Position Summary

QSC is currently seeking a highly motivated leader to build the company’s presence in the South East region in the newly created role of Director, SE Asia. The ideal candidate brings many years of executive leadership experience with a broad range of functions and region-specific knowledge relevant to Asia Pacific, and a general manager mindset to build out QSC Southeast Asia and carry forward the strong momentum of the brand and the company in the region. In this capacity, the Director, SE Asia will lead the creation of QSC’s SE Asia to develop and lead a high-functioning team, and oversee all key aspects of QSC’s operations in the region with a keen eye to maximize QSC’s potential and ensure scalable, long-term growth. The Director, SE Asia will be reporting directly to the Senior Director, Southeast Asia Pacific.

Essential Functions/Core Duties

• Efficiently convey the management's vision and priorities to all relevant stakeholders within the company.
• Assist in developing and comprehending QSC's product and technology vision and roadmap, while ensuring that QSC's go-to-market and business strategies are well-matched.
• Ensure that every function in the Southeast Asia region is led by a unified and cohesive vision and shared priorities.
• Grow and increase revenue and profit margins from QSC's Sales Partners in SEA Asia.
• Drive all business development planning including building a sales/revenue plan for SEA Asia Market.
• Deliver agreed results, including product mix, and focus within budget.
• In conjunction with product development, the teams participate in market research, competitor, and customer surveys.
• Respond to and follow up enquiries within a defined period by email, telephone, and personal visits.
• Attend industry training and develop relevant knowledge and skills to enhance performance.
• Monitor and report on activities, and provide relevant management information.
• People management in:

1. Direct sales activities within the assigned areas, set expectations, provide mentorship, prioritize efforts, and hold the team accountable for building pipelines and executing each phase of the sales cycle.
2. Coach the Sales / Business Development team to uncover new opportunities and demonstrate the differentiated value of QSC solution.

Education

• Bachelor’s Degree in business, engineering, computer science, or similar discipline from a top-tier school; MBA or other advanced degree is a plus

Experience

• 10-20 years of experience in the Southeast Asia region, with 5+ years in management roles within the region in the IT or AV industry
• Proven track record of leading successful strategic growth initiatives and demonstrated ability to manage operations and teams in the Southeast Asia region

Independence

• Strong sense of ownership and ability or desire to work independently
• Expert communication, change management, and listening skills
• Excellent business acumen, problem-solving, negotiating skills, and analytical thinking
• Team player, personable, empathetic, and diplomatic
• Energetic and enthusiastic personality

I am currently working with a global Medical Device business that are looking for a Field Service Excellence Director for APAC.

This is initially not a people management position but will have a great deal of influence on how individual countries perform their Field Service operations. You will be responsible for liaising with in-country teams (both technical and commercial) to develop the regional strategy, set KPI's, drive improvements and set up an internal help centre to improve the customer experience.

This is a new role for the business so will involve you deciding on your own work as opposed to completing somebody else’s.

The Field Service Excellence Director will be responsible for:

• Develop regional technical service strategies and C.O.E. (Centre of Excellence) models, optimizing cost while ensuring a seamless customer experience.
• Drive global collaboration for business process improvement, streamline workflows, and establish customer feedback mechanisms.
• Lead improvement projects based on strategy and KPIs, ensuring integration of new approaches.

The Field Service Excellence Director will be / have:

• Both hands on technical service experience as well as COE strategic experience
• Degree qualified
• Business Improvement Process experience

If you feel you would be suitable then please apply now.

Interested parties please get in touch with Piers Atkinson via [email protected] or Roselle Cuntapay via [email protected] for a confidential discussion.

Reg No.: R1871342

BeathChapman (Pte. Ltd.)

EA License No.: 16S8112

Overview of the Role

The Media Director, Malaysia-Singapore leads end to end digital media planning and buying, with a focus on the Malaysia-Singapore market. The individual will assimilate expert knowledge of the consumers, culture, retail landscape and local media practices to build winning propositions for P&G.

Your Team

You will be part of the AMA Media headquarters based in Singapore and will report to the Senior Brand Director for AMA Media. You will work very closely with internal marketing and commercial teams, as well as external vendors and agencies to deliver results.

What Success Looks like

You shape the future of how media and technology are used in the workplace and be part of one of P&G’s billion-dollar brands. You can build relationships and drumbeats with multi-functional teams across the region to ensure seamless coordination and hands-on execution of digital media programs.

Responsibilities

• Lead digital media end to end with media planning, buying, optimization, KPI tracking, link to purchase
• Select the right audience, platforms, modelling and bidding strategies to improve media efficiency and optimize spending
• Lead digital transformation with outstanding media analytics & insights, consumer understanding
• Understand and assimilate data and insights on e-commerce, CRM, influencers, audience integration to develop digital strategies
• Run performance campaigns to drive CRM acquisition and online purchase.
• Run annual media landscape and media performance analysis to develop new media strategy.
• Digital reporting (Google, Facebook dashboards), find recommendations to improve performance.

Qualifications - External

• Minimum 5 years experience in media planning, bidding operations required and Market Ad tech space, preferably worked in media agency or Direct to consumer business
• Hands-on experience on planning campaigns & analysing results across key digital pillars – search, social, video, programmatic, website, Be-spoke, influencers
• Strong analytical ability to develop data driven media strategies. Excellent excel skills, other tools such as tableau, JMP or SQL are advantage but not requirement
• Strong leadership skills with ability to lead change and drive innovation
• High Collaboration skills internally and externally across region