Job Description:

We are seeking a motivated and skilled Training Manager to design, implement, and oversee training programs for our wallpaper and painting teams. The ideal candidate will have a deep understanding of the industry, excellent communication skills, and a passion for helping others succeed. You will be responsible for ensuring that our team members are equipped with the knowledge and skills needed to deliver exceptional service and uphold our company’s high standards.

Key Responsibilities:

• Training Development: Design and develop comprehensive training programs and materials tailored to the needs of our installation teams.
• Program Implementation: Conduct training sessions, both in-person and online, to ensure effective knowledge transfer.
• Skill Enhancement: Identify skills gaps and emerging trends in the industry to ensure our training content is up-to-date and relevant.
• Collaboration: Work closely with management and other departments to align training objectives with business goals and operational needs.

Qualifications:

• Experience: Proven experience as a Training Manager or similar role, preferably in wallpapering, painting, or related industry.
• Knowledge: In-depth knowledge of wallpapering and painting techniques, tools, and best practices.
• Skills: Excellent presentation, communication, and interpersonal skills.
• Certifications: Relevant industry certifications or training credentials are a plus.
• Abilities: Strong organizational skills, attention to detail, and the ability to motivate and inspire teams.

The Sales Manager is responsible for all local sales activities, accounts and meetings in line with the annual sales plan. He/she works in a smart and savvy way to achieve hotel budgets. He/she is creative in his/her approach and work towards a successful hotel sales strategy.

At Holiday Inn Express® we want our guests to relax and be themselves which means we need you to:

· Be you by being natural, professional and personable in the way you are with people

· Get ready by taking notice and using your knowledge so that you are prepared for anything

· Show you care by being thoughtful in the way you welcome and connect with guests

· Take action by showing initiative, taking ownership and going the extra mile

Duties and Responsibilities

Financial Returns:

· Monitors competitors’ activities and assists in collection of marketing intelligence to share with the team.

· Aware of sales strategy and goals when selling to negotiate optimum rate for the benefit of the business.

· Sells all facets of the hotel with a view to optimizing opportunities for revenue growth.

· Monitors existing business and inputs into sales strategy meetings to maximize opportunities.

· Grows existing business and pursues all future business opportunities.

· Initiates and prepares tender for business.

· Assesses sales data.

· Works with leadership team in the preparation and management of the Sales & Marketing budget.

· Assists in the preparation of the annual departmental operating budget.

· Monitors budget and controls expenses in sales.

People:

· Works collaboratively with all team members from all departments.

· Manages key accounts.

· Travels when required to promote the hotel and develop potential business.

· Maintains regular contact with cluster sales and marketing team members to keep abreast with any IHG initiatives.

· Encourages high service standards in the hotel through training and leading by example.

· Ensures all colleagues are aligned with the Make Every Connection Count brand service behavior.

· Interfaces with operations on a timely basis in regards to future and existing needs for customers.

Guest Experience:

· Follows Holiday Inn Express behaviors when working with internal and external customers.

· Services existing business through management of account base.

· Maintains an accurate and up to date database of clients and contacts.

· Responds to guest’s feedback in a timely and takes corrective action to resolve the concerns and partners other departments to ensure similar concerns do not happen again.

· Supports loyalty contribution through a proactive approach toward enrolment and ensures accuracy and transparency crediting IHG Business Rewards points.

· Develops and maintains contact with business generators, meeting and convention planners, visitors/convention bureau, travel agents, tour operators, airlines, corporate accounts, government departments and other producers closely aligned to hotel business.

· Builds profile within local market place through attendance at appropriate events.

· Entertains clients with a view to maximizing business opportunities.

· Supports and joins (where appropriate) sales and marketing team members in familiarization tours, site inspections and sales visits.

· Assists with the preparation of new products and services.

· Assists in the evaluation of sales and marketing activities.

· Analyses sales mix and likely impact on hotel goals.

· Maintains a neat and organized filing system (manual and electronic).

Responsible Business:

• Ensures a safe and secure environment for guests, team members and hotel assets in compliance with hotel’s or owner’s policies and procedures and regulatory requirements.
• Develops and carries out action plans to be environmentally conscious by taking steps to reduce the hotel’s carbon footprint.
• Acting responsibly when working with hotel budget and expenses, seeking prior approval where required.

Perform other duties as assigned by Director of Sales or as required.

We are assisting our client to bring on board a Finance Manager, who would report to their Financial Controller

1. Mission of the Department: The Finance department in Singapore is to provide donors, stakeholders, and business partners with sound financial and internal control and governance in alignment with the Singapore Charities Act, Financial Reporting Standards, and company policies. They focus on efficient operating systems and processes, information, analysis, and business insights needed for informed decisions, and strong financial resources to support the organisations priority conservation activities in Singapore and the rest of the global network. 

1. Major Functions: Deliver timely and accurate financial information and business performance insights for the operations of fundraising and conservation activities of the organisation in Singapore. Provide strategic financial planning, oversight of project expenditures and revenue, and cash management to maximise the efficient and effective use of funds. Drive accountability, control and compliance, and risk awareness by a high-performing team of talented finance professionals based on trust and mutual support.

