Summary
The Backup Assistant Lead Engineer is in charge of the Company’s backup operations including backup infrastructure support, troubleshooting, new backup provisioning, new projects support, capacity monitoring & planning, capacity upgrade, technology refresh and project management. The roles also include planning and execution in backup infrastructure upgrades, migrations and ensuring systems & backup devices are up-to-date with the latest patches and coherent across the organization. He/She maintains technical documentation for backup infrastructure and addresses multi-faceted issues in a collaborative manner with other departments, provides guidance to the team and assists in communications with stakeholders.
System Administration Processes
· Plan, design, perform day-to-day backup operation, maintenance, and advanced troubleshooting of
· systems
· Align backup administration with overall strategic IT service direction and business needs
· Be able to independently perform backup implementation and troubleshooting for different types of OS, Databases and Applications
· Participate and support in DR exercises to ensure DR readiness
· Plan and track budgets for maintenance, new implementation, technology refresh of backup devices
· Perform business case justifications and cost/benefit analyses for spending and initiatives
· Manage and support internal and external auditors for backup operation audits
· Anticipate internal and/or external business challenges and/or regulatory issues
· Develop policies, procedures, and controls to ensure efficient backup and restoration process is in place.
· Be open and willing to perform cross-team training and support beyond backup infrastructure support
Develop New Systems
· Partner with stakeholders to recommend innovative and automated approaches for backup administration and operation
· Recommend and define systems requirements for new technology implementations to improve the efficiency, cost effectiveness and automation of processes whenever possible.
· Lead and perform Proof-of-Concept (PoC) of new technologies and devices
· Perform capacity planning and forecasting, work closely with various teams on their backup requirements and incorporate their requirements to the backup infrastructure
· Support backup implementation for users’ new projects and requirements
Optimize and Fine-Tune Systems Performance
· Recommend processed, product or service improvements, resource optimization and cost savings
· Oversee hardware, software and firmware upgrades and patch management
· Recommend new technologies, methodologies, systems or opportunities for cost savings, security and service quality improvement
· Monitor System performance and do capacity planning & performance tuning to optimize System performance, operations and better utilization of IT hardware resources.
· Regularly review and revise of backup Disaster Recovery (DR) solutions and procedures, and exercise & practice DR
IT Operations and Planning
· Plan and prepare annual budget for Backup infrastructure projects, technology refresh, maintenance & support renewal and manpower requirement.
· Implement Technology Refresh of systems and equipment
· Manage incident, problem and change management and service requests
· Manage the vendor and vendor selection process (calling for proposals, evaluation and awarding of tenders, etc.).
· Provide primary maintenance standby support.
· Manage projects and vendors for new implementations as well as support & maintenance of backup infrastructure
Requirements / Qualifications:
· Diploma or Degree in Computer Science or equivalent
· Must be a team player with at least 5 years’ experience in Backup technologies and operation support
· Experience of managing 24x7 operations for mission[1]critical services
· Experience in working with Data Protection using Veritas NetBackup and other backup tools
· Experience in supporting Veritas Clustering technologies and setup
· Good knowledge in configuring and troubleshooting Windows, Unix/Solaris/AIX/Linux, VMware, and RedHat Virtualisation
· Knowledge of working with Veritas disk appliance, Data-Domain or any disk-to-disk backup and Tape library like Quantum
· Good knowledge in scripting and automation will be an advantage
Note: Junior positition is also open to hire. iIf you have either experience in Linux environment or Back up and is eager to learn both do apply.
EA Licence No: 11C5502 | EAP Registration No: R22109400
