Founded in 2018, ASSEMBLY WORKS PTE. LTD. is an accounting and corporate services firm centrally along Eu Tong Seng St with sheltered access to Clark Quay and Chinatown MRT stations. With strong customer-centric focus, the company has grown steadily to where it is now while maintaining 5-star customer satisfaction.

Responsibilities:

• Executive Support and Confidentiality:
  • Handle sensitive and confidential information with the utmost discretion.
  • Prepare and manage communications and documents, ensuring confidentiality and accuracy.
  • Facilitate communication and coordination by conveying the directors’ instructions and work arrangements to various stakeholders within the company.
  • Organize and maintain the directors' files, documents, and records in both digital and physical formats.
  • Assist the directors in researching and following up on matters within the directors’ responsibility, including chasing responses and triggering follow-up actions.
  • Manage the directors’ email and messaging app correspondences and serve as the primary point of contact, screening and prioritizing inquiries, and handling routine correspondence on behalf of the director.
  • Manage the task list and follow-ups for the Director
  • Assist with and provide support for the Directors tasks
• Schedule and Meeting Coordination:
  • Maintain and coordinate calendars for the directors and managing appointments.
  • Record meeting discussion and follow-up actions.
  • Assist in preparing meeting materials, presentations and reports.
• Personal Assistance:
  • Manage the directors’ expenses and reimbursements.
  • Anticipate the directors' needs and proactively suggest solutions to improve efficiency.
  • Assist with and attend to the directors’ personal matters.
• Ad Hoc Tasks:
  • Efficiently manage and execute ad hoc tasks as assigned by the directors, ranging from project management to operational adjustments.
  • Adapt quickly to changing priorities and new challenges.

Requirements:

• Bilingual in English and Mandarin to liaise with Mandarin-speaking associates due to business communications needs.
• Excellent time management skills and the ability to work independently in a fast-paced environment.
• Strong sense of responsibility and ownership in the work.
• Ability to work under pressure
• Demonstrated ability to handle confidential information with discretion.
• Excellent communication skills, both written and verbal.

Join us in a pivotal role that merges passion for technology with exceptional leadership skills to develop Telco and merchant partnerships to create an exciting and sustainable value proposition to end consumers. As Director, you will lead the forging of partnerships and to develop eco-systems and execute plans in support of a regional rewards programme. We are seeking an experienced, and highly independent individual to join our dynamic team

Make an Impact by:

• Lead a team for managing and growing partnerships of Travel Alliance.
• Formulate and implement strategies to strengthen partnerships and alliances.
• Build and maintain relationships with Alliance Partners globally.
• Devise, manage and coordinate partnership programme with all Alliance members including commercialization, technology integration and contractual & support obligations.
• Conduct market research to identify trends, emerging technologies, and potential business opportunities for the Alliance.
• Identify and evaluate potential partnerships and collaboration opportunities.
• Conduct post-launch analysis and continuous improvements.

Skills for Success:

• Degree in Business Admin., Engineering or related.
• Relevant ~ 8 years’ experience working in large corporation or MNCs.
• Competent and experienced in marketing skills in areas of Product Development, Business Development, Management, Customer Management, Innovation.
• Developing contracts and managing legal obligations.
• Strong stakeholder management experience.
• Strong leadership skills to manage and inspire teams.
• Proven strategic development and track record in customer relationship management or customer reward program.
• Proven marketing strategy, GTM and management skills.
• Ability to work independently under stress in a fast paced and dynamic environmenty.
• Open to Travel.

Rewards that Go Beyond

• Hybrid work arrangements
• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Are you ready to say hello to BIG Possibilities?

Take the leap with Singtel to unlock new opportunities and accelerate your growth. Apply now and start your empowering career!

The Role

The Associate Business Director will be the day-to-day client lead for several of our regional and global FMCG accounts. In this role, you will collaborate closely with cross-functional teams within the agency and partner with the client to create a regional structure that supports centralized needs, while also leading strategy and creative initiatives delivered locally. You will be a senior leader who fosters a strong partnership with clients and ensures that regional and local teams work seamlessly together.

What You Will Do

• Build and maintain a trusted, collaborative partnership with the client.
• Develop and implement a business plan for the region, aligning with overall strategic objectives.
• Work closely with the client on annual planning to ensure visibility of resource requirements throughout the year.
• Keep an open line of communication with the client to understand their needs, and collaborate with internal teams to meet them.
• Create and establish clear ways of working with both regional and local agencies to ensure alignment and consistency.
• Oversee and validate local activities across the region, ensuring they meet the highest standards and reflect the client’s goals.
• Identify and pursue organic growth opportunities based on the client’s objectives.
• Ensure the commercial success and long-term viability of the business across the region.

Who You Are

To succeed in this role, you should:

• Be a visionary storyteller, able to inspire and align both clients and teams toward shared goals.
• Synthesize complex information and engage diverse stakeholders with ease.
• Demonstrate emotional intelligence, adapting to various situations in real time.
• Take a proactive approach in identifying and activating opportunities.
• Navigate and engage with diverse cultures, both within client teams and across the agency.
• Develop and execute business plans that drive results and align with client objectives.
• Communicate effectively, adapting to cultural nuances and diverse audiences.
• Solve problems strategically, addressing challenges internally and externally.
• Possess strong commercial acumen and a deep understanding of business dynamics.

Qualifications:

• 7-10 years of experience in client service within an agency.
• Proven experience leading integrated campaigns across multiple channels.
• Strong understanding of agency and creative processes.
• Track record of building and maintaining long-term client relationships.
• Results-driven with a focus on quality and high standards.
• Exceptional interpersonal, communication, and presentation skills.
• Experience in fiscal management and effective resource allocation.
• Ability to thrive under pressure and manage high-stress situations.
• Experienced in team management and mentoring.
• Strong strategic thinking with the ability to drive business growth.
• A solid understanding of the current marketplace and trends.

Who We Are

McCann Worldgroup, part of the Interpublic Group (NYSE: IPG), is a leading global creative solutions company. The company is united across 100+ countries by a mission to build enduring brands together. McCann Worldgroup was named Network for the Year by the Andys in 2024, Network of the Year by the EPICA Awards for the sixth time and ranked Most Effective Agency Network by the Global Effie Index 2023, for the fifth time. The core McCann Worldgroup network is comprised of McCann, MRM, CRAFT, and FutureBrand, and partners with Momentum Worldwide, Weber Shandwick and UM to deliver solutions across the entire marketing spectrum.

About Go East

You(th) are the Future.

With the rapid changes in China and the world, it is essential for the younger generation to have a global perspective. While we look at the West, we should also have a balanced view by looking to the East, to find the bridge between the two worlds.

The Go East division ( 东游记, which literally means a Journey to the East in Chinese) is established under Business China to drive this purpose. We develop and execute programmes to nurture a group of Singapore-China Savvy talents, by building a unique platform for our youths to enhance their bilingual skills, understand the latest development and trends in China, and develop deeper links between Singapore and China, and beyond. This role will allow you to directly participate in fostering stronger bilingual, bicultural and international mindset and skills amongst our youth.

