• The Field Service Engineer provides direction and assistance to work group in order to meet assigned objectives. In this role you will work within defined parameters to make decisions, apply concepts to issues of moderate complexity, and resolve issues through immediate action or short-term planning
• Provide general technical direction and assistance to the customer in the operation, maintenance, repair, logistic support, and installation of Veolia’s products
• Provide on-site interpretation of data and technical instruction
• Provide Project and Field Service management with complete and prompt information regarding status of programs, customer problems, failures and trends.
• Provide technical assistance through on-site guidance and training in proper operation, maintenance, and troubleshooting of assigned programs and ground support equipment, including the use and proper interpretation of data and technical instructions
• Provide communication to Product Support and Field Service regarding all program activities and problems through regular, timely reports
• Review reported malfunctions and identify / analyze any undesirable trends
• Make recommendations on findings
• Review effectiveness of maintenance actions in order to identify training needs
• Be one of the focal points for assigned account for all matters concerning Veolia products and services and total support, ensuring that both customer and Veolia objectives are met
• Developing and maintaining a customer preference relationship toward Veolia
• Execute value generating plans and coordinate both internally and externally with the customer
• Outlining, presenting and selling the value of Veolia products and services that can benefit customer needs
• Ensure that all the KPIs set by customer are met
• Ensure customer satisfaction by providing high service standards.

Requirements:

• Diploma or Degree in chemical, environmental engineering. Chemistry or equivalent knowledge and experience are welcome.
• Those with experience in water treatment & field service in chemical industry, will be an added advantage.
• Able to work well and excel in a team. Demonstrates leadership qualities.
• Strong communication skills (both written and verbal)
• Possess valid class 3 driving license.

Roles & Responsibilities

Join our security team and help secure our organization through maintaining, engineering, and deploying security solutions. We use industry-standard security tools, in an automated fashion, to ensure our security teams can operate effectively and provide security to the company.

Responsibilities:

As an individual contributor on our Cybersecurity engineering team, youll have a broad set of responsibilities including (the mix will depend on your interests and skill level):

• Troubleshooting security problems
• Assist in the management and deployment of security products on endpoints, servers, and virtual desktops
• Design, operate, and maintain a vulnerability management program
• Assist the Security Team in responding to and remediating system and/or network security breaches
• Plan, implement, manage, monitor, and upgrade security measures for the protection of the organizations data, systems, and networks
• Ensure that the organizations data and infrastructure are protected by enabling the appropriate security controls
• Plan, create, and implement cybersecurity processes and policies
• Engage in domain-specific threat modeling and attack surface analysis/reduction
• Identify information and logs to monitor, then design and engineer the process for gathering that information
• Promotes best practices and design patterns
• Willing to do remote support for Helpdesk team escalated suppprt cases
• Willing to learn newer technology / product / solutions based on customers needs.

Required Skills:

• Proficient in exploring, evaluating, and integrating new technologies, programming languages, data models, or frameworks.
• Easily pick up new technologies and are keen to expand your knowledge
• Experience in the development of projects related to network and security automation.
• Experience in infrastructure and automation processes and tools including Ansible, and Terraform
• Fundamental knowledge of SSH, TCP/IP, UDP, SSL, HTTP, HTTPS, PKI, DNS, and other common protocols.
• Advanced experience in development in languages such as Python, bash, or Golang
• Advanced knowledge of security controls, audits, and configurations related to: Windows, Linux, ChromeOS, and macOS
• AWS

Preferred Experience (Optional but valued)

• Experience in common continuous integration tools such as GitHub Actions, Jenkins and CircleCI.
• Advanced experience with the MITRE Adversarial Tactics, Techniques, and Common Knowledge (ATT&CK) Framework
• Experienced DevOps or DevSecOps practitioner
• Advanced knowledge of security controls, audits, and configurations including SIEM (Splunk, QRadar) & EDR (Crowdstrike, Carbon Black)

A highly skilled and motivated Penetration Testing Engineer who thrives in dynamic and fast-paced environments. You have a keen eye for vulnerabilities and a deep understanding of security protocols and systems. You are adept at thinking like an attacker to identify and mitigate potential security risks before they can be exploited. Your passion for cybersecurity drives you to stay updated with the latest trends and techniques, ensuring that our systems are always one step ahead of potential threats. You are a critical thinker, excellent communicator, and a collaborative team player who can work independently when needed. Your technical acumen is matched by your problem-solving skills, making you a valuable asset in safeguarding our technology and data.

