Customer Service Team Lead / Manager - (order management and logistics)

Working Days: 5 days (Mon-Fri)

Working Timing: 830am – 530pm

Working Location: City Hall

Starting Salary: $4000 - $6000

The Customer Service Team Lead (or Manager) is responsible for overseeing the order management process and ensuring exemplary customer service delivery. This role entails managing a team of order management representatives, coordinating with various departments to streamline order processing, manage periodic reporting requirement and enhancing customer satisfaction.

Key Responsibilities:

Hands-on support and ownership of full order-to-cash function for customers across Bangladesh, Thailand, Vietnam, Taiwan, China, Pakistan for a start, but not limited to.

Lead and manage the order management team, providing guidance and support to ensure efficient workflow and high-quality customer service. Hands-on approach is necessary.

Develop and implement order management policies and procedures to improve efficiency and accuracy, especially in areas of managing letters of credit.

Serve as the primary point of contact for escalated customer inquiries and issues related to order processing/fulfilment.

Collaborate with sales people, inventory team, production plants, external logistics partners, system support to ensure timely fulfilment of customer orders.

Review and refresh key performance indicators (KPIs) on internal team and external partners.

Consider learning and development opportunities for team members, together with recommending changes for continuous improvement.

Ensure adherence to compliance and regulatory requirements in order processing.

Job Requirement:

Degree/Professional certificate in a related field preferred.

5+ years of experience in customer service or order management, with at least 2 years in a supervisory or managerial role.

Strong understanding of order management systems (SAP R3 (ECC) or S4 Hana) and processes

Good working knowledge in the negotiation of Letters of Credit for countries, as well as other payment terms such as D/P, D/A, etc.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

(Chemical Industry)

Customer Service Team Lead / Manager

(Order Management & Logistics)

• Working Days: 5 days (Mon-Fri)
• Working Timing: 830am – 530pm
• Working Location: Harbourfront
• Starting Salary: S$ 4,000 - 6,000

Job Summary

The Customer Service Team Lead oversees the order management process, ensuring excellent customer service delivery. This role manages a team, coordinates with various departments, and enhances customer satisfaction.

Key Responsibilities

• Provide hands-on support for the full order-to-cash function across multiple countries.
• Lead and manage the order management team, ensuring efficient workflow and high-quality customer service.
• Develop and implement order management policies to improve efficiency and accuracy.
• Collaborate with various teams to ensure timely fulfillment of customer orders.
• Review key performance indicators (KPIs) and recommend changes for continuous improvement.
• Ensure adherence to compliance and regulatory requirements.

Job Requirement:

• 5+ years of experience in customer service or order management, with at least 2 years in a supervisory or managerial role.
• Strong understanding of order management systems (SAP R3 (ECC) or S4 Hana) and processes
• Good working knowledge in the negotiation of Letters of Credit for countries, as well as other payment terms such as D/P, D/A, etc.

Apply now for Interview arrangement

Daniel Wong | Senior Consultant | Reg No: R2095781

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

• Location: Penjuru Lane
• Salary: $5,500 - $6,500
• Working days: Monday - Friday
• Working hours: 8:30am – 5.30pm

Responsibilities

Transport Team, Drivers, and Supply Team Management & Development

• Lead and manage the transport team, drivers, and supply team, promoting a positive work environment and high performance.
• Develop a staff performance matrix to set performance expectations and goals and conduct regular reviews, provide training to improve skills and ensure adherence to operating procedure, safety, and operational standards.
• Conduct regular department meeting with Transport planner, Drivers, and Supply team to understand challenges face and resolve them
• Recruit and onboard new team members as needed to support operational need

Fleet and Route Management:

• Oversee the scheduling, dispatch, and routing of the transportation fleet to optimize delivery times and reduce fuel costs and maintain fuel consumption and CO2 emissions record
• Monitor fleet utilization and recommend adjustments to maximize efficiency.
• Analyse routes and delivery patterns to identify issue and opportunities for planning improvement.
• To oversee the local and cross border deployment.

Safety & Compliance:

• Ensure compliance with all transportation regulations, including vehicle maintenance, safety inspections, and driver and supply assistant hours, working with relevant team to align process.
• Develop and implement safety protocols to reduce accidents and ensure driver and supply team well-being.
• Conduct regular safety audits and site visit to develop training plan and inspections provide training on best practices, and address any non-compliance issues.
• Manage and handle operational incident and reporting process to provide preventive action and implementing the action proposed.

Budgeting & Cost Management:

• Manage the transportation budget, focusing on cost control and efficient use of resources.
• Track and report on transportation expenses, including fuel, maintenance, and labour costs.
• Identify and implement cost-saving initiatives without compromising service quality.

