Job Description:

• Able to guide primary school students in Eng, Math, Science and Chinese Subjects.
• Conduct in-house program and instill good habits and values
• Provide care and guidance to a group of students and supervise the completion of homework assignments from school or in house prepared materials
• Maintain classroom discipline and ensure safety and security protocols are met at all times

Job Requirements:

• At least Diploma
• Experience in teaching: School, Enrichment Centre or Private Tuition
• Team player, passionate in working with children

Roles and Responsibilities:

An After School Care Centre Leader is responsible for managing the day-to-day operations of the centre, ensuring a safe and nurturing environment for students. The role involves overseeing the planning and execution of educational and recreational activities, managing staff, and communicating with parents. Leaders must ensure that children’s well-being, development, and academic needs are met, while adhering to regulatory requirements.

Job Description:

• Oversee daily operations (class scheduling, staff deployment, student attendance tracking
• Mentor and support teachers by reviewing lesson plans, conducting evaluations, refining teaching methods and liaising with parents to address any queries
• Organise, manage, and programs planning, enrichment activities, holiday programs etc.
• Develop and execute strategies to increase student enrollment, conduct enrollment interviews, and collaborate with the marketing team on social media outreach
• Implement and manage CRM tools for communication, data management, and ensuring all events receive appropriate media coverage
• Oversee budget planning and resource allocation for events and within the centre
• Implement conflict resolution strategies and ensure that incidents are documented and professionally handled
• Ensure that the centre adheres to all regulatory requirements, MOE, MSF & ECC guidelines. Establish, review and align SOP to align to the brand’s SOP.
• Provide academic assistance and guidance to students during homework time. Communicate with teachers and parents to track academic progress
• Perform other duties as assigned by the Manager to support the centre's objectives.

Job Requirements:

• Minimum Degree Holder, preferably Education/ Child Psychology, or related fields.
• Higher qualifications in leadership or management are a plus.
• Minimum of 3-5 years of experience in a leadership or supervisory role within a student care or educational setting.
• Proven experience in team management, student care, and operational oversight.

Skills:

• Strong leadership skills with the ability to supervise and guide a team of teachers and assistants.
• Excellent organizational and administrative skills for managing centre operations, student enrolment, and compliance.
• Strong interpersonal and communication skills to work with diverse stakeholders, including students, parents, and staff.
• Proficient in Microsoft Office (Word, Excel, PowerPoint) and comfortable with administrative systems.
• Ability to handle conflict resolution, behaviour management, and provide constructive feedback to staff and students.
• Capable of planning and executing academic and recreational programs that cater to students' holistic development.

Company Benefits:

• Annual Wage Supplement (AWS)
• Medical & Dental Benefits
• Termly Team Cohesion Activity

Roles & Responsibilities

5-10 years and more of experience in hair dressing, especially in scalp care.

Excellent interpersonal skill and willing to lead.

Performs specialised hair services and scalp treatment to customers. This include cut, colour, rebonding, kertain treatment, stylising and various types of scalp treatment.

Training and team building.

Existing servicing a pool of clients.

Provide professional recommendations to customers

Oversees Business and operations

Believe in team spirit and good customer services.

Billingual in English and Mandarin

Our client is an established and growing company and they are looking for:

Deputy Managing Director, Business Group

Overview:

Our client is seeking an experienced, dynamic, and strategic Deputy Managing Director to support the Managing Director in overseeing and leading their diverse operations in Laundry Management (providing laundry services to hospitals in Singapore), Business Outsourcing Services, Bakery Operations and Kitchen Operations in a correctional facility.

The ideal candidate will be a results-driven leader with a strong background in managing multi-functional operations, a keen financial acumen, and a proven ability to drive strategic growth. This individual will play a critical role in steering the company’s overall direction while ensuring operational excellence, efficiency, and profitability.

Key Responsibilities:

• Provide strategic leadership to oversee the daily operations of laundry services, bakery operations, business outsourcing services, and kitchen operations in a correctional facility.
• Develop and execute business strategies that align with the company’s overall goals and vision.
• Establish operational goals and metrics, and drive continuous improvement initiatives across all business areas.
• Work closely with the Executive Team to formulate and implement long-term strategic plans, contributing to the company’s growth and sustainability.

Operations and Financial Management:

• Oversee the operational efficiency of all business units, ensuring smooth and cost-effective service delivery.
• Develop and manage annual budgets, analyse financial performance, and implement corrective actions where necessary.
• Ensure that key performance indicators (KPIs) for each operational area are met, including profitability, service delivery standards, and customer satisfaction.
• Drive cost-saving initiatives without compromising quality and service excellence.

Team Leadership and Development:

• Lead, mentor, and develop a diverse team of managers across different operations to ensure high performance and professional growth.
• Foster a culture of collaboration, innovation, and accountability within the teams.
• Provide leadership and guidance to ensure that all teams are aligned with the company’s vision, values, and objectives.

Client and Stakeholders Management:

• Build and maintain strong relationships with key clients, especially hospitals and correctional facilities, to ensure service excellence and client satisfaction.
• Act as the primary point of contact for external stakeholders, including suppliers, partners, and regulatory bodies;
• Manage contract negotiations and ensure compliance with industry standards, regulations, and service level agreements.

Operational Excellence and Risk Management:

• Monitor industry trends, market conditions, and competitor activities to ensure the company remains competitive and complaint.
• Oversee quality control measures to maintain high service standards across all operations.
• Identify potential risks to business operations and implement proactive strategies to mitigate them.

Job Requirements:

Experience:

• Minimum 10 years of experience in operations management, with a proven track record of success in leading multi-functional teams.
• Previous experience in overseeing complex operations in laundry services, bakery operations, business outsourcing services, or kitchen operations, especially in a regulated or high-demand environment (e.g., hospitals, correctional facilities).
• Strong experience in financial management, budgeting, and performance analysis, with a solid understanding of P&L management.

Skills and Competencies:

• Exceptional leadership abilities, with experience in managing large, cross-functional teams.
• Strong strategic thinker with the ability to align day-to-day operations with the broader business goals.
• Excellent financial acumen, with the ability to interpret data, make data-driven decisions, and manage budgets effectively.
• Strong problem-solving skills and the ability to address operational challenges with innovative solutions.
• Ability to thrive in a fast-paced, complex environment while maintaining a focus on ling-term growth and sustainability.

Qualifications:

• A degree in Business Administration, Operations Management, or a related field (MBA preferred).
• Knowledge of regulatory requirements and industry standards, particularly within the healthcare, correctional, and food services sectors, is a plus.
• Strong verbal and written communication skills in English.

Key Attributes:

• Strong vision and strategic foresight.
• Results-oriented with a hands-on approach to problem-solving.
• High level of integrity and professionalism.
• Adaptable, with the ability to lead through change and uncertainty.
• Passionate about delivering service excellence and operational efficiency.

What Our Client Offers:

This is an exciting opportunity for a seasoned leader to make a significant impact across multiple diverse operations. They offer a collaborative work environment where your leadership, strategic vision, and ability to drive performance will be highly valued. As Deputy Managing Director, you will play a key role in shaping the future of their company and driving their success across several critical business units.

