Responsibilities:

• Influence business unit leadership to make sound strategic decisions for business
• Provide key analysis of strategic concepts plus financial assumptions along with feasible recommendations
• Assisting the management operations, supporting administrative and clerical tasks, and coordinating with other departments for project support to meet the organization's objectives and profitability goals
• Assisted in developing policies and procedures to ensure greater control and accountability of all departmental functions
• Excellent communication, be organized, and have time-management skills to perform duties in a fast-paced environment

Technical Skills and Competencies:

• Active participation in strategic planning process, including development and execution of business campaigns
• To develop negotiation and presentation skills to communicate effectively and clearly to others
• To understand of audience engagement and other business support functions
• To identify key stakeholder relationships, needs and interests, and coordinate with stakeholders on day-to-day basis
• To collate feedback on different media and understand and present the advantages and / or disadvantages of different communications media options
• To develop company business campaigns and enhance campaign awareness and campaign visibility

You Make It Great! Great Start Great Future.

At McDonald's, we're a big fan of passion. If you've always dreamt of running a restaurant, we'll gladly show you the way to lead and operate a food business like a seasoned entrepreneur. And when you get there, we'll get you ready for even bigger roles at one of the world's largest food service companies. You're gonna be great here!

As a Restaurant Management Trainee, you will learn to

• Shape the future of McDonald's
• Master million-dollar budgeting, cost management, and inventory planning
• Plan and execute sales building activities
• Take charge of Quality, Service, and Cleanliness assurance within the restaurant operations
• Supervise store operations, cash control, and shift management
• Manage a high-performance team and develop their talents
• Drive recruitment, training, and marketing campaigns

We are looking for people who have

• A Degree, Diploma, Higher Nitec or Nitec in any discipline
• High energy and a strong passion for delighting customers
• Drive and resourcefulness to deliver results
• Strong management skills with the ability to lead and motivate a team
• Able to work shifts, weekends and public holidays (5-day work week)

Daily Operations
• Ensure close monitoring of the usage of cleaning supplies and the right chemical for the respective dishwashing machines.
• Supervise and train stewards on tasks and daily routines.
• Ensure cleaning processes, workplace environment and that of our staffs comply and meet quality guidelines and standards
• Conduct any necessary investigations and respond to the corresponding corrective measures to prevent a reoccurrence upon feedback from the customer.

• Involved in all operations set up and training
• Plan and coordinate the workflow on the production lines to achieve production targets according to the committed deliveries and quality standards

Requirements
• Candidates with no experience are welcome to apply
• High level of flexibility and adaptability and willingness to learn

• Able to work in a team and independently in a fast-paced environment

• Able to work on weekend

Duties and Responsibilities

• Provide service to customers in accordance with the Company’s service standards and guidelines
• Receive and perform in-store and delivery orders
• Cashiering and sales reporting
• Cooking and preparation of food and drinks items for sale
• Inventory and stock management, estimate stock requirement and place orders, moving and arrangement of stocks when delivered
• Monitor and maintain food quality and safety in compliance with the Company’s safety and risk management policies and procedures
• Maintain store cleanliness and hygiene, clean workstations and equipment following all Company’s rules and procedures.
• Store opening and closing duties
• Understudy Outlet Manager/ Assistant Outlet Manager on all aspects to achieve profit and productivity targets.
• Understudy Outlet Manager/ Assistant Outlet Manager on training and developing of F&B staff
• Understudy Outlet Manager/ Assistant to ensure Outlet Compliance with authority and company regulations in aspects including but not limited to hygiene, workplace safety, sales reporting, cash management, marketing displays, and inventory controls
• Other ad-hoc duties when required

Job Duties:

• Ensure consistent quality of food and beverages for all customers.

• Provide excellent customer service at the counter.

• Adhere to health, safety, and sanitation guidelines to maintain hygiene standards.

• Maintain cleanliness of preparation and counter areas.

• Handle cash transactions.

• Plan, recruit, and schedule monthly duty rosters for drink stall staff.

• Submit staff attendance and leave records to the office for payroll processing.

• Analyze the cost of goods sold and ensure staff meet monthly KPI sales targets.

• Review financial transactions such as budgets and payroll records.

• Manage service performance and employees during shifts in the absence of the Outlet Manager, including training, providing support during busy periods, addressing customer complaints, and maintaining positive relationships with the store to ensure maximum customer satisfaction.

• Act as the primary point of contact for customers, ensuring consistent and fair handling of customer complaints and adherence to company policies.

• Follow closing procedures in accordance with company policies and procedures to minimize financial risk.

• Foster two-way communication and cultivate an environment of ownership, motivation, and teamwork.

• Manage day-to-day food and beverage operations within budgetary guidelines and to the highest standards.

• Design exceptional menus, purchase goods, and implement necessary improvements.

• Conduct monthly inventory in the designated store.

• Perform other ad hoc duties assigned by the Manager.

Requirements:

• Minimum 2 years of experience working in a coffee shop environment.

• Willingness to work long hours and weekends.

• Up-to-date with food and beverage trends and best practices.

• Proficiency in various computer software programs (MS Office, restaurant management software, POS system).

• Experience in handling customers and resolving problems efficiently.

Job Purpose and Key Accountabilities:

As a Management Trainee, your main goal will be to learn and master various aspects of the company's operations, including but not limited to operations management, human resources management, team leadership, decision-making, and problem-solving. Through this training program, you will acquire the necessary skills and knowledge to prepare for future senior management positions.

Key Accountabilities:

1. Continuously learn and understand the specific business operations and management strategies of the company.
2. Participate in and lead team projects, enhancing teamwork and leadership.
3. Effectively manage and execute projects in a multitasking and high-pressure environment, with a results-oriented approach.
4. Solve problems encountered in work, formulate and implement solutions, emphasizing replicable processes.
5. Embrace change, continuously improve your skills and knowledge, and break through your own capability boundaries.

Main Duties and Responsibilities:

• Participate in the company's daily operations and management activities, learning the company's business processes and strategies.
• Assume a leadership role in projects, effectively distribute tasks and manage progress, ensuring smooth completion of projects.
• Think independently when encountering problems, propose and implement solutions, and conduct a review after problem resolution.
• Accept feedback from superiors and colleagues, continuously improve your skills and knowledge, and maintain positive energy with an open mindset to change.
• Enhance your professional knowledge and skills by participating in the company's training and learning activities and continuously learning.

Job Specification:

• Education: Bachelor's or master's degree in business management, education, psychology, or other related fields.
• Skills: Leadership and teamwork abilities, problem-solving and decision-making capabilities, project management skills.
• Personal Characteristics: High self-drive, leadership, adaptability, resilience.
• Career Goals: Passionate about education and training, looking forward to long-term development in the company, willing to take up a management position after completing the training.
• Others: Deep understanding of the education and training market in Singapore, familiar with basic information technology and software applications.

Working Hours (43 hours per work week):

Mon : off

Tuesday - Friday : 1.30pm - 7.30pm

Saturday and Sunday: 9.00am - 7.30pm

Duties and Responsibilities

• Provide service to customers in accordance with the Company’s service standards and guidelines
• Receive and perform in-store and delivery orders
• Cashiering and sales reporting
• Cooking and preparation of food and drinks items for sale
• Inventory and stock management, estimate stock requirement and place orders, moving and arrangement of stocks when delivered
• Monitor and maintain food quality and safety in compliance with the Company’s safety and risk management policies and procedures
• Maintain store cleanliness and hygiene, clean workstations and equipment following all Company’s rules and procedures.
• Store opening and closing duties
• Understudy Outlet Manager/ Assistant Outlet Manager on all aspects to achieve profit and productivity targets.
• Understudy Outlet Manager/ Assistant Outlet Manager on training and developing of F&B staff
• Understudy Outlet Manager/ Assistant to ensure Outlet Compliance with authority and company regulations in aspects including but not limited to hygiene, workplace safety, sales reporting, cash management, marketing displays, and inventory controls
• Other ad-hoc duties when required

Job Description & Requirements

The Management Executive assists Management in the provision of wine retail and wine service

~ Coordinate food and beverage service.
~ Coordinate wine retail service.
~ WSET level 3 minimum.

~ Execute crisis management plan.
~ Implement site/outlet and equipment maintenance plans.
~ Maintain displays.
~ Maintain inventories.
~ Manage productivity improvement.
~ Manage quality system and processes.
~ Manage service performance.
~ Manage workplace safety and health system.
~ Prepare and serve alcoholic beverages.
~ Prepare and serve wine.
~ Provide quality control for service.
~ Solve problems and make decisions at managerial level.
~ Supervise bar service.
~ Supervise, motivate and empower staff.
~ Understand new world wine producing countries.
~ Understand old world wine producing countries.
~ Understand sparkling, sweet and fortified wines.
~ Understand viticulture, vinification and wine packaging.

Responsibilities:

• Influence business unit leadership to make sound strategic decisions for business
• Provide key analysis of strategic concepts plus financial assumptions along with feasible recommendations
• Assisting the management operations, supporting administrative and clerical tasks, and coordinating with other departments for project support to meet the organization's objectives and profitability goals
• Assisted in developing policies and procedures to ensure greater control and accountability of all departmental functions
• Excellent communication, be organized, and have time-management skills to perform duties in a fast-paced environment

Technical Skills and Competencies:

• Active participation in strategic planning process, including development and execution of business campaigns
• To develop negotiation and presentation skills to communicate effectively and clearly to others
• To understand of audience engagement and other business support functions
• To identify key stakeholder relationships, needs and interests, and coordinate with stakeholders on day-to-day basis
• To collate feedback on different media and understand and present the advantages and / or disadvantages of different communications media options
• To develop company business campaigns and enhance campaign awareness and campaign visibility

Responsibilities:

• Influence business unit leadership to make sound strategic decisions for business
• Provide key analysis of strategic concepts plus financial assumptions along with feasible recommendations
• Assisting the management operations, supporting administrative and clerical tasks, and coordinating with other departments for project support to meet the organization's objectives and profitability goals
• Assisted in developing policies and procedures to ensure greater control and accountability of all departmental functions
• Excellent communication, be organized, and have time-management skills to perform duties in a fast-paced environment

Technical Skills and Competencies:

• Active participation in strategic planning process, including development and execution of business campaigns
• To develop negotiation and presentation skills to communicate effectively and clearly to others
• To understand of audience engagement and other business support functions
• To identify key stakeholder relationships, needs and interests, and coordinate with stakeholders on day-to-day basis
• To collate feedback on different media and understand and present the advantages and / or disadvantages of different communications media options
• To develop company business campaigns and enhance campaign awareness and campaign visibility

Job Responsibilities

• Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service;
• Delivering sales, outstanding customer experience, and operational expectations;
• Maintaining personal and productivity goals;
• Connects with every customer by asking open-ended questions to assess needs;
• Ability to learn and share the expertise of products and trends to fit customer’s needs;
• Maintains an awareness of all product knowledge, and current or upcoming product/trends;
• Contributes to a positive and inclusive work environment;
• Keen sense of business acumen, excellence in critical thinking and analytical skills;
• Team player with strong communication and interpersonal skills;
• Strategic player, driven and ambitious in delivery of results;
• Any other ad hoc duties assigned.

Requirement

• Fresh Graduate with less than 1 year of work experience;
• A Bachelor Degree on track to a minimum of Second Upper Honors or equivalent;
• Sales-driven and results-oriented
• Strong passion for customer service
• Relevant experience in the retail industry
• Good interpersonal and communication skills
• Energetic and motivated with a positive mindset
• Able to work on rotating shift, weekends and public holidays

Responsibilities

• Provide quality Management and Administrative support
• Oversee an efficient and effective day to day operations of the branch or outlet
• Coach and develop colleagues to ensure standards are being maintained
• Assist in the development strategy plans
• Assist Managers complete daily tasks (implementing new policies)
• Understand each department's daily processes and goals
• Participate in company's strategic planning
• Assist Manager in evaluating performance (writing reports and data)
• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
• Implement and Improve customers retention measures
• Attract customers by answering product and service questions
• Ensuring a clean and safe working environment

Qualifications & Requirements

• Bachelor’s Degree in any field
• Strong verbal and written communication skills
• Customer-Oriented or Passionate about serving customers
• Knowledge or experience in management or relevant similar field is a plus

Job Descriptions:

• Receive training and perform duties in service/kitchen department
• Assist Outlet Manager/Overall responsible for the smooth operations of the restaurant
• Gain deep and thorough knowledge of the restaurant operation by rotating on each position
• Perform cashiering duties and maintain cleanliness and general upkeep of the restaurant
• Participate in initiatives to further improve service standards and procedures
• Observe high standards of mise en place with attention to detail
• Generate daily sales report and present to company's management
• Perform stock ordering and controlling in daily basis
• Perform effective problem solving skill when necessary
• Delivering superior food and beverage service and maximizing customer satisfaction
• Promote upselling of food and services
• Responsible for planning weekly/monthly schedule of manpower
• Any other tasks as and when assigned by Management

Job Requirements:

• At least 1 to 2 years of food & beverage industry experience
• Highly customer service oriented
• Exhibit strong leadership skills
• Cheerful, and fun-loving individual who likes communicating with people

Jobmatch Recruitment Pte Ltd

License No: 17C8617

EA Registration No: R1104161

EA Personnel: Kenny Loh Boon San

60 Albert St, #10-09 OG Albert Complex, Singapore 189969

Job Description:

• Receive training and perform duties in various sections of the company’s operations such as the Service Department, Kitchen Department, Supporting Function Department etc;
• Gain deep and thorough knowledge of the company’s restaurant operation by rotating on each position;
• Learn from experienced employees to acquire information about methods, procedures, and standards required to perform and excel in your training;
• Progressively master the skills to run restaurant operations.
• Acknowledge and achieve performance goals and objectives defined by management.
• Consistently monitor individual performance and progression with your superior and management.
• Upon completion of all basic training, set new goals and objectives with the management for your progression in the company.
• Provide support as needed in various departments;
• Perform ad-hoc duties as assigned by your superior.

Job Requirements:

• Candidate must possess at least a Degree in Hospitality Management;
• Applicants with relevant working experience in the related field will be an advantage, however, applicants without relevant working experience are also welcome to apply as full training will be provided;
• Preferably Junior Executive specialized in Food/Beverage/Restaurant Service or equivalent;
• Candidates who master more than one language will be an added advantage, as oversea assignment will be assigned; (in order to handle queries, concerns and feedback from other language speaking counterparts regarding with the training and other restaurant operation related matters.)
• Successful applicants will have the opportunity to assign assignments at oversea branches.

This programme is for candidate seeking the knowledge and management skills in food and beverage for managing a restaurant.

The objectives of the programme are:

• Prepare candidate for entry-level to managerial Restaurant Manager level employment in the food and beverage industry
• Assist in efficient running and profitability of restaurant
• Ensure good service are provided in accordance with the Group’s SOPs
• Maintain service quality and consistency standards
• Adhere to the Group’s procedures and propose improvements to:
• maintain a healthy working environment;
• ensure customers’ satisfaction;
• monitor stocks level including inventory checks; and
• ensure the overall management of the restaurant operations.

On completion of this training programme, candidate will have the knowledge and skills in restaurant operation and customer service skills and be able to apply them at the workplace.

• Certificate / Diploma / Degree in hospitality or relevant field
• Passion for service
• Motivated, result-oriented and a fast learner
• Good organizational and planning abilities
• Computer literate and with excellent interpersonal skills
• Able to work on weekends and Public Holidays

Responsibilities:

• Influence business unit leadership to make sound strategic decisions for business.
• Provide key analysis of strategic concepts plus financial assumptions along with feasible recommendations.
• Assisting the management operations, supporting administrative and clerical tasks, and coordinating with other departments for project support to meet the organization's objectives and profitability goals.
• Assisted in developing policies and procedures to ensure greater control and accountability of all departmental functions.
• Excellent communication, be organized, and have time-management skills to perform duties in a fast-paced environment.

Technical Skills and Competencies:

• Active participation in strategic planning process, including development and execution of business campaigns.
• To develop negotiation and presentation skills to communicate effectively and clearly to others.
• To understand of audience engagement and other business support functions.
• To identify key stakeholder relationships, needs and interests, and coordinate with stakeholders on day-to-day basis.
• To collate feedback on different media and understand and present the advantages and / or disadvantages of different communications media options.
• To develop company business campaigns and enhance campaign awareness and campaign visibility

Job Summary:
The Management Trainee will participate in an intensive training program designed to build expertise in various aspects of restaurant operations. This role serves as a pathway to leadership positions within the food and beverage (F&B) industry, equipping trainees with the skills and knowledge necessary for success.

Key Responsibilities:

• Collaborate with restaurant teams to plan and execute promotional activities effectively.
• Monitor and evaluate operational processes to ensure the achievement of key performance indicators (KPIs).
• Implement strategies to maintain and enhance operational performance and service quality.
• Address guest orders, inquiries, and complaints with professionalism to deliver exceptional customer service.
• Coordinate seamlessly between kitchen and service teams to optimize operational efficiency.
• Supervise and manage inventory flow to maintain optimal stock levels and reduce wastage.
• Ensure strict adherence to food safety and hygiene regulations across all operations.
• Maintain high standards of cleanliness and orderliness throughout the establishment.
• Perform additional responsibilities as assigned by management to support operational objectives.

Required Qualifications:

• Bachelor’s degree in Business Administration, Operations Management, or a related field.
• Strong analytical and problem-solving abilities.
• Exceptional communication and interpersonal skills.
• Proven ability to work collaboratively in a team-oriented environment.

COMPANY DESCRIPTION

About BW Group

BW Group is a leading global maritime company involved in shipping, floating infrastructure, deepwater oil & gas production, and new sustainable technologies. Founded in 1955 by Sir YK Pao, BW controls a fleet of over 490 vessels transporting oil, gas and dry commodities, with its 200 LNG and LPG ships constituting the largest gas fleet in the world. In the renewables space, the group has investments in solar, wind, batteries, biofuels and water treatment. BW is proud to be listed as one of Forbes World's Best Employers 2023.

Are you ready to make an impact?

What drives us is our mission to deliver energy for the world today, and to find solutions for tomorrow. If you want to make lives better around the world by providing access to energy, while working on sustainability and decarbonisation, we'd like to hear from you. Working at BW you will feel the pulse of the world each day. If something happens in the world, we feel it, and you can play your part by anticipating and responding to it. Our high-performing teams are drawn to BW by the global nature of our work and the satisfaction of working with collaborative people who inspire each other to deliver exceptional results.

RESPONSIBILITIES

The Asset Management team is responsible for BW Group vessels management activities such as investment/divestment of vessels, identify business opportunities, generate returns through asset play, long term projects and/or forward paper markets as well as supporting other business units in their sales and purchase activities.

A successful candidate would ideally be able to work under time pressure, attention to detail for reviewing and negotiating contracts and good business acumen.

Responsibilities:

• Support the evaluation of investment/divestment decisions through quantitative and qualitative analysis as part of the proposal process
• Support in the negotiations for ship Sale & Purchase agreements and Newbuilding contracts
• Administration of existing contracts/agreements
• Maintain and update databases (S&P and MDM)
• Assist and responsible for sending out routine reports
• Monitor and update FFA positions as and when required.
• Participate in ad-hoc projects as required
• Liaise with external parties on operational and technical matters on BW Dry Cargo fleet
• Liaise with Buyers/Sellers or brokers on post-fixture documents

• Bachelor (BA, Finance, Economics or Shipping/Maritime)
• Preferably 1-3 years maritime experience
• Candidates with relevant internship or work experience may be considered
• Ability to synthesize and present information to support decision making
• Ability to work in a precise and accurate manner while under time pressure
• Good collaboration and team player
• Well versed with Microsoft Office products (i.e Excel and PowerPoint)
• Able to commit to a 1-year contract period

At BW, we offer challenging work in an international environment with a team of dedicated and competent colleagues. We recognise that the success of BW rests with each employee's ability to provide the necessary skills and confidence within the team, and our training is tailored to suit individual needs and career aspirations.

Vision: Best on Water

Mission: We deliver energy for the world today, and find solutions for tomorrow

Values

• Collaborative
• Ambitious
• Reliable
• Enduring

If our values resonate with you and you think you can contribute, we would be delighted to hear from you!

Don't meet every single requirement? At BW, we value diversity and the unique experiences that people from different backgrounds bring to our business. We welcome you to apply for the role even if you don't fully meet all the listed requirements, especially if you are passionate about building an inclusive culture where we strive to be our best. You may be just the right candidate!

Information for Recruitment Agencies:

BW endeavours to recruit and fill vacancies directly. However, when we do need to engage with agencies, BW operates a preferred supplier list (PSL) and will not be accepting unsolicited applications from non-PSL agencies for this role.

We are a cakes and pastries production kitchen and due to expansion, we are looking for a management trainee to be trained in various aspects of our business operations (including admin, accounts, production, sales, marketing, etc).

If you have a cheerful personality and willing to work hard, we would like to hear from you.

Pls send your resume to:

[email protected]

WHO WE ARE?

Job Highlights

• Have a voice in the company
• Autonomy
• Understand a wide scope of functions in an organisation

Job Description

Designed for competent individuals desiring long-term career success, the EDUVALUE Management Associate Programme invites outstanding individuals to embark on a meaningful career journey to grow alongside EDUVALUE, eventually being placed in key leadership roles.

Discover an organisation with a dynamic team, where your voice is always heard and your work will be exciting, meaningful and challenging. You will be a large part of a small family of enthusiastic and dedicated individuals, forging the future of EDUVALUE.

Job Responsibilities

• Discover an opportunity to learn how various business operations are executed, from the ground up: from strategy, HR, policies, compliance, and much more
• Work closely with clients to understand the different functions within their company
• Carry out audits on clients’ processes
• Consult with clients to streamline processes
• Conduct training and provide support to clients
• Participate in the development of EduValue
• Fast-track to leadership position for high performers
• Potential to branch out to other companies under the group

Do you possess the following traits? If so, we want you!

• Min. Diploma / Degree holder with strong communication and interpersonal skills
• Versatile team player, with strong self-discipline and project management skills
• Large capacity for learning and embracing challenges
• Able to work independently with minimal guidance and able to handle parallel projects
• Highly process driven and able to deliver work with timeliness and quality
• Adventurous, and enjoy working in a fast, dynamic environment

Note:

• Candidates with Private Education Industry experience will be highly advantageous
• Candidates with experience with EduTrust will be preferred

We regret that only shortlisted candidates will be notified.

Job Description

· Perform duties in various sections of the company’s operations

· Acquire knowledge of the company’s outlet operation by rotating in each position;

· Oversee stock management and coordinate supply orders

· Acknowledge and achieve performance goals and objectives defined by management.

· Monitor and foster service quality and customer satisfaction

· Ensure outlet and equipment are in working condition

· Achieved sales target and KPIs given by the management

· Provide timely communications to internal and external stakeholders

· Perform ad-hoc duties as assigned by your superior.

Job Requirements:

· Strong communication, interpersonal and management skills

· Preferably Junior Executive specialized in Food/Beverage/Restaurant Service or equivalent;

· Successful applicants will have the opportunity to assign assignments at oversea branches.

Roles & Responsibilities

Job Description

· Perform duties in various sections of the company’s operations

· Acquire knowledge of the company’s outlet operation by rotating in each position;

· Oversee stock management and coordinate supply orders

· Acknowledge and achieve performance goals and objectives defined by management.

· Monitor and foster service quality and customer satisfaction

· Ensure outlet and equipment are in working condition

· Achieved sales target and KPIs given by the management

· Provide timely communications to internal and external stakeholders

· Perform ad-hoc duties as assigned by your superior.

Job Requirements:

· Strong communication, interpersonal and management skills

· Preferably Junior Executive specialized in Food/Beverage/Restaurant Service or equivalent;

· Successful applicants will have the opportunity to assign assignments at oversea branches.

Join our dynamic team as a Site Planning and Management Officer, where you will play a pivotal role in shaping the future of community care facilities for seniors!

Job Description:

• Develop comprehensive plans to strategically locate community care facilities across the island, and creatively utilising innovative space solutions to address land scarcity, ensuring optimal accessibility and service delivery for our senior population.
• Conduct comprehensive site assessments to determine the suitability of locations for community care facilities.
• Analyse demographic data and community needs to inform the planning and assessment decisions.
• Collaborate with diverse stakeholders to co-design and co-develop functional community care facilities that enhance the delivery of care services for the seniors.
• Assist in drafting compelling papers, reports, presentations to secure approvals from management and the Ministry.
• Take charge of developing and managing budgets, key project milestones, and implementation plans to ensure timely delivery of community care facilities.

Job Requirements:

• Bachelor’s degree in a relevant field (e.g., urban planning, public administration, business administration, facility management, etc.).
• Proven experience in site planning and management, policy operationalisation, and project management, preferably within community care services or the public sector.
• Strong analytical abilities with proficiency in paper writing and making data-driven decisions.
• Excellent communication, interpersonal, and stakeholder management skills to effectively collaborate with diverse stakeholders.
• Ability to work independently in a fast-paced environment, demonstrating flexibility and resilience in adapting to dynamic changes.
• Strong project management skills to ensure successful execution of initiatives.

Assists the Operations Manager in the overall management of the Building Services & Tenant Management (BSTM) operations of One Raffles Place to surpass Grade A office building standards.

Responsibilities:

• Assists to develop plans and manage daily operations for One Raffles Place to ensure excellent standards are achieved and requirements are met according to agreed service levels.
• Assists to develop policies to improve operational efficiency and productivity.
• Assists to develop and improve SOPs and departmental BCP.
• Assists to ensure effective communication within the team and with internal/external stakeholders to achieve their assigned KPIs.
• Assists to review contracts' specifications to ensure cost effectiveness and competitiveness.
• Assists to manage capital replacement works, asset enhancement initiatives and maintenance repair/replacement whenever assigned.
• Assists to liaise with government authorities and consultants on regulatory requirements.
• Assists to ensure compliance with building and statutory requirements/regulations.
• Assists to ensure safety and health procedures are in place according to WSH Act and other prevailing laws/regulations.
• Assists to prepare budgets for OPEX/CAPEX works and manage the annual maintenance/expenditure within approved budget.
• Assists to prepare and conduct tender exercises for OPEX/CAPEX works such as replacement, upgrading or redevelopment works and manage such works according to timelines.
• Assists to prepare and draft approval papers for OPEX/CAPEX requests.
• Assists to manage service providers and their processes that support the core business of the organization.
• Assists to manage the work quality of service providers and ensure a high standard of maintenance, operational efficiency of the buildings is achieved at the agreed service levels.
• Administers all contractual obligations and timely renewal of maintenance contracts.
• Assists to plan and organise preventive maintenance for all facilities-related works.
• Assists to identify defects or irregularities and ensure completion of rectification works thereafter.
• Assists to plan building inspections.
• Assists to develop facilities-related emergency plans.
• Assists to plan building improvement strategies, propose rectification & preventive works/programmes for the building and champion ad-hoc projects whenever required.
• Assists to develop, improve and maintain the Fit-Out Guide.
• Assists to manage and attend to tenants’ services requirements.
• Assists to plan tenancy-related works, e.g. fit-out, additions & alternations, reinstatement, moving in/out, etc.
• Assists to ensure effective and efficient coordination with other departments for all sub-division or tenancy improvement works for retail and office units.
• Assists to ensure proper handing over and taking over of premises to/from tenants with proper documentations and as-built drawings.
• Assists to ensure building records are maintained and updated.
• Assists to manage the tenant survey process.

Requirements:

• Degree in Facilities Management with at least 3 years of supervisory experience in Grade A office buildings.
• Competent in reading and understanding technical/structural drawings, e.g. as-built drawing.
• Experience in sustainability practices, Green Mark Accredited Professional.
• Strong written and verbal communication skills.
• Good knowledge of statutory requirements/codes of practice on building services, facility operations, maintenance and safety.
• Preferably able to start work within short notice.