Our Client

The Talent People is representing our client, a premier hospitality destination in Singapore, tailored to meet the needs of business professionals and corporate clients. Strategically located in the heart of the city, the hotel offers a perfect blend of modern sophistication and operational efficiency. Renowned for its exceptional service and state-of-the-art facilities, our Client is the preferred partner for corporate events, business stays, and seamless hospitality solutions

About The Role

As the Director / Head of Operations, you will oversee the seamless daily operations of our client's hospitality and healthcare facilities. Reporting directly to the General Manager, this pivotal role requires a leader with a unique blend of 5-star hotel management expertise and experience in acute healthcare environments. The ideal candidate will be an adaptable, dynamic professional who can excel in a fast-paced and diverse operational setting.

Key Responsibilities:

• Operational Leadership: Direct and oversee operations across hospitality and healthcare facilities, ensuring exceptional service delivery and operational efficiency.
• Team Development: Mentor and lead department heads, fostering a collaborative and high-performing work culture.
• Guest and Patient Experience: Drive strategies to enhance customer satisfaction in both hotel and healthcare environments, addressing feedback promptly and effectively.
• Compliance and Standards: Ensure adherence to hospitality and healthcare regulations, as well as internal quality standards.
• Strategic Execution: Work closely with the GM to align operational strategies with organizational goals, focusing on innovation and adaptability.
• Financial Management: Oversee budgets, control costs, and optimize resources to achieve financial objectives.

Experience Required:

• Minimum of 8-10 years in Hotel and Healthcare Operations Management, preferable with 3 years experience in a leadership role within a luxury or upscale hotel.
• Experience in acute hospital operations or healthcare service management is highly desireable
• Proven ability to lead and motivate diverse teams, with a focus on employee development and engagement.
• Deep commitment to delivering exceptional guest experiences, with a proactive approach to service improvement.
• Strong understanding of financial management, including budgeting, forecasting, and cost control.
• Excellent analytical and decision-making abilities with a track record of effectively resolving operational challenges.
• Superior interpersonal and communication skills, capable of engaging effectively with guests, staff and other stakeholders.
• Familiarity with Hotel and/or Healthcare Software systems.

Education/Qualification

• Bachelor’s degree in Hospitality Management, Business and/or Healthcare Administration, or a related field.
• Relevant certifications or advanced training in Hospitality and/or Healthcare management is advantageous.

Why This Role?

This is a unique opportunity to merge expertise in luxury hospitality and acute healthcare into a transformative leadership role. If you are an adaptable professional with a dynamic outlook, we invite you to shape the future of operations with our Client.

Candidates can also apply at https://www.linkedin.com/jobs/view/4103106792

The Talent People (24C2589)

COMPANY DESCRIPTION

We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibilitywork, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we’ll continue to create and deliver content that reflects the current and ever-changing face of the world.

NBCUniversal Singapore earned a Great Place to Work certification as a result of our dynamic, inclusive and resilient culture. Here you can live your passion.

JOB DESCRIPTION

You will develop and drive people strategies for Singapore and SEA, covering multiple businesses including TVD, UPI, Networks & DTC and other businesses on site. You will partner closely with key executives to cultivate an inclusive, positive and productive workplace culture; identify, develop and retain talents; create and implement local employee experiences and learning & development initiatives. You will develop and maintain a strong relationship with partners in talent acquisition, executive search, compensation & benefits, employment law, etc. to drive high quality HR services delivery to business. You will also serve as HR community leader in Singapore and role model and advocate for “one team” spirit.

You will report to Vice President, Human Resources APAC and partner closely with broader HR community as well as business leaders in Singapore and SEA.

Key Responsibilities:

Strategies

• Partnering with senior leaderships teams to develop key people strategies and objectives for the organization, ensuring that the HR initiatives and programs are clearly aligned with business priorities.
• Participate in and be a thoughtful contributor at key senior management meetings and provide HR input for strategic business projects and long-term planning and budgeting processes.

Talent

• Partner with TA team to ensure timely supply of quality talents to meet business needs.
• Play a leading role in key HR processes including talent review, compensation, performance management, talent planning etc.
• Help to identify learning needs, leveraging internal and external resources to deliver learning programs to support development.
• Provide advice to business leaders, managers and employees on all matters related to employee and organizational development.
• Ensure the delivery of corporate training initiatives.
• Partner/collaborate with HR colleagues across NBCUniversal to drive projects and bring initiatives to fruition.

Change Leadership

• Lead organizational change management process in response to business strategies.
• Where required manage HR due diligence and transaction support for M&A or divestment activity, including integration and change management

Employee Relations and Experiences

• Provide HR leadership and coaching to employees and managers regarding employee relations issues. Ensure prompt and effective management of employee relations issues and grievances.
• Offer guidance and counseling to employees and managers concerning work-related issues and work to resolve issues in a proactive and positive manner.
• Manage and communicate HR policies; develop and implement HR practices and procedures aligned to meet the needs of the business. Ensure compliance with relevant local laws.
• Work with leaders and employees to establish and maintain a positive work environment which encourages the full use of the organization’s diverse talents and abilities.
• Create and execute on Employee Survey action plans and engagement and communications activities.
• Ensure HR operational excellence in data management, HR systems, payroll coordination, on-boarding, off-boarding etc. to enable a desired employee experience.

HR Team

• Provide leadership and oversight of daily activities of local HR team.
• Provide coaching and guidance to develop HR team’s capabilities.

QUALIFICATIONS

Basic Requirements:

• Must be willing and eligible to work in Singapore.
• Must be willing to travel for work related business as necessary.
• Comfortable working in a global, matrix organization.
• Thorough understanding and significant experience of employment law in Singapore/SEA region and experience in change management.
• Ability to identify key priorities and execute on them.

Desired Characteristics:

• Experience of operating at leadership level within a business(es), as a key member of the leadership team.
• Demonstrates ability to interact with a range of personalities and styles and be able to establish effective relationships at all levels, responding effectively and timely to demanding internal clients and external partners.
• Able to quickly build credibility and be an engaging communicator who can engender trusted relationships with senior leaders.
• Ability and experiences of working in a creative, fast paced globally matrixed organization.
• Result oriented, creative and resourceful.

Job Overview:

CFS is seeking a highly motivated and organised individual to join as an Assistant Director in an important and exciting role that offers hands-on opportunities to develop, implement and manage bespoke philanthropic advisory solutions and collective giving programmes. This role is ideal for someone who is detail-oriented, proactive, and passionate about advancing strategic philanthropy.

The candidate will lead the Philanthropy Solutions, and provide knowledge and innovative programme solutions to the philanthropy advisors managing sophisticated donors.

Leading a high-impact team and is a strong team player, the candidate will play a critical role in ensuring the development and execution of bespoke programmes and initiatives to support the philanthropy advisors. The ideal candidate should have a proven track record of leading strategic philanthropic initiatives, with extensive experience in collaborating with stakeholders across various sectors.

If you are a dynamic and motivated leader with a commitment to creating meaningful impact through strategic philanthropy, we encourage you to apply.

