Our client is a leading organization in the Building Lifecycle Services sector, and is seeking a Sales Engineer to join their team. Reporting to the Assistant Sales Manager, this role involves promoting and managing sales for building-related testing services.

Key Responsibilities

• Identify and cultivate sales opportunities within the construction industry for building testing services.
• Engage in proactive lead generation, including cold calling, emails, and in-person meetings to secure new business prospects.
• Represent the company’s offerings at trade shows and industry events, showcasing expertise and services to potential clients.
• Manage assigned accounts, ensuring exceptional service delivery and meeting sales targets.
• Prepare accurate and prompt quotations in response to client inquiries.
• Build and strengthen client relationships, optimizing customer satisfaction and loyalty.
• Respond swiftly to customer inquiries and feedback, providing timely and effective solutions.

Requirements

• Bachelor’s degree or diploma in Civil, Mechanical, Material Sciences Engineering or a relevant field.
• At least 2 years of direct sales experience, preferably in the building/construction sector.
• Prior experience in the construction, building, or infrastructure industry is highly desirable.
• Excellent communication and presentation skills, with a clear and articulate approach.
• Strong interpersonal abilities with a customer-centric approach.
• Self-disciplined, and driven by results.

Other details

• Compensation is based on an On-Target Earning (OTE) Scheme
• AWS and Corporate Bonus
• Transport reimbursement

To apply online please use the 'apply' function.

(EA: 94C3609/R1442042)

Located at Chai Chee

Precision industry (Clean room)

Japanese MNC

Have AWS + Bonus + Yearly increment

Job Description

• Assist Supervisor in day-to-day operation lines.
• Planning & Co-coordinating the workflow on production lines to achieve production targets.
• Trouble shooting production problems and assist in planning new project work.
• Groom to become Leader

Requirements

• Diploma in Precision Engineering
• No experience required

Applications:

Please submit a copy of your updated CV in MS Word format stating to [email protected]:

• Current Salary
• Expected Salary
• Date of Available and Reason for Leaving

All applicant will treated private and confidential

Emily Fong

Senior Talent Specialist

Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443

EA Personnel Reg No.: R1768368

Company Profile
Julian Grey's client is a precision engineering firm for laser, optics, and photonics.

Responsibilities

• Conduct feasibility studies, develop design specifications, and support design proposals.
• Create conceptual and detailed designs for automation equipment, including material handling and process automation.
• Produce detailed CAD drawings using Autodesk Inventor or similar software, and release comprehensive design documentation.
• Work with the manufacturing team on Design for Manufacturing (DFM), assembly processes and qualification procedures.
• Assemble, test and qualify prototypes, troubleshooting as necessary to ensure project timelines and budgets are met.

Requirements

• Experienced in designing industrial automation using Autodesk Inventor, with expertise in pneumatics, motion components, DFM, DFA, and GD&T.

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Interested Applicants

Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Responsibilities:

• To provide necessary post-project application software support to the client
• Troubleshoot, debug, enhance and optimize programs
• Develop new applications

Requirement:

• Diploma or Degree in Engineering, Computer Science/Information Technology or equivalent.
• At least 1-year relevant experience in end user and operation support
• Knowledge in Oracle PL/SQL, Oracle Pro-C programs, Unix ANSI C, Visual Basic.Net using Visual Studio 17, Unix scripting
• Proven track record as an Engineer displaying strong teamwork, strong written and verbal communications and customer-oriented skills.

To apply, please visit www.gmprecruit.com and search for Job Reference: 24979

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

JOB DESCRIPTION

We are looking for highly-motivated and skilled programmers to join us in Biomed DAR (BII A*Star), to work on a new initiative in the development and deployment of software tools for data management support systems/biomedical data repository. Our work supports BMRC-wide research programmes and industry collaborations.

Successful candidates will work with a team of data scientists, data engineers and UI designers to program a web-application stack for automated data integrity checks, data curation, data annotation, and data imputation for structured data generated by research programmes. Successful candidates will have the opportunity to tap into a large pool of biomedical data from different disciplines and to interact with the companies/researchers to understand their real data needs.

JOB REQUIREMENT

· Minimum bachelor’s degree or diploma in the field of computer science, computer engineering, or other web programming intensive course. With expertise in at least one of the following areas: creating, maintaining, implementing APIs, front-end development, microservices architecture

· Possess minimum 5 years or more of relevant work experience.

· Ability to work independently to translate design templates and ideas into programs with efficient coding.

· Basic knowledge in data analytics and proficient in Python, Node.js, React, SQL

· Prior industry experience with engineering, financial services, healthcare is a plus.

· Able to deliver under tight schedule.

· Good team player with understanding of best practices and cybersecurity.

· Good interpersonal and communication skills.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Our client provides solutions from industries like pharmaceuticals, medical devices, automotive, electrical, industrial, and consumer goods.

• Assemble, troubleshoot, and install stations, ensuring correct pre-alignment and machine performance with support from the Manufacturing Manager.
• Deliver technical training to customers on hardware, pneumatics, setup, and maintenance processes.
• Assist with installations at customer sites and create project documentation.
• Collaborate with Project Engineers to meet deadlines, budgets, and share technical challenges.

Requirements:

• Nitec in Mechanical/Mechatronics engineering
• At least 3 years of experience in the automation or machine building industry.
• Familiar with project documentation and preparing manufacturing documents.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.

Responsibilities

• Deliver project milestones, install hardware/software, and troubleshoot issues during implementation.
• Draft and execute Statements of Work (SOW), coordinating issue resolution with external parties.
• Participate in System Acceptance Tests, collaborating with vendors and customers.
• Create and update technical documentation, emphasizing clear network topologies.
• Produce SOW, system handover documents, and maintain inventory records.

Requirements

• Proficient in Linux operating systems.
• Well-versed in Networking, Firewall, and Fiber-Optic transmission devices.
• Acquainted with Big Data technologies; preferred background in implementation and system maintenance.
• Advantageous experience in Virtualization.

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Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Company's Profile
Julian Grey’s client is a global semiconductor equipment provider, specializing in inspection solutions for various industries. They have offices in APAC and are seeking motivated individuals to join their growing team.

Responsibilities

• Configure semiconductor devices, troubleshoot issues, and document engineering advancements.
• Create procedures for machinery assembly, assessment, and testing.
• Work with engineering and software teams to enhance system architecture.
• Partner with multidisciplinary engineers to address system challenges.

Requirements

Experience in setting up automated systems.

Proficient in electro mechatronic systems.

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Interested Applicants
Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.

Key Responsibilities

• Assist with the installation and support of data center physical infrastructure.
• Install, replace, and troubleshoot cables and hardware components.
• Handle data-bearing devices, including hard drives and SSDs.
• Operate within a ticket-based environment for task management.
• Use pallet jacks or other lifting tools to move equipment safely.
• Support the Data Center Inventory and Asset Management Team in managing inventory and shipping tasks during peak times.
• Flexibility to work during weekends or holidays when required.

Qualifications and Skills

• Diploma or Degree in IT, Computer Engineering, or a related field.
• At least one year of experience in IT Support or Monitoring (fresh graduates with a proactive mindset are encouraged to apply).
• Six months or more in handling technical equipment or machinery.
• Familiarity with computer hardware and components.
• Preferred certifications include CompTIA (A+, Server+, Network+) and Basic Structure Cabling (BSC).
• Physically capable of standing, walking, and lifting frequently, with or without equipment assistance.
• Strong communication skills in English, both written and spoken.
• Enthusiasm for learning and expanding technical skills.

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Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Company Profile
Julian Grey's client is a precision engineering firm for laser, optics, and photonics.

Responsibilities

• Create comprehensive electrical circuit diagrams for automation and equipment systems.
• Assess, integrate, and validate hardware to ensure compliance with technical specifications.
• Produce CAD drawings depicting electrical circuits.
• Assist in diagnosing and resolving issues with system assembly, operation, and testing.
• Aid in equipment setup, problem-solving, and occasional installation.
• Provide assistance in testing new hardware and applications in-house.

Requirements

• Experience in automation machine design, proficiency in Electrical Design Software, electrical/electronic circuits and test instrumentation

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https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Jian Wei @ 87389860

Only Shortlisted candidates will be notified

Quek Jian Wei

Reg No. R22110928

Julian Grey Corporate Advisory Pte. Ltd.

EA License No: 19C9568

Company's Profile
Julian Grey’s client is a global semiconductor equipment provider, specializing in inspection solutions for various industries. They have offices in APAC and are seeking motivated individuals to join their growing team.

Responsibilities

• Create and deploy software solutions for high-speed automation systems.
• Architect, program, test, troubleshoot, and verify software applications.
• Assess and define system performance metrics and requirements.
• Software support to field service teams, update and optimize software for equipment.

Requirements

• Expertise in C/C++ programming and multi-threaded Windows development with Visual C++.
• Strong knowledge of electronic components, motion control, and interfacing with inspection systems.
• Proficient in mathematical principles and algorithm development.

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https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants

Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Company's Profile
Julian Grey’s client is a global semiconductor equipment provider, specializing in inspection solutions for various industries. They have offices in APAC and are seeking motivated individuals to join their growing team.

Responsibilities

• Support the selection and design of components for inspection systems.
• Accurate documentation and supplier compliance with specifications.
• Provide troubleshooting support and manage the integration of new designs into manufacturing processes.

Requirements:

• Proficient in CAD software for electrical and schematic design.
• Experience in designing, fabricating, and testing PCBs and PCBAs is beneficial

Follow us for more updates, interview tips!
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https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants
Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

• Supervise construction progress, manage work schedules, coordinate with engineers and consultants (QPS) on technical matters, and liaise with subcontractors for site activities
• Address technical issues, guide supervisors, ensure schedule adherence, maintain quality standards, and resolve problems through site inspections
• Prepare reports and method statements, manage workers for site safety and cleanliness, and supervise site activities closely

Requirements:

• Degree in Civil Engineering or equivalent
• At least 1 year experience in MRT/LTA underground project with diaphragm wall and bored-piling works.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24125585

Responsibilities

• Collaborate closely with engineers to support Dry Etch process development.
• Analyze test data and set parameters for material and process specifications.
• Lead and coordinate reviews with engineering/scientific teams to ensure processing techniques align with design requirements.
• Innovate and implement new or enhanced process formulations, defining equipment needs and assessing production methods for effectiveness.
• Plan and lead projects focused on introducing new concepts, advanced automation technologies, and improved process strategies.
• Partner with cross-functional engineering teams to identify and resolve integration and process issues.

Requirements:

• Bachelor’s degree in Chemical Engineering, Materials Science Engineering, or a related field.
• Minimum of 2 years of hands-on experience in Dry Etch process development.
• Strong communication abilities with good interpersonal interactions.
• Detail-oriented, organized, and a resourceful team contributor.
• Self-driven and capable of working with minimal supervision.
• Project management skills are highly advantageous.
• Comfortable working in a cleanroom environment.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: QVRX6Y98

Responsibilities

• Responsible for availability, incident, problem and capacity management for the applications in scope

• Response and resolve incidents, problem and user queries through proper analysis

• Manage communication for Incidents (SLA breaches, Application Major Incidents, Logistics issue) and responsible for communications within team, manager and department

• Drive technical remediation in line with agreed non-functional requirements

• Evidence continual service improvement of processes and tasks (via automation)

• Ensures essential process / procedures are followed and contribute to defining standards.

• Coach and be receptive to coaching to uplift the team’s and your individual knowledge

• Communicate complex technical issues to business users in a language they understand

• Contribute in effective knowledge management best practices within team and organization

• Work closely with 1st & 3rd level support and development teams to the incidents, problem and users queries are resolved within SLA

Skills/Requirement

Education:

• Bachelors’ Degree in Computer Science or related field.

• At least 6 years’ relevant experience preferably in a Finance Institution.

Essential:

• 5 + years of experience working in Banking IT industry support. Experience in Microsoft Dynamics CRM and Siebel CRM applications.

• Strong team player. Flexible and being able to manage time effectively.

• Able to work with sense of urgency under multiple deadlines and successfully organize and complete tasks with minimal supervision.

• Experience in L2 / L3 support in a Production Support group in a high availability / mission critical environment.

• Strong understanding of ITIL methodology

Responsibilities

• Respond to network appliances connectivity issues and resolve any issues within the confines of the office.

• Collaborate with partners and service vendors to ensure that the proxy, firewalls, and network appliances stay operational.

• Responsible for configuration and maintaining Routers, Switches, Firewalls, Proxy/Web Isolation, Load-Balancer and Security Patches for equipment.

• Troubleshoot, provide resolution and raising tickets when networking equipment face issues.

• Create, maintain, and update documentation as it relates to configuration, process, and service records.

• Monitoring security measures for the protection of computer systems, networks, and information

• Responsible for providing customer support in solving all phases of complex information security related technical problems.

• Reviews and recommends information security solutions to customer problems based on an understanding of products/systems test results.

Skills/Requirement

• 5 years of experience in Network Infra Setup and Operations and at least 3 to 5 full delivery cycle implementations of relevant projects

• Knowledge of routing, switching, firewall, proxy/web isolation and data center operation.

• Able to work well in a team environment and use tools like Visio and Wireshark.

• Required to work on wee hours, weekends, and public holidays.

Data Engineer ( Informatica and Azure Data Factory)

Job Requirement:

• Data Engineers with experience in Informatica, Azure Data Factory or Databricks, or Microsoft Fabric typically have responsibilities centered around designing, implementing, and managing data pipelines and architectures that support data integration, transformation, and analytics within a cloud-based or hybrid environment.
• Design and implement ETL (Extract, Transform, Load) workflows using Informatica PowerCenter, Informatica Cloud.
• Build and manage ETL and ETL data pipelines using Azure Data Factory (ADF) to orchestrate data movement and transformation across on-premises and cloud environments.
• Create and optimize Spark-based data pipelines in Databricks, using notebooks or jobs to ingest, clean, and transform large datasets for analytics and reporting.
• Work with Microsoft Fabric to integrate and manage dataflows, datasets, and transformation processes across its unified data platform, helping build scalable data pipelines.

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

Recruitment Manager

Hand Phone: +65 92333815

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

Company's Profile

Julian Grey’s client is a global semiconductor equipment provider, specializing in inspection solutions for various industries. They have offices in APAC and are seeking motivated individuals to join their growing team.

Responsibilities

• Prepare, qualify, and ship machines from the factory to global customers, with occasional on-site service support.

Requirements

• Proficient in mechanical and electrical control systems.
• Knowledge in machinery automation (electrical, servo, sensor, pneumatic systems) and adept at reading mechanical drawings and using measurement tools.
• I/O check and troubleshooting, knowledge in mechanical alignment, motor tuning, vision systems

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.

Job Responsibilities

• Provide comprehensive security assessments for IT operations, ensuring the implementation of suitable security measures.
• Assist in the development and maintenance of security policies, addressing risks, and implementing measures to enhance system reliability and prevent unauthorized access.
• Collaborate with internal vulnerability assessment teams to analyze systems, identify vulnerabilities, assess risks, and determine protective measures through annual security assessments.
• Conduct information security and risk management awareness training programs.
• Investigate corporate infosec incidents, identify threats and their impact, and coordinate remediation efforts.
• Work with teams to achieve international accreditations such as ISO 27001, ISO 27017, ISO 27018, CREST, SOC2, and more.

Requirements

• Experience with enterprise information security and information risk management

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https://www.linkedin.com/company/juliangreygroup/
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Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

a. Ensure that good safety and high quality of work are being carried out by the Contractor in compliance with the statutory requirements

b. To provide wherever and whenever necessary standing supervision for the construction of civil and structural works in accordance with the Project specifications, construction drawings, and Building Control Act and Regulations.

c. To assist SRE in the management and control of a team of site staff or Resident Technical Officer(s)

d. To assist SRE in administrative control of the site staff, instill and maintain discipline, punctuality, and keep daily records of staff attendance, and other matters concerning the site staff's administrative matters.

e. To oversee all aspects relating to the construction of the Project, keeping and submitting records.

f. To provide full support and assistance, as and when directed by the SRE or client

g. To check and assess temporary works by the Contractor to ensure that the works are safe and in compliance with all relevant Regulations.

h. To ensure that Contractor’s working procedure complies with the agreed method statement and relevant workplace safety and health regulations and to direct modification to the procedure, if necessary, to comply with the agreed method and safety and health regulations.

i. Any other Adhoc tasks are given by management

Criteria:

- Min 4 years of civil engineering experience

- Min 2 years of experience in Dwall works

- Degree in Civil Engineering

- Accredited as a RE with IES

Mission statement:

Lead the engineering execution of medium-size projects and ensure that all related activities are performed in accordance with Hitachi Energy policy, contractual agreements, quality standards, health, safety & environment requirements. Responsible for day-to-day designing and engineering activities aligned with schedule commitments. He / She is to possess technical knowledge and skills relating to the design of various transmission substation/Industry components, systems and equipment. To provide technical guidance to his/her project team and lead project engineering discussion.

Your responsibilities:

• You will design system while adhering to design and engineering principles of transmission substation/Industry, incorporate equipment, system, and safety features in design plans, comply with local and national safety standard and ethics that come with the design engineer role.
• You will maintain records and documents of all the work and design in accordance with unit and customer requirement.
• You will work in within the proposed schedule and budget for the project and liaise with project stakeholders with status update to them regarding the status of the work.
• You will coordinate mechanical and electrical tests on design, if required, conduct tests on equipment against fundamental design.
• You will manage department's compliance with organization’s risk management framework, review design drawings for practicability, completion timeframe and research capabilities.
• You will assist in development engineering resource planning strategy, coordinate with factory and supplier to ensure the design meet with the requirement, prepare design related calculation and issue bill of material·
• Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background:

• You hold Electrical Engineering degree or equivalent.
• Preferably with 3 years’ experiences in Electrical/Transmission Industry.
• Experience and proficient knowledge and skills in BIM - Autodesk REVIT (3D model)
• Experience in switchgear planning, design and bidding related tasks.
• Good knowledge of substations equipment, protection relays and network automation.
• Knowledge of Electrical/Transmission Utilities Industry is preferred.
• Proficiency in English language.

The individual will have a strong background in designing, developing and testing complex hardware systems.

This position involves working across multiple phases of product development cycle, from design to implementation. He/she should be self-motivated, resourceful and proactive, able to work independently in a fast-paced environment and closely with multi-discipline professionals to support project or product development

Responsibilities

1. Design and simulate electronics circuitry, including microcontrollers, SoC, DDR, wire & wireless communication interface and power supply.
2. Circuit draft and schematic capture with popular EDA tools.
3. Perform prototype testing, system integration, debugging and troubleshooting to identify and resolve hardware related issues.
4. Generate documentations on design concepts, specifications, test reports and verification reports, etc.

Are you passionate about bridging client needs with cutting-edge technology? Join our team as a Solutions Engineer, where you'll work closely with clients and our sales team to craft meaningful, customized IT solutions. Your role is all about connection – understanding client challenges, creating impactful solutions, and guiding them through the process as a trusted technology advisor.

#presales #technicalaccountmanager #salesengineer #solutionsconsultant

WHO YOU ARE IN ITG:

As a Solutions Engineer, you’ll be at the forefront of client engagement, designing solutions that truly resonate with their needs. From leading technical deep dives to preparing proposals and providing hands-on support through the entire sales cycle, you’ll play a vital role in helping clients achieve their goals.

WHO WE ARE LOOKING FOR:

• Technical Savvy: Experience in IT Operations and Security solutions, with knowledge of technologies.
• Solution-Focused Mindset: An ability to understand business challenges and design practical solutions.
• People Skills: Great communication skills, with a knack for explaining complex ideas clearly and confidently.
• Proactive Approach: You keep up with trends and look for ways to bring value to clients.
• Collaboration: You’re a team player who works well with clients, sales, and technical teams alike.
• Experience: With at least 5 years of experience in presales, solution architecture, or consulting within the IT field; certifications in relevant solutions are a plus!

WHY JOIN US AS A SOLUTIONS CONSULTANT:

• Purposeful Work: Your role directly impacts clients’ success and helps us deliver real-world solutions.
• Supportive Team: Collaborate with a passionate team that values your expertise.
• Room to Grow: Develop your skills in a role that encourages learning and career growth.
• Innovative Environment: Work on exciting projects that keep you at the forefront of tech.

WHAT YOU WILL BE DOING:

• Partnering with the sales team to deliver compelling solution presentations, demos, and technical insights.
• Listening to clients, understanding their unique challenges, and designing solutions that align with our technology offerings.
• Building proposals, pricing, and documentation tailored to each client’s needs.
• Leading workshops, proof-of-concept sessions, and assessments to validate solutions.
• Acting as a trusted advisor, developing deep client relationships that extend beyond the sale.
• Staying updated on industry trends to ensure we’re always bringing the best ideas to our clients.

If you’re ready to connect people with powerful technology solutions, we’d love to meet you. Be part of a team that values innovation, collaboration, and client success. Let's VENTURE together!

Summary

People at Apple don't just build products — they craft the kind of experiences that have revolutionized entire industries. The diverse collection of our people and their ideas inspire innovation in everything we do. Imagine what you could do here! The Apple Services Engineering (ASE) team builds and provides systems and infrastructure that fuel Apple's Services. These are the people who power the App Store, Apple TV, Apple Music, Apple Podcasts, Apple Books, and more. And they do it on a massive scale. They consistently exceed Apple’s high standards with high-performance solutions, delivering a diverse array of products in over 35 languages to more than 150 countries. The ASE Production Support Engineering team is looking for an Escalation Engineer for troubleshooting, tracking, and resolving technical issues. This Engineer will play a vital role in technical troubleshooting for Apple’s customers, internal business partners, and strategic partners for all of Apple’s Media Services.

Description

As a vital member of an exceptional global team, you will play a key role in Tier 4 support, addressing technical issues for customers, internal business partners, and strategic partners. Your responsibilities will include efficiently triaging issues, evaluating their impact, delving into server logs, replicating problems, capturing device logs, and methodically determining root causes. Collaboration with diverse engineering teams to prioritize and resolve issues will be a central aspect of your role. Acting as the problem manager for top issues, you'll communicate updates and estimated time of resolution to a broad audience, including senior leadership. In addition to driving issue resolutions, you will contribute to the enhancement of operational efficiency. This involves developing exceptional tools, documentation, and refining processes to elevate the quality and speed of issue handling. Furthermore, your commitment extends to participating in On-Call duties and assisting during spikes in issues or when faced with time-critical situations.

Minimum Qualifications

• Proven track record in solving problems within complex distributed applications
• Proficiency in scripting, such as Python, and server-side programming languages, such as Java.
• High logical and critical thinking skills
• Demonstrated expertise in analyzing client and server-side logs
• Strong knowledge of SQL, relational database systems, and/or distributed SQL query engines (such as Oracle and Trino)

Preferred Qualifications

• Experience with log analysis tools, such as Splunk, is a huge plus
• Experience in Charles Proxy or Wireshark and Sysdiagnose is a plus.

about company

I am currently working with e-commerce platform with operations in Southeast Asia countries. Funding at Post-IPO stage.

Salary structure: Base + bonus + project incentive. 3 rounds of interview to offer. 5 days in office at Tampines. Willing to travel to neighbourhood countries when needed.

about job

• Design and develop natural language understanding and generation modules for intent recognition and entity extraction

• Integrate large pre-trained models (like OpenAI's GPT-4) through APIs to enable high-quality automated responses and content generation.

• Optimize API calls for reduced latency and improved user experience.

• Develop retrieval modules to extract relevant information from the knowledge base and libraries, then combine with large model outputs to generate accurate responses and recommendations.

skills and requirements

• Bachelor’s degree or higher in Computer Science, Artificial Intelligence

• Min 3 years of experience in natural language processing, with a preference for candidates experienced in dialogue systems, chatbots, or recommendation systems.

• Proficiency in Python; familiarity with Java or other languages is a plus.

• Skilled in NLP tools such as NLTK, spaCy, and Transformers.

• Experience with TensorFlow or PyTorch, and familiarity with pre-trained models like BERT and GPT.

• Understanding of NLP algorithms such as intent recognition, entity extraction, text classification, and sequence labeling.

• Experience with natural language generation (NLG) or text/content generation projects.

• Knowledge of recommendation algorithms and personalized recommendation techniques.

To apply online please use the 'apply' function, alternatively you may contact Stella at 96554170 (EA: 94C3609 /R1875382)