1. Major Duties and Responsibilities: 

Finance Operations Management

• Oversee the day-to-day operations of the accounting department, including accounts payable, accounts receivable, and general ledger functions.
• Manage finance operations with two direct reports, supervising and mentoring staff to ensure productivity, professionalism, and performance.
• Drive the standardization of operational processes within the Finance Department.

Financial Reporting and Compliance

• Ensure timely monthly financial close, including the preparation of financial reports and schedules.
• Ensure reporting compliance with applicable regulations and guidelines, staying updated on accounting best practices and regulatory changes.
• Oversee the timely and accurate completion of all financial audits and tax filings, in compliance with regulatory requirements.
• Work closely with the Head of Finance to deliver on the compliance agenda.

Business Partnering and Strategic Support

• Support the annual budget preparation and monthly reforecast exercises.
• Partner with fundraising teams on performance reviews, reforecasts, and budgeting.
• Provide guidance for the department's digital transformation initiatives, including ERP implementation and procure-to-pay processes.

Internal Controls and Governance

• Strengthen internal controls and governance practices, including handling internal audits and implementing recommended improvements.
• Collaborate on governance initiatives to ensure compliance with internal and external standards.

Tax, Treasury, and Financial Matters

Manage tax compliance, cash flow, treasury operations, and other related financial responsibilities.

Required Qualifications         

• Bachelor's degree in accounting, finance, or a related field; 
• Minimum of 5 years of relevant accounting experience, preferably in a non-profit organization.
• Strong understanding of non-profit accounting principles, fund accounting, and grant management a plus
• Proficiency in accounting software and advanced knowledge of MS Excel.

.

Requirements

Required Skills and Competencies 

• Good knowledge of IFRS and GST
• Experience in SAGE or other accounting systems e.g., SAP, Oracle would be an advantage
• Familiar with good internal control practices
• Excellent analytical, problem-solving, and communication skills.
• Ability to manage and prioritize multiple tasks in a fast-paced environment.
• Experience in leading and developing a team of accounting professionals.
• Demonstrated commitment to the mission and values of non-profit organizations.
• Team player
• Able to prioritise and operate under tight deadlines
• Good communication skills, with spoken and written fluency in English  
• An interest in conservation 
• Adheres to the organisations values, which are: Knowledgeable, Optimistic, Determined and Engaging 

1. Working Relationships:

Internal -  All departments in the organisation and within the organisations network

External – With outsourced corporate services company and auditors

This job description covers the main tasks and conveys the spirit of the sort of tasks that are anticipated proactively from staff. Other tasks may be assigned as necessary according to organizational needs.

Responsibilities:

• Check the materials and work in progress to ensure compliance with specified requirements and safety regulations
• Lead and coordinate with the site engineers, site supervisors & project manager for site activities
• Conduct daily site inspection and supervision of deep excavation/mined and bored tunneling works
• Review and prepare method statements for submission to client
• Monitor and track site progress, manpower mobilization and equipment deployment
• Ensure job safety analysis and site safety compliance
• Prepare work progress report
• Plan the construction schedule and coordinate various subcontractors to ensure work runs smoothly
• Cost monitoring for the site activities
• Responsible for Traffic Staging & Sustainability Objectives
• Prepare and execute Early Works & Temporary Works (including Land Access)
• Prepare report and method statement whenever necessary
• Handle stakeholders relationships with a collaborative approach
• Civil Construction- Earthwork, Concrete and Steel Structures, Diaphragm walls, Earth Anchor,Piling,Girder etc
• Any other adhoc duties which may be assigned as required

Requirements:

• Degree in Civil Engineering recognised by the PE Board or equivalent
• Minimum 10 years of experience in construction industry with at least 8 years of experience in Road or Civil projects in an EPC main contractor capacity handling mega infrastructure project
• Meticulous with leadership/problem-solving skills/qualities
• Experiences in underground tunnelling works projects in main contractor capacity will be an added advantage
• Good communication and interpersonal skills
• Capacity to handle pressure
• 6 days work week and ability to work on weekends if needs arise
• We regret to inform that only shortlised candidates will be notified

• Maintain, drive, supervise and implement robust technical standards, systems and processes
• Plan technical deliverables to meet project’s requirements within allocated budget and schedule.
• Plan & collaborate across different application teams to manage technical dependencies of the solution
• Plan, monitor and manage risks/issues related to technical delivery
• Liase with Development Manager in managing application teams to build the enhancements
• Liase with Test Manager to ensure completion of System Integration Testing ,User Acceptance Testing and application security testing with quality results
• Escalate issues that impacts project schedule on timely basis and propose resolutions
• Experience in service-oriented technologies
• Good understanding and experience in software development cycle
• Good problem solving, analytical, synthesis, system thinking and solutioning skills
• Strong negotiation skills and vendor management skills

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Job Description

1. Manages group room enquiries (10 or more rooms / people) and related functions, dealing from receipt of request to contracting and payment.

2. Liaise with in-house departments for a quick and smooth execution and conversion of group business. Maintains ownership of group blocks, including pickup numbers, reservation methods, billing, and proper treatment of VIP guests.

3. Manages site inspections, organizing visits, room allocation, inspection of rooms and coordinates all departments to execute a perfect showcase of the hotel, providing accurate information on visitors

4. Speaks with others using clear and professional language; prepares and reviews written documents accurately and completely; answers telephones using appropriate etiquette.

5. Develops and maintains positive working relationships with others; listens and responds appropriately to the concerns of other employees.

6. To meet and exceed individual assigned sales goal and shared responsibility for team members for achievement of total department sales budget.

7. To conduct 5 sales calls daily and 3 sales activities ie Entertainment & Site Inspection per week.

8. To identify and develop new potential accounts (to prospect at least 2 new accounts per week).

9. Develop sales plans to generate business from identified markets/accounts.

10. Determine corporate account needs and initiate sales activities of each assigned market/account to enable future bookings.

11. Continuously communicate the benefits and ongoing promotions of the hotel to the customer.

12. Management and growth of corporate accounts by tracking individual transient, group and catering production goals.

13. Negotiate transient rates for assigned accounts.

14. Prospect new business through phone solicitation, physical sales calls, site inspections, trade shows, sales blitz, e-mail, research via newspapers & online resources.

15. Gather market intelligence: new product ideas, competition activities, new customer trends and performance.

16. Be actively involved in ensuring prompt follow-up on incoming phone calls, site inspections, proposal / inquiries. Accuracy in booking, commitments to customer on all sales/operational documents and adhering to the standards set by the department in execution and filing of all said documents.

17. Be a team player motivating peers and subordinates in support of department goals in sales and operations. To manage and develop Interdepartmental relations while not compromising customer satisfaction, revenue, profitability or associate morale of department / Hotel. To initiate team building activities.

18. To adhere to personal behavioral norms of integrity such as grooming, ownership, contactability, accountability, responsibility, visibility and punctuality.

19. Perform any other duties assigned by owner according to changing business, economic, customer needs or restructure within Sales & Marketing Department.

20. Additional leadership responsibilities as assigned.

Understanding the organization's business goals and objectives, and ensuring that IT initiatives are aligned with these goals.

Assisting in the development of business cases for IT projects, outlining the expected benefits, costs, and risks associated with each initiative.

Collaborating with senior management to allocate resources, including budget, staff, and technology, to support prioritized IT initiatives.

Identifying and mitigating risks associated with IT projects and investments, and advising senior management on risk management strategies.

Effectively communicating the value proposition of IT initiatives to senior management, including the potential benefits to the organization and how they align with business objectives.

Monitoring the progress of investments, and providing regular updates to senior management on key milestones, challenges, and successes.

The General Manager supports the Senior Vice President in executing engineering responsibilities, including the identification, selection, bidding, and oversight of civil engineering projects. This role encompasses strategic planning and leadership of cross-functional teams.

(A) Essential Job Functions:

The General Manager is responsible for, but not limited to, the following:

• Strategic Leadership and Execution: Identify opportunities for business growth and expansion, develop strategies to optimize operational efficiency, and ensure alignment with the company’s global objectives and regional business needs. Contribute to the planning and estimation of civil engineering projects. Oversee the bidding processes for the company and its subsidiaries across the Asia-Pacific region, ensuring consistency with projected award values.
• Project Oversight: Review client-provided designs and technical specifications and prepare detailed tender submissions for civil engineering project bids. Collaborate with team members throughout the prequalification and bidding processes, ensuring the thorough preparation of both technical and commercial proposals.
• Reporting and Performance Optimization: Report to Tokyo Headquarters on business development matters related to civil engineering projects. Stay informed about the latest trends and developments in the Japanese market, including economic conditions and the competitive landscape.
• Team Leadership and Collaboration: Work closely with subsidiary branch leaders to identify opportunities for operational improvement and cost efficiency. Manage and lead a team at the Asia-Regional Headquarters, ensuring effective delegation, task prioritization, and smooth workflow in dynamic environments.
• Lead for large-scale construction projects valued at over USD 200 million, ensuring proper budgeting, forecasting, and cost control.
• Cross-functional collaboration working closely with subsidiary over Asia Regional and Head quarter in Japan.
• Perform any additional responsibilities as delegated by the Vice President or President.

(B) Minimum Qualifications/ Job Experience:

• Degree in Civil Engineering or its equivalent, preferably holding Professional Engineer or equivalent qualification.
• Proficient in both MS Office, MS Project and AutoCAD.
• At least 25 years working experience in Civil Engineering with at least 15 years in managing experience.
• At least 10 years of experience working on civil engineering project site and at least 10 years of experience leading multicultural and multinational project teams in construction and/or business development/bidding for civil engineering projects, with a focus on foreign countries within the Asia-Pacific region.
• Currently part of the top management team (at least General Manager position and above) in the decision-making on tender strategy in the tender process and be competitive in securing new projects for the company.
• More than 10 years of experience in major construction projects worth over 200 million USD.

(C) Knowledge/ Skills/ Abilities:

• Strong analytical and problem-solving abilities with a focus on continuous improvement.
• Comprehensive understanding of authority requirements and engineering standards applicable in the Asia-Pacific region.
• Proven working knowledge and experience as a main contractor in civil engineering projects.
• Business level Japanese skill of at least JLPT N1 or equivalent to ensure accurate communication on business development and bidding for civil engineering project with Tokyo head office in Japan.

• Screening, interviewing, hiring, and training restaurant staff.
• Managing restaurant staff's work schedules.
• Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained.
• Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations.
• Checking in on dining customers to enquire about food quality and service.
• Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked.
• Monitoring the restaurant’s cash flow and settling outstanding bills.
• Reviewing customer surveys to develop and implement ways to improve customer service.
• Resolving customer complaints in a professional manner.

Our client is a rapidly growing platform transforming cross-border and local services by connecting people with efficient solutions. As Marketing Manager, you will drive marketing strategy, execute impactful campaigns, and optimize performance to fuel growth. This role offers the opportunity to shape marketing direction, collaborate with cross-functional teams, and lead digital and offline initiatives in a fast-paced environment.

Responsibilities:

Strategy Development & Execution:

• Develop and implement marketing strategies aligned with business goals and target audiences.
• Lead multi-channel campaigns from concept to execution, ensuring brand consistency, budget adherence, and timely delivery.
• Identify growth opportunities, refine market positioning, and maintain brand voice across touchpoints.

Team Leadership & Collaboration:

• Lead and mentor the marketing team, fostering collaboration and high-performance.
• Work with internal teams (sales, product, operations) to align marketing initiatives with company goals.
• Ensure consistent messaging and branding across departments.

Campaign Management & Optimization:

• Manage digital campaigns (social media, email, SEO, ads) and offline events (trade shows, conferences).
• Analyze campaign performance and optimize strategies to drive engagement and ROI.
• Use data insights to refine targeting and tactics.

Content Strategy & Creation:

• Oversee content creation (blogs, whitepapers, social media, videos) to boost brand awareness and engagement.
• Ensure alignment with brand standards and collaborate with creative teams to produce impactful content.

Market Research & Insights:

• Conduct market research to stay ahead of trends, customer needs, and competitors.
• Use insights to develop targeted campaigns and refine marketing strategies.

Analytics & Reporting:

• Track key performance metrics and present actionable insights to senior leadership.
• Continuously adjust strategies to improve campaign effectiveness and meet KPIs.

Budget Management & Resource Allocation:

• Develop and manage the marketing budget, optimizing resources for maximum ROI.

Event Planning & Coordination:

• Plan and execute offline events (conferences, seminars) to enhance visibility and engage target audiences.
• Manage logistics and evaluate event performance.

Cross-Departmental Support:

• Support product launches and promotions with marketing materials and strategies for maximum exposure.
• Serve as a key point of contact for all marketing-related activities across departments.

Requirements:

• Proven experience as a Marketing Manager or in a similar leadership role, ideally in a fast-paced, dynamic environment.
• Strong knowledge of marketing principles, digital channels, and analytics.
• Expertise in campaign management, brand strategy, content creation, and cross-functional collaboration.
• Experience in team management, budgets, and resources efficiently.
• Excellent communication, project management, and leadership skills.
• Data-driven with strong analytical and decision-making abilities.
• Creative, with the ability to innovate and develop new marketing strategies.

Interested candidates are invited to send in your Resume in MS Word Format stating your past work experience, reasons for each leave, past and expected remuneration.

We regret to inform that only shortlisted candidates will be notified.

By submitting an application to us, you will be deemed to have agreed for us to collect, use, and disclose your personal data which you have submitted to your prospective employers, for the purpose of job search, and/or other services which you have consented us to perform on your behalf.

Cultivar Asia Pte Ltd

EA License Number: 19C9782

EA Personnel: R1326341 (Ng Zhenyu)

Marketing Manager Responsibilities:

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Increasing brand awareness and market share.
• Coordinating marketing strategies with the sales, financial, public relations, and production departments.
• Developing and managing the marketing department's budget.
• Overseeing branding, advertising, and promotional campaigns.
• Managing the marketing department's staff.
• Preparing and presenting quarterly and annual reports to senior management.
• Promoting our brand at trade shows and major industry-related events.
• Keeping informed of marketing strategies and trends.

Marketing Manager Requirements:

• Bachelor's degree in marketing, finance, business administration, or similar.
• A master's degree in a relevant field will be advantageous.
• At least two years' experience as a marketing manager.
• Proficiency in electronic marketing automation software such as HubSpot Marketing and Bitrix24.
• Extensive knowledge of marketing strategies, channels, and branding.
• Superb leadership, communication, and collaboration abilities.
• Exceptional analytical and problem-solving skills.
• Strong time management and organizational abilities.

We are looking for a professional qualified Senior Operations Manager Work with chefs and other personnel to plan menus that are high in demand and popular with customers. Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high quality of preparation and service etc.

Responsibilities

Responsible for Operational leadership of F&B and Hospitality team
Responsible for the delivery of the overall operational metrics & sales targets
Coordinate daily Front-of-the House and Back-of-the-House Restaurant Operations
Set and Review Quality Performance Standards. Regularly review product quality and research new vendors. Identify and highlight further opportunities for services and process improvements.
Deliver superior service and maximize customer satisfaction. Respond efficiently and accurately to customer complaints. Train current and new employees on proper customer service practices
Human Resource (HR) management including conducting return to work interviews, authorizing holiday requests, the implementation of any disciplinary procedures, dealing with grievances, organizing, and supervising shifts, and conducting annual appraisals. Motivate and effectively performance manage Operations Managers within the account to ensure delivery of overall targets and business plan.
Manage supply chain resources and ensure accurate inventory.
Ensure compliance with sanitation and safety regulations.
Manage restaurant’s brand image and marketing activities. Promote the brand in the local community through multiple channels e.g., word-of-mouth, restaurant events, social media campaigns, advertising and co-branding. Recommend ways to reach a broader audience.
Control operational costs, identify measures to cut waste and maintain efficiency metrics.
Create detailed reports on weekly, monthly, and annual revenues and expenses.
Implement policies and protocols for Business Continuity to maintain future restaurant operations.

Requirements

Minimum 5 years’ work experience in a Managerial role in the F&B and Hospitality industry
Strong leadership, motivational and people skills, with proven ability to manage large, diverse teams.
Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff.
Experience in F&B and Hospitality Hygiene is necessary for this role. Experience in Compliance with Health & Safety procedures (HSA, FSSAI, etc) is essential.
Experience in vendor management and supply chain management for F&B is critical
Fluent in the English Language and the ability to communicate at all levels.
Highly skilled in operations fiscal management.
Ability to thrive under pressure and execute with pace.
Bachelor degree in Business Administration; hospitality management
Ability to demonstrate achievement of results e.g. business improvements, cost savings, revenue generation
International coordination and travel would be needed (in line with pandemic regulations) to oversee operational setup as well as vendor and supply chain management.
Our team consists of highly experienced professionals who share their unique perspectives to arrive at creative solutions for our partners and the industry. Come join and be part of our company that offers great benefits with opportunities to advance your career.

• Provide technical support to customers on UPS,DC Systems and battery coordinate with end-users on-site
• Installation, commissioning, repair/maintenance
• Ensure safe working environment
• Provide training on start up and operational of UPS and DC systems
• Proactive follow up with maintenance contracts
• Any other adhoc duties as assigned

Requirements:

• Diploma in Electrical / Electronics Engineering or equivalent
• Min 5 Years of relevant experience in UPS and DC power industry
• Working Hours: Monday - Friday (8.30am - 5.30pm), Saturday (8.30 - 12.30pm)
• Location: Ubi
• Salary: Up to $9000
• Able to travel overseas whenever required
• Possess own vehicle
• Able to start work immediate or on short notice

How to apply:

Interested applicants kindly state your expected salary, last drawn salary and starting date.

We regret to inform that only shortlisted candidates will be notified.

Log on to www.e-cruitteam.com.sg for more job opportunities!

EA Personnel: Teo Kai Xin, Joey

EA Reg ID: R23114229

EA Licence No.:19C9603

Hi,

Looking for Aircon Specialist and preberably with technical skills for the jobs.

We are looking for trainees as well who are willing to learn hands on in mechanical engineering.

from age 18-40

For Repairing of Airconditioning and mechanical ventilation fan

- Knowledge of how to repair or even with Chiller knowledge

For installation of Airconditioning and mechanical ventilation fan

- Knowledge of how to install ACMV equipments

Management skills to manage supervisors and technicians on their technical knowledge and also to plan their schdules and work plans.

About the Team

Our Customer Success team at OpenAI is dedicated to partnering with our customers to help them embrace AI through the adoption of ChatGPT Enterprise and OpenAI API. Our customers span a diverse range of industries and maturity levels, from early-stage startups to established global enterprises. We see every interaction as an opportunity to inspire and accelerate each company or individual on their AI journey.

About the Role

We are looking for a Customer Success Manager to work directly with our largest and most strategic customers. You will be key to the success of our customers, driving adoption and ensuring they derive value from ChatGPT Enterprise and OpenAI API. Your responsibilities will include understanding customer needs and providing an excellent experience. You will collaborate closely with Sales, Product, Marketing, Partnerships, and Engineering teams.

The ideal candidate will have a proven track record of managing and growing Fortune 500 accounts, delivering strategic advice, and driving customer success. You should understand the motivations, business drivers, strategic goals, and desired outcomes of large enterprise customers (typically 1-3). You will lead cross-functional teams to explore new ways our platform can differentiate them in the market.

This is a remote role based in Singapore.

In this Role, You Will:

• Work with Fortune 500/Global 2000 organizations to bring ChatGPT Enterprise to large global customers.
• Create and implement customer success plans that outline goals, challenges, KPIs, and timelines.
• Strategize and execute initiatives to provide an exceptional customer experience.
• Manage the relationship with Product for large customers who are pushing the product's limits.
• Collaborate with the Partnerships team on strategies and models involving third parties and system integrators.
• Serve as an AI thought leader, combining industry expertise to drive the adoption of transformative technology, and share insights with the Customer Success team.
• Conduct use case development and enablement sessions across regions and business lines.
• Collect and share customer feedback with internal teams to inform product planning.
• Work closely with Sales to ensure seamless handoffs between pre-sale and post-sale processes.
• Proactively address potential risks to renewals or user churn and work with internal teams to resolve issues.
• Foster customer advocacy and facilitate customer testimonials and case studies.
• Travel approximately 15% of the time to nurture strong relationships and better understand customer goals.

You’ll Thrive in This Role If You:

• Have 8+ years of experience in customer success (or similar roles), preferably with technical enterprise products.
• Have 5+ years managing relationships with large, global, complex organizations.
• Have experience working with global 1000 Enterprise customers and managing success programs across multiple stakeholders.
• Are skilled at building deep relationships within complex, matrixed organizations.
• Have served as a thought leader with your customers.
• Possess exceptional presentation and communication skills, especially with executives and leaders.
• Can identify product pain points and customer challenges.
• Have a humble attitude, a strong desire to help others, and a commitment to continuous learning.
• Are highly motivated, with excellent problem-solving skills and the ability to manage multiple projects effectively.
• Are personally committed to fostering the safe and ethical development of AI.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of AI capabilities while focusing on safety and human needs. Our mission requires us to embrace diverse perspectives, voices, and experiences from all parts of the world.

We are an equal-opportunity employer and do not discriminate based on race, religion, nationality, gender, sexual orientation, age, veteran status, disability, or any other legally protected status.

For US-Based Candidates:
We will consider qualified applicants with arrest and conviction records in accordance with the San Francisco Fair Chance Ordinance.

We are committed to providing reasonable accommodations to applicants with disabilities. Requests for accommodations can be made via this link.

Privacy and Equal Opportunity:
For more information about our policies, please refer to the OpenAI Affirmative Action and Equal Employment Opportunity Policy Statement and OpenAI Global Applicant Privacy Policy.

At OpenAI, we believe AI can help tackle global challenges, and we are committed to ensuring the benefits of AI are shared widely. Join us in shaping the future of technology.

>> Job title: General Manager

>> Location: Various Loactions

>> Working hours: 8.30am to 5.30pm

>> Salary: $9000 - $15000

>> Preference: Full-time job

HIGHLIGHTS:

- To manage and run the operation of the whole company

- Meet customers to secure projects

- Presenting the design and ideas on advertisement

-Create awareness of company’s brand.

RESPONSIBILITIES:

- More than 8 years experience in designing or advertisment firm

- Able to draw and design projects for customers on signboard and interior design

- Able to guide and assure project progression

- Able to engage with people from all walks of life.

- Related experience will be an advantage.

REQUIREMENTS:

- Team Player

- Good Learning Attitude

- Citizen or PR preferred

DM Advertising Welcome you to join our team!

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Primary Relationships

The position reports to the Assistant Marketing Director. The Chief Commercial Officer of V3 Gourmet is also involved in decision making when it comes to global investments with high importance.

Within the organisation, this position will conceive strategies to be implemented by the digital sales, marketing and social media teams and has primary working relationships with the PR, Marketing, Social Media, Operations, IT and Warehouse teams, as well as staff with similar positions within partner and franchise organisations.

Outside the organisation, the position coordinates primarily with vendors and service providers (IT developers, payment portals, etc.) as well as customers from online and social media platforms.

eCommerce Strategy and Operations

• Lead the Bacha Coffee HQ digital team and advise teams within franchises and subsidiaries.
• Create an annual digital marketing calendar in conjunction with the Bacha Coffee global marketing & communications team and oversee the translation of this vision into a coherent digital strategy across all Bacha Coffee digital platforms.
• Perform detailed research into luxury brands across multiple markets and structure, support with research, analysis, and reporting related to digital, such as market research, target segmentation, and brand strategy and present recommendations to management.
• Identify how to solve problems and increase business activity using digital solutions across departments, including corporate sales, retail and F&B.
• Stay up to date and advise management on new technologies to ensure Bacha Coffee always offers the very best user experience. Identify opportunities for Bacha Coffee to use digital technology to enhance the overall marketing mix: product, price, place, or promotion. De-construct competitive best practices and create benchmarks.
• Conduct training sessions for partner and franchise organisations, developing high-quality, best-in-class educational materials to facilitate knowledge sharing and ensure alignment with company goals and standards.

Website Management

• Direct the optimisation of eCommerce content and design to match brand guidelines and improve user experience, performance and conversion optimisation.
• Oversee the planning and coordination with HR and Warehouse in the planning and execution of eCommerce and online marketplace fulfilment.
• Lead and collaborate with teams on digital merchandising, campaign planning and activation on the brand website.
• Oversee vendor and supplier relationships, conduct briefing sessions, negotiate terms, evaluate proposals and contract terms, sign off on projects in conjunction with company management.
• Constantly assess and re-evaluate in-house and outsourced teams and third parties involved in the development, implementation and maintenance of all Bacha Coffee digital platforms to ensure optimal performance at all times.
• Define global digital architecture detailing what sites the brand will maintain around the world in various versions and languages and conduct asset audits to map a brand’s global web presence and assess the effectiveness of each asset.

Marketplace Management:

• Lead strategy and operations for Bacha Coffee’s global marketplaces.
• Lead and collaborate with teams on digital merchandising, campaign planning and activation on the brand website.
• Coordinate with internal teams to ensure accurate product availability and timely shipments.

Performance Marketing and Search Engine Optimisation (SEO)

• Develop media strategies and plan for activation across paid channels to drive traffic to BachaCoffee.com, drive conversions, increase customer base and promote active engagement.
• Maintain agency relationships to ensure that the right growth strategies for BachaCoffee.com are implemented through paid channels.
• Conducting keyword research and analysis to optimise paid campaigns.
• Oversee implementation of SEO strategies to ensure Bacha Coffee online platforms perform well organically and rank highest in key categories.

Customer Service

• Oversee customer service department engagement with customers to ensure care is taken to uphold the best standards of service including response time, quality of replies, follow up, etc.
• Investigate customer behaviour and consider improved content, eCommerce journeys, and direct marketing initiatives to increase customer satisfaction, engagement and commercial opportunities.
• Constantly explore new manners to engage with customers, whether through CRM, software innovations or exceptional luxury experiences.

Communication, Reporting & Budgeting

• Lead the Bacha Coffee HQ digital and customer service teams and oversee the performance of the same teams within Bacha Coffee franchises and subsidiaries.
• Cultivate a clear and transparent line of communications with management.
• Develop annual budgets/plans for the department and its activities, monitoring progress, assuring adherence, ensuring that objectives are reached, and evaluating performance.
• Compile and present monthly/annual digital performance reports to management and board.

Qualifications

• At least 8-10 years’ experience in a strategic eCommerce role.
• Experience dealing with local and international markets and customers.
• Mastery of basic digital marketing principles, such as target segmentation, category, value proposition, positioning, and brand strategy.
• Have strong analytics skills and problem-solving capabilities, with an understanding of E-Commerce specific metrics – CPA, CR%, CTR, ROAS etc.
• Knowledge of key acquisition platforms for Search, Display, Social (Google, Facebook, Instagram, YouTube etc.) and Analytics (Google Analytics, Tag Management Systems)
• Knowledge of basic CRM and CMS environments and features.
• Knowledge of SEO, Google Analytics, Google AdWords, and social platforms.
• Knowledge of website design, html, search and social advertising, URL architecting, programmatic advertising, email marketing, and e-commerce.
• Fluent English and strong writing skills.
• Presentation skills and previous experience in the luxury industry would be a plus.
• Completion of Google Analytics Certification is a must
• Completion of Google Adwords and Meta Advertising certifications is a plus
• Work experience in an agency is a plus
• Positive character who is able to pivot across multiple tasks

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

We are representing our client in the healthcare and lifesciences industry to hire for a Production Manager.

Responsibilities:

• Manage manpower, materials, and production planning to ensure timely deliveries.
• Supervise packing staff and evaluate their performance.
• Collaborate with departments to meet company goals and budgets.
• Maintain inventory accuracy and a safe, organized shop floor.
• Drive process improvements and ensure compliance with ISO, GMP, and safety standards.
• Report production metrics and handle other tasks as assigned.

Requirements:

• Diploma or Degree in Production Management or a related field.
• Strong written and verbal communication skills.
• Familiarity with SAP is an added advantage.

EA Personnel (Koh Pei Wen)

EA Reg: R23115205

APBA TG Human Resources Pte Ltd

EA License: 14C7275

Job Description & Requirements

Report to the Restaurant Manager or a management staff appointed by the Company

· Support and assist the Restaurant Manager in managing the restaurant

· Deputise in the absence of the Managers

· Supervise a team of service crew to ensure the restaurant smooth operation

· Handle cashiering duties and to do banking duties

· Conduct interview for new hires

· Guide and train new / existing Service Crew

· Constantly motivate and cultivate a team spirit

· Maintain utmost service standards and discipline / grooming among the service staff

· Assist in crews’ performance appraisals and confirmation

· Conduct daily check list

· Constantly obtain customer feedback to ensure satisfaction

· Attend to customer complaints (if any)

· Assist Restaurant Manager to monitor labour and F&B costing matters, including bi-monthly stock take

· Adhere to Company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned.

Job Description & Requirements

Report to the Restaurant Manager or a management staff appointed by the Company

· Support and assist the Restaurant Manager in managing the restaurant

· Deputise in the absence of the Managers

· Supervise a team of service crew to ensure the restaurant smooth operation

· Handle cashiering duties and to do banking duties

· Conduct interview for new hires

· Guide and train new / existing Service Crew

· Constantly motivate and cultivate a team spirit

· Maintain utmost service standards and discipline / grooming among the service staff

· Assist in crews’ performance appraisals and confirmation

· Conduct daily check list

· Constantly obtain customer feedback to ensure satisfaction

· Attend to customer complaints (if any)

· Assist Restaurant Manager to monitor labour and F&B costing matters, including bi-monthly stock take

· Adhere to Company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned.

Job Description & Requirements

Report to the Restaurant Manager or a management staff appointed by the Company

· Support and assist the Restaurant Manager in managing the restaurant

· Deputise in the absence of the Managers

· Supervise a team of service crew to ensure the restaurant smooth operation

· Handle cashiering duties and to do banking duties

· Conduct interview for new hires

· Guide and train new / existing Service Crew

· Constantly motivate and cultivate a team spirit

· Maintain utmost service standards and discipline / grooming among the service staff

· Assist in crews’ performance appraisals and confirmation

· Conduct daily check list

· Constantly obtain customer feedback to ensure satisfaction

· Attend to customer complaints (if any)

· Assist Restaurant Manager to monitor labour and F&B costing matters, including bi-monthly stock take

· Adhere to Company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned.

Responsibilities

• Manage day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

Head of Operations

Job Responsibilities:

• Involving in implementing strategies for operational management and development to meet organizational plans and goals
• Provide timely, accurate and complete reports on the operating condition of the company
• Operations Management
• Motivate and lead to achieve profitability and business objective
• Provide day-to-day leadership and management, groom and build a team of motivated professionals for the company aggressive expansion plan
• Oversee and ensure smooth running of all aspects of operations
• Define processes and monitoring systems to ensure quality and services are adhered to a high quality standard

Requirements:

• Self-driven, excellent communication, organization and leadership skills
• Strong business and financial acumen to drive revenue
• Strong cost management, analytical and conceptualization skills
• At least 5 years of managerial experience

Roles & Responsibilities

• Manage and service a portfolio of clientele, develop and maintain long-term client relationships and identify business development opportunities
• Manage full aspects of audit engagements, from planning to finalisation
• Manage a team of audit professionals and assist the Audit Partners and Directors in delivering assurance services to a portfolio of clients
• Perform review work of audit teams' findings
• Coach, mentor and build high performance teams

Requirements:

• Degree or professional accounting qualifications recognised by ISCA
• Minimum 10 years' relevant work experience in a public accounting firm
• Possess strong technical (accounting/auditing standards), project management and time management skills
• Good communication and interpersonal skills
• Possess initiative and an analytical mind
• Ability to lead a team of like-minded professionals

DUTIES & RESPONSIBILITIES:

1. Formulates and proposes to the higher-level echelon marketing and communication strategies, both offline and online, in line with the company’s overall corporate strategy
2. Delivers content consistent with approved marketing strategies at a fashion that is accurate, professional, and timely
3. Conducts an analysis of the effectiveness of marketing campaigns
4. Interviews, hires, and trains marketing staff members
5. Establishes marketing goals based on past performance and market forecasts
6. Oversees current offerings and comes up with initiatives for new products or services
7. Researches and analyses market trends, demographics, pricing schedules, competitor products, and other relevant information to form marketing strategies
8. Works with the marketing staff to develop detailed marketing plans for all media channels and sales teams
9. Oversees the creative development of promotional materials, website content, advertisements, and other marketing-related projects
10. Communicates with various media buyers, advertising agencies, printers, and other services to help marketing projects come to fruition
11. Provides in-depth information to interested clients, and acts as a representative for the marketing department in important buyer meetings
12. Works within the department budget to develop cost-effective marketing plans for each product or service
13. Tracks all marketing and sales data and creates detailed written reports and verbal presentations to bring to senior executives
14. Adjusts marketing campaigns and strategies as needed in response to collected data and other feedback
15. Builds relationships with external content providers such as publishers to pursue publicity and promotional activities
16. Plays an active role in improving the development of customer database
17. Assesses marketing-related material quotations and invoices and recommends to higher management the optimum pricing and quality
18. Establishes and maintains the ideal working relationships with partner organisations, affiliates, government agencies, the press, reporters, media channels, and other public relations (PR) audiences
19. Assists the General Manager and the higher-echelon managers with projects and/or other assignments as directed

QUALIFICATIONS:

• Bachelor's Degree in Marketing, Business, or related field
• Expert on media channels, client relationships
• Excellent creativity, adaptability, research, analysis, writing, public speaking, interpersonal communication
• Excellent leadership, people management, and detail-orientated
• Well-versed in marketing budgeting and organisation
• Copywriting skills
• Computer-literate - Microsoft Office, Mac, and Windows OS
• Multi-tasking skills