Who We Are

TBWA\Media Arts Lab (or MAL as you'll hear us called) is the bespoke global advertising agency dedicated solely to Apple. Our mission is to create smart, simple and iconic work that transforms business and makes culture for the world's best brand.

Role

The Account Director is a senior role running the origination workstream of the Apple business across Southeast Asia.

Account Directors at MAL must be natural leaders and communicators, able to juggle multiple responsibilities. Influence at MAL only works when people are hands on with the business vs. solely having leadership roles. It allows for greater understanding of the ins and outs of the business and how the client and the agency works organizationally. Someone who can learn the Apple and MAL way but is also experienced, strong-minded and mature enough to be able to challenge how things are done, both internally as well as with the client. We’re looking for a leader who will collaborate and listen, but will have the confidence to make decisions for the greater good of the agency and demonstrate the positive impact change can have on people and the entire organization.

Responsibilities

The Business:

· A strategic and big picture thinker.

· Ability to operationalize and align different disciplines around the core campaign objectives; from Comms, Creative and Strategy through to Social, Digital & Production.

· Someone who can identify opportunities for growth; whether that be the evolution of a brief, or new business across the pod.

· Shepherd, and champion ideas – make the work better by bringing fresh thinking and relevant POVs to the table while ensuring it is strategically sound and culturally relevant.

· Someone who challenges the status quo and pushes the team to operate in spaces that MAL has not been to before.

· A partner to the Creative and Strategy pod leads.

Collaboration & People Management:

· Strong client partnership skills: ability to scale up and down as necessary.

· Experience partnering with group-level leadership across Creative, Production & Strategy to create large-scale campaigns.

· Proven leadership skills managing large internal teams across different levels of seniority.

· Ensure proper training and mentoring of junior team members and sharing best practices or learnings with the Account Department

· Model exemplary client management skills to the rest of the department: be responsible for the team showing up to meetings the MAL way – simple, buttoned down, with exceptional thinking

· Actively track progress of team members through regular performance check-ins, ensuring they have clear goals, direct feedback & balanced workloads to grow appropriately

Who will thrive in this role?

· Someone who is mature and unflappable under pressure and tight deadlines, with an art for solving problems

· Someone with an unrelenting ambition to create smart, simple, iconic work for our client

· A master communicator – someone who can give clear direction and support to the team and client

· Desire to partner with other members of the Account leadership team to continuously evolve process, collaboration, and DEI & culture initiatives for the department and wider agency.

· Global perspective is critical

· A strong point of view, with the emotional intelligence to know when to voice a POV vs. when to listen.

· Someone with the ability to turn lessons learned from each project and experience into training tools & growth opportunities

Job Responsibilities

• Responsible for the preparation and upkeep of teaching resources, arrangement, appearance and learning environment of the classroom.
• Supervise and guide the primary children with their homework
• Plan and deliver activities, lesson and programmes, such as character development programmes in a creative and interesting manner to encourage students’ participation
• Organise enrichment workshops that can help promote the overall development of the children
• Curate creative activities to develop skills and expand mindsets in the areas of innovation, critical thinking and problem-solving skills.
• Engage children in outdoor play that serves to build psychomotor skills
• Daily administration - attendance, collection of forms, health and safety, etc.
• Ensure the safety and wellbeing of the students.
• Liaise with parents and guardians regarding children’s learning progress and behaviour in class

Other Requirements

• Possess a Polytechnic Diploma in relevant discipline or WSQ Student Care certification
• At least 2 years of experience in teaching children, preferably at primary level
• Prior work experience with children with special needs is an added advantage
• A team player with good communication and classroom management skills
• Patient and passionate about teaching children with special needs
• Good understanding in primary school curriculum

Job title – Lead Specialist, Health Nutrition & Care

Location – APAC

Job model – Hybrid

As a Regulatory Affairs Lead Specialist, you will be responsible for APAC regulatory review, ingredient/ product registration and maintenance of compliance database for the Dietary Supplement (DS) and Market Ready Solution (MRS) divisions of Health, Nutrition & Care (HNC) Business Unit (BU). You will also advise/ provide recommendations to Marketing and Sales, Product Management, Supply Chain, and Purchasing in all regulatory-related matters. You will render regulatory-specific support to marketing and sales for customer-related activities, including customer presentations/ workshops, customer enquiries, alignment of customer quality agreements and specifications sign-off.

At dsm-firmenich, people are at the heart of the company. We are committed to equal employment opportunities and value diversity in the workplace.

Your key responsibilities

• Conduct RA compliance reviews of dsm-firmenich’s products, proactive monitoring of changes in regulatory environment along with impact analysis and ensuring these activities are updated in the RA compliance database in a timely manner.
• Responsible to address customer enquiries according to timelines specified in the Service Level Agreement.
• Manage dossier preparation ingredient/ product approvals in collaboration with Global or Regional Regulatory Affairs, Regional Business, Project Management, R&D functions, consultants etc. based on company strategy.
• Submit dossiers to the local authorities, follow up on the approval process closely with evaluators and communicate progress in a timely manner to internal stakeholders.
• Ability to conduct regulatory risk assessments, propose mitigation plans/ recommendations and contribute to process improvement activities, as needed.
• Effectively prioritise and negotiate deliverables/ tasks in an agile and dynamic environment.

You bring

• Minimum Bachelor’s degree in Pharmacy, Nutritional Science, Food Science or related disciplines
• Minimum 8 years of experience in regulatory affairs in food, food supplement and pharmaceuticals.
• Demonstrated collaborative and influencing skills with internal colleagues, customers and relevant authorities across different functions and regions.
• Basic digital skills required (Microsoft Excel, PowerPoint, PowerBI, etc.)
• Ability to work effectively under pressure and in a matrix and dynamic organization.
• This is a 1-year contract position.

We bring

• A rich history and a promising future of bold scientific innovation and passionate creation with our customers;
• A space to grow by encouraging and supporting curiosity and an open mindset;
• A culture that prioritizes safety and well-being, both physically and mentally;
• The opportunity to work for a company where sustainability is much more than a claim and is core to our strategy and purpose;
• A flexible work environment that empowers people to take accountability for their work and own the outcome;
• Barrier-free communities within our organization where every employee is equally valued and respected – regardless of their background, beliefs, or identity;

Equal Opportunities Commitment

dsm-firmenich is fully dedicated to inclusion because when people feel engaged and empowered, their creativity and innovation drives unprecedented progress. We aim to build a workplace where opportunity really is equal, so everyone can thrive. We do not discriminate, there’s a place for everyone at dsm-firmenich.

dsm-firmenich is an Equal Opportunity and Affirmative Action Employer. dsm-firmenich people are as diverse as our customers. For us that includes a commitment to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

We are committed to providing reasonable support for disabled applicants in our recruiting process. Should you need assistance, and are comfortable to share this, please let us know.

