Job Responsibilities: Customer Provide a high quality, first level of support to all stakeholders in resolving issues and ensure that a clear customer focus is maintained and that support calls are dealt with inside agreed service level agreements (SLAs). Ensure the Service requests, issues and Problems tickets are logged in ITSM ticketing system. Escalate more complex server and system operation issues to the relevant level 2 and 3 teams and ensure a timely resolution and closure of tickets within SLAs. Other/ Control Perform OVS system related operations, monitoring OVS cut off times to ensure users printing devices are offline. Monitoring of OVS daily transfer of batch printing files to outsourced vendors are completed timely and reports are delivery for external print processing. Document and update the monitoring procedures and escalate any unusual activity. Perform the daily scheduled tasks and ensure these are carried out in a timely manner. This includes but not limited to daily CTS download and OM processing. Endure the provision and delivery of a support services within operationally agreed targets during the approved service hours. Ensure that both Ad-hoc request and daily tasks and activities are maintained within agreed service and operating levels and that support levels are maintained adequately. Contribute towards the team's strong service delivery ethos placing customer service and responsiveness as primary focus. Adhere to all company policies as well as guidelines. Job Requirements: Minimum 2 years of customer service experience in IT environment. Comfortable to do shift work and work on weekends and public holidays Experience in Data Center operation functions, performing monitoring and daily tasks. Experience in handling customers call and good problem escalation skill. Good interpersonal skills and communication skill to deal effectively with others. Ability to organize priorities to ensure that requests are completed on time. Knowledge in IT computer operation. Handling daily operation of running batch job, monitoring and handling of external printing service. Helpdesk or Service Desk customer handling experience meeting customer satisfaction. Added advantage with industry certification in ITIL Foundation or ITIL intermediate Certification. We regret to inform that only shortlisted applicants will be notified. 10054606 - WD

Intern, Corporate Real Estate Services, Sustainability Analyst (Feb/Mar - Jun/Jul 2024) Posting Date: 19 Dec 2023 Location: Singapore, Singapore Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. About Corporate Real Estate Services (CRES) Group Corporate Real Estate Services (CRES) oversees all matters relating to real estate, including lease management, facilities management, security, general service as well as sustainable operation and development. The sustainability team of CRES works on all matters related to sustainability of our real estate assets and operations, including continuously achieving carbon neutrality. Sustainability team has an array of exciting and important initiatives and projects to drive towards decarbonization and carbon neutrality. Job Responsibilities Scope 2 emission registry and RECs Tracking and keeping records of REC procurement, redemption/retiring and vintage requirements for Singapore and regional countries Sourcing of cost-effective alternatives that adhere to international standards and best practices Keeping track of power purchase agreements Green Building Appraisal Establish and track green building solutions and features of our wholly owned buildings regionally Assist in discussions with regional Sustainability Leads on appraising and monitoring of the green building solutions and features Internal Sustainability Communications Liaise and coordinate with internal teams for plans and strategies to highlight sustainability achievements by CRES regionally Assist in developing sustainability-related content for CRES internal communications Sustainability/Green Awards and Associations Compilation of ESG or green building awards regionally for our group and subsidiaries corporate real estate services to reflect our decarbonization and green building effort Sustainability Benchmarking Systematically evaluating the sustainability performance of voluntary standards, certifications, companies or other entities that aim to implement sustainability measures or create positive impacts Evalute UOB's performance in relation to their peers, customers, and suppliers and assess industry and regional averages Job Requirements Bachelor's or master's degree in Sustainability, Engineering, or Computer Science. Have interest in the broad spectrum of corporate sustainability including energy and resource efficiency, green certifications, renewable energy, etc. Master of Microsoft Suite and data-related skills will be an advantage. Be a part of UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a difference. Competencies 1. Strategise 2. Engage 3. Execute 4. Develop 5. Skills 6. Experience

Key Responsibilities: Support the Infinus Workstream Leads in the areas of Data sourcing, Accounting Hub, Chart of Accounts, General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, Staff Expenses, Account Reconciliation, Group Consolidation and Financial Statements & Disclosure. Perform project activities from requirement analysis to go-live, and change request impact analysis. Identify areas for improvement during requirement analysis and solutioning. Engage with stakeholders in project working groups to brief on changes and solutions, gather feedback and impact analysis Contribute as a subject matter expert in assigned tasks Provide configuration requirements of ERP and EPM applications. Validate the configuration/solution by during the playback and test cycles. Collaborate with IT partners (internal and external) during the project SDLC cycle Perform functional testing which includes test planning, test scenarios/cases, results validation, etc Support the business product owners during results validation and testing. Liaise with stakeholders across Business Units and Finance functions in Singapore and its overseas branches, Malaysia, Hong Kong, China and BOS. Qualifications Requirements: Degree/professional qualification in Accountancy, Business or equivalent Relevant working experience in areas of financial reporting and finance data project in a large international bank Knowledge of risk and compliance policies are an advantage Dynamic and able to work under pressure Proactive and meticulous Strong analytical data mindset Good interpersonal and communication skills

The primary focus of this role is to understand and elicit business requirements from Business Leads and SMEs across various business units and provide IT solutions to address the requirements. Maturity and ability to manage senior stakeholders in a challenging environment is a key prerequisite. Role must have a good understanding of technology capabilities and business functions. Responsibilities Collaborate with Product Owner and Business Leads to facilitate and elicit requirements from business stakeholders or SMEs. Lead discussions, propose solutions that meet business requirements and explain how the solution addresses the business requirements. Solutions cover technical implementations or/and operational changes. Groom User Stories or prepare Functional Specifications Document (FSD), to document the IT solution, along with the delivery of Requirements Traceability Matrix (RTM) and Acceptance Criteria. Validate IT solutions with technical and architecture teams, and ensure specifications are properly understood by delivery team. Collaborate with Project Manager/Scrum Master, Delivery Manager, Tech Lead, Developers, and Architect teams to ensure the solutions are delivered through the IT application implementations. Support delivery team during the execution phase in clarifying queries pertaining to the FSD or BRD or User Stories. Where necessary, re-engage business SMEs to revise requirements and/or for the acceptance of alternative solutions, due to design or implementation constraints encountered. Lead as Quality Assurance manager to define the test strategy and approach and provide clarifications to queries during the testing phase. Review or provide test artifacts like test plan, test scenarios, test cases and data. Support in the triaging of defects to categorize their criticality and prioritize defect fixing where necessary. Prepare training plans and user manuals; and conduct trainings to users before system launch, and provide close support to system users in the adoption of the new system. Work with the various business stakeholders and supporting technology teams in solutioning and submission of business papers for sponsor approval, including budget estimation, resource requirements and RFP preparations and evaluation. Produce Project Proposal to senior stakeholders for endorsement and funding for project execution. Qualifications Requirements At least 7 years of experience as a Business Analyst or equivalent in a similar discipline. Excellent inter-personal and communication skills, with strong ability to manage and align expectations of senior level business stakeholders across different business units to accept solutions proposed by project team. Proficient in visual modeling and documentation of user stories, use cases, business processes, data transformation logics and user interfaces. Experience in data modeling with good knowledge of system engineering concepts, data and information structures in system applications and database design. Strong critical thinking and problem-solving skills, Able to adapt and respond quickly to changes. Strong delivery mindset with experience in iterative analysis, design and various delivery methods (Agile, SDLC). Domain knowledge in at least one of the following: Front, middle and back office transaction processing and related business processes. Investment portfolio reporting or exposure to various financial instruments such as stocks, bonds, options, derivatives. Client lifecycle management (onboarding, maintenance) Client due diligence (KYC) compliance and FATCA/CRS reporting Degree in computer, mathematics or financial discipline preferred.

Key Responsibilities: Support the Infinus Workstream Leads in the areas of Data sourcing, Accounting Hub, Chart of Accounts, General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, Staff Expenses, Account Reconciliation, Group Consolidation and Financial Statements & Disclosure. Perform project activities from requirement analysis to go-live, and change request impact analysis. Identify areas for improvement during requirement analysis and solutioning. Engage with stakeholders in project working groups to brief on changes and solutions, gather feedback and impact analysis Contribute as a subject matter expert in assigned tasks Provide configuration requirements of ERP and EPM applications. Validate the configuration/solution by during the playback and test cycles. Collaborate with IT partners (internal and external) during the project SDLC cycle Perform functional testing which includes test planning, test scenarios/cases, results validation, etc Support the business product owners during results validation and testing. Liaise with stakeholders across Business Units and Finance functions in Singapore and its overseas branches, Malaysia, Hong Kong, China and BOS. Qualifications Requirements: Degree/professional qualification in Accountancy, Business or equivalent Relevant working experience in areas of financial reporting and finance data project in a large international bank Knowledge of risk and compliance policies are an advantage Dynamic and able to work under pressure Proactive and meticulous Strong analytical data mindset Good interpersonal and communication skills

We are seeking a dynamic individual to join the Chief Risk Officer's (CRO's) Office in supporting the Group CRO in the management of the Group Risk Management (GRM) division. You will monitor risk developments across the Bank's regional footprint and keep track of the performance of various teams across the region. This position is ideal for collaborative individuals with the interest and passion to learn, have attention to detail, and can think holistically. Your key roles and responsibilities would be to: Support GRM in the formulation and monitoring of strategic priorities and initiatives. Synthesize external and internal material to provide holistic assessment of risk. Monitor developments across different risk types (e.g. credit, market, liquidity, operational). Production of presentations on behalf of the Group CRO. Coordination of divisional submissions for internal and external stakeholders. Support collaboration initiatives across GRM and OCBC. Qualifications Requirements: Curious, analytical, and independent thinker. Quantitative and qualitative analytical skills. Proficient in Excel and Powerpoint. Excellent written and verbal communication skills.

Business Function Corporate and Investment Banking provides corporate customers with a full range of commercial banking products and services, including cash management services, current accounts, time deposits, trade finance, working capital finance, term loans and foreign exchange. Through our continued commitment, DBS has cultivated long-standing relationships with its customers in the region that are based on account relationship management, service differentiation, product development and rigorous credit standards. Responsibilities Support Relationship Managers in daily operations to enhance customer experience, including handling customer enquiries, rate fixing for deposits and loans, account opening, coordinate/ liaise with relevant parties on customer due diligence (CDD)/ periodic reviews maintenance of customer records and files. Ensure documentation is complete and that all approvals, facility and security documents are in place at all times. Follow up on submission of clients' financials for spreading and assist Relationship Managers in preparing the necessary documents for credit application / review. Preparation of offer / variation letters and follow up on documentation aligned with stipulated terms and conditions. Follow up on submission of periodic documents (e.g. insurance policies, valuation reports etc.) from clients or relevant parties, and assist Relationship Managers to address queries on such documents. Additional duties including ad hoc projects supporting Relationship Managers and team in sales and marketing. Requirement s Minimum Diploma holders, with at least 2 years of relevant working experience in a banking environment. Good understanding of the Corporate Banking business and related banking products. Good communication and interpersonal skills. Able to multi task and work independently. Service-oriented and a team player Proficient in Microsoft Office applications. Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

RISK Risk aims to effectively identify, monitor, evaluate, and manage the firm's financial and operational risks - including reputational risk - in support of the firm's strategic plan. Our Risk develops comprehensive processes to monitor, assess, and manage the risk of expected and unexpected events that may have an adverse impact on the firm. Risk teams play a critical function for the firm, driving how the firm takes and manages risk. Risk professionals execute critical day-to-day risk management activities, lead projects and contribute to the ongoing advancement of a robust risk management program. Effective coordination with executive management, business units, control departments and technology is critical for success. RISK ENGINEERING Risk Engineering, which is part of the Risk Division, is a central part of the Goldman Sachs risk management framework, with primary responsibility to provide robust metrics, data-driven insights, and effective technologies for risk management. Risk Engineering is staffed globally with offices including Dallas, New Jersey, New York, Salt Lake City, London, Warsaw, Bengaluru, Singapore, and Tokyo. As a member of Risk Engineering, you will interface with a variety of divisions around the firm as well as the other regional offices. The interaction with numerous departments and the diverse projects that ensue allow for a challenging, varied and multi-dimensional work environment. Risk Engineering professionals are part of the value proposition of the firm and we balance our key functional responsibility of control with that of being commercial. RE has strong traditions of risk management, client service excellence and career development opportunities for our people. RISK STRATS Risk Strats use their programming and mathematical background to identify and measure risk and to implement quantitative and technical risk modelling solutions. Successful Strats are highly analytical, driven to own commercial outcomes, and communicate with precision and clarity. As a part of the team, you will work with our key business partners, understand financial market, to quantify the firm's risk. You will also focus on developing quantitative models & scalable architecture. FUNCTIONALITY DESCRIPTION Developing risk models and risk sensitivity analysis that use advanced mathematical/statistical/engineering approaches such as optimization, machine learning, regressions, visualization Performing detailed analysis on risk trends and drivers Updating and maintaining risk models along with business growth and risk environment changes Developing and maintaining large scale risk infrastructures/systems using strong programming experience in at least one compiled or scripting language (e.g. C, C++, Java, Python, Scala) Experience in designing highly scalable, efficient systems Effectively communicating results and outputs from the model and insights from analysis QUALIFICATIONS Post graduate degree /Bachelor's degree in Mathematics, Physics, Electrical Engineering or related technical discipline Experience in software development, including a clear understanding of data structures, algorithms, software design and core programming concepts Strong analytical and problem solving skills using math, statistics, and programming Demonstrated ability to learn technologies and apply Excellent communication skills including experience speaking to technical and business audiences and working globally Strong programming experience in at least one compiled or scripting language (e.g. C, C++, Java, Python) Experience in designing highly scalable, efficient systems Familiarity with financial markets, financial assets and risk management practices is a plus ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers. We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html © The Goldman Sachs Group, Inc., 2021. All rights reserved. Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity

Are you incredibly organized with an eye for detail? Do you enjoy client servicing and delivering best in class experience for them? We’re looking for someone like that to: Perform authentication controls over securities transfers requests. This includes ensuring documentation completeness and accuracy in line with agreed service levels & timings. Ensure adherence to regulations, guidelines, standards and UBS policies. Liaison with counterparty for custodian details and set dates for completion of transfers. Ensure all tasks are completed and SLA is guaranteed. Manage exceptions promptly ensuring all asset transfers are timely & accurately processed. Direct liaison with; and support to internal clients through hotline/advisory support. Business partners includes but not limited to within operations, Legal and Compliance, Business Risk Management, Project team(s). Look into reconciliation breaks and other controls for better risk mitigation. Engage in adhoc project(s) including systems change, process improvement, cross-border initiatives, new regulatory changes from requirements gathering through to implementation.

Responsibilities This department enables the delivery of business processes, compliance, controls, and decision support through the deployment, support, and maintenance of technology applications and infrastructure. The Principal Lead Business Analyst for Selling Operations is responsible for delivering business analysis services, acting as a product owner and driving software enhancements. The scope of work varies from discreet business processes to large-scale projects. Key tasks include safety, health, and environment, performance and delivery, performance evaluation, analysis, collaboration, mentoring, and compliance with company Marketing policies and procedures. The role also involves conducting presentations of proposals or plans for company executives. Requirements The role requires a strong understanding of physical commodity trading, metals, and mining domains. You have an appreciation of CTRM systems (ideally Aspect or a similar CTRM). The candidate should have a good grasp of contract capture, contract confirmation, planning, scheduling, invoicing, and sales operations. They should also have experience in account treatments, month-end processes, and intercompany activities. Proficiency in English is desirable. The candidate should be self-motivated, hardworking, innovative, and proactive in finding solutions. They should have good communication, public speaking skills, leadership, and social process skills. The role is located in Singapore and requires global travel and work across time zones. Inter-continental travel is 4-6 weeks per year, which can be scheduled well in advance. To Apply To apply, please submit your resume to Kieran McKenna at [email protected], quoting the job title and reference number. We regret that only shortlisted candidates will be notified. License No: 16S8060 / Registration No: R1436061

Your new company A leading commodity trader specialising in LNG, Coal and Freight with a platform to trade across all key markets, where your focus would be on for all aspects of credit risk management including pre-deal counterparty assessments, counterparty KYC and sanctions checking, contractual and credit support negotiations, portfolio credit exposure management (including mitigation), default probability assessments, and credit risk capital assessments   Your new role Assessing and analysing new and existing counterparties - writing full credit analyses to identify risks and recommend credit ratings, limits, credit structure and contractual terms to the Credit Risk Manager, Head of Credit and/or Executive Management; Modelling plain-vanilla potential credit exposure of new and existing transactions; Helping KYC Analysts in completing KYC and AML checks and ensure adherence to Compliance Policy; Managing relationship with Front Office (originators & traders) and ensure commercial and credit risk interests are understood and reconciled; Monitoring, understanding, managing and reporting counterparty credit exposures (individual and portfolio) on daily basis to ensure trading activity remains within approved limits; What you'll need to succeed Around 3-7 years of experience in a credit analyst position gained within a commodities trading environment or financial institution; Professional experience on energy products, particularly LNG, LNG Freight, Coal and/or, Drybulk freight will be a strong advantage;   What you'll get in return An excellent opportunity awaits you in one of the world's largest energy and commodity trading organisation, providing the ideal culture for both growth and work-life balance, surrounded by world-class facilities.   What you need to do now If you're interested on this role, click "Apply Now" and send in your updated resume or you can also contact me at [email protected] or call me at +65 6817 0865 for a confidential chat. Registration ID No. R1769394 | EA License number: 07C3924 | Company Registration No. 200609504D

We are looking for a Business Analyst / Product Manager who can: • Co-own (with the Regulatory reporting lead) the quality, health, satisfaction, and value of the stream’s products (transaction reporting capability) • Help formulate and execute the transaction reporting vision, mission, strategy and objectives  • Interact with clients and internal consumers to understand their needs and assess market fit  • Partner with the Crew Product and Technical Leads, aligned businesses and control functions across streams and divisions   You should have: • Expertise in financial markets regulations (Dodd Frank, ESMA, SFTR, FINMA, etc) and/or capital markets platform development • Understanding of the transaction reporting operations management/control’s framework • Data-driven and analytical mindset to make the right decisions • Focus on client centricity and commercial success • Ability to drive change and influence key stakeholders • Platform and F2B process design skills with ability to adopt complex requirements across functions   If you are interested, apply now by sending your resume to [email protected] EA Reg Number: R21103035 EA License Number: 07C3924 | Company Registration No: 200609504D

Responsibilities:

• Track project progress, monitor key performance indicators (KPIs), and generate reports on project status, milestones, and outcomes. This helps in evaluating project performance, identifying areas for improvement, and providing timely information to stakeholders.
• Maintain Project Status Registry for MSO projects and provide the necessary reporting to management including escalation
• Support the risk and issue management processes, ensuring potential risks and issues are identified, assessed, and mitigated throughout the project lifecycle. This includes developing risk management strategies, monitoring risk factors, and implementing contingency plans to minimize project disruptions.
• Establish effective communication channels with project stakeholders, including clients, internal teams, and executive leadership. This involves providing regular project updates, facilitating collaboration, and addressing stakeholder concerns to ensure alignment and transparency.
• Drive continuous improvement initiatives within the PMO and across projects by analyzing project data, identifying process bottlenecks, and implementing enhancements to increase project success rates and efficiency.
• Foster a collaborative and results-oriented culture within MSO, promoting professional growth and maintaining high standards of project management excellence.

Requirements / Qualifications

• Bachelors Degree in Engineering, Information Technology, Computer Science, Information Systems or related disciplines with at least 3-5 years of relevant PMO experience.
• Demonstrated experience in supporting PMs in managing and delivering systems in complex information exchange environments (in the health care industry would be an advantage).
• Demonstrated consistent program management skills, including ability to apply analytical and problem-solving skills, to effectively manage project status.
• Good communication, consultation, negotiation and advocacy skills and a proven ability to establish and cultivate relationships with a variety of key stakeholders.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Team Summary

Billing Operations is responsible for managing the various billing related systems and ensuring all transactions are processed in a timely and accurate manner.

Another key deliverable is to identify opportunities for process improvements to increase efficiency and/or reduce errors in the various billing processes.

What a Financial Analyst does at Visa:

This role is responsible for all aspects of the clients billing and accounting activities, ensuring timeliness, accuracy of inputs/outputs relating to member billing activities. This hands-on role requires good accounting background, data management/ queries skills (e.g. Microsoft PowerQuery), and take a solutions-oriented approach.

• Manages the manual billing operations for Products.
• Perform ongoing reviews of billing process and controls to mitigate the risks of potential billing errors.
• Contribute to continuous enhancements to increase value add and process simplifications
• Establish and maintains relationships across a broad base of stakeholders and serves as a key point of contact for Billing Ops issues
• Analyze newly executed contracts to assess appropriate billing and accounting implications
• Perform setup in the Billing (VGBP) system and all its related databases
• Response to billing related inquiries, data requests and issues resolutions
• Support the wider Billing Ops team as needed
• Support ad-hoc analysis and projects, as needed

Why this is important to Visa

The Billing Operations team is responsible for the delivery of clients’ invoices and driving its associated collection. Implementing and maintaining effective processes and systems are key to delivering this objective.

My client, a leading global Commodities Trading firm, is currently searching for a highly-motivated Settlements Analyst to join the expanding team. This is a great opportunity to gain exposure to full-set AP/AR accounting, especially for candidates within the Commodities space. Why apply: Highly-visible across the business, liaising with internal and external stakeholders Gain ownership over implementing enhancements to improve Settlements processes Join a driven, fast-paced company with high-growth trajectory Competitive benefits, open and supportive workplace culture Key responsibilities: Oversee end-to-end Accounts Payable/Accounts Receivable activities, from invoice creation to settlement of trading activities Ensure timely and accurate completion of cash and aging reporting, as well as compliance with trading standards Liaise with internal stakeholders to ensure that any discrepancies are resolved Key requirements: 2+ years settlements experience, preferably in Commodities Trading industry Interested parties please click Apply Now or send your CV directly to [email protected] for an immediate response. For any enquiries, do contact AV at +65 6360 2962 for a confidential discussion.