Key Responsibilities:

• Proactively exercise creativity, foresight, and judgment in planning and bespoke philanthropy advisory services in a variety of philanthropic domains. This includes developing and implementing strategies, action plans and programmes to promote effective philanthropy in Singapore
• Provide independent leadership on complex assignments and be able to guide 1-2 team members
• Develop a thorough knowledge of advisory team’s needs to provide proactive, efficient, and expedient resources and support towards the collective growth of the advisory and solutions teams
• Oversee the end-to-end grantmaking process for donors with bespoke advisory services provided
• Stay informed about emerging trends/needs, research and innovations in the fields of sustainability and social impact to continuously build pipeline of philanthropic opportunities and evaluate effectiveness of programmes/solutions funded by donors

Qualifications/Skills:

• Masters-level qualifications in business, social sciences, public policy/health preferred
• Domain knowledge/expertise on one or more of the following sectors will be an advantage – environment/sustainability, economic, social, health and care needs and the philanthropic sector
• Strong communication, writing and interpersonal skills, with the ability to engage a range of audiences, stakeholders, funders and partners
• Ability to work under own initiative with a proactive approach to problem solving
• Proficiency in budgeting and financial management, with the ability to develop and manage budgets for philanthropic initiatives
• Strong ability to ensure compliance with relevant regulations and reporting requirements
• Able to strive in a fast-paced and dynamic environment as an independent contributor with limited resources
• Ability to write and present clear and concise reports independently
• Proficient in Microsoft Office applications (such as PowerPoint and Excel)
• Core competencies in grantmaking and grant management
• Manage, lead and motivate teams, prioritize tasks, and delegate responsibilities effectively to achieve organizational goals

We regret that only shortlisted candidates will be notified.

Company Description

Vicinity is a content production agency based in Singapore & Malaysia that focuses on inspiring and empowering others through communities and meaningful connections.

Role Description

This is a full-time on-site role for a Junior Art Director (Creative) at Vicinity in Singapore. The Art Director will be responsible for creative direction, branding, art direction, graphics, and pitches to deliver visually compelling and impactful projects.

Qualifications

• Creative Direction and Art Direction skills
• Experienced with AI tools like Midjourney.
• Branding expertise.
• Graphic design skills and abilities.
• Proficient in visual storytelling and design principles.
• Skilled in Adobe Creative Suite and other design software.
• Strong communication and presentation skills.
• Ability to collaborate effectively in a team.
• Experience in video production or related fields is a plus.

Job Description

As the Regional Sales Director of the APAC/ME Region, you will be responsible for the identification of business opportunities and expansion of our client base in the Asia Pacific and Middle East Region with emphasis on Asia, Middle East, AUS and NZ regions. You will act as the primary contact, bridging the company and its customers and collaborators leveraging the Standard Biotools' protein array technology for cancer, autoimmune, neurodegenerative and infectious disease research.

You will manage a team of sales executives and field application specialists based in these regions. This position is remote, with travel requirements of up to 50% to customer sites, conferences and

exhibitions.

Key Responsibilities

• Execute and implement the company’s commercial strategies to drive business growth and increase the company’s valuation.
• Establish, develop and maintain long-term working relationships with new and existing collaborators and customers in the region.
• Develop strategic plans and proposals for winning new opportunities with a focus on large strategic long-term recurring opportunities.
• Attend meetings with key customers, present seminars/webinars and participate in conferences and exhibitions.
• Develop strong working relationships with internal team members to develop successful longterm opportunities.
• Provide sales application support activities for our products and services.
• Build and manage a team of APAC sales executives and FAS to support the short and longterm sales and business growth targets.

Opportunity Snapshot

The Director of Implementation Services is responsible for managing the team of Implementation Managers responsible for client installations across the APAC portfolio. This includes day-to-day management and execution of the team’s responsibilities as well as management of cross-functional strategic initiatives focused on service delivery optimization and post M&A integration.

The Director of Implementation Services responsibilities include management of client installations in a data center raised floor environment. This typically includes installation of racks, electrical distribution, cages, containment systems, and data cable infrastructure. He will manage multiple simultaneous projects across several data centers in their region using standard project and construction management best practices to ensure all installations are completed on time, in budget, and error-free to meet customer Ready for Service (RFS) dates that are contractually committed.

This role offers you the opportunity to showcase your leadership skills and management expertise to make a direct impact on the largest wholesale and colocation data center provider in the world. As Director Implementation Services you will manage day to day operation of the Implementation Services team. The team is responsible for service delivery in support of Hyperscale, colocation and enterprise clients across the APAC portfolio. In addition, the team is responsible for management of limited number of internal projects required to support growth and firm’s capabilities in product offering. You will provide technical oversight to individual team members and drive execution of individual and team’s objectives. Working cross-functionally with our Data Center Operations, Sales, Sales Operations, Sales Engineering, Asset Management, Construction Accounting and other teams, you will coordinate team’s execution of all work required for the installation of equipment and infrastructure within our data centers. It will be your mission to ensure team delivers on time, on budget and achieve high satisfaction rating from internal and external clients. If you are eager to work on multiple projects in a dynamic, fast-paced environment, then we look forward to hearing from you.

The Requirements

· College Degree preferably technical (i.e.: Engineering, Tele Com. Computer Science etc.)

· Minimum 15 years of experience in operations, data center construction and/or in the telecommunications/engineering industry.

· Highlydeveloped data center industry knowledge, experience and perspective with commensurate verbal, analytical, presentation and writing skills.

· Skillful negotiation, conflict resolution and leadership skills.

· Team building and project management skills.

· Delegates effectively; has strong facilitation.

· Expert level knowledge of rack, cage, electrical distribution, and data cable infrastructure.

· Expert level knowledge in reading/interpreting construction plans, one-line drawings, and construction specifications.

· Familiarity with construction accounting and various forms of vendor agreements (MSA, AIA, etc.).

· Able to make effective presentations and respond to questions from internal and external clients.

· Highly developed customer service skills.

· Ability to analyze and solve problems involving several options with limited information.

· Advanced analytical and quantitative skills.

· Must be detail oriented with excellent communications, interpersonal and oral/written presentation skills.

· Strong multi-tasking abilities,

· Must be a self-starter, proactive, flexible, and able to work within and meet deadlines.

· Demonstrate ability to work effectively in a fast-paced, mission critical facilities environment.

· Expert level proficiency in the use of MS Productivity tools, including Word, Access, Excel, Visio, Project,

· Position requires 40 % travel to support the APAC portfolio – Australia, Hong Kong, Sth Korea

The Role

· Manages the coordination of the activities of the functional area with responsibility for results, including costs, methods and staffing.

· Reorganizes work output to ensure consistency across the organization and alignment with related organizations.

· Have input on strategy, policy and process recommendations.

· Updates current methods, practices and processes to reflect changes in internal orexternal standards and to continually improve the effectiveness and efficiency of the organization and alignment with the Global Operating Model

· Has influence on organizational decisions and can align others behind decisions.

· Ability to make sound decisions quickly and under pressure. Decisions frequently establishprecedent and may have longer-term impact.

· Manage range of strategic initiatives cross functionally.

· Act as a point person toaddress emerging issues and new business requirements.

· Can seepotential issues beyond current environment and pro-actively prepare. Analysis includes the ability to articulate conclusions and/or potential alternative solutions and often requires evaluation of intangible factors.

· Manage work flow at all facilities and acts as point of escalation.

· Works with contractors and suppliers, develops relationships and work to obtain the best quality execution and the best pricing.

· Provide oversight to qualify vendors and implement firm’s procurement procedures including tendering projects, using RFPs, purchase orders, and cost tracking templates.

· Identify and rectify any steps in the process that are delaying installations.

· Identify cost savings opportunities either by leveraging supply chain or by driving discipline in getting the best value from the installers.

· Work with the various internal teams to ensure smooth execution on Digital’s and team’s objectives.

· Work closely with Operations, Data Center Engineering, Sales Engineering, Sales, Sales Operations, Construction Accounting, Procurement, Provisioning, Finance and other teams as required.

· Manage, direct and coordinate the activities of internal or contracted personnel or third parties who are providing services or performing on-site installations.

· Ensure high satisfaction rating from both internal and external clients. Demonstrate continuous improvement in client satisfaction.

Interface with clients on escalations and in any other circumstance as needed.

ARK Connect is an Executive Search, HR Strategy & Leadership Transformation start-up founded in Singapore. ARK Connect is birthed from a vision and deep commitment to addressing the talent needs of organizations, nurturing the career journeys of candidates across Asia, and championing the cause of mental health. Guided by principles of integrity and authenticity, with a paramount focus on prioritizing people, we are fervently dedicated to assisting organizations, candidates, and individuals in overcoming obstacles to reach their utmost potential.

We are seeking an experienced and dynamic professional to lead our HR Consulting Services across Asia. The ideal candidate will be a strategic thinker with a proven track record of partnering with senior stakeholders to deliver innovative HR and workforce solutions that drive business success.

Key Responsibilities:

• Lead and develop the HR Strategy Consulting Services team across Asia
• Generate new business leads and maintain strong relationships with existing clients
• Consult with senior stakeholders on their HR and leadership agendas
• Develop and implement bespoke HR solutions that positively impact client businesses
• Provide strategic HR advice and change management expertise to diverse organizations
• Stay abreast of regional HR trends and best practices to ensure cutting-edge service delivery
• Collaborate with cross-functional teams to deliver integrated solutions
• Contribute to the overall growth and strategic direction of the consulting practice

Professional Experience and Attributes:

• Minimum 18 years’ HR strategic partnering experience in Asia, namely Southeast Asia and North Asia
• Proven track record of partnering with senior stakeholders in startups, SMEs and MNCs across Asia
• Extensive experience in strategic HR planning and change management
• Strong business acumen with the ability to understand diverse business models and industries
• Strategic thinking and problem-solving skills
• Strong analytical and project management skills
• Strong organisational ability including the ability to manage multiple projects simultaneously
• Exceptional capability in building and maintaining professional relationships
• Ability to influence and negotiate at senior levels
• Demonstrated ability to generate leads and grow a consulting practice
• Minimum Bachelor’s degree in Human Resources, Business Administration or related field
• Excellent verbal and written communication skills
• Hands-on mentality; high level of self-motivation and excellent time management skills
• Highly adaptable, you are able to work in a start-up and fluid environment
• Experience with digital HR transformation projects
• Cultural astuteness and adaptability to work with clients in diverse environments
• Fluency in English and a second language is ideal

BullionStar is a leading bullion dealer specializing in Investment Precious Metals and providing safe and secure storage solutions. With a comprehensive range of bullion products and services, BullionStar is committed to delivering exceptional value and service to our customers. We are seeking a results-driven Digital Marketing Director to join our team and lead our global online marketing efforts across the US, Singapore, and New Zealand markets.

Job Description:

We are seeking a hands-on, dynamic and results-driven Digital Marketing Director to join our team. This role is pivotal in enhancing our brand awareness, driving digital marketing initiatives and campaigns, optimizing our SEO strategies, managing inlinking efforts, and leveraging social media platforms to drive engagement and growth. The ideal candidate will have a proven track record in digital marketing, a deep understanding of SEO and inlinking tactics, and expertise in managing social media campaigns.

Key Responsibilities:

Strategy Development:

• Develop and execute a comprehensive digital marketing strategy aligned with BullionStar’s business objectives.
• Plan and coordinate marketing campaigns across various digital platforms including SEO, PPC, social media, email marketing, and content marketing.
• Monitor and analyse market trends, competitor activities, and customer behaviour to adjust strategies accordingly.

Campaign Management and Inlinking Strategy:

• Plan and executive effective SEO/SEM strategies to improve organic search rankings and drive website traffic.
• Conduct detailed keyword research to identify high-traffic, relevant keywords.
• Perform on-page SEO optimization including meta tags, headers, image alt text, and internal linking.
• Develop and manage link-building campaigns to improve domain authority and search engine rankings.
• Monitor and analyze site performance using SEO tools and analytics to identify and address issues.

Social Media Management:

• Develop and implement social media strategies to increase brand awareness and engagement.
• Create and curate engaging and relevant content for BullionStar’s social media channels, including Facebook, Twitter, LinkedIn, Instagram, and YouTube.
• Schedule and publish social media posts, ensuring consistent messaging and branding across platforms.
• Monitor social media trends, track performance metrics, and adjust strategies to improve engagement and reach.
• Engage with the online community, respond to comments, and manage customer feedback on social media.

Content Marketing:

• Oversee content creation and distribution across digital channels to attract, engage, and convert target audiences.
• Develop a content calendar and ensure timely delivery of high-quality content including blog posts, articles, videos, and infographics.
• Collaborate with internal teams and external content creators to produce compelling content aligned with brand guidelines and SEO best practices.
• Use analytics to measure content performance and optimize strategies based on insights.

Analytics and Reporting:

• Monitor and analyze digital marketing performance using tools such as Google Analytics, Moz, SEMrush, and social media analytics.
• Generate detailed reports on campaign performance, including traffic, engagement, conversion rates, and ROI.
• Provide actionable insights and recommendations to senior management based on data-driven analysis.
• Implement optimization techniques to improve campaign effectiveness.

Ownership and Collaboration:

• Provide regular updates to management on digital marketing performance, results, and strategies for improvement.
• Collaborate with cross-functional teams including sales, customer service, and IT to ensure cohesive marketing efforts and a unified brand message.
• Foster a collaborative work environment, encouraging creativity and innovation within the team.

Budget Management:

• Develop and manage the digital marketing budget, ensuring optimal allocation of resources for maximum impact.
• Monitor expenses and ROI, making adjustments as necessary to meet financial goals.
• Ensure all marketing activities are cost-effective and deliver a high return on investment.

Requirements:

• Bachelor’s degree in Marketing, Business, or a related field.
• Proven experience in digital marketing, preferably in the e-commerce or financial services industry.
• In-depth knowledge of SEO, PPC, social media, content marketing, and email marketing.
• Experience with marketing automation tools and CRM systems.
• Strong analytical skills and experience with web analytics and reporting tools.
• Excellent communication, leadership, and project management skills.
• Ability to work in a fast-paced environment and manage multiple projects simultaneously.

Preferred Qualifications:

• Experience with precious metals or financial markets.
• Certification in Google Analytics, Google Ads, or similar.
• Proficiency in HTML, CSS, and basic web design principles.

Salary and Benefits

The salary is dependent on your capability, experience and skills. The typical starting salary is SGD 7,000 to SGD 18,000 per month for a driven candidate plus up to twelve month's bonus salary, or more, with a minimum bonus salary of one month. BullionStar furthermore offers reimbursement of medical bills and access to an employee health and fitness benefit program.

This is a permanent full-time position where the successful candidate may either work from home or alternatively work from BullionStar's HQ, 45 New Bridge Road Singapore 059398. If you are passionate about digital marketing and eager to drive brand success through innovative strategies, we invite you to apply for this exciting opportunity.

ROLE

This role is part of the business development team and will primarily manage client relationships which involves regular/ ongoing contact with clients and delivering quality service to clients based in the China market and Chinese clients globally.

JOB DESCRIPTION

· Acquire prospective clients, establish and maintain strong relationships with existing clients.

· Understand and meet the needs of clients and managing their expectations effectively.

· Be familiar with the Company’s products and services to promote effectively to clients.

· Engage and coordinate with internal stakeholders to meet the needs of clients.

· Assist in initial and ongoing Customer Due Diligence (CDD) processes to fulfil Anti-Money Laundering (AML)/ Countering the Financing of Terrorism (CFT) requirements.

· Act as the Point of Contact (POC) and be responsible for all sales and service enquiries from prospects and clients.

· Organize and facilitate meetings between prospects or clients and internal or external stakeholders.

· Provide regular updates to the Head of Business Development with the progress of the sales leads.

QUALIFICATIONS & EDUCATION REQUIREMENTS

University graduate with at least 10 years of experience at asset management or financial services firm, preferrable with similar experience in an asset management/ investment licensed company in China.

Require at least 5 years of experience in a sales/ business development role.

Fluency in verbal Mandarin and written Chinese is a must.

Require a good understanding of China law on overseas investments and China Trust Law.

Require basic understanding of Singapore financial regulatory environment.

Require basic understanding of cross border tax within Asia.

Strong interpersonal, communication (written and oral), negotiation and influencing skills.

Self-starter who is adaptive, fast-learning, responsive, extremely well-organized, meticulous, detail-oriented and committed to accuracy.

Highly accurate with good attention to detail.

Proficient in MS Office Suite (Word, Excel, PowerPoint and Outlook)

CMFAS qualification will be required.

World Central Kitchen is seeking a tenacious and adaptable Response Director who excels at quick, strategic decision-making, thrives at triaging competing priorities, and is a master at building relationships, leading and motivating large teams, and teaching a diverse team of people. The Response Director embraces chaos and ambiguity while implementing WCK responses, and oversees all ground activities of the activation. The Response Director is responsible for ensuring food aid rapidly reaches communities in need in alignment with WCK’s North Star values. 

Duration: The Response Director is a three (3) year term contract position with the opportunity for renewal, offering a unique chance to lead and shape WCK's responses.

This position reports directly to the Chief Relief Officer.

Preferred Location(s): Asia - Must live within one (1) hour of an international airport.

• Bangkok, Thailand
• Dhaka, Bangladesh
• Delhi, India
• Ho Chi Minh City, Vietnam
• Kuala Lumpur, Malaysia
• Singapore, Singapore

Key Responsibilities:

Activation Management

• Respond within four (4) hours notice to a disaster area to act as Response Director, managing relief operations on the ground, or in rare cases, remotely.
• Direct Activation Managers and oversee the work of their teams, including Culinary, Distribution, Community Outreach, and Procurement/Logistics. Manage multiple additional departments represented on the ground, when needed.
• Ensure strategic and streamlined implementation of relief activities on the ground, operationalizing WCK’s North Star.
• Build and train local teams to meet our human capacity needs to feed the need, embracing our accordion model.
• Direct the scope of responses, programmatic changes, and activation timelines, in conjunction with the Chief Relief Officer.
• Facilitate and implement cross-departmental collaboration and information sharing between WCK departments and Activation Managers on and off activation, including, but not limited to, Safety and Security, Communications, Data & GIS, Technology, Volunteers, Communications, Development, Finance, and Human Resources.
• Ensure smooth transitions and complete handovers with other Response Directors, and between Activation Managers, when rotating field teams through phases of the activation.
• Complete the After-Action Report process immediately following activation wind-down, collating and drawing learnings for process improvement.

Budgeting and Logistics

• Work with the finance team to share cost projections for activations, focusing on meal production and logistical needs. 
• Adhere to WCK’s financial policies while adapting to on-the-ground requirements. 
• Collaborate with the procurement and logistics team to source materials and supplies efficiently and ensure timely delivery to affected areas.

Community and Stakeholder Engagement

• Build strong relationships with local communities first.
• Ensure the teams conduct outreach and engagement activities that contribute to WCK’s reputation as an effective, compassionate, and reliable relief organization.
• Represent WCK in the field, acting as an ambassador to beneficiaries, partners, and the media, as required.

• Ability to spend up to 70% of the time in the field. The typical duration of an activation is four (4) weeks, though timelines could be longer. 
• Must live within one (1) hour of an international airport or be willing to relocate. 
• Willingness and ability to travel frequently to remote and potentially hazardous locations within four (4) hours notice.
• Masters degree and/or equivalent preferred, or 10+ years of experience in management roles, preferably in fast paced, ever changing environments; including military, emergency response, culinary, humanitarian or event management settings. 
• Excellent training and coaching skills, and experience leading large, multidisciplinary teams in challenging and rapidly changing environments. 
• Excellent communication skills, both oral and written, with the ability to engage and coordinate with diverse stakeholders. 
• Ability to work independently with minimal infrastructure, amenities and resources.
• Willingness to work in challenging environments with austere living conditions. For example, responders may not have access to running water, communications, or electricity and they may have to sleep outdoors and use bucket toilets.
• Demonstrated negotiation and diplomacy skills in complex and potentially volatile situations.
• Exhibit a calm and composed demeanor during crisis situations, with the capacity to make sound decisions under pressure.
• Be physically fit and have the stamina to work long hours doing physically demanding tasks in varying and potentially extreme climates.
• Strong mental resilience and emotional intelligence to cope with the stressors associated with working in conflict environments.
• Display cultural awareness and sensitivity, recognizing and respecting diverse backgrounds that allow us to positively work with local communities.
• Fluency in English is required; proficiency in additional languages relevant to common disaster or conflict zones is highly desirable (Mandarin Chinese, Vietnamese, Bengali, Hindi).

The role of Response Director is critical in ensuring that WCK’s relief operations are effective, responsive, and accountable, following through on our commitment to communities in need, and upholding the high standards of the organization, guided always by WCK’s North Star.

Application & Cover Letter
This application requires a cover letter that explains your interest in this position and in working for WCK.

References and Background Checks
To help ensure the safety of our communities and our teams, our selection process will include reference and background checks, subject to any legal or regulatory requirements.

Equal Opportunity
WCK is an equal opportunity employer committed to inclusion and diversity and to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics.

Applicants must be authorized to work for any employer in the country in which they reside. We are unable to sponsor or take over sponsorship of employment at this time.

No recruiters or agencies, please.

Contract Type (If based outside United States or Spain)
We are excited to offer an opportunity for this role in partnership with Velocity Global and TCW Global. If based outside of the United States or Spain, depending on location, the successful candidate will be contracted by either VG or TCW, which will handle all HR-related processes, including payroll, benefits, and compliance, while the employee will work directly with World Central Kitchen to fulfill the job responsibilities.

As a contractor of Velocity Global or TCW Global you will receive the benefits and support of a dedicated HR team, ensuring a seamless experience while you contribute to the mission of World Central Kitchen.

Why Join Us?

Innovative Environment: Be part of a forward-thinking team that values creativity and innovation.
Global Impact: Your work will have a direct impact on building a diverse and talented global team.
Professional Growth: Opportunities for continuous learning and career development.
Dynamic Team: Work with a supportive and enthusiastic team that values collaboration and fun.

If you’re ready to bring your unique talents to a role that’s as challenging as it is rewarding, we’d love to hear from you. Apply today and let’s build the future of World Central Kitchen together!

WCK is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Join us in being a part of WCK's global talent journey!

Join us in a pivotal role that merges passion for technology with exceptional leadership skills to develop Telco and merchant partnerships to create an exciting and sustainable value proposition to end consumers. As Director, you will lead the forging of partnerships and to develop eco-systems and execute plans in support of a regional rewards programme. We are seeking an experienced, and highly independent individual to join our dynamic team

Make an Impact by:

• Lead a team for managing and growing partnerships of Travel Alliance.
• Formulate and implement strategies to strengthen partnerships and alliances.
• Build and maintain relationships with Alliance Partners globally.
• Devise, manage and coordinate partnership programme with all Alliance members including commercialization, technology integration and contractual & support obligations.
• Conduct market research to identify trends, emerging technologies, and potential business opportunities for the Alliance.
• Identify and evaluate potential partnerships and collaboration opportunities.
• Conduct post-launch analysis and continuous improvements.

Skills for Success:

• Degree in Business Admin., Engineering or related.
• Relevant ~ 8 years’ experience working in large corporation or MNCs.
• Competent and experienced in marketing skills in areas of Product Development, Business Development, Management, Customer Management, Innovation.
• Developing contracts and managing legal obligations.
• Strong stakeholder management experience.
• Strong leadership skills to manage and inspire teams.
• Proven strategic development and track record in customer relationship management or customer reward program.
• Proven marketing strategy, GTM and management skills.
• Ability to work independently under stress in a fast paced and dynamic environmenty.
• Open to Travel.

Rewards that Go Beyond

• Hybrid work arrangements
• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Are you ready to say hello to BIG Possibilities?

Take the leap with Singtel to unlock new opportunities and accelerate your growth. Apply now and start your empowering career!

The Role

The Associate Business Director will be the day-to-day client lead for several of our regional and global FMCG accounts. In this role, you will collaborate closely with cross-functional teams within the agency and partner with the client to create a regional structure that supports centralized needs, while also leading strategy and creative initiatives delivered locally. You will be a senior leader who fosters a strong partnership with clients and ensures that regional and local teams work seamlessly together.

What You Will Do

• Build and maintain a trusted, collaborative partnership with the client.
• Develop and implement a business plan for the region, aligning with overall strategic objectives.
• Work closely with the client on annual planning to ensure visibility of resource requirements throughout the year.
• Keep an open line of communication with the client to understand their needs, and collaborate with internal teams to meet them.
• Create and establish clear ways of working with both regional and local agencies to ensure alignment and consistency.
• Oversee and validate local activities across the region, ensuring they meet the highest standards and reflect the client’s goals.
• Identify and pursue organic growth opportunities based on the client’s objectives.
• Ensure the commercial success and long-term viability of the business across the region.

Who You Are

To succeed in this role, you should:

• Be a visionary storyteller, able to inspire and align both clients and teams toward shared goals.
• Synthesize complex information and engage diverse stakeholders with ease.
• Demonstrate emotional intelligence, adapting to various situations in real time.
• Take a proactive approach in identifying and activating opportunities.
• Navigate and engage with diverse cultures, both within client teams and across the agency.
• Develop and execute business plans that drive results and align with client objectives.
• Communicate effectively, adapting to cultural nuances and diverse audiences.
• Solve problems strategically, addressing challenges internally and externally.
• Possess strong commercial acumen and a deep understanding of business dynamics.

Qualifications:

• 7-10 years of experience in client service within an agency.
• Proven experience leading integrated campaigns across multiple channels.
• Strong understanding of agency and creative processes.
• Track record of building and maintaining long-term client relationships.
• Results-driven with a focus on quality and high standards.
• Exceptional interpersonal, communication, and presentation skills.
• Experience in fiscal management and effective resource allocation.
• Ability to thrive under pressure and manage high-stress situations.
• Experienced in team management and mentoring.
• Strong strategic thinking with the ability to drive business growth.
• A solid understanding of the current marketplace and trends.

Who We Are

McCann Worldgroup, part of the Interpublic Group (NYSE: IPG), is a leading global creative solutions company. The company is united across 100+ countries by a mission to build enduring brands together. McCann Worldgroup was named Network for the Year by the Andys in 2024, Network of the Year by the EPICA Awards for the sixth time and ranked Most Effective Agency Network by the Global Effie Index 2023, for the fifth time. The core McCann Worldgroup network is comprised of McCann, MRM, CRAFT, and FutureBrand, and partners with Momentum Worldwide, Weber Shandwick and UM to deliver solutions across the entire marketing spectrum.

About Go East

You(th) are the Future.

With the rapid changes in China and the world, it is essential for the younger generation to have a global perspective. While we look at the West, we should also have a balanced view by looking to the East, to find the bridge between the two worlds.

The Go East division ( 东游记, which literally means a Journey to the East in Chinese) is established under Business China to drive this purpose. We develop and execute programmes to nurture a group of Singapore-China Savvy talents, by building a unique platform for our youths to enhance their bilingual skills, understand the latest development and trends in China, and develop deeper links between Singapore and China, and beyond. This role will allow you to directly participate in fostering stronger bilingual, bicultural and international mindset and skills amongst our youth.

We work closely with partners including Institutes of Higher Learning (IHLs), organisations and

passionate individuals who share the same objectives of creating opportunities for our youth.

Embark on the Journey to the East with us today, Business China Go East team awaits you!

Job Duties & Responsibilities

1. Oversee the development and implementation of effective initiatives in cultivating and nurturing a pool of bilingual and bicultural, China-savvy and China-ready youth in Singapore.
2. Drive and oversee GoEast team for the implementation of Youth programmes and Youth Interns Exchange Programme (YES).
3. Oversee and drive business development/opportunities, recruitment and marketing of assigned programmes, events, membership strategies and implementation.
4. Identify, cultivate, and secure potential partners and sponsors for programmes/events.
5. Seek appropriate contacts and collaborations with suitable partners across industry and educational institutions.
6. Any other tasks, activities or responsibilities assigned by the Director of Go East.

Qualifications and Requirements:

1. Effectively bilingual in English and Mandarin - written and verbal communication skills.
2. Bachelor's Degree or Higher Degree in Business, Marketing, Chinese Studies, Social Science, Economics, International Relations, or other relevant disciplines.
3. Good knowledge and interest in China and International relations.
4. Minimum of 10 years relevant working experience in youth engagement and/or education, corporate and IHLs partnership/engagement and events/projects management.
5. Track record of strong relationship and partnership building skills.
6. Strong project/events management knowledge and experience.
7. Strong leadership skills, tenacity and drive to seek new programme areas for Business China that are relevant with the times.
8. Having a passion for youth development programmes/activities would be highly advantageous.
9. Singapore Citizens and Singapore PRs are welcome to apply.

International Digital Services (IDS) is a strategic and pivotal unit, contributing to the Group’s transformation vision by providing leadership in new and breakthrough strategies and development of new and emerging business and operating models. As a business unit, it is focused on adjacent to Telco opportunities, continuously innovating to harness scale and synergies across the Group to deliver quality solutions to telcos and enterprises regionally and internationally. Beyond business, IDS champions an agile and streamlined operating model while serves as a launchpad for talent development.

This role is part of a high priority talent pipeline for IDS. In this role, you will lead the strategy and business planning for International Digital Services, focused on new business, transformation and change management. You will need to leverage data to diagnose, conceptualize and plan for implementation of strategic initiatives across the organisation to achieve transformation objectives, acting as a thought partner to business units and the leadership team, and driving adoption of emerging trends, technologies and best practices to optimise organizational effectiveness and efficiency.

Make an Impact by:

• Lead the strategic planning process for International Digital Services ( IDS) alignment with the Group’s corporate planning processes. This includes collaborating with internal stakeholders to craft and deliver the Annual Operating Plan (AOP), management and board updates
• Design business performance management infrastructure, including reviewing metrics and reporting cadence to ensure effectiveness (e.g. financial reviews).
• Build broad networks across the organization via the business planning function / community to ensure timely and accurate reporting, surfacing challenges, and providing upskilling in critical skillsets such as executive communications, data visualization, problem solving.
• Track performance of key initiatives such as cost and productivity.

1) Advance Business Performance
• Set annual objectives, quarterly milestones, and drive strategy and operational excellence.
• Define success metrics and KPIs to track effectiveness of initiatives / program impact.

• Align the highest-level company priorities with effective day-to-day operations, and identify improvement opportunities within the business

nsights to advocate, challenge, and enable business decisions
• Seek and bring in external best practices, including conducting research, testing emerging ideas and technologies, to identify effective strategies and solutions to achieve transformation objectives.

2) Drive Strategic Initiatives
• Conduct data-driven business analytics to support and make recommendations on strategy.
• Collaborate with cross-functional teams to influence priorities, work alongside business unit teams to ensure priorities are met. • Escalate & frame issues to resolve on transformation priorities.
• Pilot and scale key productivity improvement initiatives for Singtel Singapore.

3) Lead Change Management
• Lead change management process including regular pulse surveys
• Works across teams to communicate business agenda on behalf of the CEO office

Skills for Success:

• Bachelor's degree in Business, IT or Electrical Engineering.
• 10+ years of relevant work experience.
• Good knowledge of telecommunications services and transformation plans
• Relevant experience working in Tech corporations or MNCs
• Competent and experienced in corporate strategy development and business planning.
• Deep experience with analytical problem-solving, quantitative analysis, and communicating findings to executive management.
• Experience leading large-scale transformations covering multiple workstreams including organisation, IT, capex, and change management.
• Understanding of survey methodologies & analyses using dashboards.

Rewards that Go Beyond
• Hybrid work arrangements

• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Are you ready to say hello to BIG Possibilities?

Take the leap with Singtel to unlock new opportunities and accelerate your growth. Apply now and start your empowering career!

We are seeking a dynamic and visionary Group Marketing Director to lead the newly consolidated marketing division. This role is pivotal in aligning and integrating marketing strategies for both our premium retail and marketing expansion arms. The ideal candidate will be a strategic thinker with a proven track record in driving consumer engagement, optimizing marketing investments, and leading diverse teams to achieve both long-term and short-term brand objectives.

Key Responsibilities:

• Develop and implement integrated marketing strategies that align with the business objectives of both premium retail and marketing expansion divisions.
• Develop and manage the marketing budget, ensuring optimal allocation of resources to achieve strategic objectives.
• Monitor and analyze the effectiveness of marketing initiatives, adjusting strategies and investments as needed to maximize ROI.
• Drive synergy across marketing initiatives to maximize brand impact and investment efficiency.
• Identify emerging market trends and consumer insights to inform strategic decision-making and innovation. Implement innovative campaigns that engage consumers and drive brand loyalty across multiple channels.
• Collaborate with brand partners and principals, retail team, operations and other departments to ensure execution excellence.
• Lead and inspire a diverse team of marketing professionals, fostering a collaborative and high-performance culture.
• Prepare and present regular performance reports and recommendations to senior management.

Requirements/ skills:

• Minimum of 10 years of experience in marketing, with at least 5 years in a senior leadership role within a premium retail or marketing expansion environment.
• Proven experience in leading integrated marketing campaigns, managing large teams, and driving strategic initiatives.
• Demonstrated success in managing significant marketing budgets and delivering measurable results.
• Exceptional strategic thinking and problem-solving abilities.
• Strong leadership and team management skills, with a track record of building and leading high-performing teams.
• Excellent communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
• Proficiency in data analysis and performance metrics to drive decision-making and optimize marketing efforts.

As a wholesale manager, you handle the daily operations of wholesale business effectively. This involves negotiating deals with suppliers, monitoring the distribution process, and developing strategies to improve sales. Below is a list of common responsibilities for a wholesale manager:

Negotiating with suppliers

Wholesale managers are responsible for negotiating deals with suppliers. You ensure that the purchased products are up to the company's quality standards and are acquired at the best possible prices.

Managing the distribution process

As part of your duties, you manage the distribution process. This means overseeing the warehousing and transportation of products, ensuring they reach retailers within agreed deadlines.

Developing sales strategies

You are also charged with developing effective sales strategies. It's your task to analyze market trends, identify potential clients, and devise plans to increase the company's sales and market share.

Summary

Responsible for the formation and implementation of the Food & Beverage annual business plan and medium term strategies, as well as establishing key performance objectives and plans to ensure the hotel meet its business targets and drives sustainable profitable growth.

Job Responsibilities

• Responsible for the conceptual and operational design of the restaurant and bar concepts in the Hotel.
• Be an active participant in the strategic marketing approach to ensure exposure the Food & Beverage of the Hotel.
• Create active strategies to maintain a strong social media capture.
• Daily monitoring of Food & Beverage performance and assume responsibility for its achievement.
• Leading the restaurants, bars and events team in proper expenses and cost control with required services and standards and monitoring the performance of all the outlets in this process.
• Proven track record in the ability to conceptualize, promote and deliver innovative promotional events.
• Overall responsibility of all operational components of the division to ensure efficiency and effectiveness of operations and maintain high standards of operations in all restaurants, bars and events.
• Drives high levels of guest satisfaction through the consistent execution of all brand standards, visible operational leadership, active trend analysis and hands-on interaction with guests and associates.
• Collaborate with the Executive Chef to continually review and refresh menu offerings as deemed by locality and region.
• Create an operational environment of education and empowerment that energizes the team to focus on guest preferences and aspirations, allowing for the creation of memorable guest experiences.
• Continuous focus on employee satisfaction and ensures continuous improvement action plans are executed effectively, and as need, with a focus on a team and succession planning culture.
• Cultivate a positive culture surrounding the guest feedback platform and formulate strategies to continually improve the guest experience.
• Cultivate a culture of exploring new strategies on how revenue streams can be developed.
• Create revolutionary new standards.
• Liaise with all outlet and kitchen management to improve service and product efficiency.
• To conduct regular hygiene audits in conjunction with the Executive Chef and Stewarding.
• Develop the Annual Department Business Plan and Financial Budget.
• Implement T&C activities within budgeted guidelines and time frame, controlling expenditure during the financial year.
• Ensure payroll for the department is run in accordance with statutory regulations and company guidelines.
• Facilitate the smooth running of the department through adequate supply of materials and equipment.
• Ensure that high level of food safety management and precautions with regards to the hotel food safety and hygiene standards (HACCP) are adhered to in the department.
• Be pro-active in controlling costs being fully aware of forecasted business and targeted profitability whilst maintaining standards.
• Plan, develop and grow the food& beverage team through leadership, mentorship and coaching to fuel the growth of the team.
• Conduct departmental orientation; ensure that all new hires and existing colleagues are trained in the on-the-job training of the Food& Beverage Division.
• Collaborate with Talent & Culture team that lead to efficient and effective recruitment process and also the team in the education plans to increase colleagues’ knowledge and skills in service and culinary excellence.
• Lead and facilitate the performance review process for the division, adhering process schedule and follow up.
• Have regular brainstorming sessions that includes all colleagues to create a flow of new and ‘improved’ ideas.
• Be fully conversant with hotel fire & life safety/emergency procedures.
• Attend all briefings, meetings and trainings as assigned by management.
• Perform other duties as directed by the management.

Qualifications / Requirements

• Minimum 5 years experience of similar capacity in the hospitality industry.
• Able to lead and motivate the team.
• Able to work under pressure.
• Possess good leadership and supervisory skills.
• Able to work in a fast paced environment, with a keen eye for quality control.

• Provides advice and guidance to other employees
• Work autonomously while ensuring CEO expectations are readily met and exceeded.
• Defining, implementing and revising operational policies and guidelines for the organization
• Working with the human resources department to create job descriptions, hire competent personnel and oversee employee training programs
• Liaising with departmental heads to develop financial plans and ensure company-wide compliance
• Developing and implementing human resources policies and Supporting strategic objectives
• Completing performance reviews in a prudent manner
• Delegating responsibilities to ensure staff members grow as capable participants
• Employing various initiatives to coach employees to optimize their capabilities.
• Ensuring compliance with laws and regulations
• Work closely with colleagues on cross-territory opportunities and other internal teams on marketing materials and cause studies
• Driving the company’s operating capabilities to surpass customer satisfaction, retention and company goals
• Overseeing marketing initiatives and implementing better business practices.
• Spearheading strategies to steer the company’s future in a positive direction.
• Oversee daily operations, while controlling and managing inventory and logistics
• Ensuring daily operations run smoothly and as efficiently as possible
• Controlling company costs and introducing tactical initiatives to address theft and other losses.
• Monitoring invoices, money handling procedures, accounting and bank processes.
• Preparing timely and accurate financial performance reports.
• Must have extensive experience in managing accounts (Xiaohongshu, TikTok, and Instagram) on self-media platforms. Familiarity with platform rules and algorithms is essential.
• Ability to develop effective self-media strategies for clients in these industries.
• Strong team management and leadership abilities. Demonstrated experience in leading teams to work efficiently and achieve goals.
• Excellent communication and coordination skills, capable of maintaining strong relationships with clients, team members, and partners.
• Strong data analysis and interpretation skills. Ability to provide optimization recommendations and improvement measures based on data insights.
• Understanding local market trends and characteristics and providing strategic advice for the company's expansion.
• Proven ability to build teams and standard operating procedures (SOPs) from scratch.
• Capable of assembling an efficient self-media operations team.
• Good communication skills in English and Mandarin to liaise with our China HQ team.

Job Descriptions

- Oversee all aspects of claims servicing within the Marine department in Singapore and ensuring claims service levels are up to client’s expectations and in compliance with company's Global Standards of Excellence.

- Working with members of the team to develop and implement a robust marine claims framework including standardization of claim documents and taking ownership to sell company’s marine claims as a key value-added service to clients, prospects and network partners.

- Be willing to undertake regional travel to meet with prospective clients, producers and Cedants including presenting on hot button claim issues to produce new leads, opportunities or emerging trends for the team

- Regularly engaging with key stakeholders in the claims process i.e. claim managers, surveyors, adjusters and lawyers to forge good relationships as well as keep ahead of market trends and initiatives in the marine claims space

Requirements

- 5 to 8 years’ experience as a claims handler preferably in Indonesian Hull / P&I claims or similar role at shipowner’s or in the maritime insurance industry.

- Education Qualifications of Degree or higher

- Any legal background will be highly favoured

- Good written and spoken communication and interpersonal skills. Being bilingual in an Asian language will be an advantage and Bahasa is a plus.

- Good time management and adherence to timelines / deadlines

- Positive work attitude, meticulous and have a good sense of integrity

- Versatile and open-minded, able to think laterally when looking at opportunities, challenges from multiple perspectives

- Highly motivated team player and resourcefulness

“To be the most loved everyday food and groceries destination!” - that’s our mission at foodpanda (small ‘f’).

foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in new verticals like grocery deliveries, with a strong tech infrastructure at our core. From our restaurants-partners, cloud kitchens and cloud grocery stores — foodpanda is just one tap away, getting everything you need into your hands quickly and conveniently!

If you love working with technology to create solutions and are not afraid to roll up your sleeves to get things done, you will find your tribe here at foodpanda. foodpanda comprises of people from more than 60 nationalities, and we believe in winning through diversity.
foodpanda is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide.

Job Description

The Director Marketplace Experience is a senior leadership role responsible for setting and executing the marketplace experience strategy across multiple countries within the region. This role leads a team of marketplace heads and their teams and collaborates with country teams to deliver a consistent, high-quality experience for vendors, customers, and riders. The Director Marketplace Experience APAC will work at a strategic level to drive transformative change, ensure alignment with organizational goals, and optimize customer-centric practices across the region.

Main responsibilities:

• Regional Strategy and Leadership: Define and execute the marketplace experience strategy across APAC
• Lead efforts to set standards, establish best practices, and drive alignment across multiple countries. Focus on creating a cohesive, exceptional experience for vendors, customers, and riders.
• Transformative Change Management: Spearhead transformative initiatives across the region to address key pain points, improve service operations, and drive continuous improvements. Engage with senior leadership to advocate for customer-centric solutions that enhance efficiency and reduce friction across markets.
• Leadership of Regional Marketplace Teams: Oversee and mentor a team of Marketplace Experience Heads in various countries. Guide each team to ensure they meet and exceed local performance goals while aligning with regional objectives. Provide support and development opportunities to build a high-performing team.
• Metrics Accountability and Performance Management: Own and monitor critical service and customer experience metrics at the regional level, such as contact rates, automation levels, line of business performance, and customer satisfaction. Drive regional strategies to improve KPIs and ensure consistency in customer experience across all countries.
• Stakeholder Engagement and Cross-Functional Collaboration: Serve as the primary point of contact for senior regional stakeholders. Build strong partnerships with Product, Operations, and Customer Support teams to drive collaborative, cross-functional efforts that support the marketplace experience strategy.
• Voice of the Customer in Regional Strategy: Champion the Voice of the Customer at the regional level, integrating feedback and insights from each market to influence product design, policy decisions, and process improvements. Advocate for customer needs and ensure regional alignment with organizational values.
• Resource Allocation and Prioritization: Develop a strategic plan for resource allocation and prioritize initiatives that have the highest impact on the customer experience across the region. Work closely with country heads to ensure optimal use of resources and alignment with local market needs.
• Process Optimization and Scalability: Identify opportunities to streamline and scale marketplace processes across the region, leveraging data-driven insights to develop scalable solutions. Drive efficiency by implementing standardized processes and best practices that improve the marketplace experience across all countries.

Qualifications:

• Minimum 12 years of experience in Customer Experience, Operations Management, or a related field, with recent focus on end-to-end support experience across multi-sided marketplaces (e.g., vendors, customers, riders).
• Proven track record in leading cross-functional teams and driving large-scale transformation initiatives that improve customer experience and reduce operational friction.
• Strong background in data-driven decision-making, with experience in managing and optimizing service metrics (e.g., contact rate, automation rate, customer satisfaction KPIs).
• Demonstrated ability to prioritize and execute on customer experience improvements in a structured, efficient, and measurable way.
• Excellent stakeholder management skills, with the ability to build trust and collaborate effectively with senior leaders, regional teams, and local stakeholders.
• Skilled in navigating complex, fast-paced environments with a focus on balancing customer-centric strategies and operational efficiency.
• Location preferably in key operational markets within the region, with flexibility for travel as needed to support regional initiatives.

• Provide strategic leadership to oversee daily operations
• Develop and execute business strategies that align with the company’s overall goals and vision.
• Establish operational goals and metrics, and drive continuous improvement initiatives across all business areas.
• Develop and manage annual budgets, analyze financial performance, and implement corrective actions where necessary.
• Ensure that key performance indicators (KPIs) for each operational area are met, including profitability, service delivery standards, and customer satisfaction.
• Drive cost-saving initiatives without compromising quality and service excellence.
• Lead, mentor, and develop a diverse team of managers across different operations to ensure high performance and professional growth.
• Foster a culture of collaboration, innovation, and accountability within the teams.
• Build and maintain strong relationships with key clients
• Act as the primary point of contact for external stakeholders, including suppliers, partners, and regulatory bodies.
• Manage contract negotiations and ensure compliance with industry standards, regulations, and service level agreements.
• Monitor industry trends, market conditions, and competitor activities to ensure the company remains competitive and compliant.
• Oversee quality control measures to maintain high service standards across all operations.
• Identify potential risks to business operations and implement proactive strategies to mitigate them.

