Responsibilities :

• To execute risk management plans for medico-legal cases and clinical complaints to ensure effective resolution for the organization.
• To undertake specific tasks or projects promoting good clinical care in the hospital.
• Manage medico-legal cases and clinical complaints to ensure effective resolution
• Manage claims process and coordinate the renewal and administration of medical malpractice coverage for the organization
• Drive the ML education and communication arm to increase awareness of the latest industry trends and issues
• Serve as a Secretariat to the Clinical Care Review Committee (CCRC)
• Manage ad hoc projects

Requirement :

• Experience in case handling
• Keen to move to a corporate role
• Degree in Nursing or equivalent

WA me at https://wa.me/+6598623556 NOW!

Interested candidates, please submit your resume to [email protected]

Jace Choo Oi Kei

Personnel EA License No.: R1875164

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Responsibilities :

• To execute risk management plans for medico-legal cases and clinical complaints to ensure effective resolution for the organization.
• To undertake specific tasks or projects promoting good clinical care in the hospital.
• Manage medico-legal cases and clinical complaints to ensure effective resolution
• Manage claims process and coordinate the renewal and administration of medical malpractice coverage for the organization
• Drive the ML education and communication arm to increase awareness of the latest industry trends and issues
• Serve as a Secretariat to the Clinical Care Review Committee (CCRC)
• Manage ad hoc projects

Requirement :

• Experience in case handling
• Keen to move to a corporate role
• Degree in Nursing or equivalent

WA me at https://wa.me/+6598623556 NOW!

Interested candidates, please submit your resume to [email protected]

Jace Choo Oi Kei

Personnel EA License No.: R1875164

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Job description:

• Oversee the maintenance and operation of all building systems.
• Conduct regular inspections of the facility to ensure compliance with health, safety, and environmental regulations
• Develop and implement preventative maintenance schedules for equipment and systems to minimize downtime
• Manage facility-related projects, including upgrades, repairs, and new installations
• Coordinate and supervise the work of maintenance staff, contractors, and vendors
• Ensure the facility is operating efficiently, meeting performance standards, and minimizing costs

Requirements:

• Min Bachelor's degree in Facilities Management, Mechanical Engineering, Property Management, or a related field
• Good understanding of building systems (HVAC, plumbing, electrical, etc.)
• Strong knowledge of safety regulations, building codes, and environmental standards
• Experience in project management, including budgeting, scheduling, and overseeing contractors and vendors.
• Ability to use 3D perspective drawing software such as BIM will be an added advantage;

For interested candidates, please send your most recent and updated resume to [email protected]
or WA me at +6596698692

Alicia Cheong Ling Wei

R1104785

Recruit Express Pte Ltd

EA License No. 99C4599

• Collaborate with various internal/external stakeholders to develop, promote and implement Health Promotion/Intervention programmes and services for staff to improve their health status and well-being.
• Plan and organise various hospital level health, sports and social recreational activities events
• Analyse post health screening data to implement needs-based health promotion and intervention programmes. Track pre-post programme results to ensure successful health outcome.
• Engage and motivate staff to take charge of their health and overall well-being.

For interested candidates, please send your updated resume:

Email: [email protected]

Whatsapp: 96503173

Telegram: @jesswongie

Jessie Wong Yuan Si

R2197171

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Responsibilities :

• To execute risk management plans for medico-legal cases and clinical complaints to ensure effective resolution for the organization.
• To undertake specific tasks or projects promoting good clinical care in the hospital.
• Manage medico-legal cases and clinical complaints to ensure effective resolution
• Manage claims process and coordinate the renewal and administration of medical malpractice coverage for the organization
• Drive the ML education and communication arm to increase awareness of the latest industry trends and issues
• Serve as a Secretariat to the Clinical Care Review Committee (CCRC)
• Manage ad hoc projects

Requirement :

• Experience in case handling
• Keen to move to a corporate role
• Degree in Nursing or equivalent

WA me at https://wa.me/+6598623556 NOW!

Interested candidates, please submit your resume to [email protected]

Jace Choo Oi Kei

Personnel EA License No.: R1875164

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Facilities Management (FM)

• Develop, implement, and oversee policies for maintaining the organization's facilities and equipment.
• Manage all facility projects, including renovations and the construction of new facilities, while ensuring safety and security.
• Negotiate and renew contracts and permits related to facilities on time.
• Ensure compliance with safety regulations and collaborate with stakeholders to implement safety guidelines. Follow up on audit recommendations from regulatory authorities.
• Lead and monitor emergency management, Business Continuity Plans (BCP), and Enterprise Risk Management (ERM).

Bio-Medical Engineer (BME)

• Manage and maintain medical equipment and devices in various departments through regular preventive maintenance.
• Evaluate and recommend contractors/vendors for maintenance and manage the annual budget for medical equipment.
• Perform other tasks as assigned.

Job Requirements

• Diploma or Degree holder with at least 3 years of experience in Facilities Management and/or Bio-Medical Engineering.
• Strong technical knowledge and skills.
• Good communication skills for managing user expectations.
• In-depth understanding of facilities and bio-medical equipment management.
• Problem-solver with a hands-on approach to planning and execution.
• Detail-oriented and able to work independently with minimal supervision.

Apply now by sending your resume to [email protected]

We regret to inform you that only shortlisted candidates will be notified.

Ashley Loo | R2095115 | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

• Support tenant mix planning and casual leasing.
• Negotiate, prepare, and track lease agreements.
• Plan and execute campaigns to boost sales.
• Collaborate with partners to increase footfall.
• Handle enquiries, complaints, and general administration.

Requirements:

• Minimum Dip/Deg in Marketing/Business with at least 1 years of relevant working experience.
• Prior working experience in casual leasing will be an advantage.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

CEI No: R24122857

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

The Job:

• Assist the manager in administering the research programmes
• Processing of scholarship renewals/QE/thesis submissions and amendments, monitoring of coursework requirements, GAP, seminars.
• Maintain and update database and systems
• Other duties as assigned

The Requirements:

• Min Degree Holder with min 1 year experience
• Proficient in MS Office
• Good communication skills

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

Responsibilities:

• Manage hospital bed availability
• Assist with patient admissions and discharges
• Coordinate communication between patients, families, and staff
• Ensure smooth patient flow

Requirements:

• Min N Level
• No experience needed , Training Provided
• Must be open to 3 rotating Shifts ( AM/ PM /ON )

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job scope:

• Review of enquiries and contract tenders.
• Ensuring that relevant sections of the ITT are distributed internally to the appropriate departments.
• Attending meetings with tender pursuit team and identify responsibilities, required inputs and key
  dates. Must actively pursue this to ensure target dates are met.
• Review of all information relating to bid, clarification of responses received from internal support
  departments and insertion of qualifications into bid document as appropriate.
• Gathering support information from internal drives for insertion into bid document.
• Preparation and compilation of quotes and proposals in accordance with ITT guidelines.
• Maintaining single point of contact for the client during the bid and bid clarification phases.
• Distributing bid clarification documents to the responsible personnel, expediting the timely response
  therefrom and submitting the clarification responses to the client.
• Complying with Quality and HSE regulations, policies, procedures as applicable to function.
• Gathering and maintaining standard information packages in support of tenders.
• Prepare Cost Estimates for commercial discussion to determine Bid Price.
• Assisting Sales Admin Clerks with sales order entry and revisions in Epicor.
• Assisting with the training and mentoring of Quotations Coordinators.
• Assisting with the distribution of workload in the department.

