Position: Business Consultant

Working Days: 5 Days

Working Timing: 9am - 6pm

Working Location: Jalan Pemimpin

Starting Salary: $2500 - $3300 + Comm

Responsibilities & Duties

Job scope:

• • Acquire new customer base via cold calling, emailing, and networking
• • Identify and develop potential business opportunities, locally and overseas
• • Make strategic plans by industry and accounts
• • Make sales presentation to customers’ onsite/offsite
• • Develop and execute advertising & promotion strategies
• • Customize products/packages with Strategic Partners to meet customer’s needs
• • Generate sales report

Qualifications & Skills Required:

• • Diploma and above in any field
• • Preferably with at least 1 year of experience in media sales
• • Proficient in using Microsoft Office (Powerpoint, Word & Excel)

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

We are looking for a high-energy, customer-focused professional to be a part of our team, helping us grow our client base and expand our reach within the investment space. As a Business Sales Consultant, you’ll play a critical role in matching clients with the financial solutions they need to reach their financial goals.

Key Responsibilities:

• Client Acquisition & Engagement: Actively identify and connect with potential clients, nurturing relationships and understanding their financial needs to offer tailored investment solutions.
• Solution-Based Selling: Conduct personalized consultations, presenting our investment products as solutions to client needs, with clarity and transparency.
• Market Insight & Strategy: Stay updated on the latest market trends, competitive landscape, and economic indicators, translating insights into actionable sales strategies.
• Cross-Functional Collaboration: Partner closely with internal teams, from marketing to customer service, ensuring a seamless client experience and sharing insights to enhance overall team strategy.

Requirements:

• Minimum age of 21
• Singaporean Citizen or Permanent Resident
• Diploma in any field
• Strong communication, negotiation, and interpersonal skills
• Ability to simplify complex financial concepts for clients
• Self-driven with an entrepreneurial mindset, capable of both independent work and team collaboration

What We Offer:

• A progressive work environment that encourages entrepreneurial growth and rewards innovative thinking
• Career development opportunities to enhance your skills and expand your industry knowledge
• The opportunity to make a meaningful impact within a collaborative, high-performing team

Join us if you’re passionate about empowering clients with financial knowledge and helping them make informed investment decisions. Let’s work together to achieve extraordinary results!

Company’s Profile
Julian Grey’s client envisions global connectivity and innovation, striving to be among the best with a global outlook and cutting-edge technology.


Responsibilities

• Provide pre-sales technical support and design IT solutions with the sales team, vendors, and partners.
• Develop and deliver technical designs, proposals, tenders, and solutions promptly to meet customer requirements.
• Ensure technical compliance and validate integrated solutions across multiple products.
• Stay updated on industry trends and products to offer expertise through presentations and demonstrations.
• Consult with prospective customers to create viable solutions and coordinate with the post-sales team for successful implementation.

Requirements

• Strong knowledge in LAN, WAN, SDN, NFV, network security, wireless technologies, cloud solutions and enterprise technologies.
• Familiarity with public sector projects is a plus.

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Location: One Commonwealth, Singapore 149544

Working Days: Mon to Fri

Working hours : 9am-6pm

Salary : $4,500 - $5,800

Roles & Responsibilities

• Implement, deploy and manage NetSuite solutions within business and management processes, and regulatory requirements.
• Recommend and guide clients toward best practices using a pragmatic mindset to facilitate clients’ requirements.
• Develop, configure and test detailed functional designs for business solution components and prototypes.
• Conduct requirements gathering with new and existing customers.
• Troubleshoot issues that arise during configuration sessions, system testing, and post go live.
• Conduct customer training to enable user’s skill in navigating and operate NetSuite specific to their role.
• Provide on-going post implementation support to optimize user adoption and NetSuite configuration.

Requirements:

• Project Management
• Minimum two years of successful NetSuite implementation experience.
• Knowledge and experience with typical NetSuite workflows and be able to apply best practices to client configurations.
• Experience with:
  o Financial management
  o Inventory management
  o Advanced Procurement
  o NetSuite OneWorld
  o Revenue Management
  o Employee Center
  o Partner Center
• Build, develop and test detailed functional designs for business solution components and prototypes.
• Conduct business process mapping and requirements gathering sessions with new customers to determine configuration requirements both on-site and remote.
• Build, develop and test detailed scripted customized solutions and prototypes.
• Finance/accounting background a plus
• Experience with OneWorld, Advanced Procurement, Project Management, Job Costing, Revenue Recognition a plus
• NetSuite Certifications are preferred

Low Jia Yi R22104302

The Supreme HR Advisory Pte Ltd 14C7279

Responsibilities

· Participate in requirements analysis

· Collaborate with internal teams to produce design and architecture

Skills/Requirement

• Must have experience in Node JS, Postgres
• Must have experience in .Net, SQL server, Web API (optional)
• Good to have : Kafka
• Able to gather requirements from business and write Functional spec

Interested candidates, who wish to apply for the above position, please send in your resume to: [email protected]

PERSOLKELLY Singapore Pte Ltd EA License No. 01C4394 EA Reg No: R23118975 (ABDUL RAHMAN ANSARI RAJA)

We regret to inform you that only shortlisted candidates will be contacted.

**********************************

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

**********************************

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Business Development Consultant (Recruitment) who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Start-up environment, welcoming workplace culture
• Career growth and development opportunities
• Convenient location (walking distance to Tanjong Pagar / Raffles Place MRT station)

Job Duties:

• Developing connections and new sources of business and relationship management with existing accounts
• Networking and building relationships with business partners and jobseekers
• Identifying and pursuing new business opportunities to expand the client base
• Managing key accounts to ensure the delivery standard and fulfilment level
• Business partnering with internal stakeholders to improve current processes and implement new procedures
• Conducting market research and competitive analysis to identify trends and opportunities for growth
• Preparing and delivering presentations and proposals to potential clients
• Developing strategies for brand promotion and lead generation
• Other ad-hoc duties apply

Requirements:

• Minimum Diploma / Degree in Business Administration of Management
• At least 1 year of Sales / Business development experience
• Good communication and interpersonal skills
• Excellent time management and organizational skills
• The potential candidate must be motivated to stay ahead by keeping up with the latest technological advancements and market trends.

Interested candidates please email your resume to [email protected] / [email protected]

We regret that only the shortlisted candidates will be notified.

EA License No.: 19C9682

Responsibilities:

• Develop job descriptions, identify qualifications, and devise recruitment strategies with hiring managers
• Utilize various methods to source and screen candidates, including job boards, social media, and referrals
• Manage large scale staffing projects, ensuring SLA is met.
• Conduct interviews and assessments to evaluate candidate qualifications and cultural fit
• Foster positive relationships with candidates throughout the recruitment process
• Collaborate with hiring managers and HR to manage job offers and onboard new hires
• Keep hiring managers and HR informed of recruitment status
• Any other ad-hoc duties as assigned.

Requirements:

• Diploma or Bachelors in any discipline, mentorship will be provided
• Ability to build strong relationships with candidates and hiring managers
• Strong organizational and time management skills with the ability to manage multiple priorities

Interested applicants, please Email , and look for

Jensen Fang Lifa

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

We are hiring a Collateral & Liquidity Manager for a commodities trading firm. This role supports the high volume of stress testing and planning requests, requiring a highly analytical individual skilled in Python and automation tools. The candidate will collaborate with the quant team to understand and implement models while meeting complex reporting needs. Similar roles exist in middle offices of oil companies, banks, and brokerage firms, though structures may vary.

Key Responsibilities:

• Maintain a comprehensive map of collateral posting requirements across clearers, exchange-traded platforms, OTC counterparts, and shareholders, while leading optimal hedging strategies to maximize liquidity and funding efficiency.
• Develop stress test scenarios to assess the impact of margining on liquidity, and manage daily margining flows based on Front Office positions and market price movements, ensuring transparency, statutory reporting, and timely management.
• Oversee the Collateral Management Analyst and manage daily margining arrangements while maintaining strong relationships with collateral owners, banks, and counterparties.
• Design and implement a best-in-class commodity trading collateral framework by optimizing workflows, automating manual tasks, and producing detailed reporting and analytics, including executive presentations and ad hoc support for subsidiaries.
• Collaborate with Treasury teams, Middle Office, and Finance to ensure high performance, alignment with business objectives, data standardization, and coherence across all operation

Job Requirements:

• Bachelors’ degree in Finance with 6 years experience in Collateral & Liquidity
• Strong working experience in treasury functions
• Working Experience in an energy trading firm is a plus
• Proficient in Power BI / Tableau / Alteryx Python / Data Analytics
• Proficient in MS Office applications, ETRM and MTM
• Consistent detail while under pressure
• Dynamic, hardworking, meticulous and good interpersonal skills.
• Able to work independently as well as in a team.
• Excellent communication and interpersonal skills

How to apply:

Submit your application by emailing a detailed copy of your updated Resume in MS Word Format to YAN JIANKAI (EA Personnel Reg. No. R22104741, Achieve Career Consultant Pte Ltd EA Licence No. 05C3451) by clicking the “Apply Now”or contact James at 9150 3922 or email [email protected] for a confidential discussion.

Responsibilities:

• Responsible for end-to-end recruitment process.
• Identify new business opportunities and build rapport with existing clients
• Knowing clients’ businesses needs and supporting them in their recruitment needs.
• Proactive sourcing of suitable talents via different platforms
• Resume screening, short-listing, interviewing and selecting the right candidates

Requirements:

• Candidate with no relevant working experience will have full training provided
• WE offer a competitive commission scheme, staff benefits and career progression.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Indah Purnama

EA Personnel Reg No: R16549712

Responsibilities

• Develop new product formulations to meet customer needs and timelines by preparing formulations, conducting physical property tests, and monitoring formulation stability.
• Present new product development results effectively to the R&D Project Leader through presentations and test reports.
• Complete product modification projects aligned with departmental goals and timelines by conducting experiments and hands-on formulation work.
• Provide timely updates to the R&D Project Leader on product testing and characteristics by identifying and communicating development action items.
• Manage formulation trials and test results by maintaining accurate and up-to-date laboratory notebooks and records.
• Ensure a safe, clean, and ergonomically sound workplace by following best practices for equipment use, product handling, storage, and compliance standards.

Requirements

• BA/BS in a Science field (essential), preferably in Chemistry, Chemical Engineering, or Polymer Science.
• 2+ years of laboratory experience or relevant lab coursework.
• Attention to detail and analytical skills.

Tan Cheu Hoon, Fenny

EA License No.: 02C3423

Personnel Registration No.: R22105896

This role involves designing, implementing, and maintaining the technical architecture for an enterprise-grade OutSystems application, ensuring stability, scalability, and adherence to best practices.

You will collaborate closely with the Project Manager and Solution Architect to deliver a robust and reliable solution tailored to the client's unique requirements.

Job Scope

• Design and oversee the technical architecture for OutSystems applications, ensuring alignment with the project’s goals and government standards.
• Implement OutSystems installations on both on-premises and cloud environments, ensuring optimal configuration and performance.
• Work closely with the Project Manager to align technical deliverables with project milestones and ensure timely delivery.
• Collaborate with the Solution Architect to maintain the integrity of the solution design and support architectural decisions.
• Lead at least one full platform version upgrade, ensuring a smooth transition with minimal impact on operations.
• Provide technical guidance and mentoring to junior team members, fostering a culture of knowledge sharing and best practices.
• Engage with government stakeholders as needed, understanding their requirements and translating them into technical specifications.

Job Requirements

• Degree in Computer Science, Software Engineering or equivalent.
• More than 3 years working with OutSystems, with a solid background in technical architecture and system design.
• Proven experience with OutSystems architecture, including installations in both on-premises and cloud environments.
• Familiarity with LifeTime and experience managing applications and environments using the tool, is a plus.
• Demonstrated experience performing at least one platform version upgrade for OutSystems.
• Prior experience working on government projects or within the public sector.
• OutSystems certifications are advantageous but not mandatory.

