Job Highligts

• Prime location at Ngee Ann City
• Singapore's only high end private jewellery company, with magnificent decoration and elegant working environment
• Attractive above market remuneration with 13th month and year-end bonuses
• Training will be provided

Responsibilities

• Execute marketing strategies and marketing plan developed by the Marketing Director
• Execute and promote DPM brand marketing strategy developed by the Marketing Director
• Worked with Sales Department to complete the execution and coordination of DPM brand annual exhibition
• Execute and follow up on DPM's media marketing strategy and advertisement
• Follow up with external media
• Cooperate with the Marketing Director to manage the team and cooperate with the sales team to jointly complete the company KPI

Requirements

• At least 1 year of marketing and team management experience, preferably those in the luxury and high-end jewelry industry
• Has strong media resources and channel resources
• Time management skills, strong leadership and communication skills
• Singapore Citizen or Permanent Resident. Company will consider applying for work permits for those extremely good performers

Responsibilities:

• Oversee and manage the day-to-day operations of multiple facilities including office buildings, or other managed spaces within the Campus and ensure the efficient operation, maintenance, and safety of the Campus.
• Manage and mentor facility teams, including managers, executives, supervisors, technical officers, technicians, and support staff, to ensure a cohesive and efficient workforce.
• Manage and supervise the team of FM Technical Staff and Specialists including direct contractors or parties engaged by the client for the Facility Management Services in various specific disciplines.
• Identify and evaluate the cost-benefit effects arising from the actions of parties engaged by Republic Polytechnic for the Facility Management Services.
• Ensure all projects and maintenance works carried out according to schedule planned.
• Manage budgets for zones across the campus, allocating resources effectively to meet maintenance and improvement needs.
• Assist in the execution of work order and follow up with the service reports when the works are completed and submit the service report to CFM and the Client for record.
• Coordinate with external service providers, contractors, and vendors to ensure service delivery meets quality standards and contractual obligations.
• Develop and implement preventive maintenance programs, identify repair needs, and ensure timely resolution of facility issues;
• Ensure compliance with health and safety regulations, implementing measures to mitigate risks and maintain a safe working environment;
• Implement eco-friendly and sustainable practices, working towards energy efficiency and waste reduction goals;
• Maintain accurate records, prepare reports, and communicate with senior management regarding the status of facilities and ongoing projects.
• Analyze facility performance metrics, identify areas for improvement, and develop action plans to enhance operational efficiency.
• Oversee facility improvement and renovation projects from conception to completion, collaborating with internal teams and external contractors.
• Ensure that all his technical team and direct contractor appointed by the client or Contractor’s subcontractors follow client’s QEHS ISO requirements and Statutory Requirements.
• Responsible in preparing tender specification & post contract and renovation projects.
• Attend monthly meetings with the client on the FM Operations requirements of this Contract.
• Monitor the waste collection data, and initiate measure to comply with client’s recycling indicator set.
• Manage food court operators and ensure premises is well-maintained by operator and meets the requirements in contract.
• Manage the apartment operator and ensure premises is well-maintained by operator and meets the requirements in contract.
• Manage the childcare operator and ensure premises is well-maintained by operator and meets the requirements in contract.
• Undertake any other related duties stipulated by the client.

Requirements:

• Degree holder in Architecture or Engineering or Real Estate or Building/Facilities Management or equivalent with 10 years of relevant working experience; OR
• Diploma holder in Architecture or Engineering or Real Estate or Building/Facilities Management or equivalent with 15 years of relevant working experience.

Job Title: Marketing and Operations Manager (with Coaching Responsibilities)

Location: Central Singapore

Employment Type: Full-Time

Salary Range: $3500 - $6100

About Us:
At SwimTwins Swim Academy, we are committed to providing exceptional swimming education and fostering a safe, engaging environment for all learners. We are seeking a dedicated and versatile Marketing and Operations Manager to lead our operations while also contributing to our mission by coaching swimming lessons.

Key Responsibilities:

Marketing & Operations

• Develop and implement marketing strategies to promote the swimming school and its programs.
• Manage social media platforms, digital marketing campaigns, and community outreach.
• Coordinate scheduling of classes, events, and instructor assignments.
• Oversee daily operations, including ensuring pool maintenance, compliance with safety regulations, and inventory management.
• Handle customer inquiries, feedback, and enrollment processes.

Coaching

• If required, candidate will conduct swimming lessons for students of various age groups and abilities.
• Tailor lessons to individual and group needs, fostering a positive learning experience.
• Ensure the safety of all participants by following water safety protocols.
• Track and report on students' progress to parents and guardians.

Requirements:

• Proven experience in marketing, operations, or a similar role.
• Strong organizational, communication, and leadership skills.
• Current CPR and First Aid certification.
• Ability to manage multiple priorities effectively and thrive in a dynamic environment.
• Passion for teaching swimming and working with individuals of all ages.

