Join our team as a Business Development Manager, specialising in B2B sales, focusing on selling a comprehensive range of services including SEO, SEM, Paid Social (Facebook, Instagram, Linkedin, WeChat), Content Creation, Website Development, and Government Grant Solutions. This role requires a proactive sales approach, including cold calling and other strategic means to drive business growth.

Monday to Friday 9am to 6pm
Location: 1 Grange Rd, Level 7 Orchard Building, Singapore 239693
Salary: Basic + Incentives
Benefits and Others: Performance Bonus, Annual Flexi-Cash Benefits
Clear Career Progression Path

Job Description

Prospecting and Cold Calling:

• Identify and reach out to potential clients through cold calling and other lead generation activities.
• Educate prospects on our range of services and solutions, highlighting their benefits and value propositions.

Appointment Setting:

• Collaborate with internal marketing and sales teams to identify qualified leads and set up appointments with potential prospects.
• Coordinate schedules and logistics to ensure smooth and timely appointments.

Client Relationship Management:

• Establish and nurture relationships with new clients, understanding their needs and proposing tailored solutions.
• Cross-sell and upsell additional services to existing clients based on their evolving business requirements.

Market and Competitor Analysis:

• Stay informed about industry trends, market developments, and competitor activities to identify opportunities for growth.
  

Job Requirements

• Proven track record in B2B sales, with experience in key account management preferred.
• Strong negotiation and communication skills, both written and verbal.
• Proficiency in CRM software and MS Office Suite.

Interested applicants may send your updated resume to +65 8068 2355 or by clicking "Apply". Only shortlisted candidates will be notified.

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

Responsibilities

• Assist the restaurant manager in managing day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Developing new and innovative processes for more efficient restaurant operations

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

The Wolfgang Violin Studio. A music studio in Central District offers the position of

*Associate Operations

Manager(Front Desk and Customer Relations)*

About Wolfgang Violin Studio, founded in 2009, established a music academy in Singapore that focuses on Violin, Piano, and Cello.

In-house development and training will be provided for the suitable candidate seeking professional career development opportunities. Required attributes :

Outgoing person who enjoys engaging with customers.

Proficiency in spoken and written English

Adaptability in a fast-paced environment

Benefits include performance and incentive bonus, medical and insurance coverage, annual and sick leaves

Interested candidates, please send your resume to [email protected] complete details at

http://tinyurl.com/Associate-Mgr

Job Title: Executive / Assistant Manager
Department: Pharmacy
Position: Full-Time, Office Hours

Key Responsibilities:

• Coordinate product feedback from customers, pharmacists, and medical staff.
• Negotiate with suppliers and conduct pricing surveys for competitive pricing.
• Manage promotional activities, product updates, and pricing in SAP.
• Oversee inventory, product shelf life, and stock replenishment.
• Handle customer inquiries and complaints, ensuring high customer service.
• Prepare management reports on retail performance.

Requirements:

• Degree in any discipline
• At least 5 years of experience in retail management and operations.
• Strong communication, leadership, and organizational skills.

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

Senior Assistant Manager (HR Business Partner) - AHP Portfolio

Location: Jurong ( Hospital Govt Sector )
Salary: Up to $5K (Based on Experience)
Employment Type: Full-Time, Permanent

Key Responsibilities:

Manpower Planning & Operations:

• Support manpower planning, project hiring needs, and collaborate with the Talent Acquisition team.
• Provide guidance on performance management and people-related issues.
• Advise and implement HR policies and improve HR processes to ensure compliance with regulations.
• Conduct exit interviews to gather insights on employee satisfaction and retention.
• Manage mass renewals for practicing certificates for AHPs/Pharmacists.
• Prepare HR-related reports for departments and stakeholders.

Compensation & Benefits:

• Partner with the Performance & Reward team for promotion and annual appraisal exercises.
• Address employee queries related to compensation and benefits.

Talent Management & Employee Development:

• Work with the Talent Management Specialist and HODs on talent identification and succession planning.
• Develop career progression opportunities for high-potential staff.

Employee Relations & Engagement:

• Provide advisory support on staff disciplinary issues and grievances, including investigations.
• Recommend interventions to improve employee engagement and satisfaction.

Additional Duties:

• Assist with secondment agreements and coordination of meetings.
• Support annual budgeting and submission of accruals.
• Contribute to on-the-job learning and share HR best practices.

Job Requirements:

• Education: Bachelor’s degree in HR, Business Administration, or related field. Post-graduate qualifications or IHRP-CP certification is a plus.
• Experience: Minimum of 4-6 years of HR generalist experience. Healthcare experience is advantageous.
• Skills: Proficient in MS Office (Excel, Word, PowerPoint). Familiarity with SuccessFactors HRIS is a bonus.
• Knowledge: Strong understanding of HR operations, Employment Act, and related legislations.
• Attributes: A team player with excellent interpersonal skills and the ability to influence others. Capable of working independently and managing multiple tasks in a fast-paced environment.

