Looking for somewhere fun, supportive where you can grow, develop and make a impact? Well, check us out!

We are a leading marketing and sales company in S.E.A, that works with both national and international MNCs, to help them boost their brand awareness and market shares.

What we do:

• Increase brand awareness and market share of our client
• Develop your communication skills
• Build your leadership capabilities

Benefits:

• Travelling opportunities to different markets eg Taiwan, Hong Kong, US, Australia, KL (based on performance)
• 1 to 1 mentorship and guidance
• Personal development workshops

Who we are looking for:

• Hardworking individuals
• Great learning attitude

Are you the one we are looking for? Apply now to get started!

• Rapidly Growing Real Estate Developer
• 5-day work week
• South
• Excellent Employee-Centric Environment
• Renewable Contract

Our client, a renowned Real Estate firm, has an opportunity for a Winner to join the Team as an Admin Executive (Lease Management).

RESPONSIBILITIES:

• Manage and administer leases for various properties under the company
• Prepare and check lease documents, activate the contracts and maintain tenancy schedule
• Responsible for lease documentation, audit checks on leases and tenants, arrears management, tenant and other related lease management functions
• Enterand maintain data in SAP system
• Execute the arrears management process in collecting payments from tenants of a portfolio of properties, prepare arrears report on a regular interval
• In charge of tracking security deposit, monitor submission of gross sales turnover reports and audited sales reports by tenants and adjustment of audited sales
• Adhoc duties as allocated

REQUIREMENTS:

• Possess a Diploma in relevant courses
• Minimum 2 years of relevant experience
• Strong admin that does contracts and work in legal/law firm will have added advantage
• Proficiency in Microsoft Word and Excel are essential
• Experience in SAP will be an added advantage

OTHER INFORMATION:

• Location: South
• Working hours: Monday – Friday, Office Hours
• Salary: up to S$4,500 and Bonus (Salary will commensurate according to experience & qualifications)
• Challenging, open, engaging, collaborative and creative environment
• The Company strives to achieve employee satisfaction by providing attractive staff benefits, welfare & training programmes to all staff.

HOW TO APPLY:

If you are a team player, meticulous & organized, and more importantly, believe that YOU CAN MAKE A DIFFERENCE, we would like to hear from you.

Submit your application by emailing a detailed copy of your updated Resume in MS Word Format to David Sia Yi Sheng (EA Personnel Reg. No. R1875905, Achieve Career Consultant Pte Ltd EA Licence No. 05C3451) by clicking the “Apply Now” or contact David at 65909958 for a confidential discussion.

Please indicate the below information in your resume:

• Current & Expected salary
• Reason(s) for leaving
• Notice Period / Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence.

By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

Looking for somewhere fun, supportive where you can grow, develop and make a impact? Well, check us out!

We are a leading marketing and sales company in S.E.A, that works with both national and international MNCs, to help them boost their brand awareness and market shares.

What we do:

• Increase brand awareness and market share of our client
• Develop your communication skills
• Build your leadership capabilities

Benefits:

• Travelling opportunities to different markets eg Taiwan, Hong Kong, US, Australia, KL (based on performance)
• 1 to 1 mentorship and guidance
• Personal development workshops

Who we are looking for:

• Hardworking individuals
• Great learning attitude

Are you the one we are looking for? Apply now to get started!

About Us

Established in 1972, Guardian Health & Beauty is Singapore’s Number 1 Health and Beauty retailer. With more than 127 stores nation-wide, it retails a comprehensive range of health & beauty products. Guardian has evolved from its pharmacy roots to a holistic one-stop solution for customers’ health and beauty needs. It continues to expand its products and service range to meet the redefinition of beauty by today’s customers – where health meets beauty.

With a strong health heritage, it has the largest network of award-winning pharmacists and a wide selection of health products. Professional services such as patient-care counselling, dispensary services, beauty and personal care solutions are offered at stores as a convenient one-stop for health and beauty. Guardian also operates its online store with more than 9,000 products available and offers the “Click & Collect” services. For more information, please visit www.guardian.com.sg. Follow Guardian Health & Beauty on Facebook, Instagram, Telegram, Youtube and TikTok.