About dsm-firmenich

As innovators in nutrition, health, and beauty, dsm-firmenich reinvents, manufactures, and combines vital nutrients, flavors, and fragrances for the world’s growing population to thrive. With our comprehensive range of solutions, with natural and renewable ingredients and renowned science and technology capabilities, we work to create what is essential for life, desirable for consumers, and more sustainable for the planet. dsm-firmenich is a Swiss-Dutch company, listed on the Euronext Amsterdam, with operations in almost 60 countries and revenues of more than €12 billion. With a diverse, worldwide team of nearly 30,000 employees, we bring progress to life™ every day, everywhere, for billions of people.

www.dsm-firmenich.com

About STT GDC

Be part of a global leader in data centre solutions

ST Telemedia Global Data Centres (STT GDC) is a data centre provider headquartered in Singapore, with a global footprint in major business markets across Singapore, the United Kingdom, Germany, India, Thailand, South Korea, Indonesia, Japan, the Philippines, Malaysia and Vietnam. We harness cutting-edge technology to deliver a comprehensive suite of world-class, scalable and flexible data centre solutions, including connectivity and support services, designed to meet the evolving colocation needs of today and tomorrow. By joining our team, you’ll be part of a dynamic, fast-growing industry that forms the cornerstone of today’s digital world.

Why STT GDC

STT GDC’s internal culture is built on creating a forward-thinking, socially responsible environment that ignites positive change. We empower our employees to thrive in a workplace defined by excellence, innovation and growth, where collaboration and creativity can flourish.

✨ Empathy-driven culture: We lead with compassion and understanding, fostering a supportive and inclusive environment that values your well-being and voice.

We are on a mission to make shopping rewarding by providing our customers with cashback on their everyday purchases. In this role, you will play a key role in driving our growth across all 12 markets by managing top-tier merchant relationships and expanding our portfolio across key industries like eCommerce, fashion, electronics, and travel. Reporting to the Head of Commercial, you will lead strategic partnerships, working closely with internal and external stakeholders to identify new opportunities and deliver exceptional results.

Your Adventure Ahead

• You will be responsible for managing key merchant relationships across multiple regions, growing our merchant portfolio, and leading business development initiatives to ensure revenue and partnership success.
• You will work closely with cross-functional teams and play a crucial role in expanding regional presence and merchant acquisition strategies.
• Drive business development efforts across 12 markets, focusing on key verticals (eCommerce, fashion, electronics, and travel).
• Manage top-tier global and regional merchant relationships, ensuring continued growth and success.
• Conduct Quarterly Business Reviews (QBRs) with merchants to track performance, growth opportunities, and strategic initiatives.
• Work closely with internal stakeholders (product, marketing, and operations) to ensure seamless execution of partnership agreements.
• Identify and pursue new business opportunities to expand our regional presence and merchant portfolio.
• Be the subject matter expert for business development internally, effectively communicating with cross-functional teams.
• Use data analytics tools to track merchant performance, market trends, and partnership growth.
• Represent ShopBack at industry events, conferences, and meetings with key partners.

Essentials to Succeed

• Business Development – 8-12 years of experience, ideally in eCommerce, fashion, electronics, or travel industries.
• Strategic Thinking – Ability to craft and execute long-term strategies that align with both the company's and merchant's growth objectives.
• Negotiation Skills – Strong experience in negotiating complex deals with high-value merchants and partners, focused on mutual long-term success.
• Data Analysis & Interpretation – Experience in utilizing data to evaluate merchant performance, market trends, and make data-driven business decisions.
• Stakeholder Management – Expertise in managing relationships across multiple teams, ensuring alignment and successful collaboration between different departments.
• Project Management – Strong organizational skills, capable of managing multiple projects and timelines across 12 markets with attention to detail and prioritization.
• Commercial Acumen – In-depth understanding of market dynamics, competitor landscape, and business drivers that impact revenue growth.
• Excellent Communication – Ability to present insights and strategies clearly to both internal teams and external partners.
• Adaptability – Comfortable in a fast-paced environment, with the ability to pivot quickly and respond to new market challenges and opportunities.
• Relationship Building – Proven ability to foster long-term partnerships, building trust and delivering value for both merchants and internal stakeholders.
• Problem-Solving Mindset – Resourceful and creative, able to anticipate challenges and proactively find solutions that drive business forward.

Job Summary:

Salary budget : Base up to SGD 15Kpm + OTE

We are seeking an experienced Cloud Business Development Director to drive business growth, establish strong customer relationships, and promote our cloud products and solutions in Singapore.

The ideal candidate will have a strong background in cloud computing, sales, and business development, with a proven track record of success in complex project management and cross-functional collaboration.

Key Responsibilities:

Customer Relationship Building and Business Expansion

• Develop and maintain strong relationships with key customers and decision-makers in Singapore
• Identify business opportunities and expand existing customer relationships
• Provide exceptional customer service and support

Product and Technological Value Delivery

• Communicate the value proposition of our cloud products and solutions to customers
• Provide technical expertise and support to customers
• Collaborate with internal teams to develop and deliver customized solutions

Decision-Making Promotion and Business Opportunity Conversion

• Drive business decisions and conversions through effective communication and negotiation
• Develop and execute sales strategies to achieve business goals
• Collaborate with internal teams to resolve customer issues and improve the customer experience

Business Support

• Provide full lifecycle support to customers, from project initiation to delivery
• Collaborate with internal teams to ensure project success and customer satisfaction

Requirements:

• 8+ years of experience in cloud computing, sales, and business development
• Proven track record of success in complex project management and cross-functional collaboration
• Strong understanding of cloud computing technologies and trends
• Excellent communication, negotiation, and interpersonal skills
• Ability to work independently and collaboratively as part of a team

Preferred Qualifications:

• Experience working with key customers and decision-makers in Singapore
• Strong network and connections in the Singapore market
• Experience with cloud computing platforms and technologies
• Certification in cloud computing or related fields

The Recruitment Director is responsible for leading a team of Recruiters with a sole focus on sourcing, recruiting, screening/assessing, and submitting qualified candidates to our clients, as well as providing leads and market intelligence direct to the sales functions. The Recruitment Director must be highly organised, able to work in a fast-paced and adapting environment to ensure the successful fulfilment of job orders. This individual will work closely with both the Sales and Strategic Accounts Teams to define roles and priorities to ensure this is cascaded to the Recruitment Team, fostering impactful service delivery and collaboration across the Sales, Strategic Accounts and Recruitment teams.