Job Requirements

• Minimum Diploma or Degree in Mechanical / Manufacturing Engineering
• 3 to 5 experience in similar commercial or technical role / Past experience from the engineering / Oil & Gas industry
• Strong IT skills including working knowledge of Microsoft Office
• Good planning and organizational skills
• Good communication and interpersonal skills

Interested candidates please send in your resume to:

[email protected]

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

Administrative Manager Responsibilities:

• Supervising the day-to-day operations of the administrative department and staff members.
• Hiring, training, and evaluating employees and taking corrective action when necessary.
• Developing, reviewing, and improving administrative systems, policies, and procedures.
• Ensuring the office is stocked with necessary supplies and that all equipment is working and properly maintained.
• Working with the accounting and management teams to set budgets, monitor spending, and process payroll and other expenses.
• Planning, scheduling, and promoting office events, including meetings, conferences, interviews, orientations, and training sessions.
• Collecting, organizing, and storing information using computers and filing systems.
• Overseeing special projects and tracking progress towards company goals.
• Building and expanding on skills by engaging in educational opportunities.

Administrative Manager Requirements:

• Bachelor’s degree in business administration, management, or a related field.
• Experience in a related field, such as management or financial reporting, preferred.
• Exceptional leadership and time, task, and resource management skills.
• Strong problem solving, critical thinking, coaching, interpersonal, and verbal and written communication skills.
• Proficiency with computers, especially MS Office.
• Ability to plan for and keep track of multiple projects and deadlines.
• Familiarity with budget planning and enforcement, human resources, and customer service procedures.
• Willingness to continue building skills through educational opportunities.

DUTIES & RESPONSIBILITIES:

1. Formulates and proposes to the higher-level echelon marketing and communication strategies, both offline and online, in line with the company’s overall corporate strategy
2. Delivers content consistent with approved marketing strategies at a fashion that is accurate, professional, and timely
3. Conducts an analysis of the effectiveness of marketing campaigns
4. Interviews, hires, and trains marketing staff members
5. Establishes marketing goals based on past performance and market forecasts
6. Oversees current offerings and comes up with initiatives for new products or services
7. Researches and analyses market trends, demographics, pricing schedules, competitor products, and other relevant information to form marketing strategies
8. Works with the marketing staff to develop detailed marketing plans for all media channels and sales teams
9. Oversees the creative development of promotional materials, website content, advertisements, and other marketing-related projects
10. Communicates with various media buyers, advertising agencies, printers, and other services to help marketing projects come to fruition
11. Provides in-depth information to interested clients, and acts as a representative for the marketing department in important buyer meetings
12. Works within the department budget to develop cost-effective marketing plans for each product or service
13. Tracks all marketing and sales data and creates detailed written reports and verbal presentations to bring to senior executives
14. Adjusts marketing campaigns and strategies as needed in response to collected data and other feedback
15. Builds relationships with external content providers such as publishers to pursue publicity and promotional activities
16. Plays an active role in improving the development of customer database
17. Assesses marketing-related material quotations and invoices and recommends to higher management the optimum pricing and quality
18. Establishes and maintains the ideal working relationships with partner organisations, affiliates, government agencies, the press, reporters, media channels, and other public relations (PR) audiences
19. Assists the General Manager and the higher-echelon managers with projects and/or other assignments as directed

QUALIFICATIONS:

• Bachelor's Degree in Marketing, Business, or related field
• Expert on media channels, client relationships
• Excellent creativity, adaptability, research, analysis, writing, public speaking, interpersonal communication
• Excellent leadership, people management, and detail-orientated
• Well-versed in marketing budgeting and organisation
• Copywriting skills
• Computer-literate - Microsoft Office, Mac, and Windows OS
• Multi-tasking skills

JOB SUMMARY / JOB OVERVIEW:

The Marketing Manager is responsible for managing activities to create, communicate, deliver, and exchange offerings that have value for customers, clients, partners, and other stakeholders that the company considers as important to achieve business goals. He/She utilises marketing as well as market research and analysis to drive the formulation of marketing strategy and planning.

He/She plans and oversees a broad range of initiatives including product and business service launches, advertising, email efforts, events, and social media communications. The Marketing Manager oversees the production of all promotional materials and marketing campaigns.

DUTIES & RESPONSIBILITIES:

• Formulates and proposes to the higher-level echelon marketing and communication strategies, both offline and online, in line with the company’s overall corporate strategy
• Delivers content consistent with approved marketing strategies at a fashion that is accurate, professional, and timely
• Conducts an analysis of the effectiveness of marketing campaigns
• Interviews, hires, and trains marketing staff members
• Establishes marketing goals based on past performance and market forecasts
• Oversees current offerings and comes up with initiatives for new products or services
• Researches and analyses market trends, demographics, pricing schedules, competitor products, and other relevant information to form marketing strategies
• Works with the marketing staff to develop detailed marketing plans for all media channels and sales teams
• Oversees the creative development of promotional materials, website content, advertisements, and other marketing-related projects
• Communicates with various media buyers, advertising agencies, printers, and other services to help marketing projects come to fruition
• Provides in-depth information to interested clients, and acts as a representative for the marketing department in important buyer meetings
• Works within the department budget to develop cost-effective marketing plans for each product or service
• Tracks all marketing and sales data and creates detailed written reports and verbal presentations to bring to senior executives
• Adjusts marketing campaigns and strategies as needed in response to collected data and other feedback
• Builds relationships with external content providers such as publishers to pursue publicity and promotional activities
• Plays an active role in improving the development of customer database
• Assesses marketing-related material quotations and invoices and recommends to higher management the optimum pricing and quality
• Establishes and maintains the ideal working relationships with partner organisations, affiliates, government agencies, the press, reporters, media channels, and other public relations (PR) audiences
• Assists the General Manager and the higher-echelon managers with projects and/or other assignments as directed

QUALIFICATIONS:

• Bachelor's Degree in Marketing, Business, or related field
• Expert on media channels, client relationships
• Excellent creativity, adaptability, research, analysis, writing, public speaking, interpersonal communication
• Excellent leadership, people management, and detail-orientated
• Well-versed in marketing budgeting and organisation
• Copywriting skills
• Computer-literate - Microsoft Office, Mac, and Windows OS
• Multi-tasking skills

voco® Orchard Singapore provides guests with the world-renowned voco™ experience from the moment they walk through its doors. Famed to be hotels to count on, yet different enough to be fun, voco hotels are unstuffy hotels where people feel comfortable to relax, and just get on with life. Hotels that stand out from the crowd, voco combines familiar comforts with the indulgences of a hotel, to create somewhere that’s dependable, but not vanilla. Somewhere premium, but with a laidback spirit. Somewhere reliable, but different.

Your Day to Day
voco Orchard Singapore is looking for a dynamic and hands on Hotel Manager to join its team. As Hotel Manager you’ll partner with our General Manager to lead our Hotel operations and continue to grow our guest experience, reputation and profitability. You will be responsible for overseeing the day to day running and strategic planning of the hotel operations, working closely with our Heads of Departments, HR, Finance and Sales & Marketing teams. You may need to act as the General Manager in his/her absence.

Financial Business

• Support the General Manager in creating, executing, and overseeing financial and operational plans for the hotel to maximize guest satisfaction, sales opportunities, and profitability.
• Make recommendations to enhance the hotel’s assets and strengthen brand loyalty.
• Monitor financial performance, implement cost-saving measures, and drive profitability.
• Collaborate with the Sales & Marketing team to develop and execute strategies to attract and retain guests.

People

• Foster a positive work environment that promotes teamwork, professional development, and high performance.
• Direct everyday activities, plan and assign work ensuring you always have the right staffing numbers
• Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues - recognise good performance
• Train colleagues to make sure they deliver with compliance and to the standards we expect and have the tools they need to work efficiently
• Recommend or initiate any HR elated actions where needed
• Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management

Guest Experience

• Interact with guests and outside contacts including, , current and potential clients, government officials, travel industry representatives, suppliers, competitors local community members
• Make sure the hotel delivers the highest level of guest satisfaction through superb guest services and amenities

Responsible Business

• Oversee hotel operations, including front office, housekeeping, food and beverage, engineering and guest services.
• Provide guidance and assistance to all departments, helping them to meet their objectives
• Ensure that all departments work closely to deliver a seamless guest and employee experience.
• Ensure a safe and secure environment for guests, team members and hotel assets in compliance with the hotel’s or owner’s policies and procedures and regulatory requirements. Maintain relations with outside contacts
• Act as public relations representative to raise awareness of hotel and brand in local community
• Drive team member involvement in community organisations, activities and businesses
• Develop and carry out action plans to be environmentally conscious by taking steps to reduce the hotel’s carbon footprint

What We Need From You

• Bachelor’s Degree in Hospitality Management, Business Administration or related field.
• Minimum of 8 years’ experience in a senior management position in a hotel.
• Working experience in an international lifestyle hotel brand will be an advanrage
• Strong leadership and team management skills with a proven track record of managing a hotel.
• Excellent knowledge of lifestyle hospitality trends, standards and practices.
• Must be able to handle difficult situations with tact and high diplomacy
• Strong proficiency in budgeting and forecasting.

What we offer

We’ll reward all your hard work with a great salary and benefits – great room discount and superb training.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

The Sales Manager is responsible for all local sales activities, accounts and meetings in line with the annual sales plan. He/she works in a smart and savvy way to achieve hotel budgets. He/she is creative in his/her approach and work towards a successful hotel sales strategy.

At Holiday Inn Express® we want our guests to relax and be themselves which means we need you to:

· Be you by being natural, professional and personable in the way you are with people

· Get ready by taking notice and using your knowledge so that you are prepared for anything

· Show you care by being thoughtful in the way you welcome and connect with guests

· Take action by showing initiative, taking ownership and going the extra mile

Duties and Responsibilities

Financial Returns:

· Monitors competitors’ activities and assists in collection of marketing intelligence to share with the team.

· Aware of sales strategy and goals when selling to negotiate optimum rate for the benefit of the business.

· Sells all facets of the hotel with a view to optimizing opportunities for revenue growth.

· Monitors existing business and inputs into sales strategy meetings to maximize opportunities.

· Grows existing business and pursues all future business opportunities.

· Initiates and prepares tender for business.

· Assesses sales data.

· Works with leadership team in the preparation and management of the Sales & Marketing budget.

· Assists in the preparation of the annual departmental operating budget.

· Monitors budget and controls expenses in sales.

People:

· Works collaboratively with all team members from all departments.

· Manages key accounts.

· Travels when required to promote the hotel and develop potential business.

· Maintains regular contact with cluster sales and marketing team members to keep abreast with any IHG initiatives.

· Encourages high service standards in the hotel through training and leading by example.

· Ensures all colleagues are aligned with the Make Every Connection Count brand service behavior.

· Interfaces with operations on a timely basis in regards to future and existing needs for customers.

Guest Experience:

· Follows Holiday Inn Express behaviors when working with internal and external customers.

· Services existing business through management of account base.

· Maintains an accurate and up to date database of clients and contacts.

· Responds to guest’s feedback in a timely and takes corrective action to resolve the concerns and partners other departments to ensure similar concerns do not happen again.

· Supports loyalty contribution through a proactive approach toward enrolment and ensures accuracy and transparency crediting IHG Business Rewards points.

· Develops and maintains contact with business generators, meeting and convention planners, visitors/convention bureau, travel agents, tour operators, airlines, corporate accounts, government departments and other producers closely aligned to hotel business.

· Builds profile within local market place through attendance at appropriate events.

· Entertains clients with a view to maximizing business opportunities.

· Supports and joins (where appropriate) sales and marketing team members in familiarization tours, site inspections and sales visits.

· Assists with the preparation of new products and services.

· Assists in the evaluation of sales and marketing activities.

· Analyses sales mix and likely impact on hotel goals.

· Maintains a neat and organized filing system (manual and electronic).

Responsible Business:

• Ensures a safe and secure environment for guests, team members and hotel assets in compliance with hotel’s or owner’s policies and procedures and regulatory requirements.
• Develops and carries out action plans to be environmentally conscious by taking steps to reduce the hotel’s carbon footprint.
• Acting responsibly when working with hotel budget and expenses, seeking prior approval where required.

Perform other duties as assigned by Director of Sales or as required.

Responsibilities

• Manage day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

Responsibilities

• Manage day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

• Maintain constant communication with managers, staff, and vendors to ensure proper operations of the company
• Develop, implement, and maintain quality assurance protocols
• Establish operational plans for the business function.
• Facilitate innovation and lead managers to manage change.
• Help with the innovation process within the organization.
• Lead managers to develop organizational and governance strategies.
• Manage compliance with food and beverage hygiene policies and procedures.
• Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity
• Ensure that operational activities remain on time and within budget
• Track staffing requirements, hiring new employees as needed
• Oversee accounts payable and accounts receivable departments
• Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution
• Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
• Partner with cross-functional teams to improve proprietary tools and systems
• Work closely with legal and safety departments to ensure that activities remain compliant
• Oversee materials and inventory
• Conduct budget reviews and report cost plans to upper managemen

RESPONSIBILITIES:

• To manage & oversee smooth day-to-day branch operations
• To lead & motivate retail & sales staff
• To mentor, advice and provide resolutions to any staff issues when necessary
• Responsible for branch’s performance and sales target achievement
• Develop innovative and effective sales strategies & plans
• Perform sales forecasting activities and set performance goal
• Provide continuous service / product education and reinforce service / products’ benefits to customers.
• Provide constructive feedback with regards to improvement of the Company
• Any other Ad-hoc duties assigned

REQUIREMENTS:

• At least 2 years of experience in a Managerial / Supervisory level
• Preferably in the Beauty & Wellness industry
• Possess excellent management & leadership qualities
• A self-driven and highly motivated person with excellent sales skills
• Good communication & interpersonal skills, with a confident disposure
• Must be able to work on retail hours
• 5days work week

Responsibilities

• Manage day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

Job Title Manager (Development)

Location Institute of Policy Studies, NUS Bukit Timah Campus

Reports to Associate Director (Development)

Purpose

The IPS Manager (Development) will help manage the Development team, whose primary responsibility is to build strong bonds and networks with existing and prospective donors with a view to raising funds for the Institute and its projects. This position will contribute to identifying opportunities, developing and executing campaigns, and managing the day-to-day functions of the team.

Key criteria for success

After 12 months in the position, you will have worked together with the IPS Associate Director (Development) and team to meet the following targets:

▪ Meet team fundraising targets for the IPS Corporate Associates programme and annual projects such as the Singapore Perspectives Conference.

▪ Meet team fundraising targets for ad-hoc initiatives such as the SG60 Conference and the new $15 million named fund.

▪ Actively develop relationships with existing donors through in-person meetings.

▪ Build pipeline of donors (new and existing) for major and principal level gifts.

▪ Learn from and build close relations with the Donor Engagement team to synthesise efforts and support cross departmental collaboration.

Key Responsibilities

▪ Work closely with Associate Director (Development) to strategically elevate donor engagement and boost financial support.

▪ Proactively identify and cultivate relationships with potential donors, ensuring a continuous flow of new opportunities for giving.

▪ Drive fundraising success by leading select initiatives, securing major gifts and nurturing relationships with high value donors.

▪ Conduct in-depth donor research and develop a robust fundraising pipeline, positioning IPS for long-term growth and success.

▪ Lead a thorough evaluation of existing donors and prospects, developing strategies to expand the IPS donor base and enhance visibility, impact and resources.

▪ Oversee and ensure timely and meaningful donor stewardship, including crafting personalised thank you notes, stewardship reports and recognition opportunities.

▪ Managing comprehensive donor communications, including tailored stewardship repots, to ensure that donors are informed and appreciated, especially those contributing endowed funds or specific purpose gifts.

▪ Plan and execute memorable donor events such as recognition receptions, luncheons, dinners and dedication ceremonies, coordinating logistics like invitations, speakers, catering, and guest lists to create exceptional donor experiences.

▪ Maintain and update donor and prospect records, ensuring accurate tracking in the database for efficient and effective donor engagement.

Experience and knowledge

Essential

▪ At least a Bachelor’s degree in a relevant discipline.

▪ Fundraising experience in a non-profit organisation or education institute.

▪ Proven track record of raising major and principal level gifts from a variety of income sources.

▪ Demonstrable experience in project management, managing a range of concurrent priorities and agendas.

▪ Experience working in a collaborative team.

Desirable

▪ Knowledge of best practices and trends in fundraising and the ability to develop and implement strategies for growth.

Skills and abilities

▪ Exceptional research skills required to thoroughly identify, assess, and engage potential prospects and donors.

▪ Strong administrative and logistical skills.

▪ Meticulous attention to detail, good customer service, interpersonal and communications skills.

▪ Exceptional interpersonal skills with strong written and verbal communication ability.

▪ Excellent command of English and capacity to write clearly.

▪ Good knowledge of MS office applications (Word, Excel and PowerPoint).

Personal Attributes

▪ Deep appreciation and understanding of the value of fostering donor engagement in a similar context.

▪ A passion for building and sustaining relationships and contacts.

▪ A commitment to the mission and vision of IPS.

▪ Tact and discretion.

▪ Personal and professional gravitas, combined with authenticity and humility.

▪ A curious mind with a problem-solving approach.

▪ Flexibility to work some out of office hours.

Responsibilities

• Manage day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

Responsibilities

• Manage day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

DUTIES & RESPONSIBILITIES:

1. Formulates and proposes to the higher-level echelon marketing and communication strategies, both offline and online, in line with the company’s overall corporate strategy
2. Delivers content consistent with approved marketing strategies at a fashion that is accurate, professional, and timely
3. Conducts an analysis of the effectiveness of marketing campaigns
4. Interviews, hires, and trains marketing staff members
5. Establishes marketing goals based on past performance and market forecasts
6. Oversees current offerings and comes up with initiatives for new products or services
7. Researches and analyses market trends, demographics, pricing schedules, competitor products, and other relevant information to form marketing strategies
8. Works with the marketing staff to develop detailed marketing plans for all media channels and sales teams
9. Oversees the creative development of promotional materials, website content, advertisements, and other marketing-related projects
10. Communicates with various media buyers, advertising agencies, printers, and other services to help marketing projects come to fruition
11. Provides in-depth information to interested clients, and acts as a representative for the marketing department in important buyer meetings
12. Works within the department budget to develop cost-effective marketing plans for each product or service
13. Tracks all marketing and sales data and creates detailed written reports and verbal presentations to bring to senior executives
14. Adjusts marketing campaigns and strategies as needed in response to collected data and other feedback
15. Builds relationships with external content providers such as publishers to pursue publicity and promotional activities
16. Plays an active role in improving the development of customer database
17. Assesses marketing-related material quotations and invoices and recommends to higher management the optimum pricing and quality
18. Establishes and maintains the ideal working relationships with partner organisations, affiliates, government agencies, the press, reporters, media channels, and other public relations (PR) audiences
19. Assists the General Manager and the higher-echelon managers with projects and/or other assignments as directed

QUALIFICATIONS:

• Bachelor's Degree in Marketing, Business, or related field
• Expert on media channels, client relationships
• Excellent creativity, adaptability, research, analysis, writing, public speaking, interpersonal communication
• Excellent leadership, people management, and detail-orientated
• Well-versed in marketing budgeting and organisation
• Copywriting skills
• Computer-literate - Microsoft Office, Mac, and Windows OS
• Multi-tasking skills

1. Manage the operations of the centre.

2. Responsible for hitting sales target.

3. Provide excellent customer care and service standards.

4. Plan sales and service strategy across new treatments and products.

5. Conduct regular training to improve service standards and upkeep corporate image.

6. Mantain customer service standard.