Guardian Health & Beauty is a Progressive Wage (PW) mark accredited company.

The Role

• Work closely with Category Managers on generating and updating of planograms
• Ensure timely planogram roll out and modules update
• Clearly communicate to stores on planogram changes and delisted item listing
• Planning of store layout for new & refit stores
• Work closely with Category Managers on brand IDs and cosmetics, and Area Managers on off shelf displays
• Coordinate with suppliers and contractors on the design and installation of counters for new & refit stores
• Update necessary modules for new & refit stores in My.Spaceman and SAP
• Any adhoc projects and tasks assigned

About You

• Minimum A level/Diploma holder
• Min 1 years of retail experience
• Good communication and interpersonal skills
• Self-motivated, passionate and detailed in work
• Able to work independently in a fast pace environment
• Knowledge of Spaceman Software, Auto-Cad and SAP will be advantageous

Benefits

Team Member Discount
Subsidized Medical and Dental Benefits
Training Opportunities
Career Advancement

Location: Tampines North

Role:

• Support the Operator/Marine Superintendent in maintaining and updating the HSSEQ management system.
• Coordinate and track the progress of vessel vetting inspections from initial request to final approval, including communication with vessels, oil majors, agents, and internal departments.
• Attend Marine Department meetings, take minutes, and distribute them as necessary.
• Assist in updating, verifying, and maintaining the OCIMF Vessel Particulars Questionnaires (VPQ), along with internal records and marine databases such as SIRE, Q88, SIS3, and CDI.
• Ensure a steady flow of information from the fleet to the department, ensuring timely receipt of updates.
• Manage and distribute incoming mail from ships appropriately within the office.
• Track and document acknowledgments from the fleet.
• Assist in producing required statistics for the Marine Department.
• Prepare documentation for Management Reviews.
• Maintain and update Fleet Notices and Circulars in the DANAOS system on a monthly basis.
• Perform general administrative tasks as required.
• File marine-related weekly and monthly reports and documents from vessels and other sources, transitioning to electronic filing in DANAOS.
• Ensure compliance with voyage instructions and guide vessel masters according to governing charter parties.
• Coordinate with purchasers, Superintendents, and logistics providers for planning the loading, unloading, or transshipment of stores and spares.
• Monitor and compare actual fuel consumption of vessels against budgeted figures to ensure cost efficiency.
• Track vessel movements and performance, providing reports to relevant stakeholders.
• Communicate and negotiate settlements for disputes involving cargo damage, shortages, laytime, underperformance, etc., based on charter parties.
• Handle clerical tasks such as filing shipping documents and entering voyage data into business applications.
• Assist with compiling documentation for insurance claims.
• Coordinate with Masters and Charterers regarding unplanned stoppages or repairs, including follow-ups on OFF/ON Hire reports and vessel-side reporting (under Technical Superintendent guidance).
• Support vessels with operational matters like loading, discharging, tank cleaning, or grade changes (under Marine Superintendent guidance).
• Assist with post-fixture activities, including cargo documentation (e.g., BLs, LOIs), cargo quantity issues, and additional insurance requirements (e.g., AWRP, KnR) as directed by the Marine Superintendent.
• Monitor bunker ROB and vessel requirements, including notifications to charterers if needed, and ensure proper intake and segregation on board (with guidance from the Technical Superintendent and Master).
• Appoint agents on behalf of owners as needed.
• Monitor vessel speed and consumption to comply with charter party requirements.
• Collect and document customer feedback.

Requirements:

• Diploma holder in a related field or discipline.
• At least 3 years of experience in the marine industry.
• Demonstrates initiative and the ability to multitask effectively.
• Tech-savvy and adaptable to working with ERP systems.

Job Description:

• Work closely with the Manager.
• Monitor outlet’s expenses, making sure that all costs are within the budget.
• Assist manager to plan staff duty schedule for service crew and ensure sufficient staff and monthly management reports
• Make every effort to let customers feel welcome with friendly and uncompromising service.
• Supervise operations in outlet and serve customers.
• Handle customer complaints, maintaining good customer relationships.
• Progressively master the skills to run restaurant operations.
• Receive training and perform duties in various sections of company’s operations.
• Gain deep and thorough knowledge of the company’s restaurant operation by rotating on each position;
• Solicit feedback from customers and staff, for areas of improvement and incorporate useful suggestions into operations.
• Perform ad-hoc duties as assigned by superior.

Requirement：

• Bachelor degree or above
• Able to work on split shifts, weekends, and public holidays
• Service oriented and passionate working in F&B industry
• Possess good communication and interpersonal skills
• PC literate, well-organized and self-motivated

Management Trainee Job Highlights

• Fast track career progression
• Quarterly cash incentives
• Medical and dental allowance
• Birthday vouchers

Job Description

At Auntie Anne’s, we're a big fan of passion. If you've always dreamt of running a store, we'll gladly show you the way to lead and operate a food business like a seasoned entrepreneur. And when you get there, we'll get you ready for even bigger roles at one of the Singapore’s fast growing F&B companies.

As a Management Trainee (MT), you will work closely with Area managers and receive training from Outlet Managers, for a fast track series of successive promotions. MTs typically spend six to eight months learning the basics of operations. Once you master the workings of key positions in the operations, you are given increasing levels of management responsibility and training in preparation for a series of successive promotions.

As a MT, you will:

· Shape the future of Auntie Anne’s

· Master budgeting, cost management, inventory planning, excellent customer service delivery

· Plan and execute sales building activities and target settings

· Take charge of Quality, Service, and Cleanliness assurance within the store operations

· Supervise store operations, cash control, and shift management

· Manage a high-performance team and develop their talents

· Drive training, and marketing campaigns

We are looking for people who have

• A Degree, Diploma, Higher Nitec or Nitec in any discipline
• High energy and a strong passion to bring smiles
• Drive and resourcefulness to deliver results
• Strong communication skills with the ability to lead and motivate a team
• Able to work shifts, weekends and public holidays
• No experience is needed
• Also open to candidates from F&B, Hotel, Retail or service industry

If you have passion to build teams and driver performance, our rigorous programme will have you ready to manage your own stores in as little as 1 year, and your own area in as little as 3 years.

ARE YOU LOOKING FOR A ROLE THAT REWARDS YOU?

Our Client

Part of a regional outsource events & marketing company, currently located in South Asia. Where we work closely with clients in different sectors to provide marketing solutions, increases market shares value and creating brand awareness.

The Environment

You will be provided with a place that fosters innovation, fun and excellence.

You get the freedom to be around people with good vibes, have the time for development and traveling with the company.

Recruiting

Our client is looking out for potential candidate to join us as Management Trainee (Sales & Marketing) in their expansion plans.

As long as you are:

• FUN

*Responsibilities:*

1. *Portfolio Analysis:*

- Conduct in-depth analysis of investment portfolios and risk factors.

- Utilize financial techniques to evaluate potential investment opportunities.

2. *Market Research:*

- Stay abreast of financial market trends, economic indicators, and industry developments.

- Analyze market data to provide insights into investment strategies and potential risks.

3. *Client Interaction:*

- Collaborate with clients to understand their financial goals, risk tolerance, and investment preferences.

- Provide regular updates on portfolio performance and recommend adjustments based on client objectives.

4. *Asset Allocation:*

- Assist in developing and implementing asset allocation strategies tailored to clients' investment objectives.

- Monitor and rebalance portfolios to ensure alignment with strategic asset allocation targets.

5. *Due Diligence:*

- Conduct due diligence on potential investment opportunities, assessing financial statements, management teams, and market conditions.

6. *Regulatory Compliance:*

- Ensure compliance with relevant financial regulations and internal policies.

- Stay informed about changes in regulatory requirements and industry best practices.

7. *Performance Reporting:*

- Generate and present performance reports to clients, highlighting investment returns, risks, and market conditions.

- Make recommendations for optimizing portfolio performance.

8. *Relationship Management:*

- Cultivate and maintain strong relationships with clients, addressing inquiries and providing exceptional service.

9. *Technology Utilization:

- Stay current on advancements in financial technology to enhance operational efficiency.

10. *Continual Learning:*

- Engage in ongoing professional development to stay current on industry trends, investment strategies, and financial products.

- Pursue relevant certifications to enhance knowledge and credibility in the field.

*Qualifications:*

- Bachelor's degree, Local Diploma, A Levels

- Strong analytical and quantitative skills.

- Excellent communication and interpersonal skills.

Job Description:

- Oversee the configuration management process for all systems within the organization.

- Ensure that all configurations are documented, maintained, and updated as necessary.

- Implement and manage automation tools to enhance the efficiency and accuracy of configuration monitoring.

- Monitor and manage the configuration of various systems to ensure they meet organizational standards and requirements.

- Maintain accurate records of system configurations and changes.

- Identify and implement automation tools and processes to streamline configuration monitoring.

- Ensure automated monitoring systems are functioning correctly and efficiently.

- Oversee the monitoring of raw materials to ensure they meet quality and compliance standards.

- Handle the requirements for end-user certificates related to raw materials, ensuring compliance with regulatory and organizational policies.

- Liaise with relevant stakeholders to obtain and verify necessary documentation.

- Handle the requirements for end-user certificates, ensuring compliance with regulatory and organizational policies.

- Liaise with relevant stakeholders to obtain and verify necessary documentation.

Job Requirements:

- Degree in any engineering fields

- Proven experience in configuration management is preferred.

- Understanding of raw material monitoring and compliance.

- Experience with automation tools and processes is preferred.

- Excellent organizational and communication skills.

About the role:

• Assist in managing day-to-day operations of school properties.
• Monitor and ensure the maintenance of properties, including scheduling repairs and addressing school issue.
• Coordinate with contractors, vendors, and service providers for maintenance and repairs
• Conduct regular property inspections to ensure compliance with safety regulations.
• Prepare inspection reports and documentation related to property conditions.
• Assist in preparing reports on property performance and financial summaries.
• Handle correspondence, including emails and phone calls, with clients and service providers.
• Update and maintain property management systems or databases.

About You:

• Diploma or degree in relevant facilities management with 3 to 5 years of related experience.

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Being part of a growing global company;
• Career development and a promote from within culture;
• An organisation committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.

We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking to hire a PEGA Agile Engineer. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

JOB TYPE

Long Term Contract

ROLES AND REPONSIBILITIES

The contracted staff shall manage the operation and support (including enhancements) for various specific HR domain process areas (examples of standard organisation areas like Recruitment, Benefits Management etc ):

The contracted staff shall be responsible for the following:

a. Manage and ensure timely deliverables by the system Maintenance Vendor; ensure deliverables conform to the standards and control defined for the programme; identify and manage risk and mitigation strategies; identify, analyse and ensure resolution of issues; manage change control; track and escalate risks and issues to * PM and Ops Manager; perform project planning with the system maintenance team, Interfacing team, Infra team, etc.
b. Seek Ops Manager’s approval of system changes including funding and implementation and completion of milestone, etc; consolidate and prepare submission for Performance Management Report (PMR)/ Post Implementation Review (PIR) and update * PM and Ops Manager.
c. Manage Change Request (CR). Responsibilities include tracking of CR raised; monitoring the status of CR from requirement initiation to implementation and working with various parties to address issues impeding the progress of the review of CR effort; assessing impact and solution proposed by the system Maintenance Vendor; facilitating users in CR testing and ensuring testing is complete and comprehensive.
d. Provide analysis and consultation services to address operational issues and audit related activities.
e. Coordinate and perform secretariat role for meetings with different stakeholders and internal team meetings.
f. Oversee and participate in requirements gathering and evaluate requirements & design solutions with the system Maintenance Vendor.
g. Facilitate HR systems training for users.
h. Manage Service Request (SR). Responsibilities include monitoring of the SR raised and assessing impact with the system Maintenance Vendor.

Manage System Investigation Request (SIR)/ Problem Report (PR). Track SIRs and system defects reported by users. Ensure prompt resolution is provided by the system Maintenance Vendor to the defects reported, and prompt clarifications are provided for SIRs.
j. Monitor the progress of outstanding tasks to be completed by the system Maintenance Vendor or users; ensure timely and complete resolution of such tasks, deliverables to conform to the standards and control defined for the programme.
k. Monitor and track the closure of follow-ups for batch job failures.
l. Provide support to the system reporting and data patching team on queries from functional perspective.
m. Perform project planning with system Maintenance Vendor, Interfacing team, Infra Team, external systems, etc.
n. Propose, document and implement improvements to the current work processes to achieve increased efficiency and effectiveness or tighten audit issues in delivering the maintenance support services.
o. Review, propose and update changes to the documentation where necessary. Examples of documentation:
i. Requirements specification
ii. Functional Design (FD) specification
iii. Test Packages
iv. Process Steps and Design Documentation
v. Data Patching Impact Assessment Documentation (if any)
vi. Training Materials
p. If necessary, facilitate HR systems training for personnel from specific HR departments.
q. Provide support to Authority in the event their respective Business Process Manager (BPM) from is on absence.
r. The Authority reserves the right to assign any process areas stipulated in this Service Plan to the Supplier accordingly.
s. Any other tasks as assigned by the Authority.

Education Qualification
• The candidate(s) should possess at least a Degree in Computer Science, Information System, Science, Engineering or Equivalent.

Required Competencies
• Good knowledge of information technology, especially in the areas of SAP HCM ERP.
• With SAP HCM ERP knowledge is preferred.
• Good planning and coordination skills.
• Strong writing, verbal communication and presentation skills.
• Good team player, responsible and conscientious.
• Resourceful, independent, responsive and pro-active.
• Proficiency in Office productivities suites such as Microsoft Office.
• Proficiency in ARIS tool is advantageous.
• Good understanding of the data design in SAP HCM is preferred.
• Possess strong interest in investigating and identifying causes of issues, and able to propose solutions to rectify the issue.

Required Working Experience
• At least 4 years of working experience in information technology of which at least 2 years of working experience in SAP ERP.
• Experience in SAP HCM ERP is preferred.
• Experience in SG Government HCM projects is preferred.

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Keerthana Ramakrishnan

Avensys Consulting Pte Ltd

EA License 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

Investment Management Associate:

- Represent a top Global Bank

- Portfolio Management (Unit Trusts and Funds)

- Update investors on market movements

- Onboarding of new investors through Business Development

- Attend monthly investment monthly fund house talks and market updates (fully funded by company)

- Relationship Management with existing clients and external stakeholders

Training provided:

- Training by more than 30 Global Asset Managers such as BlackRock, JP Morgan, Goldman Sachs, Franklin Templeton, Schroders

- In-house training by professional and external trainers

- Training allowance provided for successful candidates

- All training fees paid by company

- Communications training

- Human relations training

- Leadership Training

Why Join Us:

- Clear career progression

- Competitive salary

- Collaborative environment

- Monthly and Quarterly Incentives (Monetary and Non-Monetary)

Requirements:

- Able to work and communicate well in a highly collaborative environment

- Team Player

- Bachelor's Degree

- Go getter

- Candidates with a background in Wealth Management or Banking & Financial Services would have an added advantage

Requirement

• Minimum Bachelor’s degree in Actuarial/Mathematics/Statistics or equivalent in performing work requirements

• Minimum 5 year experience of actuarial experience in the reinsurance or insurance industry.

• Solid understanding of reinsurance products, pricing and reserving

• Strong interpersonal and communication skills.

• Good presentation skills.

• Excellent problem solving skills and analytical ability

Strong knowledge in computer application/programs such as MS office, (Especially Excel) tools or database management applications.

Responsibilities

Main Responsibilities include but not limited to following:

• To provide reasonable figure of actuarial liabilities in line with local regulatory requirement
• To monitor and improve actuarial pricing system and outcomes
• To analyze internal retention level and provide optimal solution for risk retention level
• To support actuarial pricing model of Property/Engineering business
• 
  

Risk Management Main Responsibilities include:

To manage/monitor overall risk management program and function

• To assist Board members and senior management
• To be responsible for coordination of local regulatory requirement and head office requirement in terms of risk management
• To provide forecast and analysis on solvency position and strength
• To support Asset Liability Management function
• To manage/prepare Credit rating requirement of the company

Position Purpose

• Provide guidance and day-to-day training to staff within assigned area
• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience
• Manage and coordinate activities with people, products and equipment to maximize sales and profitResponsibilities

Restaurant Operations

• Lead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service team
• Check readiness of restaurant for service day and brief service crew on staffing roster for service day
• Manage customer flow and seating arrangement
• Oversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessary
• Manage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessary
• Ensure documentation of all cash shortage and surplus in record book and to tally payment collection

Restaurant Management & Planning

• Act as point of escalation for service crew regarding service issues
• Resolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned task
• Lead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient manner

Quality Assurance & Control

• Enforce restaurant quality, service, cleanliness and value standards
• Monitor operations to ensure compliance with all safety procedures and guidelines in the restaurant
• Implement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

People Management

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions
• Provide training to encourage role rotation amongst service staff
• Train and monitor staff in the company SOPs (standard operating procedures)
• Ensure workplace safety practices

Responsibilities:

• Manage daily sales operation
• Knowledgeable in purchase orders, delivery orders and able to handle sales orders, quotation & invoices
• Respond to a high volume of inquiries and provide helpful solutions to customer issues
• Connect with existing key customer contacts if needed
• Collaborate with internal teams like Finance, Procurement, Logistics, and Marketing.
• Assist in preparation & submission of relevant reports and documents for tenders
• Attend regular online/offline product training sessions arranged by vendors

Requirements:

• Diploma in Business or a related field.
• Preferably 1-2 years of experience in a similar role.
• Experience with computer hardware, software, or maintenance contracts is a plus.
• Comfortable working in a fast-paced and dynamic environment.
• Excellent at building and maintaining strong relationships with customers and internal team.
• Proficient in Microsoft Office & Excel

● $3,100 - $5000

● Management Trainee (Kitchen)

● 5 days /48 hours

*Responsibilities*

• Lead the kitchen operation team to prepare and deliver quality menu in accordance to concept offering

• Oversee the implementation of processes and guidelines in Kitchen Operations

• Train & develop kitchen staff in the preparation of all meals to the highest quality standards

• Position kitchen staff according to operation needs to maximize kitchen efficiencies

• Manage quality and level of kitchen inventory as well as products delivered from suppliers

• Understand food cost models and how these impact the profitability of the restaurants Responsibilities Menu Execution and Delivery

• Supervise stations to deliver orders in accordance to defined cooking processes, recipe and health & safety standard

• Conduct final check on finished product to ensure that food quality and presentation are in accordance to specifications of the menu Kitchen Processes and Concept Development

• Manage kitchen inventory levels and quality by placing orders for all food and kitchen supplies based on projected store demand endorsed by chef; and upon delivery, check to ensure quality ofdelivered supplies

• To support the projection and ordering of food and kitchen supplies by providing inventory report detailing usage & stock level, wastage and product shelf life while considering sales pattern andkitchen storage capacity

• Oversee the setting up and cleaning of stations by staff• Oversee workflow for stations to ensure that processes adhered to specifications and guide line and to provide recommendations to improve efficiencyQuality Assurance & Control

• Investigate causes and reasons for customer complaints pertaining to food quality

• Oversee operations to ensure compliance with all safety procedures and guidelines

• Oversee preparation of all food in accordance to SOPs to ensure and maintain consistent food quality

• Oversee overall kitchen cleanliness and sanitary conditions and to ensure all kitchen equipment are in good working condition

• Take corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safetyPeople Management

• Lead team by providing guidance, support and motivation

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions

• Train and develop kitchen and kaiten staffs in the preparation of all meals to the highest quality standards while adhering to SOPs and workplace safety practices

• Carry out team management activities, including and not limited to appraisals, handling disciplinary issues and holding communication sessions in conjunction with immediate supervisor

• Carry out team management conversation with team members, including and not limited to doing appraisals and personal improvement plans in conjunction with immediate supervisor

*Requirement*

• Must have semi fine or fine dining Japanese restaurant experience.

● $3,100 - $5000

● Management Trainee (Bakery)

● 5 days /48 hours

*Responsibilities*

• Learn the operation process of the bakery department

Advance preparation, weighing is done accurately, check extensibility and following the daily mixing schedule

• Dividing - Understanding the characteristics of each dough and able to perform troubleshooting

• Shaping - Understanding the amount of portion filling, roll up without damaging the dough, shape properly and according to the procedure

• Baking - Understanding and following the baking procedure and process

• Filing - Can weight correctly and understand the expiration date of each filling

• Sanitation – Understand and follow the correct cleaning procedures

• Other duties – Any ad-hoc duties as required by the manager such as housekeeping

Unravel the best practices of brand communication and customer success as our Customer Success Management Associate.

If you’re a Communications/Business Management/Hospitality graduate who wants to be at the forefront of championing our brand's success by fostering strong relationships with our customers, come join us in this multi-faceted role in ensuring that our customers' expectations are not only met—but always exceeded!

[About Our Team]

At The Pique Lab, we’re on a mission to create the best Math & Science learning experience for students aged 9 to 16 in Singapore. Our lessons are meticulously crafted based on pedagogical research and data-driven methodologies to achieve one overarching goal: to make learning fun, shorten learning curves and help students develop a genuine appreciation for Math & Science.

Over the past decade, we've grown from a pair of co-founders to a diverse team of over 100 team members across 10 departments. Our proprietary learning methodology and examination-centric materials have helped more than 20,000 students ace their examinations.

Our headquarters is in Singapore, with remote teams in China, India, Malaysia and the Philippines. We take pride in our open, fast-paced and flat organisational structure where every team member is valued for their skills and competencies, not just their job titles.

We are looking for a curious and resourceful Customer Success Management Associate who wants to master a wide variety of customer relations functions and manage a team by the end of our Customer Success Management Programme!

[Your Role]

As our Customer Success Management Associate, you’ll be a key team player in our strong-knit Customer Care team where you will have ample career progression opportunities to help shape a service culture that you can take pride in.

For a start, you’ll be involved in these 3 key growth areas:

Customer Management Superstar:

• Develop a deep understanding of our courses to make appropriate recommendations to our customers: Hard selling is not in our DNA — we believe in matching our customers to our programmes that best fit their learning needs. To help ensure that our students and parents derive the most value out of their learning experiences with us, you’ll learn about the key takeaways and frequently asked questions of each course, and how to communicate these to them effectively.
• Deliver personalised and enjoyable brand experiences through our various communication channels and at our centres: 95% of our communications are digital (WhatsApp messages, phone calls and emails) and 5% are in-person at our front desk. Besides honing your in-person communication skills such as greeting our customers warmly and guiding them to the correct classroom on-site, you’ll have the opportunity to learn the best practices of how we consistently deliver the same warm and professional customer experiences online as well!

Operations Extraordinaire:

• Assist with critical customer success operational tasks: Making the best programme recommendations is only the first step in our playbook to creating a delightful brand experience for our customers. You’ll deep dive into the different types of support our customers typically require and how to meet them, such as collecting fee payments, arranging replacement lessons and troubleshooting technical difficulties during online classes.
• Support Customer Care team in essential administrative activities: In order to understand the ins and outs of the work of our multi-faceted Customer Care team and eventually lead them, you’ll be actively involved in manoeuvring the intricacies of our back-end operations such as receiving courier deliveries, updating class schedules, fulfilling e-commerce orders, and ensuring that our pantries are always well-stocked!

Crisis Communications Champion:

• Resolve escalated customer issues effectively: Being able to handle customer escalations with finesse is what will set you apart from other customer relations professionals and we want to help you get there. With your understanding of our internal processes, policies and customer requests, you’ll have the opportunity to translate what you’ve learnt in school about crisis communications to real-life escalated cases to ensure win-win outcomes for both our customers and the company in a timely manner.
• Analyse and establish root causes of common and unique customer-related issues and solutions: Designing effective customer solutions in The Pique Lab would require you to develop a comprehensive understanding of how our customers think and behave while manoeuvring our policies strategically. To do this, you’ll be involved in coordinating with different teams to understand possible root causes of common and unique customer-related issues, propose viable, customer-centric solutions and document these scenarios for training purposes.

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