Customer Service & Collaboration:

• Collaborate with the customer service team to address any delivery issues and ensure transport team met customer requirements, ensuring customer satisfaction.
• Working closely with customer service manager on escalated customer inquiries regarding transportation and delivery.
• Work closely with other departments to coordinate delivery schedules and resolve any logistical challenges.

Performance Monitoring & Reporting

• Establish KPIs on the all above for transport operations, including delivery times, on-time performance, fuel efficiency and staffs performance.
• Monitor and analyse performance metrics, preparing regular reports to top management on the progress, performance with mitigation and improvement plan
• Use data to identify areas for improvement and implement changes to drive better results.

Job Requirements

• 5+ years of experience in transportation operations, logistics, or a similar role, with proven experience managing a team.
• Strong understanding of fleet management, route optimization, and safety regulations.
• Proficiency in transportation management software (e.g., HMS, TMS, GPS tracking) and Microsoft Office Suite.

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Salary range: $5000 to $7000
Working hours: Mon – Fri, 8:30am – 10am to 5pm – 6pm(flexible) 7.5 hours/day
Working location: Odeon Towers

Job Description

• Manage full set of accounts for the business and Japan holding company’s needs
• Lead and guide Accounts Team on daily operations (GL, AR, AP, intercompany balances, transactions and cash-flow, staff’s claims reimbursements etc.)
• Provide business analysis, consolidation of monthly/quarterly/yearly financial results and support production of yearly budgets and revenue forecast
• Monitor, assess and ensure timely and accurate transaction for closing of monthly/quarterly/ yearly reporting of financial and management reports, as well as prepare financial reports for Japan HQ
• Review consolidation package done by subsidiary companies and report to Japan HQ
• Support communication with Japan HQ and subsidiary companies when required
• Review and support the accounts of subsidiary companies
• Reconcile, process and report all costing, Accounts Payable (AP), Accounts Receivable (AR) activities
• Ensure tasks are carried out in compliance with operating standards, company rules & regulations and statutory requirements
• Ensure accurate and timely filing of statutory reports
• Maintain fixed assets processes and procedures (including disposal, verification and depreciation of fixed assets etc.)
• Coordinate with external auditors, tax agents, bankers, company secretary etc. on annual statutory audit and tax matters
• Assist in management of transactions related to bonds and fixed deposit
• Handle J-SOX, internal control related queries and reporting required by Japan holding company
• Handle FRS116 accounting and review on new leases
• Handle Company’s tax reporting (GST, Corporate tax submission, withholding tax etc.)
• Liaise with HR regarding verification of payroll and CPF matters
• Liaise with respective business units to understand financial information needs in order to work out efficient and effective solutions
• Any ad-hoc duties as assigned

Requirements

• Min 5 years of hands-on experience in full set of accounts is required
• Min Bachelor’s Degree in Finance/Accountancy (candidates with CPA or CA certification will be a plus)
• IT savvy, including proficiency in Microsoft Office (Excel and Word) and Oracle NetSuite
• Experience in managing team(s)

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

The Marketing manager, APAC is a key role in the expansion of the marketing team.  You will play a crucial part in aligning our sales and marketing efforts, improving our lead generation strategies, and contributing to the overall growth and success of our brand in the APAC region.

PRINCIPLE ACCOUNTABILITIES

Lead regional go-to-market activities

• Lead campaign go-to-market activities in APAC for all Fastmarkets key verticals (Forest Products, Metals and Mining, Agriculture, Carbon) by collaborating with cross-functional teams in sales, marketing, and product to create and execute demand-generation strategies that drive high-quality leads and pipeline growth.
• Drive multi-channel marketing campaigns that increase lead flow to deliver on New Business revenue targets, deepen relationships with existing customers to retain and grow accounts, and build new relationships within existing accounts leveraging account engagement strategies
• Monitor, analyze, and report on performance metrics, hold teams accountable to achieving goals, and provide recommendations for improvement based on data-driven insights.
• Work closely with the APAC sales team to ensure the sales team understands marketing plan and campaign activities impacting lead flow and ensure there is a seamless lead handoff between Sales and Marketing and an ongoing feedback loop
• Oversee the on-site event commercial consideration experience at Fastmarkets branded events, including creating on-site booth strategies, lead generation materials and collaborating with Customer Success and Sales members who will be on site
• Help build best-in-class nurture programs, that include regular a/b test, learn, and optimize approaches for educating higher funnel leads and bringing through to consideration and conversion
• Work to establish the company's brand and enhance our presence in the region.

KEY INTERFACES

• Marketing Team
• Sales & Customer Success
• Product Strategy
• Sales Enablement

As a fast growing Cloud Analytics services organisation, looking for qualified sales manager to meet revenue targets. The person will be responsible for achieving targets by both hunting new logos and farming existing customers. The ideal candidate will have in-depth knowledge of entire sales process, generate leads, maintain relationship with key technology partners & customers and close deals. We are looking for those with track record of success and inspire the team by example. This role focuses predominantly Singapore as the target geography.

Some of the key responsibilities include:

· Responsible for meeting revenue targets leveraging own contacts, lead generation activities and alliance partners

· Manage the opportunity from sales pursuit to close using deep sales process and offering expertise. Act as point of contact for resolution and escalation of all key items with the client and internally

· Target the right clients, grow quality pipeline, win profitable deals, and manage sales activities with the objective of creating mutually beneficial, trust-based relationships that create value

· Generate and build client relationships leading to qualified opportunity identification and involvement throughout the sales cycle often in absence of an existing client relationship or opportunity

· Create a direct relationship with the owner or decision-makers of enterprise companies in Singapore.

· Interact with senior management levels at a client which involves negotiating or influencing on significant matters

The ideal candidate has:

· Has prior experience in leading and closing multi-year deals

· Having some prior experience in selling cloud services based data warehousing or analytics/ data science solutions

· Ability to identify a client problem statement, craft a value proposition that provides specific outcomes addressing client problem

· Ability to provide solutions to complex business problems for area(s) of responsibility where analysis of situations requires an in-depth knowledge of organizational objectives

· Ability to originate new opportunities

Qualifications

· Minimum of 5 years’ experience in selling cloud (IaaS or PaaS) and/or analytics services.

· Possess any of the cloud fundamentals certification

· Have sold deals of data warehousing, analytics solutions

· Have positioned winning strategy development and value proposition development

· Proven ability to work creatively and analytically in a problem-solving environment

· Excellent communication (written and oral) and interpersonal skills

Responsibilities:

• Assist in the Outlet Manager in the operations of outlet
• Drive revenue, maximize profits and minimize costs of the outlet
• Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
• Ability in handling customers’ feedback and maintaining high service standards
• Responsible in maintaining overall cleanliness of outlet area
• Form robust relations with team members and assist in their development
• Manage staff discipline, appearance and work performance
• Co-lead the team to achieve high quality services delivered to guests at all times
• Responsible for recruitment, orientation and training of staffs
• Responsible for monthly staff’s schedule planning
• Any other ad hoc duties assigned by the company

Requirements:

• Candidate must possess min. Diploma in Food & Beverage or equivalent
• Candidate must possess at least 3 years relevant experience of KTV/Restaurant Service/Retail or equivalent
• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends
• Strong customer service and problem solving skills
• Strong planning and people management skills to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so the ability to multi-task, work under pressure with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays
• Proficient in MS Office applications for administrative work

Availability: Immediate

JOB REQUIREMENTS

1. Strong Accounts background
2. Able to work independently
3. Good communication skill
4. Deligent and meticulous

JOB DESCRIPTION

Accounts Payable

Monitor and ensure data of inventories/ invoices/ vendor particulars are input into the Accounting System.
Ensure all documentations are well received, invoices tally with delivery orders and ensuring payment are promptly issued within credit term.
Generating of payment vouchers and issuance of cheques.
Ensure payment are immediately entered into the Accounting System upon payment.
Proper filing and book keeping.

Accounts Receivable

Generating invoices accordingly to certified payment.
Follow up on accounts receivable with relevant clients.
Ensure timely collection of payment.
Keeping proper documentations and paper trail regarding related AR matters.

Monitoring of Project

Generate weekly (WIP) Work-in-progress report to reflect revenue, COGS, labour costs and other operating expenses to derive the profitability of the week.
Ensure timely and justifiable certification of payment are provided by Clients.
Keep track of progress claim status and Accounts Receivable.

Finalization of Project

Generate report to reflect the statistics of man-hours/ COGS/ operating expenses and update to system for future reference.
Finalize payment and keep track of retention amount and time frame.
Final settlement of payment and record project reference into “Completed projects”.

Administrative Duties/ Others

Generating of invoices, payment vouchers and other related documents.
Ensure neat and tidy book keeping.
Assist with issuance of wages to workers and breaking down into the appropriate monetary denominations.
Fulfil any other ad-hoc duties as and when assigned by Superior/ Management.
Reimbursement to employees / Petty cash.
Generate weekly reports for Management review. (Progress Claim status, WIP and Accounts Receivable)
Handle GST quarterly report and filing, Form C-S/C submission.
Liaise with auditors for statutory reporting and compliance.

Coordinate with Human Resource and Logistics

Company’s Profile:

Our client is a Business Managed Services provider in Singapore with a proven track record of providing excellent service to their esteemed clients across public, private, and people sectors. Offering a wide range of services, from finance and payroll to HR and customer care, they specialise in helping businesses transform and streamline their operations. They are seeking a L&D Training Manager to join their team and contribute to their ongoing success.

Location: Paya Lebar

Working hours: Monday – Friday, 8.30am - 6pm

Job Responsibilities:

• Develop and implement training admin processes to meet client needs.
• Work with client’s department heads to identify and streamline processes for efficiency improvement.
• Coordinate training sessions with internal and external parties.
• Lead and support a team of 15 training admin staff.
• Oversees daily end to end training admin operations.
• Present monthly reports to management.
• Table monthly management meetings.

Requirements:

• At least 5 years’ work experience in training operations and process improvement
• Strong leadership skills in leading and motivating a team to meet company objectives
• Excellent communication skills with internal and external stakeholders

Interested candidates may whatsapp your resume to 6421 4965. Only shortlisted applicants will be contacted.

Cassie Chan | R2197426

Talentsis Pte Ltd | EA No: 20C0312

Job Description & Requirements

The Manager will be responsible for overseeing automotive maintenance projects and supporting the Engineering and Operations Control team through innovation and data analysis. The role requires expertise in project execution, optimizing maintenance processes, and leveraging data analytics to drive operational efficiency. The Manager will also play a key role in implementing technological advancements and continuous improvement initiatives to support business objectives.

Key Responsibilities:

1. Project Management for Corporate Fleet:

• Oversee projects, from planning and execution to monitoring and closure.
• Ensure all maintenance activities align with safety standards, quality control, and regulatory compliance.
• Coordinate with cross-functional teams to ensure timely and cost-effective project delivery.
• Manage project timelines, budgets, and resources effectively.
• Track and report project progress to senior management and key stakeholders.

2. Support Engineering & Operations Control:

• Collaborate with workshop operations teams to drive improvements in fleet maintenance operations.
• Develop and implement data-driven strategies to enhance operational performance, including efficiency, productivity, and resource utilization.
• Use data analytics and KPIs to monitor and evaluate the performance of maintenance processes.
• Assist in the development of dashboards and reporting tools to provide real-time insights into maintenance performance and equipment health.

3. Innovation & Continuous Improvement:

• Identify opportunities for innovation and process improvement in automotive maintenance operations.
• Stay up-to-date with the latest trends in automotive engineering and operations control to ensure the company remains competitive.

4. Stakeholder Collaboration:

• Work closely with internal teams (Engineering, Operations, IT, etc.) and external partners (vendors, subcontractors, etc.) to ensure alignment on project goals and execution.
• Engage with senior management to align project outcomes with business strategy.
• Provide technical guidance and support to the maintenance and operations teams.

5. Resource & Team Management:

• Lead training initiatives to ensure that teams are proficient in the latest tools and technologies related to automotive maintenance.

Key Qualifications:

• Bachelor’s degree in Mechanical Engineering, Automotive Engineering, or related field.
• Minimum of 5-7 years of experience in automotive maintenance, project management, or engineering operations control, with at least 2 years in a managerial or supervisory role.
• Proven experience managing complex automotive maintenance projects. PMP or similar certification is advantageous.
• In-depth knowledge of automotive systems, fleet maintenance, and data analytics.
• Strong analytical skills and experience with data analysis tools to optimize operations.
• Experience implementing new technologies, driving process improvements, and promoting innovation.
• Strong written and verbal communication skills, with the ability to influence stakeholders and present data-driven insights.

Competencies:

• Strong problem-solving and critical thinking skills.
• Proactive approach to identifying and implementing solutions.
• Ability to manage multiple priorities and projects simultaneously.
• Ability to work effectively in a fast-paced and dynamic environment.

Working Conditions:

• Office-based with regular visits to automotive maintenance sites and operations centers.
• Occasional travel may be required to meet with external vendors and stakeholders.

Duties & Responsibilities

• Arrange and schedule in all assigned on-stage performances of the company.
• Attend and arrange for rehearsals and work with other performer.
• Work with performers to fine-tune performance.
• Keep and update weekly routine performances.
• Assist the performer in selection for optimal performance standards.
• In charge of the admin of the performer including reporting to the management.
• Need to manage the staff and assist the management in handling all the issues of the performers.
• Attend monthly meetings pertaining to stage performance matters Requirements.
• Ability to communicate well with staff/ performer from East Asia.
• 3 to 4 years’ experience as Performing Artiste Manager or related manager.
• Able to communicate well with the performers.
• Has experience as Performer is a plus.
• Knowledge of Mandarin Pop or Jpop Kpop is advantageous.
• Strong stage experience.

About the team

The SME & Growth Business team at Airwallex is a passionate group of collaborators and business champions dedicated to empowering small and medium-sized enterprises (SMEs) to thrive in the global economy. We combine deep financial expertise with a growth mindset, working closely with our clients to understand their unique needs and develop tailored solutions that streamline cross-border payments and unlock new revenue streams. As a team, we are driven by a desire to make a positive impact and are constantly innovating to find new ways to support the success of our SME customers.

What you’ll do

As a Startup Lead at Airwallex, you will be at the forefront of our mission to empower startups across Singapore. You will be a key driver in establishing Airwallex as the default financial platform for this dynamic and rapidly growing segment. This is a high-impact role with significant responsibility for driving customer acquisition, revenue growth, and market share expansion for our key products.

This role is based in Singapore.

Responsibilities:

• Develop and execute a go-to-market strategy for the startup segment in Singapore. Define our value proposition, refine sales pitches, and adapt strategies based on performance data and market trends.
• Build and maintain strong relationships with key stakeholders and partners in the startup ecosystem, including founders, investors, accelerators, and incubators.
• Represent Airwallex at industry events and networking functions, building brand awareness and thought leadership within the startup community.
• Collaborate with the marketing team to create targeted campaigns that resonate with the startup audience and generate qualified leads.
• Present Airwallex’s value proposition to potential clients, demonstrating how our solutions can address their specific needs and fuel their growth.
• Lead and mentor a high-performing team of Account Executives. Coach them on sales methodologies, strategies, and best practices to maximize their effectiveness.
• Implement sales frameworks and methodologies to optimize team performance and drive consistent results.
• Monitor sales metrics and prepare regular reports on sales performance, market trends, and competitive landscape.
• Provide feedback to product and engineering teams based on client interactions and market feedback to enhance our offerings and ensure product-market fit.

Who you are

We’re looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.

Minimum qualifications:

• Proven experience in leading and managing a high-performing sales team in a high growth startup.
• Deep understanding of the local/regional startup ecosystem.
• Strong network of contacts within the startup community.
• Ability to work cross-functionally, preferably with experience across sales and growth/marketing
• Excellent communication, interpersonal, and presentation skills.
• Data-driven and analytical mindset with a focus on achieving results.
• Passion for technology, innovation, and empowering startups.

Preferred qualifications:

Experience working in fast-paced start-up payments organization

#singapore

Responsibilities

• Responsible for product design of overseas F&B App project including offline and online ordering.
• Communicate with product development and operation business teams across borders to promote product development, optimization and implementation.
• Collect and analyze customer feedback, and continuously optimize the user experience and interface design of the product.
• In-depth understanding of user needs, propose and implement improvement plans.
• Have data sensitivity and be good at using data analysis tools to analyze user behavior and market demand.
• Continuously optimize product functions and user experience through data-driven decision-making.
• Excellent Chinese and English communication skills, able to communicate effectively with global teams and customers.
• Possess excellent copywriting skills, able to produce high-quality Chinese and English product documents and marketing materials.
• Develop and roll out implementable standard operating procedures (SOP) for SaaS services and store operations to ensure efficient operation of store operations and customer satisfaction.

Requirements

• Bachelor’s degree or higher, preferrably in computer science, information technology, marketing or related fields.
• More than 5 years of product management experience with product management experience in overseas markets preferred.
• Possess work experience in F&B APP or related industries is preferred.
• Excellent English and Chinese communication skills. Able to communicate effectively with global teams.
• Past work experience in overseas brand catering design is an advantage.
• In-depth understanding of market dynamics and user needs of catering APP. Ability to formulate effective product strategies.
• Familiar with product development processes and agile development methods with excellent project management capabilities.
• Ability to use data analysis tools with solid data analysis capabilities and data-driven decision-making capabilities.

Scope

• Source for new commercial and government clients
• Develop good working relationships with clients and get client feedback
• Upsell solutions to solve client’s challenges
• Collaborate closely with other teams, such as deployment team and product team, to deliver exceptional customer value

Requirements

• Minimum educational requirement of a Degree, or equivalent qualification.
• At least five years of experience with a proven track record in enterprise software sales.
• Excellent interpersonal abilities and adeptness in fostering relationships.
• Exceptional verbal and written communication skills are essential.
• Commitment to achieving results

Benefits

• Meaningful work to make the world safer
• Chalk up valuable experience and insights within the cybersecurity industry
• Competitive salary package
• Annual flexi benefit and reimbursement for health screening expenses.
• Enjoy 18 days of annual leave, with increments based on years of service.

Carry out day-to-day site operations and supervise construction workers.

Carry out inspection as well as resolving and monitoring rectification works.

Assist and support Engineers in carrying out works as assigned.

Supervise the construction of works and incorporation of materials and ensure that they are carried out in accordance with the Project Plan.

Assist the Engineers in ensuring that the works are carried out to schedule and in accordance to relevant regulations.

Ensure company’s safety rules are observed and obeyed.

Cooperating and communicating effectively with project manager and other project participants to provide assistance and technical support Performing overall quality control of the work (schedule, plans, personnel’s performance) and reporting regularly on project status.

Any ad hoc duty will be assigned.

Carry out day-to-day site operations and supervise construction workers.

Carry out inspection as well as resolving and monitoring rectification works.

Assist and support Engineers in carrying out works as assigned.

Supervise the construction of works and incorporation of materials and ensure that they are carried out in accordance with the Project Plan.

Assist the Engineers in ensuring that the works are carried out to schedule and in accordance to relevant regulations.

Ensure company’s safety rules are observed and obeyed.

Cooperating and communicating effectively with project manager and other project participants to provide assistance and technical support Performing overall quality control of the work (schedule, plans, personnel’s performance) and reporting regularly on project status.

Any ad hoc duty will be assigned.

• Assists the Outlet Manager in preparing annual operating budget in conjunction with Director of F&B.
• Assists the Outlet Manager to maximize profitability of the restaurant & room service.
• Ensures that staff completely understand company policies & standards
• Assists the Outlet Manager in analyzing menus and products of competitive restaurants & room service.
• Assists the Outlet Manager in recruiting, training and evaluating employees.
• Assists the Outlet Manager to inspect the physical condition of furniture and decorations.
• Checks the tidiness & cleanliness of staff, ensures grooming standard is implemented.
• Checks and ensures the timely submission of the Daily bar inventory and par report, against restaurant or bar sales report at the end of each shift.
• Conducts daily briefing and de-briefing for a function assigned.
• Prepares effective duty roster to ensure sufficiency of manpower in accordance to volume of business.
• Communicates effectively with quests, subordinates, immediate superior and other section heads.
• Prepares daily cover count and revenue report for the outlet.
• Attends daily F&B briefing, F&B Meeting in the absence of the Outlet Manager, and all other training sessions and meeting required for the position.
• Administers personnel action, on leaves, overtime requests, disciplinary actions and commendation.
• Identifies and solves problems in service in a professional manner. Handles guest complaints professionally.
• Reports and controls breakage and losses in the assigned outlet.
• Implements cost savings procedures in electricity, operating supplies and other controllable costs in relation to service operation.
• Knows and understands all the food and beverage policies and procedures in service of food and beverage in order to ensure the correct implementation.
• Follows control procedures in food and beverage cost and cashiering.
• Promotes guest satisfaction in the outlet.
• Receives and handles booking inquiries and special arrangement.
• Controls the requisition point and par stock level for beverage supplies, food supplies, guest supplies and bar supplies in the outlet.
• Coaches and counsels captains, bartenders and waiters effectively.
• Motivates a strong team within the outlet section.
• Communicates openly with the service personnel and keeps them informed of all important information to assist them in their jobs.
• Performs other duties as assigned by Outlet Manager, Director of F&B.

Job Description:

•Responsible for sales for Aviation Lubricants and Chemicals

•Oversees business development of organization within Asia Pacific Region

•Forecasting and developing sales strategies plans to meet business objectives in terms of revenue and margin.

•Analyze market, industry trend and the competition to identify new sales opportunities for current and future business needs of customers.

•Provide excellent customer service and ensure customer satisfaction to develop long term relationships with key/current/prospective customers.

•Prepare weekly & monthly sales reports of progress and forecasts to internal and external stakeholders.

•Deliver sales presentation to customers.

•Performing pricing analysis and manage stock inventories.

•Lead, train and manage sales team performance to achieve annual sales targets.

•Manage internal and external audit and certification.

•Need to travel to overseas – business trip

•Other ad-hoc duties as assigned.

Requirements:

•Diploma in Sales & Marketing or equivalent

•Minimum 2-3 years’ corporate sales experience, preferably in Aviation Industry

•Good selling skills & confident in presenting company’s portfolio

•Presentation Skills

EA PERSONNEL: R1988532

EA LICENCE: 21C0430

The Deputy Contracts Manager is responsible for all cost and contractual issues on Main contract as well as Sub-contracts connected to the project.

A summary of the responsibilities for this position is, and not limited to, as follows:

• Preparation of Monthly Progress claims, variation orders and payments to subcontractors
• Involve in managing and reporting of project budget & cost control
• Responsible in Post-Contracts administration for both the Main Contract and Subcontracts
• Monitor all financial aspects of the projects to ensure projects run according to budget
• Liaise and establish rapport with consultants, quantity surveyors, architects, developers and contractors on certification of claims for payment
• Be familiar with various stages of projects so as to source for the most viable yet reasonable priced materials
• Able to share new perspectives on cost, orders and claims
• With the understanding of the contractual legal rights, he/ she will be involved in advising the management on their position of the contract from the tender stage

Qualifications and Education Requirements

• Degree/Diploma in Quantity Surveying, Building or Civil Engineering
• Minimum 8 years working experience in tendering, estimating and measurement of quantities on projects worth at least $100 million
• Candidates with knowledge in Singapore Institute of Architects (SIA) Conditions of Contract, REDAS, FIDIC, FIDIC Short Form of Contracts will be an added advantage

Monday - Friday: 9am - 5pm

Job Responsibilities

• Regular ecommerce warehouse duty
• Receiving stocks,
• Pick and pack accordingly
• Take pictures of item
• Prepare shipment
• Other Adhoc Task

Requirements

- English and Mandarin Speaking to coordinate with stakeholders in Hongkong and Taiwan

- Physically Fit and able to lift and move heavy weight

Interested applicants kindly apply through this job portal or email [email protected] and I will contact you.

Regrettably, only shortlisted candidates will be notified.

Goh Boon Hui R24122338

Just Recruit Singapore Pte Ltd - EA12C6295

Job Description & Requirements

The channel sales personnel is responsible for executing strategies to drive sales growth through various channel such as E-comm for domestic, overseas, corporate and Travel retail for pre-order and inflight sales. Essential ability to handle operational and administrative task as part of process.

Responsibilities

Channel sales:

- Develop and implement channel sales strategies to achieve sales targets for channels in alignment with brand guidelines and business objective.

- Collaboration with marketing and ecommerce team to develop channel specific marketing campaigns and visibility.

- Coordinate with production team on launch date for all channel sales.

- Coordinate with TR team on inflight listing and submission.

- Maintain required margins on P&L

- Monitor sales performance and key metrics of channel sales and take corrective measure if required.

Sales Reporting:

- Prepare regular reports on channel sales performance and present findings for weekly update.

- Monitor, analyze and report on key performance metrics (KPIs) for online activities

Administrative:

- Prepare catalogue for corporate channel.

- Submission of all campaign brief and inflight listing

Requirements

- Demonstrated 2-3 years of experience within the ecommerce domain web management is required.

- Proven track record of driving substantial sales growth within the ecommerce industry.

- Strong business acumen with timeline management.

- Proficiency in Office, particularly Excel, PowerPoint

- Initiative approach on task allocated.

- Strong sense of ownership, results driven with problem solving skills

- Independent worker and a team player who can work collaboratively and positively with both internal and external parties

- Able to work under pressure with high adaptability and initiative within a dynamic environment

Job Description: SAP AMS Service Manager

Position: SAP AMS Service Manager
Location: Singapore
Employment Type: Permanent, Full-Time

Job Purpose:

This role ensures the overall support and stability of SAP Application Maintenance and Support (AMS) operations. The position involves managing outsourced vendors and internal support teams responsible for delivering high-quality support to AMS customers. The Service Desk Manager will act as the primary point of contact for issue escalation and resolution, ensuring alignment with organizational objectives and customer satisfaction.

Responsibilities:

• Vendor and Customer Management:
  • Manage relationships for selected AMS partners.
  • Serve as the point of contact for clients’ issue escalation, resolution, and project initiation.
  • Collaborate with business units and AMS support partners to meet business demands.
• Operations Management:
  • Oversee day-to-day AMS support operations, including incident management, change management, problem management, and service requests.
  • Ensure adherence to SLAs, generate status reports, and maintain dashboards.
  • Drive the transition of projects to support.
• Process and Standards Development:
  • Develop and enforce efficient procedures, processes, and guidelines.
  • Follow applicable standards, methodologies, and best practices for system maintenance and support.
• Stakeholder Communication:
  • Provide proactive status updates to relevant stakeholders.
  • Strengthen customer relationships to enable cross-selling or upselling of SAP products and services.

Qualifications and Experience:

• Experience:
  • 3-5+ years of experience as a Service Delivery Manager in SAP AMS operations.
  • Hands-on SAP functional (Logistics module) or technical consulting experience in projects or support services.
  • Proven ability to manage customer stakeholders, including business users and IT managers, as well as external vendors.
• Skills:
  • Proficiency in incident management, change management, problem management, and service delivery metrics.
  • Experience in SAP AMS support operations, including SLA management and report generation.
  • Strong understanding of project-to-support transitions.

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Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

Responsibilities

• Manage all financial aspects of projects through ongoing job forecasting

• Oversee pre-con meetings to ensure successful handoff from estimating to field

• Collaborate with prefabrication and design departments

• Set clear goals and expectations to foreman

• Negotiate and resolve all customer's concerns

• When necessary, estimate change orders for assigned projects

• Manage all jobs closeout procedures

• Conduct post project reviews to determine areas for future improvements

• Provide coaching/counselling to foreman

• Develop/maintain network of professional relationships within our industry

• Responsible for overseeing the design, installation and supply of electrical systems

• Draw up daily schedules, time allocation, resources and budget

• Manage staff to ensure work is completed on time to a high standard

Requirements

• Minimum relevant Diploma and above

• Minimum 5 years experience

• Good organisation, communication, administrative skills

• Excellent attention to detail

The incumbent leads Factory’s Engineering Manager in planning, coordinating, and overseeing engineering projects to ensure they are completed efficiently, on time, and within budget. This role requires a blend of technical expertise and leadership skills to drive innovation, improve processes, and ensure the successful execution of engineering initiatives. The incumbent is also responsible for mentoring team members and fostering a culture of collaboration and continuous improvement.

Responsibilities and Duties

The incumbent will assist in managing project deliverables and monitoring timeline. Incumbent will coordinate with respective stakeholder internal or external to ensure smooth completion of the project.

Document the process along the way. Manage and document full process flow of:

• Responsible for delivery success of assigned project.
• Work closely with internal stakeholder to ensure systems and procedures are compliance to the Organization’s Quality standards and Regulatory requirements.
• Sourcing for machinery/equipment/parts, conduct technical evaluation and submit propose for management review.
• Participate in Project Core Team meetings or Extended Team meetings to drive action to solutions.
• Organize project meeting and compile project status report to achieve project scope, schedule, resource and budget.
• Identify and manage project risks, implementing mitigation strategies to address potential delays or issues.
• Drive operational readiness to support development builds and trial manufacturing build. Conduct reviews and compile reports.
• Participate in new process development, optimize existing process, and implement technical breakthrough activities through Lean / Six Sigma methodology to reduce manufacturing costs and/or enhance manufacturing efficiency.
• Provide technical leadership and decision-making on complex engineering problems.
• Review and approve technical designs, drawings, and specifications to ensure alignment with project goals.
• Ensure the application of best practices, engineering standards, and state-of-the-art technologies in all projects.
• Continuously evaluate and improve engineering processes to enhance efficiency and productivity.
• Any other ad hoc responsibility tasked by the reporting Manager / Senior Management.

Qualifications & Requirements

• Degree and above / relevant Trade Certifications in Mechanical Engineer, Electrical Engineer, or Industrial Engineer or related
• 7 years working experience (with at least 3 years in managerial or leadership role) in FMCG manufacturing companies in a similar role preferred or relevant experience in leading medium to large scale projects involving process improvement or installation of new production line.
• Able to read, write and speak fluently in Chinese and English.
• Abel to communicate in Malay would be beneficial.

Specific Requirements

• Strong understanding of engineering principles, design, and project management methodologies.
• Strong communication skill.
• Knowledge in lean manufacturing, supply chain, quality standards/regulatory requirements will be added advantage.
• Project Management, Quality Focus, Database Design, analysing information etc.
• Efficiency in reporting research results, attentive to detail, emphasizing excellence in Innovation.
• Able to multi-task, meet deadlines with demonstrated ability to drive improvement.
• Proven track record of successfully managing engineering projects, including budgeting and resource allocation.
• Demonstrated strong ability to lead and drive meeting / discussion, communicate issues and resolve conflicts within cross functional teams.
• Good planning and organization skills, have strong analytical and problem-solving skills.
• Strong negotiation skill

• Design and Formulate Promotional Campaigns
• Contracting with Hotels and Attractions on a yearly basis
• In house fleet management, drivers’ employment and performances review for all staff
• Ensure accounts department are managed diligently with due diligence and all invoices are sent out to clients
• Payment approval for suppliers, payroll and CPF payment checking for Director approval
• Look out for local staff for employment to enhance company service delivery are on high standards
• Attend seminars, trade fairs across different destinations
• Create new products for MICE event in Singapore
• Ensure company creates training for local staff for upgrading, trainings, conduct quarterly meet session between staff and management
• Propose improvements on all aspect of company growth and planning
• Attend meetings with suppliers and potential clients to propose our company services
• Source local IT companies to build up our system for client to use on the smart phones.
• Website improvements and improvise and promote companies’ social media marketing presence