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with [email protected] | Personnel Reg No.: R1105160 | EA License: 02C3423

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by Manpower for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

Responsibilities

• Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner.
• Ability to understand customers’ needs and provide appropriate solutions and attention
• Identify cross-sell opportunities during customer interaction
• Consistently deliver excellent quality service to our customers to achieve total customer satisfaction
• Solicit customers’ feedback and identify problem trends for improvement actions

Qualifications:

• Min Diploma level
• Possess high-quality customer service skills and a professional communication style
• Excellent written and communication skills.
• Innovative and creative in problem solving with good analytical skills

Interested candidates may send in their resume and cover letter directly to [email protected] (R1434374), stating the position as the subject title in the email.

Jireli Gem Mejia Cabria | EA License No. 02C3423 | Personnel Registration No. R1434374

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

Principal Responsibilities

• Manage multiple fund managers and be their point of contact in handling queries and requests.
• Perform daily, periodic and adhoc processing and related transfer agency ancillary activities.
• Ensure reporting to fund managers and distributors are completed timely as per defined service level agreement.
• Ensure that trade settlements are completed accurately according to dealing cycle including processing corporate action such as dividend distribution or other changes in fund structure.
• Ensure tight control on cash and units reconciliations and undertake timely investigation, escalation, and resolution.
• Ensure timely preparation and submission of monthly KPI and incident reporting.
• Ensuring timely update of the fund manager’s standard operating procedures
• Review of fund manager’s operating memorandum and prospectus against fund set-up templates and other related set up and creation
• Service oriented and client focused, initiative-taking and responsive approach to responsibilities
• Maintain internal control standards, including timely implementation of internal and external audit observations.
• Undertake and lead projects as assigned from time to time including user acceptance test.

Requirements

• University degree in finance or any related discipline.
• A minimum 3-5 years of experience with knowledge in transfer agency, fund services or related areas.
• Self-motivated with the ability to think, and act independently combined with an ability to work under pressure to meet tight timelines.
• Operational knowledge of banking products especially unit trusts
• Good interpersonal and communication skills
• Team player and should have the ability to motivate others.

Interested Candidates may send their resume and cover letter directly to [email protected] ,stating the position as the subject title in the email.
Hibah Bakhtavar | EA License No. 02C3423 | Personnel Registration No. R21103109

Responsibilities:

• Collate and manage all the details regarding the application for the assigned business vertical– information could span from details of systems interfacing, content of the various data being posted, data held within the application etc.
• Support user community on business queries and guidance on better usage of the system on daily BAU activities.
• Clear understanding the scope of the project, the changes associated and support the Project Manager in impact assessment.
• Clearly document the rationale for projects where no impact is assessed.
• For project where there is an impact, play a governance role in ensuring that the design (in terms of the level of information required from source to core processing is aligned with the strategic data flow strategy.
• Collate and rationalise all stakeholders’ requirements and walkthrough these requirements with team
• Actively partnering with the team in the solutioning process to ensure that the business solutions being implemented are thought through from a long term, standardization, design for no operations, front-end configuration perspective.
• Assess and propose appropriate testing approach and sign off criteria to stakeholders and get concurrence.
• Overall UAT management in terms of UAT timeline, and managing the testers
• Prepare proper documentation on the data flow, design, business solutioning and testing approach in accordance with predefined template.

Requirements:

• Degree in Information Technology or any related field
• 1 year of experience in Business Analysis in Financial Services/Banking industry or any industry.
• Willingness to be trained
• Experience in proper documentation on the data flow, design, business solutioning and testing approach in accordance with predefined template
• Has experience in managing business stakeholders

Interested Candidates may send their resume and cover letter directly to [email protected] ,stating the position as the subject title in the email.
Hibah Bakhtavar | EA License No. 02C3423 | Personnel Registration No. R21103109

The Deployment Engineer will lead the implementation of modern workplace solutions in ensuring successful deployment, configuration, and integration of cutting-edge technology solutions.

• Project Planning & Execution:
  o Develop and execute deployment plans for modern workplace technologies, including hardware, software, and network solutions.
  o Collaborate with stakeholders and vendors to define and achieve project scope and timelines.
• Technology Installation & Configuration:
  o Install, configure, and integrate hardware components such as computers, printers, and networking devices.
  o Deploy and configure modern workplace software solutions, including productivity tools, collaboration platforms, and security applications.
  o Set up and configure network connections, ensuring seamless integration with existing infrastructure.
• Testing & Quality Assurance:
  o Conduct thorough testing of deployed technologies to ensure functionality, performance, and compatibility.
  o Troubleshoot and resolve technical issues during and after deployment.
• User Training & Support:
  o Develop and deliver training sessions and provide ongoing technical support to end-users.
• Documentation & Compliance:
  o Create and maintain documentation of deployment processes, configurations, and system changes.
  o Implement and verify security measures to protect systems and data during deployment.
  o Gather feedback from users and stakeholders to identify opportunities for improvement.
• Incident Management:
  o Manage incidents related to technology deployments, including system failures and outages.
  
  Requirements:
• Bachelor’s Degree in Information Technology, Computer Science, or a related field
• Proven experience in deploying and configuring modern workplace technologies, with a focus on hardware, software, end user device provisioning, user profile management, policy baseline and implementation, and networking.
• Knowledge of technology deployment processes, hardware installation, software configuration, and network setup.
• Familiarity with modern workplace solutions (e.g., Microsoft 365, collaboration tools, Intune, Windows Autopilot) is a plus.
• Excellent troubleshooting and problem-solving skills with the ability to resolve complex technical issues.
• Experience in project deployment planning and management, with the ability to manage multiple tasks and deadlines effectively.
• Relevant certifications such as Microsoft Certified: Modern Desktop Administrator Associate is a plus.

Job Responsibilities

• Analyse, design, develop, customize, implement, and maintain the assigned systems.
• Work closely with Team Leader to gather requirements from the customer, perform technical impact analysis and estimate effort for development.
• Prepare and/or update and review technical documents.
• Manage offshore development teams to ensure technical standards and quality are met.
• Perform code review to detect any potential coding problems.
• Perform unit test and system integration test, support user acceptance test.
• Prepare release procedure and support production implementation.
• Troubleshoot issues and problems to provide workarounds.
• Perform root cause analysis and come up with preventive measures.
• All other duties and tasks as assigned.

Job Requirements

• Bachelor’s degree in computer science or information technology with min. 5 years' experience in software development using Java technologies (J2EE, Spring Framework) and front-end technologies (JavaScript/Angular/AngularJS), preferably in a bank or financial institution.
• Experience in working with offshore team is an added advantage.
• Hands-on experience in deploying, and maintaining, cloud-native Java applications on Microsoft Azure is an added advantage.
• Hands-on experience in Newgen BPM system preferred.
• Good knowledge in SDLC methodologies (Waterfall and/or Agile).
• Good presentation, communication, and coordination skills.
• Proactive and self-motivated.
• Ability to contribute individually and collaborate well in a team.
• Strong sense of accountability and ownership.

Responsibilities:

• Partner closely with operation users, business, technology, and external vendor consultants to deliver on strategic platform upgrade program.
• Provide project management support to the program on behalf of operations team.
• Create and deliver project communications to multiple stakeholders, which includes running governance calls and preparing presentation materials/decks for committee meetings.
• Participate in design/ build discussions.
• Develop testing approach, scope and plan with operation users and vendor test team.
• Support user acceptance, regression, performance testing and overall defect management.
• Ensure coverage of critical and important functions.
• Identify areas of improvement, best practices in processes, brainstorm and propose solutions to address project or test issues and concerns in timely manner.
• Manage post go-live tactical and strategic platform enhancements.

Requirement:

• Bachelor's Degree in Accounting, Finance or equivalent.
• At least 2-3 years of operations, business analyst or project management experience.
• Good to have experience in credit card processing, chargeback, or fraud analysis.
• Experience with VisionPlus application will be beneficial.
• Ability to lead and participate in multiple projects simultaneously and adapt to re-prioritization in a rapidly changing environment.
• Self-driven with the ability to work in a team environment as well as independently.

Interested Applicants, please email your resume to [email protected] (R1441955), stating the position as the subject title in the email. All Applications will be handled with strict confidentiality.

Job Scopes

• Project management, to ensure delivery of key initiatives on time and budget for Treasury and Markets (trading) business.
• Engaging with stakeholders across business and technology to ensure alignment on key deliverables and timelines.
• Providing regular updates to project steering committees and stakeholders and following up on action items with respective action owners.
• Coordinating with users and tech teams on user acceptance testing, facilitate discussions on defects resolution and getting user signoffs.
• Coordinating for post-go-live support.
• Financial management, ensuing project financials are up to date and correct and captured in a timely manner.

Job requirements

• Degree in Software Development, Computer Science, or similar
• Minimum of 5 years of related experience in project management
• Team Leadership & Management experience
• Domain knowledge and experience in banking sector

Thank you for your interest!

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with our consultant at [email protected]

Cristina Malabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

Responsibilities:
Technical Support:

• Identify and resolve hardware and software issues for end-users, both onsite and remote.
• Collaborate with other IT teams within the organization (Infra, Network and App) to address and resolve technical issues.
• Deploy laptops to new and existing users ensuring consistency, security, and compliance.
• Design and implement efficient processes for onboarding/offboarding of employees, including laptop setup, account provisioning, account deactivation, and retrieval of IT assets, etc.
• Ability to analyze issues related to Microsoft 365 applications.
• Troubleshoot Wi-Fi or Network related issues.
• Diagnose and resolve printer-related issues, including hardware malfunctions, connectivity problems, and print queue management.
• Collaborate with vendors for escalated printer issues, warranty claims, and hardware replacements.

Customer Service:

• Act as a point of contact for escalated customer inquiries, maintaining a professional and customer-focused approach.
• Gather feedback from users to identify areas for improvement and implement solutions to enhance the overall user experience.
• Conduct user training sessions.
• Maintain accurate records of support activities, including incident reports, service requests, and resolutions.

Qualifications:

• Bachelor’s Degree in Information Technology, Computer Science, or equivalent.
• Minimum of 3 years of proven experience in a technical support role.
• Excellent knowledge of desktop operating systems, hardware, and software applications.
• Excellent troubleshooting and problem-solving skills.
• Effective communication and interpersonal skills.
• IT certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician, ITIL V4) are desirable.
• Solid understanding of ITIL framework and best practices for IT service management.

Role Description
This is an exciting role for a sales professional comfortable with F2F acquiring.? Ideally you will possess some previous experience engaging with merchants and SME’s, often in the context of a payment and financial discussion. Remuneration will be a combination of base pay and attractive variable sales incentives.
Principal Responsibilities

• Primary role is to perform B2C site visits and calls in order to promote and enable Amex acceptance
• Combing of malls and geo-hotspots to identify opportunities and build/manage a leads pipeline of new merchants
• Engage and sell to key decision makers across both existing and?targeted merchants
• Undertake effective portfolio and pipeline management with the support of the team leader
• Work with internal stakeholders to ensure the smooth execution of the merchant onboarding process
• Build and leverage relationships with merchants and provide solutions to their needs and generating additional leads and referrals
• Working closely with our core team, gain and provide regular updates and insights and develop new business understanding of the merchants
• Ensure 100% compliance of mandatory internal processes and controls
• Support to help you achieve your goals:
• Structured training programs alongside regular coaching and mentoring with your leader
• Ability to leverage on Amex global branding and various marketing initiatives available for merchants throughout the year

Qualifications

• Minimum 1 year of sales experience with proven sales record, preferably in the acquiring space
• Team player with exceptional presentation skills, time management skills and ability to work under pressure and meet allocated deadlines
• Self-motivated with abilities in influencing/negotiating with customers
• Proven effective conflict resolution and good negotiation skills
• Knowledge in CRM applications, preferably, Salesforce
• Flexible, team player and able to thrive in a dynamic working environment.

Interested candidates may send in their resume and cover letter directly to [email protected]
Hibah Bakhtavar | EA License No. 02C3423 | Personnel Registration No. R21103109
Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy