Administration

• To prepare weekly/monthly meeting documents and minutes.
• Prepare A&P calendar of events, revenue and expenditure.
• To organize social events & meetings.

Operational Matters

• Attend to day-to-day requests/feedback from tenants.
• Assist the Manager in supervising soft services such as cleaning, security, landscape, pest control and carpark services.
• Manage fit-out / reinstatement / A&A works.
• Issuance / approving PTWs.
• Coordinating viewing requests by leasing team.
• Main contact for tenants' requests (deliveries, access,
• visits, air-con extensions, handyman works, etc.)
• Preparing Tenants' circulars / correspondences.
• Prepare & carry out Tenant Survey
• To review, and if necessary, recommend and implement changes to operations procedures.
• To review all areas regularly to determine whether cost - saving measures can be implemented without compromising on quality, durability, or effectiveness.
• To set up a monitoring system to track repairs and replacements for regular update/check and control for any excessive occurrence.
• To follow up on matters after meetings.
• To set up inspection schedules on defects, cleanliness and other term contract works.
• To liaise with Property Executive (M&E) and tenants on matters related to M&E services.
• To arrange for handling of emergency situations such as power failure, burst pipe, gas leaks etc.
• To review and update Fit Our Guide, Tenants Handbook, SOPs, forms, if necessary.
• To attend meetings with clients, term contractors or any other meetings and to record and put-up minutes.
• To prepare and submit all necessary documents to authorities such as BCA and URA, or any relevant authorities as needed.
• To keep updated records of all warranties.
• To conduct daily checks to ensure that the common areas are maintained like cleaning, landscaping, etc.
• To conduct regular inspections with the term contractors (cleaning, pest control, fire protection system, lift, etc.) to ensure that the services are carried out / maintained to the standard set by the Management and or the authorities.
• To conduct daily checks on common property to ensure their soundness and proper maintenance.
• To propose / recommend improvement, repairs and upgrading works when appropriate and ensure that such are carried out properly when approved.
• To monitor and furnish regular reports on any intrusions, irregularities, or unsafe practices.
• To set procedures and contact numbers of persons to be contacted for dealing with emergency situations such as burst pipe, fire, power failures, structural damage, etc.

Tenancy Management

• Help coordinate tenant move-ins and move-outs.
• Build positive relationships with co-workers, clients, and tenants.
• Respond to tenants’ needs and maintain positive relationships and high retention levels with all tenants.
• Liaise with tenants on repairs and maintenance works.

Retail Management

• Organize regular tenants’ communication sessions for marketing updates and management of issues.
• Ensure tenants comply with key lease covenants such as permitted use, operating hours, signages, connection to POS, submission of sales data, etc.
• Administer voucher system.
• Drive campaigns and space activations.
• Manage social media platforms, websites etc.

Emergency

• To lay down procedures and contact numbers of persons to be contacted for dealing with emergency situations such as pipe burst, fire, power failures, structural damage, etc.
• To ensure the implementation and maintenance of the OMS system in accordance to establish organizational standard.

Reporting & Budgeting

• Prepare accurate, timely and completed reports, including monthly performance reports and variance reports for review by senior management.
• Prepare annual budgets and quarterly reforecasts relating to the operating expenditure under your charge.
• Manage all accounts payable for the property, including collection, and approval of invoices.
• Respond to problems and concerns and ensures compliance with rules and regulations.

Performance Indicators:

• Successful completion of scheduled activities.
• Achieve KPIs.
• Achieve target deliverables for business plans, monthly reports and budgets.
• Attain best value for money outcomes on service contracts and facilities cost services.
• Ensure that a high level of professionalism and customer service are always maintained.
• Ability to work under pressure and meet set timelines.
• Client and tenant’s customer satisfaction.
• Meet standards and audit requirements.

Knowledge/Experience:

• Degree in Building & Real Estate Management or its equivalent with at least 3 years of experience; or
• Diploma in Building & Real Estate Management or its equivalent with at least 5 years of experience.
• Relevant experience in managing high rise commercial buildings or mixed developments.
• Knowledge of operation, maintenance, fit out practices and related local ordinances.
• Experience in formulating and implementing maintenance policies and procedures, project management for capital works.
• Independent with integrity, innovative, proactive, and resourceful.
• Good organization, problem solving and communication (verbal and written) skills.
• Managerial experience is essential and ability to work under pressure.
• Good interpersonal skills with team player qualities to manage both internal and external stakeholders.

Site management which includes planning, supervising, controlling and co-ordinating project.

Managing and monitoring subcontractors’ work progress.

Ensuring quality of works is achieved and safety regulations are complied with, schedule to complete on time, site organization and workforce management.

Ability to oversea the entire process and knowledge in project management relating to all operational and administration procedures

The Market Head - Senior Manager is responsible for the effective implementation of product/marketing programs at the country level as directed by the Country Head. These include product testing, competitor’s check, sales monitoring, and execution of trade marketing activities, ensuring that such programs contribute to promoting sales opportunities. The position closely coordinates with other functions such as Research and Development, Restaurant Operations, Supply Chain, and agencies in terms of alignment and compliance to all established marketing standards and policies.

Salary range:

$7,000-$8,000

Benefits:
- 15 days Annual Leave
- 14 days Medical Leave
- Encashment for confirmed staff
- AWS
- AIA Medical Insurance

The following include the main job scopes:

• Cascades marketing and sales initiatives for increasing sales for the stores based on store market need and directions from the Country Head.

• Ensures that recommended marketing programs and activities are implemented within agreed schedules and budget.

• Coordinates and liaises with other functions, as directed by Country Head, in the implementation of system-wide activities and packaged programs in the country. Implements support programs and monitors performance to ensure that optimum sales are generated.

• Creates sales generating programs in support of identified seasonal programs and special events (e.g., new store opening), and ensures effective implementation.

• Evaluates and oversees approval of local store marketing programs and activities and monitors implementation to ensure that said programs are in accordance with established marketing policies and guidelines.

• Gathers, analyzes, and evaluates reports on the following:

i) Implemented marketing programs

ii) Market intelligence on competition

iii) Trade area developments and other market research information, that may impact store business.

iv) Recommends appropriate action plans and programs for implementation.

• Maintains database of local store marketing activities for future reference.

• Communicates and coordinates execution of marketing programs and activities within the organization and with external suppliers. Ensures suppliers’ compliance with all visual identity standards.

• Facilitates launching and promotion of new products and recommends programs and campaigns that will promote sales opportunities.

• Develops action plans to improve the effectiveness of marketing programs.

• In coordination with Country Training Team, acts as additional resource for marketing training needs, sales performance monitoring of stores, and other store marketing-related programs.

• Performs other job or expertise related assignments in order to develop oneself and/or share one’s expertise resulting to support for operational efficiency

Experience: At least 2-3 years’ experience in Brand Management, Marketing or Advertising, preferable in a multinational consumer goods company.

Skills and Essential Traits

People and Interpersonal Skills:

• Excellent communication skills

• Good interpersonal skills

• Attention to details

• Able to manage numerous tasks and projects simultaneously and effectively.

Technical:

• Must have business and industry knowledge – will be highly involved in data gathering and research activities.

• Must have consumer orientation knowledge –conducts research, focus group discussions on consumer preference, demographics, market targets, and others.

• Must be creative – can provide creative inputs on New Product Development; Product Management; Advertising and Promotions.

• Must be proficient in MS Excel, Word, PowerPoint Work Conditions Primarily office-based; Goes on fieldwork for store visits, consumer immersion, external partner or industry-initiated activities such as ideations, site tours, FGDs, conferences/ forums

Scope of Impact:

Product Category/ies

Level of Function- Specific Knowledge:

Has had an experience in developing and launching an advertising or integrated marketing campaign, and new products.

Innovation:

Had some knowledge and can collaborate with his / her immediate superior in the innovation process for the assigned categories

Responsibilities:

• Assists the Project Manager to manage and supervise execution of production works and ensure delivery of assigned projects.
• Assists the Project Manager in planning and prioritising the order of works and work methodology.
• Liaises with the project team to allocate adequate manpower and equipment resources.
• Monitors work progress on board vessels and in workshops.
• Chairs production meetings between Yard’s subcontractors, supervisor and ship’s staff to clarify work scope, co-ordinate sequence of work, update schedules and other contractual matters, as and when required
• Ensures works are carried out according to the job specifications in terms of quantity, quality and meeting Class/Owner requirements by developing test plans and arranging for inspection and survey for the Superintendents and Classification.
• Followings through the process of mechanical completion and commissioning scope of work
• Any other associated tasks and responsibilities assigned from time to time

Requirements:

• Degree in Marine Engineering, Shipbuilding, Naval Architecture, Mechanical Engineering or relevant apprenticeship training in a marine trade
• Knowledge of various workshops dealing with specialised works in the industry
• Performs scheduled night duties and when required
• Attend to vessel’s need during weekends and public holidays
• Travel within the country or abroad for ship check
• Good knowledge of marine industry skills in any discipline. Knowledge of Hull, Mechanical, Piping & Electrical advantageous
• Good planning, organization, control, problem solving, interpersonal and communication skills
• Good knowledge of project management software and other planning softwares

Our Addresses and Working Hours

Seatrium Limited

(Admiralty Yard)

60 Admiralty Road West, Singapore 759947

(Transport provided from Sembawang MRT)

Mon - Fri: 8am - 5:30pm

Seatrium Limited

(Pioneer Yard)

50 Gul Road, Singapore 629353

(Islandwide transport provided)

Mon - Fri: 7:30am - 5:30pm

Seatrium Limited

(Tuas Boulevard Yard)

80 Tuas South Boulevard, Singapore 637051

(Islandwide transport provided)

Mon - Thu: 7:30am - 5:15pm

Fri: 7:30am - 4:15pm

Seatrium Limited

(Tuas Yard)

Pioneer Sector 1, Singapore 628437

(Islandwide transport provided)

Mon - Fri: 7:30am - 4:30pm/ 6:30pm

Interested candidates are invited to send us an updated resume with your current and expected salary and earliest availability.

We regret that only shortlisted candidates will be notified.

Please note that your personal data disclosed to Seatrium Limited and our group of companies, shall be used for the purposes of evaluation, and processing in accordance with our recruitment processes and policies. By providing your personal data, you have consented to the aforesaid purpose under the provisions of the Personal Data Protection Act 2012.

Appplicant must be able to:

• At least 1 year of working experience overseas and local
• Must be able to speak both english and mandarin fluently
• Must be willing to travel across to malaysia ocassionally for meeting
• Must be able to handle procurement both locally and overseas
• Able to perform accounting skills
• Able to manage a team of 4 to 6 people
• Must be people centric and be a team player
• Able to use microsoft offices for work
• Must manage manpower and assist shop supervisor during the planning process

Location: Central

Position: Finance Manager - CK (18849)

Job Description

• Handles a full set of accounts.
• Prepare and monitor the Company’s budget.
• Cash flow management
• Prepare monthly report, sales reports, analyze product costs and margins, and manage GST submission.
• Reviews monthly debtors and creditors aging.
• Reviews monthly debtors and creditors aging, and collaborates with external auditors, tax agents, corporate secretaries, and bankers
• Involvement in budget forecast and planning process
• Leading year end closing and gatekeep timeline

Job Requirement

• Finance/Accountancy bachelor's degree or with other account related certificate holder
• Minimum 3 Years of relevant experience
• Knowledge in business management or accounts
• Proficient in Microsoft Office and accounting system

Interested applicants please send your resume to [email protected] with email subject header "Job Application for [Finance Manager - CK (18849)]".

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,

EAs will be required to collect the personal data (e.g. NRIC number number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above.

PDPA requirements on collection, use, and disclosure of personal data would not be applicable to EAs that are collecting such information as it is a regulatory requirement by Ministry of Manpower.

Please find Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Koh Siew Xing

EA Registration No: R22104418

Pasona Singapore Pte. Ltd.

EA License No:90C4069

Guest Services Manager [Up to $3450/AWS/Allowance|5 Days|Orchard] - HJ

Job Info

• Monthly salary: Up to $3450 + AWS + Allowances
• Working day: 5 Working days - 3 shift (Morning, Afternoon, Night shift, 7.30am to 5pm, 1pm to 10.30pm, 1.30pm to 11pm, 10.30pm to 8am)
• Orchard

Job Description

• Handles daily maintenance of room inventory status to achieve optimal levels of revenues while maintaining high levels of guest satisfaction
• Anticipate guest needs through observation and offer prompt, efficient service either personally or through effective communication with other departments
• Coordinates with Security with regards to any criminal act within the Hotel or suspicious guests
• Work with relevant departments on vouchers, billing instructions, rebates, deposits to ensure no bad debts, skippers, untraceable charges and allowances.
• Coordinate and take charge of any emergency while higher Management is not on duty in hotel premises. Supervises and executes required emergency procedures in the events of fire, power failure and other emergency situations
• Ensure that pre-check in procedures are effectively carried out according to standard operating procedures
• Deal with guests’ enquiries, problems and complaints promptly, efficiently and courteously to the satisfaction of guests and interest of the Hotel
• Manages lobby guest flow effectively to ensure that there is no congestion, jumping in to assist where needed.

Job Requirement

• Minimum of four years of Front Office experience with at least two years as a Guest Services Manager role in a high-volume hotel environment preferred.
• Able to do shift work, 5 days work week

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*
We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Felcia Ang Zhi Yun| EA Personnel No.: R22109905

Roles & Responsibilities

Financial Reporting / Management & Reviews

• Preparation of payments for approval
• Ensure preparation of timely and accurate management accounts
• Prepare and maintain full sets of financial reports
• Monitor and analyse monthly results/variances and perform financial review to directors
• Manage working capital effectively by preparing monthly cash flow projection
• Ensure reports are prepared in accordance to statutory requirements
• Responsible for yearly budgeting and forecasting
• Assist, prepare and monitor business plans and performance review
• Review of contract terms & conditions including company legal documents
• Assist with ad-hoc assignments as assigned by Directors

Audit and Taxation

• Responsible for all statutory audit and tax filing matters including liaising with professionals
• Draft financial statements for respective entities
• Ensure compliance with all relevant accounting and tax regulations and timelines

Internal Control and Compliance

• Develop and implement internal reporting and compliance of accounting policies and procedures
• Ensure best in practice internal control environment

Roles & Responsibilities

Roles & Responsibilities

1. Perform work duties as assigned by manager.

2. Develop new clients and maintaining existing clients.

3. Advertising, shortlist, interview, screening and evaluating according to clients’ business and recruitment needs.

4. Source for potential clients and work candidates . arrange shortlisted candidates for interview with manager

5. Provide good customer service and build good relationship with both clients and staff.

Requirement:

1. Minimum 2 year related experience. Able to work long hours in evenings and on weekend/public holidays

2. Good communication and interpersonal skills

Result-oriented and self-motivated personnel.

Job Info:

• Salary: Basic from $6500 - $8000 + VB + Commission
• Working Hour: Monday - Friday (9am - 6pm)
• Location: Mattar MRT

Job Scope:

• B2B sales
• Lead the Sales team to achieve sales target & manage customer experience
• Serving and increasing sales from existing key accounts
• Generate and develop new key accounts
• Work closely with renowned partners to meet customer’s needs.
• Negotiate pricing with partners to ensure bids are competitive.
• Manage partners (Manufacturers)
• Source and secure partnerships for related solutions to increase the breadth of solutions to the same customer
• Present and submit weekly sales report

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Lee Wai Yin Eunice | EA Personnel No.: R23116005

JD956

Responsibilities:

• To assist Manager on business expansion opportunities
• Introducing potential (Buyers, Sellers, Investors) to Japanese properties
• Create sales kits and presentation materials
• Sales forecasting and analysis
• Act as a liaison for the overseas team
• Develop new clientele base

Requirements:

• Valid RES Estate Agent License
• Must be familiar with Japanese real estate market
• Min. 2 years experience in property related field

Advantage:

• Ability to converse in Japanese is a bonus ( to communicate with Japanese speaking counterparts)

We regret that only shortlisted candidates will be notified. However, all applications will be updated into our resume bank for further opportunities

EA Personnel Name: Andy Teo
EA Personnel No: R1981765
EA License No: 15C7450

About Us

DFI Retail Group (“Group”) is a leading pan-Asian retailer. At 30th June 2021, the Group and its associates and joint ventures operated over 10,000 outlets and employed some 230,000 team members. The Group had total annual sales in 2020 exceeding US$28 billion. The Group provides quality and value to Asian consumers by offering leading brands, a compelling retail experience and great service; all delivered through a strong store network supported by efficient supply chains. The Group (including associates and joint ventures) operates under a number of well-known brands across food, health and beauty, home furnishings, restaurants and other retailing.

DFI Retail Group is a member of the Jardine Matheson Group.

The Role

• Oversee sales and profitability of department to meet budget and stretch targets set by sharing goals with team members
• Empowered to manage inventory levels and stock holding days by observing good ordering practice for availability of products to optimize sales
• Plan and manage sales especially for promotional items
• Proper planning on weekly roster and SPLH in accordance to weekly requirements based on the promotional/seasonal calendar to optimize team member deployment and control salary costs
• Train and develop team members by providing On-The-Job training and involving them in special assignments and training programs
• Consistent maintain high standards in shelf ticketing, display, housekeeping, hygiene, stock rotation, replenishment and service to provide customers with a conducive shopping environment
• Any other adhoc duties as per assigned

About You

• Comfortable to work on a 6 days’ week schedule with rotating shifts (including weekends and public holidays)
• Willing to stand for long hours and enjoy interacting with customers
• Able to carry 10-15 kg products
• Relevant experience in Retail/F&B industry will be an added advantage

Benefits

• Yearly Bonus
• Team Member Discount
• Subsidized Medical and Dental Benefits
• Training Opportunities
• Career Advancement

Working Locations : Islandwide

Follow us on Telegram: DFI Retail Group SG Careers!

Responsibilities:

• Ensuring company policies are followed.

• Optimizing profits by controlling costs.

• Hiring, training and developing new employees.

• Resolving customer issues to their overall satisfaction.

• Maintaining an overall management style that follows company best practices.

• Providing leadership and direction to all employees.

• Preparing and presenting employee reviews.

• Assisting customers whenever necessary.

• Organizing employee schedule.

• Ensuring that health, safety, and security rules are followed.

• Taking disciplinary action when necessary.

• Ensuring a consistent standard of customer service.

• Motivating employees and ensuring a focus on the mission.

• Completing tasks assigned by the general manager accurately and efficiently.

Requirements:

• High school or equivalent education level.

• Stable work history.

• Must be self-motivated and possess the desire for self-development.

• Have the ability to work autonomously when required.

• Be a team player.

• Be dedicated to customer satisfaction and a great customer experience.

• Able to work on weekend and public holiday

Responsibilities:

• Responsible for pre-contract and post-contract quantity surveying duties for MEP Works including preparation of cost estimates, procurement and tendering, tender evaluation, cashflow forecast, contract administration, variation, final account, etc.
• Manage the MEP Works taking off from drawings and pricing for cost estimates, tender documents, etc.
• Leading and coaching junior staff in delivery of services, including checking on the works done by junior staff
• Collaborate and develop good relationship with clients and stakeholders internally and externally
• Attend meetings and site inspections when required
• Comply with the Company’s QA requirements and best practice
• Establish client’s requirements and undertake feasibility studies
• Attend onsite and consultants’ meetings and liaise with clients, architects and associate consultants in the administration of projects
• Interpret engineering drawings and specifications to calculate project costs
• Prepare various contracts and nominated sub-contracts for tender and contract formalization
• Measure and take off quantities for architectural and structural work elements
• Administer pre and post contract and consultancy work
• Assess variation orders, prepare interim valuations, cost plans and budget studies
• Valuing completed work and arrange payments
• Provide advice on contractual claims

Requirements:

• Degree or Diploma in Building / Quantity Surveying, Mechanical Engineering, Electrical Engineering qualification
• 1 year experience within pre and post contract in consultancy environment would be of advantages
• Individuals of the highest caliber who are confident, driven and with excellent interpersonal skills
• Organized and able to handle stress

Responsibilities

• Provide quality Management and Administrative support
• Oversee an efficient and effective day to day operations of the branch or outlet
• Coach and develop colleagues to ensure standards are being maintained
• Assist in the development strategy plans
• Assist Managers complete daily tasks (implementing new policies)
• Understand each department's daily processes and goals
• Participate in company's strategic planning
• Assist Manager in evaluating performance (writing reports and data)
• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
• Implement and Improve customers retention measures
• Attract customers by answering product and service questions
• Ensuring a clean and safe working environment

Qualifications & Requirements

• Bachelor’s Degree in any field
• Strong verbal and written communication skills
• Customer-Oriented or Passionate about serving customers
• Knowledge or experience in management or relevant similar field is a plus

Roles & Responsibilities

Responsibilities:

Responsible for managing all operations, including profit, revenue, cash and quality targets.
Create store action plans to drive KPIs. (i.e. Quality Audits, Sales Targets).
Stock control (Orders, inventory, consumption, etc)
Ensure that quality standards are maintained always.
Recommending effective solutions to increase company sales and operations performance.
Supply Chain department - Liaise with suppliers, coordinate deliveries, manage problems with deliveries,
coordination
HR department - All staff-related matters and ensuring that processes are aligned with HR policy and
cooperating in interviews and demand staff calculation.
Conduct annual performance/appraisals and review pay packages for all staff.
Training department - To come up with SOPs, evaluation of training, training
of the staff of the stores, and developing Training materials for in-house courses.
Liaise with the finance team and logistics department promptly.
Reviewing business performance reports every month and providing recommendations to improve on
operational issues and implement corrective measures.
Responsive and available during the operation time of the stores.
Constantly keep in close contact with suppliers to source for competitive raw materials for the business.
Requirements:
Ability to transmit ideas and vision, verbal and written.
Project management and operations skills.
Ability to work under pressure in a multitask environment.
Written and verbal communication capacity in English (mainly)
Microsoft environment experience (Word, Excel, Power Point). Ability to prepare reports,
especially in Excel.
Valuable experience in quality control systems, ISO or similar is perferred

Job Highlights

• Education sector with Hybrid work arrangements
• 5 Days work week located at Marina Square

Main Duties and Responsibilities

Lead the Student Life team in student leadership, activities and records

• Manage and mentor student clubs and international student chapters, growth and engagement of student leaders and student community
• Organise activities such as appreciation events, integration and team building events etc.
• Organising training and learning opportunities to support academic learning
• Manage mobility applications to overseas university campus and keep records updated
• Manage student Life mailbox

Lead the International Office (IO) Team

• Plan and implement content/briefings for new students (pre-departure to 1st 3 months in Singapore)
• Provide regular training i.e. every quarter to Country Managers to build rapport and seek feedback for the services provided
• Lead the team in ensuring the relevant student visa are arranged and renewed on a timely manner
• Manage vendors providing off-site services for VISA processing and meet & greet services

Manage administration of In and Outpatient student medical insurance

• Liaise with the Business Units to coordinate registration of students for insurance
• Manage student enquiries on insurance update statistics

Others

• Regular communication and update with current students through various communication channels such as social media, webpage.
• Any other ad-hoc duties as required by the company from time to time.

Requirements

• Degree in any discipline with more than 5 years of experience
• Strong event management/leadership skills with ability to multi-task.
• Enjoy working with youths from different cultural backgrounds.
• Proactive team player with strong communication and interpersonal skills.
• Relevant experience in a Private Education Industry environment would be an advantage.
• Willing to work after 6pm and weekends where needed

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Sim Jia Hui

EA Personnel Reg No: R22106242

JOB DESCRIPTION

· Booking of customer appointments via different channels eg. Online, phone, etc

· Ensure customers’ physical treatment/product card balance tally with WESS System

· Compile outlet/roadshowfeedback forms and prepare reports

· Handles all customers’ online and offline enquires, complaints and refunds promptly

· Make sure all outlet staff possess and execute quality customer service

· Gather feedback/Investigate, discuss and negotiate with clients on complaint cases

· Gather feedback/Investigate, handle and process refund cases for customers

· Doing public relations with clients and maintain good relationship with them

· Ad-hoc tasks as assigned by Management

JOB REQUIREMENTS

· Possess a genuine willingness to learn, be intuitive，resourceful and coachable

· Possess an upbeat, positive and enthusiastic attitude. Create relationships from a cold start.

· Confident, self-starter who works well independently

· Must be highly self-motivated

· Professional phone etiquette

· Works well with other employees and is a team player with a positive attitude

· Strong communication skills, both oral and written

· With at least 1 year experience in customer service job or handling customers

· Basic knowledge on how to use Microsoft Word and Excel is required

· Minimum a diploma in any field of study is preferred

· Will be required to travel to various outlets and different roadshow venues to meet clients and

mangers when necessary

· 8 working hours per day

职位描述

• 通过不同预约渠道进行客户预约，例如, 网上、电话等

• 确保客户的治疗/产品实体卡余额与WESS系统的一致

• 收集并集合分店/路演顾客反馈表格并准备相关报告

• 及时处理所有客户的线上线下查询、投诉和退款

• 确保所有分店员工拥有并执行优质的客户服务

• 针对客户投诉与退款，收集客户意见，调查，与客户讨论和谈判以便提
出最适合的解决方案

• 与客户进行很好的交流并与客户保持良好的关系

• 管理层分配的临时/索碎任务

工作要求

• 具有真诚的学习意愿、直觉性、足智多谋和易于接受指导

• 拥有乐观、积极、热情的态度，与客户从零开始建立关系

• 自信、主动、能独立工作

• 必须具有高度的自我激励能力

• 拥有专业的电话礼仪

• 与其他员工合作良好，具有积极的团队合作精神

• 较强的口头和书面沟通能力

• 具有至少1年客户服务工作经验或面对/处理客户的经验

• 需要有基本知识知道如何使用 Microsoft Word 和 Excel

• 至少拥有任何学习领域的高中文凭

• 必要时将被要求前往各个分店和不同的路演场地与客户和经理会面
与开会或处理客户的投诉与退款

• 一天长达8小时的工作时间

Job Descriptions:

• Receive training and perform duties in service / kitchen department
• Assist Outlet Manager/Overall responsible for the smooth operations of the restaurant
• Gain deep and thorough knowledge of the restaurant operation by rotating on each position
• Perform cashiering duties and maintain cleanliness and general upkeep of the restaurant
• Participate in initiatives to further improve service standards and procedures
• Observe high standards of mise en place with attention to detail
• Generate daily sales report and present to company's management
• Perform stock ordering and controlling in daily basis
• Perform effective problem solving skill when neccesary
• Delivering superior food and beverage service and maximizing customer satisfaction
• Promote upselling of food and services
• Responsible for planning weekly/monthly schedule of manpower
• Any other tasks as and when assigned by Management

Job Requirements:

• At least 1 to 2 years of food & beverage industry experience
• Highly customer service oriented
• Exhibit strong leadership skills
• Cheerful, and fun-loving individual who likes communicating with people

Jobmatch Recruitment Pte Ltd

License No: 17C8617

EA Registration No: R1104161

EA Personnel: Kenny Loh Boon San

60 Albert St, #10-09 OG Albert Complex, Singapore 189969

Be A Force for Change.

1. We empower our people to be leaders at all levels. We expect them to challenge status quo and grow together with us.
2. As a HR manager with an entrepreneurial mindset, you are a self-starter, an independent learner, and a game-changer.

Your Role As a Leader.

Guide the Vision and Strategy behind HR.

1. Build a Resilient Culture First Foundation: Recognise changing business needs and listen to our employees to help us make better decisions and bring about real change in our company.
2. Leadership: Lead a group of HR executives who are responsible for delivering business impact through HR policies and processes.
3. Employee Development: Help your people to grow.

Strategic Planning.

1. Manpower Planning

• Develop a healthy manpower budget with the management team to ensure prompt deployment of resources to support company operations.

2. Enhance Employees’ Experience at All Touch Points.

• Speed up hiring by developing multiple recruitment pipelines.
• Increase retention rate by improving Hiring, Retention, Exit and Payroll processes, initiatives and policies.

3. Encourage Productivity.

• Measure what matters, guide HODs in reviewing their KRAs.
• With the HODs, discover new ways to make work better and more enjoyable. Explore digitization and process automation with our Change Manager.

4. Positive Growth Mindset to Develop Our People

• Grow and retain our people through data-driven strategies that support continuous business growth even during challenging times.
• Encourage our managers to have more 1-1 conversations and empower them with tools and resources to achieve their talent development goals.
• Provide employees with actionable development plans that are aligned with the company’s strategic growth.
• We don’t “Sell” potential employees the dream career growth because we deliver it.

Who You Are.

1. Worker- & Data-Obsessed
   You love numbers, and you’re great at uncovering worker insights, behavior and trends through employee engagement surveys. We hypothesize, test and iterate to refine our innovative HR policies and plans.
2. Goal Getter
   You are highly organised, and able to manage and prioritise your workload and tasks to achieve your goals and KPI’s.
3. Effective Communicator and Mediator
   You possess outstanding communication skills, both verbal and written. Adept at simplifying concepts, communicating company-wide HR policies and resolving conflicts.

Required Experience.

• Relentless energy to push yourself further. Pick up new skills and find new ways to reach our shared goals.
• Be undefeated by failures and embrace learning. We try new things that sometimes don’t work, which is part and parcel of growth hacking.
• Possess the wisdom to counter naysayers.
• You enjoy developing Human Resources and Human Capital, and have performed this role effectively in the past with success.
• At least 5 years of experience working in a generalist HR function. Have a thorough understanding of Singapore employment legislation, regulations and best practices.

• Explore and embrace technological advancements to enhance operational efficiency and effectiveness, while delivering added value to our customers.
• Develop and optimize the capabilities and processes of our global logistics systems.
• Initiate new logistics projects and innovative initiatives, addressing pain points, issues, and risks by identifying suitable digital solutions.
• Stay abreast of the latest technology trends, proposing new and emerging technologies and potential partnerships within the logistics industry.
• Create and manage a detailed project schedule and work plan.
• Collaborate with IT professionals to implement efficient systems.
• Regularly update various stakeholders on our strategy, any necessary adjustments, and our progress.
• Craft functional specifications for proposed solutions.
• Utilize analytic methods and tools to monitor Key Performance Indicators (KPIs), report on supply chain performance, and gain insights to understand, predict, and control logistics operations and processes.

Requirements:

• Bachelor’s degree in Logistics/Business Management, Information Technology or equivalent
• 4 years or above experience in Business Transformation and Global Logistics Operations.
• Excellent knowledge of Supply Chain Processes (warehouse management, inventory planning, logistic domain)
• With System Implementation experience.

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected];

EA License No.: 13C6305

Registration No.: R1985956

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Drive performance, identify achievements as well as areas of focus

Have knowledge of healthcare and postpartum care services

Develop strategies, attend sales calls, meetings to create new opportunities from both existing and new clients

Identify sales growth opportunities, analysing market conditions, partner with management team and representatives to develop and implement innovative action plans

Maintain accurate up to date records of sales activities, client interactions, and deal progress in the system

Stay up to date with industry trends, technological advancements, competitive landscape to provide valuable insights to both clients and internal teams

Maintain and build strong sales pipeline through prospecting, networking and lead generation activities

Conduct in-depth consultations with prospective client to understand their needs, pain points, goals and effectively communicate how our solutions can address their specific challenges

Leads communication and implementation to execute sales strategies and tactics which result in exceeding revenue targets

Proactively identify, prospect and pursue new business to achieve targets

Develop and deliver compelling sales proposals and presentations, tailored to each client's unique needs and objectives

Negotiate terms and pricing to ensure mutually beneficial agreements for both the client and the company

Meet and exceed assigned sales targets and quotas on a consistent basis