• Receive training and perform duties in various sections of company’s operations such as Service Department, Kitchen Department, Pastry Department, etc
• Gain deep and thorough knowledge of the company’s restaurant operation by rotating on each position
• Learn from experienced employees to acquire information about methods, procedures, and standards required to perform and excel in your training
• Progressively master the skills to run restaurant operations
• Acknowledge and achieve performance goals and objectives defined by management
• Consistently monitor individual performance and progression with your superior and management
• Upon completion of all basic training, set new goals and objectives with the management for your progression in the company
• Provide support as needed in various departments
• Perform ad-hoc duties as assigned by Superior

Job Requirements:

• Must possess at least Diploma in any field
• Applicants with relevant working experience in the related field will be an advantage, however applicants without relevant working experience also welcome to apply as full training will be provided
• Preferably Junior Executive specialized in Food/Beverage/Restaurant Service or equivalent
• Master more than one language will be an added advantage
• Comfortable working long shifts if required and on weekends and PHs

- Assist in ensuring smooth, efficient and timely execution of all day-to-day operational process including but not limited to conduct site inspections, provide training, prepare operations reports and other administrative duties.

- Assist in operations on ground as and when required.

- Required 24/7, fast reaction, high reliability and flexibility.

- Might have rotating shift (Morning/Night Shift).

Job Description:

• Manages the flow of service to ensure maximum Safety, Cleanliness, Quality, and Speed, while simultaneously upholding brand standards of Hospitality in all interactions.Safety: Conducts food safety checks with integrity, enforces proper food safety procedures, and ensures that the facility and equipment are maintained well and secured to ensure the safety of employees and guests.
  Cleanliness: Maintains all areas of the restaurant to the highest level of cleanliness while on pre-shift, during shift and post-shift.
  Quality: Enforces brand standards for all prepped and finished items, including all cooking procedures.
  Speed: Leads the team and adapt to different situations swiftly to ensure optimal customer service experience.
  Hospitality: Interacts with customers frequently and graciously, and is responsible for providing the team with empathy and support.
• Manages team’s each and every individuals’ shortcomings/weak points through training; planning of development and growth, and discipline for better progression when appropriate.
• Ensure training programs are thoughtfully scheduled and completed according to plan by using one-to-one coaching and training.
• Conducting of interviews, evaluating talent and recruiting resources appropriately.
• Guiding employees through the training manual – from orientation to certifications.
• Manages all support functions (i.e. Marketing, Purchasing, Inventory, HR, Payroll, P&L Analysis etc.) at the store to ensure smooth operations and financial health of the business.
• Stock-count regularly and placing vendor orders to ensure sufficient stocks in store.
• Schedules and deploy employees accordingly to business and manpower needs.

Requirements:

• Relevant experience in F&B or qualification in F&B, Retail, Hospitality or Culinary
• Passion for the F&B and service industry
• Positive attitude and a team player

JK Tan (R1875280)
Job Expert Pte Ltd (Co Reg: 202007543Z; EA License 21C0766)

By submitting your personal data and/or resume, you are giving consent to collect, use and disclosure of your personal data and/ or resume by the company (or its appointed EA ) for the purpose of the processing and administration relating to this job application.

Only shortlisted candidates will be notified.

- Assist in ensuring smooth, efficient and timely execution of all day-to-day operational process including but not limited to conduct site inspections, provide training, prepare operations reports and other administrative duties.

- Assist in operations on ground as and when required.

- Required 24/7, fast reaction, high reliability and flexibility.

- Might have rotating shift (Morning/Night Shift).

Responsibilities:

• Ensure that all the supplies and stocks in the outlet are sufficient for the day to day operations
• Maintain an attractive and an orderly appearance in the outlet
• Monitor proper ordering, receiving, storage procedures are being followed
• Motivate, guide and train the staff in up-selling the food and beverage items
• Attend to guest requests and complaints as required
• Ensure that all staff are properly informed on the promotions and information
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Able to work on split shifts, weekends, and public holidays
• Service oriented and passionate working in F&B industry
• Possess good communication and interpersonal skills
• PC literate, well-organized and self-motivated

Whatsapp 91834574 for more information

Job Descriptions:

• Provide excellent customer service
• Assist to manage outlet operations
• Interact with customers and ensure quality services provided
• Maintain hygiene and cleanliness in the outlet
• Apply sales and service techniques to promote products and improve sales
• Ensure products and displays are consistently well presented
• Manage outlet documentation
• Any other duties as assigned

Job Requirements:

• Minimum 2 years in retail industries
• Proficient in Microsoft Office Suite
• Willing to work retail hours; 6 days work week
• Able to converse in English and Mandarin (in order to liaise with Mandarin-speaking associates)
• Progressive training programme will be provided
• Candidates with no experience are welcome to apply

As a Management Trainee, your main goal will be to learn and master various aspects of the company's operations, including but not limited to operations management, human resources management, team leadership, decision-making, and problem-solving. Through this training program, you will acquire the necessary skills and knowledge to prepare for future senior management positions.

Key Accountabilities:

1. Continuously learn and understand the specific business operations and management strategies of the company.
2. Participate in and lead team projects, enhancing teamwork and leadership.
3. Effectively manage and execute projects in a multitasking and high-pressure environment, with a results-oriented approach.
4. Solve problems encountered in work, formulate and implement solutions, emphasizing replicable processes.
5. Embrace change, continuously improve your skills and knowledge, and break through your own capability boundaries.

Main Duties and Responsibilities:

• Participate in the company's daily operations and management activities, learning the company's business processes and strategies.
• Assume a leadership role in projects, effectively distribute tasks and manage progress, ensuring smooth completion of projects.
• Think independently when encountering problems, propose and implement solutions, and conduct a review after problem resolution.
• Accept feedback from superiors and colleagues, continuously improve your skills and knowledge, and maintain positive energy with an open mindset to change.
• Enhance your professional knowledge and skills by participating in the company's training and learning activities and continuously learning.

Job Specification:

• Education: Bachelor's or master's degree in business management, education, psychology, or other related fields.
• Skills: Leadership and teamwork abilities, problem-solving and decision-making capabilities, project management skills.
• Personal Characteristics: High self-drive, leadership, adaptability, resilience.
• Career Goals: Passionate about education and training, looking forward to long-term development in the company, willing to take up a management position after completing the training.
• Others: Deep understanding of the education and training market in Singapore, familiar with basic information technology and software applications.

Job Responsibilities

• Provide warm, attentive, and efficient service to guests, ensuring a positive dining experience and promptly addressing customer concerns.
• Assist in coordinating and supporting the FOH team, including hosts, servers, and cashiers, to ensure smooth operations during peak hours.
• Take accurate food and beverage orders, communicate special requests to the kitchen, and follow up to ensure guest satisfaction.
• Maintain a clean and organized dining area, ensuring tables are set up correctly and promptly cleared and reset for new guests.
• Use knowledge of the menu, including Korean dishes and beverages, to suggest items to guests, upsell when appropriate, and answer any questions.
• Process customer payments accurately, handle cash transactions, and operate the POS system for efficient billing and order tracking.

Job Requirements

• Previous experience in a customer service role, ideally in the food and beverage industry, is preferred but not required.
• Interest in learning about Korean dishes, beverages, and dining customs to enhance guest interactions and service.
• Ability to communicate clearly and effectively with guests and team members in a fast-paced environment.
• Open to training and feedback, with a proactive approach to acquiring new skills and knowledge.

Job Responsibilities

• Provide warm, attentive, and efficient service to guests, ensuring a positive dining experience and promptly addressing customer concerns.
• Assist in coordinating and supporting the FOH team, including hosts, servers, and cashiers, to ensure smooth operations during peak hours.
• Take accurate food and beverage orders, communicate special requests to the kitchen, and follow up to ensure guest satisfaction.
• Maintain a clean and organized dining area, ensuring tables are set up correctly and promptly cleared and reset for new guests.
• Use knowledge of the menu, including Korean dishes and beverages, to suggest items to guests, upsell when appropriate, and answer any questions.
• Process customer payments accurately, handle cash transactions, and operate the POS system for efficient billing and order tracking.

Job Requirements

• Previous experience in a customer service role, ideally in the food and beverage industry, is preferred but not required.
• Interest in learning about Korean dishes, beverages, and dining customs to enhance guest interactions and service.
• Ability to communicate clearly and effectively with guests and team members in a fast-paced environment.
• Open to training and feedback, with a proactive approach to acquiring new skills and knowledge.

You get to enjoy 5-day work week and variable bonus. Join Ippudo and you will enjoy the fun in our family!

Completion Bonus $1,000.

Duties and Responsibilities:

• Bring customers to their tables.

• Clearing and setting up of tables.

• Preparation of condiments, beverages and desserts.

• Serving of food and beverages.

• Sending of bills and cashiering.

• Wiping of utensils.

• Answering phone call and customers’ inquiries.

• Cleaning of store – mopping, sweeping, wiping of glass and mirrors, etc.

• Attending to customers’ needs.

• Making daily sales report and updating maintenance report.

• Sorting invoices, recording food loss and assisting with petty cash claims.

• Ordering from suppliers, maintaining inventory list and stocktaking.

• Training and coaching of staff.

• Section planning.

• Learn about food and beverage knowledge, and company’s culture.

• Leading store’s daily meeting – reviewing operations and sales.

• Reporting to Store Manager.

• Resolving basic customers’ complaints.

• Ensure high standard of cleanliness and maintain good personal hygiene to adhere to company’s image.

• Ad hoc duties assigned by superior/manager.

Requirements:

• Candidates must possess at least a Diploma, Advanced/ Higher/Graduate Diploma, Food & Beverage Services Management or equivalent.

• At least 1-2 year(s) of working experience in the related field is required for this position.

• Good interpersonal and communication skills.

• Independent, self-motivated, resourceful and reliable.

• Problem solver and has passion to think out of the box to achieve desires outcome.

• Able to work efficiently under pressure.

• Basic customer service skills.

• Good work ethics (integrity, teamwork, punctuality, respect).

Roles & Responsibilities

Job Responsibilities

• Provide warm, attentive, and efficient service to guests, ensuring a positive dining experience and promptly addressing customer concerns.
• Assist in coordinating and supporting the FOH team, including hosts, servers, and cashiers, to ensure smooth operations during peak hours.
• Take accurate food and beverage orders, communicate special requests to the kitchen, and follow up to ensure guest satisfaction.
• Maintain a clean and organized dining area, ensuring tables are set up correctly and promptly cleared and reset for new guests.
• Use knowledge of the menu, including Korean dishes and beverages, to suggest items to guests, upsell when appropriate, and answer any questions.
• Process customer payments accurately, handle cash transactions, and operate the POS system for efficient billing and order tracking.

Job Requirements

• Previous experience in a customer service role, ideally in the food and beverage industry, is preferred but not required.
• Possess working experience in Japanese restaurant will be advantageous
• Possess extensive sake knowledge, including types, serving methods, and pairing recommendations, along with a solid understanding of Japanese cuisine and ingredients to assist guests effectively with menu choices and enhance their dining experience.
• Ability to communicate clearly and effectively with guests and team members in a fast-paced environment.
• Open to training and feedback, with a proactive approach to acquiring new skills and knowledge.
• Proficient in Japanese language will be advantageous in order to liaise with Japanese customers

Job Description:

• Provide good customer service to ensure high level of satisfaction of customers service are achieved
• Ability to promote and recommend food and beverages to customers
• Taking in orders and serving food to customers
• Preparation of food and beverages
• Any other duties as assigned by immediate supervisor
• Ensures high standards of sanitation, cleanliness and safety are always maintained throughout all areas.
• To take responsibility for contributing towards own development and attend training
• sessions or courses when required.
• Always support safe work habits and a safe working environment.
• Any other duties as assigned by immediate supervisor

Requirements:

• Experience in F&B will be an added advantage
• Team player with adequate effective communication skills
• Punctual and good working attitude
• Provide excellent customer service
• Training will be provided
• Able to work weekends & public holidays
• Able to start work immediately or at short notice
• Handling of Non-Halal ingredients as our restaurant is not Halal certified
• Bilingual in English and Mandarin to liaise with Mandarin speaking customers and explain menu items

Job Description:

• Provide good customer service to ensure high level of satisfaction of customers service are achieved
• Ability to promote and recommend products to customers
• Taking in orders and serving customers
• Any other duties as assigned by immediate supervisor.
• To take responsibility for contributing towards own development and attend training sessions or courses when required.
• Always support safe work habits and a safe working environment.
• Any other duties as assigned by immediate supervisor

Requirements:

• Experience will be an added advantage
• Team player with adequate effective communication skills
• Punctual and good working attitude
• Provide excellent customer service
• Training will be provided
• Able to work weekends & public holidays
• Able to start work immediately or at short notice
• Bilingual in English and Mandarin to liaise with Mandarin speaking customers
• Good customer service and interpersonal skills

Job Description:

• Provide good customer service to ensure high level of satisfaction of customers service are achieved
• Ability to promote and recommend food and beverages to customers
• Taking in orders and serving food to customers
• Preparation of food and beverages
• Any other duties as assigned by immediate supervisor
• Ensures high standards of sanitation, cleanliness and safety are always maintained throughout all areas.
• To take responsibility for contributing towards own development and attend training
• sessions or courses when required.
• Always support safe work habits and a safe working environment.
• Any other duties as assigned by immediate supervisor

Requirements:

• Experience in F&B will be an added advantage
• Team player with adequate effective communication skills
• Punctual and good working attitude
• Provide excellent customer service
• Training will be provided
• Able to work weekends & public holidays
• Able to start work immediately or at short notice
• Handling of Non-Halal ingredients as our restaurant is not Halal certified
• Bilingual in English and Mandarin to liaise with Mandarin speaking customers and explain menu items

[Job ID: 766341]

Responsibilities:

Own and oversee the Organizational Risk Management processes to highlight potential high-risk areas for management attention.

Outsourcing, New Product/Business Check:

• Review outsourcing and third-party management documents (e.g., policies, procedures, manuals, outsourcing registers) to ensure compliance with MAS Outsourcing Notice, Guidelines, and related documents.
• Ensure and support the outsourcing process and framework are compliant with MAS Outsourcing Guidelines, including consolidating outsourcing reports for MAS submission.
• Assist other departments with new and periodic third-party management reviews.
• Support the setup of the New Product Committee to study and review new products or businesses.
  

Business Continuity Management (BCM):

• Review and maintain the BCM framework to ensure compliance with regulatory requirements.
• Control, facilitate, and consolidate Business Impact Analysis (BIA) and Business Continuity Plan (BCP) results from business units.
• Plan, coordinate, and conduct BCP tests, including call tree exercises.

Organizational & Operational Risk Management:

• Develop, review, and maintain risk management tools to conduct necessary assessments.
• Enhance the effectiveness of the existing Organizational Risk Management framework.
• Control, facilitate, and consolidate the Organizational Risk
• Register to report to senior management.
• Provide key support in completing Residual Risk Assessments, collaborating with business units to identify risks and controls, evaluate inherent and residual risks, and establish mitigation plans.
• Identify and assess key operational risk areas and control gaps, working with business units to mitigate risks and improve controls as needed.
• Organize and facilitate Risk Committees and Operational Risk Committees in the risk assessment process, ensuring action plans are in place to address key risks.

Branch Self Audit (BSA), Control Self-Assessment (CSA), Branch Manual List:

• Manage Branch Self Audit processes.
• Oversee the Control Self-Assessment Framework/activities and report to Head Office (HO).
  Ensure that policies, practice guides, and procedures are regularly reviewed and updated.

Environmental Risk Management (EnRM):

• Maintain and develop a framework to manage environmental risks, ensuring compliance with regulatory expectations in collaboration with relevant departments.

Requirements:

• Minimum 4 years of relevant experience, particularly hands-on experience in outsourcing and BCP management, within organizational/operational risk management in financial institutions.
• Strong communication skills to engage stakeholders and escalate issues to management in a timely manner for resolution.
• Proficiency in Microsoft Excel.
• Basic understanding of financial markets and risk processes (from risk reporting to post-approval monitoring).
• Good knowledge of risk management processes and experience implementing process controls.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Sandy Ng Mei Qi

EA Personnel Registration Number: R24125475

EA License No.: 07C5771

The Role:
My Client is a leading Investment Management firm and we are looking for an Operational Risk Manager to join the team in Singapore. We are looking for Operational Risk candidates who are keen to grow their career in an international and long-standing institution and you will be given the exposure across the Operational Risk function with proven leaders in the industry.

Responsibilities:

• Develop and maintain Compliance and Operational Risk policies and provide oversight of all Regulatory and Operational Risk policies
• Subject matter expert of any Operational Risk and Controls works in the Business
• Ensure regulatory and operational risk requirements are appropriately addressed, inclusive of conduct risk as applicable
• Mitigate any gaps within the business and to ensure the business is in line with Compliance and Operational Risk guidelines
• Spearhead annual risk and compliance assessments and reporting to the board of directors
• Create a robust Risk and Compliance culture in the business

You must:

• A bachelors degree in a reputable university
• 5 to 8 years of experience in an Operational Risk role – Ideally from Fund Management / Private Equity Real Estate space
• Strong communication skills to deal with senior stakeholders
• Be able to work independently, while also being a strong team player

Take charge of this opportunity to welcome a new career challenge in 2025

EA Personnel No R1985201
BeathChapman Pte Ltd
Licence No 16S8112

Job Responsibilities:

• Demonstrate a strong interest in the digital space, innovation processes, and interactive technologies.
• Manage, oversee, and take ownership of all events and project-related activities from start to finish, ensuring successful project delivery from initiation to implementation.
• Collaborate closely with internal and external stakeholders to develop and refine project timelines, milestones, and other relevant documentation, ensuring projects are delivered on time with the highest quality of service.
• Understand, process, and coordinate client change requests in a clear and concise manner, then allocate tasks and action items to the internal team for execution within defined sprints or timeboxes.
• Identify potential obstacles, proactively mitigate risks, and escalate issues to ensure early and effective resolution.
• Apply and enforce company SOPs and best practices to ensure efficient project management, while continuously reviewing and recommending improvements to processes and workflows.
• Foster and share knowledge of design and tech-driven project management best practices with the team.
• Coordinate with main contractors and vendors for preparation, setup, training, and handover.

Requirements:

• Minimum 4 years of relevant project management experience with a proven track record of successfully managing both permanent and temporary installations.
• Minimum Diploma or Bachelor’s degree in a related field.
• Excellent interpersonal and communication skills.
• Capable of working independently while also being a strong team player.
• Experience in event management, with a preference for those with experience in setting up digital experiences.
• Proven ability in stakeholder management, effectively interacting with both external stakeholders (clients and vendors) and internal teams (Management, HODs, Design, Software, and Ops & IT departments) across various levels and backgrounds.
• Able to manage day-to-day project operations as well as people management challenges.
• Strong presentation skills, with the ability to communicate clearly and effectively through email, phone, video conferencing platforms (e.g., Zoom, Slack), or in-person in a boardroom setting.
• Resourceful, positive, and proactive team player with strong analytical and planning abilities.
• Self-motivated to continuously upskill through educational workshops, professional publications, networking, participation in professional societies, and benchmarking best practices.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Nyon Hock Sen
EA Personnel Reg No: R24124070

Join us as Senior Manager, IT Specialist at AIA Investment Management!

We are seeking for an IT specialist in Investment Domain covering but not limited to IT DR, IT projects and IT security specialist. The objective is to provide domain knowledge, expertise, and leadership in bridging the gap between technology and complex investment related business requirements. Candidate is also expected to lead and guide the team and engage with internal teams and vendors to deliver efficient, compliant and data driven solutions.

Responsibilities

• Lead IT DR manager role covering all investment systems.
• SME in the investment related IT project and ensuring effective collaboration with business, vendors, and Internal IT teams.
• Lead and work with IT Security team to perform Third Party Security Assessment (TPSA) for system onboarding.
• Local IT SME to work with Group Investment Solutions teams for system onboarding.
• Collaborate with local business analyst and stakeholders, especially portfolio manager and traders, to understand business challenges, collect business requirements to prepare / review System Functional Requirement Document to ensure alignment.
• Understand Investment business from market perspective to make sure the technology is being delivered in the right direction.
• Partner with IT and vendors to develop solution, proposal preparation, drive development from IT compliance and governance angle and delivery.
• Lead IT team to define System Integration Testing (SIT)
• Understand firmwide technology and data services needs for Investment Business.
• Evaluating and optimising the tools and systems for efficient business processes and manage key vendor relationship to improve solution quality.
• Open minded, listens and takes into consideration different views of stakeholders to make optimal decisions for the needs of customers to create win-win solutions for all involved.
• Disciplined and transparent in executing initiatives by balancing change and driving outcome.
• Participate and trace enhancement activities including improvement opportunity identification.
• Manage end-to-end business system incident management with IT support to address the issue.
• Monthly review and to prioritize business requests with business stakeholders.

Requirements

• At least 10 years experience with expertise in Investment industry
• Investment IT / System implementation experience is a must
• Certifications/licenses – PMP, CISO, IT Security related certifications
• Workflow automation experience will be an asset (e.g. RPA, NPL, ML, AI etc)
• Experience in business system incident and problem management
• Solution and Problem Solving orientated – with skills to break down problems into root causes and addressing underlying issues which may not by system, but due to other reasons
• Strong language and communication skills required – experience in writing business requirements, presentations, and business case
• High level influencing and interpersonal skills, ability to work effectively across an organization
• High level team management skills, ability to manage a team effectively.

Believe in better with AIA. If you work at AIA, you play an important part in this movement. Which is why we give you every opportunity to learn, grow and shape your career - your way!

[Job ID: 766341]

Responsibilities:

Own and oversee the Organizational Risk Management processes to highlight potential high-risk areas for management attention.

Outsourcing, New Product/Business Check:

• Review outsourcing and third-party management documents (e.g., policies, procedures, manuals, outsourcing registers) to ensure compliance with MAS Outsourcing Notice, Guidelines, and related documents.
• Ensure and support the outsourcing process and framework are compliant with MAS Outsourcing Guidelines, including consolidating outsourcing reports for MAS submission.
• Assist other departments with new and periodic third-party management reviews.
• Support the setup of the New Product Committee to study and review new products or businesses.
  

Business Continuity Management (BCM):

• Review and maintain the BCM framework to ensure compliance with regulatory requirements.
• Control, facilitate, and consolidate Business Impact Analysis (BIA) and Business Continuity Plan (BCP) results from business units.
• Plan, coordinate, and conduct BCP tests, including call tree exercises.

Organizational & Operational Risk Management:

• Develop, review, and maintain risk management tools to conduct necessary assessments.
• Enhance the effectiveness of the existing Organizational Risk Management framework.
• Control, facilitate, and consolidate the Organizational Risk
• Register to report to senior management.
• Provide key support in completing Residual Risk Assessments, collaborating with business units to identify risks and controls, evaluate inherent and residual risks, and establish mitigation plans.
• Identify and assess key operational risk areas and control gaps, working with business units to mitigate risks and improve controls as needed.
• Organize and facilitate Risk Committees and Operational Risk Committees in the risk assessment process, ensuring action plans are in place to address key risks.

Branch Self Audit (BSA), Control Self-Assessment (CSA), Branch Manual List:

• Manage Branch Self Audit processes.
• Oversee the Control Self-Assessment Framework/activities and report to Head Office (HO).
  Ensure that policies, practice guides, and procedures are regularly reviewed and updated.

Environmental Risk Management (EnRM):

• Maintain and develop a framework to manage environmental risks, ensuring compliance with regulatory expectations in collaboration with relevant departments.

Requirements:

• Minimum 4 years of relevant experience, particularly hands-on experience in outsourcing and BCP management, within organizational/operational risk management in financial institutions.
• Strong communication skills to engage stakeholders and escalate issues to management in a timely manner for resolution.
• Proficiency in Microsoft Excel.
• Basic understanding of financial markets and risk processes (from risk reporting to post-approval monitoring).
• Good knowledge of risk management processes and experience implementing process controls.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Sandy Ng Mei Qi

EA Personnel Registration Number: R24125475

EA License No.: 07C5771

Responsibilities:

Influence business unit leadership to make sound strategic decisions for business
Provide key analysis of strategic concepts plus financial assumptions along with feasible recommendations
Assisting the management operations, supporting administrative and clerical tasks, and coordinating with other departments for project support to meet the organization's objectives and profitability goals
Assisted in developing policies and procedures to ensure greater control and accountability of all departmental functions
Excellent communication, be organized, and have time-management skills to perform duties in a fast-paced environment

Technical Skills and Competencies:

Active participation in strategic planning process, including development and execution of business campaigns.
To develop negotiation and presentation skills to communicate effectively and clearly to others.
To understand of audience engagement and other business support functions.
To identify key stakeholder relationships, needs and interests, and coordinate with stakeholders on day-to-day basis.
To collate feedback on different media and understand and present the advantages and / or disadvantages of different communications media options.
To develop company business campaigns and enhance campaign awareness and campaign visibility.

Responsibilities:

Influence business unit leadership to make sound strategic decisions for business.
Provide key analysis of strategic concepts plus financial assumptions along with feasible recommendations.
Assisting the management operations, supporting administrative and clerical tasks, and coordinating with other departments for project support to meet the organization's objectives and profitability goals.
Assisted in developing policies and procedures to ensure greater control and accountability of all departmental functions.
Excellent communication, be organized, and have time-management skills to perform duties in a fast-paced environment

Technical Skills and Competencies:

Active participation in strategic planning process, including development and execution of business campaigns.
To develop negotiation and presentation skills to communicate effectively and clearly to others.
To understand of audience engagement and other business support functions.
To identify key stakeholder relationships, needs and interests, and coordinate with stakeholders on day-to-day basis.
To collate feedback on different media and understand and present the advantages and / or disadvantages of different communications media options.
To develop company business campaigns and enhance campaign awareness and campaign visibility

Job Description & Requirements

WE ARE SEEKING AN EAGER, MOTIVATED CONSULTANT CUM MANAGEMENT TRAINEE TO JOINOUR GROWING ORGANIZATION.

In this position, you will be given the unique opportunity to gain the knowledge and experience required for promotion to management team under direction of experienced personnel.

The ideal candidates will be open to learning new things , take chances and interested in learning every aspect of running the business.

Responsibilities:

• undergo intensive on-the-job training
• responsible for operating discipline which include profitability , personnel management , inventory controls and customers service
• responsible for the achievement of key performance indicators which include of financial results, service level and customer service management
• ensure effective service by provide training to staff in products knowledge and promoting a service culture in the store

Requirements:

• with min a Diploma in any field
• posses passion and interest in BEAUTY & RETAIL industry
• effective communication skills to liaise with clients & team members
• with min 1 year of retail / sales / service experience ( part time included) will be an advantage
• be willing to work on retail schedule

Kindly apply by sending your updated resume to : [email protected]

** we regret to inform that only shortlisted candidates will be notified **

Job Description

We are searching for a reliable, innovative Management Trainee to supervise operations at our Bakery .Cafe.

The Management Trainee works closely and reports to the manangement ; and is responsible with daily operations and maintaining customer satisfaction by managing customer complaints and rectifying customer problems.

To be successful Management Trainee, the candidate should implement measures to improve profitability and minimise costs. An outstanding Management Trainee also contributes to the professional development of our team members.

Duties and Responsibilities

• Achieves optimal business performance of the restaurant through analysing, planning restaurant sales and profitability
• Assists the Outlet/Assistant Manager in staff management: recruitment, raining, evaluation and promotion
• Maintains an accurate and up-to-date plan of restaurant staffing needs, approving schedule labour hours, and ensures that the restaurant is staffed for all shifts
• Responsible for department’s equipment, maintenance & storage
• Prepares reports at the end of the week, including staff control, inventory, staff weekly performance report
• Maintains a safe working and customer environment is in place to reduce the risk of injuries/accidents and completes incident reports and safety audits promptly.
• Ensures the strict compliance by all service and kitchen staff to company’s standard operating procedures
• The above main duties are not exhaustive, and there may be additional/other ad-hoc duties deemed fit by Management

Requirements

• Proficient in full spectrum of casual dine-in F&B function
• Good analytical, problem solving and decision making skills
• Possess exceptional communication and interpersonal skills to maintain good relationship with diverse guests and team members
• Able to lead, manage and motivate the team
• Excellent vision required for seating guests, expediting food, cleaning equipment, reading floor plans, charts and schedules
• Always maintain high standard of personal hygiene with clean appearance and neatly attired
• Possess enthusiasm in learning and keen to get feedback for improvement
• Possess strong barista and bar experience
• Previous supervisory experience, preferably F&B
• Ability to engage in physical activities which requires long hours of standing during shift.
• Require to work on rotating shift basis which include weekends and public holidays.

In the position, you will handle/learn leadership skills, how to train and run a team, overseeing and handling inventory management and ordering, administrative skills of preparing sales figures and reports, manpower & logistics planning. You will be trained to be the overall in-charge of our branch.

With further chance of career enchancement, to be promoted to Area operation Executives.

Job Duties:

• Ensure consistent quality of food and beverages for all customers.

• Provide excellent customer service at the counter.

• Adhere to health, safety, and sanitation guidelines to maintain hygiene standards.

• Maintain cleanliness of preparation and counter areas.

• Handle cash transactions.

• Plan, recruit, and schedule monthly duty rosters for drink stall staff.

• Submit staff attendance and leave records to the office for payroll processing.

• Analyze the cost of goods sold and ensure staff meet monthly KPI sales targets.

• Review financial transactions such as budgets and payroll records.

• Manage service performance and employees during shifts in the absence of the Outlet Manager, including training, providing support during busy periods, addressing customer complaints, and maintaining positive relationships with the store to ensure maximum customer satisfaction.

• Act as the primary point of contact for customers, ensuring consistent and fair handling of customer complaints and adherence to company policies.

• Follow closing procedures in accordance with company policies and procedures to minimize financial risk.

• Foster two-way communication and cultivate an environment of ownership, motivation, and teamwork.

• Manage day-to-day food and beverage operations within budgetary guidelines and to the highest standards.

• Design exceptional menus, purchase goods, and implement necessary improvements.

• Conduct monthly inventory in the designated store.

• Perform other ad hoc duties assigned by the Manager.

Requirements:

• Minimum 2 years of experience working in a coffee shop environment.

• Willingness to work long hours and weekends.

• Up-to-date with food and beverage trends and best practices.

• Proficiency in various computer software programs (MS Office, restaurant management software, POS system).

• Experience in handling customers and resolving problems efficiently.

Responsibilities:

• Influence business unit leadership to make sound strategic decisions for business
• Provide key analysis of strategic concepts plus financial assumptions along with feasible recommendations
• Assisting the management operations, supporting administrative and clerical tasks, and coordinating with other departments for project support to meet the organization's objectives and profitability goals
• Assisted in developing policies and procedures to ensure greater control and accountability of all departmental functions
• Excellent communication, be organized, and have time-management skills to perform duties in a fast-paced environment

Technical Skills and Competencies:

• Active participation in strategic planning process, including development and execution of business campaigns
• To develop negotiation and presentation skills to communicate effectively and clearly to others
• To understand of audience engagement and other business support functions
• To identify key stakeholder relationships, needs and interests, and coordinate with stakeholders on day-to-day basis
• To collate feedback on different media and understand and present the advantages and / or disadvantages of different communications media options
• To develop company business campaigns and enhance campaign awareness and campaign visibility