Preferred Skills (Not Mandatory):

• Experience coaching or teaching children, including those with special needs.
• Expereince With competitive swimming in the past
• Proficiency in creating content for social media and digital marketing campaigns.
• Familiarity with CRM tools or scheduling software.

Additional Information:

• This position requires physical activity, including being in the water for extended periods.
• We welcome applicants of all ages, genders, races, religions, marital statuses, family responsibilities, and abilities.

We are seeking an experienced General Manager to oversee daily operations at Anagen Scalp Centre. The General Manager will be responsible for managing all aspects of our centre, including staff management, customer relations, strategic planning, and overall centre performance.

Key Responsibilities:

• Operations Management: Oversee the daily operations of the centre to ensure smooth and efficient performance.
• Staff Leadership: Manage, recruit, and train staff members, setting clear objectives and performance standards.
• Customer Satisfaction: Ensure high levels of customer satisfaction through excellent service and prompt resolution of any issues.
• Financial Oversight: Manage the centre’s budget, optimize expenses, and ensure profitability.
• Strategic Planning: Collaborate with the senior management team to set goals for operational efficiency and growth.
• Marketing and Sales: Work closely with the marketing team to implement strategies that enhance customer acquisition and retention.
• Compliance and Quality Control: Ensure all health and safety regulations are followed and maintain high standards of quality control.

Requirements:

• Experience: Minimum of 5 years in a management role related to scalp care industry.
• Skills:Strong leadership and people management skills.
  Excellent communication and interpersonal skills.
  Proven ability to manage budgets and financials.
  Strong analytical and problem-solving skills.
  Proficient in Microsoft Office and business management software.
  
• Characteristics:Highly organized and detail-oriented.
  Passionate about customer service excellence.
  Ability to thrive in a fast-paced environment.
  Strategic thinker with a clear vision for the centre’s growth.
  

Benefits:

• Competitive salary and performance bonuses.
• Health insurance.
• Opportunities for professional growth and development.

Management of the Service Department to include the responsibility for the growth of the business and improvement of profitability. This includes, taking service calls, resource scheduling, ensuring correct staffing levels are maintained, generating sales revenue, ensuring margins are suitable, stock and equipment controls, coordination with production staff.

• Management of the Staff in Service Department

• Development and management of our service customer base

• Management of debt collection for service department customers

• Assist the General Manager in the development of the Preventative Maintenance business, a specific growth target area of the business.

• Responsibility for the providing of informed and accurate technical advice to potential customers regarding servicing of the Company’s products.

• Responsibility for the prompt preparation of quotations for the supply / repair / installation of products as requested by potential customers.

• Accurately inform service clients about the schedule of their service request and the coordination between the service crews and customer for the timely and cost-effective supply of service and products ordered by the customer.

• Assist in the overall Occupational Health and Safety of employees and sub-contractors.

• Responsibility for the overall quality standards for the service work carried out.

• Work effectively with the Directors, the General Manager and the Senior Managers of the affiliated companies to meet the common objectives of the respective business units and to explore opportunities that may strengthen the growth of the Company.

• Assist in the detailing of production paperwork for the correct manufacture of the Company’s Door products as required by the client. • Effectively negotiate and resolve any disputes in relation to customers, suppliers, or other interested parties that may arise in the normal course of doing business.

• Responsibility for the preparation of paperwork to initiate the raising of invoices relating to product being serviced and to ensure processing and mailing prior to the end of the month in which product was serviced.

• Advise the Directors of any matter or incident (including but not limited to product liability), public liability, workers compensation, motor vehicle accident, industrial dispute, criminal or civil action alike) that may involve the company or its insurers incurring some form of liability or may reasonably be of interest to the Directors of the Company.

• Comply with Company policies from time to time.

Skills & Experience:

• Excellent knowledge of company products to service customer requirements

• Able to competently use a computer including the Microsoft office suite.

• Time management and working to deadlines

• Effective communication and building effective relationships

• Well-developed organizational skills and ability to coordinate paperwork/reporting requirements

• Efficient problem solving and Assertive with a positive attitude

This position is responsible for effectively collaborating with AMT Singapore AI hub and business units across TE to achieve productivity and gross margin improvement that are aligned with TE strategy. The successful candidate is responsible for international AI project coordination and management, AI project process management and internal and external communication during AI project execution.

This role provides the candidate with opportunity to join a high performing organization within TE. The position will locate in TE Singapore AI Hub campus and will serve customers from multiple business units and manufacturing sites globally.

