Responsibilities

• Drive performance management across the business units
• Analysis weekly, monthly, quarterly and annual financials reports and performance, key performance indicators and productivity reports and provide value-added insights and explanations for variances
• Involvement in annual budget and periodic forecasting including establishing assumptions and analysis
• Perform potential project/investment appraisals and post-implementation analysis
• Close liaison with company secretary
• Participate in ad-hoc projects such as process improvements, automation of financial processes and driving automation
• Business partner and support the business in analysis of revenue and streamlining of operating/capital expenditures
• Support the automation of processes and business initiatives
• Plan and execute financial, operational and compliance internal audits
• Identify and communicate business inefficiencies, internal controls weaknesses or operational issues as well as follow-up on corrective actions
• Conduct special audits as and when required
• Prepare tax computations
• Assist with tax queries, regulatory reporting and liaison with internal/external auditors, tax advisors and other relevant local authorities

Requirements

• An Accounting Degree/ACCA qualified with at least 2 years of working experiences, preferably as an auditor
• Sound accounting technical knowledge and skills as well as extensive knowledge in Singapore Financial Reporting Standards (International) (FRS(I))
• Knowledge of group consolidation is an added advantage
• Motivated, inquisitive, positive mind-set and proactive individual with strong analytical skills
• Possess strong commercial acumen
• Ability to work independently and possess good interpersonal skills
• Ability to work well under pressure, self-driven, detail oriented, high attention to detail and meeting deadlines
• Strong excel skills

Whatsapp 91834574 for more information

-Handling PO, monitoring and shipments coordination.

-Monitoring of back orders & stock level

-Ensure all the assets and supplies are used efficiently

-Follows and optimize SOP on the store workflow (outbound & inbound)

-Analyze data on regular basis

-Consolidate internal supply order with product owner

-In-charge of the general upkeep of the warehouse

-Sourcing or supply request from clinics

-Ensure proper documentation of invoices to finance

-Assist in the auditing

-Assist in Sales coordinating

-Ad-hoc activities like packing and assisting during events, workshop and exhibition

-Identify process bottlenecks

-Suggest solutions for improvement

-Proactive problem solver with exceptional communication skills

-Build & maintain relationships with vendors & customers

-Ensure customer satisfaction for both internal and external clinics

-Determine and track KPIs

-Adhere to all relevant rules & regulations

-Report to Operation manager and General Manager

Real Estate Analyst Manager

Job Description:

We are seeking a skilled and experienced Real Estate Analyst Manager to join our team. The ideal candidate will possess strong analytical skills, attention to detail, and a deep understanding of the real estate market and retail industry in various SEA countries. As a Real Estate Analyst Manager, you will be responsible for overseeing the analysis and evaluation of potential new stores, conducting market research, providing strategic insights to support decision-making processes, and reviewing store post opening performance to continuously improve on the sales forecasting. Additionally, you will collaborate with various stakeholders to develop and execute real estate property strategies that align with the company's objectives.

Responsibilities：

• Develop a comprehensive Macro property strategy for key Southeast Asian (SEA) countries, ensuring timely completion of regional network planning to facilitate the progress of new store developments
• Lead the analysis and evaluation of potential new stores, including location analysis, market catchment research and sales forecasts
• Gather and analyse market and competitor data, conduct research on various regional business districts and communities, and generate strategic insights to support new store development projects.
• Produce evaluation and analysis reports, ensuring that new site selections align with company standards, and establish a database containing information on target area business districts, commercial entities, and community projects
• Key contact with company appointed data supplier and be involved in the sales/or site feasibility linear regression model setting up
• Provide sales forecasts to the local property team for all proposed new sites
• Validate new store proposals submitted by each country

Requirements:

• Bachelor's degree in Real Estate, Business Administration, or related field; advanced degree preferred
• Minimum of 5 years of experience in real estate analysis, investment, or asset management.
• Strong analytical skills, with experience in linear regression sales modeling and valuation

Regret to inform that only shortlisted candidates will be notified.

www.dadaconsultants.com

EA Registration Number: R1878287

Business Registration Number: 201735941W.

Licence Number: 18S9037

Main responsibilities

· Executing Business Analysis & software testing best practices and Engagement of

Stakeholders across Front-to-Back functions.

· Responsible for all analysis of functional requirements arising from the requirements

of business stakeholders, business users and technology.

· Multi-tasking: Work in Agile – Scrum environment as a BA & QA. Should be able to

refine/groom future stories & perform BA tests within the sprint time-box.

· Managing the requirements and provide design options for the solutions available

and guide the team.

· Evaluation of alternative IT solutions and provide appropriate recommendations.

· Provide Payments domain expertise to help define a viable business solution,

working with the key business sponsors.

· Ensuring that the services delivered conforms with, and contributes to the

development of the business strategy.

· Assess the impacts on the project plans resulting from change

requests, adhoc projects, or technology issues.

· Coordinating with various users groups and interface teams and getting them on

board as interface services for various financial services.

· Managing stakeholders, risks, issues, quality, and project controls.

· Work closely with the technical implementation team in bridging the gap from

translating functional to technical details

· Involve in QA activities when needed.

· Provide functional Guidance to the Team, working closely with developers/Tech

Leads for assisting in resolution of queries

Professional Skills and Qualifications

The position requires a minimum of 4 years of relevant business analyst experience

with banking IT systems (Payment systems and Core Banking applications)

Key Functional Skills

· Experience of working on Instant Payment-Europe region or any similar Real time

payment processing system or Payment Engine. – Must Have

· End-to-End payments system knowledge with detailed insights on payment file

format ISO20022 (SEPA) and SWIFT. Experience with payments field/value mapping

and validations. – Must Have

· Hands on experience on payment systems and exposure to Payments Hub,

Clearing and Settlement, Automated clearing house programs and channels. – Must

Have

· Extensive knowledge on payment life-cycle (Client <> Clearing) for High Value,

Mass & Bulk payments and Instant Payments. Also, experience on handling R-Msgs. –

Must Have

· Proficient in User Acceptance Testing (UAT), Functional & System Integration

testing of banking and financial applications. – Must have

· Break SFD & EPIC into developable stories for developers by creating linkage &

traceability of requirements. – Must have

· Should have high experience in creating Cucumber test cases (gherkin) & working

with developers in Behavior Driven Development (BDD). – Good to have

· Functional automation of Test cases using SOAP UI / Selenium and other

automation tools – good to have

Our organization

Within the IT & Operations division, the department Digital Excellence Center (DEC) in Singapore is strong of 150 staff. Our centers of excellence have established a recognized know-how on process digitalization and data analytics while our expertize on artificial intelligence is growing.

Every day, we work jointly with domain IT teams or directly with business stakeholders on digitalization of their processes and leveraging on their data while, in the background, we design, build and frame the next generation of shared services.

