Requirements

• 8+ years of experience in Business Development for Interior Design or Interior Architecture (Commercial Office Fit-Outs).
• Sales and target-driven, with expertise in client management and relationship building in a professional services context.
• Established network within the commercial office design sector.
• Strong communication skills; fluency in English and Mandarin is a plus.
• Proficient in Microsoft Office (Word, Excel, PowerPoint).
• Self-starter, adaptable, and able to thrive in dynamic environments.

Roles & Responsibilities

• Develop and implement sales plans to enhance market share and profitability, collaborating with the Managing Director to achieve sales targets and analyze financial performance.
• Ensure project management standards meet industry benchmarks, securing competitive pricing and maximizing contract margins.
• Grow and maintain the business portfolio by identifying new market opportunities and high-potential clients, while implementing effective sales strategies.
• Collaborate with interior designers, marketing teams, and contractors for resource needs, and prepare proposals and tender submissions
• Build strong relationships with clients and stakeholders, ensuring compliance with regulations.

Send your CV and portfolio via email in PDF version to [email protected].

• Accelerated growth plans in the new FY
• Strong track record of internal mobility opportunities and stability

About Our Client

We are a global brand within the industry with over 50 years of experience. The company is well-known for its investments in innovation; utilising cutting edge technology and insights to optimize operations. You will be part of a dynamic, supporting clients across multiple industries, including retail, healthcare, automotive, and technology. With a strong emphasis on employee development and career progression, the company provides a dynamic work environment where you can grow professionally. Due to expanding business needs, we have now created a Country Finance Director for the Singapore market.

Job Description

Reporting to the Regional CFO, you will oversee and drive the financial strategy of our local operations with revenue size in excess of S$250M+. You will be leading the controllership, FP&A reporting, commercial finance and compliance pillars to achieve business objectives through sound financial oversight. You are a strategic business partner to cross-functional heads and senior leadership to guide the financial decisions of the business and align with regional/global corporate goals. This person should have an eye for efficiencies and identify areas of improvements for finance processes to drive best practices.

The Successful Applicant

• Ideally, you possess a Degree in Accounting/Finance with 10+ years of finance experience with the initial career starting out in Big 4 and moving into MNC environment.
• Strong people leader with the recent years managing multiple teams within finance and proven track record in developing talents for succession planning
• Thrives well in a fast-paced and dynamic environment dealing with high volume business. Candidates from FMCG / retail / Pharmaceutical / Supply Chain will be highly desired
• You possess excellent excellent problem solving, agile and quick to respond to changes
• Great communication and interpersonal skills

What's on Offer

This is a high visibility role that allows candidates to progress within the group and have full P&L responsibilities.

Contact

Jessly Chew (Lic No: R1549000 / EA No: 18S9099)

Quote job ref

JN-102024-6553204

Phone number

+65 6416 9869

Michael Page International Pte Ltd | Registration No. 199804751N

Job Description:

We are looking for an experienced and dedicated Logistics Director to lead and oversee operations in the logistics department of the company. He/She will create logistical plans and procedures to ensure internal and external customer requirements are satisfied. The job of a Logistics and Distribution manager entails more than just organizing products storage and distribution. You will make certain that the proper product is used and you will ensure that the right products are delivered to the right location at a reasonable cost. You may also be involved in sales, transportation, stock control, warehousing and monitoring the flow of goods.

Responsibilities:

• Responsible for the overall financial and operational excellence for the various departments: Logistics, Warehouse, Delivery and Customer Service.
• Perform strategic planning including the setting of specific KPIs for each department.
• Plan and ensure continuous improvements of service & operational delivery processes.
• Take ownership of & be involved in the annual budget process.
• Ensure that all contractual deliveries are fulfilled.
• Responsible for work safety measures & risk assessment for various departments.
• Ensuring the business operates within the company mission statement.
• Investigating customer satisfaction and reporting any issues.
• Working with department heads and senior management to get the best performance from staff.
• Responsible for business development of logistics related segment.
• Any other ad-hoc projects and duties as assigned by reporting manager and/or management.

Requirements:

• Minimum a bachelor's degree in Logistics and Supply Chain or equivalent
• Has at least 5 years of management experience

Responsibilities:

• Identify and engage with potential students to enroll with the school.
• To improve overall student enrollment rate and achieve student recruitment annual target.
• Achieve sales targets and contribute to the company's revenue growth.
• Collaborate with the marketing team to create effective sales plans and materials.
• Stay updated on industry trends and competitor activities.
• Provide support or consultation to ensure student feedback and retention.
• Participate in educational conferences, trade shows, and events to network and generate leads.
• Ad hoc duties as assigned.

Requirements:

• Degree or Diploma in Business, Sales & Marketing, or equivalent.
• At least 2 - 3 years of B2C sales experience.
• Prior experience within education industry or passionate to join education industry will be preferred.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for Office of Industry Engagement (OIE).
• Establish an industry engagement governance framework to support the University's engagements, including but not limited to engagement policies and processes, negotiation guidelines, cost-benefit analyses, etc.
• Lead the coordination and enhancement of partnership related processes, such as working with internal administrators such as legal, research and tech transfer office to review and manage partnership and tech commercialization processes.
• Lead the establishment of a university-wide key account and database management system through thorough review of the University's current account management practices while ensuring the requirements and needs of the Office are met.
• Develop strategies that can best enhance SMU's core competitive strengths and key value propositions to industry through close working relationships with all internal stakeholders.
• Lead, in collaboration with the Business Development team, industry fore-sighting and competitive landscape analyses to establish industry strategic priorities to recommend markets and sectors of interest to pursue.
• Formulate business and engagement strategies, to deliver innovative and creative partnership frameworks that broaden and deepen relationships and build strategic alliances that supports the goals of the University.
• Plan and organise regular internal stakeholders' updates to keep them abreast on the University's industry engagement priorities and developments.
• Oversee the reporting of OIE's annual budget and forecast review of OIE operations for OIE Director.
• Manage reporting to the University's senior management on Industry engagement activities for OIE Director. Management report will include updates, analysis, recommendations, project expectations, roadmaps, key deliverables, and quantifiable goals.
• Represent OIE, together or in lieu of the Director in high-level meetings, events, and official engagements.

• At least a Bachelor's degree; postgraduate degree would be an advantage.
• At least 12 years of relevant work experience required.
• Prior experience in management strategy and policy roles would be an advantage.
• Seasoned in business management, strategy, and governance.
• Leadership experience in leading and managing new offices, initiatives, or policies.
• Excellent interpersonal skills with ability to network at all levels, across cultures and backgrounds.
• Strong knowledge and experience in the higher education industry sector.
• A proven track record in strategic planning.
• A strong understanding of national, regional, and global business growth trends and opportunities.
• Familiarity with other dimensions of industrial partnerships including intellectual property and technology transfer, government grants, grant and contract management, and philanthropic development.
• Outstanding written and communication skills, and a clear thinker and presenter.
• Possess creative problem-solving, multi-tasking and analytical abilities.
• Resourceful, independent worker and a team player, with strong collaborative and influencing skills that enables collaboration with a wide range of partners.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

PlayFACTO @ Junction 10 is looking for experienced and passionate Student Care Teachers to join our team! Positions are available immediatly for the right candidates.

PlayFACTO School is the leading student care provider in positive holistic education and after school care for students of P1-P6. As a Student Care Teacher with PlayFACTO, you will help develop student’s hearts and minds using our unique positive education framework, daily enrichment programmes, and guided assistance of each student's Primary homework assignments.

If you are a passionate educator looking for a fun and engaging environment where you can help your Primary students develop high calibre character and educational foundations for their future, we'd like to hear from you!

Come JOIN US and make difference in student’s lives at PlayFACTO @ Junction 10!

Roles and Responsibility (Student Care Teacher)

• Delivery and presentation of lesson content to children
• Supervision of primary school children (primary 1 to 6) to ensure completion of daily homework
• Ensure safety and timely transfer of children from school to student centre when/where required
• Ensure safety and wellbeing of children at all times
• Regularly communicate with parents and guardians regarding children’s progress and behaviour
• Fetching of students from nearby schools when/where required
• Administrative work (sales, collection of fees, and collection of forms) and upkeep of centre premises.
• Any other ad-hoc duties as delegated by Centre Head

• Requirements (Student Care Teacher):
• Minimum 1-2 years of experience in education/student care/classroom experience, preferably at the primary level
• Preference given to candidates with Professional Certificate/NiTEC/Diploma/Advanced/Higher/Graduate Diploma in Linguistics/Languages, Education/Teaching/Training or equivalent
• Able to guide students in primary school subjects
• Possess excellent work ethic and professional integrity
• Exhibit a positive attitude when faced with challenges
• Love children and the learning process
• Possess a passion for working with and nurturing children

Benefits (Student Care Teacher):

• Competitive salary commensurate to each teacher’s qualifications, experience, dedication, and skill in the classroom
• Growth opportunities
• Full academic/operational training provided
• Yearly internal Professional Development courses and opportunities for external Professional Development
• A happy and positive work environment!

Does PlayFACTO sound like a good fit for you? Please apply here or send your resume via WhatsApp to 9832 2996 or to [email protected]

Please include in your resume your educational background, your work history, details of your last work experience and 1 referee that can provide a review of your previous job performance.

Please note that only short-listed candidates will be notified for interview.

· Lead day-to-day operations

· Develop budgets and financial plans to achieve profitability goals

· Holds overall responsibility for the operations department including the administration functions of the department to ensure the operations activities run smoothly and efficiently

· Responsible for the management and development of the operations team, including performance management, training compensation and resourcing matters

· Collaborate with marketing teams to promote company’s services and products

· Translates company's strategic plans into operational plans

· Defines KPI to monitor operational success

· Key interface with clients for the operations team and ensures clients requirements are met in a timely manner

· Develops and manages budget planning to minimise operations expenditure

· Stays up to date to technological changes within the industry

· Develops leadership training programs to increase operational effectiveness

· Develops operations planning and projects schedules for the operations team daily routing to ensure quality service delivery of clients projects

· Works closely with other departments

· Ensure team members to have clear defined roles, responsibilities, goals and objectives that will deliver measurable results to the company

· Assists top management in setting goals

Print Art Director

(Conceptual ATL/ BTL)

• Working days & hours: 5 days, Monday - Friday
• Salary: S$ 3,500 - 5,000
• Location: Nearest MRT: Outram Park / Harbourfront)

Responsibilities:

• Lead the print team and oversee development of work for consumer/corporate client campaigns and projects
• Conceptualising and proposing innovative print ideas (ATL/BTL)
• Oversee the day-to-day work of the design team and provide art direction guidance
• Experience work on several projects simultaneously

Requirements:

• Degree in Graphic Design, Fine Arts or equivalent from an accredited art/ design school
• Min. of 3 years professional experience as an Art Director in print and design creative
• Proficient in all the Graphic Design software – Photoshop, Illustrator, InDesign, Freehand is preferably.
• Sound knowledge in print production process preferred

Apply now for Interview arrangement

Daniel Wong | Senior Consultant | Reg No: R2095781

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Location: Singapore

Focus: SEA, GCR, Korea, India | Mid/High Touch Experience

Our Customer Success team advises and guides our wide array of customers as they map any number of business needs to Zendesk. We ensure customers are optimized and scaling effortlessly through impactful engagements, all focused on driving business and technical value. We work to understand a customer’s business, creatively provide solutions to challenges, and ultimately help their business innovate and transform using Zendesk.

A leader within our Success organization is genuinely compassionate, strategic-minded, charismatic, organized and dedicated. They believe that a customer’s experience (CX) is the common thread to transform a business and have a unique ability to instill that knowledge and interest into their colleagues and team. The ideal candidate has deep experience and interest in current and evolving Customer Experience trends.

Reporting into the RVP of Customer Success, fulfilling this role means you will help set and execute against our Customer Success strategy for APAC. You will ensure that the goals of your team and the customers they serve, align to the overall Zendesk Go-To-Market strategy. Ultimately, you and your team will be responsible for ensuring our customers derive value through product adoption and integrations, driving consultative experiences, partnerships, and product health for Zendesk’s largest and most strategic customers in order to mitigate churn and lead to expansion.

Profile:

• Deep experience in building and running Customer Success or Support, Consulting, Professional Services, Account Management or similar function, at scale
• Ability to connect customer success initiatives with organizational goals, demonstrating strategic thinking and foresight.
• Strong analytical skills to interpret data, understand customer behavior, and utilize insights for continuous improvement.
• Results-driven mindset with a proven track record of accountability for customer success metrics and effective execution.
• Natural leader with high emotional intelligence, capable of mentoring teams to enhance performance and engagement.
• Deep understanding of customer needs and a genuine commitment to fostering a culture of empathy within the organization.
• Creative thinker who encourages experimentation to identify new ways to enhance customer value and drive success.
• Excellent interpersonal skills, fostering collaboration across teams to improve customer experience and outcomes.
• Adaptable and resilient, with the ability to lead teams through change while maintaining motivation and focus.
• Sets and upholds high performance standards, with a strong ability to measure and report on customer success metrics.
• Passionate advocate for customer needs, ensuring their voice influences decision-making and strengthens loyalty.

What you'll do:

• Lead and scale a team of Customer Success Managers providing a Mid/High Touch Customer Success experience.
• Manage clear and quality-driven deliverables on a quarterly basis that showcase customer growth, trends, retention, and product/industry maturity
• Design and drive strategic improvements to scale processes, services, and systems to enable the team to exceed adoption, retention, and growth objectives
• Partner with regional Sales, Renewals, and Professional Services leadership to deliver exceptional post-sale experience and outcomes for customers
• Flex between enterprise methodologies and emerging market tactics to elevate the region and set an example for other leaders within the business
• Be a thought leader and establish executive relationships with key customers
• Create a culture of accountability and execution
• Manage, hire, and develop a team of Customer Success and technology experts who have deep industry and technical experience
• Respond to high profile, high-impact customer escalations in a manner that inspires confidence and continued customer loyalty
• Active participation within the Zendesk Customer Experience leadership team, contributing to planning, positioning, and strategy

You will have:

• Experience leading a dispersed customer-facing CS organization, across multiple subregions in Asia, for a portfolio of advanced SaaS products serving tech-savvy customers, with a breadth of exposure to a variety of customer needs.
• Minimum of 7-10 years of management experience
• Excellent oral and written communication and interpersonal skills, business fluency in an Asian language highly regarded
• Demonstrated record of using success and services to drive sales and, more importantly customer experience, forward in an innovative and repeatable way
• Experience forecasting, meeting and exceeding churn and contraction goals.
• Ability to thrive in a high growth, fast paced environment and adapt quickly to changing demands. Experience scaling teams and processes
• Data driven decision maker with a strong focus on execution
• Excellent instincts and proven ability to interface at a senior level with ease
• Experience resource planning including account alignment, planning, and hiring plans
• Willing and able to travel 25-40%
• Gainsight experience is a plus

JOB SUMMARY

• Director, Transportation Finance
• Origination, structuring, coverage and execution of aviation and structured finance mandates in Asia

RESPONSIBILITIES

• Part of the Global Transportation Finance team, based in Singapore, reporting directly to MD & Regional Head of Transportation, ASEAN and South East Asia.
• Strong origination and structuring focus, maintaining senior relationships with clients, building on existing client relationships and continue to add further new-to-bank relationships
• Active role in client and portfolio management, including proactive identification and reporting of risks and concerns
• Keeping abreast of key developments in aviation and structured finance and working closely with internal stakeholders across Coverage, Sustainable Finance, Transition Finance, Financial Markets, to engage actively with clients to spot opportunities.
• Development of junior team members.

Strategy

• Deliver the Transportation strategy as a key team member and align origination efforts to Global Banking aspirations

Business

• Originate aviation and structured finance transactions and targeting cross-sell across CCIB by leveraging existing client relationships and bringing in new-to-bank clients.
• Client interface at senior levels and ensuring that the engagement, services and quality of work meets the highest industry standards.
• Effectively use industry expertise, knowledge and professional network for ideation, generating leads for new deals and assessment of opportunities.
• Structuring of deals including extensive cross border deals, to best meet clients’ needs covering solutions ranging from senior and/ or mezzanine debt and/ or lease options, financing across different parts of the capital structure as well as cross-sell opportunities
• Lead in the preparation and presentation of high-quality pitches and marketing materials for client discussions

Processes

• Responsible as senior deal team member for end to end aspects of a deal covering origination, structuring, pitching, negotiations, due diligence, execution, credit engagement, approval processes and legal documentation
• Efficiently manage multiple stakeholders and deals at the same time working in close coordination with other deal team members, across functions, businesses and geographies.

People & Talent

• Supervise and mentor junior members of the team and contribute to their learning journey
• Lead by example to build the right culture, set objectives and expectations from the junior members and provide feedback through regular engagement
• Collaboration with all internal stakeholders especially senior stakeholders across coverage, risk, other product teams in financial markets and transaction banking, and support functions

Risk Management

• Ensure that new and existing business is consistent with the Bank’s policies, meeting applicable credit and other risk criteria, internal procedures and provide acceptable risk adjusted returns for the Bank, in line with the credit underwriting principles
• Pro-active risk management through strong engagement with clients and management of exposure.
• If and when the situation arise, own-up the transactions and lead the restructuring/recovery along with the distressed/ special assets team

Governance

• Understand and be aware of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Financial Crime Compliance; The Right Environment.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters

Key Stakeholders

• Responsible for maintaining relationships, remaining closely coordinated, and working better together with:
• Clients and Prospects of the Bank
• Regional and Global Risk Teams
• Coverage
• Loan Syndications, Capital Structuring, FM and TB
• Credit and Portfolio Management
• Internal Audit
• Business Finance and Legal & Compliance

Other Responsibilities

• Embed Here for good and Group’s brand and values in structured Finance in London; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures;

Our Ideal Candidate

• Degree from a top tier university
• 10 years of work experience in a bank or financial institution in aviation finance and/or transportation finance
• Excellent knowledge of the aviation industry is a must-have requirement with an established industry network and experience working with airlines and lessors
• Broader experience in shipping finance, corporate finance, structured finance and/or project finance is desirable
• Expertise on financing across debt structures including but not limited to senior secured deals, junior/ mezz facilities, leasing structures, warehousing facilities and working knowledge of other capital markets and structured products (e.g.- ABS) in the industry
• Proven track record in bringing in new clients and business and experience in generating tangible cross-sell for other products.
• Good understanding of sustainable finance and aviation regulations trends in the industry
• Strong demonstrated credentials in leading large complex well-structured transactions and confidently dealing with senior management of clients
• High quality analytical aptitude, interpersonal/ communication and organisational skills
• Strong work ethic, attention to detail and a passion for excellence
• Ability to multitask and deliver under time pressure in a highly competitive and dynamic deal driven environment
• A strong command in any Asian language will be an advantage as the role covers Asia markets.

Role Specific Technical Competencies

• Addressing Customer Needs
• Client Relationship Management
• Cross-Selling
• Financial Statement Analysis
• Industry Knowledge
• Sales Closing and Agreements
• Knowledge of Loan Underwriting

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

• Develop and implement comprehensive marketing communication strategies aligned with the company’s goals and objectives.
• Conduct market research and analyze trends to identify opportunities for growth and competitive advantage.
• Collaborate with senior management to define the marketing budget and allocate resources effectively.
• Ensure consistent messaging and branding across all communication channels.
  Oversee the creation and maintenance of brand guidelines and standards.
  Lead initiatives to enhance brand visibility and reputation.
  

Qualifications:

• Bachelor’s degree in Marketing, Communications, Business Administration, or a related field (Master’s degree preferred).
• Minimum of 10 years of experience in marketing communication, with at least 5 years in a leadership role.
• Proven track record of developing and executing successful marketing campaigns.
• Excellent written and verbal communication skills.
• Ability to think strategically and creatively.
• Strong leadership and team management skills.
• Ability to work in a fast-paced, dynamic environment and manage multiple projects simultaneously.

JOB SUMMARY

• The Operational, Technology and Cyber Risk (OTCR) organisation is instrumental in protecting and ensuring the resilience of Standard Chartered Bank’s operations, data, and IT systems by managing operational, technology and cyber risk across the enterprise. As a critical function reporting into the Group Chief Risk Officer (CRO), the Group OTCR team serves as the second line of defence for assuring that controls are implemented effectively, in accordance with the OTCR Framework, and for instilling a risk culture within the Bank.
• The Director, OTCR Resilience Risk, Oversight and Monitoring is a permanent strategic role that requires strong business acumen and a detailed knowledge of key regulations, industry trends, and the ability to collate, analyse and opine on disparate information to support bank-wide effort to manage Resilience related risks within risk appetite.
• The successful candidate will have key skills in crisis management, resilience risk, cyber, technology and operational risk management, regulatory environment, and vulnerabilities assessment, and be able to respond in a flexible and collaborative manner to evolving business demands, regulations, and threats.
• This individual will engage with senior stakeholders across the three lines of defence, providing subject matter expertise, advice and deliver services and/or activities specific to resilience risk. This includes advising on effective risk management practices, governance, and oversight; and providing applied knowledge to help support the development of approaches, frameworks, and policies, including guidance and training to staff.
• The role holder will deliver value by providing specialized knowledge, clear direction, and recommendations on how to effectively manage risk. This includes supporting other locations to help make balanced and informed risk decisions. This makes it critical to have senior stakeholder engagement, liaison, and negotiation experience, along with strong communication skills, and an ability to create a compelling, yet simplistic vision, for others to follow.

RESPONSIBILITIES

Strategy

• Lead and manage the pan wide governance for client service resilience ensuring Resilience risks are managed and escalated as necessary.
• Provide and consult on risk forum, reviewing and writing papers, escalating key risk matters to NFRCs & other risk committees and forums

Business

• Provide input into relevant risk committees, resilience fora and self-assessment documents, as required.
• Drive risk, process, control simplification initiatives, including oversight of integration of resilience processes, risks and controls across the business and functions.

Processes

• Risk MI production (trackers, dashboards, key metrics) covering pan wide resilience processes.
• Curating M7 data and attributes, pan bank.
• Review the control activities as mandated by the CSR Policy and applicable Standards.
• Providing expertise to other OTCR teams on risk issues and events creation, tracking and management of issues and events to completion
• Risk & CFCC Service Catalogue Primary Responsibilities
• 1 | Framework Management
• 2 | Risk Appetite
• 3 | Risk Identification, Assessment & Management
• 4 | Governance
• 5 | Learning

People & Talent

• Lead through example and build the appropriate culture and values
• Set appropriate tone and expectations from team, working in collaboration with stakeholders, whilst upholding and reinforcing the independence of the second line
• Training and support in communicating complex technical concepts to internal and external stakeholders
• In addition, this role must work with Single Point of Contact (“SPOC”) coverage teams who face into the respective Business, Region, and Group Functions. This includes enabling the SPOC to provide effective risk oversight by providing:
• Advice in high risk and/or complex matters that require specialised knowledge. This includes providing expertise or deep technical knowledge to support decision making, including interpretation of relevant regulations, data and reports.
• Analysis of internal and external trends to identify and share early risk indicators with the SPOC teams.

Risk Management

• Ensure that all activities are in line with and support of the Operational, Technology & Cyber Risk Framework under the Group’s Enterprise Risk Management Framework.
• Review and assimilate the key principles of the Client Service Resilience Policy & Operational Resilience Standards including its key domains, controls and key roles and responsibilities.
• Ensure early identification and escalation of risks, issues, trends, and developments to line management and relevant stakeholders.

Governance

• Support the engagement with relevant Group Boards to demonstrate a robust strategic governance over resilience.
• Chief Product Owner for the resilience with risk and governance oversight ensuring appropriate prioritisation in delivering the strategic plan.

Regulatory & Business Conduct

• Displaying exemplary conduct and living by the Group's Values and Code of Conduct.
• Taking personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identifying, escalating, mitigating and resolving risk, conduct and compliance matters.

Key Stakeholders

Internal

• OTCR LT
• OTCR SME, Coverage and Central Functions
• First line T&O teams as Standard owners
• ERM Governance

External

• Regulators both central and country regulators as relevant

Other Responsibilities

• Do the right thing: Be brave, be the change; Think client; Live with integrity.
• Never Settle: Continuously improve and innovate; Simplify; Learn from your successes and failures.
• Better together: See more in others; How can I help? Build for the long term.

Our Ideal Candidate

• 7 plus years experience in risk management within the Banking industry.
• A rigorous and analytical approach to risk management
• Knowledge of the Business and its franchise and/or remit.
• Experience of business partnering, including the ability to synthesise and articulate complex and technical topics clearly to diverse audiences.
• Ability to manage a diverse and challenging stakeholder community / team.
• Proven experience with co-ordination of many dependencies in a complex, large-scale environment
• Specific strong competence in the use of Excel for analysis of complex data and PowerPoint for communication purposes
• Ideally the role holder will have specific experience of resilience risk management and OTCR frameworks and have an in-depth knowledge of some of the key organisational and operational challenges faced by a Second-Line Risk function. Experience of balancing cost targets with delivery need would also be beneficial.

Role Specific Technical Competencies

• Crisis Management
• Information and Cybersecurity Risk Management
• Emerging Technologies
• Resilience Risk
• Operational and Technology Risk Management
• Regulatory Environment – Financial Services
• Risk Management
• Vulnerabilities Assessment
• Manage People
• Manage Vendors
• Manage Change.
• Business Continuity and Crisis Management.
• Regulatory Compliance

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Overview:

The Business Development Director will be responsible for driving growth, expanding market presence, and establishing strategic partnerships in the education sector. This role requires a seasoned professional with over 10 years of experience, including a minimum of 5 years in a leadership capacity. The individual will lead efforts to identify new opportunities, build relationships with key stakeholders, and manage the overall business development strategy, with a focus on expanding educational programs and services.

Key Responsibilities:
-Develop and implement a comprehensive business development strategy to grow the company’s presence in the education industry.
-Identify and pursue new business opportunities, including potential partnerships with schools, educational institutions, and other key players in the sector.
-Build and maintain relationships with clients, partners, and industry stakeholders in education.
-Lead the negotiation and closing of major business deals and contracts related to education services and programs.
-Collaborate with the marketing and sales teams to create go-to-market strategies for new educational products and services.
-Analyze market trends and competitors in the education space to adapt business strategies accordingly.
-Represent the company at education-related conferences and events to build networks and increase visibility.
-Monitor and report on the success of business development activities, adjusting strategies as needed.


Requirements:
-Bachelor’s degree in Business, Education, Marketing, or a related field (Master’s preferred).
-Minimum of 10 years of professional experience, with at least 5 years in a leadership role within business development or education management.
-Proven track record of successful business development and revenue growth in the education sector.
-Strong leadership, communication, and negotiation skills.
-Ability to think strategically and make data-driven decisions.
-Strong network within the education industry and ability to build new connections quickly.
-Experience managing a team and working cross-functionally with other departments.
-Ability to thrive in a fast-paced, dynamic environment.

Responsibilities:

Design, detailing, specification preparation and construction oversight for the full range of Mechanical packages for design and build of advanced technology and life science projects
Determining and defining sustainability targets;
Review of the design of Mechanical systems, produced by other team members, for technical compliance with specified and contracted client/customer requirements;
Formulating and driving any necessary recovery plans relating to Design,Cost &Schedule
Representing Mechanical Department in monthly HOD Meetings;
Performs monthly department meetings and provides a status update on development of projects and business development;
Informs and updates on latest technical developments and codes/ standards updates in the industry in regards to Mechanical engineering
Attend monthly HOD Meeting
Mentoring of the Lead Engineers with the intent of securing properly trained personnel to ensure the continual expansion of the company.
Establishes and updates individual competency profile for each team member;
Creates development and training plan for each direct report;
Actively manages performance (goals, action plans and key performance factors);
Establishes succession management planning;

Requirements:

Degree in Mechanical Engineering
At least 10 years of Design and Construction experience in a high-tech industry or other multiple discipline orientated construction business
Experience in implementing change strategies internally
Experience in strategic and operational planning and implementation
Experience in process and project management

• Conduct consultative sales of client; s portfolio of B2B products to marketers in South East Asia Region
• Achieve annual, monthly, and quarterly sales targets [as defined on an annual basis.
• Identify methods to promote and accelerate achievement of sales goals in the region.
• Penetrate assigned accounts, including new business, renewals, and upsell opportunities.
• Manage ongoing relationships with enterprise accounts in the region.
• Negotiate pricing and contractual agreements.
• Build and manage a strong pipeline of potential clients sufficient to exceed annual sales goals.
• Act as a digital marketing consultant for enterprise and mid-market clients, staying abreast of digital marketing best practices and helping clients meet their revenue goals.
• Work collaboratively with our Customer Success team to ensure successful client onboarding and provide white-glove support.
• Collaborate with internal teams to ensure clients' ongoing success and satisfaction.
• Perform other duties and responsibilities as assigned.

• University Degree or equivalent experience.
• 7+ years of quota-carrying B2B sales experience, selling B2B digital marketing solutions to marketing leadership in large enterprise accounts.
• Proven history of meeting or exceeding annual targets in excess of $1.5 million USD.
• 2+ years of over-achieving sales quotas (top 10-15% of company).
• Strong track record of building positive internal relationships with sales support staff.
• A consultative sales style, with strong experience selling solutions in a fast-paced environment.

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

Student Experience and Engagement Officer

Working Time: Monday to Friday, 8.30am – 6pm
Working Location: Haw Par Villa (Nearest MRT)
Salary: $2800 - $3500

Overview and Objective of the Position

• The Student Experience and Engagement Officer is responsible for providing administrative and logistic support to student activities and events in relation to Student Committee, Student Clubs and Leadership Programs to provide an enriched campus experience and create a vibrant campus student community. This includes support for planning and executing student-related activities events, maintaining accurate records, and generating reports. The officer will also coordinate activities associated with student orientation, graduation or any University events.
• The position is also responsible for providing career information and guidance to students, helping them to define their career goals, develop job search skills and connect with recruiters.
• The officer will work closely with alumni or industry partners, securing commitments from them to provide professional expertise and volunteer service in the organising of career development workshops, internship opportunities, work-based projects, mentorship and other career related activities.