Job Requirements

• MBA or Degree holder
• 10 years of experience in operations management, with a proven track record of success in leading multi-functional teams.
• Experience in overseeing complex operations in laundry services, bakery operations, business outsourcing services, or kitchen operations, especially in a regulated or high-demand environment (e.g., hospitals, correctional facilities).
• Strong experience in financial management, budgeting, and performance analysis, with a solid understanding of P&L management.
• Knowledge of regulatory requirements and industry standards, particularly within the healthcare, correctional, and food services sectors, is a plus.
• 5 days work at Loyang Way
• Salary depends on experience

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.

Area of responsibilities

1) Provide full support in discreet of personal and secretarial to Director.

2) Ensure highest confidential level when dealing with all matters, safekeeping documents and filings.

3) Answer phone calls and emails and take messages.

4) Manage and schedule meetings and appointments (send out calender invites).

5) Provider reminders of important task and deadlines.

6) Take minutes of meeting and follow up action if required.

7) Arrange travel arrangements, including flights, accommodation and itineraries.

8) Prepare proposal based on director's guide.

9) Assist on paperwork and administrative tasks assigned by Director.

10) Coordinate company’s events such as planning activities, meal arrangements, etc.

11) Provide support on all HR matters & activities, when required.

12) Run errands as requested, when required.

13) Provide assistance for personal errands and tasks assigned.

14) Any other area of responsibilities that the company deems necessary.

Competency requirements

1) Minimum requirement of Diploma.

2) Organizational and time management skills.

3) Proficiency in MS Office (Word, Excel, PowerPoint).

4) Ability to multitask and work efficiently.

5) Able to speak and type in Chinese to assist in preparing proposal for Chinese customers.

Working Hours
Monday - Friday : 8 30am - 5 45pm (1 Hour Break)
Saturday: 8 30am - 2 30pm (1 Saturday Shift Every 4 Weeks)

Growth Director, Asia

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

• Develop and grow ‘new’ clients with focus on multinational clients and large market segments
• Develop a pipeline of opportunities with full responsibility for converting those prospects to clients
• Actively search for new clients by developing leads through social platforms, calls, follow up on direct marketing, attend networking events and convert leads to sales opportunities
• Develop opportunities by demonstrating risk and insurance expertise and ability to help solve clients’ problems
• Engage with local and regional teams across solution lines and geography to bring the best of Aon to clients.
• Manage proposals and responses to complex tenders and develop quality presentations as needed, work with the relevant bid management in country and regional experts
• Achieve the individual sales target and overall growth targets for the region

Skills and experience that will lead to success

• Aon IQ – through formal training and knowledge sharing in addition to participation in Client Planning across geographies and solution lines, maintains strong knowledge of all Aon services and ensures that the client understands the full value delivered.
• Relationship capital: Builds and maintains deep client relationships at the executive level across multiple buying centers, and uses that capital to understand objectives, influence client thinking, and create results; Role models teamwork, collaboration, integrity, humility and respect to deliver the best of our firm to clients.
• Strategy alignment: Fully understands the client market environment and the strategic positioning of the client; able to connect client strategy to all Aon capabilities.
• Consulting skills: Identifies client needs and clearly articulates the problem to be solved; recognizes challenges and barriers to solving them and assembles internal resources to achieve the desired client outcome.
• Financial acumen: Builds strong knowledge of the client’s financials and strategy and is adept in discussing this with the client and internal teams.
• Effective communication: Listens and communicates with a client-centric, strategic focus and adapts to communication style of the client; clearly articulates client needs and action items internally; builds consensus within Aon and client organization; Communicates effectively and gives/receives feedback to continually elevate the success of the team.
• Team management: Strong influencing skills; ensures progress for all client projects and creates alignment of internal teams on related workstreams. Well versed in RFP Finalist Prep, Articulating Value and Client Discovery Facilitation and actively participates and facilitates sessions leading to better business outcomes; Celebrates successes and growth of our collective team to recognize the contributions and to elevate the engagement of its members.
• 15 years industry, consulting, relevant experience with complex, global client management.

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email [email protected]

Responsibilities:

• Lead the strategic development and expansion of Huawei Cloud’s partner ecosystem across the APAC region, with a focus on driving market penetration, revenue growth, and long-term partnerships.
• Develop and implement high-impact business development strategies, integrating market intelligence, competitive analysis, and cross-functional collaboration to accelerate the cloud partner business unit’s growth trajectory.
• Lead and influence the execution of complex, multi-stage sales motions, managing cross-functional teams to deliver scalable, high-value solutions for enterprise clients.
• Conduct advanced market research, competitor benchmarking, and data-driven analysis to optimize partner segmentation and prioritize high-value opportunities.
• Design, execute, and lead high-level workshops and strategic engagements with C-suite executives, senior leaders, and technical decision-makers to align Huawei Cloud solutions with partners’ and customers’ business objectives.
• Own end-to-end partner pipeline management, ensuring accurate forecasting, tracking, and reporting of partner-led deals, with a strong focus on performance metrics, ROI, and strategic impact.
• Mentor and guide a high-performing regional partner development team, ensuring alignment with global and
• regional business objectives, fostering a culture of accountability, collaboration, and innovation.
• Directly report to Huawei Cloud's Managing Director, providing insights, strategic recommendations, and solutions for optimizing regional sales and partner relationships.
• Work with minimal supervision, proactively driving initiatives that exceed revenue targets while ensuring adherence to business policies, processes, and governance standards.

Requirements:

• Bachelor degree in Computer Science, Engineering, Telecommunications, or a related technical field; additional certifications in Cloud technologies are highly desirable.
• Minimum of 12 years of proven experience in business development or partner management within the ICT/cloud industry, with a focus on delivering transformative cloud solutions in complex environments.
• Extensive pre-sales and post-sales experience within the cloud ecosystem, with a robust track record of managing partner relationships and driving end-to-end solution adoption.
• Exceptional leadership capabilities, with a demonstrated ability to manage, mentor, and inspire cross-functional teams while aligning business and technical goals.
• Proven experience managing large-scale, complex deals and navigating competitive, high-stakes environments to deliver business outcomes.
• Deep understanding of cloud technologies and their application to various industries, with a strong ability to influence technical and business stakeholders.
• Ability to thrive in ambiguity, exhibiting resilience, strategic thinking, and flexibility in a fast-paced, constantly evolving market.
• Exceptional communication, negotiation, and stakeholder management skills, with a consistent history of engaging and influencing senior executives and key decision-makers.
• Good command of spoken and written English and Chinese to liaise with overseas and local Chinese speaking associates.

Interested candidate who wish to apply for this position, please click on APPLY NOW

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Roles and Responsibilities

- Supervise and guide students with their homework.

- Involved with classroom management, maintain order in classroom and during outdoor activities.

- Plan, execute, organise learning resources/activities.

- Work with the Centre Supervisor.

- Fetching students from nearby schools.

- Sanitise and maintain classrooms and centre's environment.

Job Requirements :

- Minumun N/O Level, NITEC or its equivalent

- Bilingual in English and Chinese

- Patient and love in nurturing children

- Able to guide in primary school subjects

- Working hours - 5 hours daily (1-6pm)

- Working location : - Near MRT and LRT stations