We strive at organizing ourselves as agile units that leverage on sound know-how and reusable assets for addressing needs of our internal partners effectively.

We value teamwork, collaboration across the board and partnership with our business - we measure our successes through the successes of our clients.

Position

In a challenging and multicultural environment, we seek a Support Analyst to join our ISAP/GIT/DEC – Digital Excellence Center.

The ideal candidate should possess a strong background in IT support, excellent problem-solving skills, and a proactive attitude. The candidate should exibit good verbal and writing communication skills for efficient and smooth interatin with other team members in both Singapore and Paris hubs. In addition, need to have interest in learning new technologies and software factory tools supported by the team such as datawarehouse, AI, DevOps tools, etc.

The position requires autonomy and reliability in performing duties while maintaining good communication with the rest of the Global IT ecosystem as well as the ability to work on multiple projects concurrently.

Qualifications and Profile

Education Bachelor or better – Computer Science or related field, couped with relevant industry certification, will be advange.

This position requires a minimum of 2+ years of experience in supporting or developing application.

Main responsibilities:

- Provide technical and functional Level 1 and Level 2 application support to a portfolio of Corporate IT and Security applications.

- Communication with end-users via phone, chat, email, and/or a support ticketing.

- Analyze and manage incidents/problems/requests coming from users.

- Collaborate with cross-functional teams to troubleshoot and resolve technical issues efficiently.

- Readressing the issue towards L3 application or infrastructure teams.

- Supervise and monitor daily and monthly jobs.

- Handle user request by working closely with project, infrastructure and production teams

- Process and issue daily, weekly and monthly reporting on data and tickets

- Able to work in shifting schedules (ASIA and EMEA)

Mandatory:

- Possesses strong analytical, logical and problem solving skills

- Technical background (basic/intermediate knowledge of databases, application servers and programming languages)

- Excelent communication skills in English, both written and verbal, with the ability to convey technical concemts to non-technical users.

- Possesses strong written and verbal communication skills in English.

- Strong perseverance, diligence towards attaining goals and effective time management

- Self-motivated, flexible and an excellent team player

- Understanding and respect of cultural diversity

- Ability to multi-task and work independently with minimal supervision

- Understand concepts of IT Production environment and deployment process

Nice to Have

- Experience working in the financial industry or a similarly regulated environment.

- Additional certification in ITIL, sybersecurity

- Programing or scripting slikkls for automation purpose.

Other Professional Skills and Mind-set

- Strong communication (written, and verbal) in English is a must.

- Proactive style of working, organizational skills.

- Strong analytical and problem solving skills.

- Ability to multi-task and work independently with minimal supervision.

- Team player mindset.

- Understanding and respect of cultural diversity.

As an Institution Business Analyst, your role will be to support the facilities under the cluster in strategic planning, integration, data analytics and developing new innovations in enabling technology to support hospital operations with people management.

Roles and Responsibilities:

- Support cluster projects, mainly focusing on redevelopment, renovation, and relocation related changes within the institution.

- Support the MOH funding request and review forums, including the PPSC and CRA.

- Support the internal funding requests and review forums, from budget submissions, requirements review, workplan prioritisation, procurement, and project approvals.

- Support the technical forum presentations for your projects such as Solution Review Board.

- Manage multiple stakeholders across projects and build good rapport.

- Collaborate with Synapxe project delivery teams and infrastructure teams to manage project requirements, implementation timeline and budget.

- Responsible to monitor and ensure project implementation status, including regular project updates to various stakeholders and forums.

- Provide support for day-to-day operational issues as required. (24/7 standby when required)

- Support administrative tasks or other adhoc tasks assigned by your reporting manager as required.

Qualifications/ Requirements:

• Possess a degree in Computer Science, Computer Engineering, Information Technology or any other relevant discipline
• At least 5-7 years of relevant working experience
• some exposure in handling finance / billing systems
• Able to write approval / project funding paper for submission
• CITPM / PMP certification will be an added advantage
• Excellent problem solving skills with good written/communication and interpersonal skills
• Possess strong organisational and customer service skills and able to lead and work with cross functional teams
• Experience in healthcare industry is an added advantage

Retail Financial Analyst Manager (SEA)

Job Description:

As a Retail Financial Analyst, you will play a critical role in supporting financial planning, analysis, and decision-making processes within our retail organization. You will be responsible for analyzing financial data, developing different types of store investment models, preparing capex forecast reports, validating each new store's lease period financial forecast, and providing actionable insights to optimize store performance and support strategic initiatives.

Responsibilities:

• Financial Modeling: Develop and maintain financial models for various store types to evaluate the performance and viability of retail operations in key SEA countries, and conduct investment viability analysis for various store types and formats
• New Store Financial Analysis: Conduct financial analysis and due diligence for new stores proposed by each country's real estate team, including modifying the financial models, align key assumptions with various stakeholders, and preparing investment parameters to support decision-making by senior management
• Financial Reporting: Work with Finance team closely to prepare regular investment reports and dashboards to track store performance against targets, highlighting key trends, variances, and opportunities for improvement. Provide recommendations to optimize financial outcomes and achieve business objectives
• Budgeting and Forecasting: Assist in the annual budgeting process by coordinating the capex requirements with the new store expansion plan from each country
• Cross-functional Collaboration: Collaborate with various departments, including operations, marketing, HR, Supply Chain, Merchandising and esp the Finance team, to gather data, validate assumptions, and align financial goals with operational strategies. Act as a liaison between real estate and other departments to ensure financial considerations are integrated into decision-making processes

Requirements:

• Bachelor's degree in Finance, Business Administration, or related field Advanced degrees or professional certifications such as CFA (Chartered Financial Analyst) would be preferred
• Proven experience in financial analysis, with a minimum of 3 years of relevant working experience
• Experience in developing financial investment models is essential
• Strong proficiency in financial modelling and forecasting techniques

Regret to inform that only shortlisted candidates will be notified.

www.dadaconsultants.com

EA Registration Number: R1878287

Business Registration Number: 201735941W.

Licence Number: 18S9037

Responsibilities:

Financial Modeling:

• Develop and update financial models to assess the performance and viability of retail operations across key SEA countries.
• Conduct investment viability analyses for different store types and formats.

New Store Financial Analysis:

• Perform financial analysis and due diligence for new store proposals from each country's real estate team.
• Customize financial models and align key assumptions with stakeholders to aid senior management decision-making.
• Prepare investment parameters to guide decision-making processes.

Financial Reporting:

• Collaborate closely with the Finance team to produce regular investment reports and dashboards.
• Monitor store performance against targets, identify significant trends, variances, and improvement opportunities.
• Offer recommendations to optimize financial outcomes and achieve business objectives.

Budgeting and Forecasting:

• Support the annual budgeting process by coordinating capex requirements with new store expansion plans from each country.

Cross-functional Collaboration:

• Engage with various departments, including operations, marketing, HR, Supply Chain, Merchandising, and Finance.
• Gather and validate data, ensuring alignment of financial goals with operational strategies.
• Act as a bridge between real estate and other departments to ensure financial factors are considered in decision-making processes.

Requirements:

• Bachelor's degree in Finance, Business Administration, or related field is a must. Advanced degrees or professional certifications such as CFA (Chartered Financial Analyst) are highly valued
• Proven experience in financial analysis, with a minimum of 3 years of relevant working experience
• Experience in developing financial investment models is essential
• Strong proficiency in financial modelling and forecasting techniques

If you are interested, kindly apply through mycareersfuture.

I regret to share that only shortlisted candidates will be notified.

www.dadaconsultants.com

EA Registration Number: R21100604

Data provided is for recruitment purposes only

Business Registration Number: 201735941W.

Licence Number: 18S9037

Job Descriptions

• Support day to day operations issues and requests.
• Involve and conduct Disaster Recover exercise.
• Comply with the IT standards and policy.
• Good analytical, technical, and communication skills.
• Quick learner with ability to work within a team or independently.
• Apply a strong knowledge of application development techniques and tools to design, develop, test and implement a wide range of application solutions.
• Investigate issues reported on the application system – to be able to understand user problems & identify root cause (analyse code, run debugger) and apply appropriate fix to resolve the issue.
• Experience in Data Conversions from multiple sources (Flat Files, CSV, ASCII) to AS400.
• Provide services to program new and/or modify existing customized objects.
• Provide production support and to keep downtime to a minimum.
• Provide superior customer service to the client clients, including response to incidents, proactively notifying customers of issues, and assessing and communicating business impact.
• Resolve IT Incidents through resolution and as a point of contact.
• Implementation of software and hardware projects within budget timeline and scope definitions.

Job Requirements

• At least 5 years of experience in translating functional/non-functional requirements to system requirements.
• Knowledge of Python programming is an added advantage.
• Knowledge of BookMaster application is an added advantage.
• Proficiency in IBMi (AS/400) technologies – RPG, DB2/400, CL, SQL.
• Experience and understanding of Production support and Performance engineering.
• Willing to learn new application.
• Strong Technical and Problem-Solving Skills.
• Strong Individual contributor.
• Ability to work in Team environment and client interfacing skills.
• Ability to work in a constantly changing, fast-paced environment.
• Ability to communicate with all levels within the organization in a professional manner.
• Ability to manage and meeting audit requirements.
• Excellent customer service and time management skills.
• Extremely detail-oriented, fast learner and the ability to handle multiple tasks.
• Strong Analytical skills.

The Domain Specialist is responsible to maintain high levels of service and ensuring all IT operations activities are performed. The candidate is a subject matter expert in technology and/or business domain. This candidate is responsible to drive both internal and external teams in the resolution of complex problems or highly innovative resiliency related actions.

He/She possesses strong analytical skills in the completion of service operations related activities and is responsible for tracking and analysing important reports covering service performance metrics and operations activities.

• Drives internal and 3rd party service provider / vendor review meetings covering performance, service improvements, quality and processes

• Assist as Subject Matter Expert and Drive organizational capability to effectively apply service operations and maintenance framework

• Troubleshoot and resolution of service health issues and bring relevant parties to resolve impediments impacting service performance

• Assist in blueprints for operational support material for disciplines of applications are concise and complete; covering (internal security and technology standards)

• Organise system activities including planned maintenance events, system backup processes and disaster recovery drills

• Provide guidance to the team to ensure the best support and best standarization of approaches possible for systems availability

• Support and assist in high severity incidents and drive problem management meetings

• Collaborate with multiple internal teams across disparate groups to restore services when incidents occurred, gather required experts to perform root cause analysis for problem resolution

• Assist senior leaders in disaster recovery planning and activities

Requirements / Qualifications:

• Bachelor’s degree in computer science or other highly technical, scientific discipline

• 5-10 yrs of Technical / Application Support experience

• Proven client engagement experience / vendor management experience

• Proven experience of working efficiently in a cross functional team

• ITIL v3/v4 certification and strong service oriented experience / background preferred

• Knowledge and understanding of IT industry environment and business needs Strong competency in IT technologies covering operating systems, databases technologies, networking, server, load balancing and/or application related domains covering healthcare and healthcare related industries

• Ability to establish and manage processes and practices through collaboration and the understanding of business

The successful candidate will join the Team who is responsible for providing leadership in establishing and governing the software development processes with the aim of ensuring the software development team is efficient in its execution and compliant to the established policies and guideline. The team will also need to look into opportunities for improvement within the IT Delivery Team, which include gathering/finalising/study of requirements, project planning/scheduling, solution sourcing, development, implementation and adoption, auditing and monitoring for compliance on the established guidelines/standard/policies.

The successful candidate will under the sub pillar of Risk Management, Audit and Compliance.

The level of the staff will be offered base on his/her experience level and their ability to fit the job scope described.

JOB SCOPE (RISK MANAGEMENT, AUDIT AND COMPLIANCE)

The successful candidate will have the opportunities to work on the follow function(s).

Primary Function:

Responsible for the function of Risk Management, Audit and Compliance for the organisation. The scope of work includes but not limited to the following: -

Direct, management and support the organisation’s risk management process and ensure alignment with Group GRC effort. This will include but not limited to: -

• Manage and enforce the annual Control Self-Assessment for organisation
• Support the collation of statistics for Sustainability reporting to parent company.
• Manage and track risk mitigation corrective action plans.

Programme manage and oversee certification / renewal process for, but not limited to, the following standards: -

• ISO22301 – BCMS
• ISO27001 – ISMS
• Others in the pipe lines, i.e. Cyber trust mark

This will involve the planning, organising and completion of the mandatory activities a defines by the standards. E.g. Risk review, Plan Reviews, Test and Exercise, evidence collection, etc.

Main liaison for all IT related external audits as requested by the management or board of directors.

Training programme management with alignment to risk management and certification requirement. Responsibility includes

Manage the e-training service sourcing and renewal as assigned.

Engage the subject matter experts in creating engaging training materials, including presentations, videos, and interactive modules, to promote understanding of cyber security awareness/best practices and any training required for compliance purposes.

Track and report on training effectiveness and participation rates, and adjust training content as necessary with subject matter experts, to address emerging threats and challenges

Secondary Function:

Other Audit Support

Main liaison points to support external compliance audit for area responsible by the IT Dept.; i.e. Finance Audit, etc.

TECHNICAL REQUIREMENTS:

Tertiary education with working experience/knowledge in the following area:

Bachelor's degree in Information Technology, Computer Science, Finance, or a related field.

Proven experience in preparing audits and assessments related to ISO 27001, 22301, and information security standards.

Proven experience in project management.

Professional certifications such as CISA, CISSP, PMP, ISO 27001/22301 Lead Auditor, or equivalent are desirable.

Familiarity with regulatory requirements such as GDPR, PDPC is a plus

Responsibilities:

• Collaborate with cross-functional teams to support business applications.
• Manage the SDLC of assigned projects from initiation to closure, and application support and maintenance
• Responsible for translating business requirements into technical specification and possible solutions.
• Design, build, implement software solutions using .NET technologies for Windows and web-based applications.
• Ensure compliance of all security measures in application development processes.
• Maintain technical documentation and user guides.

Requirements:

• Diploma/Degree in Computer Science, IT or equivalent.
• Minimum 3 years in application development and support.
• Proficient and hands-on experience in ASP.NET, IIS, web API, HTML, CSS, JavaScript, AJAX, MVC framework or other web design framework.
• Experienced in Internet technologies, application servers and database.
• Have completed at least one project life cycle.
• Outstanding analytical, problem-solving and time management skills.
• Self-motivated and results-oriented team player who takes accountability.
• Ability to work individually with minimum supervision and multi-task.
• Strong communication and collaboration skills.
• Experience in web security will be added advantage.

PURPOSE:

• Prepare for regional monthly details performance analysis, developed from financial management report. The scopes include supports for region and Opcos annual performance budget, mid-year range strategy plan and monthly outlook.
• Maintain data integrity of performance system (Cognos TM1 and Microsoft D365).

RESPONSIBILITIES & TASKS:

• Compile and consolidate subsidiaries’ monthly performance reporting data, which include sales, costs, and expenses actual result and outlook . Account for variance between actual result and budget with in-deep analysis of rout cause.
• Analysis and monitor regional headquarter profit status, included preparing headquarter annual budget and monthly outlook, monitoring monthly profit status and explaining the gaps, and setting the countermeasure to improve the outlook accuracy based on investigation.
• Support HQ & Regional Business Units and Headquarter FP&A to prepare for annual budget and 2nd half re-plan, which include plan guide development, consolidation of subsidiaries’ plan data in a timely & effective manner, and ensures accuracy and timeliness are correctly managed.
• Develop monthly region performance data book and monthly submission schedules, and ensure all monthly schedule be submitted on time and historical data are correctly retained. Improving and enhancing performance reporting process based on performance management requirement.
• Maintain system data integrity, include data-mining, data cleansing and data extraction, new EPR development discussion, by working with IM department and external consultancy.
• Leveraging BI tools (Cognos TM1) to provide visibility of business performance, and develop monthly performance reports using the BI tools.
• Lead the process improvement project and enhance current reporting efficiency and productivities.
• Lead ad hoc analysis based on management requests and operation needs.

This role will be expected to drive and manage the Business Requirements and Functional Solution aspects of developing an enterprise solution for the new Vanguard Enterprise system to support HR, Finance and Procurement services in Vanguard Nursing Home.

You will also help to advise the organisation on the key ICT trends and best practices locally and internationally to meet the vertical business domain’s objectives. Assess applicability for adoption, manage user requirements, and provide IT solutions to bridge business needs.

• Involvement in Business Analysis Planning and Monitoring
• Analysis of stakeholders’ needs, scope the problem and develop business case to address the problem
• Assess current state, analyse stated requirements of stakeholders and accurately defines business need within specified scope
• Uncovering and capturing requirements as stories into a master story list
• Build narratives and acceptance criteria for the highest priority stories in upcoming iterations/sprints
• Validate the acceptance tests
• Progressively sign off completed stories with users
• Provide continual feedback to the development team

Requirements / Qualifications:

• Graduate Degree in any discipline
• Experience in Agile will be an advantage
• Consulting or Business Analysis experience
• Strong analytical, conceptualisation and problem solving skills
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges
• Results and customer oriented
• Team player with strong organization and people handling skills
• Excellent communication skills, both oral and written, with ability to pitch ideas and influence stakeholders

General Overview

The Operations Research Analyst will be responsible for applying advanced analytical and mathematical methods to optimize LNG throughput operations within our business group. The successful candidate will work closely with cross-functional teams to develop and implement models, algorithms, and decision support tools to improve efficiency, minimize costs, and enhance overall business performance.

Roles and Responsibilities

• Conduct comprehensive analysis of LNG throughput processes and identify areas for optimization and improvement.
• Develop mathematical models, algorithms, and simulations to solve complex business operational problems related to LNG storage optimisation, scheduling, and slots allocation.
• Collaborate with engineering, logistics, and commercial teams to gather relevant data and insights for modeling and analysis.
• Utilize optimization techniques such as linear programming, integer programming, mixed-integer programming, simulation, and stochastic optimization to improve decision-making processes.
• Design and implement decision support systems to assist operational teams in making real-time decisions related to LNG throughput.
• Analyze operational data and performance metrics to assess the effectiveness of implemented solutions and identify further optimization opportunities.
• Communicate findings and recommendations to stakeholders through clear and concise presentations, reports, and visualizations.
• Stay abreast of LNG industry trends, emerging technologies, and best practices in operations research and apply relevant advancements to enhance LNG throughput operations.
• Collaborate with external partners, consultants, and research institutions to leverage expertise and resources for solving complex operational challenges.

Work Experiences

• Minimum of 5 years of experience in applying operations research techniques to solve real-world problems, preferably in the energy or LNG industry.
• Proficiency in mathematical modeling, optimization algorithms, and simulation tools such as MATLAB, Python (NumPy, SciPy), or R or GAMs.
• Strong analytical skills with the ability to translate complex data into actionable insights and recommendations.
• Experience with software tools for optimization (e.g., Gurobi, CPLEX) and simulation (e.g., Arena, Simio) is highly desirable.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and present technical information to non-technical stakeholders.
• Demonstrated ability to manage multiple projects simultaneously and deliver results within tight deadlines.
• Knowledge of LNG operations, supply chain management, and energy market dynamics is a plus.

Education Requirements

• Degree in Operations Research, Industrial Engineering, Applied Mathematics, or a related field from a reputable university.

We are looking for a business analyst as part of the core project team, who will be responsible for bridging the gap between customer needs and challenges and translating them into operational workflows and processes.

The successful candidate will be a key player in the delivery of port management information system projects and needs to be comfortable working with a cross competency team of project managers, service designers, UI designer and developers.

You will be part of a highly skilled and focused team, leveraging Wärtsilä’s significant R&D resources and networks with a direct impact on developing and implementing smart port technologies together with customers and development partners.

To be successful in this role one must be highly self-motivated and organized, with a keen eye for detail. There is also a need to be highly structured and be able to work with requirements documentation (Jira, excel or word documents). The position’s location is Singapore.

Experience level

Responsibilities:

· Work with product manager, product expert or project manager to identify customers' business requirements

· Ability to work with a team to identify and document customer operational workflows and processes - while understanding business context behind workflows

· Ability to identify end-user roles and responsibilities in relation to the system, to comfortably articulate to end-users on business benefits behind optimizing or automating workflows based on the Wartsila solution provided

· Create process maps or workflow diagrams to illustrate what aspects of the workflow will be automated

· Engage in regular dialogue with the program manager to ensure project alignment with broader project goals and milestones

· Be open to assisting in project tracking, risk management, and coordination of various project elements but in a supporting role to the project manager or program lead

· Work closely with a service designer to enhance service delivery and user experience within port operations. Contribute to the design of user-centric processes that optimize customer interaction and operational efficiency.

· Actively engage with customers to understand and document their requirements. Ensure that these requirements are comprehensive and accurately reflect customer needs.

· based on finalized requirements, to work with project managers in crafting test cases and criteria based on customer workflows

· be open to test and review built/configured application to ensure that developed work fulfils customer requirements and submitted work items

· be open to continuous improvement by incorporating customer feedback into ongoing service design and process optimization, ensuring that identified workflows are responsive to customer needs and industry developments.

Requirements

· A bachelor’s degree in business administration, operations management, or a related field.

· Minimum 5 years working experience with at least 3 years as a functional or business analyst

· Prior experience in port operations or a closely related field is highly desirable.

· Strong ability to analyze data, interpret customer requirements, and translate them into operational workflows.

· Excellent verbal and written communication skills. Ability to work effectively with cross-functional teams.

· Understanding of agile principles and experience in participating in agile projects

· Familiarity with modern technology tools and software used in logistics and port operations.

· Ability to adapt to changing requirements and integrate customer feedback into service design.

· Ability to understand and converse in mandarin is a plus

· Familiar with Jira or Zoho is a plus

· Experience in managing projects is a plus

This role offers a unique opportunity to contribute to the efficiency and effectiveness of port operations, ensuring that projects are delivered successfully and meet the evolving needs of customers.

The Customer Success Analyst is responsible for enhancing the team’s performance, giving better visibility to our company, and improving the scalability of our department. The CS Analyst ensures that we cover every customer with a higher level of engagement and best-in-class services. The CS Analyst has a dedicated focus on our data to enhance the practices of our department, focused on driving operational excellence and efficiency of our CSM team. The CS Analyst provides information to our department for decision-making to improve the overall customer success functions with the goal of building brand advocacy. The Customer Success Analyst will be responsible for supporting the effective implementation, rollout, and ongoing management of the Gainsight platform. The integration of Gainsight is one of the first of many new initiatives surrounding the development of a holistic Customer Success organization. This role is an important piece of ABS Wavesight’s customer-centric strategy, as driving the effectiveness of the platform will lead to critical insights into the health of our customer base and contribute significantly to ABS Wavesight’s customer-centric focus.

What You Will Do:

• Provide information and assistance to implement and improve customer success strategies.
• Create and improve customer success processes and procedures, to include creating repeatable processes for our team members to improve efficiency.
• Implement and manage a continuous improvement process for our customer success processes and procedures.
• Understanding our customers and keeping up with customer’s needs to communicate to our multiple departments.
• Analyze customer types and needs to pair with the right Customer Success Manager to further build on the customer relationships and to confirm workload efficiency.
• Provide input to our customer segmentations, journey mapping, user personas, and best fit customer profile based on data collection and analysis.
• Predict hiring needs through data analytics.
• Measure and report on the CSM Departments performance metrics.
• Define and Measure department KPIs with the Head of Customer Success.
• Aggregate data from multiple sources to create actionable information for the organization.
• Manage and monitor the CSM Departments Customer Surveys.
• Monitor customer feedback metrics like NPS, CSAT and CET for actions to improve the feedback.
• Incorporate Risk Management practices and procedures to report on and create actions for system breakdowns, at-risk customers, Customer success team member burnout with steps to mitigate the risk.
• Deliver reports to help the team gain clear visibility of the Customer Success functions and customer data.
• Review and recommend any tools to aid the department in achieving their objectives and goals.
• Through data analysis, make suggestions and improvements to our overall customer engagement model.
• Perform with a high level of autonomy, reporting to other internal DS teams regularly on customer and business data.
• Stay current on product features, product best practices, and product roadmap.
• Stay current on the assigned customers market, industry knowledge, competitive market, and the DS brand knowledge.
• May perform Customer Success Manager activities on occasions and attend customer meetings.
• Support business strategy development for the Customer Success team and manage mapping, documenting and implementing CS processes as they apply to Gainsight, providing significant input into which process should be rolled out when.
• In partnership with internal technical teams, configure and deploy Gainsight to internal customers (including system configuration, assistance with external integrations, reports, dashboards, workflows and necessary trainings).
• Partner with cross-functional teams to ensure alignment on the most significant contributors to overall customer health, and configure and maintain a customer health scorecard that reflects customer data.
• Develop a keen understanding of the organization’s sources of risk, as well as positive trends, and effectively report on both.
• Collaborate on the design of Gainsight-driven business rules that analyze customer data and trigger actions for the Customer Success team to proactively engage with customers.
• Make recommendations to improve efficiencies through development and adoption of best practices and standardized procedures.
• Monitor System performance, data integrity and user activity to make recommendations on continuous improvements.
• Educate and train sales, marketing and senior leadership professionals on Gainsight functionalities and dashboards.
• Conduct new Customer Success Management department onboarding.
• Capture and research customer escalated complex issues and monitors resolution to closure.

What You Will Need:

Education and Experience

• Bachelor's degree or appropriate experience required.
• Typically requires a minimum of five (5) years of project management or business analyst experience.

Knowledge, Skills and Abilities

• Incumbent has developed proficiency through work experience or through job-related training. Works with a limited degree of supervision. May act as a resource for more junior colleagues, or those with less work experience.
• Proficient in managing data
• Excellent critical thinking skills; is able to break down ambiguous problems into concrete, manageable components and think through optimal solutions
• Data analytics and business intelligence skills
• Ability to converse with users at all levels, including executive or owner level
• Ability to analyze complex situations, development actions plans and lead resources to achieve key objectives
• Working knowledge and understanding of Microsoft Word, Excel, PowerPoint, Dynamics CRM, and customer success platforms
• Must be able to travel to customer sites and other events
• Intellectual curiosity about our customers, our industry, and Customer Success in general.
• Working knowledge of the ABS Health, Safety, Quality and Environmental Management System.

It Would Be Nice If You Had:

• Maritime industry experience is preferred.
• SaaS experience is preferred.
• Nautical Systems product line experience is preferred.
• Experience delivering business intelligence through a similar role is preferred.

Reporting Relationships:

Reports directly to Customer Success Director or Customer Success Operations Manager level position.

Job Responsibilities and Duties

• Support the Operations Manager in the monitoring and analysis of performance data such as KPI and productivity reports, as well as financial data such as billing reports and account P&L.
• Prepare the warehouse operational report and ensure actual cost are kept within budget.
• Identify opportunities and implement cost-saving initiatives to reduce operational costs without compromising service level.
• Assist team member to provide creative and innovative approaches to solve different kinds of supply chain problems.
• Collaborate with different team members to fine-tune existing solutions within the warehouse or implement new software.
• Assist in determining the factors of errors in Business Central and provide solutions for rectification.
• Spearhead continuous improvement projects within the warehouse, from process gap identification to solution design and implementation, as well as operational change management.
• Work closely with large datasets to retrieve data and compile it into digestible and actionable dashboards for effective decision making.
• Proactively monitor the trends in the reports, understand the changes on the warehouse utilisation or operational environment and work together with Operations Manager to explore reasons behind and actions to drive performances accordingly.
• Prepare Jet Reports for departments if needed and assist in resolving the Jet Reports issues (Will be migrating to Power BI).
• Prepare monthly reports such as
• Stock balance reports and billing reports for 3PL & 4PL clients
• Sample report for Inter-company
• Warehouse utilisation report (Migrant to Power BI)
• Secondary assembly services billing for Inter-company
• Support Operations Manager in business development efforts through maintenance of customer satisfaction and solutioning of value creation opportunities (3PL & 4PL).
• Review 3PL, 4PL, inter-company W&D agreements and assist in preparing agreements.
• Review external warehouse agreements and assist in renewing.
• Attend to other ad-hoc duties as assigned.

Job Requirements

• Bachelor's degree from an accredited university or college in computer science.
• Work experience as a data analyst or in a related field.
• Ability to work with stakeholders to assess potential risks.
• Proficient in Microsoft Excel (including pivot tables)
• Power BI and Business Central will be a plus
• Detailed oriented and numbers driven.
• Good understanding of the value creation in supply chain with respect to the overall business objective.
• Ability to analyze existing tools and databases and provide software solution recommendations.
• High-level experience in methodologies and processes for managing large-scale databases.
• Demonstrated experience in handling large data sets and relational databases.
• Understanding of addressing and metadata standards.
• High-level written and verbal communication skills.

Responsibilities:

You will ultimately hold responsibility as the Singapore regional logistics order to shipment, subject matter expert. Understanding and representing everything about spare parts order through successful customer shipment will be the focus of this role. Duties involve but are not limited to: shipment monitoring and status, supply chain services, inventory control, WMS / ERP system reconciliation, critical parts availability, B2B order management, shipment of products via approved carriers, and third-party warehousing.

Evaluate customer support and field service commitments to ensure customer requirements are met. Provide data analysis for improvement cycles; and participates in process/rating improvement efforts. Assists in developing logistics plans, procedures, and best practice.

Transact and maintain spare parts inventory to ensure inventory accuracy. Work with cross-functional teams to optimize parts availability and collaborate with other functional logistics team members to identify requirements and to meet project deliverables. Focus will be customer support and inventory management as well as collaborations with internal and external stakeholders. Influencecustomer satisfaction, driving value-added efficiencies for the company as a whole.

This role will be a remotely managed. Successful candidate will be self-motivated, working with minimal day to day operational instruction. Key responsibilities include:

• Support multiple business functions (from Global Customer Care centers to Field Engineers) to assist and resolve spare parts inventory discrepancies by transacting, reconciling, creating manual orders, cancelling orders and intercompany invoices and reversing transactions.
• Act as logistics point of contact addressing internal customer spare parts order status requests and ensuring smooth progression accordingly.
• Review EDI feeds to ensure any required manual orders are created for Field Engineers and to reprocess any EDI errors.
• Continuous training support for Global Logistics and Regional Admins to ensure proper order and delivery process flow.
• Reconciliation of inventory OHB issues, understanding / driving RCCA, overall ensuring high levels of inventory accuracy thus minimizing order delays.
• Organizes and handles a variety of logistics issues in a Service Logistics environment.
• Resolve receiving discrepancies for inbound customer spare parts returns in a timely manner. Address repeated, systemic issues by identifying long-term solutions.
• Assist parts escalations team for urgent P1 (priority) orders to ensure parts inbounded passes quality inspections, country of origin (COO) and Harmony Tariff Schedule (HTS) codes are loaded in SAP, monitor shipments until order is delivered to ensure it reaches the Field Engineer (FE) in a timely manner.
• Monitor aging inventory – Keep oversight of global inventory locations ensuring material is progressing as expected. Work with Management and key operational stakeholders to resolve any obstacles preventing expected material flow.
• Support user acceptance testing (UAT) scenarios testing for platform updates in vendor program management or internal SAP changes.

Requirements:

• Excellent written and verbal communication skills.
• Excellent analytical, problem-solving and organizational skills are required.
• Proven track record of surpassing objectives and delivering exceptional results.
• Working knowledge in SAP and 3PL Warehouse Management Systems
• Understanding of global trade and compliance rules / regulations
• Ability to perform multiple actions across multiple regions.
• Strong data, computer and analytical/problem solving skills and presenting solutions
• Self-driven and able to work under pressure with a sense of urgency
• Collaborative and team-oriented attitude, willing and excited to work with a global team
• Prior experience in logistics operations in freight, warehousing, courier modes, Inventory, SOX compliance and third party return experience is desired.

Education & Experience:

• Bachelor’s degree in Logistics & Supply Chain, Business Administration or Material Management or equivalent experience in a Logistics environment.
• Minimum 2-3 years related industry experience in supply chain, inventory control or distribution and logistics.
• Demonstrated ability to manage multiple projects.
• Proficient in Excel, Access and Microsoft Office applications.
• Experience in SAP or other ERP systems.

Responsibilities:

- Develop a comprehensive Macro property strategy for key Southeast Asian (SEA) countries, ensuring timely completion of regional network planning to facilitate the progress of new store developments.

- Lead the analysis and evaluation of potentialnew stores, including location analysis, market catchment research and sales forecasts.

- Gather and analyse market and competitor data, conduct research on various regional business districts and communities, and generate strategic insights to support new store development projects.

- Produce evaluation and analysis reports, ensuring that new site selections align with company standards, and establish a database containing information on target area business districts, commercial entities, and community projects·be the key contact with company appointed data supplier and be involved in the sales/or site feasibility linear regression model setting up.

-Provide sales forecasts to the local property team for all proposed new sites·Validate new store proposals submitted by each country.

-Conduct a review of sales performance three months after the store opening

Requirements:

- Bachelor's degree in Real Estate, Business Administration, or related field; advanced degree preferred.

-Minimum of 5 years of experience in real estate analysis, investment, or asset management.

-Deep understanding of real estate markets, investment strategies, and industry best practices.

------------- Send me your resume via WhatsApp ❤

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Data provided is for recruitment purposes only Business Registration Number: 201735941W. Licence Number: 18S9037

• Assist logistics process for shipment and delivery, and returns on products.
• Keep detailed records, generate reports, and develop presentations to help management understand the logistics perspective.
• Build relationships within the company and with external parties, such as suppliers or distributors.
• Read and comprehend legal documents, such as contracts or import/export agreements.
• Understanding of principles of accounting and finance.
• Collaborate with others from diverse backgrounds in order to identify problems and find solutions.
• Train and mentor employees, including reinforcement of safety guidelines.
• Report accidents and injuries and ensure proper treatment protocols are met.
• Create supply chain management strategies that increase efficiency and speed.
• Collaborate with other departments to close operational gaps.
• Balance safety, cost management and business growth then prepare and submit reports.
• Optimize warehouse functions.
• Handle communications and negotiations with suppliers.

Job Highlights:

• Join a successful and growing international school
• Be part of a dedicated and friendly team
• Develop your career in an international school environment

Dulwich College (Singapore) is looking for an enthusiastic and passionate Junior School Mandarin Supply Teacher to provide cover teaching for the junior school students on an ad-hoc relief arrangement basis.

Mandarin is a core subject at the College. Junior School children (7 to 11 years old) have a daily lesson. The successful candidate will have the ability to teach spoken and written Chinese to children of all nationalities, ranging from beginners to native speakers. They will be passionate about developing both a proficiency in Mandarin, as well as an understanding and appreciation for the culture surrounding this important, world language.

We value and encourage a creative approach, that engages children, while ensuring that they progress in their learning against our program and syllabus. Every child has access to a device and we encourage the use of technology, where it enhances learning.

Above all, we strive to develop a love for learning in every child.

The right candidate will have the drive, energy and passion to contribute to a large team, committed to excellence in Mandarin teaching. They will be reflective, always looking to improve and willing to share ideas with colleagues. Applicants must be willing to lead by example and play a full part in the College’s pastoral care and extra-curricular programme and Lunar New Year celebrations.

The successful candidate will work in one of the world’s leading international schools that, as part of the wider EiM Group of schools, offers a wealth of opportunity for collaboration and growth. They will be supported with a rich professional development provision and supportive and caring teams.

About Dulwich College (Singapore)

Students come first is a guiding pillar in everything we do at Dulwich College (Singapore). We therefore invite applications from educators who share our pioneering spirit and dedication to serve the needs of over 2,930 individuals, aged between 2 and 18, across our community. We want to develop a culture focused on wellbeing where staff and students benefit from the best quality learning possible, have agency in their work and studies, and collaborate to build a sustainable and equitable world.

Regarded as one of the leading international schools in Singapore, the College is academically selective and provides a rigorous curriculum, complemented by a rich co-curricular programme. We build upon an enhanced version of the English National Curriculum, followed by IGCSE and the IB Diploma Programme. It is a genuinely international education. Our modern campus connects us to the greenery of Singapore and features technology-rich learning spaces, world-class performing arts facilities, swimming pools, sports pitches, and gymnasia.

The Junior School

Our Junior School caters for 880 enthusiastic learners aged between 7 and 11. Everything we do is underpinned by a culture of safety and wellbeing for all members of the community. We build upon the excellent foundations laid in DUCKS, and develop a depth of academic knowledge, as well as the life skills and mindset needed, to prepare students for the best possible success in our Senior School. We want children to leave Year 6 as motivated, independent and collaborative learners.

Junior School teachers have high expectations of themselves and learners. They are reflective and strive for continual improvement. They value knowing each child as an individual and create a safe space for learning. They believe in personalising learning and that all children have the right to make progress from their individual starting points; teachers identify the needs of children and provide support and challenge as appropriate.

Our teachers understand the importance of a solid platform of core skills and content, and see this as a springboard to teach broader concepts, through an inquiry approach to learning. To support this every student has access to a device. Our curriculum and timetable value a breadth of disciplines that includes traditionally academic subjects as well as STEM, sports, and visual and performance arts. Teachers are supported to develop areas of expertise within this model.

Our Vision for Teachers

Dulwich College International (DCI) is a family of leading international schools in Asia. Across our schools, we are focused on nurturing teacher and, in turn, every student to have the skills and motivation to thrive in life and make a positive difference in the world – that is, to Graduate Worldwise. To this end, we look to recruit the very best practitioners in international education who are passionate about unlocking the potential of our students, and who will continue to grow with us as Worldwise Teachers.

Worldwise teachers:

• Put students first in all they do
• Display a positive attitude, adaptability and open-mindedness
• Show professional initiative and perseverance
• Are truly collaborative and display highly developed communication skills
• Are committed to internationalism and equity
• Are committed to sustainability and global citizenship

Worldwise teachers believe in:

• The right of every student to be safe, supported and nurtured
• Evidence-based and innovative pedagogy
• Personalised and differentiated student learning
• Setting high expectations for every student
• Empowering students to reach their own goals
• High levels of student motivation and engagement

Worldwise teachers’ practice:

• Maximises every student’s opportunity learn
• Promotes student agency, reflection and a love of learning
• Delivers academic rigour and holistic learning
• Reveals the complex and inter-disciplinary nature of learning content
• Creates a supportive and dynamic learning environment
• Develops students’ higher-order thinking

We welcome and encourage applications from people of all backgrounds. Having a diverse staff body is a great strength to us as a College and one of the ways that we can help students achieve our College Mission of Living Worldwise. We do not discriminate on the basis of race, ethnicity, gender, age, disability, religion, sexual orientation, pregnancy or socio-economic status. We support family-friendly flexible working opportunities, where operational needs allow. Staff recruited locally are subject to Terms and Conditions of Service according to local employment law.

Dulwich College (Singapore) is committed to safeguarding and promoting the welfare of all the students in our care and expects all applicants to share this commitment. We follow safe recruitment practices which are aligned to the recommendations of the International Task Force on Child Protection. We hold ourselves to a high standard of effective recruiting practices with specific attention to child protection. All appointments are subject to an interview, identity checks, criminal record checks, and successful references.

CPE Registration Number: 201027137D.

Period of Registration: 09 January 2024 to 08 January 2028

Reporting to the Finance Manager, the Senior Finance Ops Analyst will play a key role in the Finance team to deliver the full spectrum of professional accounting and finance activities to Woh Hup (WH) Group of companies. This position offers the opportunity to gain a deep expertise within the finance function with the ability to work with senior stakeholders, and to lead and drive business optimization projects from the planning through to implementation.

Given the dynamic nature of the business, the below is a non-exhaustive list of deliveries expected from the candidate. However, it covers the foundation responsibilities and capabilities that are required for the candidate to be successful in this role.

• Financial accounting and reporting: preparation of audited financial statements in compliance to professional accounting standards and external auditor requirements, supporting business new ventures through providing finance and accounting advice, and supporting initiatives to adopt new accounting standards.
• Transactional accounting and closing processes: perform month-end close activities including accurately recording and reviewing financial transactions, overseeing critical accounts payable and receivable processes, preparing submissions to external auditors, IRAS and other parties, and identifying ways to mitigate risks and continuously improve. Ensure a strong risk and control environment throughout.
• Cost accounting and reporting: Analyze the main drivers of performance and confidently explain to senior stakeholders the reasons for variances. Confidence in driving improved cost control and insights with business stakeholders.
• Planning and Appraisal: Input to the business planning, budgeting and forecast processes, and produce management information reports to help drive decision making by senior stakeholders. Proactively highlight business value drivers and risks with business leads.
• Change management and growth opportunities: Support and shadow the Finance Manager as the finance lead for transformation and growth projects, e.g. but not limited to new market/business expansions, driving operational excellence in finance operations, project managing the implementation of new systems and digital transformation.
• Adherence to safety in the workplace

The ideal candidate should have:

• A degree in Finance/ Accountancy/ Banking or equivalent.
• Minimum 4 years of relevant experience and expertise across the spectrum of Finance competences with solid foundation in financial accounting, operational accounting and reporting, and working knowledge of IT systems implementations. Finance professional qualification and SAP knowledge preferred. Exposure to Treasury and Tax will be useful.
• Confident in managing large and complex data sets in Excel and in a wider digital environment. Able to assess data, extract insights from financial and accounting software and navigate between different types of digital tools to produce results. Continuously learning new and better ways to manage and analyze data to support business outcomes.
• They are an effective communicator with ability to gain the confidence of various internal and external parties building on strong knowledge and understanding of the business drivers, value and risk. They also possess an eye for detail and are results oriented, willing to challenge the status quo and strive for continuous improvement.
• MNC experience will be valuable from the perspective of systems and processes and of reporting and accounting in compliance with local and international standards. Experience in the construction / asset-heavy industries would also be valued.
• The individual has strong project management skills and has experience contributing towards formalizing processes and systems and in enhancing the performance of the finance function - and at the same time proven flexibility with ability to create, develop and adapt in the face of a dynamic situation.
• Strong growth mindset and high personal integrity. A team player, with a positive proactive approach to managing and solving problems. Ability to collaborate across different teams is key.

Position

In a challenging and multicultural environment, we seek a Support Analyst to join our ISAP/GIT/DEC – Digital Excellence Center.

The ideal candidate should possess a strong background in IT support, excellent problem-solving skills, and a proactive attitude. The candidate should exibit good verbal and writing communication skills for efficient and smooth interatin with other team members in both Singapore and Paris hubs. In addition, need to have interest in learning new technologies and software factory tools supported by the team such as datawarehouse, AI, DevOps tools, etc.

The position requires autonomy and reliability in performing duties while maintaining good communication with the rest of the Global IT ecosystem as well as the ability to work on multiple projects concurrently.

Qualifications and Profile

Education Bachelor or better – Computer Science or related field, couped with relevant industry certification, will be advange.

This position requires a minimum of 2+ years of experience in supporting or developing application.

Main responsibilities:

- Provide technical and functional Level 1 and Level 2 application support to a portfolio of Corporate IT and Security applications.

- Communication with end-users via phone, chat, email, and/or a support ticketing.

- Analyze and manage incidents/

problems/requests coming from users.

- Collaborate with cross-functional teams to troubleshoot and resolve technical issues efficiently.

- Readressing the issue towards L3 application or infrastructure teams.

- Supervise and monitor daily and monthly jobs.

- Handle user request by working closely with project, infrastructure and production teams

- Process and issue daily, weekly and monthly reporting on data and tickets

- Able to work in shifting schedules (ASIA and EMEA)

Mandatory:

- Possesses strong analytical, logical and problem solving skills

- Technical background (basic/intermediate knowledge of databases, application servers and programming languages)

- Excellent communication skills in English, both written and verbal, with the ability to convey technical concemts to non-technical users.

- Possesses strong written and verbal communication skills in English.

- Strong perseverance, diligence towards attaining goals and effective time management

- Self-motivated, flexible and an excellent team player

- Understanding and respect of cultural diversity

- Ability to multi-task and work independently with minimal supervision

- Understand concepts of IT Production environment and deployment process

Nice to Have

- Experience working in the financial industry or a similarly regulated environment.

- Additional certification in ITIL, cybersecurity

- Programing or scripting skills for automation purpose.

Other Professional Skills and Mind-set

- Strong communication (written, and verbal) in English is a must.

- Proactive style of working, organizational skills.

- Strong analytical and problem solving skills.

- Ability to multi-task and work independently with minimal supervision.

- Team player mindset.

- Understanding and respect of cultural diversity.

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

Position

The Data Framework provides a central data store for all the Front Office Orders, RFQs, Transactions and Collateral information. It also provides Market Data sourcing, Data distribution, client, instrument and referential data and is driven by an electronic Data Dictionary application : Collibra. It acts as a source of data for different regulatory reporting (MIFID 2 , SFTR , MAR etc).

Main Responsibilities

• Delivery of comprehensive business analysis to provide solutions for business needs.
• Work with the project team including product owner, senior developers, architects, BA’s to deliver business requirements and improve business processes and systems.
• Work closely with stakeholders to define requirement and various artifacts around application development or enhancement.
• Specification of business rules for regulatory reporting, business operations and transformations.
• Functional design and testing of solutions.
• Maintenance and promotion of best practices around the data dictionary of the bank
• Interaction with developers to define implementation specs
• Interaction with other IT teams to explain and communicate on Data services
• Assisting with the daily operations through scrum, Jira and Kanban, techniques.

Qualifications and Profile

• Strong Communication to bring consensus on requirement.
• Strong functional knowledge of financial product & regulatory reporting
• Knowledge on the MIFID2/SFTR/EMIR / any APAC transaction regulatory reporting principles is desirable.
• Experience of capital market processes, e.g. Pricing, Sales/Trader workflow, etc
• Exposure to microservcies based architecture, Kibana, Collibra is a plus
• Strong problem solving skills with ability to think out of box.
• Excellent communications and proven documentation capabilities.
• Skilled in Data analysis using database queries (Sql/Oracle/Sybase),TSQL
• A knowledge of FPML & XML/XSLT/XPath would be an added advantage

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599