We work closely with partners including Institutes of Higher Learning (IHLs), organisations and

passionate individuals who share the same objectives of creating opportunities for our youth.

Embark on the Journey to the East with us today, Business China Go East team awaits you!

Job Duties & Responsibilities

1. Oversee the development and implementation of effective initiatives in cultivating and nurturing a pool of bilingual and bicultural, China-savvy and China-ready youth in Singapore.
2. Drive and oversee GoEast team for the implementation of Youth programmes and Youth Interns Exchange Programme (YES).
3. Oversee and drive business development/opportunities, recruitment and marketing of assigned programmes, events, membership strategies and implementation.
4. Identify, cultivate, and secure potential partners and sponsors for programmes/events.
5. Seek appropriate contacts and collaborations with suitable partners across industry and educational institutions.
6. Any other tasks, activities or responsibilities assigned by the Director of Go East.

Qualifications and Requirements:

1. Effectively bilingual in English and Mandarin - written and verbal communication skills.
2. Bachelor's Degree or Higher Degree in Business, Marketing, Chinese Studies, Social Science, Economics, International Relations, or other relevant disciplines.
3. Good knowledge and interest in China and International relations.
4. Minimum of 10 years relevant working experience in youth engagement and/or education, corporate and IHLs partnership/engagement and events/projects management.
5. Track record of strong relationship and partnership building skills.
6. Strong project/events management knowledge and experience.
7. Strong leadership skills, tenacity and drive to seek new programme areas for Business China that are relevant with the times.
8. Having a passion for youth development programmes/activities would be highly advantageous.
9. Singapore Citizens and Singapore PRs are welcome to apply.

Join us in a pivotal role that merges passion for technology with exceptional leadership skills to develop new revenue opportunities in Cloud and ICT for the region. As Director for the Cloud & Solutions business, you will lead the product development and managing the Cloud and its marketplace as well as the forging of regional partnerships and execute plans in developing new generation solutions.

Make an Impact by:

• Service Strategy, Business start-up, and Product/ P & L management.
• Develop monetization framework, collaborating with Regional Associates and Partners.
• Business Case formulation.
• Source and productize Cloud and ISV solutions.
• Negotiate and Contract with Suppliers, ISV and Telco Partners.
• Develop products and solutions expansion into SEA.
• Drive channel development and solution architect support for customers.
• Manage profit sharing and settlement.
• Team Engagement and Talent cultivation.

Skills for Success:

• Bachelor Degree in Business, IT or Electrical Engineering.
• Good knowledge of telecommunications services, ICT and Cloud Product Lifecycle.
• Relevant experience working in Tech corporations or MNCs.
• Competent and experienced in Product and Project Management skills in areas of Cloud, ICT Product Design.
• Strong results orientation and stakeholder management experience.
• Enterprise Product P&L.
• Adept in contractual framework and risk management.
• Proven Product Management, marketing strategy, Project Management skills.
• Experience in building customer journeys for SME, ie online, social media marketing, customer loyalty program management, web applications, VASes, mobile application.
• Experience and knowledgeable in cloud services and their application by Enterprise IT.
• Demonstrate transformational business cases as a business or end customers.

Rewards that Go Beyond
• Hybrid work arrangements
• Full suite of health and wellness benefits

• Ongoing training and development programs
• Internal mobility opportunities

Are you ready to say hello to BIG Possibilities?

Take the leap with Singtel to unlock new opportunities and accelerate your growth. Apply now and start your empowering career!

Job Description

• Industry/ Organization Type: Event Management
• Position Title: Project Director (Event Management)
• Working Location: Toa Payoh
• Working Hours: 5 days (Mon to Fri 10AM – 6PM)
• Salary Package: Basic Salary up to $6,000 + AWS + Variable Bonus + Incentive Scheme
• Duration: Permanent

Key Responsibilities

• Develop and implement creative plans that help us hit our goals and keep everything aligned.
• Oversee daily operations in the events department to ensure smooth sailing for all our events
• Review and enhance our processes quarterly to boost efficiency, cut costs, and elevate event quality.
• Leverage the latest tech and innovation solutions to streamline operations and minimise risks
• Oversee the planning and execution of all events, making sure they're on time, within budget, and meet our high standards
• Approve and monitor event-related spending and keep our financial records on point.
• Guide and support the project team, providing direction and developing training programs every six months to level up their skills
• Conduct quarterly reviews of team performance and give helpful feedback to keep everyone on track
• Advise project managers to ensure client needs and expectations are met for every event.
• Keep the senior management in the loop about operational performance, including event results, budget status, and any challenges every quarter.

APPLY NOW!!!

• Minimum Diploma/Degree in any discipline
• Has 8+ years of experience in event management in a fast-paced environment
• Proven leadership skills, with the ability to inspire and guide a diverse team
• Strong project management skills and experience in managing budgets

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #70652 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

LiT Strategy is a boutique strategy consulting firm specializing in providing consulting services to SMEs. We provide SMEs with quality business advisory services to help seize business opportunities and outperform their competitors.

We are looking for a candidate with 4 - 6 years of experience within the Consulting industry to join our team as an Associate Project Director. This is a full-time position and is available in Singapore and within ASEAN.

Primary Roles & Responsibilities:

1. Lead and manage delivery of assigned projects
2. Support engagement teams to develop business strategies and business plans for existing/new businesses
3. Liaise with clients (Up to C-Suite) to identify areas of improvements and provide recommendations for growth
4. Present results to the client's management team and implement recommendations incollaboration with the client's team members
5. Perform data analysis, formulate and test hypotheses, and develop financial models to quantify the feasibility of recommendations
6. Prepare proposals for prospective clients

The Ideal Candidate Should:

1. Be a graduate from Business, Finance, Accounting, Economics or other related majors
2. Possess 3 to 5 years of experience in Consulting within Singapore or the ASEAN region
3. Possess good communication, analytical and problem-solving skills with strong skills in Microsoft PowerPoint and Microsoft Excel
4. Be proficient in spoken and written English. Proficiency in one or more of the ASEAN languages is an advantage but not compulsory

Job Location: Singapore / ASEAN

We offer a competitive bonus incentive programme for top-performing candidates.

Being a boutique, there is an expectation that the job scope will be over and above what is described, and we are all expected to be hands-on. Our consultants can expect to have first-hand experience working with the founders and clients directly.

If you are interested to join our team, please email your resume to [email protected]. Please indicate “Associate Project Director” in the email subject.

Due to the high volume of applicants, kindly note that only shortlisted candidates will be contacted.

International Digital Services (IDS) is a strategic and pivotal unit, contributing to the Group’s transformation vision by providing leadership in new and breakthrough strategies and development of new and emerging business and operating models. As a business unit, it is focused on adjacent to Telco opportunities, continuously innovating to harness scale and synergies across the Group to deliver quality solutions to telcos and enterprises regionally and internationally. Beyond business, IDS champions an agile and streamlined operating model while serves as a launchpad for talent development.

This role is part of a high priority talent pipeline for IDS. In this role, you will lead the strategy and business planning for International Digital Services, focused on new business, transformation and change management. You will need to leverage data to diagnose, conceptualize and plan for implementation of strategic initiatives across the organisation to achieve transformation objectives, acting as a thought partner to business units and the leadership team, and driving adoption of emerging trends, technologies and best practices to optimise organizational effectiveness and efficiency.

Make an Impact by:

• Lead the strategic planning process for International Digital Services ( IDS) alignment with the Group’s corporate planning processes. This includes collaborating with internal stakeholders to craft and deliver the Annual Operating Plan (AOP), management and board updates
• Design business performance management infrastructure, including reviewing metrics and reporting cadence to ensure effectiveness (e.g. financial reviews).
• Build broad networks across the organization via the business planning function / community to ensure timely and accurate reporting, surfacing challenges, and providing upskilling in critical skillsets such as executive communications, data visualization, problem solving.
• Track performance of key initiatives such as cost and productivity.

1) Advance Business Performance
• Set annual objectives, quarterly milestones, and drive strategy and operational excellence.
• Define success metrics and KPIs to track effectiveness of initiatives / program impact.

• Align the highest-level company priorities with effective day-to-day operations, and identify improvement opportunities within the business

nsights to advocate, challenge, and enable business decisions
• Seek and bring in external best practices, including conducting research, testing emerging ideas and technologies, to identify effective strategies and solutions to achieve transformation objectives.

2) Drive Strategic Initiatives
• Conduct data-driven business analytics to support and make recommendations on strategy.
• Collaborate with cross-functional teams to influence priorities, work alongside business unit teams to ensure priorities are met. • Escalate & frame issues to resolve on transformation priorities.
• Pilot and scale key productivity improvement initiatives for Singtel Singapore.

3) Lead Change Management
• Lead change management process including regular pulse surveys
• Works across teams to communicate business agenda on behalf of the CEO office

Skills for Success:

• Bachelor's degree in Business, IT or Electrical Engineering.
• 10+ years of relevant work experience.
• Good knowledge of telecommunications services and transformation plans
• Relevant experience working in Tech corporations or MNCs
• Competent and experienced in corporate strategy development and business planning.
• Deep experience with analytical problem-solving, quantitative analysis, and communicating findings to executive management.
• Experience leading large-scale transformations covering multiple workstreams including organisation, IT, capex, and change management.
• Understanding of survey methodologies & analyses using dashboards.

Rewards that Go Beyond
• Hybrid work arrangements

• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Are you ready to say hello to BIG Possibilities?

Take the leap with Singtel to unlock new opportunities and accelerate your growth. Apply now and start your empowering career!

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Student Recruitment Assistant Manager and invite talented individuals to join us in our mission.

Responsibilities:

• Collaborate with the team to drive marketing and business development strategies.
• Identify high-growth areas and expand brand identity in China and beyond.
• Recruit, train, and establish good working relations with agents for student recruitment.
• Establish partnerships with educational institutions and colleges, both locally and overseas.
• Participate in educational exhibitions, open houses, and roadshows for agents & student recruitment activites.
• Conduct pre-course counselling for prospective students and attend to enquiries.
• Collaborate closely with departmental stakeholders to support, implement, and execute student recruitment plans.
• Provide support for other assignments as directed by the HOD and President.

Requirements:

• Bachelor’s or master’s degree qualification in Business Administration or related field.
• 3 years of relevant working experience, preferably in a private education institution.
• Ability to handle confidential information with discretion.

Role Description:

This role will focus on three main areas:

Subject matter expertise for AP Credit Products: work closely with market teams and clients to

support the Head of Core Products and Segments to drive expansion of Client’s consumer credit portfolio, in line with the client 2030 strategy, driving growth in associated PV and revenue across

Core benefits management: Manage AP-led benefit programmes across markets, including both Company-funded and Merchant-funded benefits; ensure the benefits are tracked and communicated; Support markets in case of any request

Responsible for revenue target: Work closely with market teams, Sourcing, Marketing and other stakeholders in developing and exploring revenue opportunities via various benefits platforms; ensure our FY25 revenue target is on track

Other responsibilities like supporting ad hoc projects, client workshops et

Qualifications

Min 8-10years or more of working experience in credit, banking, or benefits management

Bachelor's degree or above

Deep understanding of the consumer credit landscape

Solid understanding of both consumer payments and merchant business drivers, experience in working with Sourcing Team and supplier negotiation is a plus

Superior analytical and problem-solving skills

Good balance between strategic thinking and detailed, flawless execution with attention to detail

An ability to engage on technical issues and concepts across multiple organization levels inside and outside company

Able to work independently, yet seamlessly integrate and manage diverse groups and functions organized within different organizational reporting lines

Consulting Director – SAP S/4HANA Specialist

Overview:

We are searching for a dynamic and visionary Consulting Director with deep expertise

in SAP S/4HANA to join our client. This leader will drive business growth, spearhead

transformative SAP engagements, and inspire a high-performing team. If you are

passionate about delivering impactful solutions and shaping the future of SAP services,

this role is your opportunity to make a significant difference.

Key Responsibilities:

• Strategic Advisory: Act as a trusted advisor to senior client executives, providing expert guidance on SAP S/4HANA Assessments, Implementations, and Application Management Services to achieve transformative outcomes.

• Revenue Leadership: Own pipeline management and drive consulting revenue, with a sharp focus on SAP S/4HANA services and project profitability.

• Team Leadership: Lead and mentor a matrix team of 10+ consultants, fostering professional growth, team utilization, and optimal resource allocation.

• Client Engagements: Oversee large-scale, complex SAP engagements, ensuring flawless execution and delivering measurable business value.

• Business Development: Develop and manage key client accounts, create compelling proposals, and secure new SAP projects to expand the firm’s footprint.

• Innovation Driver: Build a unique selling proposition (USP) and position the firm as a leader in SAP transformations within broader digital initiatives.

• Capability Building: Conduct workshops, events, and thought-leadership initiatives to enhance internal expertise and strengthen partnerships with SAP teams and partners.

Responsibilities in Detail:

• Craft and communicate actionable roadmaps, budgets, and investment proposals tailored to SAP transformation needs.

• Translate complex business challenges into innovative SAP solutions, showcasing the value of end-to-end SAP S/4HANA capabilities to C-suite executives.

• Lead seminars and strategic discussions that highlight the transformative potential of SAP S/4HANA.

• Collaborate seamlessly across cross-functional teams to integrate SAP within broader digital transformation strategies.

• Mentor team members to develop expertise in SAP S/4HANA best practices, fostering a culture of continuous learning and innovation.Required Skills and Qualifications:

• 10+ years of SAP consulting experience, with proven success in SAP S/4HANA implementations and international onsite projects.

• Demonstrated ability to lead complex projects with exceptional stakeholder management and project management skills.

• Expertise in SAP S/4HANA migration and a strong understanding of SAP licensing models.

• Track record of consistently achieving revenue targets.

• Outstanding communication, presentation, and problem-solving abilities.

Preferred Qualifications:

• An MBA or a Bachelor’s degree in a related field.

• Entrepreneurial mindset with a passion for innovation and strategic thinking.

• Proven ability to balance persuasion and collaboration in diverse team environments.

If you are a good match for the role above, please reach out to Ritu Chaudhari for a

confidential chat today at [email protected]

UEN: 201304702D

EAs: 14S7084 / R1109143

We are seeking a dynamic and visionary Group Marketing Director to lead the newly consolidated marketing division. This role is pivotal in aligning and integrating marketing strategies for both our premium retail and marketing expansion arms. The ideal candidate will be a strategic thinker with a proven track record in driving consumer engagement, optimizing marketing investments, and leading diverse teams to achieve both long-term and short-term brand objectives.

Key Responsibilities:

• Develop and implement integrated marketing strategies that align with the business objectives of both premium retail and marketing expansion divisions.
• Develop and manage the marketing budget, ensuring optimal allocation of resources to achieve strategic objectives.
• Monitor and analyze the effectiveness of marketing initiatives, adjusting strategies and investments as needed to maximize ROI.
• Drive synergy across marketing initiatives to maximize brand impact and investment efficiency.
• Identify emerging market trends and consumer insights to inform strategic decision-making and innovation. Implement innovative campaigns that engage consumers and drive brand loyalty across multiple channels.
• Collaborate with brand partners and principals, retail team, operations and other departments to ensure execution excellence.
• Lead and inspire a diverse team of marketing professionals, fostering a collaborative and high-performance culture.
• Prepare and present regular performance reports and recommendations to senior management.

Requirements/ skills:

• Minimum of 10 years of experience in marketing, with at least 5 years in a senior leadership role within a premium retail or marketing expansion environment.
• Proven experience in leading integrated marketing campaigns, managing large teams, and driving strategic initiatives.
• Demonstrated success in managing significant marketing budgets and delivering measurable results.
• Exceptional strategic thinking and problem-solving abilities.
• Strong leadership and team management skills, with a track record of building and leading high-performing teams.
• Excellent communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
• Proficiency in data analysis and performance metrics to drive decision-making and optimize marketing efforts.

As a wholesale manager, you handle the daily operations of wholesale business effectively. This involves negotiating deals with suppliers, monitoring the distribution process, and developing strategies to improve sales. Below is a list of common responsibilities for a wholesale manager:

Negotiating with suppliers

Wholesale managers are responsible for negotiating deals with suppliers. You ensure that the purchased products are up to the company's quality standards and are acquired at the best possible prices.

Managing the distribution process

As part of your duties, you manage the distribution process. This means overseeing the warehousing and transportation of products, ensuring they reach retailers within agreed deadlines.

Developing sales strategies

You are also charged with developing effective sales strategies. It's your task to analyze market trends, identify potential clients, and devise plans to increase the company's sales and market share.

Summary

Responsible for the formation and implementation of the Food & Beverage annual business plan and medium term strategies, as well as establishing key performance objectives and plans to ensure the hotel meet its business targets and drives sustainable profitable growth.

Job Responsibilities

• Responsible for the conceptual and operational design of the restaurant and bar concepts in the Hotel.
• Be an active participant in the strategic marketing approach to ensure exposure the Food & Beverage of the Hotel.
• Create active strategies to maintain a strong social media capture.
• Daily monitoring of Food & Beverage performance and assume responsibility for its achievement.
• Leading the restaurants, bars and events team in proper expenses and cost control with required services and standards and monitoring the performance of all the outlets in this process.
• Proven track record in the ability to conceptualize, promote and deliver innovative promotional events.
• Overall responsibility of all operational components of the division to ensure efficiency and effectiveness of operations and maintain high standards of operations in all restaurants, bars and events.
• Drives high levels of guest satisfaction through the consistent execution of all brand standards, visible operational leadership, active trend analysis and hands-on interaction with guests and associates.
• Collaborate with the Executive Chef to continually review and refresh menu offerings as deemed by locality and region.
• Create an operational environment of education and empowerment that energizes the team to focus on guest preferences and aspirations, allowing for the creation of memorable guest experiences.
• Continuous focus on employee satisfaction and ensures continuous improvement action plans are executed effectively, and as need, with a focus on a team and succession planning culture.
• Cultivate a positive culture surrounding the guest feedback platform and formulate strategies to continually improve the guest experience.
• Cultivate a culture of exploring new strategies on how revenue streams can be developed.
• Create revolutionary new standards.
• Liaise with all outlet and kitchen management to improve service and product efficiency.
• To conduct regular hygiene audits in conjunction with the Executive Chef and Stewarding.
• Develop the Annual Department Business Plan and Financial Budget.
• Implement T&C activities within budgeted guidelines and time frame, controlling expenditure during the financial year.
• Ensure payroll for the department is run in accordance with statutory regulations and company guidelines.
• Facilitate the smooth running of the department through adequate supply of materials and equipment.
• Ensure that high level of food safety management and precautions with regards to the hotel food safety and hygiene standards (HACCP) are adhered to in the department.
• Be pro-active in controlling costs being fully aware of forecasted business and targeted profitability whilst maintaining standards.
• Plan, develop and grow the food& beverage team through leadership, mentorship and coaching to fuel the growth of the team.
• Conduct departmental orientation; ensure that all new hires and existing colleagues are trained in the on-the-job training of the Food& Beverage Division.
• Collaborate with Talent & Culture team that lead to efficient and effective recruitment process and also the team in the education plans to increase colleagues’ knowledge and skills in service and culinary excellence.
• Lead and facilitate the performance review process for the division, adhering process schedule and follow up.
• Have regular brainstorming sessions that includes all colleagues to create a flow of new and ‘improved’ ideas.
• Be fully conversant with hotel fire & life safety/emergency procedures.
• Attend all briefings, meetings and trainings as assigned by management.
• Perform other duties as directed by the management.

Qualifications / Requirements

• Minimum 5 years experience of similar capacity in the hospitality industry.
• Able to lead and motivate the team.
• Able to work under pressure.
• Possess good leadership and supervisory skills.
• Able to work in a fast paced environment, with a keen eye for quality control.

RESPONSIBILITIES AND DUTIES

Lead marketing consultants to Domino’s international Master Franchisees to influence strong marketing strategies in all markets to grow and protect the brand while providing brand guardrails and principles. Team responsibility is at market/master franchisee level not at store level and therefore must have experience setting strategies, building plans, and ensuring execution while working and influencing at a C-suite level. This individual will report to the VP of International Marketing.

Educating

Leads, educates, and foster long term development of marketing consultants to:

· Educate and consult markets on creating comprehensive marketing strategies based on the “Domino’s way” of doing marketing with a long-term growth in mind.

· Educate markets on the use of the Domino’s Brand Book, focusing strongly on the Global Brand Positioning with the intention to drive brand consistency across the world.

· Educate the master franchisees to make disciplined marketing decisions based on data, facts, and consumer research. Involve A+I (Analytics and Insights) as needed.

· Provide access to tools, frameworks and resources and educate markets on tools such as but not limited to pricing, brand positioning, product development and menu optimization, occasion-based channel strategies, communication and media selection and allocation (digital and non-digital).

· Team members will support markets in the creation of a comprehensive marketing strategy tied to DPI brand principles.

Consulting

Leads the consultation of key DPI accounts with the support of the regional marketing team while:

· Consult markets on key topics such as pricing, brand positioning, menu management, product development, menu optimization, communication and media selection and allocation (digital and non-digital). Involve the international digital team as needed.

· Ensure marketing strategy is connected to business strategy and that investments are prioritized accordingly

· Drive increased effectiveness and consistencies of franchisee marketing programs across the region by consulting on the design and optimization of their campaign, advertising, and media strategy.

· Consult with markets in tracking KPIs for critical metrics based on global benchmarks and suggests ways to reach said KPIs

· Consult with Master Franchisees on a robust e-commerce plan, including but not limited to optimization of owned e-commerce platforms (OLO, mobile, app), performance media (display, affiliate, paid social, SEM, and others), and image-driving media (owned, display, social, etc.) working closely with the digital team.

· Demonstrate marketing leadership skills with franchisee marketing teams and wider business.

· Lead discussions with the master franchisees to set up the long-term vision of the business to ensure profitable growth.

Building

Provide guidance and feedback as well as work alongside the regional marketing team and the marketing services team to build tools, case studies, principles, and guidelines to better consult markets.

· Solicit and manage collection, analysis and communication of case studies related to calendar management, advertising, and NAF (national advertising fund) spend.

· Regularly assess market performance to ensure key consulting topics are prioritized.

· Ensure that the Domino’s brand is positioned in a clear, consistent, and concise manner in international markets, while allowing for initiative and entrepreneurial freedom tie to the local consumer needs and wants.

· Contribute to strategic global projects by providing thought leadership and consulting

Facilitating

· Facilitate the creation of tools and content for the marketing consultants to strongly execute their objectives on a daily basis.

· Facilitate the discussion of priorities and objectives with Business Directors and RVPs aligning on key priorities and work collaboratively with other COEs.

· Facilitate conversations and discussions not only with the master franchisees’ marketing teams but also the C-suite team.

· Monitor execution of said plan and share best practice from the Domino’s ecosystem, the category and other categories

· Team member will not execute on behalf of the markets and will not manage vendors on their behalf.

Collaboration

· Embrace the DPI engagement model by preparing and leading discussions during internal planning sessions and market-facing business reviews.

· Partner closely with A&I and Digital counterparts to ensure wholistic consulting solutions.

· Share market knowledge and learning with cross-functional counterparts as lead marketing experts and master franchisee thought leaders.

· Ensure that marketing solutions do not create undue stress on other business lines.

· Be the “voice of the consumer” in discussions with other departments as well as master franchisees.

Develops Talent & Teams

• Recruit a strong team capable of meeting business objectives.
• Develop professional and beneficial relationships with peers in other areas of the organization.
• Ensure development of International Marketing team and applicable Team Members to grow talent, upscale capabilities, and improve results in markets
• Creates action plan and provide constructive feedback to develop Team Members through Individual development plans.
• Conduct semi-annual APA with direct reports and ensure down-line APA’s are being conducted to standard.
• Provide appropriate levels of Team Member recognition, engagement, and motivation.
• Responsible for selection and employment decisions related to direct reports.

QUALIFICATIONS

· Minimum of 10+ years of increasingly responsible marketing experience; ideally 2+ years in a restaurant or QSR industry and experienced in a multi-market capacity (other potential considerations: automotive experience with corporate and dealer experience, as well as CPG)

· Experience developing and writing holistic marketing strategies

· Experience with multi-channel optimization of advertising spend with an emphasis on digital know-how, as well as product development, advertising development, agency management, sales analysis, and research

· Experience in consulting and P&L ownership is a plus

· International experience/understanding

· Comfortable using data to provide sound factual recommendations.

· Proven track record of leading high-performance teams.

· Strong academic credentials, preferably an MBA

· Second language preferred

· C-suite outstanding communication skills

· Proven ability to succeed when working in a collaborative, cross-functional team environment with a strong ability to build relationships that help drive the brand agenda

· Experienced and comfortable influencing C-suite executives

· Comfortable in an influencing role and dealing with ambiguity.

· Demonstrated leadership and proactive problem-solving skills, managing complex team structures

· Ability to travel up to 30-60% within region and internationally, depending on business needsd

Your role will encompass responsibilities as part of the Management Drives Asia team as well as the MD Global Marketing team, contributing to regional sales and marketing efforts and aligning with global marketing strategies.

Global Marketing:

• Collaborate with the MDI Global Marketing team to align regional marketing strategies with global campaigns
• Develop and localize marketing materials, campaigns, and content tailored to the Asian market while adhering to global branding guidelines

APAC Marketing:

• Develop and execute the MD Asia marketing strategy to enhance brand awareness and positioning in the APAC region
• Manage digital marketing efforts, including social media campaigns, email marketing, search engine optimization, etc. to attract new partners and clients
• Organise and promote events, webinars, and workshops to showcase MD to potential partners and clients

APAC Sales:

• Identify and recruit new MD-certified partners (coaches, facilitators, and trainers) and corporate clients (HR teams, leadership teams) across Asia
• Build and manage relationships with key stakeholders, i.e. MD-certified partners and corporate partners
• Provide training and support to partners to ensure effective use of MD tools and services
• Prepare and deliver compelling sales presentations, proposals, and business cases for prospective clients
• Track and report on regional business development activities, including lead generation, sales conversion rates, and revenue growth

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Executive Assistant, in hopes of developing the current high performing Secretary team. They are located in the Central area – easily accessible.

Duties of Executive Assistant:

• Manage Directors’ schedules efficiently.
• Draft various documents and maintain quality standards.
• Coordinate meetings and disseminate communications promptly.
• Plan business events involving internal and external stakeholders.
• Handle confidential strategic projects for Senior Management.
• Lead cross-divisional team projects with effective communication.
• Assist in onboarding top executives and new joiners.
• Arrange travel logistics and handle expense reporting.
• Coordinate with drivers and manage vehicle maintenance for executive transportation.

Requirements:

• Min Diploma holder in any discipline
• Min 5 years of secretarial experience to Senior Management
• Proficient in Microsoft Office

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

In this Strategic Account Development role, you will be responsible for driving the growth of NielsenIQ’s Strategic Analytics & Insights (SA&I) business with key strategic global and regional clients in APAC, fostering profitable revenue expansion, and increasing awareness of the broader SA&I portfolio.

As the Account Development Director, you will take ownership of key global and regional client relationships, leveraging your extensive knowledge of the FMCG industry and NielsenIQ’s products and services. Your role will involve aligning customer priorities with NielsenIQ’s capabilities, identifying and capitalizing on opportunities to deepen commercial relationships and generate additional revenue. You will be responsible for managing a dynamic sales pipeline, accurately forecasting sales for your portfolio, and driving results through multiple sales drivers, including prospecting, campaigns, and other account engagement tools.

This is a unique opportunity for a seasoned commercial leader with a proven track record in generating new revenue from existing clients. You will be expected to drive positive change, challenge existing business processes, and achieve success with the support of the wider industry team. In this role, you will engage at all levels within a matrixed organizational structure, ensuring the effective use of the service model to build and maintain strong, best-in-class NielsenIQ-client partnerships.

Core Responsibilities

• Revenue Growth & Strategic Leadership: Take ownership of revenue generation, driving profitable growth for NielsenIQ (NIQ) Strategic Clients across APAC Local markets. Develop and execute strategic account sales plans, aligning with SA&I global and regional cluster leaders, and ensure consistent performance through the management of sales pipelines, setting sales quotas, and providing monthly sales forecasts. Lead the renewal and negotiation of contracts while delivering revenue goals, maintaining a long-term growth focus.
• Client Relationship & Business Development: Own and nurture commercial relationships with clients, particularly at the senior level and C-suite, to ensure long-term business success. Develop Joint Business Plans, deeply understand client business strategies, and identify growth opportunities. Continuously engage with key decision-makers, influence strategies, and drive sales opportunities to help clients achieve their objectives.
• Collaboration & Teamwork: Partner effectively with internal teams, such as Regional Account Development Leaders, Customer Success leaders, and Strategic Anlytics & Insights Global Leaders, to align on goals, share accountability for revenue targets, and ensure seamless execution of strategies. Ensure that projects meet profitability guidelines and provide input for pricing and RFP decisions.
• Client Advocacy & Market Intelligence: Act as the client's voice, gathering insights on market trends, competitor activities, and customer needs. Establish and maintain senior-level relationships, providing input for product development based on client feedback and market dynamics. Collaborate with Client Advisory Boards and contribute to developing mid/long-term product roadmaps.
• Reporting & Strategic Planning: Take ownership of client-level annual operational planning (OP), ensuring alignment with regional and cluster leaders. Create detailed sales reports and provide feedback to senior leadership, maintaining a balance between achieving short-term sales goals and driving long-term growth.
• Brand Representation & External Engagement: Advocate for the NielsenIQ brand through external events and client engagements to unlock new opportunities and strengthen relationships.
• RFP Involvement & Client Solutions: Lead and support major RFPs, including multi-market opportunities, while collaborating with local sales leaders to define the best solutions for client-specific needs. Coordinate APAC markets for global RFPs to ensure alignment and consistency.

As a fast growing private life insurance brokerage with offices in Singapore and Hong Kong, our Client is now looking for a highly motivated individual to join the dynamic team of 5. This new addition will be reporting to the CEO.

Responsibilities:

• Maintain consistent engagement with clients and partners in developing robust and sustainable referral relationships
• Build up ongoing development of new client relationships to ensure a balanced referral source portfolio
• Provide professional and quality advice to clients on their liquidity planning and insurance needs
• Achieve annual target of net revenue or an amount agreed upon during the annual review
• Fulfill full compliance to our internal compliance policies as well as applicable regulatory requirements
• Submit new business documents timely and accurately
• Provide quality ongoing service to existing policyholders by conducting annual policy reviews in a timely manner
• Support other team members in client meetings, medicals and presentations.

Requirements:

• Bachelor’s degree or above from Finance or related discipline
• Valid MAS licence required.
• 8-10 years’ working experience in sales and/or relationship management experience preferably in the private insurance or banking industry
• Proactive, self-motivated, self-disciplined with integrity and commitment to serving the clients’ need
• Strong relationship development/management, communication and presentation skills

A Better Co Pte. Ltd | EA Licence: 24C2350 | Jerlin Aw Bi Zhi (R1218675)

Ready to take the next step in your career with us?

• Standard Chartered is a leading international Trade bank with a presence in over 50 of the world’s most dynamic markets whilst serving clients in a further 85. Our purpose is to drive commerce and prosperity through our unique diversity, and our heritage and values expressed in our brand promise, Here for good.

The Role

• This role is at the heart of the purpose of the organisation and is a unique opportunity to manage and lead the Conduct, Financial Crime Compliance (CFCC) Advisory global team for Trade which is part of our Transaction Banking (TB) business in our Corporate and Institutional Banking (CIB). It is a critical role in the Function helping the business effectively manage risk as they provide products and services that power the real economy.

Key Responsibilities:

• The role holder will be one of the senior risk management leaders of the CFCC Advisory TB team and will be responsible for the oversight of sub-risk types across Compliance, Financial Crime Compliance (AML, Sanctions, Anti-Bribery and Corruption and Fraud) and Conduct Risk.
• Support and implement the vision, strategy, direction and leadership for Trade CFCC, in support of the Bank’s strategic direction and growth aspirations.
• To drive high standards of regulatory compliance and deliver key priorities and initiatives.
• Proactively support and effectively challenge the delivery of the TB business strategy within the bank’s risk appetite and in compliance with the relevant risk type frameworks.
• Support and challenge the Business in management of non-financial risks, adhering to non-financial risk frameworks and embedding good risk culture and knowledge across the Trade business.
• Ensure proactive and timely identification, assessment, advice and dissemination of evolving regulatory changes/practices and associated risks, and proactive engagement in regulatory reform for Trade.
• Providing governance and oversight over the implementation of CFCC related policies and procedures relevant to Trade.
• Develop and maintain effective policies/processes/DOIs to address CFCC risks across Trade, aligning with relevant regulatory requirements.
• Develop/support Trade AML, Sanctions and Fraud risk training programmes to meet the training needs of Trade.
• Ensure effective management of all CFCC matters and, in collaboration with the rest of the team, effectively manage the oversight and challenge of regulatory issues that have impact on the Bank.
• Collaborate with the other compliance colleagues to anticipate horizon risks that may have a significant impact on Trade and develop effective strategies to mitigate such horizon risks including global standards for conduct of business.
• In the event of serious regulatory breaches, or where risk tolerances have been breached, support the escalation to senior management in the Bank and relevant regulators.
• Support delivery of Risk Assessments, including the Compliance Risk Assessment, Product Risk Assessment and Global AML, ABC and Sanctions Risk Assessments.

People & Talent

• Effectively influence globally beyond immediate area of control.
• Develop talent in the immediate team and grow knowledge in Trade risk management across the Function.
• Effective supervision and take personal responsibility for embedding the highest standards
• Demonstrate the appropriate culture and values consistent and set appropriate tone and expectations in collaboration with risk and control partners.

Key Stakeholders

• Role holder will work with a diverse group of stakeholders across Functions, Businesses and multiple markets. They will also represent the organisation in industry wide regulatory bodies shaping regulatory frameworks and bringing insights on industry developments.
• Build and maintain an effective and constructive relationship with key business and functional stakeholders that is based on trust, capability and integrity, providing timely, responsive and quality regulatory compliance advice and guidance to enable the business and functions to meet/ achieve their strategic tactical objectives.

Our Ideal Candidate

• 15+ years of experience in a regulated financial institution
• Extensive working knowledge and expertise in Trade products, processes and / or operations.
• Professional certification associated with Audit, Risk, Financial Crime, Compliance or Fraud will be preferred but not essential.
• An active participant in industrywide bodies focused on Trade
• Sound judgement on business practices, regulatory relationship management and reputational risk.
• Proven ability to establish relationships with and exert influence on senior management and with regulators and other external stakeholders
• Strong leadership qualities, excellent interpersonal skills and multi-cultural awareness and sensitivity.
• Ability to collaborate and work dynamically across country, region, business and group stakeholders.
• Be able to operate independently, and demonstrate robustness in ethics and resilience
• Strong problem solving, decision making and agile mindset.

Role Specific Technical Competencies

• Compliance and Financial Crime Compliance Policies and Standards
• Data Gathering and Analysis
• Business Ethics / Acumen
• Cross Functional Collaboration
• Emerging Technologies
• Operational Governance / Internal Controls

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Details of the Division and Team:

Deutsche Bank (DB) is committed to the highest standards of Anti-Money Laundering (AML), Sanctions & Embargoes, Anti-Bribery and Corruption (ABC) and Anti-Fraud & Investigations (AF&I) and the wider financial crime (collectively referred to as Anti Financial Crime) prevention.

The Management and all employees are required to adhere to these standards to prevent DB and our reputation from those who may intend to use our products and services for money laundering, bribery, corruption, fraud and/or Terrorist Financing (TF) purposes.

DB Group will examine its Anti-Financial Crime (AFC) strategies, goals and objectives on an ongoing basis and maintain an effective program for DB’s business that reflects the best practices for a diversified, global financial services provider. The AML Team sits within the AFC function.

What we will offer you:

A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

• Flexible benefits plan including virtual doctor consultation services
• Comprehensive leave benefits
• Gender Neutral Parental Leave
• Flexible working arrangements
• 25 days of annual paid leave, plus public holiday & Flexible Working Arrangement.

Your key responsibilities:

• Lead the Global Corporate Advisory team providing business specific sanctions advice for the Corporate Bank
• Primary contact for APAC stakeholders providing advice on application of the global sanctions policy
• Solicit and interpret Legal guidance to justify risk-based Sanctions decisions on jurisdictions and individuals
• Thought leadership representing Deutsche Bank externally to advocate for industry best practice related to global sanctions compliance
• Manage a metrics led, APAC Sanctions Advisory capability demonstrating efficient risk management and mitigation, whilst working cooperatively with other regional heads and the Global Head of Sanctions Advisory
• Support the Global Head of Sanctions Advisory with stakeholder engagement on changes to sanctions regimes and regulatory engagement on sanctions matters.

Your skills and experience:

• Minimum 10 years of working experience in Sanctions with a Global Financial institution.
• Proven understanding of Corporate Banking Products through experience providing Compliance or AFC support.
• Financial crime thought leader with proven Sanctions subject matter expertise and experience interpreting Global Sanctions Regulations.
• Minimum Bachelor’s degree or equivalent with a background in Finance. Relevant sanctions compliance qualification from an internationally recognized body or legal qualifications/experience can be considered.
• Strong track record of business engagement balancing commercial considerations with sanctions risk under pressure.
• Ability to objectively evaluate options taking into account multiple sanctions regimes

Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirements may apply.

How we’ll support you:

• Flexible working to assist you balance your personal priorities
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
• Training and development to help you excel in your career

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. Click click here to see what we do.

Deutsche Bank & Diversity

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

Job Responsibilities

• Support Senior Team Lead in formulating mid-term plans in the Anti-Money Laundering (AML) domain and implement strategy to realize the plan.
• Collaborate with Product Owners or Transformation teams to understand business goals, needs or pain points and initiate necessary projects to address these.
• Perform technology solutioning, lead business analysts to co-create business requirements to define scope of projects; collaborate with Engineering and Architecture teams to outline IT solution.
• Perform project planning - identify resources required, establish project schedule, and estimate budget required; support Product Owner or Project Sponsor in formalizing and presenting Project Charter to senior management for approval.
• Lead project managers in the end-to-end execution of projects, till project closure.
• Mentor and coach project managers and business analysts in the team.
• Support L1 and L2 teams to manage production applications owned by team.

Job Requirements

• Bachelor’s degree in Information Technology, Finance & Banking or commerce.
• Min. 10 years in the banking / FI environment with 8 years’ experience in Investment or Corporate Banking Domains and regional (Asia Pacific) experience preferred.
• Good experience or subject matter expertise / knowledge in AML and KYC products and operations.
• Good experience with Asia Pacific banking regulations and rules.
• Good technical knowledge with experience in banking business process re-engineering and solution design.
• Good experience or understanding of solution architecture, design patterns and best practices in business-technology solutioning.
• Good experience in stakeholder management, including with C or C-1 suites.
• Strong cross-functional collaboration skills, relationship building skills and ability to achieve results with these stakeholders in a collaborative manner.
• Excellent communication skills and strong ability to steer / influence positive outcome effectively.
• Good experience managing external partners and vendors; able to lead cross-workstream(s) and off-shore vendor delivery team(s).
• Professional certification, such as ITIL/ITSM, PMP would be an advantage.
• Excellent communication, interpersonal and presentation skills.
• Work location: One@ChangiCity

The Head/Snr Dir of Technology Innovation & Delivery is pivotal to Singtel Singapore’s vision and aspiration to shape and transform its business and operations, to digitise the business supporting capabilities and streamline operations for greater efficiencies, delivering a distinct and unique customer experience through developing and delivering innovative design led solutions and features across all customer touchpoints within app, web, retail and care, building core capabilities such as extension of payment services and seamless login.

Make an Impact by:

Digitalization and Design experience

• Work with key business and IT stakeholders to understand, shape and prioritize demand for digitalization, providing advice on technical tradeoffs and recommendation.
• This role also leads and manage the agile and hybrid squads to deliver digitalization projects, managing the following teams in driving business enablement objectives.
• Manage the Squads setup & digital projects prioritization, centralized demand management, Release Council & Management, Project planning and governance.
• Conduct deep research on platform and functionality feasibility, adopting quality and design led approach for all project delivery.
• Develop and maintain the IDS project portfolio plan including tech refresh, onboarding of new technology.
• Manage escalations from the business and customers and drive resolution.
• Report and review the performance of the project portfolio on a regular basis with the business.
• Maintain oversight of production systems performance and drive accountability to ensure systems perform in accordance with service level agreements.
• Provide a review and control point for project initiation, execution and quality assurance.
• Accountable for governance and escalations of change project delivery including financials, scope and vendors.
• Undertake demand management planning with the business unit.

Operations and Testing

• Manage all app and web system related business support configurations such as web operations, promotions to drive effective/ efficient enablement of Digital Marketing.
• Manage platforms’ hardware and system store setup, system troubleshooting and resolution.
• Manage all IDS platform configuration and support including integration to IT BSS/ Networks.
• Joint ownership with Business and IT for quality assurance matters pertaining to system support and project deliveries. Includes adherence to stringent UAT testing protocols, formalised post deployment sanity testing procedures.
• Develop technology such as AI, RPA with ChatGPT and Voicebot to increase operational optimization for enhanced customer experience.

Business Development

• Support strategic projects and initiatives with technical evaluation on product/platform features and functionality.
• Forge solution synergies between core business and regional strategic initiatives such as rewards.
• Work with external and internal partners in aligning short to long term technical goals on strategic initiatives.
• Provide technical requirements to partners/vendors based on strategic project needs
• Negotiate with partners and vendors on product/platform/feature costing and terms of service engagement.
• Jointly provide consult with IT to CEO, IDS business leaders and Partners on technical feasibility of solutions for strategic projects.

Skills for Success:

• Possess Degree in IT, Business or Electrical Engineering.
• A seasoned executive with more than 15 years’ experience in leading the product and digital innovation across a digital consumer/ enterprise business.
• Proven track record for delivering challenging financial and operational targets.
• Strong operational background on Telco or E-commerce systems and landscape.
• Strong commercial/strategic understanding of the consumer market including ability to review complex business case models.
• Strong knowledge of digitalization and AI.
• Though-leader in Cloud and AI technologies.
• Be an “Experience Leader” and stakeholder management experience across the larger organization and across the regional associates.
• Strong ability to influence external parties, such as ecosystem partners and channel partners

Rewards that Go Beyond

• Hybrid work arrangements
• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Are you ready to say hello to BIG Possibilities?

Take the leap with Singtel to unlock new opportunities and accelerate your growth. Apply now and start your empowering career!

Reporting to the Director, the Assistant Director leads a team in planning and operationalizing programs, including marketing for the Hua Mei Training Academy under Tsao Foundation. He/she will engage various stakeholders including faculty/trainers for effective delivery of offerings; end users for appropriate application of knowledge learnt; development team through regular portfolio viability review exercise which will eventually lead towards implementable business opportunities.

The Assistant Director will be the driver for establishing rapport and building strong relationship with key partners for advocacy purposes and participating in other continuous improvement projects for business sustainable growth and development to serve the ultimate stakeholders relevantly and timely.

Responsibilities:

Business Development / Marketing

• Market new and existing programs, plan and manage attachment programs from external institutions
• Participate in networking, sharing and collaboration with professional teams from various sectors to identify and develop new training needs and initiatives
• Work with Director to reinforce the Training Academy’s branding through marketing and delivering consistent quality programs

Programme Management

• Lead the operations of the Training Academy to ensure compliance with government funding requirements such as SSG, AIC, C3A, NSA and CPE guidelines and any other government bodies.
• Lead and manage the Organisation’s academic programmes (e.g. nursing, gerontology, counselling etc.), corporate workshops and community talks
• Ensure the smooth operations of end-to-end programme execution and delivery from planning course schedule, recruit, execution to graduation
• Coordinate with trainers or lecturers to contribute their creative, professional expertise, talents and skills to deliver quality and relevant training courses

Operations

• Preparation and consolidation of reports based on internal (Management) and external (CPE, SSG, AIC, NSA, Funding Projects) requirement.
• Familiar with TPGateway platform and TMS.
• Manage appeal process, grievances and complaints
• Manage Audit process from government bodies e.g. CPE, SSG, AIC, NSA
• Plan and develop appropriate systems and procedures for the effective administration of programs
• Oversee the calendar of training activities and ensure smooth admin and delivery of programs
• Oversee the co-ordination of training logistics and placement activities for programs through interface with clients, training partners and trainers to ensure operational requirements of the Organisation and clients are met
• Participate in strategic planning and facilitate planning sessions through providing the team with pertinent information and analysis
• Recommend appropriate marketing strategies to meet operational goals and participate in planning and implementing marketing plans
• Assist the Director with budget development and draft application and proposals for submission to funding authorities to maximize grants
• Establish good relations with government and statutory board and corporate clients to promote programs
• Confer with clients on their training requirements; to review and provide feedback to fine- tune course curriculum together with Development team
• Responsible for proper documentation of contracts with clients and trainers and ensure timely and accurate maintenance of statistical records & reports
• Ensure current and accurate maintenance of client database, training catalogue, email alert on relevant websites and other social media platforms, etc.
• Oversee the organization of resource materials such as training manuals, reference library, evaluation procedures, training materials and aids, publicity materials etc.
• Promote and recommend quality service standards with a view to continuous improvement, and participate in improvement projects
• Organise and participate in activities or outreach projects - internal or joint, that promotes the Organisation’s cause and mission

People Management

• Provide leadership to teams, and develop them through staff engagement, providing learning and coaching.
• Develop and maintain a culture that facilitates effective performance of staff through clearly established individual responsibilities and objectives.
• Establish key performance indicators to assess and regulate performance so that objectives are met.
• Responsible for selection, professional development and performance evaluation of staff, bearing in mind, recognition and career progression, as and when appropriate to be addressed.
• Ensure compliance to HR policies and guidelines.

Requirements:

• Degree in Business/Marketing or related eg. Learning and Development
• Minimum 5-7 years of working experience in an educational institution
• Experience and good knowledge in WSQ programmes
• Experience in liaising with government agencies
• Competent in business development and communication skills
• Have good knowledge of learning and development for adult learners.

About Us:

Micron is a global leader in memory solutions, groundbreaking transformative technology that shapes how the world uses information to enrich life for all. With a history spanning over 40 years, Micron has been instrumental in major technological advancements, providing efficient memory and storage systems for diverse applications. As the world transitions to an economy where data drive value creation, Micron plays a pivotal role, with data becoming the new business currency, and memory and storage are strategic differentiators that redefine how we extract value from data, enriching lives globally and redefining society. Micron is also committed to sustainable development, focusing on employee health and safety, environmental quality, and community support.

Main Responsibilities:

Reporting to the Senior Director, Supply Chain Optimization, you will play a pivotal role in optimizing end-to-end inventory and exceeding customer delivery performance expectations. This role is essential for uncovering rich and actionable inventory insights, ensuring working capital is accurately deployed, and delivering outstanding customer experience. You will lead global teams which are responsible for alignment of customer service level targets to demand segments, multi-echelon inventory optimization, cross functional facilitation to improve inventory health, disposition of impaired inventory, management of customer stated lead time policies, and inventory reserves management.

Other Responsibilities:

• Lead and develop the Inventory Optimization, Inventory Management, and Customer Service Level teams.
• Oversee multi-echelon inventory optimization and other supply chain policy management.
• Measure inventory health and implement proactive and reactive strategies for improvement.
• Define and manage structural Days Inventory Outstanding (DIO) targets.
• Facilitate multiple cross functional inventory and service level forums.
• Collaborate with Assembly & Test, Quality, Engineering, and New Product Operations teams to improve inventory processes.
• Be responsible for quarterly reserves and write-down processes for raw materials, in partnership with Finance.
• Monitor and improve customer service levels, balancing inventory levels to meet service expectations without compromising financial performance.

You Are:

• An outstanding leader with a consistent track record in leading supply chain, industrial engineering or relevant areas, with strong analytical and problem-solving skills, and the ability to drive critical initiatives in a highly organized and adaptable manner
• Possess a Bachelors’ Degree or above and at least 12 years of work experience across key business functional areas such as inventory management, supply chain, manufacturing or a related field.
• Strong understanding of semiconductor product and manufacturing processes.
• Excellent interpersonal skills with the ability to work & collaborate at all levels and influence partners without direct authority.
• Passionate about driving improvements and achieving operational excellence.
• The ability to form collaborative partnerships with internal and external partners.