• Conducting comprehensive penetration tests on a variety of applications and systems to identify security vulnerabilities.
• Developing and executing test plans, scenarios, and scripts to uncover potential weaknesses.
• Collaborating with development and engineering teams to remediate identified vulnerabilities.
• Preparing detailed reports on findings and recommending corrective actions.
• Staying current with emerging security threats and attack vectors.
• Providing input on security policies, procedures, and standards to enhance our security posture.
• Contributing to the development of secure software and hardware solutions.
• Building customer trust by ensuring our technology is robust and secure.
• Reducing the risk of security incidents and minimizing potential damages.
• Advancing the overall security awareness and practices within the organization.
• Helping to shape the future of cybersecurity practices within the industry.

Skills Required:

• Extensive experience with penetration testing tools and methodologies.
• Strong knowledge of network and application security principles.
• Proficiency in scripting languages such as Python, Bash, or PowerShell.
• Experience with security assessment tools like Metasploit, Burp Suite, and Nessus.
• Relevant certifications such as OSCP, CEH, or CISSP are a plus.
• Detail-oriented with strong analytical skills.
• Excellent communication skills, both written and verbal.
• Proactive and self-motivated.
• Strong problem-solving abilities.
• Team player with a collaborative mindset.

Cybersecurity Forensics Engineers are also responsible for ensuring adherence to legal and regulatory requirements pertaining to digital evidence handling and chain of custody. These responsibilities and standards will be leveraged to develop training as well as mentoring of junior members. Cybersecurity Forensics Engineers are also responsible for researching, evaluating, and designing technical security solutions for the agency; providing technical security assessment support; developing, maintaining, and monitoring an effective Information Security program to provide logical and physical protection of the company's technical resources. Enterprise accountabilities include executing security engineering practices for IS projects; conduct product research and participate in the selection process of technologies to support security requirements.

Skills Required:

• Experience with Windows, Apple OSX, and Linux operating systems operations and artifacts
• Experience with SIEM technologies, including Splunk, or Elastic
• Experience with forensics tools, including Magnet Axiom, Falcon-NEO, Cellebrite, Encase, X-Ways Forensics, Autopsy, Sleuth Kit
• Experience with Wireless detection systems such as Yorkie-Pro
• Experience with performing forensic imaging, remote collection, and forensic analysis
• Experience with malware analysis, including static, dynamic, and reverse engineering
• Experience with performing root cause analysis and following through with all phases of the incident response lifecycle
• Minimum 6 to 8 years of experience in cyber forensic investigations.
• Bachelor’s Degree, or equivalent experience in Cybersecurity, and/or Information Systems Management, Information Technology
• Must meet 8570 certification requirements at the time of hire. IAT Level III (e.g., CASP+ CE, CCNP Security, CISA, CISSP, GCED, GCIH, CCE, GCFA, EnCE or CCSP
• CSSP-Manager is preferred
• Active Top-Secret Clearance REQUIRED, eligible to be upgraded to TS/SCI
• Must be able to communicate complex technical ideas to a diverse customer base both verbally and in written form.

Candidates will get an opportunity to work in complete IoT system development including the device-side firmware development in an RTOS environment, phone apps and cloud backend development. These IoT systems will utilise Wi-Fi, Bluetooth LE and optionally Thread connectivity. The work may also involve working with higher-level protocols such as Matter.

Job responsibilities:

1. Support design-in at key customers, developing customized software as per customer requirements
2. Work closely with customers’ engineering teams to ensure that the customers can successfully go to production with Espressif solutions in timely manner
3. Create technical solutions such as hardware and software demos and reference system designs
4. Methodical and timely analysis and response to various customer issues and questions; interact with R&D as needed for the same
5. Assimilate customer feedback and communicate with R&D for product improvement

Job Requirements

1. The candidate should be well conversant with C (device firmware), Golang (cloud backend) or Swift and Java (phone apps programming languages). Please note that knowing all languages is not mandatory but having knowledge of multiple of these, is a plus.
2. Good analytical and problem-solving skills
3. Good understanding of operating systems and networking
4. Understanding hardware interfacing protocols (UART, SPI, I2C) is a plus
5. Any previous work in the microcontroller environment is a plus

Job Description:

• Responsible for planning, managing and ensuring smooth implementation and monitoring of projects assigned from inception to completion within the specified timeframe and of the desired quality.
• Liaise with authorities, consultants and subcontractors.
• Implement architectural and structural works.
• Good communication skills to enhance good team working spirit.

Requirements:

• Experience in management of projects will be advantageous.
• Recognized degree in Civil/Structural Engineering by P.E. Board / BCA.
• Initiative, self-motivated, possess a strong drive with high responsibility and result oriented.
• Preferably 1 - 5 years working experience in Civil & Structural works.
• Experience in engineering software and AutoCad would be an advantage.
• Fresh graduates may apply.

Responsibilities:

• The successful candidate for this role is expected to have a strong background in Regression and end-to-end Testing, with a deep understanding of JSON, API, and SQL. Familiarity with financial instruments and entities will be considered a plus.

• This role requires an individual who is a fast learner, able to quickly comprehend business requirements and translate them into effective test cases using our in-house automated regression tools.

Skillset (Must have)

• Proven experience as a Software Test Engineer or similar role.

• Proficient in JSON, API, and SQL.

• Experience in regression and end-to-end testing.

• Strong problem solving skill and attention to detail.

• Excellent communication skill.

• Ability to learn quickly and work in a fast-paced environment.

• Experience in writing clear, concise, and comprehensive test plans and test cases.

• Willingness to support BAU operations as needed.

Skillset (Good to have)

• Familiarity with financial instruments and entities.

• Experience with performance testing.

• Knowledge of Agile/Scrum development principles.

• Experience with automated testing tools.

• Understanding of coding and scripting for automation purposes.

• Knowledge of continuous integration and continuous delivery (CI/CD) processes.

• Familiarity with version control systems like Git.

• Knowledge of software QA methodologies, tools, and processes.

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

1. Preparation of maintenance schedule according to clients master schedule.

2. Preparation of progress report and submission

3. Procurement of material/ parts/ components

4. Technical assessment of systems and introduction of retrofit / replacement recommendation to clients

5. On the job risk analysis and preparation of risk assessment procedure.

6. Preparation of method of statement / process for presentation to clients.

7. Perform checks and inspections of entire systems including control parameters attendance.

8. Troubleshooting of fault / breakdowns and rectification according to authorities / clients requirement.

9. Perform full set of testing complying to authorities / clients requirement.

10. Perform maintenance program and complying to authorities / clients requirementt.

11. Attendance of meeting and or site survey with clients.

12. Submission of quotations / costing to clients within stimulated time frame.

13. Maintenance of good public relationship with vendors / clients.

14. Logistic and manpower planning and arrangement.

1. Preparation of maintenance schedule according to clients master schedule.

2. Preparation of progress report and submission

3. Procurement of material/ parts/ components

4. Technical assessment of systems and introduction of retrofit / replacement recommendation to clients

5. On the job risk analysis and preparation of risk assessment procedure.

6. Preparation of method of statement / process for presentation to clients.

7. Perform checks and inspections of entire systems including control parameters attendance.

8. Troubleshooting of fault / breakdowns and rectification according to authorities / clients requirement.

9. Perform full set of testing complying to authorities / clients requirement.

10. Perform maintenance program and complying to authorities / clients requirementt.

11. Attendance of meeting and or site survey with clients.

12. Submission of quotations / costing to clients within stimulated time frame.

13. Maintenance of good public relationship with vendors / clients.

14. Logistic and manpower planning and arrangement.

• Should have support and maintenance experience preferably for banking projects
• Should have experience in Java, Springboot, Angular, UNIX, database
• Familiar with Frontend technologies and able to troubleshoot eg: JQuery,Javascript, Angular etc.
• Solid experience in Level 2 production support, incident management, certificate/keys renewals,root cause analysis, performance tuning and bug fixing
• Experience in handling & troubleshooting applications in Java stack applications On Prem/AWS environments
• Experience in Incident Management System, JIRA
• Good experience in PL/SQL, or Maria DB or Oracle and WebSphere/Weblogic/JBoss App Server
• Able to provide operational support during releases/patches/upgrades etc.
• Should possess good oral and written communication skills and willingness to learn and adapt to the dynamic environment
• Able to work under pressure and in a fast pace environment, passionate, enthusiastic and self-motivated.

Responsibilities:

• Manage all marketing/program activities requests.
• Manage customer's account/ project matters.
• Prepare quotation.
• Follow up project closely and attend to customers’ inquiry.
• Follow up with customers on the development of the project.
• Good presentation skills with ability to hold the interest of audience.
• Manage relationship with internal & external parties to ensure communication objectives are met within schedule, budget & the fulfilment of the projects.
• Undertake ad-hoc duties & projects from time to time.

**Successful candidate will be provided on-the job training

Requirements:

• Diploma/Degree in Mechanical/ Mechatronic/ Manufacturing/ Engineering/ Marketing or equivalent.
• Strong project management skills & marketing strategics.
• Good negotiation & interpersonal skills.
• Strong verbal & written communication skills with the ability to influence and persuade with a positive attitude.
• Self-independent.
• Fast paced environment show creativity and a different way of thinking will be essential.
• Team player with good & positive working attitude.
• Has passion towards marketing business/programme.
• At least 1 year working experience in related field; entry level candidates are welcomed to apply.
• Able to start work immediately.
• Comfortable to work at East area, Changi South.

Our client is a Global Company that provides Industry Sensors and Optical Solutions to their customers across more than 60 countries globally. They are currently hiring for a Sales Engineer and will like to invite suitable candidate to send in your detailed resume to [email protected]

Sales Engineer

Responsibilities:

• Establish and expand the customer network for Industrial Sensors, Power Supplies, Cables, Transducers, RFID, Vision Cameras and Networks
• Acquire new customers in the Semicon, Life Science, Automation/Robotics, F&B, Metal Working and Packaging industry
• Manage and grow Key Accounts
• Responsible for major customers, drive revenue and profit
• Evaluate customer requests and propose appropriate solutions
• Identify new opportunities, drive new business development and work out solutions for the customer with the technical support team
• Drive & conduct Roadshow/Product Seminar/Technology Day regularly & Project management
• Update customers with new products launch
• Promote and Market products and solutions
• Ensure existing customers satisfaction, reorder and customer retention

Requirements:

• Bachelor’s degree in electrical, Industrial Engineering, Automation, Controls or related fields
• At least 3 years relevant sales application experience
• Good English (spoken and written)
• Good product and application knowledge in Industrial Automation
• Good communication/Negotiation skill
• Customer orientated
• Versatile in utilizing CRM (preferably C4C - SAP Cloud for customer) and SAP system

• Knowledge on Internet Technologies (i.e. routing, switching and general network infrastructure), and technologies associated with the ISP market
• Possess robust analytical and problem-solving abilities, with a talent for addressing technical and operational challenges
• Skilled in network operations and maintenance, enthusiastic about offering troubleshooting assistance.
• Preference for IT audit experience or certification in CISA/CISM, operational risk management, self-assessment of control, prior implementation of security solutions, and information security governance experience.
• Enterprise Data Network (administration, patching, upgrade and migration activities), Design, Preparing of HLD/LLD, Implementation Team leading, Service Level management, demand, incident, change management.
• Cisco/Aruba Networking and Wireless LAN.
• DDI, AAA/Cisco Identity Services Engine
• Python & Ansible for Automating Networks
• As Built, LLD, Testing & Acceptance Testing Documentation Skills
• ZScaler & Network Security
• Certification: Comparable to CCNP/CCDA
• Meraki, Palo alto, f5 loadbalancer, UTP
• Provide network WAN/LAN design, implementation, consulting, Cisco, Aruba, Juniper
• Conduct a network audit to pinpoint any deficiencies and propose appropriate solutions. Assisting with RFP/RFI reply.
• Experience in running operations with ITIL processes / Project Management - PMP

• Design new solutions or fixes to enhance existing applications using web-enabled development programs using Java, Angular,SQL/Oracle, XML, and similar or other web services and service-oriented tools.
• Development experience with Java, J2EE, Spring, Springboot, Angular
• Strong development skills using Java and Spring Framework.
• Strong RDBMS skills using SQL,Oracle.
• Stron expereince in Angular.JS and Javascript
• Experience in Python development.
• Participate in the final phases of deploying and performance tuning of the application and help identify performance bottlenecks and suggest work-around
• Manage ad-hoc requests and multiple projects simultaneously while operating in a high tempo environment with ever-changing priorities and tasks.
• Proficient with popular frameworks such as Django, Flask, or Pyramid.
• Design, develop and implement new applications, enhancements, and new features to our products
• Prepare accurate and detailed requirement specification documents, user guides, and functional specification documents

• Plan, build and optimize infrastructure setup, design and performance.
• Manage backend information systems, including of virtual machines and virtualization platform, including of network storage, backup, Fibre channel switches.
• In-depth experience in Linux administration. Need to be expert level
• Strong understanding of High Availability setup for Linux/Windows applications (etc. webs, database)
• Strong network fundamentals – IPv4/IPv6 – addressing, NAT, Routing
• Network and Systems troubleshooting and maintenance
• Good to have disaster recovery planning and execution
• Private cloud administration experience is a must – VMWare / Hypervisor
• In-depth experience in DNS, DHCP, Proxies, Linux firewalls & network security is a must.
• Maintain and Administer Security Appliances of different projects
• Design and propose a plan that will improve the hosting service of the Data Center

* Design and discuss your own solution for addressing user stories and tasks

* Develop and unit-test,

* Integrate, deploy, maintain, and improve software

* Perform peer code review

* Actively participate into the sprint activities and ceremonies e.g., daily stand-up/scrum meeting, Sprint planning, retrospectives, etc.

* Apply continuous integration best practices in general (SCM, build automation, unit testing, dependency management)

* Collaborate with other team members to achieve the Sprint objectives

* Report progress/update Agile team management tools (JIRA/Confluence)

* Manage individual task priorities and deliverables.

* Responsible for quality of solutions that he/she provides

* Contribute to planning and continuous improvement activities, Support the PO, Analyst and Scrum master

* Knowledge and experience with widely successful Agile techniques: User Stories, Acceptance Test Driven Development, Behavior Driven Development, Continuous Integration, Continuous Testing, Pair working, Automated Testing, Agile Games

* Hands on experience working with APIs and microservices, integrating external and internal web services including SOAP, XML, REST, JSON

* Hands on experience in Google Cloud Platform Services like Compute Engine, Cloud load balancing, Cloud Storage, Cloud SQL, Cloud deployment Manager, Terraform.

* Experience in set-up, maintenance, and ongoing development of continuous build/ integration infrastructure as a part of DevOps. Create and maintain fully automated CI build processes and write build and deployment scripts.

* Experience with Agile/SCRUM environment.

* Familiar with Agile Team management tools (JIRA, Confluence)

* Understand and promote Agile values: FROCC (Focus, Respect, Openness, Commitment, Courage)

Technical Skills:

Cloud Environment: Google Cloud Platform

Database: Oracle 12C or Oracle 19C, Oracle PL/SQL

Infrastructure as a code: Terraform

Operating Systems: Linux, Ubuntu, Solaris, Debian, Windows

Scripting: Shell scripting, Python, PowerShell, YAML

Version Control tools: Git, Github, BitBucket

Build tools: Maven, Gradle

Containerization tools: Docker, Kubernetes

App Servers: Apache Tomcat, Nginx

Orchestration tools: GKE

• Experience in network operations/maintenance and passionate about providing troubleshooting support
• Knowledge on Internet Technologies (i.e. routing, switching and general network infrastructure), and technologies associated with the ISP market
• Strong analytical and problem-solving skills, and has a flair for dealing with technical and operational problems
• Experience in IT audit or CISA/CISM certified preferred or operational risk management and control self-assessment or prior experience in implementing security solution and information security governance
• Enterprise Data Network (administration, patching, upgrade and migration activities), Design, Preparing of HLD/LLD, Implementation Team leading, Service Level management, demand, incident, change management.
• Cisco/Aruba Switching /Routing & WLAN
• DDI, AAA/Cisco ISE
• Network Automation: Python & Ansible
• As Built, LLD, Testing & Acceptance Testing Documentation Skills
• ZScaler & Network Security
• Certification: CCNP/CCDA equivalent
• Meraki, Palo alto, f5 loadbalancer, UTP
• Provide network WAN/LAN design, implementation, consulting, Cisco, Aruba, Juniper
• Network audit Identify the gaps and suggest the remedial solution. Supporting in RFP/RFI response.
• Experience in running operations with ITIL processes / Project Management - PMP

1. Preparation of maintenance schedule according to clients master schedule.

2. Preparation of progress report and submission

3. Procurement of material/ parts/ components

4. Technical assessment of systems and introduction of retrofit / replacement recommendation to clients

5. On the job risk analysis and preparation of risk assessment procedure.

6. Preparation of method of statement / process for presentation to clients.

7. Perform checks and inspections of entire systems including control parameters attendance.

8. Troubleshooting of fault / breakdowns and rectification according to authorities / clients requirement.

9. Perform full set of testing complying to authorities / clients requirement.

10. Perform maintenance program and complying to authorities / clients requirementt.

11. Attendance of meeting and or site survey with clients.

12. Submission of quotations / costing to clients within stimulated time frame.

13. Maintenance of good public relationship with vendors / clients.

14. Logistic and manpower planning and arrangement.

· Professional Cert: AWS Certified, Kubernetes Administrator or AWS Certified DevOps Engineer

· Min 3 to 5 yrs experience Rancher, AWS EKS, including cluster creation, configuration, and management

· Min. 3 yrs exp Familiarity with CI/CD pipelines and tools like GitHub Actions, GitLab CI/CD, or CircleCI

· Proficiency in scripting languages like Python or Bash for automation

· API Gateway Engineering,

· Experience with infrastructure as code tools like Terraform or CloudFormation

· Configuration management using tools like Terraform, Puppet or Ansible.

· You have experience in running production systems utilizing microservices and distributed systems architecture at scale

* Design and discuss your own solution for addressing user stories and tasks

* Develop and unit-test,

* Integrate, deploy, maintain, and improve software

* Perform peer code review

* Actively participate into the sprint activities and ceremonies e.g., daily stand-up/scrum meeting, Sprint planning, retrospectives, etc.

* Apply continuous integration best practices in general (SCM, build automation, unit testing, dependency management)

* Collaborate with other team members to achieve the Sprint objectives

* Report progress/update Agile team management tools (JIRA/Confluence)

* Manage individual task priorities and deliverables.

* Responsible for quality of solutions that he/she provides

* Contribute to planning and continuous improvement activities, Support the PO, Analyst and Scrum master

* Knowledge and experience with widely successful Agile techniques: User Stories, Acceptance Test Driven Development, Behavior Driven Development, Continuous Integration, Continuous Testing, Pair working, Automated Testing, Agile Games

* Hands on experience working with APIs and microservices, integrating external and internal web services including SOAP, XML, REST, JSON

* Hands on experience in Google Cloud Platform Services like Compute Engine, Cloud load balancing, Cloud Storage, Cloud SQL, Cloud deployment Manager, Terraform.

* Experience in set-up, maintenance, and ongoing development of continuous build/ integration infrastructure as a part of DevOps. Create and maintain fully automated CI build processes and write build and deployment scripts.

* Experience with Agile/SCRUM environment.

* Familiar with Agile Team management tools (JIRA, Confluence)

* Understand and promote Agile values: FROCC (Focus, Respect, Openness, Commitment, Courage)

Technical Skills:

Cloud Environment: Google Cloud Platform

Database: Oracle 12C or Oracle 19C, Oracle PL/SQL

Infrastructure as a code: Terraform

Operating Systems: Linux, Ubuntu, Solaris, Debian, Windows

Scripting: Shell scripting, Python, PowerShell, YAML

Version Control tools: Git, Github, BitBucket

Build tools: Maven, Gradle

Containerization tools: Docker, Kubernetes

App Servers: Apache Tomcat, Nginx

Orchestration tools: GKE

Mercuria, a global leader in commodity trading, is seeking a skilled IT professional to join our End User Experience (EUE) team. This hybrid role will support our Asia operations by addressing both advanced technical needs and general IT support requirements, ensuring a seamless and productive work environment for end-users. This position plays a crucial role in modern workplace solutions and desktop support.

Mercuria offers a dynamic, inclusive work environment with ample opportunities for professional growth. As part of the EUE team, you will contribute to the continuous improvement of workplace solutions, supporting our Asia operations.

The Role

• Provide 3rd line technical support for end-user and modern workplace technologies.
• Support desktop-related issues on Windows 10, Microsoft 365, and various trading platforms (ICE, Eikon, Bloomberg), both onsite and remotely.
• Assist in the implementation and support of hybrid workplace solutions to enhance productivity.
• Package applications, deploy software updates, and monitor their effectiveness.
• Manage integration of SCCM/Intune, Exchange, and O365 with existing systems.
• Set up and support MS Teams video conferencing.
• Maintain IT assets inventory and dispatch incoming tickets in ServiceNow for efficient resolution.
• Assist in IT administrative tasks, including vendor liaison and mobile service applications.
• Support server room basics (AC, UPS, patch panels) and provide technical setup for company events.
• Conduct new joiner onboarding, handling software/hardware setup, upgrades, and user permissions.
• Create and maintain documentation for troubleshooting guides and technical processes.

Technical qualifications and skills:

• At least 10 years of IT-related experience with an emphasis on endpoint management, hybrid workplace solutions, and general IT support.
• Familiarity with Windows 10-11, SCCM, Intune, Microsoft 365, Exchange, Active Directory, Entra ID, ServiceNow, and PowerShell.
• Basic understanding of network troubleshooting, server room equipment, and Apple product support.
• Proficient in English
• Certifications in Windows, Intune, Microsoft 365, Exchange, or SCCM are advantageous

Profile:

• Bachelor's degree in computer science, engineering, or a related field
• Independent, proactive, and eager to learn new technologies.
• Excellent customer service skills with experience in VIP support.
• Strong teamwork, stress resilience, and adaptability.
• Ability to provide after-hours and weekend support as needed.

Requirements

• CCNA Certified Minimum
• With experience and knowledge of Cisco routing and switching, Cisco network engineers install, maintain, and configure Cisco networks.
• Technical issues include network-related problems, system failures, and routing changes and updates.
• Working extensively with Cisco network software, Cisco network engineers are familiar with design, support, and deployment of Cisco products.
• Troubleshooting network problems and outages, Cisco network engineers locate problem areas, isolating them for solutions.
• Consult clients and customers to ensure that their needs are met; customer service skills are essential to building rapport with customers.
• Performed IOS upgrades on various models of IP Internetworking layer 2/3 switches.
• Enabled routing on routers , OSPF , RIP, EIGRP, BGP, apply ACL, PPP, wireless VPN.
• Technical knowledge of routing protocols such as RIP, EIGRP, OSPF, and BGP.
• Provided technical support and troubleshooting on various Cisco products including Routers, Switches, IP Phones.

Responsibilites:

- Assist Project Manager in design and planning.

- Assist in project coordination and supervision.

- Coordination and checking of engineering deliverables.

- Liaising and coordinating with all parties involved in the projects such as consultants, main contractors, sub-contractors, suppliers and local authorities.

Requirements:

- Degree/Diploma in Electrical/Mechanical Engineering.

- Preferably 2 years of working experience in Electrica industry.

- Working experience in Additions & Alterations (A&A) works in commercial building project.

- Ability to write /understand engineering reports.

- Knowledge in using AutoCad.

- Have excellent problem solving skills.

- Able to work in independently with minimum supervision and under pressure.

- Knowledge in Microsoft Excel & Words.

Our client is a manufacturer that designs, builds and markets its semiconductor manufacturing equipment used in the production of integrated circuits. They are currently hiring for a Process Engineer and will like to invite suitable candidates to send your detailed resume to [email protected]

Process Engineer

Responsibilities:

• Define and Document Equipment process requirement and specification.
• Perform Process characterization to optimize critical process paths in order to meet equipment specification.
• Review, simplify and optimize Internal Buy Off specification for equipment together with Quality Assurance Department.
• Participate in continuous process improvement activities to enhance Equipment capability.
• Support Equipment manufacturing activities by helping to trouble-shoot and resolve process-related issues
• Support other internal departments to handle customers’ process related issues and recommend technical solutions
• Perform data analysis using statistical techniques and conduct process capability studies
• Transfer process knowledge to in house Engineers and Technicians to ensure optimal equipment performance.
• Equipment UPH projection calculation base on specific process parameter.

Requirements:

• Degree in Production / Mechanical / Material Science Engineering
• At least 3 years experience in an equipment manufacturing environment with a process engineering and background
• Strong interest in the development of new manufacturing processes
• Experience in process design and control in the area of laser marking process.
• Knowledge in Material Science will be added advantage.
• Knowledge in cycle time calculation.
• Trained in SPC, DOE and other statistical tools

Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The Company’s three core products are Snapchat, a visual messaging app that enhances your relationships with friends, family, and the world; Lens Studio, an augmented reality platform that powers AR across Snapchat and other services; and its AR glasses, Spectacles.

Snap Engineering teams build fun and technically sophisticated products that reach hundreds of millions of Snapchatters around the world, every day. We’re deeply committed to the well-being of everyone in our global community, which is why our values are at the root of everything we do. We move fast, with precision, and always execute with privacy at the forefront.

We're looking for a Solutions Engineer to join Snap!

What you’ll do:

• Build new products and improve existing ones
• Collaborate with Snap product engineering teams and cross functional partners to meet business needs
• Understand and apply deep knowledge of products, technologies, and business to build solutions to solve for problems at scale
• Design and build end-to-end systems and launch-plan strategies
• Use broad range of technical and soft skills to build productive relationships with partners and independently resolve complex technical and business needs while contributing to partner documentation
• Apply expertise and product insight to deliver high-quality project/integration/partner engagements, while influencing product roadmap to meet the business needs
• Write and ship reliable, scalable, and efficient code
• Build and improve solutions in collaboration with engineering, product, and cross functional partners
• Identify and surface insights using metrics on product usage to increase adoption and provide new solutions that address the needs of partners
• Work with partners to develop a long-term strategic plan, grounded on business objectives, and manage partners during integrations with Snap’s platform products and ensure value creation

Knowledge, Skills & Abilities:

• Ability to work with open source technologies
• Ability to mentor and provide guidance to more junior team members
• Strong written and verbal communications skills
• Strong relationship development and collaboration skills

Minimum Qualifications:

• BS in a technical field such as computer science or equivalent years of experience
• 3+ years of experience as a software or solutions engineer shipping reliable, scalable, and efficient code
• Experience coding in Javascript, building applications and APIs/SDKs for internal and external developers.

Preferred Qualifications:

• Fluency in both English and Mandarin
• Experience in supporting the China advertising market
• In-depth knowledge of advertising systems and common ad tech stacks
• Advanced degree in computer science or computer engineering
• Experience working with cross functional stakeholders to define business requirements and product roadmaps
• Experience working with large SaaS, PaaS and cloud platforms and building applications for third-party marketplaces

If you have a disability or special need that requires accommodation, please don’t be shy and provide us some information.

"Default Together" Policy at Snap: At Snap Inc. we believe that being together in person helps us build our culture faster, reinforce our values, and serve our community, customers and partners better through dynamic collaboration. To reflect this, we practice a “default together” approach and expect our team members to work in an office 4+ days per week.

At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets.

Our Benefits: Snap Inc. is its own community, so we’ve got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid parental leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap’s long-term success!