Are you ready for a challenging and exciting endeavour that will require the investment of a lot of hard work, dedication and all your experience? Are you ready to bring your skills and competencies to support the establishment and enhancement of our client’s business? If yes, you might be exactly the new team member they are looking for!

Please submit your updated and comprehensive CV in MS WORD FORMAT ONLY (NOT PDF) with full career details, stating current or last drawn salary with full breakdown such as base, incentives, AWS, etc. and expected salary, contact details, educational qualifications, working experiences, reasons for leaving each past employment(s) and availability date to:

[email protected]

Personal Data Protection Statement for Job Applicants

Please be informed that the personal data you provided by way of your job application to Benchmark will be collected, used and disclosed by or on behalf of Benchmark to determine or investigate your suitability, eligibility or qualifications for employment with Benchmark and/or its clients and manage your application for employment with Benchmark and/or its clients including identifying you as potential candidate for future suitable positions and/or notifying you of any such positions, either existing or in the future.

Thank You!

We thank all applicants for their interest in a career with our client. Due to the high volume of incoming applications, we will not be able to respond to all applicants. Therefore, only shortlisted applicants will be notified for interviews. All applications will be treated with the strictest confidence.

THOMAS CHAN | MOM CEI No: R1766693 | Benchmark Staffing Solutions | MOM EA License: 21C0679 | UEN: 53435609E

The General Manager/Sales Director is responsible for overseeing all aspects of the business, ensuring efficient operations, managing teams, and driving growth through strategic sales leadership. This role involves overseeing multiple departments, developing and executing sales strategies, and ensuring that revenue targets are met.

Key Responsibilities:

Strategic Leadership:

• Develop and implement long-term strategies for business growth and revenue generation.
• Lead and inspire cross-functional teams to drive operational excellence and achieve organizational goals.
• Identify new market opportunities and diversify business offerings.
• Oversee key decision-making processes and ensure alignment with corporate vision.

Sales & Revenue Growth:

• Drive the sales team to achieve revenue targets and KPIs.
• Develop, implement, and manage sales plans and programs to enhance profitability and market penetration.
• Establish and maintain strong relationships with key clients, stakeholders, and partners.
• Monitor and analyze market trends to adjust strategies and tactics.

Team Management & Development:

• Recruit, mentor, and manage sales managers, teams, and operational staff.
• Provide ongoing training and professional development to team members.
• Foster a culture of high performance and teamwork across departments.
• Conduct performance reviews, set goals, and ensure accountability.

Operations & Financial Oversight:

• Manage the day-to-day operations, ensuring efficiency and profitability.
• Monitor budgetary performance and provide financial reporting to the executive team.
• Control operational costs and optimize resource allocation.
• Ensure the company’s compliance with relevant regulations and industry standards.

Client Relationship & Customer Success:

• Develop and nurture relationships with key clients and partners.
• Ensure a high level of customer satisfaction and service excellence.
• Address any concerns or issues raised by clients promptly and effectively.

Market Analysis & Reporting:

• Conduct competitive market analysis to assess industry trends and adjust strategies.
• Report on sales performance, operational efficiency, and other relevant KPIs to CEO.

Requirements:

Education & Experience:

• Bachelor’s degree in Business Administration, Sales, Marketing, or a related field.
• Minimum of 7 - 10 years of experience in a leadership or management role, ideally in sales or business operations.
• Proven experience in driving revenue growth, managing sales teams, and achieving business objectives.

Skills & Competencies:

• Strong leadership skills with the ability to motivate and guide teams towards achieving business goals.
• Expertise in developing and implementing successful sales strategies, managing large sales teams, and securing major accounts.
• Excellent verbal and written communication skills to interact with clients, stakeholders, and team members.
• Strong analytical and problem-solving abilities to assess business performance and market conditions.
• Excellent negotiation and decision-making skills in complex business situations.
• Strong understanding of financial reports, budgets, and P&L management.
• Ability to handle multiple projects simultaneously, prioritize tasks, and ensure deadlines are met.

Attributes:

• Proactive, goal-oriented, and results-driven.
• Strong interpersonal skills with a focus on relationship-building and client management.
• High level of integrity and professionalism.
• Ability to thrive in a fast-paced, high-pressure environment.

Compensation:

• Competitive salary based on experience.
• Benefits package including [healthcare insurance, medical reminbursement, mobile allowance, transport allowance).

About our client:

Our client is a fully digitized trade finance platform that brings businesses requiring supply chain financing with investors who invest in trade finance assets as an alternative asset class. They aim to become the leading platform in originating and distributing supply chain finance assets globally.

Role Summary:

They are looking for an ambitious individual with an entrepreneurial spirit to join their Commercial – Origination team focusing on Structuring and Solutioning. The individual will have a positive and friendly attitude with three primary areas of responsibilities

(1) developing client value propositions in the space of supply chain finance (“SCF”) and receivables finance (“RF”);

(2) Managing business and deal enablement;

(3) Leading end-to-end deal execution

Responsibilities:

(1)  Developing client value proposition

- Collaborate with Corporate Coverage to co-develop the Supply Chain Finance (SCF) and Receivables Financing (RF) product strategy, focusing on market insights, identifying existing gaps, and exploring new opportunities.

- Create tailored transaction structures that meet client needs, address their pain points, and include appropriate risk mitigation solutions for internal stakeholders and investors.

- Give market feedback to the Trade Product team to help develop or enhance products and systems.

(2)  Managing business and deal enablement

- Led the deal team to ensure that the execution timeline was met on schedule and escalated any gaps to the team.

- Collaborated with clients and internal teams to carry out corporate and transactional due diligence.

- Maintained high-quality standards in all document interactions by developing related investor materials and writing internal deal memos and approval documents.al memos and approval documents.

(3)  Leading end-to-end deal execution

- Assist Corporate Coverage with all product-related aspects of prospecting and client pitches.

- Offer product expertise and collaborate with other internal teams to develop tailored solutions.

- Oversee all aspects of deal execution, working closely with Risk, Legal, and DS&I to ensure the timely and smooth execution of deal mandates.

Role-specific technical competencies:

- Understanding of Supply Chain Finance (SCF) and Receivables Financing (RF) products, along with associated risks such as credit risk, fraud risk, financial crime compliance (FCC) risk, and legal risks.

- Experience in managing cross-functional projects.

- Excellent skills in stakeholder management, communication, and presentations.

- Strong proficiency in Microsoft Office applications, including Excel, Word, and PowerPoint.

- Proficiency in English is required; knowledge of additional languages is a plus.

Requirements

Qualifications (training, licences, memberships and certifications):

- A college degree is required; a master's degree is a plus.

- At least 6 years of experience in Transaction Banking, Corporate and Institutional Banking, or as a Corporate Credit Analyst.

- Ability to work effectively under pressure in a fast-paced environment.

- Strong analytical skills and the ability to multitask.

- Works well in a team but also capable of working independently and making sound decisions.

What Will You Do

Key Responsibilities:

1. Sales Strategy & Planning:Develop and execute the regional sales strategy to meet or exceed revenue targets.
   Align sales plans with organizational goals and market dynamics in the F&B industry.
   
