a. Keep facilities and common areas clean and maintained.

b. Vacuum, sweep, and mop floors.

c. Clean up guest room.

d. Clean up spills with appropriate equipment.

e. Notify managers of necessary repairs.

f. Collect and dispose of trash.

g. Assist guests when necessary.

h. Keep linen room stocked.

i. Properly clean upholstered furniture.

j. To maintain effective communication within the Housekeeping Department.

k. To take on any other task or assignment that may from time to time be given or directed by Assistant Executive Housekeeper / Executive Housekeeper

l. Training Management.

A Building Maintenance Supervisor plays a crucial role in managing and overseeing the day-to-day operations of our BRAND NEW BUILDING. Their duties and responsibilities typically include the following:

Key Duties and Responsibilities:

1. Oversee routine maintenance, conduct regular inspections, repairs, cleaning, and adjustments of various systems (e.g., electrical systems, plumbing, HVAC, elevators) to ensure all facilities are functioning properly.

2. Manage and oversee cleaning services, landscaping, and waste management.

3. Supervise maintenance staff, cleaners, and security personnel.

4. Address tenant complaints and resolve issues promptly.

5. Maintain records of maintenance schedules, repairs, and inspections.

6. Respond to building emergencies such as power outages, water leaks, or security breaches.

7. Responsible for monitoring fire alarm activation, gas alarm activation, and water leak detection within the mall and Office premises.

8. Eye for detail and reliable, with high integrity and strong work ethic.

9. Monitoring and maintaining CCTV systems to ensure they are functioning properly.

10. Any other ad-hoc duties assigned.

Job Responsibilities

• Developing project plans, including timelines, budgets, and resources allocation
• Work together with Project Director to ensure project progress meet project submission, project schedule including coordinating activities and resolving problems
• Managing the work activities and performance of the subcontractors, supervisors and workers and liaise with clients, relevant authorities and consultants to resolve bottlenecks
• Ensure compliance with safety regulations and industry standards
• Communicating project status updates to stakeholders, including clients, management and team member
• Identify and mitigate project risks and issues
• Maintain quality standards, carry out site inspections and resolve technical issues on time
• Prepare and update all site reports, monitor and report progress of project
• Conduct safety compliance and risk assessment

Minimum 8-10 years of relevant local experience.

Manage the overall staff and overseas their performance. Handles the customers feedback. communicate well with staff as well as the customers. overseas the daily operations at the shop and evaluate each staff performance. identify the companies innovations sides to improve the overall business. come up with strategies.

Responsibilities:

• Ensuring company policies are followed.
• Optimizing profits by controlling costs.
• Hiring, training and developing new employees.
• Resolving customer issues to their overall satisfaction.
• Maintaining an overall management style that follows company best practices.
• Providing leadership and direction to all employees.
• Preparing and presenting employee reviews.
• Working closely with the store manager to lead staff.
• Assisting customers whenever necessary.
• Organising employee schedule.
• Ensuring that health, safety, and security rules are followed.
• Taking disciplinary action when necessary.
• Ensuring a consistent standard of customer service.
• Motivating employees and ensuring a focus on the mission.
• Maintaining stores to standards, including stocking and cleaning.
• Completing tasks assigned by the general manager accurately and efficiently.
• Supporting store manager as needed.

Requirements:

• High school or equivalent education level.
• Stable work history.
• Must be self-motivated and possess the desire for self-development.
• Have the ability to work autonomously when required.
• Be a team player.
• Be dedicated to customer satisfaction and a great customer experience.
• Experience as an assistant manager.
• Must work on weekend and public holiday.

• Answering customer questions, providing information, and addressing complaints.
• Answering phone calls and calling customers and vendors to follow up on appointments and deliveries
• Compiling, maintaining and updating company records
• Managing office inventory and working with vendors to ensure the regular supply of office materials
• Setting up appointments, scheduling meetings, distributing reports and managing the correspondence between the office and external bodies
• Compiling and maintaining records of office business transactions
• Training, onboarding and supervising junior clerks
• Operating office equipment including printers, copiers, fax machines and multimedia instruments
• Long-term planning to create initiatives that further the company’s overall goals
• Assessing and analyzing departmental budgets to find ways to minimize expenses and optimize profits
• Inspiring and motivating employees to perform at their best through positive encouragement and incentive initiatives
• Identifying potential problems and points of friction and working to find solutions in order to maximize efficiency and revenue
• Identifying opportunities to expand or shift course in order to take advantage of changes in the market

Responsibilities:

* Coordinating daily management operations

* Delivering superior food and beverage service and maximizing customer satisfaction

* Responding efficiently and accurately to restaurant customer complaints

* Organize and supervise shifts

* Appraise staff performance and provide feedback to improve productivity

* Estimate future needs for goods, kitchen utensils and cleaning products

* Able to work night shift

Requirements：

* Proven work experience or similar role

* Proven customer service experience as a manager

* Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

* Strong leadership, motivational and people skills

* Acute financial management skills

Manage the overall staff and overseas their performance. Handles the customers feedback. communicate well with staff as well as the customers. overseas the daily operations at the shop and evaluate each staff performance. identify the companies innovations sides to improve the overall business. come up with strategies.

Responsibilities:

• Develop and execute the company’s business strategies in order to attain the goals of the board
• Provide strategic advice to the board and Chairperson so that they will have accurate view of the market and the company’s future
• Prepare and implement comprehensive business plans to facilitate achievement by planning cost-effective operations and market development activities
• Ensure company policies and legal guidelines are communicated all the way from the top down in the company and that they are followed at all times
• Communicate and maintain trust relationships with shareholders, business partners and authorities
• Oversee the company’s financial performance, investments and other business ventures
• Delegate responsibilities and supervise the work of executives providing guidance and motivation to drive maximum performance
• Read all submitted reports by lower rank managers to reward performance, prevent issues and resolve problems

Requirements:

• Proven 10 years experience as Managing Director or other managerial position.
• Demonstrable experience in developing strategic and business plans.
• Thorough knowledge of market changes and forces that influence the company.
• Strong understanding of corporate finance and measures of performance
• Familiarity with corporate law and management best practices
• Excellent organisational and leadership skills
• Excellent communication, interpersonal and presentation skills
• Outstanding analytical and problem-solving abilities

Responsibilities:

* Coordinating daily management operations

* Delivering superior food service and maximizing customer satisfaction

* Responding efficiently and accurately to customer complaints

* Organize and supervise shifts

* Appraise staff performance and provide feedback to improve productivity

* Estimate future needs for goods, kitchen utensils and cleaning products

* Able to work night shift

Requirements：

* Proven work experience or similar role

* Proven customer service experience as a manager

* Strong leadership, motivational and people skills

* Acute financial management skills

Looking for a team leader with a passion for F&B. (Thai Culture and Food is a +)

If you have these traits and experiences, drop us a message to have a chat! =)

Service Oriented and always with a smile

Managing a F&B Team firmly with good morale

Resilient and a Problem Solver

Ideally but not essential :

2 years of experience of managing a team

Good performers will be rewarded throughout the year with increments and performance bonus. Top performers will also be offered option to be part of the business!!!

MANAGER ( FULL TIME )

PROVIDE MANAGEMENT CONSULTING AND TECHNICAL GUIDANCE SERVICES

CAN WORK AS A TEAM TO PROVIDE PROFESSIONAL TECHNICAL SERVICES TO CUSTOMERS AT DIFFERENT LEVELS

BASIC + COMMISSION

CAN SERVE MALE OR FEMALE CUSTOMERS

TO CONTINUOUSLY IMPROVE YOUR SKILLS

OBEY THE LEADERSHIP

ANYONE WITH RELEVANT EXPERIENCE CAN SEND EMAIL TO

[email protected]

You will be responsible for overseeing and coordinating the maintenance operations of Caritas Agape Village building and maintenance of facilities.

Your primary focus will be on ensuring the efficient and effective functioning of all building systems, including electrical, mechanical, and safety components.

You will lead a team of maintenance personnel, providing direction, training, and guidance to ensure optimal performance.

To collaborate, facilitate, and coordinate events held at Caritas Agape Village with the Program and Membership Team

Facility Maintenance Oversight:

• Supervise and coordinate the day-to-day maintenance activities of the building.

• Ensure the proper functioning of all building systems and equipment.

Preventive Maintenance Planning:

• Develop and implement preventive maintenance schedules to extend the life of equipment and reduce unexpected breakdowns.

• Conduct routine inspections to identify potential issues and address them proactively.

Regulatory Compliance:

• Ensure compliance with building codes, safety regulations, and other relevant standards.

• Stay informed about changes in regulations and implement necessary adjustments.

Vendor Management:

• Collaborate with external contractors and vendors for specialized repairs and services.

• Negotiate contracts, oversee work quality, and ensure timely completion of projects.

Budget Management:

• Develop and manage the maintenance budget including sinking fund and optimizing resource utilization.

• Monitor expenses and identify cost-effective solutions without compromising quality.

Team Leadership:

• Lead, mentor, and develop a team of maintenance staff.

• Foster a positive and collaborative work environment, encouraging skill development and continuous improvement.

Emergency Response Planning:

• Develop and implement emergency response plans and procedures.

• Coordinate with relevant stakeholders to ensure a prompt and effective response to unforeseen events.

Record Keeping and Reporting:

• Maintain accurate records of maintenance activities, inspections, and repairs.

• Generate regular reports to track performance metrics and identify areas for improvement.

Energy Management:

• Implement energy-efficient practices to reduce operational costs and environmental impact.

Building Security and Safety:

• Ensure the implementation of security measures and safety protocols within the building.

Space Management:

• Optimize the use of space within the building, ensuring efficient layouts and functionality.

Project Management:

• Oversee and manage major maintenance projects, renovations, and facility upgrades.

Communication and Coordination:

• Communicate effectively with stakeholders, tenants, and relevant agencies.

• Coordinate and collaborate with other departments and teams as needed.

Continuous Improvement:

• Identify opportunities for process improvement and implement best practices.

Work Experience:

Minimum 5 – 10 years of proven experience in managing operations within either a social work, Voluntary Welfare Organization (VWO), or non-profit organization.

Educational Background:

Possession of a general degree, providing a solid foundation for the role.

Availability:

Willing and able to work on weekends and public holidays, demonstrating flexibility and commitment to the organization's mission.

Manager Responsibilities:

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

Manager Requirements:

• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

Responsibilities:

• Lead and supervise the fabrication team, providing guidance and support to ensure optimal performance
• Develop and implement training to enhance team skills and knowledge
• Foster a positive work environment that encourages teamwork, innovation, and continuous improvement
• Plan, organize, and coordinate fabrication activities to meet production schedules and deadlines
• Foster good relationships within other shifts and work closely to ensure consistency
• Monitor fabrication processes to ensure adherence to quality standards
• Troubleshoot and resolve production issues promptly to minimize downtime
• Establish and enforce quality control procedures to ensure the highest standards of product quality
• Conduct regular inspections and audits of fabricated products and processes
• Collaborate with the Quality and Process Improvement Engineers team members to implement corrective actions as needed
• Manage inventory levels of raw materials and supplies necessary for fabrication processes
• Coordinate with procurement to ensure timely availability of materials and tools
• Optimize the use of equipment and resources to enhance productivity
• Promote a culture of safety within the fabrication department, ensuring compliance with safety regulations and protocols
• Conduct safety training sessions and regular safety audits
• Prepare and maintain accurate records of production activities, including output, quality metrics, and staff performance
• Generate reports for management on production status, challenges, and opportunities for improvement
• Utilize timekeeping system to monitor worked hours, planned leave, and unplanned absences
• Maintain Lean Management and 5S systems and monitor closely for adherence and continuous improvement
• Other duties and tasks as assigned

Required :

• Leadership and team management
• Quality control and assurance
• Technical knowledge of fabrication techniques
• Safety compliance and risk management
• Effective communication and interpersonal skills
• Managerial experience in a fast paced environment preferred
• Process documentation
• Excellent problem solving skills

We are a Renovation Contractor company specialising in commercial and residential projects. We are looking for a Marketing Assistant Manager / Manager with relevant experience in the Renovation Contractor industry. Candidates with more years of relevant experience will be considered for senior roles.

Responsibilities

• Experience in using chinese social media platforms such as 小红书, Tik Tok, Douyin, Instagram, Facebook
• Good working knowledge in design / script writing to generate content for the various entities above-mentioned
• [Optional] Experience in website management (Wordpress) will be advantageous
• [Optional] Experience in using and implementing AI on website / social media platforms to aid with customer service queries will be advantageous
• Any other adhoc admin duties

Requirements

• Bilingual in both English and Chinese to liaise with internal and external Mandarin speaking stakeholders
• Ideally 2 years relevant renovation contractor industry working experience
• Experience in using design software such as Adobe
• Meticulous, good attitude and willing to learn

1. Lead and set a goal for sales and operation team

2. Set direction and guide the project team for all the project

3. Review value engineering and lean engineering

4. Liaising with main contractor, owner, stakeholder & consultant

5. Check and ensure the scope of work for all the fire protection system and services

6. Overseeing current project as well upcoming projects

7. Attend and conducting project review meeting with sales and operation team and attend client meeting

8. Ensure the project delivery as planned schedule and manage operational cost within the budget

9. Review and submit authority required documents

10. Monitor compliance of work with the workplace safety and health regulations

11. Maintain customer relationship

12. Other ad-hoc duties as assigned by managementCon

Summary

As a Manager/Senior Manager in the Partners team, you play an important role in engaging business leaders with the aim to raise awareness and drive adoption of design, to empower innovation-led growth in businesses. To communicate the value of design to businesses, you will work closely with best-in-class design consultancies and industry thought leaders and advocates and you will also develop and curate programmes to help Singapore enterprises understand and make steps towards using design for strategy and organisational transformation.

About DesignSingapore Council

DesignSingapore Council’s (Dsg) vision is for Singapore to be an innovation-driven economy and a loveable city through design by 2025. As the national agency that promotes design, our mission is to develop the design sector, help Singapore use design for innovation and growth, and make life better in this UNESCO Creative City of Design. The Dsg is a subsidiary of the Singapore Economic Development Board.

About the Partners Unit

The Partners Unit works with both Singapore companies and MNCs to raise the awareness of, and facilitate the implementation of design for business strategy and organisation transformation, through establishing partnerships and connections.

Responsibilities

This role reports to the Assistant Director of the Partners Unit and your responsibilities include but are not limited to:

• Engaging business leaders in industry sectors and companies at all stages of growth to understand their business challenges, as well as identifying and facilitating the required connections, tools and support for them to drive business impact through design;
• Meeting leading local and global designers and design consultancies to learn about their capabilities and best practices, keeping your finger on the pulse of the industry, and learning how they can be best placed to bring value to Singapore.
• Working with partner organisations to conceptualise and organise outreach activities (eg. learning journeys, industry roundtables, networking sessions) targeted at business leaders and design/innovation leads in different industry sectors and across all stages of design awareness;
• Working with design consultancies and thought leaders to curate content that will help amplify the value of design among business communities;
• Structuring and implementing programmes and initiatives to support organisations to use design to grow their internal innovation capabilities.
• Regular reviewing of strategies, programmes and projects to identify areas for improvement and/or developing new initiatives to support existing or new business sectors adopt design.
• Developing annual workplan and budget requirements, and monitoring overall progress and achievements.
• Undertaking Dsg special projects, where relevant.

Requirements

To meet the challenges of this role, you must be/have:

• At least 3-8 years of experience in a business development, industry development or design management role; candidates with more experience will be considered for the senior role
• Have a background or degree preferably specialising in Business Management, Marketing or Design
• Client-management experience in a strategic design or creative agency and/or public sector experience in industry engagement programmes and strategies
• Experience in events and project management
• Familiarity with design innovation principles and process a bonus
• Strong written and verbal communication skills.
• Proficient in MS Word, Excel, PowerPoint and basic event planning tools/platforms.

In addition, we are looking for:

• A Business Development extraordinaire who is always looking for new ways to use design to transform businesses and organisations. You are someone who really enjoys helping organisations understand how design can be used to innovate and create great experiences. You love being creative and finding new companies from different industries that are on their innovation journey and working with them to make their ideas a reality.
• A people person who loves to connect with others and build strong relationships with colleagues, stakeholders, and clients. You're always looking for ways to spread the message of design and build partnerships both locally and internationally through exciting platforms like leadership roundtables and learning journeys.
• A curious and versatile person who loves learning and keeping up with diverse business trends and needs. You're great at analysing complex information and finding creative solutions to roadblocks in project implementation. You're a proactive and motivated individual who loves discovering new opportunities and bringing together different resources to make things happen.

Job Summary:

We are seeking a dynamic and experienced Center Manager/Assistant Manager to join our team. The ideal candidate will be responsible for overseeing all day-to-day operations, ensuring the successful delivery of educational programs, managing staff, and maintaining a positive environment for both students and parents.

The Center Manager/Assistant Manager will play a pivotal role in driving the growth and success of the center by fostering a love for technology and innovation in young minds.

Key Responsibilities:

Operations Management:

• Oversee the daily operations of the center, ensuring that it runs efficiently and effectively.
• Develop and implement operational policies and procedures to ensure smooth functioning of the center.
• Manage the center's facilities, ensuring they are well-maintained, safe, and conducive for all activities.
• Responsible for recruiting new students and managing the renewal process for current students.
• Manage class schedules, student enrollment, and track attendance.
• Build strong relationships with students and parents, ensuring excellent communication regarding program updates, student progress, and center activities.
• Address parent concerns and feedback promptly and professionally.

Staff Leadership and Development:

• Hire, train, and manage staff, ensuring that they are equipped with the necessary skills and resources.
• Provide leadership and support to staff, fostering a collaborative and positive work environment.
• Conduct performance evaluations, offer professional development opportunities, and address any performance issues.

Marketing and Growth:

• Develop and implement strategies to increase student enrollment and raise awareness of the center’s offerings.
• Collaborate with the marketing team to create promotional materials, online content, and social media campaigns.

Qualifications:

• Bachelor's degree or above, preferably in technology, education, or management fields.
• Minimum of 3-5 years of experience in a leadership or management role, preferably in an educational or enrichment setting. Experience in robotics, programming, or STEM-related fields is highly preferred.
• Candidates without relevant experience but with a Master's degree in a related field can be considered for the Assistant Manager role.
• Strong leadership and interpersonal skills with the ability to manage and motivate a diverse team.
• Exceptional communication skills, both written and verbal. Strong organizational and multitasking abilities.
• Passion for STEM education and working with children.
• Ability to work flexible hours, including evenings and weekends.
• Ability to work in a fast-paced, dynamic environment. Strong problem-solving and decision-making skills.
• Fluency in both English and Mandarin.

Responsibilities:

• Manage team of beauticians and spa therapists
• Leading outlet to achieve sales target
• Provide professional consultation and advice customers on suitable beauty products and treatments
• Handling customer complaints, motivate staff morale, provide guidance to staff
• Handle customer enquiries
• Ensure good customer experience and service standard

Requirements:

• Sales experience is a must
• Preferably with 2 years of proven relevant working experience in beauty industry for example: Beauty Manager, Shop Manager, Spa Manager
• Experienced beauticians and consultants interested in management position but without management experience are also encouraged to apply
• Proven sales track record
• Well groomed with a friendly personality.
• Good communications and interpersonal skills, and service attitude.
• Effectively bilingual
• Able to start work with short notice

Jober Pte Ltd UEN 201616711G

EA License No: 16C8401

XING CHONG | Registration No: R22109860

Job Description

Responsible for managing Restaurant to deliver an excellent guest service.

Build and maintain positive relationships with all internal customers and guests in order to exceed their needs.

Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests.

More experience will be consider as Restaurant Manager.

Requirements

Minimum 2 year experience

Responsible for running the floor, such as sitting arrangement, taking orders, serving the food to our guests and restaurant cleaning

Outgoing and energetic personality, with good customer service, interpersonal and communication skills

Good command of spoken English

Job Responsibilities:

• Shape the Future: Develop and implement bold, innovative brand strategies to elevate visibility and drive market success.
• Collaborate for Impact: Work closely with internal teams and external partners to ensure consistent brand representation across all platforms.
• Stay Ahead of Trends: Conduct market research to identify the latest industry insights, helping us remain a step ahead in the competitive AGC landscape.
• Create Experiences: Design and execute unforgettable events, promotions, and campaigns that resonate with audiences and amplify brand reach.
• Deliver Results: Use data to track performance, identify opportunities, and prepare impactful reports that showcase growth and success.

Job Requirements:

• Has 2–5 years of experience in brand management, marketing lifestyle, or recreational products.
• Brings sharp analytical skills and a data-driven mindset to decision-making.
• Is a true team player ready to jump in and support wherever needed.
• Has the flexibility to work during weekends for campaigns and events.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format or please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lee Jun Siong (Johnson)

EA Personnel Reg No: R24120242

*Seeking for a talent with minimum 2 years of ALM/liquidity management and has knowledge in money market products (e.g. FX, Repo and interbank cash trades)*

THE COMPANY

This bank has a reputable brand. With their longstanding and leading presence in their field of expertise and service offerings to clients, they are seeking for ALM/Treasury Officer to be part of their risk team.

JOB RESPONSIBILITIES

• Support the bank’s ALM/liquidity management
• Execute money market transactions to ensure smooth cash flow operations
• Give deposit/loan rates to counterparties
• Input data into system
• Perform KYC and due diligence
• Prepare relevant reports
• Any other adhoc duties

JOB REQUIREMENTS

• Degree in Business Studies/Finance/Banking/Economics/Commerce or any other relevant education
• Minimum 2 years of ALM/liquidity management
• Knowledge in money market products (e.g. FX, Repo and interbank cash trades)
• Highly analytical, diligent, focused and a team player

If you will like to explore this opportunity, please email your resume in Microsoft Word format to [email protected]

We thank you for your interest and will contact shortlisted candidates for more detailed discussion.

For more job openings, please visit our website at https://resolutehunter.com/opportunities/

EA Licence 18C9105

EA Reg R1105305

Technical Support Officer (Halal Conversion & Management)

• Working Days: 5 Days [Monday - Friday]
• Working Hours: 8.30am - 5.30pm
• Salary: $2600 - $3000 + AWS + VB
• Location: Near Clarke Quay MRT

Interested applicants can send your resume to 8739 9469 Janie and allow our Consultants to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

Requirements:

• Diploma in Food Science & Technology, Chemistry and other science-related fields
• Preferably 1 year working experience
• Able to travel locally.

Summary:

This role is supporting the company’s compliance program and services, including Halal Conversion and Management, Training, and Inspection/Audits. These positions require a combination of independent project work, compliance monitoring, and client-facing activities. Responsibilities include performing periodic audits, investigations, and hands-on service delivery, while also contributing to service development through a mix of on-the-job learning and formal training.

Responsibilities:

• Prepare detailed audit and investigation reports that highlight areas of non-compliance and associated risks.
• Document all compliance activities using designated checklists and databases according to company policies and workflows.
• Conduct timely follow-ups with clients, close audits efficiently, and ensure findings are resolved.
• Perform compliance audits and monitor various Halal operations.
• Maintain and organize both electronic and hard copy files and records.
• Prepare and process documents for submission to relevant authorities, ensuring timeliness.
• Continuously engage and communicate with clients and authorities as necessary for applications.
• Monitor audit activity schedules and provide thorough follow-up, including reviews of client corrective actions.
• Provide administrative support and contribute to project committees.
• Communicate proactively with clients via phone, email, and face-to-face meetings to gather feedback and information.
• Undertake any other assignments and tasks as required.
• Any other assignments and tasks given

#SCR-jiajia-fun

Fun Jia Jia (Janie) | Reg No: R22107945
The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Seeking an experienced operational risk professional to join our Embedded Risk Management (ERM) team within the Global Banking and Markets (GBM) organization. In this role, you will support our front to back business franchise to manage and improve our operational risk profile. Your opportunity for high visibility impact includes analyzing the key risks and controls managed by GBM teams, dynamically responding to emerging risks, applying risk management tools to monitor and communicate to the leadership group, and sharing best practices to continuously improve risk management culture and the control environment.

OUR IMPACT

GLOBAL BANKING AND MARKETS
Our team of risk specialists is aligned with our Equities or FICC groups to deliver an integrated approach to serving our global client franchise. The ERM employs the components of the Risk Management Framework to continuously measure and assess levels of risk for existing/new processes for the businesses we support. In addition to being affiliated with specific product and/or functional areas, ERM partners with the Operations Risk Management (ORM) organization in order to improve consistency of risk measure and assessment practices.

HOW YOU WILL FULFILL YOUR POTENTIAL

• Advise, challenge, inform line teams on recommended ways to mitigate risk; review action items to ensure that risk is being sufficiently addressed
• Manage operational risk events – developing and implementing remediation action items with key stakeholders while adhering to firm reporting guidelines
• Lead emerging market event and exposure scenarios where operational risk expertise is required (Sanctions / Default / Counterparty Events)
• Provide risk expertise in support of new businesses, acquisitions, and functional or regional process migrations
• Act as a culture carrier by embedding in the team or region; propagate a risk mind-set and awareness of the Risk Framework amongst staff
• Identify ways to share risk best practice across teams and functions, and with other business lines where like processes exist/there is exposure to similar risk
• Run regular risk meetings to review exception landscape across your business units, ask probing questions to establish potential market, client, and other risks which may be contained within our workflows
• Be comfortable leading coordination across teams during market events to manage information exchange and triage emerging risk
• Challenge the status quo – challenge the risk and control framework to further enhance the control environment. Work outside business unit and divisional boundaries to manage and improve the risk profile commercially
• Partner with the business lines to understand the residual risks that exist after issues are resolved and engage with Engineering and cross asset teams to apply lessons learned to improve our risk and control framework
• Risk Analysis – work with regional and functional groups to develop key risk indicators which can be used to monitor operational risk. Use these to drive the risk agenda with the leadership group, highlight areas of concerns and partner with line managers to develop, execute and monitor progress on remediation plans
• Risk & Control Self-Assessment (RCSA) – work with line managers in ensuring the quarterly RCSA risk and control review accurately reflects the current risk environment and quality of operational controls. During these reviews, define thematic RCSA issues to help structure remediation plans regarding significant open risks or control deficiencies
• Work closely with other risk managers across locations supporting Front Office, Operations, and Engineering to share key initiatives and develop integrated risk solutions

SKILLS & EXPERIENCE

BASIC QUALIFICATIONS

This role requires an energetic self-starter that can liaise with various Global Banking and Markets teams both regionally and globally. Solid understanding of the Global Banking and Markets franchise offered by the Firm and experience within a risk management context are required. Strong interpersonal and analytical skills along with an interest in the broader control environment within financial services are essential to succeed in this role.

• Strong control mindset with a passion for risk management
• Excellent communication skills to clearly articulate issues and ideas with different levels across Global Banking and Markets stakeholders
• Strong analytical skills with an ability to understand complex workflows, and excellent attention to details
• Innovative, including a keen eye for identifying areas of control enhancements and automation which have practical value. Good influencing skills to challenging the status quo and continuously enhance the control environment. There is also opportunity within the role to learn and apply advanced analytics software to develop low code risk management solutions
• Ability to perform data analytics using metrics to identify trends and themes
• Sound time management skills to be able to effectively prioritize and multi-task
• Drive and motivation to improve personal performance, broaden knowledge, work intensely towards extremely challenging goals and persist in the face of obstacles or setbacks
• Good interpersonal and teamwork skills to collaborate as a global team and build strong relationship with key stakeholders across Divisions
• Keeps current with emerging business, economic and market trends

PREFERRED QUALIFICATIONS

• Solid knowledge & experience in the Financial Industry
• Prior experience in Global Markets Operations and with / in sales and trading
• First Line or Second Line Risk functions, Internal Audit, Regulatory background and / or experience is a plus
• Project management skills
• Strong Microsoft skills
• Risk management certifications, such as CERP

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

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