Job Responsibilities:

• International AI project coordination and management, including schedule management, progress management, meeting arrangement, resource management, logistics management etc.
• Proactively manage the project process milestones to make sure the smooth execution of the AI projects.
• Effective communication with the AMT Singapore AI team, BU customers of global and external partners.
• Proactive collaboration with Singapore universities and professors during the AI project planning and execution.
• Provide excellent support to the AMT Singapore AI team to enable the team with better efficiency during the AI innovations and development.
• Support the AMT Singapore AI team on the professional documentation as needed by the AI projects.
• Promote a culture that reflects company’s values, and promote positive and inclusive work environment.

Job Requirements:

• Diploma or above in management or customer service.
• Excellent interpersonal skills and excellent service mindset.
• Strong customer orientation.
• Proven records of successful collaboration with teams of multiple regions on the project execution to drive productivity and growth margin improvement.
• Demonstrated track record of working in a fast-paced and dynamic environment, and handling multiple priorities simultaneously.
• Disciplined, passionate, positive and resilient.
• Working knowledge of project management tools and methodologies.
• Excellent communication skills at all levels from the shop floor to top management.

Personal characteristics of the individual:

• Strong communications skills. Must demonstrates an open, honest, and transparent communication style.
• Excellent interpersonal skills.
• Excellent judgment and experiences in an environment which requires emotional maturity, politically savvy, and the personal ability to interact with all types of personnel at various levels.
• Disciplined and set high standards for self.
• Willingness and personal style to be a team player, willing in motivating and inspiring others.
• Impeccable ethics and integrity.

COMO Metropolitan Singapore is located in the heart of Singapore on Bideford Road. 156 rooms and suites are spread over 11 floors of COMO Orchard with an exclusive rooftop pool bar. Guests also enjoy preferred access to Cedric Grolet’s renowned patisserie, Michelin-starred Korean steakhouse COTE and COMO Cuisine as well Shambhala’s urban wellness space and a multi-label fashion retail space by Club 21.

Job Responsibilities

• Coordinate the overall lobby activity.
• Supervising and coordinating the work of hotel staff, including front desk agents, housekeeping, maintenance, and other departments. Assigning duties, scheduling shifts, and providing training and guidance to team members
• Resolve any issues or complaints from guests, including handling difficult situations and making decisions to ensure guest satisfaction. Liaising with other hotel departments to address and resolve any operational issues that may arise.
• Lead the daily team briefing in the absence of Front Office Manager.
• Ensure that the logbook is maintained and updated. Report and record daily incident log for shift hand over follow up and service improvement.
• Motivate and track team members monthly up selling results
• Handling administrative duties such as preparing reports, maintaining records, and managing documentation related to guest services, staff schedules, inventory, and financial transactions.
• Implement and enforce hotel policies and procedures related to safety, emergency response, and security protocols.

Job Requirements

• Relevant work experience in the hospitality industry, including previous supervisory or management roles.
• Experience in supervising staff, delegating tasks, providing feedback, and resolving conflicts.
• Commited to delivering exceptional customer service is crucial.
• Experience in handling guest complaints and maintaining a positive guest experience.
• Flexible to work in shifts, including overnight shifts, working on weekends and Public Holidays.
• Ability to prioritize tasks, handle multiple responsibilities simultaneously, and meet deadlines is essential.
• Familiar with health and safety regulations and the ability to enforce them.

Responsibilities:

• Lead a team or mentor a member in the execution of leasing strategies
• Identify and prospect for potential tenants through market research, networking and outreach
• Negotiate lease terms for new leases and renewals
• Finalise lease agreements and other leasing-related documentation
• Conduct competitive market research and analysis to understand current trends in the commercial property industry
• Liaise with tenants and building occupants on leasing and tenancy related matters

Requirements:

• Diploma in Real Estate, Business or any other relevant disciplines
• Minimum 5 years' experience in commercial leasing
• Outstanding track record in marketing and leasing of commercial properties
• Strong negotiation and communication skills, with the ability to build rapport with diverse stakeholders

Achieve growth and hit sales targets

by successfully managing the sales

team

Design and implement a strategic business plan that expands. company’s customer base and ensure it’s strong presence

Own recruiting, objectives setting,

coaching and performance

monitoring of sales representatives

Build and promote strong, long-

lasting customer relationships by

partnering with them and understanding their needs

Implementing new sales plans Present sales, revenue and expenses reports and realistic forecasts to the

management team

Identify emerging markets and market shifts while being fully aware of new products and competition status · Identifying opportunities and strategies to increase sales.

Perform any other duties assigned by the director.

This is a newly created role which will work on a cryptocurrency exchange project. As the exchange expands and takes a more active approach to global expansion, we are looking for a Marketing Manager to spearhead our global marketing.

Job Description

As marketing manager, your main duties will be to manage global marketing efforts for the group.

- Be responsible for all marketing efforts and create the overall marketing strategy for Bitcastle with clear objectives and measurable results.
- Manage the creation of global marketing efforts and advertising campaigns across various social media and digital platforms.
- Manage a team of marketers and ensure all KPI and KGI are met
- Develop and execute promotions and content for email and website marketing
- Use analytical tools to measure and report on the overall performance of digital marketing campaigns and advertisements.
- Leverage insights from trend and information analysis to optimize advertising spend and performance based on goals.
- Other related tasks as assigned by the company as needed.

Requirements

- Minimum 1 year experience in all aspects of digital marketing, from organic marketing channels to advertising
- Experience in strategic marketing and full life cycle marketing
- Experience in cryptocurrency web advertising or digital marketing operations
- Able to multitask and deliver results in a fast-paced environment

Preferences

- Has knowledge and interest in the world of cryptocurrency and blockchain
- Pays attention to detail and has the ability to perform work to a high standard
- Has the ability to work in a team environment, collaborate with others, and deal smoothly with a variety of stakeholders even in remote settings
- JLPT N2 and above

EVIA Real Estate is an established property developer and real estate investment manager across residential, commercial, industrial and hospitality in Asia, with a primary focus on Singapore. We are looking for a seasoned Asset Manager to manage our commercial and retail properties in Singapore.

Responsibilities

You will report to a team lead and be part of the Asset Management team. In this role, you will play a critical role in maximizing portfolio value by developing and implementing asset enhancement strategies.Your key responsibilities will include revenue management, cost control to optimize Net Property Income, and P&L accountability. You'll initiate asset enhancement projects, oversee lease negotiations, and manage tenant relationships to elevate customer satisfaction. The role also involves formulating annual budgets, reviewing policies, and contributing to cross-team projects for overall asset portfolio improvement.Depending on your experience and interest, you may have concurrent exposure to investment management and land acquisition where you will be involved in greenfield development or the acquisition/divestment of core plus or value add assets.

Qualifications

You are a proactive individual with a minimum of 5 years of experience in asset management, preferably in managing office or retail assets. Familiarity with valuation methods and experience in asset enhancement are highly valued. Candidates from investment, portfolio management, or leasing backgrounds who are interested in transitioning into full asset management are also welcome. A relevant degree in real estate, architecture or finance is expected. To excel in this role, you should be detail-oriented, able to work independently, and possess strong communication skills.

To Apply

Please submit your resume to [email protected], quoting the job title and your expected remuneration.

We regret that only successfully shortlisted applicants will be contacted.

Our client is a European private bank specializing in private wealth management, offering tailored investment solutions and personalized financial services to private individuals.

about the job

• Examine credit requests for various credit products across APAC and Europe ensuring adherence to credit strategies, regulatory frameworks and internal policies.
• Approve, ratify or recommend credit requests within delegated authority balancing risk awareness with potential regulatory and legal implications.
• Stay updated on local credit related regulations and ensure compliance by regularly updating credit manuals and directives.
• Review and approve rectification plans for credit violations ensuring adherence to portfolio covenants and special credit terms.
• Provide training to local credit teams and ensure the implementation of updated directives in alignment with group standards.
• Continuously update knowledge of regional economic, political and financial market developments.

skills and experience required

• Bachelor's degree in Finance/Business or a related field.
• Minimum 10 years of experience in a credit risk role preferably in the private banking sector.
• Strong ability to analyze financial data and assess risks.
• Excellent verbal and written communication skills to present findings and recommendations clearly.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

The Job:

• Assist the manager in administering the research programmes
• Processing of scholarship renewals/QE/thesis submissions and amendments, monitoring of coursework requirements, GAP, seminars.
• Maintain and update database and systems
• Other duties as assigned

The Requirements:

• Min Degree Holder with min 1 year experience
• Proficient in MS Office
• Good communication skills

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

The Opportunity:

We’re creating our first Finance Managerial position to bring strategic financial leadership and operational efficiency to our firm. This role reports to the Managing Director and offers the opportunity to shape the firm’s financial strategy, ensure sound financial operations, and enhance project profitability. Additionally, you will oversee certain business functions to ensure smooth business operations.

Key Responsibilities:

• Develop and implement financial strategies that align with the firm's growth objectives.
• Oversee daily financial operations, including accounts receivable, accounts payable, and project performance.
• Monitor and optimize cash flow, working capital, and credit facilities.
• Collaborate with project leads to create a financially literate and accountable culture.
• Manage cross-border financial transactions.
• Support broader administrative functions that ensure the business’s operational continuity.
• Translate financial insights into actionable recommendations for the Executive Committee and non-finance stakeholders.

Qualifications & Experience:

• Bachelor’s degree in Finance, Accounting, or a related field; CPA or CFA preferred.
• Proven track record in Managerial Accounting and/or Finance leadership roles within professional services, the built environment, or project-based businesses.
• Experience dealing with international clients and cross-border payments; familiarity with Chinese government clients is a strong bonus.
• Excellent communication skills, with the ability to explain financial concepts to non-financial professionals.
• Demonstrated ability to handle corporate governance and administrative functions related to business compliance.