2. Team Leadership:Recruit, train, and manage a high-performing regional sales team.
   Provide mentorship and performance evaluations to ensure team success.
   
3. Market Analysis & Business Development:Conduct thorough market analysis to identify new opportunities and trends in the F&B sector.
   Build and maintain strong relationships with distributors, wholesalers, and key accounts.
   
4. Customer Relationship Management:Act as the key point of contact for strategic clients within the region.
   Develop tailored solutions to meet client needs and drive customer satisfaction.
   
5. Performance Monitoring & Reporting:Track sales performance metrics, analyze results, and prepare comprehensive reports for senior management.
   Implement corrective actions and strategies to address performance gaps.
   
6. Collaboration Across Departments:Work closely with marketing, supply chain, and operations teams to ensure seamless execution of sales initiatives.
   

What Do We Want

• Proven track record of at least 8–12 years in sales
• Experience in F&B / FoodTech / FMCG / Retail is desirable
• Experience in Southeast Asia or other international markets is highly advantageous.
• Deep understanding of market trends and organization services.
• Strong skills in identifying opportunities and trends.
• Proven ability to negotiate and close deals successfully.
• Strong ability to build and maintain relationships with internal and external clients, partners, and industry influencers.
• Track record of consistently exceeding sales targets and business goals.
• Familiarity with global and local markets where the organization operates.
• Will be required for business travel within the region responsible for.

Highlights:

• Basic + VB
• Retail Network Management
• Strategic and Operational Insight
• Inspirational Leadership Skill

Main Responsibilities:

1. Strategic Sales Leadership

• Prepare budget and business plans.
• Set and monitor ambitious sales targets across local stores, multibrand retail networks, and dealer partnerships to drive revenue growth.
• Optimize performance by setting sales targets and crafting innovative action plans for retail, multibrand, and eCommerce.
• Develop selective distribution strategies aligned with brand visibility and business targets.
• Design and implement KPIs and incentive programs to motivate teams and enhance sales performance.
• Conduct market analysis to refine strategic initiatives and drive growth.
• Analyze sales figures and forecast future sales volumes to maximize profits.
• Support partners in planning, product allocation, and stock management.
• Develop and monitor action plans to achieve commercial KPIs.
• Collaborate with partners and dealers on promotional strategies and sales initiatives.
• Communicate regularly with the Managing Director on account status, forecasts, and sales analysis.
• Full accountability for P&L in Southeast Asia.

2. Excellence in Business Operations (Retail, Multibrand, eCommerce)

• Negotiate and manage dealer agreements, ensuring optimal terms and fostering long-term partnerships.
• Conduct regular market and partner visits to refine sales strategies based on real-time insights.
• Ensure all point-of-sale operations adhere to global standards and best practices.
• Lead and inspire teams by establishing clear roles and responsibilities and ensuring regular meetings and follow-ups.
• Oversee the management of new stores and product launches, coordinating with cross-functional teams.
• Standardize processes to improve customer satisfaction.

3. Talent Development & People Management

• Recruit, identify, and nurture high-potential talent, ensuring a robust pipeline of future managers and experts.
• Create a dynamic and supportive work culture that fosters employee retention and satisfaction.
• Coordinate with HR to conduct appraisals and development plans annually.
• Assess training needs and implement tailored development programs.
• Foster a learning culture within sales and retail teams through regular coaching and feedback.

4. Customer Relationship Management (CRM)

• Develop and execute a comprehensive CRM strategy to foster long-term relationships with customers.
• Implement targeted initiatives to attract and retain VIP clients, enhancing their shopping experience and loyalty.
• Lead the organization of retail events to elevate the brand’s profile and engage key clientele.
• Develop and foster long-term relationships with business owners, lead negotiations, and oversee contract management.
• Leverage CRM insights to enhance sales strategies and personalize customer engagement.

5. Stakeholder Engagement

• Represent the brand at industry events and forums to build relationships and support sales, operations, and growth initiatives.

Requirement

• Minimum of 10+ years of relevant experience, with at least 5 years in a senior managerial role.
• Proven and practical experience in managing a high-quality retail network with directly operated stores.
• Demonstrated success in acquiring and retaining final clients and prospects.
• Balances between entrepreneurial and execution-focused leadership, capable of both building and running the operational engine.
• Strong strategic abilities while maintaining awareness of operational implications.
• Excellent interpersonal, analytical, presentation, and negotiation skills.
• Thoughtful leader and dedicated team player with proven decision-making, coaching, and problem-solving abilities.

HOW TO APPLY:

Interested applicants, please email to “[email protected]”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Sim Jia Hui (Jacinda)
EA Personnel Reg No: R22106242

• Central-North location
• 5 days work week
• $7,500 - $13,000 + Variable bonus
• Excellent career progression
• Attractive employee welfare benefit
• Regional projects spanning from Singapore to China, Bhutan, and Cambodia.

Responsibilities:

Reports directly to the Managing Director. You are to serve as Qualified Person and manage a team of engineers to ensure safe structural design and excellent delivery of service to clients.

• Serve as Qualified Person (QP) and responsible for PE endorsement for projects assigned
• Responsible for the profitability and cost efficiency of your team
• Project coordination/management
• Lead projects and attend meetings
• Supervise and inspect construction works.
• Managing and supervising technical/site staff and administrative functions of the projects.
• Provide guidance and manage engineers in the team to ensure on-time and accurate delivery of service.
• Check critical design calculations and specifications of the project prior to approving all C&S related documents and drawings produced in the projects prior to submission to regulatory authorities.
• Able to be hands-on to carry out detailed analysis and design of civil, structural, and geotechnical works
• Able to be hands-on in preparing design calculation reports and structural drawings for authorities' submissions;
• Able to coordinate with various stakeholders such as clients, consultants, and contractors for projects

Requirements:

• Degree in Civil/Structural Engineering or its equivalent
• Local design experience in C&S engineering work & conversant with Singapore Building Codes and Practices
• Familiarity with engineering software (e.g. Tedds, StaadPro, Prota, Etab) and submission procedures to regulatory authorities
• Strong report writing skills to prepare and furnish reports
• Registered with Singapore PE Board as Professional Engineer
• Willing to sign as signing QP

We regret that only shortlisted candidate will be notified.

