Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail, and supply chain.

We are currently looking to hire IT Service Management Officer (SMO) - Messaging. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Job Type: One-year Renewable Contract

Job Description – IT Service Management Officer (SMO) – Messaging

You should have proven track records in areas of Stakeholder management, IT Service Management, IT Configuration Management, Incident Management, IT Security Management and IT Security Compliance & QA Management.

If you thrive on being part of delivery and transforming the clients’ operation, then this is the position for you. Your 'hands-on' knowledge, vast exposure and wealth of experience either in vendor and/or user environments, coupled with a driven and self-motivated personality, will ensure your success.

Responsibilities

1. Service Management
2. Configuration Management
3. Incident Management
4. IT Security Management
5. IT Security Compliance & QA Management

The following are the activities in each scope of work:

Service Management

• Monitor and report on the SLA/KPI of the in-scope systems, grouped under the System Family, to the client
• Liaise and work directly with client (stakeholders, Ops Managers and/or Contractors) for purpose of project delivery and maintenance support.
• Monitor and update client on operation concern and/or compliance matters and propose resolution.
• Provide monthly summary and/or progress report on systems health, statuses, risk status and status of CR/SR and System Problem.
• Conduct and/or participate in management update meetings - CCC, Operations, Service Review, Audit and Management Meeting.
• Review reports from Operations & Support (O&S) project teams within the System Family
• Provide support to O&S Project teams during Audit, DR/BCP, Backup & Recovery exercise.
• Propose continuous improvement initiatives with recommendations to strengthen IT governance & compliance, increase efficiency on work quality and processes.
• Prepare Management plan and submit compilation to the Client annually

IT Configuration Management

• Periodically review IT asset inventory (hardware, software, network equipment, network attached equipment and end-points) records maintained and updated by Client appointed Asset Officer.
• Maintain oversight and review the Obsolescence at System Family Level.
• Prepare and submit report to Client

Incident Management

• Lead investigation and resolution of incident
• Conduct root cause analysis and recommend improvement solution for recurrent incident to Client

IT Security Management

• Schedule security scan for identified systems according to policies and verify all vulnerability rectifications are satisfactorily performed.
• Conduct Security Review on System Access and administration patterns weekly, and report unusual or suspicious activities, if any, to SMO Head Office.
• Track, mitigate and deploy patch security vulnerabilities accordingly to the stipulated timeline. Maintain oversight and submit reports on monthly basis.
• Escalate and/or seek Client’s acceptance and approval of assessed risks.

IT Security Compliance & QA Management

• Ensure compliance status of the Systems adheres to applicable standards, polices, directives and guidelines.
• Declare, review and report compliance status to SMO head office annually.
• During audit exercise, work with stakeholders to provide responses and evidence to auditors or compliance related declarations.
• Provide a Rectification Plan on any gaps found.
• Provide rectification plan for issues arising from audit.
• Seek waiver on compliance whenever it is justifiable.
• Ensure all applicable standards, policies, directives, guidelines, deliverables and quality assurance records are filed and kept up-to-date for audit and review purposes.
• Work with Client on system enhancement required for policy changes and audit requirements.

The ideal profile should have / be:

• Degree in Information Systems, Computer Science or equivalent
• More than 5 years of IT project management experience and at least 10 years of IT experience
• Familiar with Software Development Life Cycle (SDLC)
• Experience in IT business analysis techniques
• Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques
• Able to lead, develop and maintain respectful and trusting relationship
• Working experience with both Microsoft Exchange (2013/2016) and Active Directory in an enterprise environment, including in depth familiarity with Windows Server (2012/2016), Skype for business 2015 and related technologies.
• Knowledge of Microsoft Outlook client support, SMTP mail routing, DNS, OWA is a must.
• At least 3-5 years’ hands-on deployment and support experience in server infrastructure for Microsoft Active Directory, Exchange 2013/2016/2019, Skype for business.
• Candidates are required to handle clients professionally during all interfaces, and are customer oriented, and work effectively both independently and in a team environment.

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Deepa Shivakoti

Reg No: R1765546

Avensys Consulting Pte Ltd
EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

Duration: 11 months contract

Location: Novena

Working hours: Mon - Fri (830am - 6pm)

Responsibilities

• Ensure all regulatory licensing (e.g. lift operating permit, fire certificate etc) are submitted and renewed in a timely manner.
• Carry out routine inspection to look out for building defects and mechanical & electrical faults. Coordinate or administer works to ensure all faults and defects are attended to and rectified. Ensure scheduled maintenances are also carried out accordingly. Maintain and upkeep records for routine and ad hoc works carried out.
• Verify that the FM work was carried out appropriately before approving payment to contractors.
• Manage the Visitor Management System to ensure proper access control is done to facilitate staff
• Coordinate Resource booking of facilities and make necessary arrangement for preparations of venue for meetings and events according to schedule.
• Utilities tracking and monitoring and tracking of usage
• Manage car parking including collation of parking usages for recovery of car parking charges.
• Working closely with appointed Fire Safety Manager (FSM) to manage all fire safety matters of premises. Attend to all fire alarm activations, identifying the cause with follow up reporting on a timely manner.
• Executing various Green initiatives for building and maintaining premises to meet Green Mark standards (e.g. indoor air quality, utilities usage monitoring and recycling).
• Perform procurement function, i.e. establishing needs, sourcing, delivery and payment, as needed under facilities management.

Requirements

• Min. 2 years of relevant working experience in facility management is preferred
• Certified Fire Safety Manager will be an added advantage.
• A hands-on person who has knowledge of basic handyman work (eg. changing of lightings, troubleshooting electrical appliances, putting up of festive decorations, housekeeping etc.) and enthusiasm to be on the ground.
• Able to communicate and collaborate effectively with contractors/ vendors, as well as all office staff.
• Strong time management skills, able to take challenges and feedback in stride and develop improvements.
• Good people skills, team player and a keen learner.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://sg.go.persolkelly.com/job/apply/10892

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Job Overview:
Join the Investment Product Team and contribute to a transformation journey by supporting product managers in executing day-to-day business tasks. This role is ideal for someone with strong data analysis skills, an interest in financial products, and a proactive approach to improving processes.

Key Responsibilities:

1. Business Momentum Tracking:
   • Monitor and track daily financial results.
   • Prepare sales and channel dashboards, incentive reports, and client campaign reports.
   • Perform ad hoc data extraction as needed.
2. Content and Information Maintenance:
   • Update investment performance and market monitor reports.
   • Provide training support for front-office colleagues.
   • Maintain and update internal and external websites.
3. Business Support:
   • Manage bond and equity availability lists and blotters.
   • Reconcile trail income and raise billing claims with external parties.
   • Assist in organizing client events to promote investment solutions.
   • Conduct competitor analysis and ulfill other data-related requirements.

Requirements:

• Degree in Business, Finance or any related fields.
• Proficiency in Excel, including intermediate to advanced MS Office skills (Excel, VBA, Word, PowerPoint).
• Excellent data analysis capabilities and ability to automate tasks for process efficiency.
• Quick learner with a willingness to adapt and contribute to diverse product solutions.
• Self-motivated team player with a proactive mindset.

Interested candidates may send in their resume and cover letter directly to [email protected] (R1434374), stating the position as the subject title in the email.

Jireli Gem Mejia Cabria | EA License No. 02C3423 | Personnel Registration No. R1434374

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

• Basic up to $2500 - $3500 + Commission + AWS + Variable Bonus
• Working location: Kallang
• Working days: Monday to Friday
• Working hours: 9.00am - 6.00pm

Job Responsibilities:

• Meet with clients to understand their design preferences, requirements, and project goals.
• Designing & Planning Floorplan Layouts
• Consulting Clients with Material & Colour Selection
• Managing the entire project from Start to Finish
• Client Management
• Coordinating with multiple sub-contractors while liaising and updating clients
• Ensuring a smooth delivery of the project and meeting appropriate timelines
• Other ad hoc duties as assigned

Requirements:

• Diploma in Design (Interior/Spatial) or equivalent.
• At least 1 year experience in Interior Design Sales.

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

NG JYA YEE (R23119014)
EA Recruitment Pte Ltd
EA License No: 21C0492

Public Relationship Executive

• Working Location: Ang Mo Kio Town Council (AMKTC)
• Working days: 8.30 am -6.00 pm (Mon-Fri)
• Salary: $3300- $3700

Requirements

• Diploma / Degree in Mass Communications / Media / Marketing or other equivalent educational qualifications
• Experience in media relations and communications
• Knowledge of design and editing software (i.e. Canva / Photoshop / Illustrator / InDesign / Premiere Pro / iMovie, photography and videography
• Good understanding of social media platforms (Facebook, Instagram, Telegram, YouTube, etc.), media trends and current affairs
• Good knowledge in sustainability & green practices is a plus

Reporting to the Public Relations Manager, your job responsibilities include but not limited to the following:

• Assist in conducting market research to identify industry trends and target market characteristics.
• Prepare and develop corporate materials such as management reports, daily media monitoring reports and social media analysis reports.
• Assist with media plans, working closely with internal and external stakeholders. This includes active pitching to media and publications, preparation of materials including speeches, talking points, news releases, and videos.
• Drive publication process from editorial planning, interviewing, writing, photo-taking to proofreading, production and management of the Town Council’s publications, working closely with internal and external stakeholders to develop engaging and public educational content to expand the reach of publications.
• Manage and support on-site event activities and post-event follow-up.
• Assist in planning of Corporate Social Responsibility (CSR) programmes and sustainability efforts.
• Prepare write-ups for website content, estate improvement works booklet, compliments received, internal newsletters, etc.
• Coordinate and facilitate the timely print, delivery and distribution of publicity collaterals such as banners and newsletters.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Job Responsibilities

• New product planning:

- Analyse industrial trends, market data and customer insights to derive constructive ideas and information for the purpose of NPD.

- Define product competitive positioning and unique selling proposition (USP).

• New product development (NPD):

- Responsible for entire NPD process; from concept initiation to completion, for both new product and reformulations.

- Take the lead in close collaboration with cross functional teams such as Regulatory, Marketing, Supply chain, Contract manufacturers, R&D and Quality, for seamless on-time delivery of products.

- Source for contract manufacturers and liaise with formulators to develop new product; be the main contact point with these suppliers for NPD/ formulation discussions.

- Review formulas and ingredient/ design statements for new product that is compliant with regulations.

- Familiar with the concept of product challenge test, stability, and compatibility studies.

- Research market prices, create accurate product costing data and propose product pricing.

• New product introduction:

- Conduct product training to regional trainer/marketing team and key leaders of salesforce.

• Post-launch product management:

- Analyse product performance and identify actions required.

- Manage product feedback and propose technically sound customer-centric reply.

- React to necessary corrective and preventive actions (CAPA) raised by Quality.

• Contribute for and implement standard procedures (in compliance with industrial standards and QMS requirements) for any product development and management activities or as assigned.
• Perform other duties and projects as necessary to meet company goals.

Requirements

• Degree in Cosmetic Science or Chemistry.

• Minimum 2 years of experience in product development/ management in the cosmetic and skin care industry.

• Bonus if candidates have prior experience with beauty/personal care/medical device.

• Strong interest in marketing of beauty, skin care, personal care and/ or beauty device products.

• Self-starter, good at working well independently with initiatives.

• Resourceful & good business sense.

• Meticulous & detail-oriented.

• Product/ project management skills.

• Planning & organising skills; time management skills.

• Analytical & problem-solving skills.

• Professional communication & negotiation skills; proficient in English and Chinese - To liaise with Mandarin speaking counterparts

• Strong interpersonal skills to connect with people from different cultures and levels, both internally and externally.

• Travelling is expected.

• Well Established Company
• Basic $3000 - $3500 + Commission + Allowance + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: East
• Working days: Monday to Friday
• Working hours: 9am to 6pm

Job Responsibilities:

• Build and maintain long-term relationships with key clients
• Identify opportunities for account growth and develop strategies to increase revenue within key accounts
• Develop and implement detailed account plans to meet client objectives and drive business growth
• Collaborate with the sales and marketing teams to create customized solutions and presentations for clients
• Serve as the main point of contact between the client and the company
• Any ad hoc duties as assigned

Job Requirements:

• Possess minimum Certificate/Nitec/Diploma in Sales & Marketing, Business Management or related field with minimum 1-2 years of relevant experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted

Leong Wei Ling (R23117584)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Responsible for the vessels’ health, safety and environment compliance.
• Manage audits and inspections required by the recognized organization (RO) - ISM, ISPS and MLC.
• Oversee the vessels’ navigational matters, including approval of passage plans and conduct of navigation audits.
• Ensure compliance with terminal, operators, oil majors and charterers’ requirements.

Requirements:

• COC Class 1
• At least 2 years of experience onboard tanker and shore-based in ship management.
• Strong supervisory experience with good oral and written communication skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Working hours: 10am to 6pm (Monday to Friday)

Working location: Woods Square

Key Responsibilities:

• Provide comprehensive administrative assistance to senior management, including managing calendars, scheduling meetings, and organizing travel arrangements
• Prepare, format, and file important documents such as reports, memos, presentations, and correspondence, ensuring confidentiality and accuracy
• Organize and coordinate internal and external meetings, prepare agendas, take minutes, and follow up on action items to ensure smooth operations
• Act as a liaison between management and employees, clients, and stakeholders, handling communications efficiently and professionally
• Support ongoing projects by tracking timelines, coordinating resources, and ensuring deadlines are met, while assisting in preparing project-related reports
• Maintain accurate records and databases, performing data entry tasks and updating information as needed for easy retrieval and reporting
• Assist in planning and organizing company events, meetings, and conferences, managing logistics, vendors, and accommodations
• Support the preparation and tracking of budgets, invoices, expense reports, and other financial documents, ensuring accuracy and compliance
• Conduct research and provide information to assist management in decision-making processes, including gathering relevant data and preparing summaries
• Oversee office supplies, facilities, and equipment maintenance to ensure a well-functioning workplace environment

Requirements:

• Minimum Diploma and above
• Strong organizational abilities with attention to detail, capable of managing calendars, meetings, and deadlines efficiently
• Excellent written and verbal communication skills, with the ability to interact professionally with staff, clients, and stakeholders
• Proactive and self-motivated with a positive attitude towards personal and professional growth

EA Reg. Number: R21100629

EA License Number: 22C1278

Working hours: 10am to 6pm (Monday to Friday)

Working location: Woods Square

Key Responsibilities:

• Participate in a structured training program across various departments to gain comprehensive knowledge of company operation
• Work closely with senior management to understand leadership functions and strategic decision-making processes
• Assist in planning, executing, and monitoring company projects, ensuring timely and efficient completion
• Undergo regular performance assessments to identify strengths and areas for improvement during the program
• Rotate through different departments such as marketing, finance, operations, and HR to gain a holistic view of the business
• Analyse business challenges and propose solutions to improve overall productivity and efficiency
• Prepare reports on progress, business insights, and strategies for department managers and executives
• Work with teams on various projects, developing communication and teamwork skills
• Engage with clients and customers to understand their needs and deliver exceptional service
• Successful trainees may be offered full-time management roles upon completion of the program, with a career path towards leadership positions

Requirements:

• Minimum Diploma and above
• Demonstrated leadership abilities through academic or extracurricular activities
• Strong problem-solving abilities and analytical mindset to evaluate business processes and challenges
• Ability to learn quickly and adapt to different environments, departments, and responsibilities
• Self-motivated with a desire to learn and develop a long-term career in management

EA Reg. Number: R21100629

EA License Number: 22C1278

Job Descriptions

• Manage the life cycle R&D projects and product delivery by planning, organizing, executing and evaluating from conception to completion.
• Lead project scoping with internal and external stakeholders to establish communication plans, build project schedules and establish clear project deliverables and milestones.
• Ensure successful delivery of project scope and targets while managing project risk, quality, delivery, scope, schedule, and budget
• Collaborate and motivate project team members in the design, development, and delivery of R&D solutions to customers.
• Drive design / process validation testing and ensure compliance to project lifecycle governance requirements
• Ability to demonstrate a good level of understanding of technical/engineering processes in managing the project development with the project teams
• Manage and implement project changes and interventions to achieve project deliverables and mitigate risk.
• Create and maintain project records in Project Management System

Job Requirements

• Bachelor in any engineering / project management related discipline
• Fresh Graduate or those with 1-3 years of project management experience in product development or research project may apply
• Proactive team player and technically motivated to solve problems, innovate and deliver to internal and external customers
• Good interpersonal and communication skills

Immediate 1yr Project renewable assignment for Singaporean to join as IT Project Engineer (Procurement and Project Management)

• Cat 2A security clearance required
• Mon To Fri Office hours with 24X 7 support standby
• Immediate/short notice joiners at an advantage
• Basic Salary + 1 month Completion Bonus + S$50 HP Claim monthly cap
• Novena Work location

As a Project Engineer/Executive , this role will be stationed at the customer's office, working under the supervision and guidance of the customer team. The Project Engineer/Executive will support the Project Manager (PM) of the team and collaborate with other members who are seconded to the customer for a specific project.

• Procurement and Project Management/Operational Support: Assist in procurement processes and provide operational support to the customer.

Participate in activities such as:

• Architectural Security Review (ASR) and Remediation of Penetration Test (PT) findings.
• Audits (IM8, Cybersecurity, etc.).
• Disaster Recovery (DR) and Business Continuity (BCP) planning.
• Conduct Threat Risk Assessments (TRA).
• Respond to Requests for Information (RFI) and polls from relevant customer staff.
• Privileged Account Management: Perform monthly reviews of privileged accounts to ensure compliance and security.
• Waivers and Exceptions: Raise waivers and manage exceptions related to IM8, Cybersecurity Code of Practice, Circulars, and other regulations.
• Perform any additional duties as assigned by the supervisor to support the project and customer needs.

Our Requirements:

You should have min Degree in IT + 4-7 years of experience in project management, procurement, or IT operations support.

• Knowledge of cybersecurity frameworks, disaster recovery, and business continuity planning.
• Familiarity with IM8 guidelines and Cybersecurity Code of Practice is a plus
• Technical experiences in server management, Security, Cybersecurity.