Responsibilities and Requiresment

• Developing and implementing operational policies and procedures to ensure efficient and effective operations.
• Improving systems, processes, and best practices.
• Managing day-to-day operations as well as the operations team and operations department.
• Ensuring that organizational processes remain legally compliant with regulations and standards.
• Maintaining and enforcing health and safety guidelines.
• Monitoring the performance and productivity of employees and teams, providing coaching, training, and feedback to improve performance.
• Managing budgets, forecasting, and allocating resources to help meet business and strategic goals.
• Working cross-departmentally with a wide range of stakeholders to ensure that all operations are aligned with organizational objectives.
• Developing and maintaining good relationships with vendors and suppliers.
• Negotiating contracts with suppliers and vendors to obtain the best pricing.
• Performing quality assurance controls to ensure the company’s products and services meet customer expectations and monitoring production KPIs and metrics.
• Developing ways to increase the quality of customer service and increase customer satisfaction.
• Analyzing data and trends to identify opportunities for process improvement and cost savings.
• Maintaining good supply chain management processes, including inventory management, production processes, sales, and sourcing of suppliers

Company’s Profile

Our client is a reputable Business Managed Services provider in Singapore with a proven track record of providing excellent service to their esteemed clients across public, private, and people sectors. Offering a wide range of services, from finance and payroll to HR and customer care, they specialise in helping businesses transform and streamline their operations. They are seeking a motivated Case Management Executive to join their team and contribute to their ongoing success.

Location: Alexandra (Office shifting to Bukit Gombak in Jan 2025)

Working hours: Monday to Friday, 8.00am to 5.30pm

Responsibilities:

• Receive cases, analyse the background and follow up actions required
• Correspond with various agencies to retrieve data and feedback needed for case closure or submission. Ensure that responses adhere to SOPs.
• Conduct investigation on process gaps to determine root cause and perform rectifications. Liaise with business process owners, ground users and system technical teams to improve process gaps.
• Support, conduct audit and track submission of reports.
• Provide clear and concise advice and responses to the queries raised via phone call and/or email.

Requirements:

• Min. Diploma in Business Management / Customer Service Management / Customer Service Experience or related fields.
• Entry level candidates will be considered.
• Bonus if possess 1-2 years’ experience in Customer Service roles
• Meticulous with keen attention to details, highly disciplined, service-oriented and good team player

Your recruiter for this job: WhatsApp Celine @ 6421 4966 for a quicker response.

Connect with me on LinkedIn: www.linkedin.com/in/your-recruiter-celine-chan

Celine Chan | R21103433

Talentsis Pte Ltd | EA No: 20C0312

• Responsible for working closely with staff in day-to-day outlet operation

• Maintain good rapport with the staff to ensure sales targets are achieved by individual and team performance

• Ability to drive sales and willing to provides hair treatment services

• Promote brand awareness and the company’s service/ products to customers

• Handle customers' feedback professionally

• Lead and motivate staff in providing excellent service

>Good salary scheme + allowance, incentive and commission scheme too

>full staff welfare and benefits

>convenience working location ( 3 minutes walk from MRT station)

Requirements

• At least 3 years of similar experience in Beauty/ Spa/ Hair industry

• Strong communication skills and selling techniques

• Able to work on weekends and PH preferred

• Good management and service skills

All food and beverage services such as serving food and beverage, taking orders, Barista, Bartender and cashiering. Train and manage Staffs, help to boost sales, handle complains from customers, order food and drinks from suppliers, create new food and drinks in the menu, check emails and handle calls from customers.

Job Description

· Provide foot reflexology and body massage services.

· Ensure high level of service standards.

· Responsible for the maintenance of cleanliness and neatness of the facilities

· Responsible preparing the necessary treatment products, replenishment of products, towels supply etc.

· Handle customer queries and concerns efficiently and politely

Requirements

· Able to commit on weekends/public holidays

· Able to work long hours and overtime

· Minimum 1 year of relevant experience

· Able to withstand body ordour

· Pleasant personality and hardworking

Benefits

· Attractive salary

· Conducive working environment

Main Responsibilities:

· Providing relevant beauty services, sales ability is required

· Need to perform housekeeping/cleaning of facilities

Roles & Responsibilities

Stay Hungry, Stay Foolish, Stay Curious, Stay Courageous.

At The Dolar Shop, we're a big fan of passion. If you've always dreamt of running a restaurant, we'll gladly show you the way to lead and operate a food business like a seasoned entrepreneur. And when you get there, we'll get you ready for even bigger roles at one of the world's best individual Chinese Hotpot Dining Restaurant. You're gonna be great here!

Job Responsibilities:

• Assisting in managing kitchen inventory, ensuring that ingredients are fresh and stock levels are maintained. This includes ordering supplies and understanding the cost-effectiveness of stock.
• Observing and learning the standards for food preparation and presentation, which are crucial for customer satisfaction.
• Helping with the supervision and organization of kitchen staff. This may include dishwashers, prep cooks, line cooks, and sous chefs.
• Learning about the company’s culture, values, and organizational structure.
• Familiarizing oneself with food safety regulations, sanitation practices, and kitchen hygiene protocols to ensure the kitchen complies with health department standards.
• Learning to manage costs related to food production, waste reduction, and budgeting. The trainee may be involved in tracking expenses and looking for ways to improve efficiency.
• Ensure cleanliness of the store at all times
• Assisting in troubleshooting issues that arise in the kitchen, whether related to staffing, equipment, or supply shortages.
• Other duties as assigned

Other Requirement

• High interests in F&B industry
• An eagerness to learn, adaptability, and a proactive attitude.
• The ability to manage and motivate a team in a fast-paced environment.

We are looking for people who have

• High energy and a strong passion
• Drive and resourcefulness to deliver results
• Strong management skills with the ability to lead and motivate a team
• Able to work shifts, weekends and public holidays (6 day work week)

Responsibilities:

• Proficient in reading electrical and ELV schematic diagrams.
• Coordinate with Clients/Sub-Contractors on project and maintenance matters for smooth site execution.
• Review contract specifications and prepare variation orders as required.
• Perform engineering design, load, and fault calculations.
• Resolve technical issues related to installation, commissioning, and testing.
• Ensure installations comply with approved drawings, method statements, project specifications, and standards.
• Attend site meetings to discuss and resolve issues with Clients/Sub-Contractors.
• Assist Project/Site/Construction Manager in monitoring project progress.

Requirements:

• Minimum ITE in Electrical Engineering or equivalents.
• Experienced in project management for industrial and commercial projects.
• MRT project experience is an added advantage.
• Knowledge of design phases or street lighting work is a plus.

_______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Roles & Responsibilities

Stay Hungry, Stay Foolish, Stay Curious, Stay Courageous.

At The Dolar Shop, we're a big fan of passion. If you've always dreamt of running a restaurant, we'll gladly show you the way to lead and operate a food business like a seasoned entrepreneur. And when you get there, we'll get you ready for even bigger roles at one of the world's best individual Chinese Hotpot Dining Restaurant. You're gonna be great here!

Job Responsibilities:

• Will be trained to handle full outlet operations such as front end customer services, beverages making procedure, quality assurance, manpower planning & cost controlling.
• Participating in training programs to enhance leadership, management, communication, and problem-solving skills.
• Being paired with senior managers or executives who provide guidance and help with career development.
• Learning about the company’s culture, values, and organizational structure.
• Provide suggestive selling accordingly to customers' interests.
• Ensure smooth daily operation of the store
• Ensure cleanliness of the store at all times
• Other duties as assigned

Other Requirement

• High interests in F&B industry
• An eagerness to learn, adaptability, and a proactive attitude.

We are looking for people who have

• High energy and a strong passion
• Drive and resourcefulness to deliver results
• Strong management skills with the ability to lead and motivate a team
• Able to work shifts, weekends and public holidays (6 day work week)

all hair services like cut, dying hair, doing hair treatments, selling hair products, order stocks for hair products, cashiering, handle calls from customers, train and manage Staffs, help to boost sales, handle complaints from customers. help to wash towels and fold them, open and close the cashier.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/ghn9JEy9

• Exposure to latest technology
• Autonomy to make key decision for ATM system

About the company

Our Client is a market leader in their industry. They have a well-established presence of more than 20 years with a global footprint of more than 10 countries. With rapid expansion plan, they are now looking for a new Solution Architect - ATM Airport Traffic Management to be a part of their team here in the regional headquarters.

About the job

You will be responsible for:

Shaping, stabilizing, and maintaining the solution architecture for bids and projects throughout all lifecycle phases

Designing and proposing innovative technical solutions that align with customer needs while adhering to the business's product/system technical strategy.

Evaluating architectural and technical choices to balance customer requirements, technical solutions, cost, and risk.

Ensuring the solution architecture is optimized to meet product requirements by:

• Identifying key architectural drivers.
• Exploring the solution space to define alternative architectural concepts and performing trade-offs, ensuring all design options are documented and decisions are justified.
• Conducting early architecture validation, including modeling and proof-of-concept activities to mitigate risks.

Develop Architectural Viewpoints to:

• Define the system breakdown.
• Lead the definition of interfaces and resolve technical conflicts among various contributors (both internal and external).
• Describe system behavior through functional flows and identify interdependencies between system components.

Specify Technical Performance Measurements (TPMs) and support their validation throughout the project lifecycle.

Document the architecture in required artifacts (e.g., Product Breakdown Structure, System of System Design Documentation).

Ensure the solution architecture remains stable and is maintained throughout its lifecycle in collaboration with the Project Design Authority (PDA) and Engineering Delivery Manager (EDM).

Assist the PDA and EDM in approving major engineering reviews and deliverables.

Review key subsystems, including Infrastructure, Platform, and Security artifacts, to ensure system requirements are understood and the design constraints are met.

Skills and experience required
As a successful applicant, you will have at least 5 years of experience in ATM Airport Traffic Management is required for this role.

Whats on offer
This is an excellent opportunity to join an established MNC with exposure to latest technology.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/ghn9JEy9 (EA: 94C3609/ R1219669)

JOB DESCRIPTION
Ensuring company policies are followed.

Optimizing profits by controlling costs.

Hiring, training and developing new employees.

Resolving customer issues to their overall satisfaction.

Maintaining an overall management style that follows company best practices.

Providing leadership and direction to all employees.

Ensuring product quality and availability.

Preparing and presenting employee reviews.

Working closely with the store manager to lead staff.

Overseeing retail inventory.

Assisting customers whenever necessary.

Organizing employee schedule.

Ensuring that health, safety, and security rules are followed.

Taking disciplinary action when necessary.

Ensuring a consistent standard of customer service.

Motivating employees and ensuring a focus on the mission.

Completing tasks assigned by the general manager accurately and efficiently.

Supporting Maintaining merchandise and a visual plan.

Maintaining stores to standards, including stocking and cleaning.

management as needed.


JOB REQUIREMENTS
2+ years retail experience in a leadership capacity (e.g. management, shift leader, etc.)

Bachelor’s degree or equivalent experience

Familiarity with fashion trends and styles

Ability to effectively train and motivate sales associates

Excellent organizational, problem-solving, project management and communication skills Willingness to show leadership and guidance from the floor

Primary Duties and Responsibilities
The mission of our compliance and risk management functions is to protect the firm from internal and external threats for the successful sustainability of its business.

Within this framework, the Employee shall have responsibilities in both regulatory (MAS, ACRA, and other relevant authorities) and operating compliance as well as portfolio administration for the funds and fund management companies in our group. Regulatory compliance refers compliance to statutory and regulatory ordinances that govern these companies; whereas operating compliance includes self-governance policies set by the firm’s standard operating procedures, work practice as well as protocols required by our boards and investment committees. The Employee shall also be assigned projects related to the above responsibilities from time to time as the firm responds to the evolving demands of risk management.

EA License No: 22C1414

Reg No.: R23113314

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by our company.

• Responsible for the vessels’ health, safety and environment compliance.
• Manage audits and inspections required by the recognized organization (RO) - ISM, ISPS and MLC.
• Oversee the vessels’ navigational matters, including approval of passage plans and conduct of navigation audits.
• Ensure compliance with terminal, operators, oil majors and charterers’ requirements.

Requirements:

• COC Class 1
• At least 2 years of experience onboard tanker and shore-based in ship management.
• Strong supervisory experience with good oral and written communication skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Join the Product Development team at JPMorgan Asset Management (JPMAM), a dynamic team at the core of the investment management business. This team is responsible for the design, development, and product life-cycle management of products in the Asia-Pacific region. We are seeking an experienced and high caliber candidate to join our team in Singapore.

Job Summary:

As a Vice President for Product Development team, you are responsible for the design, development and product life-cycle management of products.

Job Responsibilities:

1. Partner internal stakeholders in ensuring a relevant suit of funds are made available to support both wholesale and institutional businesses in Australia, Southeast Asia, Singapore and Korea; driving and managing product development initiatives, liaising with key stakeholders across the region, both internal and external.

2. Work closely with the regional Product Development teams located across US, EMEA, and APAC, to ensure consistent and seamless execution of corporate actions.

3. Develop a strong and effective partnership with the distribution teams and maintain understanding of market needs and provide solutions that meet commercial objectives in a timely manner.

4. Adopt firm-wide “best practices” in facilitating the product governance processes, the individual will be heavily involved in the preparation, review and approval of any new product initiatives at local, regional and global committees.

5. Responsible for the drafting of local offering documents; liaising with internal parties, external legal counsel and regulatory authorities, in respect of new fund registrations and product management matters. Engaging regulators and authorities (e.g. stock exchange) in a timely and professional manner.

6. Operate as a subject matter expert on new products, changes to existing products or newly introduced product features, to support local and regional distribution efforts.

7. Keep abreast of local regulatory and industry developments and upcoming changes to global product ranges, consequently assessing the impact to the local fund range(s).

8. Support the regional Product Development team in identifying product gaps and opportunities, capitalizing on market and regulatory developments and trends and reviewing the commercial viability of the local product range(s).

9. Participate and contribute to the adoption of technology and digital solutions.

Required qualifications, capabilities and skills:

1. Bachelor’s degree in Finance/Law/Economics or equivalent.

2. Minimum 7 years of experience in product development or legal sector within the asset management industry, involving various fund structures and multiple markets, is required.

3. Solid working knowledge of traditional mutual funds, Alternatives and ETFs.

4. Strong understanding of risk, compliance, and regulatory frameworks in the asset management business across the APAC region is required.

5. Excellent communication and presentation skills, with the ability to explain complex matters in a concise and meaningful way.

6. Strong project management and stakeholder management skills; comfort with working across geography, time zones and functions to effectively lead and contribute in large workgroup settings independently.

7. Aptitude to navigate ambiguity and adapt to dynamically shifting priorities, timelines, and demands.

8. Experience working in a fast-paced, deadline-driven environment.

9. Demonstrated expertise in drafting offering documents.

Preferred qualifications, capabilities, and skills:

1. Proficiency in Mandarin and/or Korean language will be an added advantage as the role will need to support Korea, Hong Kong and/or Taiwan market related work from time to time.

2. Professional qualifications such as CFA charter holder and/or CAIA designation preferred.

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=2a9e6de969772e561a45f1ade546213c

Roles & Responsibilities:

• Assist the CFO to manage the funds for the company's trade business, investment business and daily operation, ensure the adequate supply of funds, reduce the cost of funds and improve the efficiency of funds;
• Ensure the effective implementation and smooth operation of the company's risk management structure (four tier management and control structure), evaluate the company's risk management structure and operation mechanism, and put forward suggestions for optimisation and adjustment to the Management team and Risk Management Committee;
• Organise and hold CRM meetings, ensure the effectiveness of the role of CRM and Risk Management department in early detection, risk management and reporting on major risk matters of the Company, optimise and improve the responsibilities, organisational processes and operating mechanisms of various risk meetings based on the actual situation, and put forward suggestions to the Management team and Risk Management Committee;
• Effectively implement the standardised and professional risk management of the subsidiaries, including formulating and optimising the risk management processes, routine communication mechanism and early warning mechanism for the subsidiaries, implementing centralised control of the enterprise and credit risk of the subsidiaries, and strengthening the supervision, training and guidance of the risk control personnel in each of the subsidiaries;
• Responsible for establishing, completing and optimising the company's risk management system and processes, improving the quality of market risk and credit risk data management, and ensuring that the risk management work is systematic, standardised and scientific according to the company's risk management philosophy;
• Prepare the company's risk management report on a regular basis and report to the Management team, Risk Management Committee and CNAF;
• Responsible for coordinating the work from CNAF legal and risk control department (for risk management portion only);
• Responsible for the annual appraisal, recruitment, training, development, etc of all the risk management personnel;
• Other ad-hoc matters assigned by CNAF, the board of directors or the Management team.

Requirements:

• Bachelor's degree in Business/Economics/Finance or a related field, or equivalent qualifications. Familiar with the operational mechanisms of domestic and international oil trading, oil market risks, credit risks and the derivatives market;
• 8 years of relevant working experience that could sufficiently demonstrate the competencies in a highly dynamic and competitive environment, and fulfill the job responsibilities of overseeing the risk management framework that support business growth and protect stakeholders’ interest；
• High degree of IT literacy as an enabler to the quantification, measurement & reporting of risks & exposures；
• Seasoned, resilient, independent and resourceful, business acumen, excellent organisational, networking and leadership skills;
• Good ethics and professional conduct, and with strong sense of responsibility and teamwork spirit;
• Excellent command of English and Chinese languages (as the position needs to frequently communicate with English/Chinese speaking stakeholders verbally/ in writing as well as to prepare and proof-read English/Chinese official documents and presentations whenever appropriate).

• Procurement & Category Management Experience
• Stakeholders Management

Responsibilities

• Comply and uphold the integrity of the Group’s Procurement policy and procedures.
• Responsible for managing assigned Categories
• Manages the Source-to-Pay (S2P) process including sourcing of vendors, ITQ/ Tender, bid clarifications, negotiations, issue PO and facilitate vendor payment
• Administer Purchase Orders and Contracts.
• Perform analysis and evaluation of vendors’ proposals.
• Negotiate with shortlisted vendors for best prices, delivery time, delivery term, payment term and other Contractual terms.
• Manage vendors, cost, quality and delivery performance.
• Provide support and guidance to stakeholders with regard to Procurement policy and procedures.
• Maintain documentation of all purchases and ensure traceability for audit.
• Follow up with vendors to ensure on-time delivery or any discrepancies.
• Identify cost saving opportunities and Term Contracts.
• Monthly reporting to Management.
• Maintain Contract database and ensure expiring Contracts are renewed timely.
• Any other ad-hoc duties as assigned

Requirements:

• Possess a Degree / Degree
• Possess minimum 5 years of related Procurement & Category Management experience
• Prior experience in sourcing of vendors and formulation of Contracts
• Possess sound knowledge of Contract Terms and Conditions
• Skilled in negotiations with vendors
• Ability to adapt business requirements and acquire Category/ product knowledge through close engagement with stakeholders
• Resourceful, meticulous and accurate with numbers
• Proactive with a strategic mindset and hands-on attitude

To apply please click on the APPLY NOW button or email your resume with the following details inside your resume for faster processing:

• Reason for leaving each past & current employment

• Salary drawn for each past & current employment

• Expected Salary

• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

Job Description:

· Work closely with the Manager.

· Monitor outlet’s expenses, making sure that all costs are within the budget.

· Assist manager to plan staff duty schedule for service crew and ensure sufficient staff and monthly management reports

· Make every effort to let customers feel welcome with friendly and uncompromising service.

· Supervise operations in outlet and serve customers.

· Handle customer complaints, maintaining good customer relationships.

· Progressively master the skills to run restaurant operations.

· Receive training and perform duties in various sections of company’s operations.

· Gain deep and thorough knowledge of the company’s restaurant operation by rotating on each position;

· Solicit feedback from customers and staff, for areas of improvement and incorporate useful suggestions into operations.

· Perform ad-hoc duties as assigned by superior.

Requirement：

· Bachelor degree or above

· Able to work on split shifts, weekends, and public holidays

· Service oriented and passionate working in F&B industry

· Possess good communication and interpersonal skills

· PC literate, well-organized and self-motivated

· Bilingual in English and Mandarin to communicate with customers

Job Subject Title: Facilities Management Technician

Job Summary:

· Facilities Technician

· Permanent role

· Basic range from $2200 to $3500 + AWS + Performance Bonus

· 3 Rotating Shift (AM,PM&Midnight), 9H shift, 3 rest day every 2weeks

· Location: CBD

Responsibilities

The Facilities Techinican ensures that facilities are safe and functional by performing preventive and corrective maintainance activities. He/She conducts technical troubleshoooting for mechanical and electrical issues in compliance with the quality and safety standards, regulations and organizational Workplace safety and Health (WSH) practices.

• Perform daily operational activities which includes attending to customer's enquiries, needs and complaints.
• Perform preventive and breakdown techinical support and maintenance for mechanical/electrical services, plumbing & sanitary services, Aircon servicing and maintenance, ACMV systems, chillers and electrical control

Requirements

• Candidates with 2 years or more related experience in Facilities Management will be an added advantage.
• No experience is welcome to apply (on job Training)
• Positive attitude, good interpersonal and customer-centric skills

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform that only shortlisted candidates would be notified

We wish you all the best in your career search.

You are welcome to visit our website at www.rdtpsg.com

RD Trusted Partners Pte Ltd| EA License No.: 24C2352

Devon Yang Yue Teng | EA Personnel No.: R24123723

Job Description:

• play a key role in the conceptual development of the various construction projects and oversee its organization, scheduling, and implementation.
• Required to plan, lead and monitor progress and performance against the project plan whilst managing the day-to-day operational aspects of projects which includes manpower planning, construction progress monitoring, preparation of master schedule and cost control.
• Ensure to exercise effectively safe and economical methodology and enforces project standards.
• To maintain close collaboration with Project Managers, Architects, Engineers and all stakeholders to minimize errors in the process to achieve smooth completion of projects.
• To liaise closely with clients, consultants, sub-contractors, relevant authorities and developers in resolving site issues and authorities compliance issues.

Job Requirement:

• At least 3 years relevant working experience within the Construction industry in Singapore.
• Ability to prioritize tasks well and able to work independently.
• Able to motivate in a challenging work environment.
• Good in planning, organizing and interpersonal skills.

COMPANY DESCRIPTION

Hafnia is one of the world's leading oil product tanker owners and operators. We provide transportation of oil and oil products to national and international oil companies, major chemical companies, as well as trading and utility companies.

Hafnia is a company that's all about our people both the people that run the business, and those that manage our customers. We've always done things differently and prioritized a strong, commercial mindset. But we've never cut corners when it comes to relationships. Building strong business relationships with our customers is the foundation of what we do. We're in this for the long run and focus on their needs 100%. We are transparent and we stick by our promises as the partner you can turn to in a tight spot meaning our customers stick with us. Our foremost rule is putting people first and that's how we've become one of the leading ship owners and operators of today's product tanker industry globally.

Hafnia has a solid history in chartering, operations, and technical management, and strives to offer customers the best solution for their transportation needs. This solution-focused approach has resulted in a strong reputation and the Company remains firmly committed to being a responsible member of the industry and operating according to the highest ethical standards.

RESPONSIBILITIES

The main responsibilities of this role are to ensure effective and efficient coordination of our Pool vessel operations. Liaise closely with the Pool partners, Fleet Technical Managers, Commercial, Bunker, Claims and Controls teams to identify opportunities within operations for effective fleet performance monitoring and management. Influence the fleet operations team and other associated stakeholders in aligning with the vessel performance management goals and objectives in optimizing TCE. Assist in developing KPI, scorecards, workflow charts, and process maps for the operations team with regard to vessel's operational performance.

• Responsible for daily vessel operations, including issuance of voyage instructions, planning, optimizing and managing voyage bunkers, appoint agents, optimize voyage PnL taking into account speed and tank cleaning instructions.
• Ensure that all financial requirements, funding and invoicing for each voyage are promptly arranged and correctly disbursed
• Process and ensure compliance with relevant charter party requirements and company procedures, relevant voyage or time charter operational information between vessels, brokers, charterers and agents
• Maintain account of bunkers on board and plan for optimized uptake for spot market ships
• Monitor and record all details of voyage performance including off-hire, stoppages and delays within the vessel voyage performance report system, including trends / gap analysis
• Identify opportunities within operational practices which influence performance of vessels
• Arrange all routine invoicing and funding for voyage costs, including agency appointments, non- compulsory pilotage and surveyors' attendance
• Check and advise as necessary relevant voyage, cargo and port documentation required by principals for raising demurrage and off-hire claims
• Maintain and manage all department / fleet operational records, files and databases as per departmental procedures and documentation system
• Render pre-fixture support to commercial department concerning any vessel information requirements, questionnaires, certification and scheduling
• Render post fixture support to commercial department as required during the course of the voyage with pertinent operational information, routing, ETA / ETD, cargo operations, terminal and navigational issues
• Render post fixture support to Claims & Controls team as required for follow up of voyage claims, including providing information on charterer claims, insurance claims & other insurance-related matters to Claims, Commercial and Insurance departments
• Assist with departmental targets and projects
• Actively participate in the development of processes and procedures for the continuous improvement of company procedures
• Undertake activities as guided by company's fuel and operational efficiency initiatives and identify / execute new improvement initiatives within the area in close cooperation with energy management to ensure company-wide alignment
• Analyse vessel voyage performances to identify any underperformance, downtime or any other operational issues and initiate corrective actions
• Proactively analyse, review and make recommendations for improvements in costs, turnaround time, etc. for assigned region
• Liaise with Pool partners/Technical Managers for vetting status and information on voyage screenings by oil majors
• Liaise with the Pool's fleet technical and fleet manning teams for effective co-ordination of spares delivery and personnel transfer.

Requirements

• Minimum 5 years relevant experience in the marine industry
• Sailing experience as a senior officer on Oil/Chemical tankers
• Familiar with the oil tanker industry, especially vessel operations
• Singaporean, PR preferred
• Self-driven person, able to work independently & as a collaborative team player
• Fluent in written and spoken English
• Comfortable with a fast-paced and MNC environment
• Enjoys challenges and adaptable to changes

Competencies

• Attention to Detail
• Customer Focus
• Effective Communication
• Organisational Awareness
• Planning, Prioritising and Organising
• Responding to Pressure and Change

Roles and Responsibilities

• Manage existing internal digitalization and/or process improvement projects in the commercial area
• Review current commercial side process and identify pain points for improvement with detailed solution
• Coordinate to set up new projects with related parties
• Mid and long term planning of ONE digital strategy especially for commercial area
• Provide support to management as and when required

Requirements

• Minimum Bachelor Degree in relevant discipline
• Experience in managing a team and international projects with various stakeholders
• Logical thinking with open-minded communication
• Strong analytical and problem solving skills
• Comfortable in working in a fast paced, growth-orientated environment
• Experience in living and working in different countries would be an advantage

We regret that only shortlisted candidates will be notified.

Roles & Responsibilities

• Provide foot reflexology, shoulder and hand massage to customers
• Provide foot reflexology, massage services to customers
• To perform all treatments correctly and professionally.
• Prepare treatment rooms to the standard given.
• Make the guest feel welcome.
• Work closely with team to handle day to day operations including rostering, dissemination of company updates in a timely & accurate manner
• Ability to identify issues / shortfall of business and provide suggestions / solutions to improvise
• Top quality customer service, problem solving for both internal & external customers including vendors.
• Anticipate the types of services that clients would most enjoy and benefit from and implement these types of services into their establishments.
• Work closely with the marketing team to assist with promotion & sales campaign tracking
• Explore business collaborations opportunities
• Assist in hiring when needed
• Manage stock inventory with respective team mates

Requirement

• Able to converse in basic English and Mandarin
• Pleasant disposition and must be willing to learn
• Friendly and cheerful personality
• 5 years needed with certificate Passion in reflexology and / or massage
• Fair in customer service
• Positive attitude and able to work under pressure and multi-tasking
• Enthusiastic

Job Description:

1) Manage delinquent and bad debt accounts through monitoring and analysing database

2) Guide and ensure team members negotiation skills are effective

3) Responsible for repossession matter including auction and tender of repossessed assets, according to the rules and regulations

4) Initiate, handle and monitor legal actions with solicitors

5) Assist in review, develop and executing collection action plans and strategy towards achieving set targets

6) Handle and manage complaints or issues escalated from internal collection teams

7) Weekly review and conduct monthly meeting according to frequency

8) Preparing monthly management reports on the collection and recovery position

9) Continually evaluate internal processes and improve

10) Collaborate with cross functional teams, including operations, risk, compliance and finance to ensure that collection activities are aligned with company goals

Requirement:

1) Academic qualification: Diploma & equivalent

2) At least 5 years of working in handling collection and debt recovery

3) High level of integrity, meticulous and detail-orientated

4) Strong ownership with ability to operate in a flexible, dynamic environment

5) Ability to multi-task, deliver results and solve problem well under pressure to meet deadlines

6) Open and willing to learn new things, take on new challenges and make adjustments to suit transitions in the workplace

The position is responsible for conducting all teams partaking in a guest’s arrival and departure. The Lobby Manager also acts as the center of all communication and action during any irregular incident during a resident stays or guest visits.

Primary Responsibilities 

Delivers the Raffles Hotel Singapore Arrival and Departure Experience

• Ensures guests receive a warm and personalised arrival and departure experiences based on and seamless flow of processes including supporting Lobby Ambassadors for check-in, check-out, and cashiering duties. 
• Ensures guests receive the experience as detailed in brand Standard Operation Procedure (SOP), Raffles Hotel Singapore Local Standard Operation Procedure (LSOP) as well as Leading Quality Assurance (LQA) standards, and aim to achieve the scores and goals set by management.
• Ensures service standards and individual performance are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Manages All Aspects of the Daily Operation at the Hotel Lobby and Entrances

• Ensures the smooth running of the hotel operation by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Upholds a flawless impression and perception of the Raffles Hotel Singapore services, products and colleagues.
• Takes responsibility to ensure 24-hours shift coverage in the Lobby Operation, Concierge and Raffles Service sections. Carries out Night Duty Management by himself if needed.
• Orchestrate the lobby operations from a seating perspective of main building restaurant patrons.

Maximises Efficiency of Resident and Guest Incident Management

• Manages any incident that occurs during resident stays or guest visits due to service or product shortfalls.
• Acts as the center of communication during any incident and takes immediate action to turn the situation around into a satisfying experience.
• Acts according to hotel emergency and crisis management procedures when applicable and always reinforces hotel values.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports and peers are trained in and follow WSH guidelines.

Maximises the Outcome of Upsell and Cross-sell Opportunities

• Executes the annual upsell strategy and achieves all goals as set by management.
• Cooperates with all departments and divisions in promoting inter-hotel sales and in-house facilities.
• Performs any other duties and responsibilities that may be assigned.

WongPartnership is an award-winning law firm headquartered in Singapore. We have a proven track record and reputation for providing exceptional client service and achieving results for our domestic and international clients.

The firm’s continued success in Singapore and across the region is underscored by support from its legal and professional support staff. We provide our staff with a challenging work environment, enriched with training and career development opportunities.

We are looking for a highly motivated individual to join a high-performing team with the ability to thrive in a fast paced and challenging professional services environment.

We have the following role opening:

Manager/ Senior Manager – Technology

Responsibilities:

• Managing the service desk team
• Awareness of end user needs and changing requirements
• Command and control leadership – ability to understand the problem, analyse and account for incidents
• Manage the service delivery team to successful execution of daily production duties
• Lead technical discussions within the service desk team
• Escalate all production / non-production issues to the relevant teams and stakeholders
• Proactive engagement on all high priority incidents, identify under-reported issues and flag potential pitfalls
• Provide post mortem analysis and reports of incidents
• Authoritatively and confidently guide escalation tickets to resolution

Requirement:

• Bachelor’s degree within a given technical field
• 7 – 10 years of operations management
• 7 – 10 years in a technical role with expertise in one or more of the following technical disciplines (networking, security, storage, servers)
• 5+ years of experience managing teams especially business service operational support
• Articulating high level business requirements to senior management
• Ability to develop strong rapport and build relationships across departments and at multiple levels of the organisation
• Ability to be proactive with a strong desire for continuous improvement of practices and processes
• Outstanding written and verbal communication skills
• Strong analytical and problem-solving skills
• Ability to manage and multitask in a fast-paced environment
• ITSM, ITIL and other service management certifications are advantageous

We look forward to receiving your applications. Please note that only shortlisted applicants will be notified.

In submitting your application to our firm, you agree and consent to the collection, usage and disclosure of your personal data in accordance with our Personal Data Policy, which is available at www.wongpartnership.com/personal-data-policy. In addition, you consent to be considered for all suitable positions, including the position you're applying for, within WongPartnership LLP.