Encasa Asia Employment Services LLP

EA Licence No: 13C6898

• JOB SUMMARY
• The Operational, Technology and Cyber Risk (OTCR) organisation is instrumental in protecting and ensuring the resilience of Standard Chartered Bank’s operations, data, and IT systems by managing operational, technology and cyber risk across the enterprise. As a critical function reporting into the Group Chief Risk Officer (CRO), the Group OTCR team serves as the second line of defence for assuring that controls are implemented effectively, in accordance with the OTCR Framework, and for instilling a risk culture within the Bank.
• The Senior Manager, OTCR, Change Governance SME is a is an important role that requires solid business acumen and a detailed knowledge of key regulations, industry trends, and the ability to collate, analyse and opine on disparate information to support efforts to manage the Change Governance risks, within risk appetite.
• The successful candidate will have skills and experience in Change Governance risk and be able to respond in a flexible and collaborative manner to evolving business demands, regulations and threats.
• This individual must engage with stakeholders across the three lines of defence, providing subject matter expertise, advice and deliver services and/or activities specific to Change Governance risks. This includes advising on effective risk management practices, governance and oversight; and providing applied knowledge to help support the development of approaches, frameworks and policies, including guidance and training to staff.
• The successful candidate will deliver value by providing specialised knowledge, clear direction, and recommendations on how to effectively manage risk. This includes supporting other locations to help make balanced and informed risk decisions. This makes it critical to have constructive stakeholder engagement, liaison, and negotiation experience, along with strong communication skills, and an ability to contribute and communicate a compelling, yet simplistic vision, for others to follow.
• ​​​​​​​The successful candidate will need to have proven experience in developing and maintaining policies and be well versed with risk and controls in the respective risk areas. The candidate is also expected to be familiar with the mechanics of implementing policies, risk and control concepts, and interdependencies with other OTCR teams with respect to policies. They will also ensure alignment to ERMF and non-OTCR policies of the Bank, avoiding overlap or duplication, and considering the practical application of the policy.

RESPONSIBILITIES

The role holder is responsible for the following activities for the SME area:

• Policy / regulatory interpretation, application, and implementation – including inputs to the Policy team on changes and updates that may be needed.
• Provision of information and guidance relating to risk management processes and frameworks
• Appropriate appetite setting, identification and assessment of risk and input into control design
• Support on investigations and reviews to ensure the right outcomes are reached.
• Regulatory horizon scanning, interpretation, application, and advise on implementation.
• Identification of emerging and horizon risks in area of expertise
• Training and support in communicating complex technical concepts to internal and external stakeholders.
• Design, craft and consultation of owned policies/ standards for roll out.
• Training to end users on policy requirements.
• Conduct Policy Effectiveness Reviews as communicated from time to time by Enterprise Risk Management Framework and any agreed Deep dives/ thematic reviews.
• Ensure Policies are aligned to meet the relevant regulatory requirements.
• Work with other OTCR teams to ensure effective implementation and oversight of the effectiveness of the policies.
• Any other responsibilities as advised by the OTCR target operating model and defined RACI.

In addition, this role must work with Single Point of Contact (“SPOC”) coverage teams who face into the respective Business, Region, and Group Functions. This includes enabling the SPOC to provide effective risk oversight by providing:

• Advice in high risk and/or complex matters that require specialised knowledge. This includes providing expertise or deep technical knowledge to support decision making, including interpretation of relevant regulations, data and reports.
• Analysis of internal and external trends to identify and share early risk indicators with the SPOC teams.
• Support thematic reviews with Assurance teams where required.

People and Talent:

• Lead through example and build the appropriate culture and values.
• Set appropriate tone and expectations, working in collaboration with stakeholders, whilst upholding and reinforcing the independence of the second line.
• Establishing constructive relationships with Key Stakeholders (as defined below)

​​​​​​​Risk Management

• Ensure all activity adheres to the Risk Management Framework, with a specific focus on ensuring an effective framework for the management of Operational Risks within the team as they pertain to the role.

Processes

• Continuously enhance the Change governance risk methodology, keeping abreast of external practises through research and participation in industry forums.

Governance

• Demonstrate an awareness and understanding of the regulatory framework in which the Group operates, and the regulatory requirements and expectations relevant to the role.
• Deliver ‘effective governance’; capability to challenge colleagues effectively; and willingness to work in an open and cooperative manner with all.

Regulatory & Business Conduct:

• Displaying exemplary conduct and living by the Group's Values and Code of Conduct.
• Taking personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identifying, escalating, mitigating and resolving risk, conduct and compliance matters.
• Providing ongoing reporting of risk exposure into governance meetings and to key stakeholders and escalating any blockages to progress to ensure Group MT, Risk & CFCC, and OTCR Scorecard objectives are met.

Key Stakeholders

Internal

• OTCR LT
• Single Points of Contact (SPOCs) and coverage teams
• Head of Risk Appetite, Frameworks, Policy & Standards
• Risk & CFCC Change teams
• Country OTCR Teams
• Key other Risk colleagues
• First Line and Third Line stakeholders
• Group Investment Management Team

External

• Regulators both central and country regulators as relevant
• External Auditors

Other Responsibilities

• Embed Here for good and Group’s brand and values in Group OTCR Team.
• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Our Ideal Candidate

• The role holder will have significant experience in OTCR management within the Banking industry, including relevant regulation and industry trends. In particular, the role holder will demonstrate:
• A rigorous and analytical approach to risk management
• Experience of business partnering, including the ability to synthesise and articulate complex and technical topics clearly to diverse audiences.
• Ability to manage a diverse and challenging stakeholder community.
• Specific strong competence in the use of Excel for analysis of complex data and PowerPoint for communication purposes.
• Ideally the role holder will have specific experience of OTCR frameworks and have an in-depth knowledge of some of the key organisational and operational challenges faced by a Second-Line Risk function. Further, for this Advisory role they should be able to have:
• Strong knowledge of the businesses, markets and operations of Standard Chartered Bank and the policies, procedures, and processes through which OTCR are addressed throughout the Group, with specific knowledge in Change Governance risks.
• Ability to represent the Bank with external stakeholders via Industry Forums and at key Regulatory meetings, as required.
• ​​​​​​​Ability to assess priorities and focus on detailed aspects of SME function to drive effective delivery.
• Excellent analytical skills: ability to think clearly and rigorously about how best to assess existing and emerging risks and readiness, being able to reach a pragmatic approach and direction.
• Experience of identifying risks (both existing and emerging), advising on mitigation actions, and reaching agreement with stakeholders on the management of risks and issues.
• Sound judgement and anticipation and strong integrity, independence, and resilience
• Ability to translate regulatory into business requirements for change programmes.

Communication Skills:

• Ability to communicate and explain complicated risk issues to internal and external stakeholders in a simple and business-friendly way.
• Able to challenge constructively in a non-confrontational manner.
• Ability to participate within a multi-disciplinary team and be a strong team player.
• Ability to identify opportunities for continuous improvements.

Role Specific Technical Competencies

• Change Management Risk
• Project Management
• Change Management
• OTCR Policies
• Operational and Technology Risk Management
• Regulatory Environment – Financial Services
• Risk Management
• Business Acumen
• Effective Communication

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

[Order ID: 823750]

Responsibilities

• Lead a team to define IT requirements for the establishment of a new acute hospital and oversee the implementation of IT systems, ensuring smooth business operations.
• Design and implement innovative solutions to support secure and efficient hospital operations.
• Align the IT strategy for the new hospital with broader regional and national healthcare plans and goals.
• Develop and enforce procedures to ensure new IT systems comply with public healthcare IT security standards and regulations.
• Manage and oversee the integration of new IT systems into the hospital’s infrastructure.
• Collaborate with relevant stakeholders to ensure the IT systems meet the needs of hospital staff and patients.
• Undertake any additional tasks or duties as required to support the hospital’s IT initiatives and operations.

Requirements

• At least 16 years of IT management experience with proven track record of leadership abilities in the healthcare sector
• Possess minimally a bachelor's degree in computer science, IT, engineering or the equivalent
• [Advantage] Candidates with strong knowledge of IT security matters, including security infrastructure design, operations, and compliance will have an added advantage
• Strong problem-solving skills, along with excellent written, verbal, and interpersonal communication abilities, enabling effective leadership and collaboration with cross-functional teams.
• Proven experience in working within a matrixed organization, demonstrating effective teamwork, and the ability to engage confidently and energetically with all organizational levels.

We regret that only shortlisted candidates will be notified.

However, rest assured that all applications will be updated to our resume bank for future opportunities.

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EA Personnel Name: Yap Zia Xin

EA Personnel Reg. No.: R22109263

EA Licence No.: 07C5771

Ready to take your first steps into the finance industry? If you’re a student or fresh graduate, this is your chance to turn your interest in finance into a real career with hands-on experience, professional mentorship, and a supportive community. You’ll not only gain financial knowledge but build a future where your talents and efforts create meaningful impact.

Why This Role is for You:

Fast-Track Your Learning: Jump right into practical experiences that bring financial concepts to life. You'll tackle real-world financial planning challenges and learn through direct involvement.

Career Acceleration: Get a head start in the finance world with expert mentors who are dedicated to helping you grow. From day one, you'll be guided through every step, ensuring you're equipped to succeed.

Personalized Career Development: This isn’t a one-size-fits-all role. We tailor your learning experience, focusing on your unique strengths and professional goals, ensuring you shine in your financial career.

What's in Store for You?

Professional Mentorship: Receive dedicated coaching from finance veterans, offering you the tools, knowledge, and confidence to thrive.

Certification Pathway: Secure essential certifications (MAS) and polish your skill set with structured training programs designed to enhance your expertise.

Student Support: Benefit from our Student Funding Programme designed to ease your journey in the first 24 months.

Work-Life Flexibility: We get it—juggling studies and work isn’t easy. That’s why we offer flexible schedules to accommodate your academic needs, making it possible to excel both in school and at work.

Who We’re Looking For:

Curious Minds: You love learning about finance and want a deeper understanding of the industry.

Singaporean Talent: You’re passionate about representing Singapore with pride, integrity, and a desire to make a difference.

Future Leaders: You’re driven, result-oriented, and always seeking opportunities to lead and serve others.

Mentorship Seekers: You believe in the value of guidance and are eager to learn from those who’ve walked the path before you.

Who Should Apply?

• Students or fresh graduates in Singapore, 20 years old and above
• Those with a hunger to grow in the financial advisory field
• Ambitious individuals looking for a flexible role that balances work and academics

Take Charge of Your Future!

Don’t wait for opportunities to find you. Start building your future today with hands-on experience, real mentorship, and a pathway to success. Connect with us to learn more about how we can support your journey—let’s chat and discover the possibilities that await you!

This role could be based in Singapore and UK.When you start the application process you will be presented with a drop down menu showing all countries, Please ensure that you select a country where the role is based.

JOB SUMMARY

• The Director, S&T Performance is responsible for delivering strong performance management information for the Strategy & Talent (“S&T”) function, providing meaningful insights which supports strategic senior discussion and enables decision making around action plans and/or reprioritisation of resources. In addition, they will apply their curiosity and stakeholder management skills to spot opportunities for performance improvement and drive solutions.
• The role requires a highly collaborative, motivated and engaged individual who thrives in complex environments and has a strong ability to interpret, analyse and challenge data. Our ideal candidate has hands-on experience in business management or performance management, exposure or experience working in a highly regulated and agile environment, with strong performance management, business acumen, and relationship building skills.

Responsibilities

• Lead the design and implementation of meaningful reporting MI to the Strategy & Talent Management Team
• Gain a clear understanding of the primary change programmes across S&T, working closely with programme leads, S&T MT BPMs, and S&T COO Strategic Change teams, to support the definition of clear metrics that demonstrate impact against intended outcomes.
• With the support of the S&T MT, perform targeted reviews in driving performance excellence and consistency across the function.
• Support the Head, S&T Performance with providing inputs into GMT papers and updates, including bi-annual Group Performance Review (GPR) packs and others as required.
• Support in the delivery of ad-hoc projects across S&T Performance as needed.
• Support the delivery of performance data demonstrating the impact S&T has against global segment and bank-wide strategy and priorities.
• Analyse performance MI data across S&T and work with stakeholders to proactively identify areas of opportunity for improvement.
• Drive a performance excellence culture across S&T, which values not just results but how we address areas of underperformance and the actions we take to drive improvement.

Key Stakeholders

• COO, Strategic change, HR and CABM
• CFO, HR and GCFO
• S&T COO Leadership Team
• S&T COO Strategic Change Team
• S&T Extended Leadership Team
• S&T MT BPMs

Skills and Experience

Our Ideal Candidate
• 8+ years’ experience working in finance or comparable industry.
• Hands-on experience in business management or performance management,
• Exposure or experience working in a highly regulated and agile environment, with strong performance management, business acumen, and relationship building skills.

Role Specific Technical Competencies
• Impact Measurement
• Business Acumen
• Stakeholder management
• Performance Management

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Responsibilities

• Product Strategy and Roadmap: Define and execute the product strategy and roadmap for cybersecurity solutions, aligning with the company’s goals and market demands.

• Market Research and Analysis: Conduct market research, gather customer insights, and analyze competitive products to identify trends, gaps, and opportunities in the cybersecurity space.

• Product Lifecycle Management: Oversee the product lifecycle from ideation and development through launch, enhancement, and retirement, ensuring successful delivery and alignment with business objectives.

• Collaboration: Work closely with engineering, marketing, sales, and customer success teams to deliver high-quality products that meet customer requirements and regulatory standards.

• Stakeholder Communication: Act as the point of contact for product-related communication with internal and external stakeholders, including senior management, partners, and customers.

• Customer Advocacy: Engage with customers to understand their cybersecurity needs, challenges, and feedback to shape product features and enhancements.

• Performance Metrics: Define, monitor, and report on key performance indicators (KPIs) to measure product success, customer satisfaction, and market impact.

• Risk and Compliance: Ensure that product features comply with cybersecurity standards and regulations, such as NIST, PDPA, GDPR, or ISO 27001.

• Budget Management: Oversee budget planning and resource allocation for product initiatives, ensuring efficient use of resources.

Requirements

• Education: Bachelor’s degree in computer science, Cybersecurity, Information Systems, Business, or a related field (Master’s preferred).

• Experience: 7+ years of experience in solutions, product and business management, with a focus on cybersecurity products; experience in a leadership or management role is a plus.

• Technical Skills: Strong understanding of cybersecurity technologies and trends, including threat detection, endpoint security, identity management, and cloud security.

• Product Management Expertise: Proficiency in product management methodologies, including Agile and Lean, with experience managing the full product lifecycle.

• Analytical Skills: Ability to analyze market trends, customer feedback, and performance metrics to make informed product decisions.

• Leadership and Collaboration: Excellent interpersonal skills with a track record of cross-functional collaboration and team management.

• Certifications: Industry certifications (such as CISSP, CISM, or PMP) are a plus

Licence no: 12C6060

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Executive Assistant, in hopes of developing the current high performing Secretary team. They are located in the Central area – easily accessible.

Duties of Executive Assistant:

• Manage Directors’ schedules efficiently.
• Draft various documents and maintain quality standards.
• Coordinate meetings and disseminate communications promptly.
• Plan business events involving internal and external stakeholders.
• Handle confidential strategic projects for Senior Management.
• Lead cross-divisional team projects with effective communication.
• Assist in onboarding top executives and new joiners.
• Arrange travel logistics and handle expense reporting.
• Coordinate with drivers and manage vehicle maintenance for executive transportation.

Requirements:

• Min Diploma holder in any discipline
• Min 5 years of secretarial experience to Senior Management
• Proficient in Microsoft Office

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

Location: Ang Mo Kio

Responsibilities

• Lead and provide direction to teams. Explore emerging technologies and industry trends. Identify new technologies that can drive innovation and competitive advantage
• Build and maintain technology roadmap to meet business needs
• Ensure that all technology systems comply with industry regulations and standards.
• Serve as a key point of contact for technology-related matters
• Providing updates to senior leadership and stakeholders on progress, challenges, and opportunities.

Requirements

• Bachelor or Masters in Computer Science, Engineering or equivalent work experiences
• 8-10 years of relevant experience in technology leadership roles
• Experience in Generative AI, Large Language Models or other emerging technologies

To Apply or find out more information on this role, please email us or send in your updated resume to: [email protected]

Shelly Tan Bee Leng (Reg. No. R2199458)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Job Responsibilities:

• Implement the program for the class in accordance with the policies, guidelines, framework and philosophy of the centre.
• Guide primary school children (primary 1 to 6) to ensure completion of daily homework
• Conduct MindChamps unique enrichment programmes subjects : English and Maths)
• Keep accurate records of children’s progress and address each child’s educational and developmental needs in an individual basis to the best of your ability.
• Responsible for the preparation and upkeep of teaching resources, arrangement, appearance and learning environment of the classroom.
• Maintain and build relationships with children and parents.
• Being an inspiring role model with a creative spirit and a champion (positive) mindset.
• Ensure safety and timely transfer of students from school to student centre
• Ensure safety of children within the premises
• Any other ad-hoc duties as delegated by Centre Director

Job Requirements:

• Diploma or higher in any discipline with minimum of 2 years of teaching experience with primary school students.
• Able to teach primary school subjects
• Possess good communication and classroom management skills.
• Enthusiastic & energetic and has a positive mindset to learn and grow together with the company.
• Creative and loving energy with a positive disposition
• Excellent communication and classroom management skills

Role Description:

This role will focus on three main areas:

Subject matter expertise for AP Credit Products: work closely with market teams and clients to

support the Head of Core Products and Segments to drive expansion of Client’s consumer credit portfolio, in line with the client 2030 strategy, driving growth in associated PV and revenue across

Core benefits management: Manage AP-led benefit programmes across markets, including both Company-funded and Merchant-funded benefits; ensure the benefits are tracked and communicated; Support markets in case of any request

Responsible for revenue target: Work closely with market teams, Sourcing, Marketing and other stakeholders in developing and exploring revenue opportunities via various benefits platforms; ensure our FY25 revenue target is on track

Other responsibilities like supporting ad hoc projects, client workshops et

Qualifications

Min 8-10years or more of working experience in credit, banking, or benefits management

Bachelor's degree or above

Deep understanding of the consumer credit landscape

Solid understanding of both consumer payments and merchant business drivers, experience in working with Sourcing Team and supplier negotiation is a plus

Superior analytical and problem-solving skills

Good balance between strategic thinking and detailed, flawless execution with attention to detail

An ability to engage on technical issues and concepts across multiple organization levels inside and outside company

Able to work independently, yet seamlessly integrate and manage diverse groups and functions organized within different organizational reporting lines

Job Summary

CIB Markets has expertise combined with deep local market knowledge to deliver a variety of risk management, financing and investment solutions to our clients. The CIB Markets business offers capabilities across origination, structuring, sales, trading and research. Offering a full suite of fixed income, currencies, commodities, equities and capital markets solutions, CIB Markets has firmly established itself as a trusted partner with extensive on-the-ground knowledge and deep relationships.

Within CIB Markets, the Modelling & Analytics Group (‘MAG’) is accountable for design, development and delivery of real-time pricing models, risk models, and core infrastructure, enabling pricing, market data, intra-day risk reporting capability, and portfolio level analytics including reporting and capital optimization.

About Corporate & Investment Banking (CIB)

For more than 170 years we’ve support clients with their transaction banking, financial markets, corporate finance and borrowing needs and provide solutions to nearly 20,000 clients in the world’s fastest-growing economies and most active trade corridors.

Key Responsibilities

The role of Associate Director, CIB Markets DQM Model Risk Management is a new role focusing primarily upon business risk management and governance tasks for CIB Markets-owned models, applications and services (referred to as Deterministic Quantitative Methods (‘DQMs’)), with these activities critical to supporting independent review of DQMs, governance approval, regulatory engagement, and business activities in accordance with PRA Supervisory Statement SS 01/23.

You’ll work on diverse markets projects and dedicated applications to support individual teams to process millions of trades and thousands of users. We’re looking for highly qualified individuals to deliver robust, high-performance software and quantitative analytics to support pricing and risk management requirements.

• Engage and work in collaboration with all relevant partners throughout the model risk cycle, with particular focus on identification, capture of expert knowledge of existing DQMs, and facilitation of independent review and other relevant model risk governance processes.
• Build a relationship with senior stakeholders and engage with them to assist in delivery of programmes and models to required standards.
• Use detailed understanding of CIB Markets DQMs and DQM networks to support activities which rely on this understanding, including accuracy and completeness of the CIB Markets DQM inventory.
• Support DQM lifecycle planning and facilitation of DQM delivery as well as broader programmes which include DQM delivery requirements.
• Business management/chief of staff support.
• Manage and coordinate business risk activities including annual risk control assessments.
• Applying the knowledge of the risk and control environment to support operational and model risk management activities

Skills and Experience

Our Ideal Candidate -

• 2+ years of banking industry experience in a financial markets environment
• Experience with governance, oversight and controls in a banking environment, with model risk specific experience an advantage
• Knowledge of financial market products, market conventions and regulatory requirements is a plus.
• Strong stakeholder management and project coordination skills

Role Technical Competencies

• Financial forecasting, modelling and analysis.
• Risk management, financial risk, and credit risk and operational risk.
• Balance sheet management.
• Experienced in using and adapting to client behaviors and preferences.
• Financial Services regulatory experience.
• Data analysis and visualisation.
• Industry knowledge

Key stakeholders*

· MAG quant developers

· Model implementation delivery (MAG Cortex, SABRE, FM IT, etc.)

· Group Model Validation

· Business colleagues

· Regional and Asset Class Heads of Trading

· Group Model Risk Policy & Governance

· Valuation Control Methodology colleagues

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Responsibilities

Provide strategic leadership to ensure the company's vision, mission, and objectives align with market needs.