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Opportunity: Strategic Planning Coordinator

Location: Hospital, Jurong East
Salary: $5,000
Duration: 17 Mar 2025 - 16 Sep 2025
Working Hours: Mon to Fri, Office Hours

Job Scope:
Support the CEO in driving key transformation initiatives including people, health academy, care model, and innovation. Key responsibilities include strategic planning, goal-setting, facilitating meetings, change management, and overseeing successful implementation of initiatives across the organization.

Responsibilities:

• Coordinate logistics for meetings, including agenda, materials, and facilitation.
• Collaborate with CEO and leadership to refine transformation strategies.
• Conduct research and develop strategic plans for each transformation area.
• Set SMART goals for workgroups and monitor progress.
• Develop KPIs to measure success and ensure alignment with organizational objectives.
• Manage change, track progress, and resolve issues.
• Engage employees through feedback sessions to improve implementation.
• Communicate transformation progress to stakeholders and promote new initiatives.

Requirements:

• Degree from a recognized institution
• Min. 2 years of experience in administrative roles, particularly in project coordination.
• Project management or healthcare industry experience preferred.

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Jobs Responsibilities

• Responsible for aligning resources, overseeing the budget, creating project plans and tracking key milestones/risks/dependencies.
• Execution of strategic direction of business function activities
• Carries out complex initiatives involving multiple disciplines and/or ambiguous issue

Application Procedures

Interested candidates, please email your resume to:
Attention: Lynn Mak Ling Ling (CEI No. R1986990)
[email protected]
Recruit Express Pte Ltd (EA No. 99C4599)

We regret that only shortlisted candidates will be notified.

Job Scope

• Responsible for working on a single large scale project, multiple smaller/less complex projects or a work stream.
• The Project Management function manages a BU project or program to successful outcome. This role is responsible for aligning resources, overseeing the budget, creating project plans and tracking key milestones/risks/dependencies.
• This is the key coordinator to ensure activities are completed.
• Carries out activities that are large in scope, cross-functional and technically difficult.
• As subject area expert, provides comprehensive, in-depth consulting and leadership to team and partners at a high technical level.
• Operates independently and has in-depth knowledge of business unit, specific area of expertise and strong knowledge in other areas.
• Strategic in developing, implementing and administering programs within functional areas
• As subject area expert, provides comprehensive, in-depth consulting and leadership to team and partners at a high technical level
• Carries out activities that are large in scope, cross-functional and technically difficult
• Role is balanced between high level operational execution and development, and execution of strategic direction of business function activities
• Conducts preliminary analysis
• Responsible for direct interaction with different committees and/or management

Knowledge :

• Excellent oral and written communication skills are required
• In-depth Functional / Banking Industry Knowledge is required
• Highly flexible and adaptable to change

Interested applicants please email your resume to [email protected]

Ivy Tham Yi Ru (R1104692)

Recruit Express Pte Ltd (EA Number: 99C4599)

Roles and Responsibilities

• Be part of the development core for one of the 6 pillars in the Digital Transformation Development team
• Produce initial development ideas, perform PoC and deploy the product in GCP under Agile framework
• Maintain and propose new ideas to enhance team practice in product development, including GitHub/Jira/Confluence usage
• Assist in creating data mart from data warehouse in GCP environment whenever necessary
• Set up ETL job and maintain data accuracy with good knowledge of data structure/data latency whenever necessary
• Nurture and provide guidance to junior staff members in the team, building up a solid support force for data science-related product development
• Keep track of latest development of projects and provide timely reporting to the management and comprehensive review/planning on a regular basis
• Any other ad hoc duties as assigned by supervisor.

Requirements

• Bachelor or above in Data Science, Analytics,Mathematics
• Minimum 4 years' experience in SaaS product development preferred; shipping knowledge would be advantageous
• Excellent communication skills, with the ability to present complex analysis to a non-technical audience
• Proficiency in Python/SQL, as well as Cloud platforms (GCP preferred)/ Google Suite (Apps Script is a plus)/ GitHub/Jira/Scrum framework
• Good knowledge of data engineering that covers data governance, database architectures and data pipelines
• Good knowledge of mathematics/statistics/computer science/machine learning
• Strong problem solving and risk analysis skills to analyse internal system data, as well as the forecast system background data
• Ability to review complex information, perform comparative analysis, and make recommendations based on findings
• Ability to perform BI analytics to present insightful messages with follow-up actions
• Highly self-motivated and able to work independently
• Experience in MLDevOps on Cloud is a plus

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Location:

Changi

Position Overview

Assist in managing Infrastructure and IT Security related, for Regional Office (South Asia Ocean Region).

Responsibilities

• Support the Regional Cloud Infrastructure hosting all the Critical Regional Business Solutions.
• Support Cloud Consolidation and Integration to Common Cloud for the Region.
• Plan, Design and Setup adequate Infrastructure for Operation Companies (OPCOs) to connect to Global and Regional Solutions.
• Support various Regional IT Infra projects, with primarily focus on Infrastructure, Elimination of Legacy hosted Infra.
• Support SD-WAN and other Infra Initiatives for the Region.
• Work closely with Global / Regional / Country IT teams to implement & Support Global IT Security Initiatives
• Manage other duties as assigned for Automation of Patch Management (Using Manage Engine), for GSOC, implementing Multi-Factor Authentication (MFA), Zscaler, Rapid 7 (Vulnerability Management), Trend Micro EDR and Others.
• Supporting initiatives advised by Global Security Audit (GSA) teams, resulting in overall improvement of IT Security Posture for the region.
• Assist in Documentation of IT Section Policies.
• Regular PDCA and follow up with Countries, to ensure Adherence for the above Initiatives.
• Any other ad hoc duties assisgned by your supervisors.

Requirements & Qualifications

• Minimum Bachelor’s degree in IT or related field.
• Minimum 5 to 7 years In-Depth experience in Handling IT Infrastructure & IT Security at a Regional Level.
• Business driven with a Strong understanding of Prevalent / Current IT infrastructure and IT Security Solutions.
• Infrastructure Management and IT Security Skills.
• Cloud Solution Skills with a Must have experience to handle a regional Cloud Setup using AZURE.
• Understanding of relevant technology requirements required to handle the Responsibilities mentioned above.
• Strong Project Management Skills.
• Proven strength in strategic and conceptual thinking and design, implementation, and execution of strategies.
• Strong problem-solving and Co-ordination skills.
• Strong Vendor Management Skills.
• Proficient in Microsoft O365 Tools (Word, Excel, PPT and Others)
• Business travelling may be required for this position.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

We are seeking an experienced General Manager to oversee daily operations at Anagen Scalp Centre. The General Manager will be responsible for managing all aspects of our centre, including staff management, customer relations, strategic planning, and overall centre performance.

Key Responsibilities:

• Operations Management: Oversee the daily operations of the centre to ensure smooth and efficient performance.
• Staff Leadership: Manage, recruit, and train staff members, setting clear objectives and performance standards.
• Customer Satisfaction: Ensure high levels of customer satisfaction through excellent service and prompt resolution of any issues.
• Financial Oversight: Manage the centre’s budget, optimize expenses, and ensure profitability.
• Strategic Planning: Collaborate with the senior management team to set goals for operational efficiency and growth.
• Marketing and Sales: Work closely with the marketing team to implement strategies that enhance customer acquisition and retention.
• Compliance and Quality Control: Ensure all health and safety regulations are followed and maintain high standards of quality control.

Requirements:

• Experience: Minimum of 5 years in a management role related to scalp care industry.
• Skills:Strong leadership and people management skills.
  Excellent communication and interpersonal skills.
  Proven ability to manage budgets and financials.
  Strong analytical and problem-solving skills.
  Proficient in Microsoft Office and business management software.
  
• Characteristics:Highly organized and detail-oriented.
  Passionate about customer service excellence.
  Ability to thrive in a fast-paced environment.
  Strategic thinker with a clear vision for the centre’s growth.
  

Benefits:

• Competitive salary and performance bonuses.
• Health insurance.
• Opportunities for professional growth and development.

We are hiring Contract Facilities Management Executive to be outsourced to our clients from reputable healthcare organizations.

Apply now!

Job Scope

• Responsible for the projects and addition & alteration works and other associated business unit as instructed by the management
• Track preventive maintenance works and service contracts for the department and support the car park operations
• To assist in projects and addiction & alteration works as assigned
• Facilitate and manage assigned projects within given deadline & budget
• Support the car park operations
• Assist in any other duties assigned
• Able to manage the work schedule of contractors/ vendors to ensure the work / project within the timeline with minimum disruption
• Work with colleagues and contractors to ensure al physical plants and equipment are serviced as planned

Job Requirements

• Min Diploma or Degree in Facilities Management preferred.
• Able to commence work immediately

All Interested candidates are invited to email your resume in MS Word format to:

[email protected]

Please include your full working experience, education background, notice period, expected salary.

Sheryl Tan Shan Pei
Outsourcing Team
Recruit Express Pte Ltd
Company Reg. No. 199601303W | EA License Number: 99C4599

The Banquet Operations Manager oversee and manage the hosting of banquets to provide customers with an excellent experience. Their duties include consulting with Head Chefs, determining the number of wait staff, and planning the layout and setup of venues to the highest level of guest expectations. He or she will also ensure adherence to federal, state and local regulations concerning health, safety, and other compliance requirements, as well as brand standards and local policies and procedures. He or she will report directly to Director of Culinary & Beverage Operation and/or F&B Manager.

The job responsibilities include the following:

DUTIES AND RESPONSIBILITIES:

· Achievement of budgeted food sales, beverage sales and labour costs.

· Achieve maximum profitability and over-all success by controlling costs and quality of service.

· Participation and input towards F & B Marketing activities.

· Control of Banquet chinaware, cutlery, glassware, linen and equipment.

· Completion of function delivery sheets in an accurate and timely fashion.

· Preparation of forecast and actual budget function sheets.

· Completion of weekly staffing and manpower scheduling.

· Supervise and co-ordinate daily operation of meeting/banquet set-ups and service.

· Maintaining the Hotel Bar control policies and completion of necessary forms.

· Follow proper purchasing and requisitioning procedures.

· Maintain records for inventory, labour cost, food cost etc.

· To assist in menu planning and pricing.

· Development and maintenance of all department manual & control procedures.

· Provides labour costing information where necessary.

· Staff training and development.

Requirements

The candidate should possess the following:

· Diploma in Food and Beverage, Hotel Operations or other related fields, with at least 2 years of related and managerial experience

· Experience in Hotel F&B Operations; Banquet Operations Experience.

· Experience in menu planning and menu engineering

· Excellent spoken and written English

· Strong interpersonal skills and communication skills, and experience in managing large complex teams

· Creative food and beverage professional with a can-do attitude and always keen to elevate and redefine the food and beverage offerings under his or her charge

· Confident and meticulous

· Ability to work independently and in teams

· Excellent time management and organisational skills

· Excellent analytical and mathematical skills

· Well versed in food and beverage, financial, profit and loss and reporting.

· Well versed in use of Microsoft Word, PowerPoint and Excel

· May be required to work nights, weekends, and/or holidays, depending on business requirements

ABOUT THE POSITION:

The Members Services Manager (MSM) plays a key role in coordinating sales and services activities for Le Club FICOFI® Members, as well as providing essential support to the sales team. This role collaborates closely with Le Club FICOFI Advisors (LCFAs), Members Services Managers (MSMs) and other departments, delivering strong administrative support to drive revenue growth.

Reporting directly to the Head of Member Services in France, this role will initially encompass, but is not limited to, the following responsibilities :

MAIN FIELD OF RESPONSIBLITIES:

1. Sales coordination of Le Club FICOFI ® Members/Clients

• Data entry into database of prospective clients/Members, and management of database
• Collection of client or member’s data
• Creation and follow-up of clients or member’s files.
• Regular communication with clients/members or their assistants, under the direct control of Le Club FICOFI® Advisor.
• Information qualification: coordination of client or member’s requests and/or delegation to the appropriate internal services, in particular follow-up on and control of: Purchases; Sales; Deliveries; Logistics issues; Accounting.
• Follow-up on invoicing and chasing of payments on a regular basis.
• Le Club FICOFI® Events: follow-up on invitations, monitoring of attendance list, table plans preparation.
• Participation in local wine tasting events: welcoming Members on site.
• Hotel and restaurant bookings, and other service-oriented tasks relating to Le Club FICOFI® activities.
• Close contact and delivery follow-up with our local forwarding agent of any wine deliveries to be arranged to clients in restaurants or personal addresses, mainly in Southeast Asia.
• Launch and coordination of “group” activities for Members (e.g. group shipments from wine cellars, vineyard visits, etc).

2. Sales Assistance:

• Assistance to the Le Club FICOFI ® Advisors in the prospecting stage; sales correspondence, arranging meetings, sales and wine offers.
• Sales support with day-to-day customer follow-up, working closely to define the sales targets & to monitor regularly the business objectives.
• Follow up and analysis of client’s reports (relating to all activities for the account).
• File preparation for Le Club FICOFI ® Advisors as and when needed for clients’ meetings.
• Consolidation of operational activities and issues of the zone for weekly reporting to Head of Members Services Manager.

3. Participation in service development and process improvement:

• Contribution to the experience/knowledge sharing within the team.
• Operational processes update of new or existing guidelines.
• Be part of the Sales team in various working groups and/or projects within FICOFI group.

These duties require a perfect knowledge of:

• Possess in-depth knowledge of Customer Accounts within the assigned zones and provide support to the Membership Services Managers (MSMs) as needed.
• High-net-worth clients’ environment
• Le Club FICOFI activities & services
• Internal working processes, Company’s Information System, Communication & reporting tools.

Zones to cover:

Southeast Asia or any other zone whenever needed.

It is not an exhaustive list of all responsibilities, duties, or skills required, and the candidate may be required to perform other duties (that you are skilled to perform) as needed.

KEY SKILLS & QUALIFICATIONS:

Professional Experience: 3–5 years in high-net-worth client account management, in an international setting and ideally within luxury services.

Customer Focus and Adaptability: Demonstrates a high level of customer orientation and flexibility.

Attention to Detail and Organizational Skills: Meticulous, well-organized, and able to respond efficiently to high volumes or diverse flows of information and requests.

Communication and Teamwork: Strong communication skills with a positive, collaborative, people-centered approach to proactively support daily operations.

Analytical and Problem-Solving Skills: Possesses strong problem-solving and analytical capabilities.

Language Proficiency: Fluent in English and Chinese (additional advantage)

Personal Interests: An interest in fine wine.

About the Job

To develop new accounts within assigned territories, with a clear set of growth targets to achieve and maintain and grow revenue from existing accounts.

The ideal candidate should be a tenacious, results-oriented sales professional, with a passion for nurturing strong relationships with customers, passionate about the industry and possess excellent communication skills. Success in this position will require a positive attitude, great time management, strong work ethic, and a passion to build solid and sustainable relationships with customers.

Job Responsibilities

• Drive new business directly from customers, identify and develop effective and scalable channel partners based in respective territories for building robust sales pipelines.
• Oversee and manage a portfolio of assigned accounts, seek additional revenue opportunities through up-selling and renewals.
• Accountable for owning all aspects of the sales cycle, whilst consistently generating pipeline to meet and/or exceed quota.
• Create and maintain all major customer deliverable (proposals, statements of work, etc.) to provide over-the-top customer service and support.
• Understand the value proposition of our CDN and cloud security solutions and more productively, communicating all offerings to C-level executives and decision makers.
• Continuously keep abreast of industry and market trends, whilst building strong knowledge in our products and services.
• Drive business cadence for weekly team meetings on pipeline update, opportunities review, customer account reviews, etc.
• As CDNetworks country representative, to present on external symposium, conferences, media and industry events.

Job Requirements

• Bachelor’s degree required.
• Proven track record of exceeding sales goals/quotas. Good key account management skill and business acumen.
• Ability to gain access and interact with C-level executives with effective interpersonal and presentation skills.
• Minimum 3 years of relevant sales management experience, preferably in IT solutions/Cloud or similar Hi-tech environment.
• Energetic, self-motivated, result-oriented and thrive in a fast-paced dynamic growth environment.
• Knowledge of Content Delivery Networks (CDNs), internet and Cloud Infrastructure, Media and Cyber Security Services is highly desired.
• Familiarity with CRM platform especially Salesforce is highly desired.
• Possessing of experienced and resourceful channel partner such as Systems Integrator, Value Added Resellers in network and security field will be a plus.

Who we are:

At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.

Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work.

Position: Technical Project Manager

Agencies Supported: Singapore

Department: PM

Reporting Structure: Head of Delivery

Location: Singapore

Geographic Scope: Singapore/India/ Netherlands/ EMEA

Overall Summary of the role:

The Technical Project Manager will be based in Singapore and will lead the delivery of offshore ecommerce, mobile and martech projects out of India which is the VML APAC Technology Hub,

The role of the Technical Project Manager is to plan, document, execute and deliver global transformation projects of varying scale and complexity, ensuring adherence to strict schedules and keeping within budget. The Technical Project Manager will need to be self-sufficient and must possess a solid understanding of both the Project Lifecycle and Project Management best practices.

The role will work closely with other team members across geographies to set high standards, ensure knowledge transfer and support the development of the individual team members.

Key Responsibilities:

Project Management:

• Manage the entire project lifecycle, from initiation to closure, ensuring timely delivery and adherence to project scope, budget, and quality standards.
  • Lead the management of project of varying scale by developing robust plans, managing budgets, monitoring progress, executing delivery and continued adoption.
  • Manage globally distributed virtual project resources, ensuring project objectives and goals are communicated and understood, and roles & responsibilities are defined and accepted.
  • Troubleshoot and coordinate resolutions to issues related to the delivery of the project
  • Ensure project closure process & documentation is formally completed and communicated
  • Develop and maintain detailed project plans, including work breakdown structures, resource allocation, and timelines.
  • Track project progress, identify risks and issues, and implement mitigation strategies.
  • Facilitate effective communication and collaboration among project team members, stakeholders, and clients.

Technical Expertise:

• Possess a strong understanding of ecommerce, mobile, and martech systems, particularly Salesforce and Adobe.
• Collaborate with developers to ensure technical feasibility and alignment with project objectives.
• Provide technical guidance and support to project teams.

Client Relationship Management:

• Serve as the primary point of contact for clients, building strong relationships and ensuring their satisfaction.
• Effectively communicate project status, progress, and challenges to clients.
• Manage client expectations and address their concerns in a timely and professional manner.

Offshore Team Management:

• Manage and coordinate offshore project teams based in India.
• Foster a positive and productive work environment for offshore team members.
• Provide mentorship and guidance to team members, promoting their professional development.

Key Candidate Requirements

The Technical Project Manager must have demonstrable experience in the following competencies

• Proven experience as a Technical Project Manager, preferably in the ecommerce, mobile, or martech industry.
• Understanding of project management methodologies (e.g., Agile, Waterfall).
• Experience managing offshore projects in India.
• Excellent communication and interpersonal skills, both verbal and written.
• Ability to work independently and as part of a team.
• Proficiency in Hindi is a significant advantage.
• Experience working with distributed teams is preferred.
• Scope Management: The ability to control the work included in a project, ensuring that all work that has been scoped and can be delivered against an agreed schedule
• Time Management: The ability to ensure timely completion of projects, including activity (task) definition and sequencing processes
• Cost Management: the ability to plan, estimate and control costs so that the project can be completed within the approved budget. This includes resource planning, cost budgeting and project reconciliation.
• Quality Management: The ability to ensure that project delivery meets the quality needs for which the project as defined
• Resource Management: The ability to task manage globally distributed project teams; this includes aligning on project objectives and goals, defining roles in the project and assigning project team members to those roles
• Change Management – Ensuring all change management consideration are captured, planned, managed and successfully delivered
• Risk Management: The ability to identify, analyse, and appropriately respond to project risk
• Formal PM qualification and 5+ Years Project Management experience -Prince2/PMI/APM/others
• Ideally 2+ Years Change Management experience
• Experience of working in a decoupled environment and collaborating effectively with other geographical operation and third-party supplier
• Ideally experience with media/advertising production operation, and interest in related & emerging technologies

Desirable Skills

• Formal Change Management qualification – Prosci/Change Management Institute (CMI)/APMG/other
• Recent experience within a Systems Integrator, Software Development, or Technology company.

At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization-creators, doers, innovators, makers, and thinkers-who drive not just marketing, but meaningful experiences that resonate in every action and interaction. VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn.

Who we are:

At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.

Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work.

Position: Technical Project Manager

Agencies Supported: Singapore

Department: PM

Reporting Structure: Head of Delivery

Location: Singapore

Geographic Scope: Singapore/India/ Netherlands/ EMEA

Overall Summary of the role:

The Technical Project Manager will be based in Singapore and will lead the delivery of offshore ecommerce, mobile and martech projects out of India which is the VML APAC Technology Hub,

The role of the Technical Project Manager is to plan, document, execute and deliver global transformation projects of varying scale and complexity, ensuring adherence to strict schedules and keeping within budget. The Technical Project Manager will need to be self-sufficient and must possess a solid understanding of both the Project Lifecycle and Project Management best practices.

The role will work closely with other team members across geographies to set high standards, ensure knowledge transfer and support the development of the individual team members.

Key Responsibilities:

Project Management:

• Manage the entire project lifecycle, from initiation to closure, ensuring timely delivery and adherence to project scope, budget, and quality standards.Lead the management of project of varying scale by developing robust plans, managing budgets, monitoring progress, executing delivery and continued adoption.
  Manage globally distributed virtual project resources, ensuring project objectives and goals are communicated and understood, and roles & responsibilities are defined and accepted.
  Troubleshoot and coordinate resolutions to issues related to the delivery of the project
  Ensure project closure process & documentation is formally completed and communicated
  Develop and maintain detailed project plans, including work breakdown structures, resource allocation, and timelines.
  Track project progress, identify risks and issues, and implement mitigation strategies.
  Facilitate effective communication and collaboration among project team members, stakeholders, and clients.
  

Technical Expertise:

• Possess a strong understanding of ecommerce, mobile, and martech systems, particularly Salesforce and Adobe.
• Collaborate with developers to ensure technical feasibility and alignment with project objectives.
• Provide technical guidance and support to project teams.

Client Relationship Management:

• Serve as the primary point of contact for clients, building strong relationships and ensuring their satisfaction.
• Effectively communicate project status, progress, and challenges to clients.
• Manage client expectations and address their concerns in a timely and professional manner.

Offshore Team Management:

• Manage and coordinate offshore project teams based in India.
• Foster a positive and productive work environment for offshore team members.
• Provide mentorship and guidance to team members, promoting their professional development.

Key Candidate Requirements

The Technical Project Manager must have demonstrable experience in the following competencies

• Proven experience as a Technical Project Manager, preferably in the ecommerce, mobile, or martech industry.
• Understanding of project management methodologies (e.g., Agile, Waterfall).
• Experience managing offshore projects in India.
• Excellent communication and interpersonal skills, both verbal and written.
• Ability to work independently and as part of a team.
• Proficiency in Hindi is a significant advantage.
• Experience working with distributed teams is preferred.
• Scope Management: The ability to control the work included in a project, ensuring that all work that has been scoped and can be delivered against an agreed schedule
• Time Management: The ability to ensure timely completion of projects, including activity (task) definition and sequencing processes
• Cost Management: the ability to plan, estimate and control costs so that the project can be completed within the approved budget. This includes resource planning, cost budgeting and project reconciliation.
• Quality Management: The ability to ensure that project delivery meets the quality needs for which the project as defined
• Resource Management: The ability to task manage globally distributed project teams; this includes aligning on project objectives and goals, defining roles in the project and assigning project team members to those roles
• Change Management – Ensuring all change management consideration are captured, planned, managed and successfully delivered
• Risk Management: The ability to identify, analyse, and appropriately respond to project risk
• Formal PM qualification and 5+ Years Project Management experience -Prince2/PMI/APM/others
• Ideally 2+ Years Change Management experience
• Experience of working in a decoupled environment and collaborating effectively with other geographical operation and third-party supplier
• Ideally experience with media/advertising production operation, and interest in related & emerging technologies

Desirable Skills

• Formal Change Management qualification – Prosci/Change Management Institute (CMI)/APMG/other
• Recent experience within a Systems Integrator, Software Development, or Technology company.

At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization-creators, doers, innovators, makers, and thinkers-who drive not just marketing, but meaningful experiences that resonate in every action and interaction. VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn.

• Strategically position Entrepreneurship Academy’s Entrepreneurship Development Programmes in the marketplace, especially in China.
• · Collaborate with faculty and industry practitioners to develop relevant courses and activities.
• · Mobilise internal stakeholders to design training programmes that meet funding and subsidy requirements.
• · Play an integral role in strategic planning and programme development.

2. Excellent programme delivery to ensure good learning experience

• Oversee day-to-day operations, including class and classroom management.
• Attend to ad-hoc and urgent enquiries and help to solve problems as and when required.
• Provide on-site support and serve as the primary contact point for programme participants.

3. Oversee EDP’s marketing and publicity efforts

• Create a marketing plan and strategies to target at the right audience effectively.
• Draft and design publicity materials.
• Identify and engage with target audiences for recruitment.
• Oversee the onboarding process to ensure participant satisfaction and readiness.

4. Engage in the planning of the programme for future growth

• Actively engage in and provide insight into policy and operational discussions at a team level, where required.
• Initiate discussions with prospective corporate clients or individual participants.

5. Oversee scheduling and engagement of course instructors

• Increase the diversity of instructors and mentors
• Arrange and coordinate with instructors and facilitate on-site operations where required.
• Plan timetable schedule for staff and students.
• Administer and compile instructors’ evaluations.

6. Ensure corporate governance

• Facilitate the planning of the annual budget exercise.
• Set targets to ensure programme viability against the cost of staff.
• Track financial progress to ensure proposed financial targets are met.
• Provide support in the annual audit exercise.

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

• Management and follow-up of Customer Services
• Contribute to your team’s effort in managing services to customers (customer contact and complaints handling, follow-up in relevant store IT tools, etc.)
• Ensure follow-up for all customer services (customer requests, special and personalized orders, reservations and wishes, remote sales, Repair requests) by setting up follow-up routines in the schedules of your team.
• Monitor conversion rates and average durations for reservations and customer requests
• Monitor lead times at each relevant step of the aftersales & repair lifecycle
• Support on morning store opening (till opening, key checks etc)
• Supervise till closing with sales teams and/or cashiers after the store has been closed
• Manage the store archiving for relevant documents, following the local and Group internal control rules
• Manage the staff rotas to optimize sales floor coverage, taking into consideration overtime, paid leave, sick leave, accidents etc.
• Coordinate with external agencies to plan external / temporary staff
• Oversee the allocation of staff uniforms: fitting, order, alterations, dry cleaning, spare uniforms
• Other adhoc duties as assigned

Requirements:

• At least 5 years of relevant experience in high-end fashion, luxury industry, management experience in administrative / operations position, preferably in Retail environment

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Responsibilities

• Projection of manpower establishment and review of hiring requests. Partner with the Talent Acquisition team to pre-plan forward hiring for projected attrition.
• Provide advisory support on issues relating to performance management and people management.
• Communicate and advise on HR policies and implement management practices that align with policies and comply to regulations and regularly review and improve on workflow processes & procedures.
• Conduct exit interviews to establish and find out issues relating to staff retention and satisfaction.
• Manage annual/bi-annual mass renewal of practicing certificates for all existing Allied Health Professionals/Pharmacists.
• Prepare reports for supporting departments/overall JHC departments (as assigned)
• Manage all HR operational matters relating to the assigned division/ departments, with support from Shared Services (where applicable).
• Compensation & Benefits
• Partner with the Performance & Reward team to coordinate the promotion exercise and annual appraisal exercises and work closely with the line to review promotion recommendations.
• Address staff queries on compensation matters, with support from the Performance & Reward team.
• Talent Management, Succession Planning & Employee Development
• Partner with Talent Management Specialists and Allied Health HODs in annual talent identification and succession planning exercises and work together on development posting opportunities for identified talents and potential successors.
• Employee Relations, Engagement & Change Management
• Provide advisory support on staff disciplinary or grievance handling including secretariat support for the investigations.
• Support in providing recommendations of interventions to improve employee engagement.
• Partner HODs to provide advice and guidance in the Master Service Agreement for staff secondment and work out the secondment terms and charges for agreement signing.
• Coordinate meetings and preparation of agenda and minutes of meetings.
• Support Annual Budget Planning exercise& submission of accruals.
• Contribute to OJT learning through the sharing of good practices.
• Any other projects assigned.

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!

Interested candidates, please submit your resume to [email protected]

Alison Chen

Specialist Recruiter

CEI Reg No: R25126657

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

• Management and follow-up of Customer Services
• Contribute to your team’s effort in managing services to customers (customer contact and complaints handling, follow-up in relevant store IT tools, etc.)
• Ensure follow-up for all customer services (customer requests, special and personalized orders, reservations and wishes, remote sales, Repair requests) by setting up follow-up routines in the schedules of your team.
• Monitor conversion rates and average durations for reservations and customer requests
• Monitor lead times at each relevant step of the aftersales & repair lifecycle
• Support on morning store opening (till opening, key checks etc)
• Supervise till closing with sales teams and/or cashiers after the store has been closed
• Manage the store archiving for relevant documents, following the local and Group internal control rules
• Manage the staff rotas to optimize sales floor coverage, taking into consideration overtime, paid leave, sick leave, accidents etc.
• Coordinate with external agencies to plan external / temporary staff
• Oversee the allocation of staff uniforms: fitting, order, alterations, dry cleaning, spare uniforms
• Other adhoc duties as assigned

Requirements:

• At least 5 years of relevant experience in high-end fashion, luxury industry, management experience in administrative / operations position, preferably in Retail environment

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

The incumbent will be responsible for supporting the CEO in driving strategic planning for transformational initiatives: people transformation, health academy transformation, care model transformation, and innovation transformation.

The roles include strategic planning, facilitating discussions, setting goals and objectives, change management, and ensurinthe g successful implementation of these transformational initiatives across the organization.

Responsibilities

• Logistics for the meetings are well coordinated and materials are disseminated accurately on a timely basis
• Collaborate with the CEO and senior leadership to develop and refine strategic plans for the four key transformations.
• Conduct research and analysis to identify best practices and innovative approaches in each transformation area, where necessary.
• Work with workgroup leads to establish and oversee cross-functional workgroups for each transformation area.
• Define clear roles, responsibilities, and expectations for workgroup members.
• Facilitate productive discussions and decision-making processes within workgroups.
• Ensure the development of comprehensive roadmaps and action plans for transformation initiatives.
• Work with workgroups and ensure the setting of SMART (Specific, Measurable, Achievable, Relevant, Time-bound) goals and objectives for the transformation initiatives.
• Develop key performance indicators (KPIs) to measure progress and success.
• Ensure targets are reasonable, achievable, and aligned with overall organizational objectives.
• Coordinate and oversee the smooth implementation of transformation initiatives.
• Identify and mitigate potential risks and challenges to implementation.
• Regularly report on progress, challenges, and successes to the reporting officer.
• Develop and execute comprehensive change management strategies for transformation initiatives.
• Conduct focus group discussions and engagement sessions to gather feedback and insights from employees at all levels by phrases.
• Analyze feedback and develop action plans to address concerns and improve implementation.
• Track and ensure closure of open matters and action items identified during engagement sessions.
• Organize and lead campaigns to improve organizational culture and drive the adoption of new initiatives.
• Build and maintain strong relationships with key stakeholders across the organization.
• Communicate transformation goals, progress, and impact to various audiences effectively.
• Collaborate with internal communications teams to develop and disseminate transformation-related messages.
• Regularly assess the effectiveness of transformation initiatives and recommend improvements.
• Stay informed about industry trends and best practices in organizational transformation.
• Identify opportunities for innovation and process improvement within the transformation initiatives, if any.
• Schedule of meetings
• Collate meeting agenda
• Facilitate meetings
• Follow up on matters arising
• Administrative support for the committee
• Perform other assigned tasks by the reporting officer.

Requirements

• A degree from a recognized institution, MBA/MHA will be advantageous.
• Min. 2 years of Project Management Experience

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW! Interested candidates, please submit your resume to [email protected]

Alison Chen

Specialist Recruiter

CEI Reg No: R25126657 Recruit Express Pte Ltd (EA Licence No.: 99C4599)