Assurity Trusted Solutions (ATS) is a wholly-owned subsidiary of the Government Technology Agency (GovTech), incorporated to operate the National Authentication Framework (NAF) and National Certification Authority (NCA). We seek to be the Source of Trust in the use of digital services and committed to improving Trust and High Assurance of digital services by providing secure and convenient identity management solutions.
We are looking for an Infrastructure Engineer (Document Management System) to join us in our mission to improve Singapore’s competitiveness as a trusted ICT hub for citizens and businesses.
A brief summary of your job responsibility:
Your primary focus will be on the infrastructure, business requirements and functional solution aspects of the Document Management System. In this role, you will work in an operations team, in collaboration with key stakeholders, to:
- Operate and maintain the enterprise Document Management System, to manage organisation content and documents
- Understand and analyse the business requirements/workflow
- Participate in the requirements gathering sessions and translate business cases into technical and functional specifications
- Evaluate and recommend solutions that best address business and operational needs
- Review system testing, integration testing and data conversion documents to verify that specifications are met
- Drive a smooth deployment, adoption and operations of the solution
- Perform maintenance, upgrades and technology refresh for the system and its underlying components; in response to technology advancement, EOL and security/compliance requirements
- Work with developers to understand and troubleshoot technical problems as needed
- Undertake root cause analysis for problems in order to implement preventive and corrective measures to meet business and performance needs
Join us and discover a meaningful and exciting career with Assurity Trusted Solutions!
The remuneration package will commensurate with your qualifications and experience. Interested applicants, please click "Apply Now".
We thank you for your interest and please note that only shortlisted candidates will be notified.
By submitting your documents, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents for the purposes of assessing your suitability for a vacancy with ATS and GovTech and contacting you for future career opportunities. You warrant that where you have disclosed personal data of third parties (e.g. next-of-kin, friends or referees) to ATS, GovTech and their service providers and agents in connection with the abovementioned purposes, you have obtained the prior consent of such third parties for ATS, GovTech and their service providers and agents to collect, use and disclose such personal data for such purposes, in accordance with any applicable laws, regulations and/or guidelines.
To succeed in this role, you will ideally have:
- Minimum 5 years of working experience
- Good understanding of user experience design, web application and system security principles and implementation, session management and operations best practices
- Demonstrable experience in Microsoft Windows Server 2016/2019 administration, Windows Clustering, IIS, SQL Server database administration and its availability features (Always-On, Availability Groups)
- Working knowledge of Microsoft SharePoint, Application Servers (Tomcat) and containerised application concepts
- Familiarity with enterprise Document or Content Management Systems will be advantageous
- Proven experience in IT infrastructure and/or application solutioning and design, and testing
- Excellent communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders
- Pro-active, resourceful and self-motivated to innovate and take smart risks to achieve business goals and customer satisfaction
- Able to take a broad, strategic perspective as well as drill deep to understand business needs and challenges
- Able to facilitate discussions/workshops to elicit, manage and prioritise key business needs
- Knowledge and practice of Agile methodologies for operations and development work will be advantageous
- A team player with strong influencing and people handling skills