Job Description & Requirements:

1. Duties include supervising and managing the customer service team, training staff members to provide the highest standards of customer service and ensuring compliance with all company standards

2. Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.

3. Responsible for overseeing operations such as managing employees, handling customer complaints, and generating financial analysis

4. Responsible for training employees, coordinating work and schedules, and giving tasks to each employee according to their position

5. Overseeing inventory ordering of the items needed for the operations

6. Responsible for ensuring that customers are satisfied at all times.

Job Description & Requirements:

1. Supervising and Managing: Supervises the customer service team, ensuring high standards of service and compliance with company standards.

2. Collaboration with HR: Works with HR to recruit, interview, select, hire, and employ an appropriate number of employees.

3. Overseeing Operations: Manages employees, handles customer complaints

4. Employee Training: Coordinates training, work schedules, and task delegation.

5. Customer Satisfaction: Ensures customer satisfaction at all times.

Job Description & Requirements

1. Supervising and Managing: Supervises the customer service team, ensuring high standards of service and compliance with company standards.

2. Collaboration with HR: Works with HR to recruit, interview, select, hire, and employ an appropriate number of employees.

3. Overseeing Operations: Manages employees, handles customer complaints

4. Employee Training: Coordinates training, work schedules, and task delegation.

5. Customer Satisfaction: Ensures customer satisfaction at all times.

Role Description

This is a full-time on-site role as a Business Management Associate located in Singapore. You will be responsible for assisting in business management of the firm and participate in project-related activities. Your key tasks will include assisting in project management and supporting the development and implementation of strategic initiatives, and collaborating with cross-functional teams. Additionally, you will be providing business support to business units and will be taking care of all administrative functions (including office administration and finance), working closely with management across various areas.

Qualifications

• Bachelor's degree in Business Management or Accountancy or a related field
• Open for fresh graduates
• Strong analytical and problem-solving skills
• Excellent written and verbal communication skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint
• Attention to detail and strong organizational skills
• Ability to manage multiple tasks and meet deadlines

IHG Hotels & Resorts' first voco™ hotel in South East Asia is now open on Singapore’s world-famous Orchard Road!

voco® Orchard Singapore provides guests with the world-renowned voco™ experience from the moment they walk through its doors. Famed to be hotels to count on, yet different enough to be fun, voco hotels are unstuffy hotels where people feel comfortable to relax, and just get on with life. Hotels that stand out from the crowd, voco combines familiar comforts with the indulgences of a hotel, to create somewhere that’s dependable, but not vanilla. Somewhere premium, but with a laidback spirit. Somewhere reliable, but different.

Your day to day

voco Orchard Singapore is seeking a passionate and dynamic individual to join the team as a Catering Sales Manager (Corporate). As Catering Sales Manager (Corporate), you will drive business through direct sales solicitation for the corporate segment and support overall catering revenue for the hotel.

FINANCIAL RETURNS

• Manage banquets / events functions to achieve the optimum departmental revenue targets
• Follow up on potential sales leads
• Design and plan meeting and function packages to maxamise the conversions and profitability for the hotel.
• Negotiate and review events packages offered to clients
• Represent the hotel in sales blitz, roadshows and events as required
• Produce monthly sales-related reports and sales forecasts for assigned area of responsibility.
• Prepare contracts for confirmed events
• Be updated current meeting and function trends and competitive packages in the market

PEOPLE

• Work closely with Banquet and other departments to facilitate services agreed upon and to ensure the overall success of the event
• Promote teamwork and quality service through daily communication and coordination with other departments.
• Establish strong working relationship with the events organiser and planner and maintain accurate and updated information about their needs for their function
• Maintain a confident and professional approach when interacting with clients and suppliers

GUEST EXPERIENCE

• Promote guest satisfaction and encourage referrals
• Handle feedback and resolve complaints from guests
• Maintain client files and update information daily in accordance with established departmental policies and procedures.
• Follow up with clients regularly during and after departure to ensure satisfaction
• Be a “Trusted Advisor” for the meeting or event organiser

RESPONSIBLE BUSINESS

• Monitor and handle inquiry calls and provide client proposals in accordance with established departmental policies and procedures.
• Prepare event orders, proposals, confirmation and other agreements
• Perform other duties as assigned

What we need from you

• Possess at least a Diploma in Marketing/Tourism/Hospitality Management/Travel or equivalent
• Minimum of 2 years catering sales experience required, preferably in a hotel.
• Suitable candidates with lesser experience will be considered for the Assistant Manager position.
• May be required to work nights, weekends, and/or holidays.
• Good working knowledge of MS Office
• Must be able to work independently and simultaneously manage multiple tasks

What we offer

We’ll reward all your hard work with a great salary and benefits – great room discount and superb training.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

Responsibilities:

• Lead a team or mentor a member in the execution of leasing strategies
• Identify and prospect for potential tenants through market research, networking and outreach
• Negotiate lease terms for new leases and renewals
• Finalise lease agreements and other leasing-related documentation
• Conduct competitive market research and analysis to understand current trends in the commercial property industry
• Develop leasing strategies and recommendations based on market insights to attract and retain tenants
• Liaise with tenants and building occupants on leasing and tenancy related matters
• Review and recommend position and tenancy mix of new and existing properties
• Prepare annual budget and forecast for properties assigned

Requirements:

• Diploma in Real Estate, Business, or any other relevant discipline
• Minimum 10 years' experience in commercial leasing
• Outstanding track record in marketing and leasing of commercial properties
• In-depth knowledge of commercial real estate market trends and leasing practices
• Strong negotiation and communication skills, with the ability to build rapport with diverse stakeholders

Job Description

1. Oversee efficiency daily operation running of the restaurant

2. Maintenance Restaurant Budget and meet the target goal

3. Planning sales and marketing promotion and events

4. Recruiting, training and supervising staff

5. To work with chefs and other personnel to plan menus

6. Control purchases and inventory

7. Prepare financial record for management

8. Handling administration and paper work

9. Liaising with guest, employee, suppliers, sales representative and authorised department.

Requirement

1. Minimum 2 years relevant experience

2. knowledge of food production methods.

3. Customer service, communication and interpretation skill

4. Leadership and organisational skill

5. Able to motivate and manage staff

6. Able to accept criticism and work well under pressure

7. Patience and the ability to remain calm in stressful situations

Our client is a well established international bank and has a strong presence in Asia. They are recruiting for Business Development Manager to expand their business.

about the job

• Identify and target affluent individuals through networking, referrals and market research.
• Build long term relationships with affluent individuals to understand their financial goals and provide bespoke banking solutions.
• Work closely with internal and external stakeholders across the bank to customized solutions that meet clients’ requirements.
• Stay updated on market trends, competitor offerings and emerging opportunities to continuously refine acquisition strategies.
• Maintain close working relationship with internal partners for referrals and ensuring attractive or exclusive offers.
• Ensure proper advisory procedures and documentation while adhering to the Bank’s internal policies, business processes and regulatory requirements.

skills and experience required

• Proven track record of success in acquiring and managing affluent clients.
• Strong interpersonal and communication skills to build trust and rapport with affluent individuals.
• Able to present effectively, communicate ideas and concepts.
• Good working attitude, highly motivated and result oriented.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Job Summary: The Front Office Manager is responsible for the overall management and operation of the Front Office department providing efficient service and meaningful experiences. You will foster a culture of hospitality, leading and directing the Front Office team towards achieving service excellence at all times and ensuring that every guest experience aligns with the hotel’s brand and service quality.

Key Responsibilities:

• Maintain a high guest service focus by always approaching your job with the guests in mind.
• Drive departmental objectives and oversee the daily operations and administration of the Front Office department which includes the Reception, Concierge and Communication Centre.
• Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both guests and colleagues.
• Be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve your personal performance.
• Flexible, respond quickly and positively to changing requirements including the performance of any tasks requested of you.
• Maintain presence in the lobby, setting the example to team members for guest service.
• Coordinate with the Housekeeping and Engineering department to ensure that cleaning and maintenance is followed up with and procedures are maintained.
• Develop, implement and monitor action plans to make improvements to guests’ experience and / or address shortfalls in standards. Identify shortfalls before they affect guest experience.
• Carry out recruitment, selection and onboarding activities for all Front Office team members.
• Able to explain the standards to the team and train each team member individually with specific job skills checklists that relate to their responsibilities.
• Monitor and assess team members’ performance through regular review checks and feedback
• Plan, develop and conduct training for the team and identify and training gaps.
• Ensure the shift is reviewed, handovers and briefings are carried out.
• Maintain leave plans, monitor, control and minimize overtime for the department
• Maintain guest histories to assist with returning guests and VIPs.
• Review arrival list for all arrivals and VIPs, coordinating with all departments concerned to ensure that room allocation, amenities and special requests are arranged.
• Work closely with the VIP Services Manager, ensuring all VIP arrivals and departures are well organized. Welcome, escort and bid farewell to all VIP guests and any guests that require special attention.
• Continuously monitor and evaluate operations, policy and procedures of the Front Office. Identify opportunities to streamline processes and propose necessary productivity improvements to the Director of Rooms.
• Aid the Director of Rooms in the preparation of the monthly forecast and annual departmental budget. Control and review expenses, implementing control actions when needed.
• Be familiar with the hotel’s fire safety, security and emergency evacuation procedures. Coordinate with the Security team in times of crisis or vice activities within the hotel.
• Serve as the primary decision-maker when it comes to service recovery for guests.
• Oversee the development, management, communication and progress of the hotel’s Customer Relationship Management efforts and programmes.
• Ensure that all online and offline guest feedback has been addressed and resolved in a timely manner, recommend and implement correction actions as needed.
• Utilizing insights from guest feedback, industry trends and best practices, work closely with the Assistant Front Office Manager to recommend strategies in driving service enhancement.
• Depending on operations and / or manpower requirements, be ready to stand in and manage any sections within Front Office.

Skills & Knowledge:

• Service-Oriented: Passion for hospitality and strong commitment to service quality.
• Problem-Solving: Ability to identify and act on opportunities, think critically and act decisively.
• Interpersonal Skills: Recognize and address the different needs of both internal and external guests. Effectively communicate, engage and influence different stakeholders.

Experience & Qualifications:

• Diploma in Hotel Management or related field. MBA is a plus.
• 5+ years of managerial experience in hotel front office operations
• Proven leadership and decision-making skills, especially in high-pressure situations
• Proficiency in Opera / Opera Cloud
• Willingness to work flexible hours, including weekends and extended shifts when needed

About Royal Plaza on Scotts

At Royal Plaza on Scotts (RP), we continuously strive to create a workplace that promotes fun, happiness, trust, pride and camaraderie that will spur our talents to be their best.

Our best practices were being validated and recognized when we were awarded the Best Employer 2013 and Best Employer for Commitment to Engagement by Aon Hewitt, #1 Best Companies to Work by Great Place to Work® Singapore in 2019 and #1 Asia’s Best Workplaces by Great Place to Work® Singapore from 2019 to 2020.

RP is also immensely proud to receive the Tripartite Alliance Award in Work-Life Excellence, the only employer award endorsed by the tripartite partners (namely Ministry of Manpower, National Trades Union Congress (NTUC) and Singapore National Employers Federation). This award recognizes RP as one of the best organizations to work for in Singapore, with fair, responsible and progressive employment practices.

Voted Best Independent Hotel in Asia Pacific by TTG Asia Travel Awards for 10 consecutive years and awarded the 2017 Certificate of Excellence by TripAdvisor, RP is an iconic hotel located in the Orchard area, a bustling district in Singapore.

Come experience our culture and journey with us towards a great and progressive workplace!

JOB SUMMARY

To maximize sales and profitability for the department, ensuring the smooth running of daily operation. To build guests’ relationship and trust, conduct effective training for associates.

JOB DUTIES AND RESPONSIBILITIES

1. Work closely with Restaurant Manager and maintain the department profits through increased revenue and the minimizing costs.

2. Responsible for the outlet’s profit and loss statement with Restaurant Manager.

3. Responsible for department’s controllables in relation to revenue with Restaurant Manager.

4. Responsible for asset management of outlet and facilities.

5. To be aware of all Marriott Guests Incentive Programmes and the correct accounting procedures pertaining to them.

6. Responsible for all accounting and billing procedures in the outlet.

7. Conduct accurate business demands forecast on a weekly basis to ensure efficient staffing and food ordering in the absent of Restaurant Manager.

8. Plan time sheets, work schedules and complete the wage progress report on a weekly basis and critique discrepancies in the absent of Restaurant Manager.

9. Ensure efficient management and supervisory scheduling.

10. Represent the outlet in all day to day operational needs.

11. Enforce operating standards/use records and to change, update and improve on a regular basis.

12. Develop plans and actions on a quarterly basis for the restaurant and follow-up accordingly.

13. Develop departmental training plans for associates and supervisors on a quarterly basis in consultation with HR and follow-up accordingly.

14. Responsible and maintain safety and hygiene standards in the outlet at all times.

15. Responsible for the execution of all associate reviews and appraisals in a professional and timely manner.

16. Responsible for all aspects of associate management including hiring and termination in consultation with the Director of Restaurant/Director of Food and Beverage.

17. Train, supervise, coach and counsel associates when necessary.

· Train & Coach :

a. Marriott Brand Standard

b. LSOP

c. Service Standard

18. Always update and maintain all SOP’s and LSOP’s.

19. Conduct preventive maintenance inspection on a monthly basis.

20. Promote inter-departmental relations through open communication channels.

21. Practice “open door” policy in handling associates.

22. To be aware of the competitors in the market and complete a competition analysis on a quarterly basis.

23. Respond to guest enquiries or concerns within 24 hours via the most appropriate manner e.g. telephone, letter, etc.

24. Attend the following meetings together or in the absent of the Restaurant Manager:

a. Weekly Food & Beverage meeting

b. Fortnightly Leadership meeting

25. Conduct the following meetings together or in the absent of the Restaurant Manager:

a. Conduct Weekly Team Meeting

b. Conduct daily/weekly menu class

26. Use Total Quality Management as a way of improving standards and service for our guests and internal customers.

Lead by example, adopting a “hands on” approach in order to motivate our associates to excel.

27. Understand Marriott Core Values and always ensure the well-being of an associates.

28. Comply with any reasonable request by an Executive Committee Member.

29. Practise Marriott’s Principles of Hospitality at all times.

30. Don’t expect – inspect.

31. Be an optimistic team player and always have a “Can Do Attitude” or “Going the Extra Miles”

32. Cash/Bank Handling:

- Process all payment methods in accordance with Accounting procedures and policies.

- Follow property control audit standards and cash handling procedures (e.g., blind drops).

- Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank.

- Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times.

- Transport bank to/from assigned workstation, following security procedures.

- Set up and organize cashier workstation with designated supplies, forms, and resource materials; and maintain cleanliness of workstation at all times.

33. Any other duties as may be assigned from time to time.

JOB REQUIREMENTS

• Minimum O levels education
• At least 3 years of relevant experience in a Chinese restaurant with supervisory skills
• Great knowledge in handling Chinese menu and pricing
• Excellent communication & interpersonal skills
• Service oriented
• Able to start work within short notice period

Main Responsibilities:

• Assess organizational needs and design inclusion and empowerment programs in full collaboration with HR to ensure that these initiatives are aligned with the company’s broader HR strategy,
• Lead the execution of these programs, ensuring that strategies are implemented effectively and deliver real value to the organization.
• Tailor these programs to meet the needs of different regions, ensuring that local cultural nuances are respected while fostering global cohesion, ensuring that employees from diverse nationalities feel supported and empowered.
• Lead the design, execution, and facilitation of other internal events that promote inclusion and collaboration.
• Facilitate workshops, interventions, and events that focus on experiential learning, allowing employees to engage with practical, hands-on activities where theory is embedded in action.
• Encourage a culture of experimentation, where employees can take small steps, make progress, and learn through real-world application
• Provide coaching and mentoring to employees at all levels, using a systems thinking approach to help them navigate complex challenges and grow both personally and professionally.
• Use storytelling as a tool to make abstract concepts relatable and actionable, fostering alignment and enthusiasm across different teams and functions.
• Utilize your external network to build relationships with local businesses, thought leaders, and organizations in Singapore, identifying opportunities for collaboration
• Supervise the Organization all events like tech talks and inspire talks, CSR activities, team building events especially sportive ones and the annual DnD (Diner and Dance)
• Help in the organization of other transversal events organized by the departments (ex Hachackton, inclusion/onboardings days, …)
• Coordinate with the head of communication to ensure the proper communication is done on these events
• Coordinate with the other entities in Singapore or with Head office for organizing transversal events

Legal and Regulatory Responsibilities:

• Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer/Compliance Officer.
• Maintain appropriate knowledge to ensure to be fully qualified to undertake the role. Complete all mandatory training as required to attain and maintain competence.
• Make sure all the activities and expenses follow the local rules, with a particular attention to the procurement ones.

Qualification and Profile

• Systems Thinking & Complexity Management: Strong ability to understand and address the interconnected challenges within a diverse organization, designing programs that solve both immediate and long-term issues.
• Program Design, Execution, and Facilitation: Proven experience in not only designing but also executing and facilitating empowerment and inclusion programs, with a focus on experiential learning where theory is applied through hands-on activities.
• Management 3.0, Solution-Focused & Host Leadership: Experience in applying Management 3.0, solution-focused approaches, and host leadership principles to foster collaboration and autonomy.
• Workshop & Learning Program Design: Expertise in designing and facilitating workshops and learning programs from various schools of thought, emphasizing practical application and employee engagement.
• Coaching & Mentoring: Skilled in coaching and mentoring employees from diverse backgrounds, fostering personal and professional growth, and helping individuals navigate complex challenges.
• Public Speaking & Storytelling: Exceptional communication skills, including the ability to inspire and engage diverse audiences through public speaking and storytelling.
• Cultural Awareness & Inclusion: Deep understanding of how to foster a culture of inclusion that respects and celebrates the diversity of more than 20 nationalities.
• Organizational Development (OD): A background in organizational development is a plus, particularly in designing interventions that support employee engagement and organizational change.
• Your ability to connect with people from all levels of the organization, as well as the external business community, will be critical to the success of this role.
• Ability to work under pressure and prioritizeactivities to deliver results
• Effectiveness at decision making and dealing with issues
• Ability to cooperate and work across disciplinesand with other departments

Next Step

Click "apply" or send resume to Grace Chen - [email protected]

EA LIcence No.91C2918 | Personnel Registration No. R1329706