Requirements:

• We are looking for candidate with more than 15 years of facilities experience.
• Candidate from manufacturing background is a MUST, preferably from Semicon Industry.
• Candidate that is holding Senior Facility Manager role are encouraged to apply.
• Shortlisted candidate will be contacted for a confidential chat.

HOW TO APPLY:

Interested applicants, kindly send your resume to [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Mason & Co is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Mason & Co Pte Ltd

EA License No: 19C9622

EA Personnel: Cheah Wei Xuan (Thea)

EA Personnel Reg No: R23118878

Company Description

Founded in September 2013, the Aureus Group has revolutionised music education in Singapore. As the fastest-growing music school chain, its innovative business model and dedication to transformative musical experiences have earned it significant acclaim, with features in renowned publications like Forbes, Business Times, and Channel News Asia. This success culminated in a fourth-place ranking in “Singapore’s Fastest Growing Companies” survey, cementing its position as an industry pioneer.

Mission of the Position

The mission for this role is primarily on the three key pillars of achieving significant business and revenue growth, increasing customer satisfaction levels, as well as increasing employee satisfaction levels.

The Divisional Director has the responsibility of creating scalable sales strategies and systems to significantly optimize the growth of the Aureus centres under him/her. This role requires a highly self-motivated individual, who will be responsible for cross-departmental coordination within the company to meet the company’s goals. Customer and employee satisfaction are critical pillars to the organisation’s success, and therefore the Divisional Director will be delivering training/retraining and mentorship programs, performance enhancement and event/marketing campaigns, to maximise the overall growth productivity of the centres around these pillars.

Key Responsibilities:

• Performance Enhancement and Feedback- Regularly evaluating the front desk team's performance in providing excellent service, effective customer communication, sales proficiency, positive customer experiences, professional conduct, and packaging through a 360-degree feedback loop involving various stakeholders.
• Onboarding Training- Delivering a thorough and comprehensive onboarding program for new team members, focusing on excellent customer service, best sales practices, centre etiquette, and Aureus-assigned values. Incorporate roleplays for adaptability, ensure timely completion of specialized training, and foster a deep understanding of the company's mission, vision, and values for cultural alignment.
• Training and Mentorship- Delivering retraining and mentorship programmes for underperforming team members, addressing individual needs as assigned by Aureus. Ensure effective on-the-job mentoring to help them reach LTH and customer satisfaction targets.
• Utilization Optimization- Optimizing front desk efficiency during free periods for increased productivity, utilizing non-peak hours to enhance product knowledge and communication skills.
• Enhance Centre Experience- Administering and overseeing logistical and facilities maintenance operations to ensure a seamless and well-maintained working environment, comparable to a 5-star hotel experience. This encompasses upkeep, cleanliness, and overall experiential quality.
• Sales and Growth- Ensuring team success through daily outbound sales calls, meeting monthly assigned targets. Adhere to follow-up processes for open leads, handle incoming calls and emails promptly and professionally, and actively contribute to sales activities and events for effective lead generation and conversions.
• Roster and Schedule- Efficiently handling staffing adjustments by reallocating shifts or filling in on off-days to maintain business continuity in response to staff absences, including managing staff leave approvals.
• Workplace Culture and Etiquette- Promoting a positive work environment aligned with company values. Develop strategies to boost morale, address challenges, and organize staff welfare events with the goal of reaching a target employee satisfaction index score.
• Customer Relationship Management- Recognizing the GM role extends beyond immediate interactions, to focus on enhancing the lifetime value of customers through effective CRM strategies. Ensure customer retention through adept problem-solving and maintaining high service standards among team members, with the goal of reaching a target customer satisfaction index score.
• Communication and Transparency- Ensuring consistent and aligned communications with the company's core values across all channels. Conduct regular huddles and town halls for transparent communication across team layers, including regular reporting of feedback completion rates.
• Aureus Curriculum System- Guaranteeing the full adoption and attainment of set goals for the Enigma system by ensuring compliance with all directives.
• Documentation and Reporting- Tracking and reporting team evaluations, development, and improvement plans.
• Ad- Hoc- Performing and fulfilling additional duties as assigned by the Management.

Key Accountabilities:

Revenue and Growth

• LTH Threshold: Ensure that LTH remains within the specified target range for sustainable growth.
• Revenue and Growth: Accelerate revenue growth and attain the goals of the centre(s).
• Revenue Per Unit: Optimize and maintain a target Revenue Per Unit.

Employee Satisfaction

• Participation Rate: Cultivate a positive workplace culture that motivates employee engagement in company and centre activities, with the goal of achieving a strong participation rate.
• 360-Degree Feedback: Promote ongoing enhancement of staff satisfaction through comprehensive feedback mechanisms.
• Roster and Schedule: Ensure a well-organized and efficient schedule that fully covers shifts for team members.

Customer Satisfaction

• NPS: Elevate customer loyalty and satisfaction, gauged by NPS metrics to be provided.
• Average AMM: Reduce the per-student Available Makeup Minutes (AMM) to achieve a more efficient utilization without exceeding established limits.
• Customer Satisfaction: Strive to accumulate positive reviews monthly for each centre.
• Retention: Ensure a high retention rate while minimizing the withdrawal rate.

Hiring Criteria:

• The applicant should have a minimum of 5 years of experience in both management and the retail industry.
• The applicant should demonstrate a proven ability to cultivate and maintain a positive divisional culture within their previous work experience.
• The successful applicant must be flexible and available to work on weekends.
• The applicant should possess a track record of successful sales leadership, demonstrating the ability to drive and achieve sales targets.
• We are looking for individuals with a strategic mindset and the ability to think critically in various sales situations.
• Strong verbal and written communication skills are essential for effective collaboration and leadership.
• The applicant should exhibit a customer-centric approach in their work, prioritizing customer satisfaction and engagement.
• The applicant must have a strong commitment to compliance and ethical business practices, ensuring adherence to industry regulations and company standards.

Perks and Packages:

• Gross Salary of $5000 - $7000 monthly + incentives
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices and Digital Softwares are provided

Job Summary:

We are seeking an experienced and strategic Marketing Director to lead our marketing efforts in promoting our business consultancy services, which include accounting, corporate secretarial, and other professional business solutions. The ideal candidate will possess a deep understanding of the local market and a proven track record in developing and executing successful marketing strategies to drive brand growth and client acquisition.

Key Responsibilities:

1. Strategic Planning and Execution:Develop and implement comprehensive marketing strategies aligned with the company’s goals and objectives.
   Identify growth opportunities in the local market and position the company as a leader in business consultancy services.
   
2. Brand Management:Enhance brand awareness and maintain a strong brand presence through innovative campaigns and consistent messaging.
   Oversee the development of marketing materials, ensuring they effectively communicate our value proposition.
   
3. Digital Marketing and Content Development:Manage digital marketing campaigns, including SEO, SEM, email marketing, and social media.
   Create and oversee content strategies for blogs, articles, newsletters, and social media platforms.
   
4. Client Acquisition and Relationship Building:Identify and target prospective clients, developing campaigns tailored to their needs.
   Collaborate with the sales team to align marketing initiatives with client acquisition goals.
   
5. Market Analysis and Insights:Conduct market research to understand client needs, competitor activities, and industry trends.
   Use data analytics to measure campaign performance and make data-driven decisions.
   
6. Team Leadership:Lead, mentor, and manage the marketing team to achieve departmental objectives.
   Foster collaboration between the marketing team and other departments, such as sales and operations. Lead and manage marketing strategies tailored to the needs of Chinese clients, ensuring effective engagement and relationship building.
   
7. Budget Management:Develop and manage the marketing budget effectively, ensuring maximum ROI on marketing initiatives.
   

Key Requirements:

• Bachelor’s degree in Marketing, Business Administration, or a related field (MBA preferred).
• At least 7-10 years of experience in marketing, with a minimum of 3 years in a leadership role.
• Proven experience in the business consultancy sector or related professional services industry.
• Strong knowledge of marketing strategies, digital marketing tools, and CRM platforms.
• Excellent leadership, communication, and interpersonal skills.
• Ability to analyze complex data and market trends to drive strategic decisions.
• Familiarity with local market regulations and trends in accounting and corporate secretarial services is a plus.
• Proficiency in Mandarin and a deep understanding of Chinese market preferences to effectively serve and communicate with Chinese clients.

What We Offer:

• Competitive salary and performance-based incentives.
• Opportunities for professional growth in a dynamic and supportive environment.
• A chance to play a pivotal role in shaping the company’s future.

If you are passionate about marketing and ready to make a significant impact in the business consultancy sector, we invite you to join our team.

Reporting Line

Director

Responsibilities

Overall: To grow your business(es) profitably and leave it (them) in better

shape than when you took them over.

To grow existing businesses to full potential, in addition to expanding and launching new disciplines. Key is to drive revenue and profit growth by maintaining high conversion rates.

The key responsibilities are

- Profit

• Responsible to operating profit level for designated business units / teams

- Business Development

• Maintaining our client contact network
• Assist Managers and teams in key account development
• Lead client presentations / proposals, pitching for PSAs
• New business development initiatives
• Lead in Account Management focus across all Michael Page disciplines, locations ie build strong relationships
• Driving appropriate activity levels

- People

• Be seen as the “centre of excellence” for day to day recruitment issues
• Communicate team vision and goals
• Provide support, guidance, expertise to managers and consultants
• Manage headcount
• Manager, consultant feedback, training and development needs
• Training of staff + mapping out their career paths

- Support / Business Management

• Ensure that monthly processes / procedures are actioned by Managers
• Develop effective working relationships with Group Services functions

- Marketing / Advertising

• Ensure teams implement / execute annual divisional marketing and advertising plan
• Actively involved in client entertainment, luncheons, seminars, networking forums

- Budgeting / Business Planning

• In conjunction with Director, responsible for putting together annual budget for area of responsibility
• Design a structured business plan & communicate it to the team

- Recruitment / Consulting

• Actively involved in doing senior executive level recruitment assignments, selling retainers, etc
• attend monthly Board meeting as required
• other projects as required by your Director

Key Performance Areas

- Financial

• Year on year revenue / profit performance
• Revenue / profit performance against budget and quarterly reforecasts.
• Cost control
• Level of client paid advertising (print and online)
• Productivity - increasing revenue per fee earner
• Maintaining / increasing permanent fees levels
• Contracting (where relevant)
• Maintaining / increasing number of temps / contractors
• Maintaining / increasing margins

- People

• Centre of excellence on day-to-day recruitment issues
• Maintaining low staff turnover
• Career and succession planning within the team
• Internal relationships with other divisions, offices, functions, international operations
• Generate a high level of passion, energy & enthusiasm
• Demonstrate absolute integrity and ethics in all activities
• To ensure each member of the team feels valued. Ensure they have work and meaning in the career with Michael Page

- General

• Promotion of company vision, values and culture
• Ambassador for the business
• Promoting a quality approach in everything we do
• Contribution at board meetings

Contact

Junie Lim (Lic No: R1770586/ EA no:18S9099)

Phone number

+65 6416 9864

Michael Page International Pte Ltd | Registration No. 199804751N

Position Summary

The Director of Culinary Operations will lead our culinary team and ensure the highest standards of food quality, presentation, and service in Singapore business. This role ensures a strong background in culinary arts, extensive experience in managing large-scale kitchen operations, and a passion for creating exceptional dining experiences. As the Director of Culinary Operations, you will be responsible for overseeing all aspects of our culinary operations, including menu development, food sourcing, kitchen staff management, and compliance with health and safety regulations.

You will work closely with Operation Directors to ensure a seamless and enjoyable dining experience for our clients & consumers. This role ensure all are Central Kitchens run with state of art facility and ensure safety and profitability of CPU operations.

Drive sales through centrally driven menu plans and promotions and ensure compliance through preferred suppliers. Provide high quality service to customers and client in line with a food service offer that is applicable to sector and clients.

Job Responsibilities:

Functional Responsibilities

• Oversee all culinary operations and culinary teams.
• Develop and implement innovative menus and recipes.
• Ensure the highest standards of food quality and presentation.
• Design, manage and own the overall culinary experience, not just the offerings.
• Drive culinary innovation, excellence and quality standards.
• Drive and find newer streams of revenue basis needs and opportunity in the business.
• Organizing and creating procedures for new establishments/sites by developing the products and operations that reduce expenses and increase customer satisfaction.
• Identify menu trends and potential category gaps.
• Staying up to date with the latest culinary trends and techniques and incorporating them into regional menus as appropriate.
• Accountable for sustainability through the food development.
• Sourcing compliance: ensuring units are following the RA purchasing guidelines.
• Collaborate with chefs and culinary teams across various locations to develop menus that reflect the brand's culinary vision, target audience, and regional preferences.
• Empower, inspire and support the team or colleagues and suppliers to deliver a great service; through training, coaching, development and feedback.
• Ensure that menu items are standardized for consistency in taste, presentation, portion size, and quality across all locations.
• Continuously evaluate and refresh menus to incorporate seasonal ingredients, culinary trends, and customer feedback.
• Oversee vendor relationships and procurement processes to ensure the timely and cost-effective sourcing of high-quality ingredients and supplies.
• Lead culinary initiatives, sector projects amongst the chef teams and ensure deliverables are met
• Set an expectation of hospitality that is friendly and engaging.
• Ensure that all products and ingredients that are used are purchased following sector and organization purchasing standards and sustainability commitments.
• Collaborate with sector nutrition team to maintain recipe and Mobius database, including scaling to appropriate volumes.
• Ensure that all hiring and training standards are met and documented for direct hires.
• Partner with Food Safety and Workplace Safety managers to train and develop the safety programs.
• To ensure portion control, correct preparation and storage methods avoid wastage and keep down costs.
• Prepare and participate in presentations and menu mobilizations in new and existing client.
• Work with leaders to bring ideas to life.
• Plan and cost weekly menus, special events and hospitality requests ensuring that they achieve and maintain budgeted food costs if centrally driven offers are not available.
• Ensure all ordering is carried out using nominated suppliers, stock is maintained at appropriate levels in all regional sites.
• Conduct regular unit audits and reports results, insights and timely solutions.
• Training - support and prioritize training and guidance to chefs and kitchen staff within the region, ensuring the right cadence and skill mapping of the region’s talent as well as APT.
• Provide leadership, training, and mentorship to culinary teams to enhance their culinary skills, creativity, and adherence to brand standards.
• Conduct culinary training sessions, workshops, and demonstrations to share best practices, culinary techniques, and menu innovations.
• Foster a culture of continuous learning and improvement within the culinary teams, encouraging experimentation and creativity.
• Act as a liaison between culinary teams and customers, addressing concerns or inquiries related to menu offerings, dietary restrictions, and special requests.
• Aligning workflow planning in kitchen operations and designing efficient processes to ensure smooth & timely food preparation and service.

CPU Operations

• To focus on Bulk production & SKU Management.
• Implementation of ESG initiatives within the kitchen environment.
• Focus on automation & new cooking techniques & equipment to reduce people dependency & increase productivity & Efficiency.
• Project management for new CPU builds which involves coordinating tasks, resources, and timelines to ensure the successful development.
• Analyzing menu requirements, forecasting demand, coordinating ingredient procurement, scheduling kitchen staff, and optimizing workflow to ensure timely and efficient food production while maintaining quality standards and minimizing waste.
• Ability to identify, attract & retain key talent in the CPU’s (given the nature of operations)
• Focus & implementation of highest safety processes & features in terms of HSEQ & sustainability. Basis on large volumes in CPU operations
• Conducting thorough cost analyses, identifying areas of inefficiency or waste, implementing cost-saving measures, negotiating supplier contracts, & continuously monitoring expenses to optimize kitchen operations and maximize profitability.
• Ability to leverage volumes to drive better efficiencies & Cost. Ability to manage events & Special occasions at client site with support from CPU’s
• Good understanding of process & well-oriented in terms of planning projection, Production & Dispatch.

Health and Safety Responsibilities:

• Follow Compass health, safety and security procedures
• Maintain safe personal presentation standards
• Consult on health and safety matters
• Report all incidents and hazards immediately
• Complete all required HSE training
• Adhere to the site food safety plan, hygiene procedures and standards

HSE Policy / Procedure Documents:

• Compass Health, Safety and Environment Policy
• Employee Health, Safety and Environment Handbook
• Relevant Inspection Forms / SOPs / PWI
• Material Safety Data Sheet (MSDS)

Job Requirements:

• Bachelor's degree in Culinary Arts or related field.
• Minimum of 10 years of experience in culinary management.
• Proven track record of success in a similar role.
• Strong leadership and organizational skills.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced, dynamic environment.
• Strong knowledge of food safety and sanitation regulations.
• Good cost management knowledge and understanding

Our client is in is the automation industry, transforming the cleaning industry with advanced robotic solutions that tackle manpower challenges. Their innovative robots are already making a difference in 30 countries. As they continue to grow, they are seeking a HR Director to join their team.

Responsibilities:

• Develop and execute scalable HR strategies to support rapid global growth, focusing on Asia and key regions like China and Europe.
• Drive talent management, organizational design, and leadership development while cultivating an inclusive, engaging workplace culture.
• Counsel senior leadership on workforce planning, compensation, benefits, and critical HR matters.
• Build a strong Employee Value Proposition (EVP) and lead global employer branding initiatives.
• Oversee seamless HR integration during mergers and acquisitions, ensuring smooth cultural transitions.
• Ensure HR policies comply with local regulations and align with market conditions.
• Optimize performance and engagement with robust HR systems, fostering continuous improvement.
• Design competitive yet cost-efficient compensation, benefits, and HR practices tailored for a startup environment.

Requirements:

• At least 10 years of HR leadership experience, with 5+ years heading HR in tech startups.
• Proven success managing HR in fast-paced environments, including M&A and organizational restructuring.
• Strong international HR experience, with a focus on Asia, China, and Europe, and knowledge of local compliance and cultural dynamics.
• Deep business acumen and a track record of executing strategic HR initiatives that drive growth and scalability.
• Expertise in talent acquisition, EVP, and employee engagement strategies to build high-performing teams.
• A dynamic leader capable of inspiring and motivating diverse HR teams globally.
• Exceptional communication and interpersonal skills to influence stakeholders and foster collaboration.

Interested candidates are invited to send in your Resume in MS Word Format stating your past work experience, reasons for each leave, past and expected remuneration.

We regret to inform that only shortlisted candidates will be notified.

By submitting an application to us, you will be deemed to have agreed for us to collect, use, and disclose your personal data which you have submitted to your prospective employers, for the purpose of job search, and/or other services which you have consented us to perform on your behalf.

EA License Number: 19C9782 EA Personnel Number: R1326341 Ng Zhenyu

Job Description:

• Guide primary school children on their school homework and assignments
• Conduct daily student care and school holiday programs
• Monitor and record the student’s progress and ensure that learning goals are met
• Develop and implement new lesson plans and other creative activities
• Create a fun and interactive learning environment
• Communicate with parents on their child’s learning progress
• Provide administrative support for the centre’s operations and events
• Basic Chinese proficiency required to support the Chinese mother tongue subject

Job Requirements:

• Minimum “A” Levels or Diploma qualifications
• Familiar with primary school syllabus and/or with teaching or tutoring experienced will be an advantage but not compulsory
• Applicants with no experience but are passionate about teaching and good with children are welcomed to apply.

Working Days:

• Monday to Friday

Location :

• Joo Chiat
• Frankel

We are partnering with a government institution to actively recruit for a Finance Director, based in Singapore.

The Finance Director will be responsible for the financial strategy and operations to ensure financial health and regulatory compliance as well as providing oversight to the procurement team.

Primary Responsibilities:

• Working closely with the executive team to craft and drive plans to meet the objectives.
• Oversee all finance functions, including FP&A, accounting, audit, tax compliance, regulatory reporting, treasury and risk.
• Liaise with government bodies and agencies on matters relating to budgets, fundings or grants.
• Lead and mentor the finance team to enhance capabilities and efficiency.
• Prepare and present financial reports to stakeholders, ensuring transparency and accountability.

Requirements:

• Bachelor's Degree in Finance, Accounting, or a related discipline.
• More than 10 years of finance experience in leadership roles, preferably with relevant experience in non-profit organisations.
• With understanding in procurements' best practices and frameworks.

EA Licence: 17C8713

A pivotal role in our client’s new setup. Reporting directly to the General Manager (GM), you will oversee and integrate operations across our hotel and hospital services, ensuring exceptional guest and patient experiences.

Key Responsibilities

Strategic Coordination

• Lead and execute operational strategies across hotel and hospital functions, aligning with organizational goals.
• Collaborate closely with the GM and executive leaders to ensure seamless integration between hospitality and healthcare services.
• Serve as the primary liaison between hotel and hospital teams, fostering effective communication and synergy.

Operational Excellence

• Oversee daily operations, including guest/patient services, housekeeping, food & beverage, facilities, and healthcare management.
• Monitor performance metrics to uphold the highest standards in hospitality and healthcare operations.
• Ensure compliance with industry regulations, policies, and standards.

Guest and Patient Experience

• Cultivate a culture of excellence in service delivery, catering to the unique needs of guests and patients.
• Develop initiatives to enhance satisfaction and build loyalty.
• Resolve escalated guest and patient concerns promptly and effectively.

Team Leadership and Development

• Lead, mentor, and inspire departmental heads across hotel and healthcare operations.
• Promote collaboration and accountability within the team.
• Implement training programs to enhance operational skills and elevate service delivery.

Financial Management

• Manage budgets for hotel and hospital operations, focusing on cost optimization and revenue growth.
• Prepare and present financial reports to the GM and senior leadership.
• Identify opportunities to improve efficiency without compromising service quality.

Innovation and Compliance

• Introduce innovative solutions to enhance operational efficiency and satisfaction.
• Stay updated on industry trends and regulatory changes in hospitality and healthcare sectors.

Qualifications and Requirements

Education

• Bachelor’s degree in Hospitality Management, Healthcare Administration, Business Administration, or a related field.
• A Master’s degree is an advantage.

Experience

• 5–10 years of senior leadership experience with significant exposure to both hotel and healthcare operations.
• Proven track record of managing large teams in high-performance environments.

Skills

• Strategic leadership and operational management expertise.
• Strong communication and interpersonal abilities.
• Financial management skills and regulatory compliance knowledge.

Preferred Candidate Profile

• Demographics: Singaporean or Permanent Resident (PR)
• Lanuguages: Ability to converse in Mandarin as required to liaison with Chinese clients
• Cultural Fit: In-depth understanding of Singapore’s hospitality and healthcare sectors

As the Operations Director, you will oversee all facets of the restaurant's operations, ensuring that it maintains high standards of quality, customer satisfaction, and efficiency. This role demands an individual with in-depth knowledge of Sichuan cuisine, hospitality, and business management. You will be responsible for strategizing, planning, and executing business plans to achieve revenue targets while ensuring an exceptional dining experience. In additional to managing operations, the successful candidate must have a vested interest in the restaurants growth and success. This role requires an investment in the business and includes a shareholder position, creating an opportunity for you to play a key role in shaping the future of the restaurant as a co-owner.

1. Operations Management:

- Lead day-to-day operations, including food quality control, customer service, and inventory management.

- Establish and monitor performance metrics to ensure optimal service standards and operational efficiency.

- Implement and oversee health, safety, and hygiene regulations in accordance with Singaporean standards.

2. Team Leadership & Development:

- Recruit, train, and manage restaurant staff, including kitchen and front-of-house teams.

- Foster a positive work culture, encouraging high morale and teamwork.

- Conduct performance evaluations and manage staff schedules to ensure adequate staffing.

3. Financial Oversight:

- Develop budgets and financial plans to achieve profitability goals.

- Monitor expenses, including food costs, labor, and overheads, to control costs without compromising quality.

- Analyze financial data and adjust strategies as needed to meet financial objectives.

4. Customer Experience & Service Excellence:

- Uphold standards in customer service, ensuring a memorable dining experience for all patrons.

- Respond to customer feedback and resolve issues in a timely and professional manner.

- Design and implement promotional campaigns, seasonal menus, and events to attract new customers.

5. Vendor & Supplier Relations:

- Maintain strong relationships with suppliers to ensure consistent quality and timely supply of ingredients, particularly authentic Sichuan ingredients.

- Negotiate contracts and manage purchasing activities to reduce costs while maintaining quality.

6. Marketing & Branding:

- Collaborate with marketing teams to promote the restaurant and strengthen brand presence.

- Identify growth opportunities and expand the restaurant’s customer base.

7. Strategic Planning:

- Develop long-term business strategies in alignment with the restaurant's vision and market trends.

- Explore expansion opportunities, such as opening additional outlets or developing new service offerings.

Requirements

Experience:

- Proven experience (5+ years) in an operational leadership role, preferably in the F&B sector, with an emphasis on Sichuan or Chinese cuisine.

- Track record of managing a high-end dining establishment in Singapore or a similar multicultural environment.

2. Skills:

- Strong leadership, interpersonal, and communication skills.

- Deep understanding of Sichuan cuisine, including ingredient sourcing and culinary techniques.

- Exceptional financial acumen with experience in budgeting, cost control, and financial analysis.

- Customer-focused mindset with a commitment to service excellence.

We are looking for Cleaner for our student care centre!]

Location: Marine Terrace (East Coast)

Working Hours

School Terms: Monday to Friday 10:00 a.m.- 4:00 p.m. (7 hours)

Salary: $1000 - $1200

Job Responsibilities

• Maintain the cleanliness of the surroundings (Neat and Tidy)
• Prepare cutlery and distribute food to the students
• Take out the trash, keep the rubbish bin area clean

Requirements

• Singapore Citizen / Singapore PR
• Possessing a Food & Hygiene certificate will be an advantage.
• Interested parties please WhatsApp your full details to +65 8111 4021 (9 am-5 pm, Mon-Fri) and/or send an email resume to the HR Department. Kindly input your preferred working location.

*Serious applicants only.

*Shortlisted candidates will be invited for an interview to assess their suitability for this role.

Responsibilities:

• Drive new business developments through experienced sales techniques, for both new and existing clients
• Guide agency team to win pitches through strong client knowledge and insights
• Champion strategies and ideas for integrated campaigns (brand, advertising, PR, content, social, digital, sustainability, ESG-focused)
• Develop and actively oversee company sales targets
• Inspire and influence clients, creatives and project members
• Guide team of 5; grow their expertise and steering their accounts / issues in accounts
• Oversees project management of team members
• Keep abreast on latest trends and thoughts, best practices and competitive movements on ground
• Drive marketing planning and implementation for company
• Co-steer agency business and cultural directions with senior management

Requirements:

• At least 6 years of experience senior manager experience within agency
• Experienced in agency operations and workflow
• Experienced in leading and guiding a team of 5
• Good in Research, Strategic branding, 360 campaigns, PR/social media; able to advise clients in those areas

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R23117344

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Plan, supervise and implement the programme for the session in accordance with organisation SOP and encourage children participation
• Supervise, educate and assist children with their homework
• Classroom management.
• Ensure safety and hygiene of the children.
• Ability to work independently as well as within a team.
• Communicate with parents/caregivers on child's developement progress in class

· Job Requirements:

• Minimum Diploma in any relevant discipline or WSQ Student Care Certificate or relevant
• Minimmum 3 years of experience in educating children
• Have a passion in teaching young children.
• Possess excellent communication and interpersonal skill.

Check out www.abercare.sg for more details

Interested applicants may send in your resume to [email protected]

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

Senior Project Director / IT Enterprise Director

Job Description & Requirements

Our esteem client is looking for an Senior Project Director / IT Enterprise Director.

The Senior Project Director / IT Enterprise Director must be trained and certified. He/ She must be able to deliver IT Enteprise Projects. The incumbent must be good in managing Project Planning, Design and Implementation. Prior experience in managing stakeholders and experience in providing consultancy.

Responsibilities:

• Strong in handling Multi- Million Dollar Projects.
• Heavily involved in Project Design, Planning and Implementation.
• Ability to handle large complex Projects involving Project Budgeting, Delivery, Scheduling, Implementation and Management.
• Good in Client, Vendor and Stakeholder Management.
• Handle Project Planning, Scheduling, Delivery and Execution
• Involved in Service Delivery Management.

Requirements:

• Demostrated strong IT Enterprise Complex Project Management experience.
• Strong in Vendor and Client Management.
• Experience in Projects Scheduling, Budgeting, Delivery and Management.
• Experience in handling IT Project Management in Surveillance, Audio, Video or CCTV.
• Demonstrated Service Delivery Management and Project Management.
• Demonstrated experience in handling Project Life Cycle.
• Min. 10 years of Complex IT Project Management experience.
• Possess CITPM or PMP certified
• Good Degree in Computer Science/Computer Engineering.
• Knowledgeable in IT Infrastructure, Surveillance, Access Control and Communication System.

We respect your privacy and all communication will be treated with confidentiality.

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : kelvin@starcareerconsulting.com

We regret only shortlisted candidate would be contacted.

Kelvin Lee (Reg. No. R1872625)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

· Develop and execute the company’s business strategies in order to attain the goals of the board and shareholders

· Provide strategic advice to the board and Chairperson so that they will have accurate view of the market and the company’s future

· Prepare and implement comprehensive business plans to facilitate achievement by planning cost-effective operations and market development activities

· Ensure company policies and legal guidelines are communicated all the way from the top down in the company and that they are followed at all times

· Communicate and maintain trust relationships with shareholders, business partners and authorities

· Oversee the company’s financial performance, investments and other business ventures

· Delegate responsibilities and supervise the work of executives providing guidance and motivation to drive maximum performance

MOM LICENSE NO.:16C7994

EA REG. ID: R1983060

Ready to take your first steps into the finance industry? If you’re a student or fresh graduate, this is your chance to turn your interest in finance into a real career with hands-on experience, professional mentorship, and a supportive community. You’ll not only gain financial knowledge but build a future where your talents and efforts create meaningful impact.

Why This Role is for You:

Fast-Track Your Learning: Jump right into practical experiences that bring financial concepts to life. You'll tackle real-world financial planning challenges and learn through direct involvement.

Career Acceleration: Get a head start in the finance world with expert mentors who are dedicated to helping you grow. From day one, you'll be guided through every step, ensuring you're equipped to succeed.

Personalized Career Development: This isn’t a one-size-fits-all role. We tailor your learning experience, focusing on your unique strengths and professional goals, ensuring you shine in your financial career.

What's in Store for You?

Professional Mentorship: Receive dedicated coaching from finance veterans, offering you the tools, knowledge, and confidence to thrive.

Certification Pathway: Secure essential certifications (MAS) and polish your skill set with structured training programs designed to enhance your expertise.

Student Support: Benefit from our Student Funding Programme designed to ease your journey in the first 24 months.

Work-Life Flexibility: We get it—juggling studies and work isn’t easy. That’s why we offer flexible schedules to accommodate your academic needs, making it possible to excel both in school and at work.

Who We’re Looking For:

Curious Minds: You love learning about finance and want a deeper understanding of the industry.

Singaporean Talent: You’re passionate about representing Singapore with pride, integrity, and a desire to make a difference.

Future Leaders: You’re driven, result-oriented, and always seeking opportunities to lead and serve others.

Mentorship Seekers: You believe in the value of guidance and are eager to learn from those who’ve walked the path before you.

Who Should Apply?

• Students or fresh graduates in Singapore, 20 years old and above
• Those with a hunger to grow in the financial advisory field
• Ambitious individuals looking for a flexible role that balances work and academics

Take Charge of Your Future!

Don’t wait for opportunities to find you. Start building your future today with hands-on experience, real mentorship, and a pathway to success. Connect with us to learn more about how we can support your journey—let’s chat and discover the possibilities that await you!

Ready to take your first steps into the finance industry? If you’re a student or fresh graduate, this is your chance to turn your interest in finance into a real career with hands-on experience, professional mentorship, and a supportive community. You’ll not only gain financial knowledge but build a future where your talents and efforts create meaningful impact.

Why This Role is for You:

Fast-Track Your Learning: Jump right into practical experiences that bring financial concepts to life. You'll tackle real-world financial planning challenges and learn through direct involvement.

Career Acceleration: Get a head start in the finance world with expert mentors who are dedicated to helping you grow. From day one, you'll be guided through every step, ensuring you're equipped to succeed.

Personalized Career Development: This isn’t a one-size-fits-all role. We tailor your learning experience, focusing on your unique strengths and professional goals, ensuring you shine in your financial career.

What's in Store for You?

Professional Mentorship: Receive dedicated coaching from finance veterans, offering you the tools, knowledge, and confidence to thrive.

Certification Pathway: Secure essential certifications (MAS) and polish your skill set with structured training programs designed to enhance your expertise.

Student Support: Benefit from our Student Funding Programme designed to ease your journey in the first 24 months.

Work-Life Flexibility: We get it—juggling studies and work isn’t easy. That’s why we offer flexible schedules to accommodate your academic needs, making it possible to excel both in school and at work.

Who We’re Looking For:

Curious Minds: You love learning about finance and want a deeper understanding of the industry.

Singaporean Talent: You’re passionate about representing Singapore with pride, integrity, and a desire to make a difference.

Future Leaders: You’re driven, result-oriented, and always seeking opportunities to lead and serve others.

Mentorship Seekers: You believe in the value of guidance and are eager to learn from those who’ve walked the path before you.

Who Should Apply?

• Students or fresh graduates in Singapore, 20 years old and above
• Those with a hunger to grow in the financial advisory field
• Ambitious individuals looking for a flexible role that balances work and academics

Take Charge of Your Future!

Don’t wait for opportunities to find you. Start building your future today with hands-on experience, real mentorship, and a pathway to success. Connect with us to learn more about how we can support your journey—let’s chat and discover the possibilities that await you!

• Position : Learning Centre Receptionist/Admin (Student Services) - Bishan
• Location : Bishan
• Working hours : Mondays to Fridays - 9.00am to 6.00pm.
• Salary (commensurate with experience) : Up to $3000 + AWS + Performance Bonus + 14 Days Annual Leave + Health Benefits
• Duration : Permanent
• Industry : Education/Childcare/School

Main Responsibilities:

• Assisting all functions of the Academic Services team to ensure the smooth running of the front office.
• Ensure all enquiries on various platforms are answered
• Managing the student registration and related processes to ensure students are fully enrolled and attendance are recorded.
• Collecting fees, issuing receipts and submission of the application of training grants.
• Assist in updating and compilation of reports
• Assist in all administrative matters
• Other ad-hoc activities as assigned

Requirements:

• Min 'N' or 'O' Level
• Relevant experience preferred
• Bilingual in English and Mandarin to converse with Mandarin speaking associates

Email to: [email protected] or call me at: 6398 5682 for more information.

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Diana Okta Tio

Deputy Consulting Director (APAC)

Reg no.: R2094678

EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Looking for individuals who are passionate & committed to join our dynamic team!

Job Responsibilities:

➢ Implement the program for the class in accordance with the policies, guidelines, framework and philosophy of the centre.

➢ Guide primary school children (Primary 1 to 5) to ensure completion of daily homework

➢ Keep accurate records of children’s progress and address each child’s educational and developmental needs on an individual basis to the best of your ability.

➢ Responsible for the preparation and upkeep of teaching resources, arrangement, appearance and learning environment of the classroom.

➢ Maintain and build relationships with children and parents.

➢ Conduct MindChamps' unique enrichment programmes.

➢ Being an inspiring role model with a creative spirit and a champion (positive) mindset.

➢ Ensure safety and timely transfer of students from school to student centre

➢ Ensure safety of children within the premises

➢ Any other ad-hoc duties as delegated by Centre Director/Manager

Job Requirements:

➢ Degree or Diploma related to Education / Psychology / Child Pedagogy / Student Care Services with minimum of 2 years of full-time teaching experience with Primary school students (7- to 12-year-olds).

➢ Able to teach Upper Primary school subjects (familiar with primary school syllabus)

➢ Enthusiastic & energetic and has a positive mindset to learn and grow together with the company.

➢ Creative and loving energy with a positive disposition

➢ Excellent communication and classroom management skills

➢ Team player

➢ IT Savvy

➢ Able to work on Saturdays for half day

Preferences:

➢ Strongly prefer candidates staying in the North of Singapore (Woodlands, Yishun, Sembawang)

ASSISTANT DIRECTOR OF INTERNAL AUDIT (3 YEARS CONTRACT)

Are you passionate of being part of the dynamic Internal Audit team in an established mega organisaton, which strives to enhance and protect organisational value by providing risk-based and objective assurance, advice, and insight. You will seek to be the subject matter expert in Internal Audit, supporting Management and collaborating with Businesses in the discharge of their Corporate Governance responsibility and improving internal controls of the Agency.

Requirements :

As a key member of Internal Audit team, your objective is to collaborate with the business units to evaluate and improve the effectiveness of governance, risk management and control processes. Reporting into the Deputy Director, Internal Audit, you will be responsible in partnering with all Business and Risk Owners to thoughtfully manage those risks and propose practical and constructive internal controls in the Corporate Governance structure. Scope of work will include but not limited to:

• Assisting in the development and review of the annual risk-based audit plan.
• Planning and performing end-to-end Financial, Compliance and Operational Audits to evaluate the adequacy and effectiveness of internal control systems.
• Providing practical and value-added recommendations based on best practices to improve the governance, risk management and control processes.
• Preparing/reviewing audit reports for submission and presentation to the management and the ARMC.
• Managing and guiding the audit team members in the conduct of audit projects.
• Monitor and manage outsourced internal audit service providers in delivering the audit plan and providing recommendations to management.
• Providing secretariat support to the ARMC.
• Performing investigation or any other ad-hoc assignments as required.
• Conducting consulting/advisory projects as directed by Director, Internal Audit.
• Building in-depth understanding of HPB’s emerging business needs and transformation areas, and participate in developing strategic audit approaches in tandem.
• Conducting planned and ad-hoc audits, or special investigations as directed by Director, Internal Audit.
• Monitoring of closures of audit issues by management and support the Director to appraise ARMC.
• Assisting in liaison between management, AGO and other audit bodies and in management of whistle blowing channel.

BE PART OF THE TEAM

Join our team if you are a team player with strong leadership and communication skills, enjoys working in a highly matrixed and fast-paced environment, and have proven experience in reviewing governance, risks and internal controls.

Additionally, you should also possess the following:

• Demonstrated ability to build relationships, influence decisions, and partner with stakeholders to deliver on shared objectives.
• A key team player with strong leadership and communication skills.
• Minimum of 8 - 10 years of internal audit experiece
• Confidence in decision-making in highly matrixed, complex & ambiguous situations.
• Analytical thinker with strong quantitative skills and demonstrated experience in developing actionable insights.
• Familiarity with Audit Committee secretariat duties and knowledge of data analytics tools will be an added advantage.
• Prior experience in or knowledge of public sector entities will be an added advantage.

In addition, having relevant qualifications or experience in Accountancy, Business, Engineering or Science or possessing a professional qualification or relevant certification such as the Association of Chartered Certified Accountants (ACCA), Certified Internal Auditor (CIA), Chartered Accountant (CA), Certified Information Systems Auditor (CISA), or Certified Risk Management Assurance (CRMA) would also be a plus.

Only shortlisted candidates will be notified

EnviroDynamics Solutions Pte Ltd I EA License No.: 12C6285

Anna Toh I Reg. No: R23118739

Email CV to : [email protected]

Overall: To grow your business(es) profitably and leave it (them) in better

shape than when you took them over.

To grow existing businesses to full potential, in addition to expanding and launching new disciplines. Key is to drive revenue and profit growth by maintaining high conversion rates.

The key responsibilities are

- Profit

• Responsible to operating profit level for designated business units / teams

- Business Development

• Maintaining our client contact network
• Assist Managers and teams in key account development
• Lead client presentations / proposals, pitching for PSAs
• New business development initiatives
• Lead in Account Management focus across all Page Personnel disciplines, locations ie build strong relationships
• Driving appropriate activity levels

- People

• Be seen as the “centre of excellence” for day to day recruitment issues
• Communicate team vision and goals
• Provide support, guidance, expertise to managers and consultants
• Manage headcount
• Manager, consultant feedback, training and development needs
• Training of staff + mapping out their career paths

- Support / Business Management

• Ensure that monthly processes / procedures are actioned by Managers
• Develop effective working relationships with Group Services functions

- Marketing / Advertising

• Ensure teams implement / execute annual divisional marketing and advertising plan
• Actively involved in client entertainment, luncheons, seminars, networking forums

- Budgeting / Business Planning

• In conjunction with Director, responsible for putting together annual budget for area of responsibility
• Design a structured business plan & communicate it to the team

- Recruitment / Consulting

• Actively involved in doing senior executive level recruitment assignments, selling retainers, etc
• attend monthly Board meeting as required
• other projects as required by your Director

Key Performance Areas

- Financial

• Year on year revenue / profit performance
• Revenue / profit performance against budget and quarterly reforecasts.
• Cost control
• Level of client paid advertising (print and online)
• Productivity - increasing revenue per fee earner
• Maintaining / increasing permanent fees levels
• Contracting (where relevant)
• Maintaining / increasing number of temps / contractors
• Maintaining / increasing margins

- People

• Centre of excellence on day-to-day recruitment issues
• Maintaining low staff turnover
• Career and succession planning within the team
• Internal relationships with other divisions, offices, functions, international operations
• Generate a high level of passion, energy & enthusiasm
• Demonstrate absolute integrity and ethics in all activities
• To ensure each member of the team feels valued. Ensure they have work and meaning in the career with Page Personnel

- General

• Promotion of company vision, values and culture
• Ambassador for the business
• Promoting a quality approach in everything we do
• Contribution at board meetings
• All month end processes completed in accordance with company polic

Contact

Junie Lim (Lic No: R1770586/ EA no:18S9099)

Phone number

+65 6416 9864

Page Personnel Recruitment Pte. Ltd.| Registration No. 201736642C

Key Responsibilities:

• Lead market expansion in the Singapore region, identifying and securing new business opportunities.
• Conduct effective negotiations with potential clients and partners to establish strategic collaborations.
• Assist in expanding the company's business in Southeast Asia or other markets.
• Develop and implement regional sales strategies and plans to achieve business objectives.
• Deeply understand industry dynamics and trends in the F&B sector, providing valuable market insights and recommendations.
• Set clear sales targets and lead the team to fully achieve or exceed performance indicators.
• Establish effective performance evaluation mechanisms to motivate continuous improvement among team members.
• Ensure effective implementation of business plans and agreements, closely collaborating with internal teams to drive project execution.
• Resolve issues arising during execution to ensure projects are completed on time and to a high standard.
• Utilize bilingual proficiency in Chinese and English to communicate effectively with clients and team members from diverse cultural backgrounds.
• Build and maintain strong cross-cultural team relationships to enhance cohesion and effectiveness.

Qualifications:

• Extensive experience in business development and negotiation, with a proven track record in complex commercial environments.
• Excellent communication skills and interpersonal abilities.
• Deep understanding of the F&B industry with keen market insight and business acumen.
• Experience in the Singapore market; experience in Southeast Asia or other international markets is highly advantageous.
• Strong result orientation and sense of responsibility, willing to put in significant effort to achieve sales targets.
• Excellent stress management skills, able to maintain positivity in high-pressure environments.
• Outstanding execution and implementation abilities, adept at translating strategies into actionable plans.
• Strong project management skills, capable of coordinating resources to advance project progress.
• Proficient in both Chinese and English, with excellent verbal and written communication skills.
• Experience in cross-cultural communication and team management, able to lead diverse teams effectively.
  

About our client:

Our client is a fully digitized trade finance platform that brings businesses requiring supply chain financing with investors who invest in trade finance assets as an alternative asset class. They aim to become the leading platform in originating and distributing supply chain finance assets globally.

Role Summary:

They are looking for an ambitious individual with an entrepreneurial spirit to join their Commercial – Origination team focusing on Structuring and Solutioning. The individual will have a positive and friendly attitude with three primary areas of responsibilities

(1) developing client value propositions in the space of supply chain finance (“SCF”) and receivables finance (“RF”);

(2) Managing business and deal enablement;

(3) Leading end-to-end deal execution

Responsibilities:

(1)  Developing client value proposition

- Collaborate with Corporate Coverage to co-develop the Supply Chain Finance (SCF) and Receivables Financing (RF) product strategy, focusing on market insights, identifying existing gaps, and exploring new opportunities.

- Create tailored transaction structures that meet client needs, address their pain points, and include appropriate risk mitigation solutions for internal stakeholders and investors.

- Give market feedback to the Trade Product team to help develop or enhance products and systems.

(2)  Managing business and deal enablement

- Led the deal team to ensure that the execution timeline was met on schedule and escalated any gaps to the team.

- Collaborated with clients and internal teams to carry out corporate and transactional due diligence.

- Maintained high-quality standards in all document interactions by developing related investor materials and writing internal deal memos and approval documents.al memos and approval documents.

(3)  Leading end-to-end deal execution

- Assist Corporate Coverage with all product-related aspects of prospecting and client pitches.

- Offer product expertise and collaborate with other internal teams to develop tailored solutions.

- Oversee all aspects of deal execution, working closely with Risk, Legal, and DS&I to ensure the timely and smooth execution of deal mandates.

Role-specific technical competencies:

- Understanding of Supply Chain Finance (SCF) and Receivables Financing (RF) products, along with associated risks such as credit risk, fraud risk, financial crime compliance (FCC) risk, and legal risks.

- Experience in managing cross-functional projects.

- Excellent skills in stakeholder management, communication, and presentations.

- Strong proficiency in Microsoft Office applications, including Excel, Word, and PowerPoint.

- Proficiency in English is required; knowledge of additional languages is a plus.

Requirements

Qualifications (training, licences, memberships and certifications):

- A college degree is required; a master's degree is a plus.

- At least 6 years of experience in Transaction Banking, Corporate and Institutional Banking, or as a Corporate Credit Analyst.

- Ability to work effectively under pressure in a fast-paced environment.

- Strong analytical skills and the ability to multitask.

- Works well in a team but also capable of working independently and making sound decisions.

JOB SUMMARY

• The CFCC Control Room owns the Group Transactional Conflicts and Information Walls Standard (TCIW), Group Personal Account Dealing Standard (PAD), Group Outside Business Activities Standard (OBA), Group Close Financial Relationships Standard (CFR) and External Employee Connections Standard (EEC) which set out procedures for transactional conflicts clearance and employee declarations required to help the Group manage any actual, potential or perceived areas of conflicts of interest that may arise in the course of providing financial services to its Clients.

RESPONSIBILITIES

• Responsible for assisting the Head of Control Room, Asia, to oversee CFCC Control Room matters affecting the region (ASA and GCNA)
• Managing and acting as the first point of escalation for a team of CFCC Control Room analysts located in Singapore and Kuala Lumpur (“Asia Control Room”).
• Playing a leading role in coordinating with CFCC Control Room colleagues globally located in London and working closely with other CFCC colleagues globally including the Private Side advisory teams. Ensure that Asia regulatory and business requirements are reflected in global procedures, policies, processes and that the appropriate standards are adopted.
• Participating as an active member of the Control Room Leadership Team and helping with the overall management of the CFCC Control Room team globally.

Primary areas of responsibility include managing and performing the following core functions owned by the CFCC Control Room:

• Clearing and managing transactional conflicts of interest and acting as the first point of escalation for the Asia Control Room
• Maintaining of the Group’s Watch and Restricted Lists
• Tracking transaction flows and timetables, pipelines and inside information held by various businesses and functions within the Group
• Managing the Group’s Information Walls, including executing wall crossings where appropriate
• Performing of preclearance review for research publications to ensure compliance with legal and regulatory obligations
• Maintaining of research disclosures
• Ensuring control sample testing is developed, maintained and completed in a timely manner within the Operational Risk Framework
• Providing training to CR analysts in line with the team’s DOIs, ensuring that each analyst receives the required training and is adequately equipped to ensuring that the DOIs capture the workflow of the teams accurately and in sufficient detail
• Reviewing escalations of preclearance requests of staff relating to clearing Outside Business Activities, Personal Account Dealing, Close Financial Relationships and Employee External Connections
• Reviewing and advising on escalations relating to potential breaches of the Standards owned by the CFCC Control Room.

Strategy

• Support and implement the vision, strategy, direction and leadership for CFCC for Global Credit Markets and other businesses, consistent with the vision and strategy for the CFCC function and in support of the Bank’s strategic direction and growth aspirations.
• Promote the culture and practice of compliance with compliance standards (including conducting business within regulatory requirements, and to high ethical standards) within the Bank and embed a Here for good culture and the Group Code of Conduct

Business

• Build and maintain an effective and constructive relationship with all key business and functional stakeholders that is based on trust, capability, and integrity, providing timely, responsive and quality regulatory compliance advice and guidance to enable the business and functions to meet/ achieve their strategic tactical objectives.
• Provide robust challenge to all relevant business stakeholders where activities are outside of the risk tolerance / appetite, escalating as necessary, until appropriate oversight and ownership is achieved including actions and plans to address any remedial action needed to come back within risk tolerance / appetite.
• Work closely with the business to provide timely compliance advice to ensure compliance with all relevant laws and regulations and policies and standards, support the transition to proactive and preemptive compliance and conduct risk mitigation.

Processes

• Establish and maintain effective processes (including training, advice and support) to ensure that policies, procedures and standards to address compliance risks (excluding financial crime) are effectively implemented and adhered to across Global Credit Markets and other businesses.
• Provide support and challenge to the Bank’s senior management to ensure that they establish and monitor appropriate processes for compliance with compliance policies, procedures and standards (including meeting regulatory obligations and maintaining high standards of conduct).

People & Talent

• Good presentation skills, data analysis, analytical skills and data reporting.
• Good communication skills (written and verbal) and interpersonal skills with an ability to interact with all levels of management and staff.
• Ability to prioritize, multitask, work under pressure and handle confidential and sensitive information in a professional manner in a fast paced deadline driven environment
• Drive performance in compliance service delivery with highest quality of service.
• Assist Process Owner to establish, govern & maintain work processes to drive service performance

Risk Management

• Ensure effective management of compliance matters, and in collaboration with the rest of the CFCC team, effectively manage regulatory issues that have a significant impact on the Bank.
• Collaborate with the other Products CFCC teams and the Compliance Management Group to anticipate horizon risks that may have a significant impact on the Bank and develop effective strategies to mitigate such horizon risks including global standards for conduct of business.
• In the event of serious regulatory breaches, or where risk tolerances have been breached, ensure senior management in the Bank and relevant regulators are informed and that actions are taken quickly to remediate and/or activities are ceased. Ensure proactive and timely identification, assessment, advice and dissemination of evolving regulatory changes/practices and associated risks, and proactive engagement in regulatory reform.
• Assist and work closely with Shared Investigative Services (SIS) and Surveillance and Monitoring teams in relation to investigations and breaches concerning the relevant businesses.
• Ensure global standards are understood and implemented, with any identified exceptions, or need for more/less stringent standards escalated to senior CFCC Compliance Management for joint decisionmaking.
• Maintain adequate management MI / trackers across all aspects of their coverage and responsibility to ensure all issues and matters are tracked, followed, regularly assessed and reported on.

Governance

• Within the Group's overall Risk Management Framework, establish and maintain appropriate risk based compliance frameworks for identifying, assessing, managing, monitoring, mitigating and reporting compliance (including regulatory and financial crime) risks across the relevant businesses.
• Help to Develop and assist in recommendation (for approval by the relevant Risk Committee), appropriate compliance policies and procedures.
• Ensure appropriate product governance measures are in place so that product approval documents reflect all relevant regulatory requirements.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters

Key Stakeholders

• Global Credit Markets business teams including Financing Solutions, Financing Risk, Leveraged and Acquisition Finance (LAF) and Capital Markets
• Mergers & Acquisitions business team
• Legal teams for the above businesses
• CIB Client Coverage
• Credit and Portfolio Management
• Group Corporate Development and Strategy
• SC Ventures
• Group Internal Audit

​​​​​​​Other Responsibilities

• Embed Here for good and Group’s brand and values in Global Credit Markets and other business teams.
• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Our Ideal Candidate

• 7+ years of work experience in the financial industry, preferably in compliance or other risk and control functions or in transaction related roles in the Control Room
• Banking knowledge in terms of customers, products, transactions and operations
• Excellent communication skill both articulation and writing
• Good attention to detail and ability to prioritize, multitask, work under pressure and handle confidential and sensitive information in a professional manner in a fast paced deadline driven environment
• Data & analysis skills: able to manage data exceptions and analyse trends and out of pattern activities, working knowledge of the Internet and MS Office Suite & independently assimilate, analyse, and evaluate information from disperse data sources to determine a course of action (e.g. case closure or escalation), and record and communicate this decision clearly and concisely.

Role Specific Technical Competencies

• Manage Risk
• Manage People
• Compliance Policies and Standards
• Compliance Advisory
• Investigations
• Manage Change

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Responsibilities

1. According to the company's annual strategic direction, be fully responsible for the overall management of the Asia-Pacific region;

2. Responsible for the company's supplier management, international procurement costs, logistics costs, production costs, and warehousing costs, and ensure the delivery and quality of materials;

3. Responsible for the development of the group's international business, the development of overseas markets, the layout of overseas projects, and the organization and implementation to ensure the realization of the strategic goals and investment promotion goals of the division;

4. Responsible for the communication, coordination and connection between the group headquarters and the relevant persons in charge of the overseas business platform;

5. Responsible for the research and formulation of the group's overseas investment strategy, and organize its implementation, explore overseas investment projects, grasp and judge relevant investment opportunities and risks;

6. Responsible for the specific work plan and task allocation arrangement of overseas project investment, work closely with team members to complete the work of acquisition and merger projects, and ensure the overall project quality;

8. Responsible for the comprehensive management of overseas business team building and talent selection.

Qualifications

1. Experience in catering or retail management system, with experience in first-line brand enterprises preferred;

2. High level of Chinese and English, both Chinese and English can be used as working languages, Cantonese is preferred;

3. Rich professional knowledge, including procurement management, process management, logistics, warehousing and other modules;

4. Have clear business planning and support capabilities for external partners (franchisees, etc.) and the ability to increase store turnover.

5. Have the ability to organize, communicate, coordinate relevant departments and integrate resources, understand and deepen the business processes and standards of the company's core departments;

6. Understand international policy trends and market economic changes, have a business mind, and have insight into the market macro-economy.

7. Love your job, have strong data analysis skills, strong stress resistance, entrepreneurial mentality, and business thinking.