Job Duties:

1. Career Services
• Meet with students and graduates and provide successful career placement guidance.
• Coordinate planning, and implementation of internship placements for students.
• Develop and conduct relevant career development workshops to develop students’
employability skills.
• Plan and organise relevant industry engagement events to provide opportunities for
students to connect with the industry and learn from industry leaders on career and
professional development.
• Establish and maintain critical industry networks and communication links and develop
strong partnerships with industry.
• Organise career fairs and/or participate in career fairs organised by external parties or
employer partner events suitable for students and graduates.
• Promote and manage Student Leadership Programs in conjunction with personnel from the
University.

2. Alumni Relations
• Build relationships with alumni and engage them in meaningful ways.
• Keep alumni aware of School’s developments and needs.
• Attend alumni meetings and events as and when required.

3. Student Activities
• Plan, develop, review and execute programs and student activities in consultation with
Director of Academic Services.
• Set performance target, goals, objectives and priorities for each program in line with the
strategic plan targets of school.
• Manage and liaise with Student Committee and Student Clubs.
• Ensure information for students regarding the activities program is accurate and readily
available.
• Provide a high level of responsibility for students when on activities and ensure all activities
are carried out in a professional, safe, and centre appropriate manner.
• Ensure that the activities program is cost effective, and activities are financially viable.
• Build rapport with students.
• Effectively review and analyse the success of activities through a variety of mediums and
• implement changes as required.

4. Campus Events
Orientation
• Manage the planning, coordination, and execution of an orientation program each intake
students
• Manage the planning and coordination of new arrival support assistance including airport
pick up arrangement, accommodation assistance and peer mentor system.

Graduation
• Manage the planning and coordination of the annual graduation ceremony in Singapore for
school in conjunction with main campus.

Symposium/seminar/conference
• Manage the planning and coordination of symposium/seminar/conference in relations to
campusled initiatives and research development. This includes working with University
personnel to help develop, plan implement and evaluate events and special functions.

5. Other
• Maintain a current database of student knowledge and events pertaining to academic
reporting.
• Produce periodic in-house campus newsletters that are relevant to staff and students.
• Any other duties as assigned by the Director of Academic Services.

Job Requirements:
• Bachelor’s degree in Business Administration / relevant discipline
• A minimum of two years experience in a customer service/administrative role preferably in
an educational institution

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

The Singapore Disability Sports Council (SDSC) seeks a highly organized and results-oriented Corporate Services Senior Assistant Director / Deputy Director (Finance, HR, Admin) to play a critical role in overseeing the financial, human resource, governance, and operational administration of our Council.

In this pivotal role, you'll be the mastermind behind:

• Guiding our financial health: Overseeing budgets, managing cash flow, and ensuring accurate financial reporting.
• Ensuring smooth operations: Managing HR functions, collaborating with vendors, and tackling special projects.
• Upholding strong governance: Ensuring compliance with regulations and best practices.

Financial Management and Control (50%):

• Manage month-end and year-end closing procedures, including reconciliations and the preparation of financial statements, ensuring accuracy and completeness, and compliance with standards and operating procedures.
• Oversee daily financial operations, encompassing accounting, reporting, ensuring precision, timeliness, and compliance with accounting and tax regulations.
• Prepare management, statutory, and other reports as required by the Board and Committees or pursuant to applicable regulations.
• Coordinate audits, ensuring adherence to financial regulations.
• Support in cash flow management, providing projections for planning to optimise working capital gains.
• Set and monitor annual budgets and expenses.
• Administer financial systems, maintaining their accuracy and functionality.
• Collaborate with other teams to optimise budgeting, cost monitoring, and control, and oversee budgets of special projects when necessary

Governance Development and Oversight (40%):

• Ensure compliance with relevant laws and regulations, including the Charities Act, Charities (IPC) Regulations, Societies Act, and Code of Governance for Charities & IPCs.
• Prepare reports and minutes for the board, selected committees and General meetings, as may be required.

Human Resource Policies and Administration (10%):

• Ensure compliance with MOM and relevant laws and regulations
• Implement and oversee compensation and benefits frameworks.
• Manage staff recruitment, engagement, and payroll administration.

Additional Responsibilities:

• Collaborate with vendors to ensure the proper management of insurance, IT, and data management systems.
• Undertake additional ad hoc tasks as required by the Executive Director.

Requirements:

• Degree in Accounting, Finance or related field, preferably with professional accounting certification
• Minimum of 5 years of relevant managerial experience
• Experience in HR and charities governance is advantageous, with a preference for candidates who have sector-specific experience
• Proficiency in MS Office and ERP software
• Strong leadership, communication and interpersonal skills
• Positive attitude and ability to work in a fast-paced environment

Why Join Us?

At SDSC, you will be part of a passionate team dedicated to promoting and supporting disability sports in Singapore. We value collaboration, innovation and commitment to our mission.

If you are ready to make a difference and meet the above requirements, we invite you to apply by sending your resume and cover letter to [email protected].

Your new company
Our client is a fast growing food and beverages company, with a strong presence across Asia. They are looking for an experienced Regulatory Affairs Lead to help them grow their regulatory team here in Singapore.

Your new role

Below are some of the key responsibilities for the role;

· Develop and implement regulatory strategies to ensure compliance with all applicable laws and regulations.

· Stay up-to-date on changes in regulatory requirements and translate them into actionable steps for the organization.

· Lead and manage a team of regulatory professionals, providing them with training, coaching, and mentorship.

· Preparation and submission of post-market surveillance reports.

· Conduct risk assessments and identify potential regulatory compliance issues.

· Represent the company in interactions with regulatory agencies.

· Manage and maintain regulatory documentation and records.

What you'll need to succeed
The successful candidate, should have;

· Bachelor's degree or higher in a relevant field, such as Food Science, Chemistry, Microbiology, or Nutrition.

· At least 5 years of experience in food regulatory affairs management (preferably expertise in AMER or EMEA region)

· Proven track record of success in leading and managing a team of regulatory professionals.

· Excellent communication and interpersonal skills.

· Ability to work independently and as part of a team.

What you'll get in return

· Regional exposure

· Part of the pioneer and growing team

· Opportunity for fast-track career progression into management

What you need to do now
If you feel like you meet the above requirements or know someone who does, then click on the link to apply, or, you may send your application/referral directly to me at [email protected].

If this job isn't quite right for you but you are looking for a new position, please contact me for a confidential discussion on your career.

EA Reg Number: R21103292 | EA License Number: 07C3924 |Company Registration No: 200609504D

Position: REGULATORY AFFAIRS MANAGER (1 vacancy - immediate)

Job Description (all processes will be taught in-house):

· Co-ordination and online submission of various formatted documentation to the Health Sciences Authority (Ministry of Health)

· Compiling of client's dossiers for medical devices and applications as per Ministry's requirements

· Formatting of medical dossiers documents

· Checking for accuracy in verification and validation of reports

· Responding to Ministry queries when necessary

· Able to work under pressure, multi-task and detail-oriented

· Filing & Ad-hoc duties

· Keen attitude towards learning and able to meet timelines

· Strong commitment and willingness to learn and grow with the company

Requirement:

· Preferably Degree holders with at least 2 years of experience in Regulatory Affairs for Medical Device / Pharmaceutical in Singapore / Southeast Asia (more than 1 country would be preferred)

· Required language(s): English

· Required Skill(s): Good command of computer Skills, Microsoft Office

· Good aptitude to learning in a challenging Healthcare Industry

· All processes will be taught in-house and to show ability to have a good grasp of handling these processes

Why Join Us:

· Network: Nyprax works with a vast network of medical devices and IVD clients worldwide, from MNCs to SMEs.

· Working Hours: Mondays – Fridays, 9am – 6pm

· Work Location: 116 Changi Road, #04-05 Wis@Changi, Singapore 419718

· Nearest MRT station:Eunos Station or Bus Interchange. 5-7 minutes’ walk to office

· Remuneration: Candidate can expect attractive remuneration with good KPI bonuses

· Environment: Friendly working environment with good training provided

Company Overview: www.nypraxpharma.com

Nyprax Pharma is a rapidly expanding Regulatory Affairs Consultancy firm. With over 20 years of experience in the field of Regulatory compliance, we offer expert guidance and consultation ensuring smooth submissions to meet the local regulatory requirements so as to enable your medical devise to be imported, distributed and marketed in Singapore.

COMPENSATION:

MID - CAREER INDIVIDUALS: S$ 4500/MONTH - starting salary

Career growth is dependent on personal aptitude and ambition

Contact:Bharat Kumar ([email protected])

1. Communicate with regulatory bodies on regulatory affairs (e.g. product registration, change notifications)
2. Communicate with team members on required regulatory requirements during product development
3. Dossier preparation and submission for product registration
4. Support post-market activities (e.g. customer complaint, post-market surveillance, adverse events, field safety corrective action)
5. Support regulatory inspections/audits
6. Read, analyze and interpret respective medical device regulations
7. Keep up to date with regulatory affairs. Monitor and evaluate impact of any new or changing regulatory environment/landscape in regions of interests
8. Other ad-hoc duties related to regulatory affairs (e.g. artwork approval, change control impact analysis)

1. Degree in Life Science, Bioengineering, Biotechnology or a related discipline
2. Good knowledge in:

• Immunoassay and Clinical Chemistry IVD
• Regulatory requirements of ASEAN countries and EU
• IVD standards and guidelines (e.g. CLSI, ISO 62366)

1. At least 3 years working experience in medical device registration with Health Sciences Authority
2. Experience in medical device registration in ASEAN countries and EU will be a plus
3. Experience working in an ISO 13485 environment will be a plus.

1. Able to work independently and in a cross functional team
2. Able to communicate effectively
3. Well organized with good documentation habits
4. Proactive, responsible, results driven, highly self-motivated, adaptable and a self-learner

Applicants with extensive experience may be offered a senior position.

About the company

Our client is an established commodity firm with a strong presence in APAC and the Middle East. They are looking for a seasoned HR Director to drive its global HR strategies.

About the job

Reporting to the Managing Director and leading a team of two, this role will:

• Provide strategic HR leadership and guidance to senior leaders and managers across the organization, aligning HR initiatives with business objectives
• Drive HR strategy, talent management, HR Analytics and organizational development to achieve business outcomes
• Collaborate with senior leaders to understand business needs and provide HR solutions
• Foster strong relationships with stakeholders to ensure HR initiatives align with business priorities
• Implement recruitment and talent management strategies to attract, retain, and develop top talent
• Manage succession planning and workforce planning initiatives

Skills and experience required

• Degree in Human Resources, Business Administration or equivalent
• Minimum 10 years’ of HR experience, with 5 years of business partnering experience
• Regional experience in commodity industry is required
• Strong communication skills and relationship management
• Solid knowledge of local labor legislation and practices of APAC region
• Travel to regional offices is required for this role

ROLE OVERVIEW

The Group Operations Director at Mandala Club is responsible for managing and overseeing the daily operations, business initiatives and projects which entails close collaboration with both internal and external stakeholders, in consultation with direct supervisor. You will be the one to ensure that our business is well-coordinated and productive by managing its procedures and coaching its people. The goal is to safeguard and augment the efficiency of the company’s operations to facilitate accelerating development and long-term success.

KEY OBJECTIVES & DELIVERABLES

Strategic

● Act as the strategic support to the COO, in executing the day-to-day business operations, implementation of initiatives, brainstorming and achieving business goals.

● Lead on strategic planning & business development for Apex Retail which aims at driving incremental revenue, expense management and operational efficiencies.

● Explore and develop new business opportunities along with the COO, through conducting active market research and brainstorming with various stakeholders.

● Liaise with internal stakeholders to establish close synergy and collaboration which leads to more efficient operations and revenue opportunities.

Business Development and Financial

● Support the COO on brainstorming, planning, presentation and execution of business operations initiatives and projects, which entails project management and coordination with various stakeholders.

● Work with COO and Department heads to set strategic business goals and workplan for each department to dovetail with the company’s overarching goals.

● Works with the COO to formulate short- and longer-term business plans and performance targets/indicators for the respective department, to achieve optimal operational efficiency, cost savings and guest satisfaction.

● Perform financial analysis and business reporting to facilitate business decisions.

● People and Cross Departmental Functions

● Work closely with the Sales and Marketing Departments in planning, developing, implementing, and evaluating advertising, marketing strategies, and trade promotion programs to achieve revenue growth.

● Provide leadership guidance, development and coaching to team members and encourage individual development especially amongst Direct Reports.

DUTIES AND RESPONSIBILITIES

• MANAGE THE DAILY GUEST SERVICES OPERATIONS: CONCIERGE, BELL SERVICE, DOOR SERVICE, PARKING VALET, NIGHT RUNNERS

• Leading the direction and supervision of all Guest Services duties are performed and maintained in accordance with the hotel’s standards and in line with hotels’ strategic plan
• Manpower planning, recruitment, training, deployment
• Liaison between Front Office departments and rest of hotel for effective guest experience
• Develop, implement, evaluate, review and conduct training and audits in accordance with the hotels’ overall training and development plan

• MANAGEMENT AND LEADERSHIP OF THE GUEST SERVICES TEAM
  • Handles capital and asset planning, requisition
  • Responsible for budgeting, planning and forecasting of yearly and monthly revenue and expenditure for areas of responsibility
  • Identify equipment and supplies needs and negotiate with vendors for the best quality at competitive pricing
  • Responsible for issuing, monitoring and negotiating all contracts, agreements and billings involving the department’s areas of responsibility
  • Responsible for developing, implementing, evaluating, reviewing and conducting training & CCTV audits in accordance with the hotels’ overall training and service development plan
  • Prepare, review and revisit procedures and training manuals for all levels of colleagues and to be in line with the hotels ‘operating standards
  • Conduct performance reviews, coaching, counseling and disciplining sessions with colleagues
  • Handles Guest Services inventory control system
  • Ensure that safety, health and security policies and procedures are adhered to in areas of responsibility
  • Coordinate and conduct bi-monthly department, concierge and officers’ meetings to update colleagues on hotels’ objectives, performance and goals
  • Coordinate, conduct and attend all other necessary meetings as and when required

• INVOLVEMENT IN A WIDER JOB FUNCTION
  • Presence in the driveway and lobby area at critical guest flow time
  • Ensure lobby and driveway are well managed in accordance to activities and traffic patterns
  • Investigate on service failures followed by service recovery and corrective actions to prevent future occurrence
  • Recommend, justify, coordinate and implement hotel projects in relation to process improvements
  • Use Quality Management systems to monitor and improve speed of response time and review progress
  • Review and analyze trend in guests’ needs and recommend operational changes, if needed to improve guest satisfaction and colleagues productivity
  • Develop departmental Reward & Recognition programme to recognize individuals and teams for exemplary behavior and outstanding achievements in department

• INVOLVEMENT AS A MEMBER OF THE HOTEL LEADERSHIP TEAM
  • Ensure cleanliness and appearance of lobby and related areas
  • Hands-on knowledge of computer hardware and software to manage systems and generate reports, presentations and correspondence
  • Capable of planning, defining, co-ordination and managing a service delivery system utilizing human resources, tools, data and service standards
  • Interface the needs/requirements of other departments with: Housekeeping, Engineering, F&B service, Security, Finance, T&C
  • Knowledge of Operations of group/convention activities and manpower planning
  • Knowledge of Quality Management systems
  • Knowledge of financial planning and budgeting
  • Provide a level of safety & security for arrival & departure of guests/visitors

KEY RESPONSIBILITIES:

As a key member of the Human Resource management team, you will play a vital role in designing and implementing effective people management and development policies, systems, and processes to attract, motivate, and retain talent. Your responsibilities will include collaborating with various departments to develop strategic recruitment initiatives, address skills gaps, and ensure appropriate staffing levels that align with organizational workforce and business objectives.

You will also focus on enhancing the organization’s position as an Employer of Choice by implementing innovative and progressive HR strategies. These strategies will cover manpower planning, talent acquisition, staff retention, performance management, employee relations, job design, and change management, ensuring alignment with broader HR goals and objectives.

REQUIREMENTS:

• A degree, preferably with a postgraduate qualification in Human Resources or a related field.
• At least 12 years of experience in generalist HR management roles within large organizations.
• Strong leadership skills, with the ability to manage and develop teams effectively.
• Excellent communication and interpersonal abilities, along with a customer-focused approach.
• Sound knowledge of labor laws, industry relations practices, and HR best practices.
• Experience in healthcare or related industries is advantageous.

HOW TO APPLY:

Submit your application by emailing a detailed copy of your updated Resume in MS Word Format to Cesky Ong Zhi Rong (EA Personnel Reg. No. R24121422, Achieve Career Consultant Pte Ltd EA Licence No. 05C3451) by clicking the “Apply Now” or contact Cesky at [email protected] or 9061 0702 for a confidential discussion.

• Position: Compliance Assistance To Manager
• Industry: Family Office Environment
• Working Location : Suntec Tower, Singapore
• Working Day : 5 Days 9 AM – 6 PM

** Family Office Environment in managing fund, investment and charity's budget from group of family's directors**

(Candidates need to know there is no Progression in Career)

Summary:

• To perform this job successfully, the individual is expected to handle highly sensitive and confidential information while exercising professionalism and discretion.
• Reporting and supporting the Executive Director at Singapore.
• Ideal candidate from trust consultancy firm or compliance related industry.
• Preferred working experience as compliance specialist or trust administrator.

Job Duties:

• Assist in providing administrative support / services as well as solutions meeting the needs for the Company and the Group.
• Assist in creating, formatting, and proofread documents, including letters, reports, memos, and presentations to ensure accuracy and professionalism in all written materials.
• Transcript of voice recording of meetings / phone conferences.
• Draft, review & comments emails / agreements / documents for Executive director’s consideration.
• Comfortable to identifying and evaluating legal and compliance risks within the company and the group.
• Monitor and report on regulatory changes and developments.
• Record and monitor deadlines, update status and tracking internal database / reports of relevant tasks / project assigned.
• Administer and maintain databases / files; renaming, reorganizing, and maintaining files, folders, documents, and internal database (spearhead converting largely to digitally).
• Assist in office management.
• Carry out other ad-hoc tasks / projects assigned by Manager & Executive Director

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386

⭕ The Supreme HR Advisory ⭕ 14C7279