JOB SUMMARY
Plans, implements, coordinates and manages all engineering operations, maintenance, communications, energy management, and manpower development programs for a facility, campus or portfolio of buildings.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Manages technical staff, including hiring, training, personnel development.
Manages operations and maintenance for assigned facilities and assists in development of operating and capital budgets.
Assists in operations and maintenance issues, troubleshooting and problem solving as required including all documentation required to fulfill the task.
Recommends/implements improvements for preventive maintenance programs on an on-going basis and develop/maintain effective building-specific maintenance and safety procedure manuals. Ensure that the maintenance and operations related to engineering is in line with the client requirements.
Coordinates maintenance efforts with outside contractors, tenant personnel and technicians. Oversee all building systems including fire/life safety, plumbing, HVAC and electrical issues and must remain current with latest HVAC technology trends.
Maintains on-going communication with tenants, clients, owners, facility management team and vendors.
May assist in solicitation and acquisition of new management contracts and coordinate development of and/or maintain as-built drawings.
Responds to incidents and emergency situations, remotely for all countries and physically in Singapore if needed, (fire, evacuation, equipment failure etc.) and responds to customer concerns. Provide regular updates to all stage holders based on the approved channel by the client.
Implements and administers inventory control programs/purchase parts and supplies.
Develops specifications and assists in solicitation and administration of maintenance/repair service contracts.
Ensures compliance with applicable codes, requisitions, government agencies and company directives as relates to building operations.
Management of the building power down for all locations including coordinating with the local FMs and the local vendors.
Other duties as assigned by the client, the manager or the account management team.
SUPERVISORY RESPONSIBILITIES
Provides formal supervision to individual employees within single functional or operational area. Approves subordinate's recommendations for staff recruitment, selection, promotion, advancement, corrective action and termination. Effectively recommends same for direct reports to next level management for review and approval. Plans and monitors appropriate staffing levels and utilization of labor, including overtime. Prepares and delivers performance appraisal for staff which aligns to the account and company goals. Mentors and coaches team members to further develop competencies. Leads by example and models behaviors that are consistent with the company's values.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representation of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and EXPERIENCE
Bachelor's degree (BA/BS) from four-year college or university and a minimum of eight years experience and/or training. Or equivalent combination of education and experience. Knowledge and understanding of all applicable practices and techniques, laws, project controls and environmental regulations to include safety regulations. Degree in Electrical Engineering or Mechanical Engineering is preferred, Singapore LEW license holder is a plus.
CERTIFICATES and/or LICENSES
Universal CFC certification. Certification / license in two or more of the following is desired, and certain certifications may be required by local / state jurisdiction: electrical, mechanical, HVAC and refrigeration systems, boiler, plumbing. Facilities Management certification is desired.
COMMUNICATION SKILLS
Ability to comprehend, analyze, and interpret the most complex business documents. Ability to respond effectively to the most sensitive issues. Ability to write reports, manuals, speeches and articles using distinctive style. Ability to make effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups. Ability to motivate and negotiate effectively with key employees, top management, and client groups to take desired action.
FINANCIAL KNOWLEDGE
Requires in-depth knowledge of financial terms and principles. Ability to calculate complex figures. Ability to forecast and prepare budgets. Conducts financial/business analysis including the preparation of reports.
REASONING ABILITY
Ability to solve advanced problems and deal with a variety of options in complex situations. Requires expert level analytical and quantitative skills with proven experience in developing strategic solutions for a growing matrix-based multi-industry sales environment. Draws upon the analysis of others and makes recommendations that have a direct impact on the company.
OTHER SKILLS and/or ABILITIES
Intermediate skills with Microsoft Office Suite, Outlook, and intranet/internet. Ability to use work order system, SharePoint, and CMMS.
Working knowledge and understanding of architectural, electrical and mechanical systems. Understanding of leases, contracts and related documents.
OTHER SCOPE OF RESPONSIBILITY
Decisions made with in-depth understanding and interpretation of procedures, company policies and business practices to achieve general results. Responsible for setting and achieving target deadlines for the team and activities. Errors in judgment may cause long-term impact to self, co-workers, supervisor, department and/or line of business, hence it is very important to have the ability to have an analytical and strategic thinking mindset and composure under pressure to make the right judgment under pressure.
SAFETY
Responsible for personal safety and the safety of those who are affected by your work. This includes but is not limited to:
1. Complete all required and assigned HSE training at a satisfactory level,
2. Follow all activity policies and procedures, including all HSE-related requirements at all times,
3. Participate in all HSE-related programs & activities as required, including incident investigations, interviews, auditing and assessment, etc.
4. Report any conditions which you foresee could result in an accident or injury and / or stop work if required.
As a Manager:
1. While adhering to all HSE requirements established for CBRE employees, supervisors and managers are additionally required to:
a. Provide sufficient distraction-free time for employees to complete all required HSE training & support the HSE training program implicitly,
b. Investigate and resolve (if possible) all reported unsafe conditions / acts and communicate results back to the affected stakeholders,
c. Support “stop work” authority when it is exercised in good faith,
d. Communicate any / all potential workplace hazards and workplace procedures.
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