Job Responsibilities

• To lead a team of supply chain associates
• To constantly look for alternative sources and strive for cost reductions
• To establish good supply chain management – maintaining a good relationship with vendors and ensure that vendors are meeting the Company’s objectives
• To maintain a desired inventory level through vendor management
• To ensure RFQs for new business opportunities are completed within the Company’s desired timeframe
• Review high value and/or critical items and work with vendors to reduce cost without affecting quality
• Ensure all POs are issued to vendors on time
• Ensure vendors complete POs on time while maintaining desirable inventory level
• Review with vendors on parts quality issues and ensure that corrective and preventive actions are taken by vendors
• Ensure store has sufficient stocks to cover for Sales Orders
• Ensure documents issued to vendors are accurate and complete
• Constant and close follow up on parts required for Sales Orders completion
• Review slow-moving or not-moving items in store and work with vendors to clear potential obsolete components
• Generate reports for Management Review
• Ensure vendors’ invoices are accurate and complete for Finance to process payment

Job Requirements

• Degree in any Business or Engineering field with at least 7 years of experience in supply chain management in an electronics manufacturing industry
• Possess knowledge of supply chain management in electronics manufacturing industry
• Possess forward planning and organising skills
• Able to multi-task and stay committed to the job
• Knowledge on Microsoft
• Knowledge on ERP systems
• Good at problem solving and communicating
• Possess good leadership skills and a team player

• To forecast, plan, execute, monitor deliveries, and control the purchasing activities and inventory level according to the company policy and procedure.
• To liaise with production planner and stores regarding material ordering, delivery and plan and prepare Bill of Materials before issuance of Purchase orders.
• To study and analyze the purchasing trend to ensure that it contributes continue saving to the company.
• Suppliers’ negotiation in services, performance, delivery, quality, payment term, service and gain cost effective in purchasing.
• To initiate cost reduction activities through negotiation with existing suppliers and to source for new suppliers.
• To address and resolve situations such as supply chain shortages, allocations, material discrepancies and to ensure contingency plan or alternate sources of supply is available.
• Maintain and update the records of Approved Vendor Lists. To perform vendor, visit and audit as well as audit report to ensure suppliers are perform the requirements.
• Evaluate suppliers’ performance periodically to ensure the goods/service provided are accordance to standard or specifications.
• To perform indirect purchasing including premium goods, services, sub-contractors for facilities and maintenance
• Prepare monthly, yearly and ad-hoc reports when required. Maintain accurate supplier price book in system and review system on regular basis.
• To implement and monitor purchasing policies and procedures for improvement and detect possible problems.
• Liaise with all departments effectively to support company’s operations and objectives.
• Liaise with external parties when an emergency occurs.
• Control & coordination ERP implementation.
• Responsible for arranging shipment and preparing all import and export shipping documents e.g. Bill of lading, invoice, packing list, permit and other related documents.
• To coordinate with production / planner / QA with preparation Shipment Delivery Schedule and booking of transportation based on Sales Orders / Customers’ special request/ Goods inspection status (for both local and export deliveries).
• Responsible for all local and export operations which includes managing forwarding agents, shipping liners, haulage, custom clearance and import.
• To coordinate with warehouse personnel and forwarder for shipment booking and arrangement of containers.
• To liaise with customers on delivery schedules/ shipping arrangement requirements
• Knowledge in international logistic and requirement ensuring logistics operation is compliance with the trade regulation and procedure and to confirm all the shipment are smooth and in timely basis.
• Resolve problem concerning transportation, logistic system, import and export or custom issue.

Strightly for Singaporean or PR ONLY

Location: 28 Ayer Rajah Crescent

Working hour: 8am-5am (Mon to Fri)

Overview:

We are seeking passionate and motivated individuals who are eager to advance their careers in the dynamic fields of supply chain, logistics, and warehousing. If you are enthusiastic about driving efficiency, optimizing operations, and contributing to innovative logistics solutions, we invite you to join our team and grow with us. Your dedication and ambition will be key to our continued success and excellence in the industry.

Key Responsibilities:

1. Logistics Coordination:

• Coordinate inbound and outbound logistics to ensure timely delivery of goods.
• Communicate with carriers and suppliers to track shipments and resolve any issues.

2. Inventory Control:

• Maintain accurate inventory records and conduct regular stock checks.
• Assist in managing inventory levels to prevent shortages or overstock situations.

3. Procurement Assistance:

• Support the procurement team in sourcing and purchasing materials.
• Assist in negotiating with suppliers to obtain the best terms and prices.
• AP and AR invoice entry on NetSuite.

4. Data Management:

• Update and maintain supply chain databases and systems.
• Generate and analyze reports on supply chain performance and metrics.

5. Process Improvement:

• Identify opportunities to improve supply chain processes and efficiency.
• Assist in implementing new procedures and technologies to enhance operations.

Qualifications/Certification:

• Education: Diploma in Supply Chain Management, Logistics, Business Administration, or a related field.
• Customs authorised declarant (Optional)
• Experience:
• Previous experience in supply chain operations or logistics is preferred.

Skills:

• Excellent organizational, analytical, and communication skills.
• Proficiency in supply chain management software and Microsoft Office Teams 365
• Ability to identify issues and implement effective solutions.
• Strong attention to detail to ensure accuracy in inventory and logistics.
• Flexibility to adapt to changing priorities and work in a fast-paced environment.

Regional Executive, SCM – Demand & Supply

Job Summary

• Perform checks and management of communications with regional office, to align with Business planning and Forecasting cycle.
• Support and perform transactional activities for the business support team to directly contribute to improved revenue targets set in Business Plan

Key Accountabilities

Inventory & Supply Planning

a) Monitor demand and plan supply accurately

• Plan, schedule and conduct inventory/forecast meeting with Project Manager
• Analyse and prepare draft forecast submission
• Complete and submit accurate forecast data
• Maintain and process forecast / procurement system requirements
• Set limits for and approve forecasts
• Ensure slow moving target are achieved via constant monitoring / actions

b) Plan ahead to ensure and maintain optimal inventory levels

• Establish processes to track inventory level across products, in the immediate and long term
• Monitor and track DOS, forecast accuracy

c) Synchronise supply chain activities to support Singapore and region office

• Integrate processes across stakeholders to ensure information visibility in customer demand, supply / anticipated productions, material in transit
• Process procurement data weekly
• Maximize drop ship as per business rules
• Process purchase orders as determined
• Receive, prepare and maintain product price in SAP
• Manage missing price items with Product Manager, price revision with Japan HQ, File Price approval / release
• Perform SAP operation transaction
• Download weekly shipping OB schedule, send delivery schedule

Stock Allocation management

• Allocation for Forecast, additional request and excess stock to sales companies
• Weekly allocation of stocks to Sales companies for shipment
• Prompt respond to Sales company’s enquiry / additional stock request

Requirements

• Strong knowledge of supply chain functional areas including but not limited to supply planning and demand forecasting, inventory management
• Working knowledge of computerized ERP environment, preferably SAP systems, TM1 system
• Good with Power BI, Microsoft excel, and MS office tools
• Basic SQL knowledge is a plus
• At least 3 years’ experience preferably in Supply Chain Management in Hi Tech industry

Qualifications

• Diploma or Degree in Supply Chain, Logistics, Business or equivalent

Job Description & Requirements

Job Responsiblities:

• Collect daily job notifications from the Board’s officers at the start of each work day.
• Carry out site survey at customer’s premises in advance of actual meter fixing/removal/replacement works to assess site conditions (for example, no obstruction to meters, valves on water mains are as per plans).
• Site survey before meter fixing/removal/replacement job, supervision of contractor’s work
• Check and record initial readings on new meters and final readings on old meters, including photographic records
• Service Includes taking records of works in progress/completed, ensuring work procedures and safety measures are carried out as specified, reporting any incident promptly, maintaining close contact with PUB officers, managing and tracking the movement of meters including related fittings, supervision of metering works as directed and in accordance with daily check sheets.
• Carrying out site visit to check on the meter condition, interviewing customers to establish the facts, taking additional meter readings on site for analysis.

Job Requirements:

• Diploma in any engineering field.
• Must have own transportation

Job Description & Requirements

Job Responsiblities:

• Collect daily job notifications from the Board’s officers at the start of each work day.
• Carry out site survey at customer’s premises in advance of actual meter fixing/removal/replacement works to assess site conditions (for example, no obstruction to meters, valves on water mains are as per plans).
• Site survey before meter fixing/removal/replacement job, supervision of contractor’s work
• Check and record initial readings on new meters and final readings on old meters, including photographic records
• Service Includes taking records of works in progress/completed, ensuring work procedures and safety measures are carried out as specified, reporting any incident promptly, maintaining close contact with PUB officers, managing and tracking the movement of meters including related fittings, supervision of metering works as directed and in accordance with daily check sheets.
• Carrying out site visit to check on the meter condition, interviewing customers to establish the facts, taking additional meter readings on site for analysis.

Job Requirements:

• Diploma in any engineering field.
• Must have own transportation

Job Description & Requirements

Job Responsiblities:

• Collect daily job notifications from the Board’s officers at the start of each work day.
• Carry out site survey at customer’s premises in advance of actual meter fixing/removal/replacement works to assess site conditions (for example, no obstruction to meters, valves on water mains are as per plans).
• Site survey before meter fixing/removal/replacement job, supervision of contractor’s work
• Check and record initial readings on new meters and final readings on old meters, including photographic records
• Service Includes taking records of works in progress/completed, ensuring work procedures and safety measures are carried out as specified, reporting any incident promptly, maintaining close contact with PUB officers, managing and tracking the movement of meters including related fittings, supervision of metering works as directed and in accordance with daily check sheets.
• Carrying out site visit to check on the meter condition, interviewing customers to establish the facts, taking additional meter readings on site for analysis.

Job Requirements:

• Diploma in any engineering field.
• Must have own transportation

Job Description & Requirements

Job Responsiblities:

• Collect daily job notifications from the Board’s officers at the start of each work day.
• Carry out site survey at customer’s premises in advance of actual meter fixing/removal/replacement works to assess site conditions (for example, no obstruction to meters, valves on water mains are as per plans).
• Site survey before meter fixing/removal/replacement job, supervision of contractor’s work
• Check and record initial readings on new meters and final readings on old meters, including photographic records
• Service Includes taking records of works in progress/completed, ensuring work procedures and safety measures are carried out as specified, reporting any incident promptly, maintaining close contact with PUB officers, managing and tracking the movement of meters including related fittings, supervision of metering works as directed and in accordance with daily check sheets.
• Carrying out site visit to check on the meter condition, interviewing customers to establish the facts, taking additional meter readings on site for analysis.

Job Requirements:

• Diploma in any engineering field.
• Must have own transportation

The role of a Construction Engineer is pivotal within the construction industry, operating at the intersection of engineering and project management to ensure that construction projects are executed efficiently and safely. These professionals play a vital part in planning, designing, and overseeing construction efforts, from small-scale residential buildings to large infrastructure projects like highways and skyscrapers. Their expertise ensures that structures are not only aesthetically pleasing but also structurally sound and compliant with legal and environmental standards.

About Certis

We are a leading security services organisation. We put technology to work in making the world a safer place. Our mission is that as trusted partners, we protect lives and assets, and deliver integrated critical services. By empowering our people, our goal is to enable our communities to stay safe and thriving. We offer a broad range of opportunities and career pathways for our people to grow and explore their potential. We believe that people, equipped with innovative thinking and technological capabilities will make the world safer, smarter and better.

Life at Certis

If you are a passionate individual looking for opportunities to expand your skills, and purposeful work instead of just a ‘job’, we would love to hear from you. At Certis, no two days look alike. Our work calendars are filled with chances to collaborate with others, and bring new initiatives to life. Whether you’re looking to improve a process, or have an innovative idea awaiting a technology solve, we want you to bring your ideas to the table. We are a close-knit team that looks out for each other, works hard to get the job done, and encourages each other to grow – the perfect place for you to grow your career!

Resopnsibilities

• Responsible for planning, execution and supervision of all facilities management and operation activities.
• Manage term contractors and lead a team of technical officers and technicians in facilities operation, troubleshooting, preventive and breakdown maintenance works.
• Provide feasible solution and co-ordinate with owners, contractors/vendors and users on engineering functional requirements and to ensure objectives are achieved.
• Responsible for project costs control, maintaining quality service standards and related documentation works.

Requirements

• Possess a recognized Degree/Diploma in Engineering or Building Services (or any other related field).
• Minimum 3-5 years of relevant experience in facilities management and related field.
• Self-driven, resourceful, able to multi-task and a good team player.
• Able to work independently and take ownership of assignments and manage operation with good leadership attributes.
• Possess good interpersonal and communication skills.

What you can expect from us:

• Work on projects for world-class security projects renowned for their safety, reliability and efficiency
• Commitment to your ongoing development, including on-the-job opportunities, formal programs and assistance with further education
• Community volunteering opportunities
• A competitive remuneration package, featuring performance-based incentives and a medical insurance and dental allowance.

Job Description & Requirements

Job Responsiblities:

• Collect daily job notifications from the Board’s officers at the start of each work day.
• Carry out site survey at customer’s premises in advance of actual meter fixing/removal/replacement works to assess site conditions (for example, no obstruction to meters, valves on water mains are as per plans).
• Site survey before meter fixing/removal/replacement job, supervision of contractor’s work
• Check and record initial readings on new meters and final readings on old meters, including photographic records
• Service Includes taking records of works in progress/completed, ensuring work procedures and safety measures are carried out as specified, reporting any incident promptly, maintaining close contact with PUB officers, managing and tracking the movement of meters including related fittings, supervision of metering works as directed and in accordance with daily check sheets.
• Carrying out site visit to check on the meter condition, interviewing customers to establish the facts, taking additional meter readings on site for analysis.

Job Requirements:

• Diploma in any engineering field.
• Must have own transportation

Job Description & Requirements

Job Responsiblities:

• Collect daily job notifications from the Board’s officers at the start of each work day.
• Carry out site survey at customer’s premises in advance of actual meter fixing/removal/replacement works to assess site conditions (for example, no obstruction to meters, valves on water mains are as per plans).
• Site survey before meter fixing/removal/replacement job, supervision of contractor’s work
• Check and record initial readings on new meters and final readings on old meters, including photographic records
• Service Includes taking records of works in progress/completed, ensuring work procedures and safety measures are carried out as specified, reporting any incident promptly, maintaining close contact with PUB officers, managing and tracking the movement of meters including related fittings, supervision of metering works as directed and in accordance with daily check sheets.
• Carrying out site visit to check on the meter condition, interviewing customers to establish the facts, taking additional meter readings on site for analysis.

Job Requirements:

• Diploma in any engineering field.
• Must have own transportation

Job Description & Requirements

Job Responsiblities:

• Collect daily job notifications from the Board’s officers at the start of each work day.
• Carry out site survey at customer’s premises in advance of actual meter fixing/removal/replacement works to assess site conditions (for example, no obstruction to meters, valves on water mains are as per plans).
• Site survey before meter fixing/removal/replacement job, supervision of contractor’s work
• Check and record initial readings on new meters and final readings on old meters, including photographic records
• Service Includes taking records of works in progress/completed, ensuring work procedures and safety measures are carried out as specified, reporting any incident promptly, maintaining close contact with PUB officers, managing and tracking the movement of meters including related fittings, supervision of metering works as directed and in accordance with daily check sheets.
• Carrying out site visit to check on the meter condition, interviewing customers to establish the facts, taking additional meter readings on site for analysis.

Job Requirements:

• Diploma in any engineering field.
• Must have own transportation

Job Description & Requirements

Job Responsiblities:

• Collect daily job notifications from the Board’s officers at the start of each work day.
• Carry out site survey at customer’s premises in advance of actual meter fixing/removal/replacement works to assess site conditions (for example, no obstruction to meters, valves on water mains are as per plans).
• Site survey before meter fixing/removal/replacement job, supervision of contractor’s work
• Check and record initial readings on new meters and final readings on old meters, including photographic records
• Service Includes taking records of works in progress/completed, ensuring work procedures and safety measures are carried out as specified, reporting any incident promptly, maintaining close contact with PUB officers, managing and tracking the movement of meters including related fittings, supervision of metering works as directed and in accordance with daily check sheets.
• Carrying out site visit to check on the meter condition, interviewing customers to establish the facts, taking additional meter readings on site for analysis.

Job Requirements:

• Diploma in any engineering field.
• Must have own transportation

Job Description & Requirements

Job Responsiblities:

• Collect daily job notifications from the Board’s officers at the start of each work day.
• Carry out site survey at customer’s premises in advance of actual meter fixing/removal/replacement works to assess site conditions (for example, no obstruction to meters, valves on water mains are as per plans).
• Site survey before meter fixing/removal/replacement job, supervision of contractor’s work
• Check and record initial readings on new meters and final readings on old meters, including photographic records
• Service Includes taking records of works in progress/completed, ensuring work procedures and safety measures are carried out as specified, reporting any incident promptly, maintaining close contact with PUB officers, managing and tracking the movement of meters including related fittings, supervision of metering works as directed and in accordance with daily check sheets.
• Carrying out site visit to check on the meter condition, interviewing customers to establish the facts, taking additional meter readings on site for analysis.

Job Requirements:

• Diploma in any engineering field.
• Must have own transportation

Job Highlights

• Great opportunities for learning & career advancement
• Positive & friendly working environment
• Medical insurances and dental coverage

Job Description

Engineer – Full time permanent

Work location – 37 Kaki Bukit Place S416215

Company background – Wire harnessing & mechanical assembly

Salary - $3,200 ~ $3,600

Benefits – Group Medical/GPA Insurance/AWS/VB/Dental

Working hours – Monday to Friday 8am to 5.30pm

Responsibilities

• NPI activities
• Product costing
• Ensure engineering quality standards are meet accordingly.
• Ensure all drawings are well maintained.
• Confirmation on drawings for new and existing models.
• Generate of Engineering reports/documents.
• Training of QC inspector on inspection procedures.
• Co-ordinate with internal department to carry out project/models.
• Carry out job/backup assigned by Superior.

Requirements

• Diploma in Electrical/Electronics/Mechanical Engineering or related discipline.
• Industrial engineering background
• Team Player / Independent / Initiative.
• Good time management and able to multi-task in fast paced environment.

• Dedicated, committed, a good team player
• Possesses excellent planning, analytical and organization skills
• Assist in engineering design and calculation
• Clarify and resolve technical issues with customer / contractor
• Structural drawing, calculation and analysis of the tower crane
• Other ad-hoc duties as and when assigned
• Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Engineering (Mechanical), Engineering (Mechatronic/Electromechanical) or equivalent.
• At least 1 Year(s) of working experience in the related field is required for this position.
• Fresh graduate are welcome
• Able to work at high element environment
• Willingness to travel in a short notice
• Required Skill(s): Solidworks, Steel Structural Design and Calculation, Mechanical Design, Mechanic of material, Microsoft office

Netpoleon Solutions is a well-established IT Network Security solutions provider and the Asia arm subsidiary of Macnica Inc – a Global Company with trillion-yen revenue.

Netpoleon Solutions has offices in Singapore, Malaysia, Indonesia, Philippines, Thailand, Vietnam, Myanmar, India, Australia and New Zealand, with its parent Company based in Japan.

We are now inviting individuals to join the Singapore office. Candidate applying should have a strong analytical mind and possess excellent cybersecurity skills and knowledge. If you have these qualities, you will embark on an exciting career together with us to pursue our strategic expansion.

Job Responsibilities:

• Deploy and provide professional services: This includes, but is not limited to, the implementation and upgrading of Cybersecurity products that Netpoleon distributes. Occasionally, this will involve managing customers and timelines.
• Provide workable solutions: Offer solutions (or alternatives) based on customers’ requirements.
• Conduct product training: Provide training on our products to customers, partners, and internal teams.
• Perform installations and configurations: Carry out installations and configurations independently using product manuals.
• Upskill and certification: You will upskill and obtain technical certifications for the products or technologies you handle, as applicable.
• Subject matter expertise: Over time, become a subject matter expert to assist in transferring domain knowledge and technical skills to our maintenance team to better support our customers.
• Technical assistance: Support the sales and support teams in technical matters, such as product feature clarification, implementation considerations, tender compliance, and other ad-hoc situations.

Job Requirements:

• Positive and professional working attitude.
• Ability to work both independently and as part of a team.
• Capable of handling stress, meeting tight deadlines, and thriving in a fast-paced environment.
• Nitec/Higher Nitec certificate, Diploma or Degree in IT, IS, Cyber Security, or related fields.
• Minimum 2 years of work experience in IT, IS, Cybersecurity preferred. Candidates without relevant work experience may be considered for an Associate Engineer position.
• Strong understanding of technology infrastructures such as Firewalls, VPN, DLP, IDS/IPS, Web-Proxy, DNS, Email Security, Log Management, SIEM, Virtualization, Containers, AWS, Azure, Google cloud, DevOps/DevSecOps, Privilege Account Security, Identify Access Management, Endpoint Security, CyberArk Conjur.
• Proficiency in troubleshooting various technologies, network, and system issues including routing, NAT, VLAN, Multicast, TCP/IP, OSPF, BGP, AD, LDAP, RADIUS, SNMP, Syslog, SMTP, TLS, SSH.
• Demonstrate a strong interest in staying updated on cybersecurity trends and hacking techniques.
• Preference will be given to candidates with certifications such as Cisco CCNA/CCNP, Check Point CCSE/CCSM, Thales, CyberArk CDE, Trellix, ArcSight ESM/Logger, ITOM, SailPoint, CISSP, CREST, OSCP.
• Proficiency in programming language like Python, C++, Java, JavaScript, Ruby, Bash scripting, and Power Shell is advantageous.
• Compliance with Company Information Security Standards.

Other Information:

• Working hours: 9am to 6pm, Monday to Friday*
• Salary will commensurate with qualifications and experiences
• 13th month AWS / Variable bonus
• Training consisting of in-house and vendor-led will be provided. Additional sponsored training available to confirmed staffs subject to performance assessment.
• This position is suitable for individuals with a strong technical background and professional experience, aiming to transition into a senior technical role at our Singapore office in the future.

*Expected to work on after office hours, Sat/Sun/Holidays when required by customers.

Interested candidates, please apply via the “Apply Now” button below.

We regret that only shortlisted candidates will be notified.

JOB DESCRIPTION:

Plan, schedule, organize and co-ordinate site installation works of security and communication and related systems projects, which include;

• Planning and scheduling of site installation works;
• Monitor site installation progress of sub-contractors, prepare progress reports,
• Attend site and co-ordination meetings, and technical meetings, prepare site documentation
• Plan equipment installation schedules, and schedule system testing and interfacing works
• Reports to the Project Manager and assist in carrying out specific site related tasks.

Qualifications:

• Polytechnic Diploma/ Degree/ Master in Civil Engineering/Construction
• At least 2 years of relevant working experience
• Good team player, able to lead and multi task
• Excellent interpersonal and communication skills
• MS Office skills – Excel/Words/Powerpoint

Job Description

• Supervise and manage construction works to meet project objectives.
• Collaborate closely with client representatives and consultants to ensure seamless communication and project alignment.
• Ensure the achievement of high-quality construction works.
• Adhere to safety and environmental regulations, fostering a culture of compliance within the project team.
• Collaborate with the manager to coordinate design works effectively.
• Propose suitable solutions to clients and their consultants, demonstrating problem-solving skills.
• Interpret drawings, specifications, and other owner's requirements related to design works.
• Provide technical expertise to resolve design-related challenges.

Requirements

• Educational Background Diploma or Degree in Civil Engineering or equivalent.
• Proficient in AutoCAD, would be a strong advantage for candidates experienced in its usage.
• Highly skilled in using Microsoft Office for efficient project documentation and communication.
• Positive attitude towards teamwork, with the ability to collaborate effectively with diverse stakeholders.
• Ability to thrive in a fast-paced environment, demonstrating flexibility and resilience.
• Fresh graduates is welcomed too.

Job Description

Acting as Network and Security Subject matter expert is a professional who takes care of communication networks, such as local area networks (LANs), wide area networks (WANs), and intranets. They play a crucial role in creating, maintaining and modifying an IP network’s hardware, software and virtualized components.

Role and Responsibility:

• Leads the network design process, manages existing networks, monitor the traffic, manages the installation of routers, modems, and any other hardware and software upgrading
• Coordinates with the software and hardware teams to get the necessary network equipment in place
• Collaborates with the network engineers, network administrators and other professionals in network setup and configuration
• Assess the existing network technologies to increase the performance, security & efficienc
• Leads the installation of routers, and any other hardware and software upgrading that are essential for the communication networks to function properly.
• Provide technical guidance on networking solutions, product plans and roadmaps.
• Develop and deliver the professional proposals and design documentation
• Manage the information security within the network structure through passwords or user permissions.

Requirements:

• good communication skills
• understanding of problem-solving techniques
• extensive knowledge of computer operations, security and wireless systems will be an add-on
• knowlegde networking components such as routers, modems, adaptors, switches, and servers, forewal.
• Understand all aspects of project management such as team-building, staff training and scheduling.
• Good technical troubleshooting knowledge of data network,
• Fluent in Technical English speaking and writing skills.

Netpoleon Solutions is a well-established IT Network Security solutions provider and the Asia arm subsidiary of Macnica Inc – a Global Company with trillion-yen revenue.

Netpoleon Solutions has offices in Singapore, Malaysia, Indonesia, Philippines, Thailand, Vietnam, Myanmar, India, Australia and New Zealand, with its parent Company based in Japan.

We are now inviting individuals to join the Singapore office. Candidate applying should have a strong analytical mind and possess excellent cybersecurity skills and knowledge. If you have these qualities, you will embark on an exciting career together with us to pursue our strategic expansion.

Job Responsibilities:

• Customer Support: Respond to customer inquiries and technical issues via phone, email, chat, or ticketing system, ensuring prompt and courteous assistance for a positive support experience.
• Troubleshooting and Issue Resolution: Investigate and diagnose technical problems reported by customers or internal users. Utilise technical knowledge and problem-solving skills to troubleshoot software, hardware, network, or application-related issues and provide effective solutions.
• Technical Documentation: Create and maintain detailed documentation of support processes, troubleshooting procedures, and frequently asked questions (FAQs). Contribute to the knowledge base to facilitate self-service support for customers and enhance support team efficiency.
• Collaboration with Internal Teams: Collaborate with development, quality assurance, and product management teams to escalate and resolve complex technical issues. Communicate effectively with stakeholders to provide timely updates on issue resolution progress.
• Product Testing and Feedback: Assist in testing new product features, enhancements, or bug fixes to ensure their functionality and reliability. Provide feedback to the product development team regarding product improvements or potential issues identified during support interactions.
• Training and Onboarding: Support new customers or users during the onboarding process by providing guidance, training, and assistance. Help them understand product features, configurations, and best practices to maximize their usage and satisfaction.
• Continuous Learning: Stay updated with the Company's product offerings, industry trends, and emerging technologies. Continuously enhance technical skills and knowledge through training, certifications, and self-study.
• Service Level Agreement (SLA) Compliance: Adhere to defined SLAs for response times, issue resolution, and customer satisfaction metrics. Ensure that support requests are handled within the agreed-upon timeframes and service standards.

Job Requirements:

• Technical Knowledge: Possess a solid understanding of computer systems, networks, software applications, and troubleshooting methodologies. Firm understanding of TCP/IP, OSI Layer, network security, Internet, DNS, network routing and switching, and common protocols.
• Communication Skills: Excellent verbal and written communication skills are essential. You should be able to effectively communicate technical concepts to both technical and non-technical users. Active listening skills are important for gathering information and understanding customer issues.
• Problem-Solving Abilities: Strong analytical and problem-solving skills are required to identify and resolve technical issues efficiently. You should be able to think critically, perform root cause analysis, and apply logical troubleshooting methods to reach resolutions.
• Customer Service Orientation: A customer-centric mindset and a passion for providing exceptional customer service are crucial. You should have the ability to empathize with customers, remain patient and calm during challenging situations, and deliver clear and concise instructions or solutions.
• Teamwork and Collaboration: The role of an Associate Support Engineer often involves working closely with cross-functional teams. You should be able to collaborate effectively with colleagues, escalate issues when necessary, and contribute positively to a team-oriented environment.
• Technical Documentation: Strong documentation skills are important for creating clear and concise technical documentation, troubleshooting guides, and knowledge base articles. This helps in ensuring consistent and accurate support practices.
• Adaptability and Learning Agility: The technology landscape evolves rapidly, so you must be adaptable and quick to learn new technologies, products, and tools. A proactive attitude towards continuous learning and staying up-to-date with industry trends is highly valued.
• Service Level Agreement (SLA) Compliance: Adhere to defined SLAs for response times, issue resolution, and customer satisfaction metrics. Ensure that support requests are handled within the agreed-upon timeframes and service standards.

Other Information:

• Working hours: 9am to 6pm, Monday to Friday*
• Standby Duties after office hours on rotating basis with team members
• Salary will commensurate with qualifications and experiences
• 13th month AWS / Variable bonus
• Selected candidates may pursue specializations in the following areas in the future:

o Security Awareness

o Defensive Security

o Offensive Security

• Training consisting of in-house and vendor-led will be provided. Additional sponsored training available to confirmed staffs subject to performance assessment.
• This position is suitable for individuals with a strong technical background and professional experience, aiming to transition into a new technical role (i.e., Network Security Engineer) within another department at our Singapore office in the future.

*Support Engineers are required to be on 24x7 standby calls on a rotating basis throughout the year.

Interested candidates, please apply via the “Apply Now” button below.

We regret that only shortlisted candidates will be notified.

• Hands-on experience with the full Software Development Life Cycle (SDLC).
• Develop, enhance, and maintain Microsoft Access-based EUCs (forms, queries, modules, reports, macros) to support business operations.
• Develop and enhance programs based on requirements and design documents. Conduct unit testing to ensure high-quality solutions.
• Participate in UAT forums, analyze user-raised queries, and identify if issues are bugs. Perform necessary bug fixes based on feedback.
• Maintain and troubleshoot other technologies such as SSIS, SQL Server, stored procedures, and PowerShell scripts.
• Attend meetings with end users to understand their business needs and recommend solutions. Collaborate with business analysts to design workflows and document technical solutions.
• Experience in developing and maintaining databases and reports using Microsoft Access and SQL Server.
• Strong programming skills, particularly with Microsoft Access VBA (forms, queries, reports, macros).
• Proficiency in Microsoft Office (especially Excel and PowerPoint) for documentation.
• Experience with SQL Server, SSIS, stored procedures, and PowerShell is a plus.

1. Provide technical support for user’s desktops, laptops, software and other related IT equipment.
2. Perform troubleshooting of computer network issues in Windows domain environment (TCP/IP, AD, Firewall, Switch).
3. Corporate email setup and administration (Exchange Server, Outlook).
4. Hardware and software inventory documentation.
5. Any other duties as required by the manager or Head of Department that are commensurate with the grade.

• Build data systems and pipelines
• Data Migration
• Data ingestion of new data sources.
• Create data pipeline for integrating the incremental feeds and historical load for new data sources.
• Conduct complex data analysis and report on results
• Prepare data for prescriptive and predictive modeling
• Developed Oracle PLSQL packages to perform data reconciliation
• Design and build programs which transform data to the Data model
• Build algorithms and prototypes
• Combine raw information from different sources
• Create procedures, functions, and packages to ingest daily transaction data, transform and feed it into the reporting data layer.
• Explore ways to enhance data quality and reliability
• Develop analytical tools and programs
• Collaborate with data scientists and architects on several projects
• Have good knowledge in Informatica BDM, SQL Server, Oracle SQL / PLSQL, Unix scripting , Hive, Impala, HDFS, Scala, Control-m / TWS