Oversee all operational and financial functions to maintain efficiency and profitability.

Develop and execute long-term strategies aimed at fostering growth and innovation.

Cultivate and sustain strong relationships with stakeholders, including investors, partners, and regulatory agencies.

Monitor market trends and adapt business strategies to maintain a competitive edge.

Promote a culture of excellence, collaboration, and continuous improvement throughout all teams.

Represent the company at industry events and public platforms to enhance its brand and reputation.

Qualifications:

Demonstrated experience in a Managing Director, CEO, or similar executive leadership position.

In-depth understanding of the Oil & Gas industry and its market dynamics.

EA License No: 22C1414

Reg No.: R23113314

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by our company.

Core Products Management Director

• 9 months contract
• Hybrid work arrangement
• Work location: CBD

The Opportunity

About the Team: The Consumer Solutions group manages the deployment and optimization of core products base consisting of Credit, Debit and Prepaid payments solutions as well as Engagement Solutions and the benefits platforms that function across all product categories.

• Subject matter expertise for AP Credit Products: work closely with market teams and clients to understand the latest payment and benefits trends, clients needs and digital journey expectation; support the Head of Core Products and Segments to drive expansion of company's consumer credit portfolio, in line with the 2030 strategy, driving growth in associated PV and revenue across
• Core benefits management: Manage AP-led benefit programmes across markets, including both company-funded and Merchant-funded benefits; ensure the benefits are tracked and communicated; Support markets in case of any request
• Responsible for revenue target: Work closely with market teams, Sourcing, Marketing and other stakeholders in developing and exploring revenue opportunities via various benefits platforms; ensure our FY25 revenue target is on track
• Other responsibilities like supporting ad hoc projects, client workshops etc.

Your Background

• Min 8-10years or more of working experience in credit, banking, or benefits management
• Bachelor's degree or above
• Deep understanding of the consumer credit landscape
• Solid understanding of both consumer payments and merchant business drivers, experience in working with Sourcing Team and supplier negotiation is a plus
• Superior analytical and problem-solving skills
• Good balance between strategic thinking and detailed, flawless execution with attention to detail
• An ability to engage on technical issues and concepts across multiple organization levels
• Able to work independently, yet seamlessly integrate and manage diverse groups and functions organized within different organizational reporting lines

Interested parties please click "Apply Now" or contact May Anne Ramos (EA Reg no: R1110127) at [email protected] for more information.
Peoplebank Singapore Pte Ltd, EA Licence Number: 08C5248

Company Description

Founded in September 2013, the Aureus Group has revolutionised music education in Singapore. As the fastest-growing music school chain, its innovative business model and dedication to transformative musical experiences have earned it significant acclaim, with features in renowned publications like Forbes, Business Times, and Channel News Asia. This success culminated in a fourth-place ranking in “Singapore’s Fastest Growing Companies” survey, cementing its position as an industry pioneer.

Mission of the Position

The mission for this role is primarily on the three key pillars of achieving significant business and revenue growth, increasing customer satisfaction levels, as well as increasing employee satisfaction levels.

The Divisional Director has the responsibility of creating scalable sales strategies and systems to significantly optimize the growth of the Aureus centres under him/her. This role requires a highly self-motivated individual, who will be responsible for cross-departmental coordination within the company to meet the company’s goals. Customer and employee satisfaction are critical pillars to the organisation’s success, and therefore the Divisional Director will be delivering training/retraining and mentorship programs, performance enhancement and event/marketing campaigns, to maximise the overall growth productivity of the centres around these pillars.

Key Responsibilities:

• Performance Enhancement and Feedback- Regularly evaluating the front desk team's performance in providing excellent service, effective customer communication, sales proficiency, positive customer experiences, professional conduct, and packaging through a 360-degree feedback loop involving various stakeholders.
• Onboarding Training- Delivering a thorough and comprehensive onboarding program for new team members, focusing on excellent customer service, best sales practices, centre etiquette, and Aureus-assigned values. Incorporate roleplays for adaptability, ensure timely completion of specialized training, and foster a deep understanding of the company's mission, vision, and values for cultural alignment.
• Training and Mentorship- Delivering retraining and mentorship programmes for underperforming team members, addressing individual needs as assigned by Aureus. Ensure effective on-the-job mentoring to help them reach LTH and customer satisfaction targets.
• Utilization Optimization- Optimizing front desk efficiency during free periods for increased productivity, utilizing non-peak hours to enhance product knowledge and communication skills.
• Enhance Centre Experience- Administering and overseeing logistical and facilities maintenance operations to ensure a seamless and well-maintained working environment, comparable to a 5-star hotel experience. This encompasses upkeep, cleanliness, and overall experiential quality.
• Sales and Growth- Ensuring team success through daily outbound sales calls, meeting monthly assigned targets. Adhere to follow-up processes for open leads, handle incoming calls and emails promptly and professionally, and actively contribute to sales activities and events for effective lead generation and conversions.
• Roster and Schedule- Efficiently handling staffing adjustments by reallocating shifts or filling in on off-days to maintain business continuity in response to staff absences, including managing staff leave approvals.
• Workplace Culture and Etiquette- Promoting a positive work environment aligned with company values. Develop strategies to boost morale, address challenges, and organize staff welfare events with the goal of reaching a target employee satisfaction index score.
• Customer Relationship Management- Recognizing the GM role extends beyond immediate interactions, to focus on enhancing the lifetime value of customers through effective CRM strategies. Ensure customer retention through adept problem-solving and maintaining high service standards among team members, with the goal of reaching a target customer satisfaction index score.
• Communication and Transparency- Ensuring consistent and aligned communications with the company's core values across all channels. Conduct regular huddles and town halls for transparent communication across team layers, including regular reporting of feedback completion rates.
• Aureus Curriculum System- Guaranteeing the full adoption and attainment of set goals for the Enigma system by ensuring compliance with all directives.
• Documentation and Reporting- Tracking and reporting team evaluations, development, and improvement plans.
• Ad- Hoc- Performing and fulfilling additional duties as assigned by the Management.

Key Accountabilities:

Revenue and Growth

• LTH Threshold: Ensure that LTH remains within the specified target range for sustainable growth.
• Revenue and Growth: Accelerate revenue growth and attain the goals of the centre(s).
• Revenue Per Unit: Optimize and maintain a target Revenue Per Unit.

Employee Satisfaction

• Participation Rate: Cultivate a positive workplace culture that motivates employee engagement in company and centre activities, with the goal of achieving a strong participation rate.
• 360-Degree Feedback: Promote ongoing enhancement of staff satisfaction through comprehensive feedback mechanisms.
• Roster and Schedule: Ensure a well-organized and efficient schedule that fully covers shifts for team members.

Customer Satisfaction

• NPS: Elevate customer loyalty and satisfaction, gauged by NPS metrics to be provided.
• Average AMM: Reduce the per-student Available Makeup Minutes (AMM) to achieve a more efficient utilization without exceeding established limits.
• Customer Satisfaction: Strive to accumulate positive reviews monthly for each centre.
• Retention: Ensure a high retention rate while minimizing the withdrawal rate.

Hiring Criteria:

• The applicant should have a minimum of 5 years of experience in both management and the retail industry.
• The applicant should demonstrate a proven ability to cultivate and maintain a positive divisional culture within their previous work experience.
• The successful applicant must be flexible and available to work on weekends.
• The applicant should possess a track record of successful sales leadership, demonstrating the ability to drive and achieve sales targets.
• We are looking for individuals with a strategic mindset and the ability to think critically in various sales situations.
• Strong verbal and written communication skills are essential for effective collaboration and leadership.
• The applicant should exhibit a customer-centric approach in their work, prioritizing customer satisfaction and engagement.
• The applicant must have a strong commitment to compliance and ethical business practices, ensuring adherence to industry regulations and company standards.

Perks and Packages:

• Gross Salary of $5000 - $7000 monthly + incentives
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices and Digital Softwares are provided

Job Summary:

We are seeking an experienced and strategic Marketing Director to lead our marketing efforts in promoting our business consultancy services, which include accounting, corporate secretarial, and other professional business solutions. The ideal candidate will possess a deep understanding of the local market and a proven track record in developing and executing successful marketing strategies to drive brand growth and client acquisition.

Key Responsibilities:

1. Strategic Planning and Execution:Develop and implement comprehensive marketing strategies aligned with the company’s goals and objectives.
   Identify growth opportunities in the local market and position the company as a leader in business consultancy services.
   
2. Brand Management:Enhance brand awareness and maintain a strong brand presence through innovative campaigns and consistent messaging.
   Oversee the development of marketing materials, ensuring they effectively communicate our value proposition.
   
3. Digital Marketing and Content Development:Manage digital marketing campaigns, including SEO, SEM, email marketing, and social media.
   Create and oversee content strategies for blogs, articles, newsletters, and social media platforms.
   
4. Client Acquisition and Relationship Building:Identify and target prospective clients, developing campaigns tailored to their needs.
   Collaborate with the sales team to align marketing initiatives with client acquisition goals.
   
5. Market Analysis and Insights:Conduct market research to understand client needs, competitor activities, and industry trends.
   Use data analytics to measure campaign performance and make data-driven decisions.
   
6. Team Leadership:Lead, mentor, and manage the marketing team to achieve departmental objectives.
   Foster collaboration between the marketing team and other departments, such as sales and operations. Lead and manage marketing strategies tailored to the needs of Chinese clients, ensuring effective engagement and relationship building.
   
7. Budget Management:Develop and manage the marketing budget effectively, ensuring maximum ROI on marketing initiatives.
   

Key Requirements:

• Bachelor’s degree in Marketing, Business Administration, or a related field (MBA preferred).
• At least 7-10 years of experience in marketing, with a minimum of 3 years in a leadership role.
• Proven experience in the business consultancy sector or related professional services industry.
• Strong knowledge of marketing strategies, digital marketing tools, and CRM platforms.
• Excellent leadership, communication, and interpersonal skills.
• Ability to analyze complex data and market trends to drive strategic decisions.
• Familiarity with local market regulations and trends in accounting and corporate secretarial services is a plus.
• Proficiency in Mandarin and a deep understanding of Chinese market preferences to effectively serve and communicate with Chinese clients.

What We Offer:

• Competitive salary and performance-based incentives.
• Opportunities for professional growth in a dynamic and supportive environment.
• A chance to play a pivotal role in shaping the company’s future.

If you are passionate about marketing and ready to make a significant impact in the business consultancy sector, we invite you to join our team.

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Executive Assistant, in hopes of developing the current high performing Secretary team. They are located in the Central area – easily accessible.

Duties of Executive Assistant:

• Manage Directors’ schedules efficiently.
• Draft various documents and maintain quality standards.
• Coordinate meetings and disseminate communications promptly.
• Plan business events involving internal and external stakeholders.
• Handle confidential strategic projects for Senior Management.
• Lead cross-divisional team projects with effective communication.
• Assist in onboarding top executives and new joiners.
• Arrange travel logistics and handle expense reporting.
• Coordinate with drivers and manage vehicle maintenance for executive transportation.

Requirements:

• Min Diploma holder in any discipline
• Min 5 years of secretarial experience to Senior Management
• Proficient in Microsoft Office

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

RESPONSIBILITIES

Strategy

• Supports Hive Tech Lead on Technology strategy, roadmap, and execution.
• Support Chief Product Owner & Hive Tech Lead on analysis for planning, budgeting and QPR reporting, including trade-off analysis.
• Deliver outputs that make a significant contribution to the organization's strategic goals.
• Partner with stakeholders to determine the right solutions to business needs.

Business

• Promote engineering craftmanship and focus on delivering business value.
• Responsible for technical delivery and technical excellence across the squads.
• Works across multiple squads or hives for delivery of complex Features, Epics & Releases.
• Point of escalation for delivery issues across all impacted hives and squads.
• Work with Change Delivery Manager (Release Manager) to develop delivery and release plans with technical dependencies, aligning all partners with support from the team and architect.
• Exhibit passion for client experience with a user-first mindset.
• Drive the domain towards future state of banking and technology.
• Ensure the technical consistency of solutions in the Hive with the business architecture, technology architecture and enterprise technology standards.

Processes

• Study existing engineering processes and contribute to improvements to drive up efficiencies. Present ideas across other areas and foster innovation.
• Analyse, remove, or mitigate dependencies across teams to enable speed and quality of delivery.
• Responsible in the preparation of production outputs and their planning in alignment to ESDLC standards.
• Vendor Data Management - reviewing the data handling practices from the vendor to ensure they adhere to the data protection regulation and best practices defined by Standard Chartered bank.

Risk Management

• Mitigate delivery risks and issues, and ensure quality, affordability, and scope of delivery.
• Act as the risk control owner under the Group’s risk management framework at the appropriate level.

Governance

• Address tech compliance (ESDLC) requirements through the delivery lifecycle (design reviews, security reviews, SAT, OAT, etc.) with support from HTL(Hive Tech Lead) / PO / CPO (Chief Product Owner).

Our Ideal Candidate

• 8 years of experience in the following: Programming Java, Micro Services using Spring Boot or Quarkus, Python & PL/SQL.
• May also take on Chapter Leadership as long as he/she is an active practitioner in the craft of the Chapter that they lead; i.e., has full accountability to the growth of the Chapter, and not solely an line management responsibility.
• Employ, engage and retain high quality talent that the team is adequately staffed and skilled to deliver on business commitments.
• Work on upskilling of technical expertise in line with latest market trend.
• Mentoring and training the squad on technical skills.
• Work with Hive Tech Lead to ensure the agreed blend and balance of in-house and vendor resources.

Role Specific Technical Competencies

• JIRA & Confluence
• Scrum & Kanban Board
• DevOps, GIT, Testing, Data Structures & Algorithm
• Design patterns, database, software lifecycle
• Stakeholder Management, Negotiation & Communication Skills
• Java, Python, Machine Learning, programming frameworks & API Design Principles
• Risk Management, Impact Assessment & Security Assessment

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers