*Rotational shifts: Members in the team will rotate accordingly around 3 shifts (time will shift to an hour later during the daylight-saving time in the year).

**On call support: This covers 7 consecutive days during non-business hours to manage escalated incidents and to work on planned changes, weekend included.

• Morning: 7am-4pm

• Afternoon:2pm-11pm

• Evening: 5pm-2am

Main responsibilities

You will mainly be responsible for:

• Performing all run activities in respect of the firm’s process, ensuring:

– SLA and priorities are respected

– Appropriate reaction, in line with the severity of an incident or escalation.

– Firm’s process are dully followed (service request, change, incident, problem management)

– Management of technical issues, escalations and ensuring good level of delivery

– Primary operational technical support and assist the functional support teams

– Good collaboration between various teams

• Continuous improvement of service

– Propose improvement and solution to reduce repetitive tasks

– Improving complex operations (DRP, Migrations, Major maintenance etc.)

– Improving reliability and quality of our systems (automation, monitoring, alerting, security, RCA etc.)

– Reducing time-to-market by implementing CICD pipelines where possible

– Improve and standardize existing workflow processes and framework

– Bridging the gap between Dev and Ops

• Managing knowledge within the team

– Share the knowledge within teams

– Promoting knowledge sharing within the organization (trainings, documentations etc.)

• Driving the most complex operations & ensures they are well prepared (involvement on DRP test, WIP, etc…).

– Act as global coordinator main events.

– Review of major releases roadmaps

– Ensure post checks are documented, performed and report is shared

Job Requirements:

– The position requires a minimum of 3 years relevant experiences as a production support or at least infrastructure support or development role.

– Experience in a banking environment is a plus.

– Minimum 3 years of experience with UNIX environments

– Minimum 3 years of experience in scripting languages such as Python, Powershell

– Minimum 2 years of hands on experience in any of these tools and technologies such as Ansible, Gitlab, Azure Devops, Docker, Kubernetes

– Experience with task schedulers such as Control-M

– Good understanding of IT ecosystems and application architectures

– Knowledge about : CICD pipelines, ITIL practices, Agile practices, Lean, Observability tools such as Grafana, Kibana, Prometheus, or Dynatrace is a plus

Interested applicants please send your resume in MS Word format and attention it to Tan Joanna (R1104661).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R1104661

Business Registration Number: 200611680D. Licence Number: 10C5117

Digital Platform team provides leading infrastructure and platform capabilities to Singapore’s public healthcare sector. These capabilities enable our healthcare professionals to focus on transforming care for their patients and the public with digital access to their health records, healthcare transactions as well as empower individuals to take an active role in their health. By leveraging on Digital Platform, the public healthcare sector can also derive additional value through shared services and interconnectivity within the ecosystem.

Under Digital Platform, the teams work on multiple industry-leading digital initiatives and open up possibilities for public healthcare. This includes a consumer-focused technology backbone and the creation of an API economy that powers millions of transactions every month for multiple leading consumer health apps including HealthHub and OneNUHS. Other Smart Health initiatives include emerging telehealth technologies such as vital signs monitoring on-the-go and remotely, as well as automation of video consultation services leading to improved patient management. Robotic Process Automation (RPA), also managed by the team, frees up healthcare professionals to work on higher value-added tasks by automating repetitive processes.

This role involves the support and handling of the administration of Power Platform and essential to ensuring smooth day-to-day operations, monitoring platform performance, running of reports, and ensuring compliance with internal guardrails and best practices. Plays an important role in delivering high-quality service and support to various levels of internal users. Conducts technical and analytical work

• Manage the overall administration of Power Platform (including but not limited to Power Apps and Power Automate)

• Help guide teams to effective use of Power Platform

• Propose and run required reports for routine monitoring

• Ensure compliance with guardrails and other governance policies

• Understand business difficulties to provide solutions by applying problem-solving and decision-making skills

• Keep abreast of new technologies and be aware of industry standards, best practices, and trends

• Automate business processes with Power Apps and Power Automate

• Tertiary qualification in IT, Business or related disciplines

• Certifications in Power Platform

• Experience with M365 and cloud technologies will be an advantage

• Good professional written and verbal communication skills

• Ability to work independently, and cope in a dynamic environment

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

Research Assistant/Associate Policy Analyst – Population Health

The Saw Swee Hock School of Public Health (SSHSPH) at the National University of Singapore (NUS) is recruiting a Research Assistant/Associate Policy Analyst. The rapid population ageing in Singapore calls for innovative solutions. We aim to assess the impact of health promotion programmes (e.g. urban care farming, cognition training, etc) on the health and health-related behaviours of participants. This project will involve recruitment, assessment, and analysis of the research data. The candidate will also be working on models in policy evaluation. This is a full-time position based in Singapore.

Duties may include but are not limited to: (1) provide programming support to a research project (2) assist with recruitment and data analyses; (3) manage large complex databases; (4) conduct literature reviews (5) contribute to the development of scientific papers and the dissemination of the study findings.

The appointed candidate should: (1) Hold at least a bachelor degree (2) be proficient in Stata or R and (3) have experience in statistics, mathematics, econometrics, computer science, quantitative social science, public health, epidemiology or related field. Experience with C++ is preferred but not required.

The ideal candidate should demonstrate the ability to query large data sets and have excellent knowledge of quantitative methods in applied health and/or social sciences. Fluency in English, as well as demonstrably good writing and analytic skills are essential. Fluency in English is required as the candidate will deal with English-speaking stakeholders, such as conducting the research and meetings. The role will suit someone who enjoys problem-solving.

The position is for one year but can potentially be extended. The grade of appointment will be accorded based on candidate’s academic qualifications and years of relevant experience.

Applicants should send the following during job application:

1. Cover note introducing themselves (no more than 500 words);
2. A two-page Curriculum Vitae (only including relevant information), containing details of two named referees;
3. A sample of published work and their roles in the projects, if applicable.

Interviews will be face-to-face for candidates. We are accepting applications until the position is filled.

Vishay Intertechnology Asia Pte Ltd is currently seeking a contract Financial Analyst with opportunities to convert to a permanent role.

Primary Responsibilities:

• Review the actual operating results submitted by Asia locations and identify issues to clarify with the site finance team. Ensure that matters pending clarifications are promptly followed up and resolved in a timely manner.
• Review forecast and budget submissions from Asia locations and ensure that submission is aligned with Corporate guidelines
• Ensure financial records are maintained in compliance with specified policies and procedures.
• Assist in ensuring tax compliance in the Asia locations
• Provide advisory to the Asia locations on appropriate accounting standards and financial reporting treatment prescribed by the Controllers Manual
• Assist in ad-hoc requests from Corporate which include providing instructions and guidance to locations

Requirements:

• Bachelor's degree in accountancy or ACCA or equivalent qualification
• Minimum 3 years experience in financial analysis and management reporting, preferably in a manufacturing environment.
• Good knowledge of accounting standards, US GAAP, and SOX requirements. Must have experience in reviewing balance sheets and income statements.
• Excellent written and verbal communication skills with the ability to communicate effectively with regional finance personnel.
• Strong analytical and problem-solving skills, meticulous with an eye for detail.
• Mature, self-motivated, proactive, and able to deliver results within tight deadlines.
• Ability to work in a fluid, dynamically changing, and results-oriented environment.

With us, you'll experience unique career paths, an open and collaborative culture, a stable business that will be there for you, and opportunities to work globally and locally.

Do you have the skills we need? Are you ready to power your career as you power the world? If so, apply today with your current and expected salary.

Responsibilities:

• Perform thorough research, analysis, and tracking of legislation, policies, and regulations that have a significant impact on renewable energy and environmental markets globally. This involves staying abreast of regulatory developments, evaluating their implications, and providing insightful assessments
• Conduct continuous monitoring and forecasting of sales trends within the environmental commodities sector to stay ahead of market dynamics, enabling strategic decision-making and ensuring alignment with the evolving landscape of environmental commodities
• Oversee the end-to-end management of environmental commodities contracts, from closure to order fulfilment
• Collaborate closely with internal and external stakeholders to streamline the execution of contracts, ensuring seamless deliveries
• Develop insightful analytical deliverables for both internal and external distribution, to support informed decision-making
• Facilitate the creation of client-centric presentations, offering comprehensive insights into diverse environmental commodities markets.
• Support ad-hoc operation tasks

Requirements:

• Bachelor’s degree in Business, Economics or Engineering preferred
• Experience of 1-3 years research and data analysis
• Fresh graduates are welcome to apply
• Specific experience in energy and/or environmental markets is a plus
• Excellent communication, interpersonal skills, strong analytical perspective, attention to detail and accuracy
• Strong Microsoft Excel, PowerPoint and Power BI skills required

What We Offer:

• Competitive salary and benefits package
• Opportunities for professional development and career advancement
• Supportive and collaborative work environment
• Hybrid working hours

Job Summary:

We are seeking for an experienced SAP SD Techno-Functional Analyst who has been through at least a FULL life-cycle implementation for S/4HANA.

Candidate must possess thorough understanding of SD-related Simplification items in S/4HANA and has played a key SD functional role in Testing, Data Migration and Cutover during their previous S/4HANA implementation.

Candidate should process strong SD business background, has hands-on with the related configurations and able to perform deep-dive analysis to develop high quality work including functional and technical specifications.

Candidate will need to be detail oriented, a good team player and has excellent communication skills to work with cross-functional teams and business.

This is key for supporting the various S/4HANA implementation phases including Integration Testing, User Acceptance Testing and Mock/Actual Cutovers.

A knack on seeking answers on their own, reaching out for help and a thirst for knowledge are must have qualities in navigating Apple's landscape.

Key Qualification:

• At least one FULL life-cycle implementations of SAP S/4HANA.
• Good understanding of Finished Goods business process
• Experience in SAP SD is a must - worked on implementations around IDOCs, Orders, Pricing, Invoicing, Outputs etc.
• Performed detail system analysis, developed functional and technical specifications and hands-on configuration experience for S/4HANA in large-scale project implementation (preferably for a global, multi-national corporation with many customisations)
• Played a key SD functional role in all Testing phases and Cutover activities for S/4HANA project implementation. Experience in Test Automation, Data Migration and Data Validation tools are a huge plus.
• Ability to efficiently interact with multiple organizations to successfully implement projects between multiple modules.
• Worked closely with Technical, DevOps and other cross functional teams in design and implementation of SAP S/4HANA.
• Excellent configuration skills and possessing ABAP knowledge is a huge advantage.
• Adaptive to learning new technologies.
• Excellent written and verbal communication skills are required.

Job Responsibilities:

• Hands on role in Test scope definition and Test scripting. Unit Test and String Test execution after code remediation.
• Perform end-to-end Integration Testing and supporting User Acceptance Test.
• Perform Data Validation using Apple selected tools during each data migration cycle
• Coordination across multiple tracks and functions for Cutover discussion and activities
• Deep-dive analysis with technical team for resolution of issues identified throughout Testing, Business Data Validation and Cutover cycles.
• Work across teams for triaging issues and resolution under a time pressure.
• Execute projects, setting project deliverables priorities, monitoring, reporting on the process, progress, risk, and result.
• Effectively communicate project status to the project stakeholder on a regular basis.
• Partner with business to ensure their expectations are met and managed.
• Ensures consistent delivery of a quality projects and adhere to Apple Project Life Cycle.

Requirements:

• Bachelor's Degree from accredited university in Computer Science/Information Technology/Engineering.
• At least one FULL life-cycle implementations of SAP S/4HANA.
• At least 6+ years of SAP SD working experience in high tech manufacturing/OEM or consumer product environment

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to Know the Team

Grabber Technology Solutions (GTS) aims to be a technology leader that provides predictive and seamless experiences to all Grab employees (Grabbers). We are a diverse team of technology practitioners looking to outserve Grabbers with positive, personalized enterprise technology experiences. We are looking for individuals with similar customer-centric and innovative values to join our growing team.

Get to Know the Role

This role will report to Senior Manager, Salesforce Delivery Lead and plays a critical role of a Salesforce Lead Business Analyst with an exciting journey to enhance our Salesforce platform and improve adoption. The candidate will need a strong techno-functional background in Salesforce (out-of-the-box standard functionality and custom solutions) with proven hands-on experience in Service Cloud, Sales Cloud and Community Cloud modules.

This role will be onsite, and the office location is in Singapore.

The Critical Tasks You Will Perform

You will:

• Lead a team of Business Analysts, plan and prioritize projects, and ensure value delivery to the business.
• Translate business strategies into technical requirements and IT solutions, understanding customer and product needs.
• Share the product vision and collaborate with Business Owners and Scrum Masters to execute projects effectively.
• Influence business unit leads and ensure alignment with project objectives using agile methodologies.
• Engage with stakeholders, gather requirements, and develop solutions leveraging Salesforce functionality.
• Craft business requirement documents, user stories, and system design specifications, ensuring traceability.
• Manage the product backlog, understanding and prioritizing business needs while proposing enhancements.
• Conduct UAT training, create and run UAT test scripts, and coordinate system testing.
• Identify opportunities to leverage the Salesforce platform for emerging business needs and provide guidance on solutions.
• Collaborate on technical architecture and bring domain expertise to the team.
• Identify system/design bottlenecks and propose innovative solutions.
• Implement large-scale integrations and understand authentication mechanisms and deployment processes.

What Skills You Will Need

• Salesforce Expertise: At least 8 years of business analysis experience with strong knowledge of Salesforce features (Sales and Service Cloud) and hands-on experience with configuration and customization.
• Technical Proficiency: Experience with Salesforce configuration (Flows, Security Model, Process Automation, Data Migrations, SOQL/SOSL, Dashboards) and customization skills.
• Agile Methodologies: Proven experience in leading projects using agile delivery, prioritizing requirements, and conducting functional testing.
• Integration Experience: Proven experience in implementing large-scale web service integrations and good understanding of CI/CD platforms like GitLab, Copado, Jenkins, Ant tool.
• Salesforce Certifications: Certified Salesforce Administrator, Advanced Administrator, Sales Cloud Certified, and Service Cloud Certified are required. CPQ Specialist certification is a plus.
• Additional Tools: Good understanding of Salesforce Lightning Aura/LWC frameworks, Marketing Cloud, Pardot, and AppExchange tools like Conga and Adobe Sign.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.

What we stand for at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

PURPOSE:

• Prepare for regional monthly details performance analysis, developed from financial management report. The scopes include supports for region and Opcos annual performance budget, mid-year range strategy plan and monthly outlook.
• Maintain data integrity of performance system (Cognos TM1 and Oracle system upgrade).

RESPONSIBILITIES & TASKS:

• Compile and consolidate subsidiaries’ monthly performance reporting data, which include sales, costs, and expenses actual result and outlook. Account for variance between actual result and budget with in-deep analysis of root cause.
• Analysis and monitor regional headquarter profit status, included preparing headquarter annual budget and monthly outlook, monitoring monthly profit status and explaining the gaps, and setting the countermeasure to improve the outlook accuracy based on investigation.
• Support HQ & Regional Business Units and Headquarter FP&A to prepare for annual budget and 2nd half re-plan, which include plan guide development, consolidation of subsidiaries’ plan data in a timely & effective manner, and ensures accuracy and timeliness are correctly managed.
• Develop monthly region performance data book and monthly submission schedules, and ensure all monthly schedule be submitted on time and historical data are correctly retained. Improving and enhancing performance reporting process based on performance management requirement.
• Maintain system data integrity, include data-mining, data cleansing and data extraction, new EPR development discussion, by working with IM department and external consultancy.
• Leveraging BI tools (Cognos TM1) to provide visibility of business performance, and develop monthly performance reports using the BI tools.
• Lead the process improvement project and enhance current reporting efficiency and productivities.
• Lead ad hoc analysis based on management requests and operation needs.

To succeed in this role, you will need to possess the following qualifications, skills and experiences:

• 5 years' experience, includes 3 years of management accounting related experience in regional headquarter.
• Strong finance and performance management knowledge, understanding companies and regional finance operation.
• Degree in Finance / Accountancy, Business, Economics or other relevant field.
• Excellent analytical skills to process voluminous data, interpret trends, establish high-quality insights and business implications.
• Willing to accept challenge and overtime work during peak period.
• Able to work well both independently and collaboratively in a team environment.
• Strong commercial sense, with keen eye for details and hands-on approach.
• Interest in understanding operational processes to improve quality of analysis. Willing to challenge current process to make improvement.
• Superior proficiency with ERP (Oracles) and Microsoft Excel
• Strong sense of ownership
• Interpersonal communications skills
• Analytical Skills
• PC Literacy
• Personal Consistency & Self Drive
• Adaptiveness toward changes

WHO YOU’LL WORK WITH

At NIKE, our purpose guides our culture and strategy. In Responsible Supply Chain we bring our purpose to life through strategy & targets, focused on product, planet and people. Our targets are ambitious, but achievable through clear goals, measures and accountability. We are transforming our supply chain with world-class and innovative programs that ensure our products are made responsibly and sustainably. Our progress depends on teamwork and end-to-end execution.

As Director, Responsible Supply Chain (RSC) in Singapore you will be part of the Global Responsible Supply Chain Leadership Team, reporting into the Senior Director, RSC, based in Nike’s World Headquarters in Beaverton Oregon. You will lead a team of sustainability subject matter experts, based in Singapore, driving performance against sustainability strategy and targets. Working closely with cross functional teams within global sustainability and supply chain.

WHO WE ARE LOOKING FOR

We’re looking for a Responsible Supply Chain Director in our Singapore office, to join the global Responsible Supply Chain leadership team. We operate one of the largest supply chains in the world and work with partners that make and move Nike products across the globe. Their leadership in sustainability is essential to ensure we meet our targets. To be successful in this role, we need someone with deep expertise in operationalizing strategies in global supply chains, preferably with experience in manufacturing, transportation and distribution.

The successful candidate will be able to think strategically, but also translate strategies into action with clear and aligned plans. They will be able to communicate our vision and motivate others into action, and able to drive organizational change. They will also be a trusted leader who fosters teamwork and develops others.

What they will bring:

• Bachelor’s degree or Master’s degree in sustainability or business related field preferred.
• 10+ years professional experience in Sustainability and Business leadership.
• Strong stakeholder and partner management skills.
• Excellent written and verbal communication skills.
• Ability to understand and use data to make the business case for RSC initiatives.
• Ability to network, influence and utilize internal and external resources.
• Project Management skills and a strong attention to detail.
• Ability to travel 10-20% of time.

WHAT YOU’LL WORK ON

The successful candidate will consult on Nike’s Enterprise Sustainability Strategy, Standards and targets, leading the implementation and execution of Nike’s Responsible Supply Chain (RSC) Strategy with Supply Chain Partners. Key responsibilities include:

• Delivering Nike’s Foundational Excellence program with Supply Chain Partners, driving performance against Code and Standards.
• Building Partner capabilities through Summits, Workshops and supporting Learning Communities.
• Driving continuous improvement and consistency in strategy creation, alignment, implementation and execution processes.
• Developing annual plans for Supply Chain Partner’s group level target implementation.
• Driving performance against Nike’s enterprise sustainability targets with Supply Chain Partners.
• Driving discipline in data management, analytics & reporting.
• Providing expert level tech expertise.

Position Summary / Project Description

As an Institution Business Analyst, you will be called upon to support the institution in strategic planning, integration and enabling technology, and to support the institution’s daily operations. It also includes supporting the institution for their audits, governance and compliance initiatives.

IT workplan and budgeting:

• Collaborate with users, CIO and PMO to identify IT strategic needs for the Institution and translate those roadmaps and projects into the workplans.

• Conduct prioritization of workplans and adhoc projects.

• Engage users and delivery teams for workplan actualisation.

• Support CIO and IBA leads to review project budget, transfer pricing and procurement of systems and applications for institution.

Oversee project approval and delivery:

• Engage stakeholders and users to understand business initiatives, requirements and workflow, in order to provide high level pre-project assessment and feasibility studies.

• Collaborate with delivery teams to evaluate potential solutions needed to address operation needs while ensure alignment to the overall SingHealth digital strategy.

• Engage stakeholders and users for Institution IT governance approvals, solution review and delivery.

• Review risks to ensure that projects are completed on time, within budget and meeting requirements.

• Collaborate with delivery teams to coordinate end-user training, testing, implementation and support.

• Provide timely and accurate project progress information and highlight risks if any.

Hospital operations:

• Participate in Cluster and Institution IT governance, workgroups, hospital operations and project steering committees.

• Participate in Cluster and Institution audits, exercises and setups (e.g. ESS, BCP, Cybersecurity, DR exercise, mass casualty, pandemic, emergency planning).

• Evaluate and update Cluster and Institution documents (e.g. DAQ, ERM).

• Ensure compliance to MOH HIM chapters, and healthcare and institution’s policies and standards.

• Work closely with audit/exercise owners to address findings and response to audit/exercise observations.

Requirements / Qualifications:

• Possess a degree in Computer Science, Computer Engineering, Information Technology or any other relevant discipline.

• At least 10 years of relevant working experience as an IT Project Manager and vendor management.

• Excellent analytical and problem-solving skills with interpersonal skills

• Team player with ability to work independently, possess good customer service skills and able to work with cross functional teams.

• Good written, communication and presentation skills

• CITPM / PMP certification will be an added advantage.

• Experience in healthcare industry is an added advantage.

COMPANY DESCRIPTION

About BW Group

BW Group is a leading global maritime company involved in shipping, floating infrastructure, deepwater oil & gas production, and new sustainable technologies. Founded in 1955 by Sir YK Pao, BW controls a fleet of over 490 vessels transporting oil, gas and dry commodities, with its 200 LNG and LPG ships constituting the largest gas fleet in the world. In the renewables space, the group has investments in solar, wind, batteries, biofuels and water treatment. BW is proud to be listed as one of Forbes World's Best Employers 2023.

Are you ready to make an impact?

What drives us is our mission to deliver energy for the world today, and to find solutions for tomorrow. If you want to make lives better around the world by providing access to energy, while working on sustainability and decarbonisation, we'd like to hear from you. Working at BW you will feel the pulse of the world each day. If something happens in the world, we feel it, and you can play your part by anticipating and responding to it. Our high-performing teams are drawn to BW by the global nature of our work and the satisfaction of working with collaborative people who inspire each other to deliver exceptional results.

RESPONSIBILITIES

We are seeking an IT Intern for an exciting opportunity in the future proof space of Cybersecurity. This role is an excellent opportunity to learn new skills, gain hands-on experience in a large multinational corporate environment, working with a diverse team of experienced professionals from various parts of the worls.

Responsibilities:

• Project Management: Drive initiatives to enahnce the SIEM log sources.
• Stakeholder Engagement: Regularly interact with various stakeholders to understand their needs and translate them into technical requirements.
• Hands-On Cyber response: Opportunity to learn and apply latest Cyber protection principles. Analyse user behavior together with our vendors / partners (SOC, Cyber SME). Take action in case of deviation to the Cyberpolices and/or recommendation from SOC.
• Internal /External Coordination: Coordinate with internal users and external vendors to prevent harm form the company but at the same time keep user engagement / understanding for Cybermeasures high.
• Documentation: Maintain documentation of the project, including stakeholder requirements, project progress.

• Currently enrolled in or recently graduated from a degree program in Information Technology, Computer Science / Cybersecurity.
• Strong communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels.
• Ability to manage multiple tasks and deadlines in a fast-paced environment
• Eager Learner: Has a strong willingness to learn new things and continuously seeks to improve their skills and knowledge.
• Team Player: Works well in a team and contributes to a positive team environment.
• Problem Solver: Demonstrates strong problem-solving skills, with the ability to think critically and find creative solutions to challenges.
• Detail-Oriented: Pays close attention to detail and has a strong commitment to quality.
• Adaptable: Is flexible and can quickly adapt to new situations and changes in project scope or direction.
• Minimum commitment of 3 days per week and/or for a duration of at least 4 months

At BW, we offer challenging work in an international environment with a team of dedicated and competent colleagues. We recognise that the success of BW rests with each employee's ability to provide the necessary skills and confidence within the team, and our training is tailored to suit individual needs and career aspirations.

Vision: Best on Water

Mission: We deliver energy for the world today, and find solutions for tomorrow

Values

• Collaborative
• Ambitious
• Reliable
• Enduring

If our values resonate with you and you think you can contribute, we would be delighted to hear from you!

Don't meet every single requirement? At BW, we value diversity and the unique experiences that people from different backgrounds bring to our business. We welcome you to apply for the role even if you don't fully meet all the listed requirements, especially if you are passionate about building an inclusive culture where we strive to be our best. You may be just the right candidate!

Information for Recruitment Agencies:

BW endeavours to recruit and fill vacancies directly. However, when we do need to engage with agencies, BW operates a preferred supplier list (PSL) and will not be accepting unsolicited applications from non-PSL agencies for this role.

Job Descriptions - Full spectrum of HR and Payroll function

Reporting to the HR Manager, you will be part of the HR Team based in Singapore. This role requires you to handle end to end HR and payroll full function for the local brand.

HR Generalists

· Recruiting, retention, and talent succession

(Understand the organization's needs and make sure those needs are met when recruiting for new positions, means hire the right employee)

· Providing reasonable accommodations, investigating allegations of wrongdoing, and terminations when dealing with staff with complex and sensitive issues

· Monthly processing and checking of payroll/reimbursement (200 plus headcount)

· Maintains compliance with local employment laws, regulations and recommended best practices; reviews policies and practices to maintain compliance.

· MOM work pass applications

· Oversees employee disciplinary meeting, investigationand termination.

· Providing information and answering employee questions related matters.

· Performs other duties as assigned.

Administration

· Maintaining employee p-files records, leave management.

· Update Company policies,

· Conduct disciplinary actions. Provides counselling, support and guidance to employee.

· All other ad-hoc administrative duties

Payroll

· Timely and accurate submission/payment of statutory obligations

· Provide support on payroll matters, tax issues and time track matters.

· Manage day-to-day liaison with Internal / Payroll outsourcing partners closely, including monthly attendance metrics.

· Provide reconciliation of final payroll based on monthly accounting schedule.

Requirements

· A Level/Diploma/Degree

· At least 2 years of relevant experience in Payroll

· Fluent in oral and written communication in both English and Chinese, (with Malay language will be a bonus)

· Knowledge of payroll and statutory compliance to MOM, CPF and IRAS

· Hands-on experience on HR and Payroll software/system, e.g. Peoplepay, WhyzeHR

• Conduct 24/7 continuous monitoring of security events and alerts using various security tools, such as SIEM and endpoint protection.
• Perform initial triage of security alerts to determine their validity and severity, identifying false positives or true positives.
• Conduct basic investigations of security events, including malware infections and unauthorized access attempts.
• Escalate complex or highly suspicious alerts for further investigation and response.
• Maintain details records of all activities, including investigations performed, findings and remediation steps taken.
• Collects data, evidence, and context necessary for further escalation.
• Analyze security logs, events and perform correlation and historical searches to determine the extent and impact of a security compromise.
• Handling case management, generating tickets and reports when required, and tracking open tickets until closure.
• Willing to work with 12 hours shift pattern that include weekend and public holiday.
• At least 2 to 5 years' of experience working in SOC environment
• Strong knowledge and experience in SIEM tools, EDR, NDR
• Strong experience in SOC environment, monitoring security events and alerts on endpoint and network
• Strong Interpersonal and communication skills

As a Junior Financial Associate, you will play a pivotal role in supporting the financial operations and strategic initiatives of Smartfunding. You will work closely with the Senior Financial Analyst and the Fatfish Group Corporate Ventures Team, contributing to the management and execution of corporate transactions. This position offers a unique opportunity to gain hands-on experience in financial analysis, market research, and business planning within a dynamic and innovative corporate environment.

Key Responsibilities:

Corporate Representation

• Act as a Company Representative of Smartfunding Pte Ltd, supporting the Senior Financial Analyst in daily functions.
• Collaborate with the Singapore HQ corporate team to ensure seamless communication and coordination.

Support for Corporate Transactions

• Assist in the management and execution of corporate transactions for the Group.
• Provide analytical support for mergers, acquisitions, and other strategic initiatives.
• Prepare reports and presentations for Group Management to facilitate decision-making.

Job Requirements:

• Education: Bachelor’s degree in Finance, Accounting, Economics, or a related field.
• Experience: Entry-level position; prior internship or experience in financial analysis or related field is a plus.
• Skills: Strong analytical skills, multi-tasking, and excellent communication abilities.
• Attributes: Detail-oriented, proactive, and able to work effectively in a team environment.
• Software Proficiency: Familiarity with Microsoft Office Suite (Excel, PowerPoint, Word).

This role is ideal for a motivated individual looking to develop their financial analysis and corporate finance career within a supportive and growth-oriented company.

• Conduct 24/7 continuous monitoring of security events and alerts using various security tools, such as SIEM and endpoint protection.
• Perform initial triage of security alerts to determine their validity and severity, identifying false positives or true positives.
• Conduct basic investigations of security events, including malware infections and unauthorized access attempts.
• Escalate complex or highly suspicious alerts for further investigation and response.
• Maintain details records of all activities, including investigations performed, findings and remediation steps taken.
• Collects data, evidence, and context necessary for further escalation.
• Analyze security logs, events and perform correlation and historical searches to determine the extent and impact of a security compromise.
• Handling case management, generating tickets and reports when required, and tracking open tickets until closure.
• Willing to work with 12 hours shift pattern that include weekend and public holiday
• Investigate and respond to security alerts escalated, performing root cause analysis, and providing remediation guidance.
• Escalate critical cases to incident response team and to provide support where needed.
• Prepare scheduled and ad-hoc reports.
• Quality assurance on cases handled and closed by junior SOC analyst.
• Develop/strengthen playbook and process for case handling by the SOC team.
• Assist in identifying opportunities for tuning to improve detection accuracy and reduce false positives
• At least 5 to 8 years' of experience working in SOC environment
• Strong knowledge and experience in SIEM tools, EDR, NDR
• Strong experience in SOC environment, monitoring security events and alerts on endpoint and network
• Strong Interpersonal and communication skills

Responsibilities

• Perform statistical analyses and derive business insights for Trading, Execution, and Sales at finance Markets.
• Develop quantitative models for Market Making, Order Execution, and Delta One desks.
• Build data pipelines and dashboards associated to distinct use cases on the Trading floor.
• Ensure data quality, including mining, cleansing, and analyzing large datasets for use-case development.
• Develop well-documented code, mainly in Python, for optimizing and automating trading flow.
• Assist with the business development and vision of Markets Data Analytics, including liaising with external vendors, scheduling and monitoring teamwork, preparing reports, and building business presentations.
• Assist with the creation of software applications, user interfaces, APIs, and automated reports for business users.
• Present insights associated to business results and Data-Science methodologies to key stakeholders.
• Assist, when needed, with the development of Data Analytics platform, including Databases and Data Lake.
• Collaborate with Data Scientists, Developers, and Traders to jointly meet deadlines.

Qualifications & Skills

• Master or PhD in a technical field, such as Statistics, Mathematics, Physics, Engineering, Economics, or alike.
• 4+ years of work experience as a Quantitative Analyst or Data Analyst in a financial firm.
• Advanced coding skills in Python.
• Advanced knowledge of Power BI, Tableau, and VBA / Power Query.
• Proven experience in Quantitative Trading and/or Algorithmic Trading.
• Knowledge of Machine Learning methodologies, including Clustering techniques, Factor Modelling, Reinforcement Learning, and Advanced Statistics.
• Certain knowledge of Mathematical Finance and Financial Markets, for example Algorithmic Trading, Derivative Pricing, Portfolio and Risk Management, Dynamic Programming, and Numerical Methods.
• Knowledge of Scrum methodology, Agile framework, and Jira.
• Knowledge of Git, SQL, Spark, and Dash (or similar).
• Familiarity with cloud services such as Microsoft Fabric, Azure Synapse, Databricks, and Snowflake.
• Experience with Business Development is a plus.
• Experience with MLOps tools (e.g. Dataiku or similar) and with programming languages such us R and Scala is a plus.
• Collaborative, team player, open minded, and easy to work with.
• Proficient presentation skills and high attention to detail.
• Able to explain technical results to non-technical audiences.

JOB SCOPE:

Roles & Responsibilities

1) Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing
2) Implement and support digital customer journeys to further improve both customer and employee experience in bank
3) Work with regional country and functional teams to design, re-engineer the process, as well as implement operation solutions
4) Ensure the smooth operational rollout
Job roles and responsibilities
1) Re-engineer the end-to-end process, analyse and review operations solutions
2) Implement automation agenda to transform consumer banking operations
3) To conduct requirement gathering workshop, Review and documenting requirements artefacts
4) To review functional specifications and process define documents
5) Coordinate and ensures UAT test plans and test case are executed within UAT schedule
6) Post-production support, production issues review and track them to closure
7) Work closely with regional teams and country teams to ensure timely delivery of project

Skillsets (Good to have)

At least 1 year experience in systems development and / or business process improvement initiatives. Preferably with project life cycle experience in Financial Services Industry in the following areas:
1. Consumer Banking Operations
2. Customer Centre
3. Wealth / Loan / CASA product knowledge
4. Education : Bachelor / Diploma Degree holder

Core competencies
• Excellent oral and written communication skills
• Good, sound knowledge of banking and technology
• Good teamwork and inter-relationship skills
• Adaptable, disciplined and focused
• Organised and systematic
• Proven analytical skills
• Well versed in MS Office: Word, Project, Excel, Visio and PowerPoint

JOB SCOPE:

Roles & Responsibilities

1) Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing
2) Implement and support digital customer journeys to further improve both customer and employee experience in bank
3) Work with regional country and functional teams to design, re-engineer the process, as well as implement operation solutions
4) Ensure the smooth operational rollout
Job roles and responsibilities
1) Re-engineer the end-to-end process, analyse and review operations solutions
2) Implement automation agenda to transform consumer banking operations
3) To conduct requirement gathering workshop, Review and documenting requirements artefacts
4) To review functional specifications and process define documents
5) Coordinate and ensures UAT test plans and test case are executed within UAT schedule
6) Post-production support, production issues review and track them to closure
7) Work closely with regional teams and country teams to ensure timely delivery of project

Skillsets (Good to have)

At least 3 years experiences in systems development and / or business process improvement initiatives. Preferably with project life cycle experience in Financial Services Industry in the following areas:
1. Consumer Banking Operations
2. Customer Centre
3. Wealth / Loan / CASA product knowledge
4. Education : Bachelor / Diploma Degree holder

Core competencies
• Excellent oral and written communication skills
• Good, sound knowledge of banking and technology
• Good teamwork and inter-relationship skills
• Adaptable, disciplined and focused
• Organised and systematic
• Proven analytical skills
• Well versed in MS Office: Word, Project, Excel, Visio and PowerPoint

Job Description:

Be part of an exciting FAB Team working on cutting-edge advanced packaging process technologies. Partner and work with various teams in IME, to be the lead in FAB inventory management, logistic planning, and its related operations to always enable smooth operations and develop packaging solutions and taking the solutions from concept to production.

This position is based in Singapore.

Responsibilities:

• Looking for a reliable, agile, resourceful, meticulous and professional individual.
• Lead in plan, sourcing and initiate - raise purchase requests accordingly to day-to-day materials / spare parts requirements to ensure stock adequacies, required to ensure smooth Fab operations.
• Follow through the orders from the start of purchase till delivery and to ensure that goods are delivered are on time (include coordination of shipments etc. with forwarders when required etc.)
• Provide good supports on logistics and inventory movements required to enable smooth FAB cleanroom operations.
• Excellent interpersonal skills and communication skills so to work seamlessly with various stakeholders to ensure inventory adequacy and logistics efficiencies.
• Self-starter with strong ability to work with own initiative under minimal supervision.
• Process strong sense of customer service mind-set and teamwork.
• Strong flexibility and ability to handle multiple requests from across teams.
• Good communication, analytical, problem-solving skills.
• Put-up good initiatives to move forward towards systematic inventory digitalization.
• Ability to work in a multi-task environment and perform other duties assigned by Department Managers.

Experience:

• Education: Diploma in engineering discipline. Preferably in procurement, supply chain logistic/ warehouse operation.
• At least 3 years of related semiconductor engineering experiences; with good wide contacts with semiconductor material suppliers, equipment vendors.
• Relevant experience in analytics or strategic reporting will be an advantage.

Job Description:

Be part of an exciting FAB Team working on cutting-edge advanced packaging process technologies. Partner and work with various teams in IME, to be the lead in FAB inventory management, logistic planning, and its related operations to always enable smooth operations and develop packaging solutions and taking the solutions from concept to production.

This position is based in Singapore.

Responsibilities:

• Looking for a reliable, agile, resourceful, meticulous and professional individual.
• Lead in plan, sourcing and initiate - raise purchase requests accordingly to day-to-day materials / spare parts requirements to ensure stock adequacies, required to ensure smooth Fab operations.
• Follow through the orders from the start of purchase till delivery and to ensure that goods are delivered are on time (include coordination of shipments etc. with forwarders when required etc.)
• Provide good supports on logistics and inventory movements required to enable smooth FAB cleanroom operations.
• Excellent interpersonal skills and communication skills so to work seamlessly with various stakeholders to ensure inventory adequacy and logistics efficiencies.
• Self-starter with strong ability to work with own initiative under minimal supervision.
• Process strong sense of customer service mind-set and teamwork.
• Strong flexibility and ability to handle multiple requests from across teams.
• Good communication, analytical, problem-solving skills.
• Put-up good initiatives to move forward towards systematic inventory digitalization.
• Ability to work in a multi-task environment and perform other duties assigned by Department Managers.

Experience:

• Education: Diploma in engineering discipline. Preferably in procurement, supply chain logistic/ warehouse operation.
• At least 3 years of related semiconductor engineering experiences; with good wide contacts with semiconductor material suppliers, equipment vendors.
• Relevant experience in analytics or strategic reporting will be an advantage.

Job Responsibilities:

• To be responsible for driving and utilizing data analytics to develop intelligent insights for AML programs which includes customer risk-profiling, enhanced name screening, advanced on-going monitoring and management information system

• To work with multiple stakeholders to obtain data and deliver outcomes

• To work with large data sets and visualize outputs, ensuring data accuracy and good segmentation of data sets for tactical data mining tasks

• To perform documentation of methodology and outputs of data analytics and perform model validation

• Break down complex issues and develop solutions through data analytics, and present the findings in a structured and explainable manner

• Leverage on data analytics to support overall AML strategies to meet MAS regulations and expectations

• Use advance data modelling and analytical techniques to interpret key findings and leverage these insights in initiatives to improve efficiency and effectiveness of AML program

• Deliver MIS dashboard to facilitate AML compliance oversight and reporting

Job Requirements:

• Bachelors or Masters Degree in a quantitative field (e.g. Statistics) • Fresh grads, 0-5 years of experience are welcome to apply

• Internship experience or working experiences in relevant data analytics role

• Experience in financial crime compliance is an added advantage but not a must

• Proficient in SQL and Python

• Proficient with MS Office and Google Suite

• Detailed and process orientated

• Ability to think innovatively

• Ability to present complex ideas in a concise and simple manner

• Ability to work under tight timelines

As an Institution Business Analyst, you will be called upon to support the institution in strategic planning, integration and enabling technology, and to support the institution’s daily operations. It also includes supporting the institution for their audits, governance and compliance initiatives.

IT workplan and budgeting:

• Collaborate with users, CIO and PMO to identify IT strategic needs for the Institution and translate those roadmaps and projects into the workplans.

• Conduct prioritization of workplans and adhoc projects.

• Engage users and delivery teams for workplan actualisation.

• Support CIO and IBA leads to review project budget, transfer pricing and procurement of systems and applications for institution.

Oversee project approval and delivery:

• Engage stakeholders and users to understand business initiatives, requirements and workflow, in order to provide high level pre-project assessment and feasibility studies.

• Collaborate with delivery teams to evaluate potential solutions needed to address operation needs while ensure alignment to the overall SingHealth digital strategy.

• Engage stakeholders and users for Institution IT governance approvals, solution review and delivery.

• Review risks to ensure that projects are completed on time, within budget and meeting requirements.

• Collaborate with delivery teams to coordinate end-user training, testing, implementation and support.

• Provide timely and accurate project progress information and highlight risks if any.

Hospital operations:

• Participate in Cluster and Institution IT governance, workgroups, hospital operations and project steering committees.

• Participate in Cluster and Institution audits, exercises and setups (e.g. ESS, BCP, Cybersecurity, DR exercise, mass casualty, pandemic, emergency planning).

• Evaluate and update Cluster and Institution documents (e.g. DAQ, ERM).

• Ensure compliance to MOH HIM chapters, and healthcare and institution’s policies and standards.

• Work closely with audit/exercise owners to address findings and response to audit/exercise observations.

Requirements / Qualifications:

• Possess a degree in Computer Science, Computer Engineering, Information Technology or any other relevant discipline.

• At least 10 years of relevant working experience as an IT Project Manager and vendor management.

• Excellent analytical and problem-solving skills with interpersonal skills

• Team player with ability to work independently, possess good customer service skills and able to work with cross functional teams.

• Good written, communication and presentation skills

• CITPM / PMP certification will be an added advantage.

• Experience in healthcare industry is an added advantage.

Main Responsibilities:

Application monitoring responsibilities

• Define and implement in coordination with the build team the needed application monitoring.

• Supervise and monitor daily and monthly chains and handle user request by working closely with project, infrastructure and production teams.

• Support overnight batches which take place during the Singapore Morning and early afternoon time to ensure that problems are swiftly analyzed and resolved to minimize down-time.

• Process and issue daily, weekly and monthly reporting on data quality of risk chain in which the activity is usually more intense on monthly run.

Incidents and Requests management (business users and others IT teams)

• Provide level 1 and level 2 application support to business users (trader, risk manager, market risk monitoring operator, back-office and middle-office analyst, market data administrator…)

• Analyze and manage incidents/problems/requests.

Problem management and continuous improvement

• Prepare and maintain knowledge base for each of the application in the scope of the team in coordination with the build team and the ops team.

• Collaborate with build team to assess the priority of the problem and follow-up the resolution, even contributing to the definition of long term solution.

• Provide non-functional requirement to the build team to implement monitoring as code whenever available.

The Support analyst should have a pro-active mindset in security, incident preventive measures, productivity and global improvement of the quality of service. Candidate should have a strong appetite in the capital market functional business.

Shift Timings

• Work hours : 8:45am – 6:30pm SGT and shift rotation 5PM – 2AM SGT

• Rotational Week-end support.

Job Requirements:

• Master’s degree in relevant specialities

• Candidates should have at least 4 years experience in application support activity.

• ITIL certification.

• Good understanding of Capital Markets Domain and market activities.

• Relevant experience on Asset Control software

• Exposure to the Capital Markets with proficiency in financial instruments (Bonds, Rates, Equity, etc..), trading lifecycle and specifically market data.

• Relevant experience with working with external source like Bloomberg, reuters

• Expertise in static market data with knowledge of data types, sources, and uses within financial systems, including reference data, price data.

• Proven experience in technical proficiency with strong skills in SQL,

• High level of proficiency in unix/linux scripting.

• Strong knowledge in XML, PL/SQL, MQ, CFT and Control-M.

• Knowledge of monitoring solutions (E.g ITRS Geneos, Elastic Search)

• Ability to work well under pressure.

Interested applicants please send your resume in MS Word format and attention it to Tan Joanna (R1104661)

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R1104661

Business Registration Number: 200611680D. Licence Number: 10C5117

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

The Role

The Sustainable and Green Finance Institute (SGFIN) is a new university-level research institute in the National University of Singapore (NUS), jointly supported by the Monetary Authority of Singapore (MAS) and NUS. SGFIN aspires to develop deep research capabilities in sustainable and green finance, provide thought leadership in the sustainability space, and shape sustainability outcomes across the financial sector and the economy at large.

This role is ideally suited for those wishing to work in academic or industry research in quantitative analysis, particularly in the area of machine learning and artificial intelligence. The responsibilities of the role will include designing and developing various analytical frameworks to analyze structure, unstructured and non-traditional data related to corporate financial, environmental, and social indicators.

There are no teaching obligations for this position, and the candidate will have the opportunity to develop their research portfolio.

Duties and Responsibilities

The successful candidate will be expected to assume the following responsibilities:

• Design research projects in close collaboration with the Institute’s Directors (Prof. Sumit Agarwal / A.Prof Johan Sulaeman / A.Prof Zhang Weina) and Research Affiliates
• Take ownership and responsibility for the successful delivery of research projects, ensuring they are completed within the required deadline and allocated budget, and meeting/exceeding project specifications and targets
• Participate in pre-project activities such as identifying required resources to ensure project completion including staffing and organizational needs of the project team, and preparing high-level project plans with project timeline and resource requirements
• Development of data analysis frameworks.
• Plan, supervise and perform (if necessary) the development of supervised and unsupervised machine learning tools to process information from various data sources, including commercial databases and alternative, non-traditional datasets.
• Plan, supervise and perform (if necessary) the generation of impact measures using machine learning, in collaboration with the Institute’s Directors and other Research Fellows.
• Monitor progress of research projects and provide necessary interventions to ensure smooth completion of each project
• Manage and coordinate project deliverables, ensuring their quality
• Manage industry partners’ expectation by understanding their needs and providing realistic expectations and scope of each project
• Manage the collaborations with research and industry stakeholders, including providing periodic progress updates and deliverables for grant funding body or project sponsors
• Preparation of results for industry communications, presentations, and academic articles for journal publications
• Guide, mentor, and supervise research associates on the project team
• Work closely with the rest of the SGFIN team to support SGFIN’s activities and objectives

Requirements

• Academic background in the following subjects is preferred: computing, information systems, economics, business, finance, or related disciplines. A bachelor’s degree is required, a master’s degree in one of these subjects is preferred, with a PhD degree required for the Research Fellow position.
• Basic understanding of financial sector (banks and other financial institutions), financial markets, corporate financial statements, and credit risk analysis, is preferred.
• A thorough knowledge of the research field of machine learning and artificial intelligence is highly preferred.
• Programming skills, including knowledge of machine learning and artificial intelligence processes and tools, are highly desired, along with experience in conducting and supporting research and data analysis of research projects.
• Database management experience is desired.
• Proactive in problem solving.
• Good time management and planning skills with a commitment to delivery.
• Strong project management skills, with ability to manage several projects concurrently.
• Strong delivery management experience, with proven track records in managing and steering projects towards smooth execution and on time delivery.
• Adaptive to change with a positive work attitude.
• Enthusiastic team player who is self-driven, committed, and willing to take initiative.
• Strong interpersonal and leadership skills, effective in coordinating stakeholders, fostering teamwork, and leading high performance project team.
• Strong verbal and interpersonal communication skills, along with written communication skills

The Service Analyst managing Incidents is a Service Operations Specialist who is responsible to maintain high levels of service and ensuring all service recovery, protective mitigations, stakeholder communications and problem management activities are performed. He/She is responsible to drive both internal and external teams to ensure compliance to SLOs, SLAs, KPIs and metrics relating to service performance and operations performance.

He/She possesses strong analytical skills in the completion of service operations related activities and is responsible for tracking and analysing important reports covering service performance metrics and operations activities.

Roles & Responsibilities

• Lead high severity incidents/Command Centers and collaborates with multiple internal teams across disparate groups to restore services when major incidents occurs

• Manages high severity incident communications to all stakeholders and provide regular updates to management and stakeholders until incident closure

• Support and assist in high severity incidents and drive problem management meetings, gather required experts to perform root cause analysis for problem resolution

• Drives internal and 3rd party service provider / vendor review meetings covering performance, service improvements, quality and processes

• Track and ensure compliance to SLAs, KPIs and metrics relating to service performance and operations performance

• Ensure all operational support material is complete and all process comply within internal security and technology standards

• Prepare and deliver status updates / report to management

• Log and track problem tickets relating to S1/S2 or high impact issues

• Maintain processes, templates and SOP, website and information related to incident and problem management

• Assist senior leaders in disaster recovery planning and activities

Requirements / Qualifications

• Bachelor’s degree or Diploma in computer science or other highly technical, scientific discipline

• 5-10 yrs of Technical / Application Support or Incident / Problem management experience

• Proven experience of working efficiently in a cross functional team

• ITIL v3/v4 certification and strong service oriented experience / background

• Knowledge and understanding of IT industry environment and business needs Strong competency in IT technologies covering operating systems, databases technologies, networking, server, load balancing and/or application related domains covering healthcare and healthcare related industries

• Ability to establish and manage processes and practices through collaboration and the understanding of business

• Ability to adapt to a fast-changing environment and work under a fast-paced and dynamic environment.