Responsibilities:

• Deliver engaging and effective lessons for O-Level Physics and Chemistry students.
• Teach A-Level Chemistry with a focus on helping students achieve excellent grades.
• Develop and customize lesson plans to cater to individual student needs.
• Conduct regular assessments to track student progress and provide feedback.
• Maintain a positive and professional learning environment.

Requirements:

• Bachelor of Science in Chemistry, Chemical Engineering, Physics, or Mechanical Engineering.
• Academic background from reputable institutions such as ACS, SJI, RI, or equivalent.
• Strong academic foundation in relevant subjects.
• Excellent communication and presentation skills.
• Passion for teaching and mentoring students.
• Ability to engage and inspire students to achieve academic excellence.

EA Personnel Name: Jackie Ng
EA Personnel No: R22109024
EA License No: 95C5411

Primestaff Management Services Pte Ltd

1, Our company produces and sells dishwashing water, hand sanitizer, degreaser, disinfectant, laundry detergent, and other cleaning solutions. 2. The main customers are restaurants, hawker centers, coffee shops, cleaning companies, etc. 3. The main responsibilities of the sales supervisor are to divide channels, expand business, and maintain good customer relationship.

- Prepare teaching syllabus and lecture material.

- Conducting private and group class in a engaging manner.

- Design worksheets for students as homework.

- Meticulous in reviewing and marking the students' work.

- Provide in-time feedback on students’ progress and keep close touch with teaching coordinators

- Carry out regular assessment and homework, as well as grading policies and feedback

- Ensure students are making good progress

We are hiring subject tutors in the following subjects:-

1) Business Management

2) Economics

3) Geography

4) Global Politics

5) History

6) Psychology,

7) Environmental Systems and Societies

8) Biology

9) Chemistry

10) Physics

11) Design Technology

12) Computer Science

13) Sports Exercise and Health Science

14) Mathematics

Requirements:-

- 3+ years of IB teaching experience as a subject tutor, teacher and/or mentor

- Bachelor’s degree required; Doctoral degree preferred

- Excellent subject knowledge and deep content knowledge

- A nuanced understanding of how grades, test scores, and the student’s broader academic and extracurricular portfolio relate to the admissions process

- Capacity for independent learning and growth and the ability to work efficiently in a fastpaced environment

- Attention to detail, with strong organizational skills

- Tech-savvy, with expertise in using web-based tools to advise students

- Available to work evenings and weekends, as needed

⭐*AMC SECURITY*⭐

Recruiting Licensed Security Officers for ATM Machine Repairs

Job Requirements:

- Valid security license

- Willingness to travel to various locations (dependent on machine breakdown)

Job Benefits:

- One free notification

- Gross salary: $2870

- Afternoon shift: 11:30 AM - 10:30 PM (11-hour shifts)

Interested Candidates:

Contact

Hock Seng (8725 3269) or

ALI (8855 4693) for more information.

• acuuming, sweeping, and mopping floors of various types.
• Dusting ceilings, light fittings, countertops, and loose furniture.
• Scrubbing and sanitizing toilets, sinks, and kitchen fixtures.
• Emptying trash cans.
• Washing and drying windows.
• Liaising with the line manager to ensure that you have sufficient cleaning products at all times.
• Reporting any breakages that occur during the cleaning process.
• Informing the line manager of repairs that need to be done.

Cleaner Requirements:

• High school diploma or equivalent is advantageous.
• Proven experience in a similar role.
• Able to use a variety of cleaning products and equipment.
• Able to stand for extended periods of time.
• Excellent organizational skills.
• Able to complete tasks on time with minimal supervision.
• Available to work mornings and evenings, plus weekends, as needed.

KEY DUTIES AND RESPONSIBILITES:

1. Lead and support QC team for daily QC activities by ensuring timely analysis, documentation, and review of RM/PM/FP/IPC/Stability and Process validation samples as per predefined standards.

1. Write and / or review controlled documentation related to laboratory operations or testing such as SOP's, analytical protocols, analysis reports, forms and validation documents.
2. Ensure compliance with FDA/USP/EP/ICH/ChP regulations and internal controlled procedures in the QC Laboratory.
3. Ensure readiness of QC Laboratory in internal / external audits.
4. Maintain data integrity in Quality Control activities and ensure appropriate traceability.

6. Initiate change control documents.

1. Lead and participate in stability program, method validations, technical transfer, method transfer and validation / qualification activities at the site.
2. Participate in New Product Introduction activities.

9. Lead and participate in laboratory investigations. Document laboratory investigation activities or review and approve laboratory investigation reports.

1. Participate in site corrective action / preventive action (CAPA) program. Ensure timely completion of all commitments made under QMS.
2. Lead and participate in key performance indicators for improving laboratory efficiency, monitoring equipment performance.
3. Lead QC Department training program by imparting training to new staff and comply with Analyst Qualification procedure.
4. Escalate the quality events, trends as appropriate to QC Head.
5. Remain abreast of current regulatory, pharmacopeia and cGMP trends.
6. Serve as subject matter expert on laboratory instrumentation and compliance issues.
7. Lead the QC team, evaluate competencies, assign responsibilities, monitor performance, counsel and provide guidance. Plan & monitor the training and development requirements, motivate staff appropriately to build a committed, motivated & competent team.
8. Participate in personnel decisions (interviewing, hiring, performance appraisals, promotions, termination, staff development, improvement plans) regarding subordinate staff.
9. Maintains a safe laboratory environment by implementing recommendations made by EHS.
10. Initiate CAPEX for equipment purchases.

20. Support in budget preparation for QC Laboratory.

21. Any other activities as and when assigned by the Superior.

JOB REQUIREMENTS:

· EDUCATION: Degree in science or related discipline (e.g. Chemistry, Chemical Engineering).

· EXPERIENCE: Minimum 8 years of quality control experience in pharmaceutical manufacturing industry and minimum 2 years of supervisory experience in managing team.

KNOWLEDGE & SKILLS:

• Possess working knowledge of GMP in the pharmaceutical industry.
• Excellent interpersonal and analytical skills, good verbal, and written communication skills.
• Working knowledge of qualification, calibration, and operation of laboratory equipment such as HPLC, GC, FTIR and Dissolution equipment.
• Working knowledge of method development, validation, verification of analytical method.
• Familiarity of 21 CFR Part 11 requirements.

8.30am to 6.00pm

Up to $7500 (Manager)

Up to $6500 (Assistant Manager)

west

Treasury

• To perform a broad range of treasury functions which includes cash management; bank loan management including rollovers, drawdown and compliance.
• To manage intercompany loans.
• To maintain & update all relevant banking records which include maintaining bank account Master Database, updating of consolidated report of banking facilities / charges and utilization.
• In charge of opening and maintenance of bank accounts, internet banking and application of bank facilities.
• To support business stakeholders in FX and trade financing matters.
• To identify business and market opportunities and work closely with banks for new funding scheme and evaluate current scheme for improvement.
• To coordinate with internal stakeholders on Tax compliance requests such as FATCA.
• To prepare weekly cash flow consolidation, consisting of short- and medium-term requirements.

Corporate

• To assist in the preparation of directors' and shareholders' resolutions.
• To assist in ensuring filing compliance in accordance with relevant regulatory and statutory requirements.

Accounting and Audit

• To support audit related matters including preparation of bank and directors’ confirmations.
• To assist in the preparation of monthly management accounts and annual financial statements in accordance with applicable financial reporting standards and group guidelines.
• To assist in the review of payments and receipts.

Others

• Establish, develop, and maintain relationship with key internal and external stakeholders by providing high level support and engagement and maintain consistent strong operational relationships.
• Ad-hoc duties as assigned.

How to Apply: Please send your resume to:

EMPOWERING PEOPLE TO MAKE A DIFFERENCE

At Howden, we employ talented individuals and empower them to make a real difference to the company, whilst building successful and fulfilling careers.

The entrepreneurial atmosphere is one of the biggest reason people love to work for us. We are a leading independent, global insurance brokers but have a noticeably flat hierarchy. It doesn’t matter how junior or senior, anyone with a good idea will be heard. This means our employees can shape their own career paths and determine their own success.

This atmosphere attracts the brightest talent in the market. If that includes you, get in touch.

Job role: Assistant Manager to Manager (Insurance Broking)

Department: Major Corporate, Howden Singapore

A LEADING GLOBAL INDEPENDENT BROKER

Howden is a specialist commercial insurance broker. Its regional footprint covers Singapore (regional headquarters), Malaysia, Hong Kong, Indonesia, Thailand, and Philippines. It is part of the London-headquartered Howden Broking Group, a leading independent, global broker with offices in over 30 countries worldwide.

YOUR RESPONSIBILITIES:

· Manage and develop a portfolio of client accounts

· Build and maintain strong relationships with clients, understanding their insurance needs and providing tailored solutions

· Preparation and presentation of insurance proposals, quotations and renewals

· Handle client inquiries and resolve issues

· Collaborate with underwriters and other internal teams to deliver best solutions for clients

· Conduct regular reviews of client accounts to ensure optimal overage and identify opportunities for cross-selling and up-selling

· Stay updated on industry trends, regulatory changes, and market conditions to provide informed advice to clients

· Foster a cohesive and collaborative team culture within the division as well as across the company

JOB SCOPE

· Demonstrate knowledge and expertise in Corporate Insurance, specifically in Property and Casualty; additional experience in Marine and Construction insurance will be advantageous.

· Analyse client needs and risk exposures specific to these industries and recommend appropriate insurance products and services

· Ensure compliance with industry regulations and standards in all dealings with clients and insurers.

OUR REQUIREMENTS:

· Enjoys working with people and building relationships with people

· Meticulous and mindful of deadlines

· Detail-oriented with strong organizational and problem-solving skills

· Ability to work independently and as part of a team

· Experience in Corporate insurance with a minimum of 5 years in an insurance or broking firm or similar capacity

· Experienced in MNC accounts and/or handling tenders will be an advantage.

· A diploma / degree holder in any discipline and/or professional insurance qualifications, i.e. ACII, DGI or BCP, PGI, ComGI Certifications

· Applicants keen on a career change, and have applicable experience from related industries, may apply.

· Good understanding and knowledge of local statutory insurance requirements

YOUR BENEFITS AND SALARY:

· Commensurate with qualification and experience

· Working in a collaborative environment with excellent learning opportunities

BEAUTICIAN ( FULL TIME )

PROVIDE FACE AND BODY MASSAGE SERVICE

CAN WORK AS A TEAM TO PROVIDE PROFESSIONAL TECHNICAL SERVICES TO CUSTOMERS AT DIFFERENT LEVELS

BASIC + COMMISSION

CAN SERVE MALE OR FEMALE CUSTOMERS

TO CONTINUOUSLY IMPROVE YOUR SKILLS

OBEY THE LEADERSHIP

ANYONE WITH RELEVANT EXPERIENCE CAN SEND EMAIL TO

[email protected]

JOB DESCRIPTION

· Experience in managing retail outlets/convenience store

· Organize all store operations

· Able to liaise with suppliers/manage internal and external stakeholders

· Handle e-commerce duties

· Keeping records of customer feedback

· Promote in-store promotional events or displays

· Familiar with market trends to determine the need for improvement

· Display strong interpersonal skills for enhancement of customer relationships and customer satisfaction

· Possess strong leadership qualities

· Customer service oriented with a passion in retail

· Able to work on weekends and public holidays

· Able to work at night shift and split shift

· Manage development and implementation of business strategy approved by CEO

· Monitoring and reporting of company performance (monthly performance analysis report and financial reports against targets)

· Legal representation of company and maintain regular contact with overseas government including timely reports (tax department and other agencies as required)

· Establish and maintain an effective local and overseas marketing and sales strategy (Direct sales, B2B contracts)

· Represent company in corporate meetings (Both in Singapore, ASEAN countries and in China).

· Acquire new partnerships in the ASEAN and China market.

· Creating, optimizing, and monitoring corporate travel policies.

· Analyzing and preparing reports on travel tours.

· Ensuring operations run smoothly

Job Requirements

· Degree in hospitality and tourism related field

· Personal network of travel partners in ASEAN and China is a must

MANAGER

Basic Salary: $4500 – $5000

Roles & Responsibilities

Job Description

Ensure all operations are carried on in an appropriate, cost-effective way

Improve operational management systems, processes and best practices

Help the organization’s processes remain legally compliant

Formulate strategic and operational objectives

Examine financial data and use them to improve profitability

Manage budgets and forecasts

Recruit, train and supervise staff

Find ways to increase quality of customer service

Collaborate with the management team to improve service efficiency

Job Requirements

Knowledge of organizational effectiveness and operations management

Familiarity with business and financial principles

Ability to work under pressure and meet deadlines

Excellent communication and team management abilities.

Responsibilities

• Ensure the smooth day-to-day running of the mobile shop.
• Open and close the store on time and maintain cleanliness and orderliness.
• Monitor cash flow, and sales transactions, and ensure accurate billing and receipts
• Supervise and motivate sales staff to meet sales targets.
• Recruit, train, and develop staff in customer service, product knowledge, and sales techniques.
• Assign tasks and create schedules to ensure efficient operations.
• Oversee customer interactions to ensure satisfaction and resolve complaints promptly.
• Train the team to explain features of mobile phones, accessories, and plans.
• Promote new products, offers, and services to increase sales.
• Track stock levels for mobile phones, accessories, and SIM cards.
• Manage orders, ensure timely restocking, and reduce excess inventory.
• Maintain accurate inventory records and minimize loss or theft.
• Build and maintain relationships with distributors and suppliers.
• Negotiate prices and deals for phones, accessories, and services.
• Ensure timely delivery of stock to avoid shortages.
• Ensure compliance with company policies and legal regulations (e.g., warranty policies, and returns).
• Maintain records of transactions, sales reports, and staff performance.
• Submit regular performance and inventory reports to senior management.
• Plan and execute in-store promotions, discounts, and events to attract customers.
• Collaborate with marketing teams for digital campaigns and local advertisements.
• Monitor the effectiveness of promotions and adapt strategies as needed.
• Stay updated on the latest mobile technologies, plans, and accessories.
• Train the team to troubleshoot and offer basic technical support to customers.
• Coordinate with service providers for post-sale issues or warranty claims.

Administrative managers oversee all support and clerical work within a company. They need to supervise day-to-day support activities, coordinate clerical tasks, and lead teams of administrative officers. They need to work with management and support staff to assess and improve administrative processes and enhance efficiency.

Key Responsibilities

• Manages a team of administrative officers, training and developing them to enhance performance
• Oversees daily support activities
• Ensures completion of all administrative tasks
• Identifies key areas of improvement, plans administrative processes, establishes guidelines, and implements protocols
• Coordinates with executive management and other managers to ensure alignment with the company’s mission, vision, core values, and objectives
• Tracks team performance and ensures quality of work is within acceptable levels

Requirements

• Minimum of 5 years experience in administrative management
• Excellent communication skills, both verbal and written
• Strong leadership skills
• Able to effectively interact with different types of people
• Excellent planning, organizational, and project management skills
• Bachelor’s degree required

• MUST BE HAVE CAT1/3 shop experience
• 
  
• Able to record treatments furnished to customers.
• Able to supervise and manage the team.
• Oversee the company operation and staffs duties
• Report to the director the company's operations and updates.
• Able to do overtime and might need to do long hours
• Able to commit on 6 days per week
• Experience Massage therapist and comfortable in massage workplace settings
• Experience in Branch Manager role 2 years and above
• 工作经验：有2年或以上工作经验，
• 良好的个人卫生习卫生习惯
• 鉴于按摩需要一定的体力

JOB DESCRIPTION:

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

JOB REQUIREMENTS:

• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

Job scope

• Direct the implementation of accounting systems, procedures and internal controls in HSG to accurately record and summarize financial transactions
• Ensure timely reporting of financial reports and return to regulatory
• Key Lead on funding papers and funding requirements for whole of HSG divisions
• Work with internal stakeholders and management on budgeting, forecasting, and cashflow requirements
• Present financial reports and forecasts to stakeholders
• Provide financial forecasting, budgets, investment monitoring and cash optimization in aligning with guidelines
• Establish frameworks, processes, templates and approving authorities for key finance and procurement functions
• Oversee procurement team when needed and provide directions and guidance to ensure compliance with procurement policies and governance

Job requirements

• Tertiary qualification in Accountancy and/or is a Chartered Accountant/Certified Public Accountant.
• At least 8 years of experience in managing key finance functions and preparation of full set of accounts of statutory boards or IPCs as well as managing the external/ internal audit process.
• Committed with good working attitude and resilience to produce the desired results.
• Effective stakeholder management, communication and interpersonal skills.
• Has a growth mindset in seeking continual improvements and keeping up with digital transformation that leads to significantly better and cost-effective outcomes.
• Good team player and meticulous with numbers.
• Independent and self-driven with the ability to multi-task in a dynamic and fast-paced environment and perform under pressure.
• Possess knowledge in Code of Governance for Charities with Institutions of a Public Character (IPCs) is an advantage.
• Effective writing and presentation skills with a good command of English preferred.

Job Description:

• Responsible for overseeing the daily plant engineering activities including supervising equipment preventive maintenance.
• Monitoring the daily activities of the engineering staff and providing training accordingly.
• Oversee the maintenance budget and make sure resources are allocated effectively.
• Developing and implementing preventive maintenance programs to minimize downtime and maximize efficiency.
• Monitoring inventory levels of spare parts and equipment, ensuring availability for maintenance and repairs.
• Collaborating with other departments to prioritize maintenance tasks and minimize disruptions to operations.

Job Requirements:

• Good interpersonal and communication skills
• With supervisory experience in related roles
• Strong in mechanical engineering knowledge and hands on skill
• Strong analytical and problem-solving skills

AngelineMah

Reg No: R2096146

One Vogue Pte Ltd

EA License: 19C9629

Position Summary:

We are seeking a highly qualified candidate with proven experience in the finance, healthcare, and public sectors. Your expertise in presales, client delivery, and achieving successful outcomes will be critical to our team's success. Ideally you will have 15+ years of experience in Presales, consulting, and Business Development.

You will excel in conducting presales assessments of key client processes, effectively documenting “as-is” and “to-be” workflows. Your ability to design and present integrated automation solutions to potential and existing clients will set you apart. Additionally, you will play a vital role in identifying process gaps and addressing missing scenarios during the presales phase. Strong forecasting skills will further enhance your capabilities in this position.

Once our proposals are accepted, you will take charge of their implementation. This includes meticulous effort and resource planning, proactive management of risks and issues, accurate project progress reporting, and effective escalation management. Your skill in tracking project actuals against the budget, analyzing variances, and providing necessary mitigations will be crucial to the success of our projects and programs. Building and maintaining strong relationships with clients’ post-implementation will be essential for expanding our local business.

Regular engagement will ensure that Cognizant remains a relevant and valued partner within the client landscape, with your performance measured by key performance indicators (KPIs). Join us in making a meaningful impact!

Key tasks and responsibilities

• Identify new opportunities to automate processes and integrate systems.
• Identify gaps and improvements to current internal processes and documentation and delivered a transformation action plan and continuous improvement strategy.
• Defining project objectives, project scope, roles & responsibilities.
• Defining resource requirements and managing resource availability & allocation – both internal and third party.
• Outlining a budget based on requirements and tracking costs to deliver project on budget.
• Preparing a detailed project plan to schedule key project milestones, workstreams & activities.
• Ability to ensure the correct mix of project resources are available to maximise the chances of project success.
• Managing delivery of the project according to “the plan” and highlight and manage potential deviations.
• Tracking project and providing regular reports on project status to project team and key stakeholders.
• Managing and adjusting for any changes in project scope, schedule and / or budget.
• Identifying and mitigating potential risks.
• Managing the relationship and communication with the client and all stakeholders, ensuring the project is delivered to their satisfaction.
• Establishing meaningful long term client relationships, providing updates to clients in the field of automation.
• Keep up to date on emerging technologies and ensuring that the value propositions are clearly communicated to prospective and existing clients.
• Ensuring CTS team members comply with client policies re data security, privacy, onsite working policies.
• Use of internal CTS system to ensure correct resource assignment and project allocation.
• Review and provide input to billing.

Mandatory Skills:

• Experience as a program/project manager in the enterprise automation space preferred (RPA, Low code / No code)
• Ability to identify new opportunities to automate processes and integrate systems as well as suggesting improvements to exist processes.
• Able to accurate monitor, track, and report on project (s) progress
• Possess business & commercial acumen and excellent stakeholder management skills.
• Analytical skills correctly identify risks and solve any problems which may arise throughout the project.
• Project budgeting skills.
• Advanced time management skills and the ability to juggle multiple tasks at once.
• A good communicator with effective stakeholder management & conflict resolution skills.
• Strong project management skills with strong diligence.
• Knowledge of Project Management Methodologies (agile, waterfall, V- Model., Waterfall)
• Excellent team management
• Able to gain stakeholder trust and ability to influence decisions.
• Contribute to the full sales cycle from prospecting to closure.
• Delivering presentations and demonstrations to prospective and current clients
• Consult with those developing services to gain an in-depth knowledge that you can relate to customers – and to let them in on user behaviour and/or any potential changes clients would like.
• Helping the sales team to reach targets.
• Conducting research into the industry – including competitor research
• Encouraging clients to buy extras, upgrades by demonstrating the advantages of doing so.
• Provide insights into market trends and customer feedback to guide continuous improvement of our intelligent automation offerings.
• Develop strong, long-term customer relationships.
• Provide feedback to sales and services teams on potential opportunities and upskilling requirements to meet future potential demand.
• Be a good negotiator, with experience of an initiative-taking scope and expectation management.
• Strong critical thinking skills
• Strong critical thinking
• Exposure to MS Power Platform (Power Automate or Power BI or Power Apps)
• Jira, MS Project
• Dev Ops

Mandatory Certifications

• Bachelor of Science. Preferably IT related.
• Prince2 or PSM certification

The Senior Manager of Talent Acquisition is to lead and drive recruitment efforts. In this role, you will manage a team, partner with stakeholders, and develop strategies to attract and secure top talent, supporting the organisation’s growth and transformation goals.

What you'll be doing

• Lead and implement talent acquisition strategies locally and overseas to align with business objectives and market trends
• Manage and motivate a team of recruiters, ensuring a seamless recruitment cycle that prioritises candidate experience
• Advise business leaders and stakeholders on recruitment strategies to attract educators, corporate professionals, and support staff for organisational needs
• Build and maintain a robust talent pipeline, manage time-to-fill targets, and attract candidates for specialised programmes like Management Associate initiatives
• Collaborate with government agencies, corporate partners, and institutions to expand outreach and internship opportunities
• Partner with internal teams to strengthen employer branding and develop targeted recruitment campaigns
• Present data-backed analysis to leadership teams to support strategic decision-making
• Oversee the talent acquisition budget, ensuring efficient and effective use of resources

What we're looking for

• Bachelor Degree level in Human Resources
• 8 - 10 years of experience in the HR field with minimum 8 years in Talent Acquisition related roles
• Proficient in recruitment with proven track record and exposure managing and leading a team of recruiters
• Experience in data-driven approach to problem solving and good analytical skills
• Driven and strategic with a strong operational/ implementation background and good business acumen
• Skilled in multi-tasking, capable of excelling in a fast-paced environment

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

**We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

**JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties. Please be aware of scams impersonating JobStudio and our employees. You may call our office directly for verification. We will not be liable for any loss arising from scams.**

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Stephanie Toh

EA Personnel Reg No: R1217674

At DHL, people mean the world to us. That’s why our goal has always been to attract and retain the best talent in the world. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building THE logistics company for the world.

Ready to immerse yourself in the exciting world of DHL?

We are currently looking for passionate professional to join our Regional Customer Services team. Join us and bring your expertise on board!

As a Regional First Choice Manager, your role purpose is to:

• Lead the development and implementation of the First Choice Approach to foster a continuous improvement culture at both regional and country levels.
• Promote the First Choice philosophy and mindset, embedding it into daily operations to establish the company as the preferred choice for customers.
• Drive and support First Choice initiatives aimed at enhancing customer experience, improving business processes, increasing work efficiency and productivity, and adding value to DHL's service offerings.
• Identify insights and coordinate service improvements with senior leadership across various functions and networks.
• Detect key business deficiencies and implement improvement initiatives across different functions at regional and country levels to deliver superior service quality, retain customers, and drive growth.
• Monitor the utilization of various First Choice Tools to achieve First Choice certifications and develop effective improvement plans to enhance service quality.
• Lead, coach, train, and serve as the knowledge expert in the First Choice Approach, developing country leaders, Advisors, and Senior Advisors.
• Represent the APEC region and contribute ideas and insights to the Global First Choice committee, aiding in the development of key performance indicators, identifying technology support requirements, enhancing products and solutions, and improving the effectiveness of the First Choice management tool.

Key tasks include:

• Collaborate with global and regional business functions to implement a customer-centric strategy and governance framework aimed at building customer loyalty while balancing service quality and cost.
• Lead and drive initiatives to enhance customer loyalty by providing top-tier service standards, establishing and maintaining a competitive advantage.
• Ensure the proper establishment of First Choice teams in each country, allocate appropriate resources, and utilize these teams to identify operational shortfalls and drive improvements to enhance customer and employee experience.
• Leverage customer feedback and quality measurements to identify improvement opportunities, challenge leadership teams on the application of First Choice Tools at regional and country levels.
• Provide insights and drive countries to develop and prioritize initiatives, facilitating their execution to achieve optimal business outcomes.
• Evaluate the impact and potential of initiatives, translate successful solutions into country standards, support deployment across the APEC network, and facilitate best practice sharing and collaboration.
• Conduct First Choice Country Reviews to identify strengths, best practices, and areas for performance improvement, driving customer satisfaction and operational effectiveness.
• Serve as the Subject Matter Expert (SME) for the First Choice approach and methodology, enhancing knowledge management and best practice exchange in the APEC region.
• Develop a talent pool and nurture the First Choice Leads/Advisors community to further drive the continuous improvement culture in countries.
• Refine and adjust standard trainings and trainer instructions in collaboration with Global First Choice, and conduct train-the-trainer sessions for country-based Advisors.
• Coach Process Owners, Champions, and Advisors to effectively utilize DMAIC, perform complex data analysis/trending, and derive sustainable solutions.
• Maintain strong communication lines with Global and Country teams, ensuring that suggestions/requirement from the APEC region regarding the First Choice approach, framework, and tools are considered.

Requirements:

• Tertiary qualifications in a business-related area.
• Minimum 8 years of professional, operational and management experience
• Excellent Analytic, numeric, written and oral communication skills
• Computer, MS Office proficiency
• Be a black belt Six-Sigma
• Training / Facilitating skills, self-motivated and resourcesful
• Project Management and Change Management skills

The client that we are partnering with is a prestigious bank that is well known for their personalised wealth management services.

Roles and Responsibilities

• Engage and prospect new offshore clients in regions such as SEA, North Asia & South Asia.
• Understand the financial needs of clients and provide them holistic recommendations & solutions.
• Consistently update clients on the latest market trends and information regarding their insurance & investment portfolio
• Work closely with internal stakeholders (investment specialist, banca specialist etc) to curate personalised solutions for clients.
• Uphold the bank’s customer service standards and comply with all compliance and regulation standards.

Skill and Requirements

• Minimum Diploma required
• Minimum 5 years of wealth management experience
• Strong sales track record
• Strong understanding of cross border regulations
• Strong understanding of financial markets & market trends
• Strong communication & interpersonal skills

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

EA Licence No: 11C5502 | EAP Registration No: R2199597

Purpose:

The owner of the role is responsible for Business Development, Sales & Account Management for the SOTAS product-line in the APAC region. Building financial & commercial offers and closing international deal for the SOTAS C4I Edge vehicle infrastructure Solutions in the region.

Responsibilities:

• Promotes and sells the SOTAS portfolio for potential opportunities to direct export customers or through/with the local Thales unit for the assigned countries. Main accounts:

- Sales & Account Management for Australia, working closely with SIX-Aus

- Business Development of SOTAS in the Asian region with a focus on Singapore, Indonesia, Malaysia, working closely with the local KAMs

- International UOR needs

• As working in the Singapore time zone, with a time difference from the SOTAS OEM (SIX in Netherlands), it is vital to work independently and have/gain in-dept technical and commercial knowledge on the SOTAS.

• Takes in orders (international sales function) through actions, ranging from pre-sales in cooperation with the KAMs and Business Development teams up to the end stages of sales finalization

• Defines the international sales strategy for a project or, more broadly speaking, the sales approach in relation to a specific account in a target region/country, working in conjunction with the SAM/KAM

• Being remotely part of one of the SIX NL multi disciplined export Account teams, who are responsible for the SOTAS product family export from SIX NL. Together with your multi disciplined team members you ensures the team targets like OI, GMOI, Sales, Cash, Customer satisfaction and team development are met.

• Contributes to promote upsell SOTAS roadmap solutions APAC market opportunities

• Able to successfully negotiate the terms of an agreement and close the deal in line with expectations and mandates from the Gates

• Captures information on aspects such as risks & opportunities, marketing and sales, to share in the GBU (including Bid/project teams), develops awareness of customer environment. As Capture Lead manage the bid team and has the ability to anticipate forecast

• Summarizes and monitors export sales forecasts. Ensures that the necessary interactions take place with the countries, in particular through opportunity pipeline Reviews, Sitcom meetings and Business Forums

Requirements:

• Proven Sales track record in a complex Land Defense multi-stakeholder environment

• Brings (or has the ability to gain) technical operational vehicle C4I knowledge, can explain complex technology in an easy manner

• Manages risk taking & fosters entrepreneurship

• Leadership/ Ability to reassess strategy (strategic thinking) and leads as a Captureteam leader the bid process

• Promotes diversity and creates an inclusive environment, understands cultural differences

• Listening, communication & negotiating skills

• Team spirit, performs through cooperation

• Thinking out of the box, creativity

• Builds trust & partnership

• Business Modelling

About Us:
Ground Labs is a leading software solutions provider specialising in Sensitive Data Management. We empower businesses with innovative, scalable, and user-friendly solutions that deliver exceptional value. As we continue to grow, we're looking for a dynamic and experienced Product Owner to join our team and play a pivotal role in shaping our product's future.

About Us:
Ground Labs is a leading software solutions provider specialising in Sensitive Data Management. We empower businesses with innovative, scalable, and user-friendly solutions that deliver exceptional value. As we continue to grow, we're looking for a dynamic and experienced Product Owner to join our team and play a pivotal role in shaping our product's future.

Role Summary:
As the Product Owner, you will act as the bridge between business stakeholders and the development team. You’ll own the product roadmap, prioritise features, and ensure that our solutions meet both customer needs and business goals. This is an exciting opportunity for a strategic thinker who thrives in a fast-paced, collaborative environment.

Key Responsibilities:

Product Vision & Strategy:

• Collaborate with stakeholders to define the product roadmap and align it with company objectives.
• Maintain a deep understanding of market trends, customer needs, and competitive landscape to inform product strategy.

Backlog Management:

• Translate business requirements into clear, actionable user stories and acceptance criteria.
• Prioritise and refine the product backlog, ensuring alignment with business goals and technical feasibility.
• Make trade-off decisions between scope, budget, and time while managing stakeholder expectations.

Collaboration with Development Teams:

• Work closely with the geographically distributed engineering team to deliver high-quality, scalable features.
• Participate in sprint planning, daily stand-ups, and retrospectives to provide clarity and remove roadblocks.
• Ensure delivered features meet acceptance criteria and are released on time.

Stakeholder Communication:

• Act as the primary point of contact for internal teams, including sales, marketing, and customer support.
• Communicate product updates, roadmaps, and release plans to stakeholders.

Customer Focus:

• Engage with customers to gather feedback, understand pain points, and identify opportunities for improvement.
• Prioritise features that enhance customer satisfaction and retention.

Metrics & Performance:

• Define and track key product performance metrics (KPIs) to evaluate success.
• Continuously iterate on the product based on data-driven insights and customer feedback.

Qualifications:

• At least 8 years of software industry experience and minimum of 5 years proven experience as a Product Owner, Product Manager, or similar role in a B2B SaaS product environment.
• Strong expertise in product management methodologies and techniques, such as Agile, Lean, User Stories, A/B-testing, design thinking…
• Experience working with geographically distributed cross-functional teams in the APAC region.
• Deep proficiency in data-driven decision making, analytics integration and user research, with a strong understanding of user-centered design principles.
• Excellent communication and presentation skills, with the ability to inspire and motivate cross-functional teams and influence stakeholders.
• Familiarity with tools like Jira, Confluence, or similar project management software.
• Knowledge of the data security & compliance market is a strong plus.
• Knowledge in cloud, databases, software security and machine learning / AI would be an asset
• Experience of building a solution from scratch is a strong plus.
• A University degree in Computer Science, Business, or related field.

If you’re passionate about driving product success and delivering value to customers, we’d love to hear from you!

Job Description

• To generate, maintain and further develop sales forecasts for allocated customers’ accounts.
• To develop a new customer base through cold-calling, relationship management and industry contacts to maintain strong account relationships with the customers.
• To work cross-organizationally to co-ordinate pre-sales, professional services and support resources to drive successful solutions for customers.
• To achieve sales quota through identifying and gaining business from customers or new prospects and ensuring customer’s satisfaction through the products and services provided.
• To have a good understanding of the IT Products Solution and Services.
• To participate in development of value propositions and to negotiate successfully to close sales.
• To report on customer activities and general market activities at weekly sales meeting review.
• Any other ad hoc duties assigned by the supervisors.

Job Requirement

• Minimum 2 to 3 sales experiences in the relevant IT industry.
• IT Product Solution knowledge in Information Technology.
• Strong presentation and negotiation influencing skill.
• Excellent communication skill in both written and oral.
• Track record of consistent sales quota achievement and must be results driven to achieve target.
• Possess the ability to understand business problems that the prospects are resolving and able to qualify sales opportunity.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd