JOB SUMMARY
- We are seeking an experienced and strategic product management leader to drive the growth and innovation of our FI Clearing product suite globally. The role will sit at group with active involvement across USD, EUR, GBP, RMB as well as a large number of other locations with FI clearing solutions.
- This role encompasses core product management responsibilities, commercialisation strategies, leveraging data for insights, standardisation efforts, and the enhancement of our Asian Clearing proposition. The role initially involves leading a small team with extensive collaboration with group-level and in-country product managers.
- The ideal candidate will have deep expertise in cross-border payments, correspondent banking needs, payment clearing systems and bank/on-behalf-of payment flows and solutions. You will have a strategic and solution-orientated mindset, being client-led, risk aware. You will also have a proven track record of leading product managers, delivering innovative FI relevant capabilities and driving commercial success.
RESPONSIBILITIES
Strategy
- Position SCB’s capabilities and reputation within the FI clearing business.
- Lead the end-to-end management and lifecycle of FI clearing products, with a specific focus on Banks and Affiliates. This will include enhancements of existing capabilities and new initiatives.
- Define and execute the product roadmap in alignment with the global payment strategy, FI clearing growth agenda and evolving client needs. Prioritise based on commercial opportunity, market intelligence, client feedback and competitive analysis.
- Drive revenue growth by developing robust commercialisation strategies, including product performance tracking, pricing models, value propositions, standardisation opportunities and go-to-market plans.
- Lead initiatives to modernise the FI clearing product suite, leveraging emerging technologies (e.g. API, ISO20022, real-time cross border) to improve functionality, commercial advantage and efficiency.
- Partner closely with other TB Product Teams, to include Transactional FX, Liquidity & Trade Lending teams to drive cross-sell and further revenue opportunities.
- Spearhead the enhancement of SCB’s Asian clearing proposition, ensuring competitive positioning, local nuances and regulatory compliance.
- Stay ahead of market trends, emerging technologies and regulatory changes to ensure the product suite remains innovative and relevant.
- Determine and assess partnership requirements for FI Clearing to evolve the product offering.
- Collaborate with senior leaders across the bank to secure buy-in for product initiatives and drive alignment with strategic goals.
Business
- Drive the P&L for the FI clearing product, focussed on revenue growth, NFI, balances and overall profitability.
- Contribute to the development of the overall product strategy, product roadmap, and business plan
- Act as a subject matter expert in correspondent banking / FI Clearing, engaging with Sales, Coverage and clients to understand needs and pain points.
- Analyse product performance using data-driven insights, identifying areas for improvement and growth.
- Determine opportunities for standardisation to drive fee optimisation, claim recovery rates and/or processes that impact the end-to-end clearing offering.
- Partner with regional and in-country teams, and drive a holistic FI Clearing product plan across all booking locations.
- Work closely with other Product Owners, Product Developers, Solution Delivery, Marketing, Sales, Coverage, Operations, Digital Channels, Platforms and Engineering teams to define and develop detailed product/business requirements.
- Constantly monitor the business environment as well as analyse competitor’s offerings in the market and recommend appropriate strategies to respond to market opportunities and/or threats.
- Run a robust operating plan outlining product release timelines and implementation with coordination of all the activities required to bring the product to the client/market.
- Collaborate with key location product managers to ensure product readiness before pilot / launch, including commercialization tool kits, product packs and training.
- Provide business solutions for complex deals or RFPs to drive sales and solutions.
- Establish and attend meetings with Swift, across various initiatives.
- Represent SCB at client events, industry conferences and working groups.
Processes
- Understand the end-to-end operating model across locations, while taking steps to improve points of friction in the client journey and potential failures from a risk management perspective.
- Look for opportunities to optimise the end-to-end product lifecycle, across processes.
- Understand the FI clearing product capabilities and gaps across locations, while taking steps to reach consistency.
- Ensure seamless management of products by partnering with technology, operations, risk and compliance teams to establish efficient processes and frameworks.
- Create new revenue streams with meaningful returns over the long term, through product enhancement and innovation, whilst uplifting current revenue streams through process efficiencies and digitization.
- Manage product investments from reduction of unit cost of product to optimization of launch/go-to-market cost for products.
People & Talent
- Initial direct management of 1-2 Group Product Managers (a sub-set of Group Payments) with possibility for growth.
- Drive a performance culture in the team and build a strong talent pipeline.
- Lead through collaboration, influence and client outcomes to drive superior results.
- Lead through example and build the appropriate culture and values.
- Set appropriate tone and expectations amongst colleagues and work in collaboration with risk and control partners.
- Ensure active communication of vision, priorities and progress to the business to foster engagement, awareness and motivation.
Risk Management & Governance
- Responsibility for the product programme and related country addendums which impact FI Clearing products. Ensure variations are reflected accordingly.
- Execute new FI deals within the framework of the deal review policy.
- Ensure client facing documentation relating to FI clearing products are maintained and up-to-date.
- Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.
- Willingness to ‘speak up’ in the event of any realized or perceived breach of group conduct rules or laws by colleagues.
- Willingness to work with any local regulators in an open and cooperative manner
Regulatory & Business Conduct
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key Stakeholders
External
- FI Clients
- Competitors (industry initiatives)
- Regulators
- SWIFT
- BAFT
Internal
- CCIB Coverage, Sales, respective country/region Heads
- Technology & Operations
- Digital Channels
- Central and regional / local product management
- Legal and CFCC
Our Ideal Candidate
- 10 years of relevant experience in Transaction Banking Product Management, focused on the FI segment.
- Deep understanding of correspondent banking/ global clearing, cross-border payment flows, financial messaging, payment systems & technology
- Commercial and financial acumen to drive a strategic growth priority for SCB, measure product success, develop business cases, and actively manage internal and external stakeholders.
- Strong strategic thinker with demonstrated ability to develop a business vision, proactively define and execute product strategy, prioritise effectively and deliver a product roadmap
- Experienced product manager across the product lifecycle to include ideation, requirements, commercialisation and sunset.
- Experience working with industry and regulatory bodies across markets, including standard setters.
- Creative problem solver, capable of developing innovative and differentiating solutions. Keen interest in emerging payment technology, new financial services players, and the application to global clearing.
- Proven leadership track record in a product leadership role, well versed at cross-team collaboration, managing change and setting up high impact teams
- Demonstrated knowledge of payment regulations and product risk management as it applies to global clearing/ correspondent banking.
- Global perspective: experience working across multiple geographies and understanding nuanced payment ecosystems and client requirements.
Role Specific Technical Competencies
- Knowledge of Product Line
- Disruptive Innovation
- Business Performance Management
- Product Development Lifecycle
- Strategic Planning
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment Assessments
Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
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