Duties and Responsibilities:

• Work with senior leaders to develop the engagement and recruitment strategy, defining wheelhouse roles and priorities
• Lead the Recruitment Team using KPIs and regularly track candidate pipelines, priorities, and performance metrics to share within the team and the wider Sales and Strategic Account Teams.
• Ensure recruiter productivity is met and exceeded.
• Responsible for driving fill ratios and ensuring we are filling a high percentage of the roles we are receiving.
• Lead the Recruitment Team in fostering strong collaborative relations with both the Sales and Strategic Account Teams
• Responsible for building candidate target lists and talent networks specific to core job families and wheelhouse roles
• Clearly map out other agency contractors/temps in target sectors and clients
• Target the team to generate tangible leads and commercial information.
• Develop a contractor/temp end date strategy across key wheelhouse contractor/temp populations
• Drive the Recruitment Team to follow process and consistency with each job order
• Develop, mentor and upskill the team of Recruiters
• Manage the full lifecycle of the recruiting process, recommending and making improvements to sourcing, processing and communication with candidates
• Ensure we are repurposing candidates and generating a high level of candidate referrals
• Ensure we are delivering a best in class candidate experience
• Maintain regular contact with candidates we have on assignment and those we may have placed in into perm roles
• Develop strategies to support differing ways to engage candidates and developing talent pipelines
• Be an ambassador for change and be open to alternative processes and suggestions
• Generate and share leads with Sales and the Strategic Accounts Teams from interviews with candidates and reference checks to increase sales
• Ensure recruitment teams are fully using Bullhorn to maximise benefits and speed to market as well as ensuring proper and complete documentation in Bullhorn to ensure data integrity
• Maintain a high level of professionalism and confidentiality.
• Able to work with a sense of urgency and meet tight deadlines.
• Performs other job duties as requested and assigned

Minimum Requirements:

• Minimum of 7 years of recruitment or relevant recruitment experience
• Proven success achieving and/or exceeding performance goals.
• Detailed, organised, and adaptable.
• Prioritize and possess excellent time management skills
• Work effectively in a team environment
• Ability to build strong collaborative relationships
• Experience of leading and mentoring a team or project
• Exceptional written and oral communications ability
• Knowledge of Bullhorn and Microsoft Office products, strong computer skills, including the ability to learn new systems

Company Reg No.: 201131609D | License No.: 24S2411 | Reg No: R1110891

Manage new Data Center project execution from inception to delivery of hyperscale data centres with related activities for new builds and fit out projects (mainly in Japan, United States and Australia); eventually to be responsible for building strategic relationships with key clients, both externally and internally, and bolster the company's market position.

· Develop and manage detailed project plans, including scope, timelines, and resource allocation for Megaspeed strategic initiatives

· Collaborate with our top cloud and enterprise customers and communicate presentations on all aspects of design

· Oversee the entire project lifecycle, from conceptual design through construction and commissioning, ensuring timely and budget-compliant delivery.

· Manage relationships with internal and external stakeholders, ensuring clear and consistent communication throughout the project lifecycle

· Develop high level master planning, space planning and engineering solutions for potential new developments (feasibility stage)

· Coordinate technical aspects of direct procured equipment and facilitate alignment with the design team

· Understand commercial implications of engineering decisions and build cost models for customers

· Oversee to ensure Environment, Safety and Occupational Health implementation

· Leverage local subject matter expert's tribal knowledge, spread adoption of best practices

· Coordinate closely with data centre field operations to foster alignment and partnerships for business success

· Provide regular reporting, updates and presentations to senior management and internal stakeholders including progress reporting, risk assessments, investment committees, customer proposals and business case development

· Build and manage project scope, equipment requirements and assist with proposals and capital requests

· Must be familiar with data centre industry trends, best practices, and emerging technologies, incorporating them into designs and builds as appropriate

Company Description

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

We are seeking a highly dynamic FP&A leader to oversee and lead finance partnering activities for foodpanda's APAC markets and all businesses, including new ventures. This role will involve leading and managing a team of five senior FP&A professionals who support the respective APAC markets.

Main Duties and Responsibilities:

• Oversee and lead finance partnering activities for APAC markets and all businesses including new businesses. Capacity to adapt to the challenges of operating in volatile economies and managing the impacts of inflation and currency devaluations, ensuring real values is derived from right strategies.
• Focusing on markets which are developing/under developed but has huge potential for growth (PK,BD,PH and CLM) to support and contribute on the strategy piece of operational finance.
• Partner with regional business heads and country managers in management accounting, budgeting and forecasting, and financial analysis.
• Develop financial plans based on an in-depth understanding of business needs, with the objective of achieving growth and profitability targets.
• Oversee financial and information analysis, measure the financial impact from a broad range of variables and key indicators.
• Compile and present financial data to evaluate business performance, and provide informed recommendations.
• Driving the Business to meet target KPIs by providing proactive insights to highlight opportunities for improvement to support decision making (e.g. pricing)
• Leading change management projects including new country expansion, new vertical launches or new product rollouts
• Lead ad-hoc projects, and continually automate/streamline processes to improve business efficiency in the region keeping in view the complexities around various countries of operation.
• To groom existing team and further build to be the next hyper-functional finance team

Qualifications

Extensive Professional Experience

• Minimum of 14 years of hands-on experience working across diverse industries and business models.
  Proven track record of implementing and managing enterprise-grade software solutions, including but not limited to SAP (B1 and S4 Hana) and Microsoft Dynamics.

Startup Expertise

• Demonstrated capability in navigating the challenges of the initial startup phase, including setting up operational frameworks and driving organizational growth from inception.

Specialized Knowledge in Emerging Markets

• In-depth understanding of the complex financial and operational dynamics associated with businesses in developing countries.
  Expertise in managing challenges like high inflation, currency devaluation, and other barriers to doing business in these regions.

Finance Professional with a Strategic Edge

• Strong background in financial management combined with a business-oriented mindset to serve as a strategic partner to stakeholders.
  Ability to provide tailored solutions to meet business needs at different stages of growth and operations.

Leadership and Team Management

• Experience leading and managing large, multi-functional teams.
  Renowned for dependability and trustworthiness, fostering confidence and reliability among team members and stakeholders alike.

Problem-Solving and Solution-Driven Mindset

• Adept at identifying pain points in complex business scenarios and delivering actionable, innovative solutions that align with the company's goals.
  

What we offer

• A dynamic and challenging work environment.
• A company committed to developing you personally and professionally.
• A great working atmosphere with regular company and team events.
• A vibrant and international team committed to diversity and inclusion.
• Responsibility from day one in a fast growing and global company.
• Other benefits include free food, health and dental insurance, and learning and development opportunities!

foodpanda is operated by Delivery Hero Group (“DH Group”) - the world’s leading local delivery platform, operating in 70+ markets across Asia, Europe, Latin America, the Middle East, and Africa. Delivery Hero started as a food delivery service in 2011 and now employs 40,000+ people globally. Additionally, Delivery Hero is pioneering quick commerce, the next generation of e-commerce, aiming to bring groceries and household goods to customers in under one hour and often in 20 to 30 minutes. Headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017.

Havas Media Singapore looking for a Strategy Director, Media to support our teams on developing and delivering market leading strategies for clients.

Responsibilities

• Work together with business teams and clients to establish their business & communications objectives; align closely with team and collaborate in developing end-to-end strategy-led comms solutions
• Lead media strategies for new business pitches
• Analyse existing data, market reports and trends to generate compelling strategic insights as the basis for media strategies
• Collaborate closely with research, data analytics and media to develop, manage and analyse key projects
• Develop and lead workshops, both internal & with clients
• Help create an environment of quality strategic thinking across the entire agency
• Contribute to the development of award winning work
• Represent the agency in thought leadership papers or events
• Drive best practice on strategic planning across different teams
• Develop & train planning tools and process of planning within Mx framework (Havas planning framework)
• Improve capabilities to spot & showcase award winning work

Skills & Requirements

• Relevant degree in marketing, communications, or other relevant disciplines; or relevant work experience in media/branding/consultancy
• Background – Media strategy, digital strategy, communications planning, new business/consulting ideally with media agency experience, min. 8-10 years
• Strong understanding of tech platforms and how we can use data from these platforms for insights
• Experience delivering actionable strategies; good storytelling in verbal and written form, especially presenting to senior stakeholders
• Strong leadership qualities, attention to detail and delivery to deadlines
• General interest in wide spectrum of topics and media trends
• Must be confident and approachable, helpful and easy to work with
• Proficient in Microsoft Office

Additional Qualities

• Pro-active, responsible, accountable and a team-player
• Analytical, meticulous, great attention to detail, and delivery-oriented with a focus on quality of results
• Persuasive and effective storyteller/communicator; Strong communication (verbal, written and presentation) and interpersonal skills

*Kindly note that only shortlisted candidates will be contacted.*

About Havas

Founded in 1835 in Paris, France, Havas is one of the world’s largest communications groups. At Havas, we believe that companies have a key role to play in solving the biggest challenges our world faces today – and every day we strive to operate responsibly for ourselves and our stakeholders. We operate under the vision and mission to make a meaningful difference to brands, businesses, and people.

We employ 23,000 people in more than 100 countries, adopting a fully integrated model through our 70+ Havas Villages around the world – the Havas Village offers a truly unique proposition, where cross discipline teams work together, ensuring agility and a seamless experience for our clients.

About Havas Singapore

Within our Singapore Village is a network of business units including Havas Media, Arena Media, Havas Play and BLKJ Havas, offering services across media, social, PR, and creative. Since 2015, we’ve had an unbroken streak of Agency of the Year (AOTY) wins across disciplines, including Integrated Marketing AOTY, Media AOTY, Specialist AOTY, and PR AOTY.

We are also committed to building a diverse culture where our people can grow, thrive, and feel that they belong. In 2023 and 2024, we’ve won Best Agency Culture at Marketing Interactive’s Agency of the Year Awards, and are a Great Place To Work® Certified™ agency.

Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual's ability to perform their job.

• Regulatory Affairs Associate with global Medical Device MNC
• Opportunity to work on local and regional submissions

Partnering with a global Medical Device MNC with an established branding, our client is seeking a Regulatory Affairs & Quality Assurance Executive (6-Months Contract).

Reporting to the RA/QA Director, we are looking for someone with good knowledge of regulatory framework.

In this role, you shall assist in the execution of the regulatory strategies in assigned markets throughout the company product life cycle, with a focus on efficient pre-market and post- market regulatory approvals.

You will also support the review and approval of:

• Change control activities
• Product promotional activities
• Product registration
• Product labeling
• Regulatory inspections and audits

You should have at least 2 years’ of regulatory experience in medical devices and a related science degree.

For more information, please apply with your updated CV (in Word document).

Ambrose Chan

Registration Number: R1218177
EA License Number: 17C8502

The overall scope of the position is to maintain and execute Digital Marketing and E-commerce activities for 2 hotels in Singapore, including but not limited to developing strategy, content updates, social media management, paid media, display and programmatic campaigns, Metasearch and OTA campaign optimization.

Reporting directly to GM, Director of S&M or Director of Marketing.

Main responsibilities:

- Build a yearly digital and e-commerce plan and budget for the hotels across Direct & Indirect channels

- Contributing to the hotels’ strategies, working closely with key stakeholders from Marketing, Sales, Revenue, F&B etc

- Plan and execute all digital marketing activities including but not limited to SEO/SEA, emailing, social media, display, Metasearch and influencers.

- Manage and optimize the content, offers, and landing pages on the hotel’s microsites while ensuring the accuracy of information on third-party websites.

- Conduct regular quality assurance audits on the hotels descriptive content & images to ensure parity on all channels and integrity with brand website.

- Handle the CRM and email Marketing with the third party tool for Rooms, F&B and other outlets in line with the strategy and corporate guidelines.

- Work with the revenue team to manage and optimize OTA campaigns.

- Ensure hotel’s presence across key Social platforms relevant to the source markets and social content production.

- Collaborate with content creators to develop engaging and relevant content for the website, social media, and other marketing campaigns.

- Develop a strong understanding of digital and analytics platforms to maximise revenue opportunities.

- Measuring and reporting the performance of all digital marketing campaigns, and assess against goals (ROI and KPIs); monitoring and analysis of key performance indicators (KPIs) to evaluate the success of digital marketing campaigns, including reporting on and analyzing Web Direct and indirect performance.

- Generate regular reports, provide insights and recommendations, and adapt strategies as needed to achieve marketing goals.

- Identify and evaluate new online marketing opportunities to increase direct internet traffic and drive online production.

- Review and monitor hotels’ competitor set on a regular basis and maintain competitiveness in terms of content quality and offer appeal.

- Identify trends and insights, and optimize spend and performance based on the insights

- Brainstorm new and creative growth strategies.

- Manage & collaborate with marketing/social media agencies and other vendor partners

• Regulatory Affairs Executive with global pharmaceutical company
• Great work culture
• Competitive Remuneration

An exciting new opportunity has come up and a global pharmaceutical company is seeking an experienced Regulatory Affairs Executive to join their expanding team in Singapore. The successful incumbent will manage all local regulatory activities and report to the Regional Manager.

As the RA Executive, you will ensure existing & new product registrations are carried out in accordance to business requirements. You will establish strong relations with local regulatory authorities and also champion effective PV report procedures.

You should have at least 1 years’ of regulatory experience within the pharmaceutical industry and a Bachelor’s Degree in Pharmacy. Singapore Registered Pharmacist is a requirement.

To be considered for this opportunity, please kindly apply with your updated CV.

Ambrose Chan
Registration Number: R1218177
EA License Number: 17C8502

• Regulatory Affairs Pharmacist with global pharmaceutical company
• Great work culture
• Competitive Remuneration

An exciting new opportunity has come up and a global pharmaceutical company is seeking an experienced Regulatory Affairs Pharmacist to join their expanding team in Singapore. The successful incumbent will manage all local regulatory activities and report to the Regional Manager.

As the RA Pharmacist, you will ensure existing & new product registrations are carried out in accordance to business requirements. You will establish strong relations with local regulatory authorities and also champion effective PV report procedures.

You should have at least 1 years’ of regulatory experience within the pharmaceutical industry and a Bachelor’s Degree in Pharmacy. Singapore Registered Pharmacist is a requirement.

To be considered for this opportunity, please kindly apply with your updated CV.

Ambrose Chan
Registration Number: R1218177
EA License Number: 17C8502

What are we looking for?

SentinelOne is seeking a dynamic and accomplished leader to shape and expand our rapidly growing APJ Customer Success and Renewals teams. This hybrid role requires expertise in both areas to drive team excellence and ensure customer satisfaction.

We’re looking for someone with a technical mindset, exceptional relationship-building abilities, and a talent for creating win-win outcomes for customers and the company alike. If you’re passionate about advancing cutting-edge technology while working in an innovative, supportive culture, we invite you to join us in shaping SentinelOne’s future in the APJ region.

What will you do?

• Lead and develop a team of Customer Success Managers and Renewal Sales Representatives covering various markets and segments across APJ.
• Manage accurate forecasts, set business expectations, and effectively communicate results to senior sales management.
• Supervise and execute end-to-end sales activities, including deal assessments, quoting, commercial negotiations, and deal closures.
• Provide coaching, guidance, and best practices to enhance sales effectiveness.
• Measure and report against KPIs, and create ad-hoc reports as needed.
• Proactively manage your team's funnel and assignments to ensure timely renewals.
• Conduct quarterly business planning, with a focus on delivering targets.
• Assist in recruiting, hiring, and training to maintain a high-performing Renewal Sales team.
• Gain and maintain expertise in SentinelOne products and offerings.
• Inspire and motivate individuals through leadership, coaching, creative incentives, and recognition of achievements.

What experience and knowledge should you bring?

• 5-7 years of leadership experience, which includes managing an APJ Customer Success and Renewals Team.
• Experience in customer success driving satisfaction, adoption, and retention.
• Proven success in renewal sales management within an enterprise software vendor, preferably within cybersecurity.
• Skilled at building customer relationships and working with indirect go-to-market models involving channel partners and distributors.
• Proficient in Customer Success tools (e.g., Totango, Salesforce) and experienced in creating one-to-many and digital-touch strategies.
• Strong communicator with cross-cultural experience and a proven ability to manage customer expectations effectively.
• Experienced in leading and mentoring teams, fostering collaboration, and driving results in B2B and SaaS settings.
• Technical aptitude for understanding customer challenges and providing best-practice solutions.
• Thrives in fast-paced, multitasking environments, with strong organizational and analytical skills.

1 Effectively manage a Japanese-owned trading company that engaged in business centered on sales and purchase of semiconductors and semiconductors equipment, petroleum products business and biomass fuel business.

2 Managing the relationship with the client and all stakeholders.

3 Report activities, timelines, impacts, and implications to stakeholders.

4 Reporting and escalating to management as needed.

5 Have more than 15 years of work experience including working experience as a manager in a Japanese company and familiar with Japanese corporate culture.

6 Have min. 5 years of work experience in trading and negotiation as a manager in Singapore.

7 Familiar with and have experience in the semiconductor device industry.

8 Familiar with and have experience in the biomass fuel business.

9 Familiar with and have experience in the bunker oil business.

10 Have experience in internal audits and a solid understanding of governance.

Role & Responsibilities

We are looking for a visionary and experienced leader to provide strategic Information Technology (IT) leadership, identifying and addressing the IT needs of the new hospital. You will lead a team in establishing IT requirements for a new acute hospital and in implementing IT systems, ensuring the integrity of business operations, and developing innovative solutions for secure, seamless operations.

Additionally, you will ensure that the IT strategy aligns with cluster and national plans and objectives. You will also develop procedures and processes to ensure that the new IT systems developed comply with public healthcare IT security policies.

This role offers a unique opportunity to shape the future of healthcare technology in Singapore.

Requirements

• Bachelor’s degree in computer science, information systems, engineering or equivalent, with at least 16 years of IT management and leadership experience in the healthcare sector.
• Excellent problem-solving abilities, along with strong written, communication, and interpersonal skills; capable of leading and collaborating with cross-functional teams.
• Experience working in a highly matrixed organisation, demonstrating effective teamwork.
• Knowledge of IT security matters, including security infrastructure design, operations, and compliance, would be an advantage.
• High energy, self-confidence and enthusiasm, with the ability to engage effectively with all levels within the organisation.

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

A Director of Sales with Conrad Hotels and Resorts will contribute to Sales plan that maximizes revenue by driving the sale of conference facility space and guest rooms.

What will I be doing?

The Director of Sales is responsible for developing a commercial strategy covering all managed room segments (IBT, IT, GT, CMTG, GOV), including residential and non-residential business to maximize the hotel’s total revenue. This role will drive the planning and execution of the commercial strategy and activity through support from the Revenue Management, Catering Sales, Events Management and Marketing.

As Director of Sales, you will build a marketing plan and associated sales activities to execute with the Sales Team to achieve Sales targets and company goals. The Director of Sales will train, coach, and continuously develop the Sales Team. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Lead a team to identify and maximize all business opportunities that translate into revenue for the hotel, be it for Rooms, Food and Beverage including banquets, and other minor operating departments
• Coach and mentor the team to have the right spirit that would make us a formidable group of customer-focused and enterprising sales force that is second to none
• Handle business forecasting, budget planning and reviews, sales/marketing analysis, revenue management, pricing, positioning, promotions, advertising and overall marketing
• Identify critical areas for constant improvements in product, price and service levels, through sound and time sensitive market intelligence
• Act as a sounding board to the Management for new business opportunities and directly responsible for the hotel's main source of revenue
• Manage and develop relationships with key internal and external stakeholders.

Sales Activities

• Conduct sales call activities to acquire new business and/or solicit business with existing customers. Activities can include sales calls, site inspection, tele-blitz, cold calls, entertainment, FAM trips, trade shows, etc
• Execute and support the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence
• Expand new customer acquisitions and manage contacts with existing Guests and key contacts
• Conduct “Bring Back Old Business” and repeat calls to increase demand and overall revenue
• Cross sell other Hilton Worldwide properties wherever possible
• Build the marketing plan for the hotel to include sales targets based on market analysis
• All duties and processes to be carried out in line with Hilton brand standards/guidelines e.g. Centre of Excellence
• Account review to be conducted with the sales team on a quarterly basis to ensure that their performance is in-line with the targets and take any necessary corrective action where required

Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue

• Develop and maintain a broad range of product knowledge about the Hotel
• Understand the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them
• Communicate trends, opportunities and market changes to CD and appropriate parties, as needed
• Identify new business to achieve individual and team revenue goals and targets
• Gain understanding of our target customers and service expectations; serve the customer by understanding their business, business issues and concerns, to offer better business solution
• Willing to commit to firm and unambiguous decisions. Sets up contingencies in case decisions are unsuccessful

Providing Exceptional Customer Service

• Support the company's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience
• Service our customers in order to grow share of the account
• Execute and supports the company's customer service standards
• Provide excellent customer service consistent with the daily service basics of the company
• Set a positive example for guest relations
• Interact with guests to obtain feedback on product quality and service levels

Administration & Management

• Handle business enquiry and daily correspondence in a timely and professional manner
• Create contracts as required
• Utilize intranet for resources and information
• Utilize Delphi to manage, document and track all managed account activities
• Submit daily/weekly/monthly reports to Commercial Director
• Complete and review monthly reports in a timely manner (owner’s report, MPR, catering occupancy, production report, etc
• Work closely with the Regional Director of Sales and Hilton Worldwide Sales team to drive business into the hotel
• Proficient in using hotel’s front office system management tool to manage and track business
• Proficient in using hotel’s Account Management Tool (Delphi/H360/HIS etc) to manage and track accounts
• Attend and be attentive in all daily briefings, department/team meetings and any other meeting as required
• Attend designated training programs
• Ensure that the team collects the first deposit where required and reviews all contractual terms prior to contracts being sent out
• Reviews proposals to ensure that all necessary information is captured prior to the team sending it out to clients and is correctly booked in Delphi.
• Monitor offers, options and discounts for repeat bookings for groups, congresses and seminars in close cooperation with the Group Coordinator
• Conduct performance reviews at least twice a year (Mid-Year and Year-End) for each team member
• Work closely with the Director of Catering to build a cohesive Business Development team
• Assist the Commercial Director in ensuring that targets and standards are met in the team

What are we looking for?

A Director of Sales serving Hilton hotels and vacations are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
• Knowledge of the hospitality industry, current market trends, and economic factors
• Excellent presentation and creative selling skills to uncover new business. Able to present information logically and confidently verbally and in written form
• Strong negotiation skills to close business with a maximum yield
• Proficient in using Microsoft office tools especially Excel to create documents, reports and presentation
• Ability to read, listen and communicate effectively in both written and spoken English, using correct grammar, spelling and sentence structure
• Ability to effectively deal with department heads, customers and team members, some of whom will require high levels of patience, tact and diplomacy
• Ability to manage time, resources, and personnel effectively and productively
• Ability to persuade, convince and influence others
• Persuasive and assertive in communication. Able to present arguments logically and face up to and resolve conflicts or criticism
• Maintains staff morale and motivation, pays attentions to the development of skills, pro activity and the taking of responsibility
• Prepared to fit working hours to business needs and to respond personally to work problems at short notice

Personality Characteristics

• Self-motivated and able to work effectively without constant supervision
• A passion for sales and target-based performance
• An outstanding team player
• Innovative in the delivery of Sales initiatives
• Enthusiastic to be part of a winning team
• To have patience and take setbacks positively
• Stays calm, composed and effective under time pressure and when dealing with difficult or confrontational situations.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

Summary

STERIS is recruiting for a Marketing Director Asia to be based in Singapore, as one of the APAC Healthcare Leadership Team in the region. Reporting into VP & Managing Director APAC Healthcare, you will be responsible for leading the marketing strategy and execution across the Asia region (excluding China and ANZ). You will be developing and implementing multi-channel and multi product portfolio marketing plans to drive business growth, increase brand awareness and generate sales/profits to meet the short-term and long-term business objectives.

What You’ll Do as the Marketing Director Asia

• Developing Marketing Strategies: Creating and Executing Regional Marketing Plans aligned with the short-term and long-term business strategy and goals.
• Collaborating with Business Units (HQ) , Business Leaders, commercial team, in each of the country / region responsible to drive business outcomes.
• Overseeing Marketing budgets and ensuring effective resources allocations.
• Tracking key performance indicators (KPI) and adjusting marketing strategies accordingly.
• Building Brand Awareness: Develop and execute plans to increase brand visibility and credibility across the Asia region.
• Driving Demand Generations: Create and execute demand generation campaigns to drive leads and conversations.
• Managing Agency Relationship: Oversee Relationship with external agencies, including creative, media and digital partners.
• Leading the entire Marketing Team Asia, including but not limited to enabling, empowering, coaching, development, etc.

The Experience, Skills and Abilities Needed

• Bachelor’s or Master’s Degree or equivalent
• Experience: Significant years of marketing experiences, with a focus on Asia markets.
• Proven Track Record: Success in driving business growth and leading high-performing teams.
• Marketing Expertise: Strong understanding of marketing automation platforms, data analytics, and digital marketing channels
• Leadership Skills: Excellent communication, leadership, and project management skills.
• Cultural Awareness: Ability to navigate diverse cultural environments and adapt marketing strategies accordingly.

STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare, life sciences and dental products and services. STERIS is a $5 billion, publicly traded (NYSE: STE) company with approximately 17,000 associates and Customers in more than 100 countries.

STERIS strives to be an Equal Opportunity Employer.

• Supervises and controls the quality and operations of the center.
• Provide leadership and guidance to the staff, promoting a welcoming, positive, and supportive environment within the center.

Requirements:

• Diploma and above
• At least 2 years of experience in student care.
• Proficient in content knowledge for homework guidance.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

AspenTech is currently seeking a Director, Area Sales with a proven track record of sales success in the Mining industry. The individual we seek is a sales professional who is a highly motivated, a self-starter with excellent business acumen and gravitas. A thorough understanding of executing a sales campaign from business development to closure and experience of managing strategic customers is required.

Job Description

• Responsible for developing and growing a pipeline of opportunities for AspenTech products within the mining vertical. Must be able to cold call and prospect to achieve pipeline goals.
• Responsible for pro-actively driving sales campaigns to new logo mining customers and to targeted strategic prospects in the Mining markets within assigned territory/country, expanding AspenTech’s customer base.
• Manage a group of experience Account Managers who are geographically dispersed.
• Provide accurate and timely sales forecasts to executive management.
• Creating awareness in the Mining industry and attending trade shows for lead generation.
• Create, maintain and build senior level customer relationships.
• Sell with value propositions to senior management and/or plant managers.
• Develop and maintain good domain knowledge and competitive intelligence of machine learning, Smart manufacturing, and IoT.
• Develop and update the sales forecast and pipeline in Salesforce on a weekly basis.
• Achieve quarterly and annual sales quota.
• Liaise and work with departments within AspenTech (e.g. Finance, Operations, Legal Department) to achieve desired business results.
• Provide sales and executive management with account updates, sales forecasts, etc.
• Work as a team member on sales efforts involving global account opportunities.
• Provide sales and executive management with account updates, sales forecasts, and operational usage of SalesForce.com.

Additional Job Description

• Bachelor's degree in a technical/ engineering field
• At least 20 years of software sales experience working with mining clients in Asia Pacific and Australia.
• Good understanding of surface and underground mining fundamentals.
• At least 5 years of experience leading a geographically dispersed sales team
• Ability to travel over 50% of the time when travel is authorized
• Experience in field business development and cultivating the mining market throughout this region.
• Familiarity with predictive & prescriptive maintenance and reliability risk assessment preferred.

Amazon’s Project Kuiper is an initiative to launch a constellation of Low Earth Orbit (LEO) satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world.

As the Strategic Engagements Director with Kuiper focused on the ASEAN region, you will have the exciting opportunity to help promote the growth and shape the future of an emerging technology. Your responsibilities will include increasing adoption, and market penetration across APJ. This role is focused on qualifying and developing a pipeline across ASEAN.

We are looking for candidates with a proven track record of success/delivering results, ability to engage CxO’s with confidence, and able to orchestrate cross-functional teams (internally and externally), and should have excellent written and verbal communication skills. Must possess the ability to explain cloud computing, infrastructure solutions and a background in telecommunications; Level 100 (minimum). This position may require access to information, technology, or hardware that is subject to export control laws and regulations, including the Export Administration Regulations (EAR) and the International Traffic in Arms Regulations (ITAR). Employment in this position is contingent upon obtaining any required export licenses or other approvals from the United States government. As such, the successful candidate must be eligible to obtain any necessary export licenses or approvals based on their nationality, citizenship, and any other factors considered by the applicable export control regulations.

Key job responsibilities

- 15+ years of high tech sales and business development experience - A strong understanding of AWS and/or technology as a service. - Direct field & account management, sales experience working with enterprise accounts. - Would have consistently exceeded key performance metrics.

- Demonstrated ability to engage and influence C-level executives. - Strong presentation skills and the ability to articulate complex concepts to cross-functional audiences.

- Strong technical competencies in the areas of cloud computing, SOA, web services and enterprise software.

About the team

• Support the creation and iteration of repeatable frameworks for entering into strategic partnerships and alliances, establishing Kuiper as the partner’s preferred LEO Satellite provider.

• Engage the AWS field sales organization, channels, and end customers to create and drive transformation opportunities for AWS.

• Identify, evaluate, negotiate, and manage opportunities across our largest APJ customers that represent significant revenue to Kuiper.

• Manage complex contract negotiations (across Product, Operations, Engineering, Corporate, and senior management) to gain support, approvals, and to execute on the opportunities.

• Develop best practices to foster, manage, and track large strategic opportunities.

• Recommend investments in key strategic offerings and market segments.

• Prepare and give business reviews to Kuiper and partner senior leaders.

• Impact market awareness in APJ.

• Exceed set business objectives, driving a pipeline x2 $100M deals.

• Develop and execute against a comprehensive enterprise regional strategy.

• Manage large enterprise accounts concurrently & strategically.

• Create & articulate compelling value propositions around Kuiper services.

• Accelerate customer adoption.

• Maintain a robust sales pipeline.

• Work with partners to extend reach & drive adoption.

• Possess the technical ability to explain (not implement) LEO satellite technology, cloud computing.

• Develop case studies and help to launch Global partnerships.

• Draft various business reports and narratives.

• Develop long-term strategic relationships with key accounts.

Basic qualifications

- 7+ years of developing, negotiating and executing business agreements experience

- Bachelor's degree

- Experience developing strategies that influence leadership decisions at the organizational level

Preferred qualifications

- Experience as a founder or executive focused on related segments, or as a practice leader or business unit owner

- Experience selling to Fortune 1000 or Global 2000 organizations

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job Description & Requirements

KEY RESPONSIBILITIES & EXPECTATIONS: •

Work within specified business territories, industries and accounts to generate effective business opportunities and exceed sales targets for the business • Develops specific demand generation plans to include cold-calling, social selling and direct marketing and attending industry events to build relationships with key prospects; • Manage incoming requests for information (RFI), requests for proposal (RFP) in a professional and creative manner in accordance with the company’s policies and the established sales processes and frameworks • Understand the clients’ business needs and develop tailored value propositions using all relevant skills and solutions to delight clients and deliver transformational added value • Work closely with the inside business development networks to identify leads and cross-sell opportunities • Represent Teleperformance at industry events, including round tables, speaking forums and new business events • Keep all necessary reporting accurate and updated on a regular basis.

SKILLS AND EXPERIENCE REQUIRED: • Demonstrated mastery of and passion for the art of selling, a love of data and an understanding of how to utilize the power of analytics to support customer goals. • High level of Strategic thinking skills and orientation to business growth. • Ability to work with different teams and influence. • Exceptional time management skills; ability to organize, prioritize and manage multiple projects with overlapping goals and objectives. • Fluency in English is a must. Additional Asian languages are desirable. • Solid Project management skills. • Ability to identify areas of opportunity, develop a plan of action to improve, implement and evaluate plan effectively. • Strong analytical, negotiation and communication skills. • Experience with Asian markets. • A proven ability to build, mentor and lead successful sales teams. • Experience with end-to-end end BPO Operations and industry’s best practices would be an advantage.

Job Overview:

Reporting to the CFO, you will oversee operational risk management, internal audit, tax and compliance requirements. You will provide operational risk management support to the heads of department and work with them to review Enterprise Risk Management controls in their process and establish a strong risk management culture based on the code of governance and regulatory compliance requirements for Charities and Institutes of Public Character.

Key Responsibilities

Operational Risk Management

• Proactive Risk Mitigation: Develop and implement a proactive strategy for managing emerging risks and taking preventive actions to reduce the impact of potential incidents.
• Control Environment Enhancement: Collaborate with stakeholders to strengthen internal controls, addressing ineffective measures and ensuring overall compliance.
• Policy Implementation: Lead the implementation of organization-wide risk frameworks, policies, and procedures within the department, ensuring adherence to regulatory standards.
• Risk Advisory: Serve as the primary advisor on risk matters, resolving routine inquiries and escalating complex issues as necessary.
• Operational Risk Tools: Oversee the use of risk management tools, leading the team in identifying and addressing operational risks, and recommending improvements in processes and controls.

Risk and Compliance Culture

• Risk Awareness and Communication: Promote a culture of risk awareness, encouraging open communication and alignment among all lines of defense.
• Training and Development: Partner with compliance and risk teams to design and deliver training that enhances risk and compliance knowledge across the department.
• Culture and Capability Initiatives: Lead projects and initiatives to raise awareness of risk and compliance issues within the team, supporting an organization-wide risk-conscious culture.

Regulatory Compliance

• Compliance Advisory: Act as the first point of contact for regulatory compliance matters, offering expert advice on compliance requirements and best practices.
• Gap Analysis: Conduct regulatory gap analyses and implement the necessary controls to ensure compliance with updated regulatory requirements.
• Monitoring and Reporting: Oversee the completion of compliance self-assessments, monitor risk indicators, and ensure timely reporting on compliance issues, including Anti-Money Laundering (AML) and Counter Financing of Terrorism (CFT) concerns.

Other Supporting Requirements

• Cross-Departmental Collaboration: Lead or participate in projects related to risk management, defining business requirements, coordinating testing phases, and liaising with IT, Business Units, and vendors to resolve any issues.
• Business Continuity: Management of the overall Business Continuity Framework
• Secretariat: Provide Secretariat Services to the Audit and Risk committee
• Vendor Management: Principal Point of contact for the Internal Auditor, AML service provider, Risk Related Training Vendors, Business Continuity Vendors

Qualifications:

• Education: University Degree or Diploma; professional certifications (e.g., Chartered Accountant, CFA, MBA) are highly preferred.
• Experience: Minimum 10 years of experience in risk management, compliance, audit, or control roles within financial services or a similar industry.
• Technical Skills: Proficiency in operational and compliance risk frameworks, a thorough understanding of financial services processes, and experience with regulatory compliance.

Core Competencies:

• Communication: Strong verbal and written skills, with the ability to convey risk concepts to a range of audiences.
• Risk Acumen: Solid understanding of risk drivers, with a proactive approach to managing and mitigating risks.
• Autonomy and Problem-Solving: Self-motivated, with a solutions-focused mindset to address and resolve complex issues.
• Leadership and Collaboration: Demonstrated ability to manage and mentor a team, with strong stakeholder management skills and a collaborative approach to achieving objectives.

We regret that only shortlisted candidates will be notified.

The Director, Customer Success - APAC is responsible for building and leading a team of high performing Customer Success Managers (CSM). This person must have a strong track record on team leadership and maintaining strong high level (i.e. key decision makers, influencers and senior management) trusted advisor relationships. The Senior Director owns the overall Asia Pacific regional customer success performance, ensuring high levels of customer satisfaction and through teamwork, achieve strong renewals results.

Job Description

• Owns the regional CSM accounts performance –customer experience, journey (adoption and value capture) and renewal results for your assigned accounts.
• Focus on collaboration, teamwork and orchestrating company’s resources to drive customer successes.
• Demonstrate and lead the team to collectively and consistently deliver business impact and innovation to a customer's business by truly understanding our customers' key business issues and opportunities.
• Demonstrate and lead the team to build, nurture key decision makers, influencers and senior management relationships across top accounts to solidify our partnership and commitment to the customer while penetrating the account deeper.
• Understands the customers’ business environment, challenges and opportunities, and aligns AspenTech’s initiatives with the customers’ initiatives, ultimately, aligning AspenTech’s success to the customers’ business initiatives.
• Acts as a trusted advisor throughout the entire lifecycle of a customer account following the initial sale through successful adoption and ultimately renewal with growth.
• Ensure our solutions are understood that results in an increase in customer adoption and customer satisfaction
• Proactive customer contact and on-site visits to perform Executive Business Reviews, user group meetings, Road Maps, etc., to improve relationship and plan strategically with customers to help them meet their sales productivity objectives through the use of our products and services
• Collaborates with internal implementation consultants, sales account managers, and renewal representatives to develop and execute account plans, and initiate renewal and expansion opportunities to generate new revenue. Work as part of the team to develop strategies for scale and growth.
• Ability to effectively facilitate and lead cross-functional teams and resources; manage both with and without organization authority.
• Delivers product insight and strategy advice for sales enablement, communication, and training initiatives.
• Uncovers and mitigates any risk that threatens your Customers’ growth, satisfaction, or renewal; conceive and execute risk mitigation plans by utilizing all available AspenTech resources.
• Responsible for nurturing assigned account base into long term strategic partnerships while increasing customer usage and adoption of solutions.

Additional Job Description

• Bachelor’s Degree in Process/Chemical Engineering is preferred.
• 12 – 15+ years of professional experience working in the process industry
• 10+ years of experience in Pre-Sales / Customer Relationship Management / Customer Success Management.
• Relevant experience in using AspenTech’s Engineering, Manufacturing solutions or similar software suites used in Process Industries.
• Excellent communication skills, both written and verbal.
• Language proficiency in Chinese, Japanese or Korean will be required for accounts management and/or customers’ interactions.
• A verifiable track record of consistently meeting and exceeding revenue goals or business objectives.
• Proven ability to effectively facilitate, lead cross-functional teams and project manage.
• Experience with managing multi-million dollar portfolios.
• Skilled at building relationships with key decision makers, influencers and senior management within an account.
• Strong self-motivation, agility and business acumen.