Job Summary

The Solutions Manager plays a key role in designing and delivering trade finance solutions, leveraging 5+ years’ experience in banking or financial service industry. This position focuses on understanding client needs, structuring solutions across products like letters of credit, guarantees, and supply chain finance, and collaborating with teams to ensure smooth implementation. This role requires strategic thinking to drive innovative solutions, build strong partnerships, and support revenue growth.

Key Responsibilities:

Trade Finance Solutions Design

• Develop and deliver tailored financing solutions for supplier and anchor-led businesses, including factoring, invoice financing, payable, and receivable financing.
• Manage the end-to-end process from client pitching, credit underwriting, program structure design, client onboarding, and up-selling financing products.

TradeTech Services Leadership

• Drive TradeTech mandates by promoting and selling technology capabilities to international banks, anchor clients, and partners.
• Act as a key contact point to educate clients on technology offerings, foster innovation through partnerships, and expand the company’s digital trade finance ecosystem.

Client-Focused Collaboration

• Represent the company in client engagements, working with internal teams (Sales, Product, Operations, Risk & Compliance, Data & Technology) and external parties (funding partners, third-party platforms) to create comprehensive client solutions.
• Build and nurture long-term client relationships to ensure satisfaction and support business growth.

Product Champion Role

• Develop and execute product growth strategies, optimizing the end-to-end client journey from onboarding to solution delivery.
• Identify opportunities to enhance product offerings, ensuring alignment with market needs and business objectives.

Execution and Delivery

• Oversee the entire execution process, including deal structuring, commercial negotiations, funding arrangements, legal documentation, and operational/technology setup.
• Ensure seamless coordination across teams to deliver high-quality solutions on time.

Client Relationship Management

• Serve as the primary point of contact for existing clients, addressing their needs and ensuring strong, ongoing partnerships.
• Identify opportunities for cross-selling and up-selling to deepen client engagement and drive revenue growth.

Skills and Qualifications:

• 5+ years of experience in banking or financial services, with proven expertise in trade finance being essential.
• Strong understanding of supply chain finance products, including factoring, invoice financing, and payable/receivable financing. Familiarity with associated risks (credit, fraud, FCC, legal) is highly preferred.
• Demonstrated ability to manage client relationships effectively, with excellent communication, negotiation, and presentation skills.
• Strong analytical mindset with proven organizational skills and the ability to handle multiple tasks and priorities effectively.
• Bachelor’s degree in Finance, Business Administration, Economics, or a related field.

About Linklogis:

Linklogis Group is the pioneering supply chain financing SaaS enterprise to have gone listed in Hong Kong stock exchange in year 2021, merely 5 years after its inception at that time. Linklogis International represents the Group’s strategic foray into the global market, with the aim to leveraging on Linklogis’ success in China and expand to a global scale. In Linklogis we trust in technologies – AI, blockchain, cloud computing, big data ("ABCD") – to deliver innovative, data-driven, use-case-based, automated, and digital supply chain finance services to hundreds of anchor clients and thousands of SMEs.

Job Responsibilities:

1. Financial Planning and Analysis:

• Develop and oversee financial planning, forecasting, and budgeting processes.
  • Conduct variance analysis and provide actionable insights to improve financial performance.

2. Accounting and Reporting:

• Ensure accurate and timely preparation of financial statements in compliance with local and international accounting standards.
  • Manage monthly, quarterly, and annual financial closing activities.

3. Treasury and Cash Flow Management:

• Monitor cash flow, optimize working capital, and ensure adequate liquidity for business operations.
• Manage relationships with banks and financial institutions to support trade finance and other banking needs.

4. Internal Controls and Compliance:

• Establish and maintain robust internal control systems to safeguard company assets.
• Ensure compliance with tax regulations, statutory requirements, and company policies.

5. Team Leadership and Collaboration:

• Lead and mentor the finance team, fostering a culture of accountability and continuous improvement.
  • Collaborate with cross-functional teams and regional offices to align financial strategies with business goals.

6. Audit and Risk Management:

• Coordinate with internal and external auditors to ensure smooth audit processes.
• Identify and mitigate financial risks, ensuring the company’s financial health and sustainability.

7. Strategic Contributions:

• Provide financial insights and recommendations to support strategic decision-making and business growth initiatives.

Requirements:

1. Education and Experience:

• Bachelor’s degree in Accounting, Finance, or a related field; professional certifications (e.g., CPA, ACCA, CFA) are highly preferred.
• Minimum of 5-8 years of relevant experience in finance and accounting, with at least 2-3 years in a managerial role.

2. Technical Skills:

• Strong knowledge of financial reporting standards (e.g., IFRS) and tax regulations.
• Proficiency in financial analysis, budgeting, and forecasting tools.
• Hands-on experience with ERP systems and advanced Excel skills.

3. Industry Experience:

• Prior experience in international trade, commodities, or logistics sectors is a strong advantage.

4. Soft Skills:

• Excellent analytical and problem-solving abilities.
• Strong leadership, communication, and interpersonal skills.
• Ability to thrive in a fast-paced, dynamic, and multicultural environment.

Responsibilities

· Responsible for P&L which include setting up of yearly budget preparation, monthly sales & forex forecasting and trend analysis.

· Monitor forecast accuracy, communicate findings and question the assumptions underlying the forecast calculation.

· Manage independently assigned country operation and perform problem-solving independently on operation issues.

· New business creation - New RFQ handling including risk assessment, pricing/quotation and new business set up

· Drive continuous improvement with the team to identify potential areas for improvement. Explore and implementation of innovative improvement ideas to achieve operational excellence.

· Participate in cross-functional and cross regional projects and initiatives to align with company/department's goals.

· Support reporting manager in case of irregular request.

Requirements

· A degree in any discipline, preferably logistics, supply chain management.

· At least 2 years working experience in Supply Chain related fields.

· Ability to work independently in a fast-paced environment, good time management & "can do" attitude.

· Taking a creative approach to problems as compared to using a more conventional style of thinking. (Thinking out of box)

· Strong communication abilities and a track record of working with different stakeholder/departments

· Experience with working with cross cultural teams across different time zones.

· Familiarity with digitalization tool and process of continuous improvement will be advantageous

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No. 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at?https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Responsible for providing administrative and client service support to Relationship Managers (RM) within the front office function servicing Private Banking clients.

Responsbilities:

• Provide administrative and client service support to Relationship Managers servicing Private Banking clients.
• Respond to all client enquiries and instructions and provide resolution to most issues and requests.
• Monitor transactions and activities in client accounts
• Maintain client data and reports, such as: contact lists, account numbers, facilities details, status of credit reviews/renewals, etc
• Handle administrative duties including scheduling of appointments, preparing correspondences, making travel arrangements, arranging meetings and receptions, producing presentation materials.
• Coordinate with Product Groups, Operations and other functional areas as necessary
• Ensure adherence to internal and external regulations and policies at all times

Requirements:

• Preferably 2-5 years of relevant experience in client servicing, operations or sales support within financial institutions
• Bachelor degree or diploma from reputable institutions
• Strong understanding of financial products and services
• Excellent interpersonal, communication and client interfacing skills
• Meticulous, strong attention to details
• Possess future oriented mindset, strive to innovate and adapt to changes
• Strong understanding of inter-dependencies within the team and able to collaborate effectively across departments
• Ability to thrive in a fast paced environment and remain empathetic, passionate and resilient
• Preferably CACS certified

COMPANY DESCRIPTION

A leading general insurer with a local presence of over 100 years, MSIG Singapore offers an extensive range of insurance solutions for commercial and personal risk protection, enabling the security and safety of individuals and businesses. MSIG Singapore holds an A+/Stable financial rating by Standard & Poor's.

A testament to its growing strength and influence, MSIG Singapore has garnered numerous awards for delivering digitally innovative and customer-centric solutions. In 2023, 2022 and 2020, MSIG Singapore was awarded Insurance Asia Awards' Claims Initiative of the Year.

MSIG is a subsidiary of Mitsui Sumitomo Insurance Co., Ltd, and a member of the MS&AD Insurance Group one of the largest general insurance groups in the world with presence in 50 countries and regions globally, 18 of which are in Asia Pacific including all ASEAN markets as well as in Australia, New Zealand, China, Hong Kong, Taiwan, South Korea and India. Headquartered in Japan, MS&AD is amongst the top non-life insurance groups in the world based on gross revenue.

RESPONSIBILITIES

• Responsible for the profitable growth and development of business through brokers
• Maintain and develop customer relations
• Identify and develop new products, services/new market segments
• Ensure risks are accepted and underwritten in accordance with the Company's Risk Management and Reinsurance guidelines
• Undertake credit control ensuring standard for debtor days are strictly adhered to
• Provide a technical reference point for queries
• Achieve premium growth and profit targets
• Development of balanced portfolio of business from Broker accounts
• Ensure maximum efficient and effectiveness in work processes within the department
• Provide guidance and training for staff
• Provide training for staff & teambuilding
• Undertake any other duties as may be assigned

• Tertiary qualification and /or professional insurance qualifications
• Minimum Certificate in General Insurance

• Operational experience in sales and servicing of business through insurance brokers
• Business development and relationship building
• Ability to guide and lead staff
• Marketing & Presentation Skills
• Portfolio Management
• Knowledge of Underwriting and Singapore General Insurance market

Job Responsibilities:

• Assist Partners in managing audit engagements and delivering quality service to clients.
• Manage a portfolio of international and local clients including client’s expectations and deliverables, responsible for all client management services and act as a liaison between clients and the engagement team.
• Lead team to complete all audit related processes & procedures including finalisation of financial statements.
• Coach and mentor team members, including on the job training and timely performance review.
• Prepare and/or review consolidation of group accounts.
• Apply requisite professional scepticism during the course of the work and exercise professional judgement on critical technical issues.

Requirements:

• Diploma in Accountancy, ACCA, CA or equivalent professional qualification.
• Minimum 5 years of relevant experience in CPA firms.
• Ability to lead and manage teams
• Team player with strong analytical, follow-up skills and time management skills.
• Ability to work within tight timeline and in a fast-paced environment.

This role is part of the Commercial Banking team at a leading local bank, which is looking to expand its relationship manager portfolio, with a focus on the F&B segment. (middle - large SME focus)

This position is ideal for individuals currently in commercial banking seeking a move.

About the Job:

• Manage and acquire a portfolio of medium and large SMEs within the F&B industry, providing tailored trade solutions.
• Maximize revenue growth from customers, including up-tiering opportunities.
• Hone your credit skills and ability to build strong customer relationships.
• Prepare credit propositions for approval and ensure smooth implementation, disbursement, and utilization of lines.
• Ensure timely completion of credit reviews.

Requirements:

• A strong team player who is driven, proactive, and maintains a positive attitude.
• At least 5 years of experience in relationship management and credit - in a commercial banking/middle market set up.
• Excellent communication skills.
• Results-oriented with a strong focus on customer satisfaction.

Position Title

Country Manager Singapore & Philippines

Reports To

Regional Manager, ASEAN

Key Accountability

• To promote MH as a preferred airline for 5th / 6th freedom travel beyond Indonesia region and increase market share for core routes and premium first and business class traffic.
• Responsible for all commercial activities within Singapore & Philippines region
• Working together with management to develop corporate sales plans and strategies in order to generate new revenue streams for station.
• Monitor performance of stations / agents / corporate clients / analyse and take action in order to achieve POS target.
• Responsible for the compilation and on-time submission of yearly budget for the station /region.
• Achieve targeted business objectives congruent with the Sales & Marketing plan especially the monthly and yearly revenue target for the whole of Singapore & Philippines region.
• Update and be involved in developing competitive products and services in the market.
• Formulate and execute business plans and strategies and ensure improve Company’s performance by achieving station revenue target with profitability and revenue target with allocated budget for operational usage.
• Understand and familiarize every aspect and activity of the business to provide direction and effective decision making at all levels of planning and operations for Stations.
• Ensure adherence and compliance to all statutory and legal requirement for the operation of business for MAB
• Assists Regional Manager monitor the stations performance.

Qualification & Experience

• Degree in related discipline with minimum 5-6 years working experience or Diploma in related discipline with minimum 5 years working experience
• Special / Professional Certificate : Airlines Business certification
• Years of Experience : 5-6 years in Aviation Sales & marketing.
• Add on in Travel and/or Airlines Industry

Areas of Experience

• Able to work independently, dynamic and resourceful.
• Detail-oriented, with good organizational skills i.e. Time Management, Task Management.
• Good verbal and written communication skills.
• Good knowledge of MS office 0365.
• Excellent communication/analytical/negotiation skills.

Personality Traits

• Must have the ability to communicate well both orally and in writing English and local language.
• Have a good PR skill with agents and commercial houses & Indonesia regions under his /her preview.
• Strong analytical skills, business acumen and problem solving

Who we are:

ACT is the world’s leading provider of market-based sustainability solutions. As enablers of the global energy transition, we help organizations hit their climate targets and maximize their profits while reducing risk. Since 2009, we have become a trusted brand in climate projects, green electricity markets, renewable energies and energy efficiency, renewable fuels, emission allowances, and carbon credits.

From our offices in Amsterdam, New York, Singapore, Shanghai, and Paris, we draw on over a decade of market knowledge to deliver tailor-made solutions and sterling service. Business Development Associates work in region-specific teams to create product portfolios for clients that meet their specific needs and help them drive climate action their way.

Your Role In Our Story

In essence, your role involves

• As a Corporate Account Manager, you will work with clients of various sizes in different industries, each with their own set of exciting challenges.
• You will create, manage, and grow your own portfolio of clients, using your strong interpersonal skills and stellar communication skills to gain your clients’ trust.
• You will find your own leads through cold calling, industry events, and business meetings, breaking down barriers and going the extra mile to stand out to clients.
• You will have the full support of your colleagues, each with their unique set of skills and clients, working together to close deals.
• Through our collaborative way of working, most of our deals happen between two or more of your fellow colleagues, ensuring that both you and our clients benefit from our collective knowledge, experience, and network.
• You will be the guiding light for your clients as they make sustainability part of their companies’ foundations, contributing to the goal of reaching Net Zero in the APAC region.
• Based in Singapore.

Your Expertise

To be successful in this role, we are looking for candidates with the following qualifications and attributes

• Bachelor’s/ Master's graduate, preferably in Business, Economics, or Finance;
• 5 to 6 years’ experience in a Sales/ Trading / Brokerage / Business development role in the energy sector
• Excellent communicator with great interpersonal skills;
• Not afraid to do cold acquisition and approach people;
• Energetic, curious and ambitious;
• Fluent in at least one SEA language, ideally in Thai
• Driven to close deals and make a difference.

If you meet these criteria and are ready to contribute your expertise to a dynamic and challenging environment, we encourage you to apply.

PURPOSE

This role will be one of the main contributors towards developing FWD’s Product strategy innovation and position as thought leader in the market.

He/she will be responsible for generating and managing the development of new propositions and solutions driven from customer insights emerging trends and market opportunities that support the strategic growth areas and address customer needs across all FWD markets, in line with FWD’s vision of changing the way people feel about insurance.

KEY ACCOUNTAIBILITIES

Market Research and Analysis

• Be responsible for the sourcing and production of regional research ensuring these are designed to gain deep insights on customer behaviour and traits that can be used to develop or improve future propositions across markets for target consumer segments
• Collaborate with other group office functions to develop research and insights and identify opportunities that are customer led and align to Company, brand and Distribution strategy
• Assess and analyze competitor and market developments and share insights to inform group and BU product strategy and identify the white space.
• Develop and manage market intelligence and competitor reporting and distribute to senior management commenting on the market and competitor trends and providing recommendations resulting in actionable insights.
• Own and undertake bespoke research to support the GPP team and local Bus as required.

Proposition Strategy

Strategy development:

• As a subject matter expert, provide guidance to countries on strategy and innovation
• Development of templates and tools to enhance countries’ capabilities in their end-to-end development of product strategy
• Support any initiatives related to product propositions strategy when required
• Work closely with group departments including group strategy to ensure that proposition strategy is aligned to group strategy and business planning
• Synthesize ideas and core capabilities and input into commercialization plans for innovative strategic solutions working with Business partners, local product heads and group office teams
• Develop proposition strategies for all products in the A+H, protection, savings and investment and retirement space, developing playbooks along with monitoring of key performance targets in alignment with overall priorities for FWD group.

Proposition Innovation

• Proposition development: lead new initiatives to identify and drive proposition development based on customer needs and insights, segmentation and economic environment to help Bus achieve their Business plans
• Develop external network with consultants, reinsurers and research houses to identify key and upcoming trends across the consumer segments, HNW, Middle class Affluent and mass
• Provide and analyse reports to monitor the success of propositions launched and make recommendations to management following the identification of trends.
• Support initiatives to increase awareness of unmet insurance needs of customers, i.e. customers who prefer online insurance purchase, and devise strategies and solutions in responding to their unmet needs. This includes increasing insurance purchases as well as cross-selling and upselling opportunities
• Provide reporting, plans, presentations as required to support adhoc projects
• Work with external third parties to identify and source potential value added services to support customer led propositions
• Work with internal stakeholders to drive AI solutions to improve e2e propositions for local markets
• Develop and execute on behavioural science use cases to improve customer engagement, usage understanding and purchase of insurance products

QUALIFICATIONS / EXPERIENCE

• Degree holder e.g. MBA, CFA or actuarial qualification (graduates in business, strategy or management would be an advantage).
• Over 10 years of experience in insurance and financial services specializing in consultancy, product development, customer engagement or customer journey management
• Working experience in a regional office with proven track record of leading and delivering regional initiatives to countries would be an advantage.
• Experience of working with a highly entrepreneurial and rapidly growing start-up/ e-commerce businesses
• Consultancy experience in financial services would be an advantage
• Working experience in a multi-cultural environment would be an advantage

KNOWLEDGE & TECHNICAL SKILLS

• Strong understanding of customer
• Strong commercial orientation and analytical skills
• Strong communications skills
• Highly Resourceful
• Excellent problem-solving skill, analytical and strategic mindset
• Strong organizational skills and ability to balance multiple priorities and conflicting deadlines
• Strong influencing & change management skills
• Willingness to travel to Countries for periods of time and work with Country level working staff

Job Summary

Reporting to Head of Legal and Risk, you will work closely with the business units and be responsible for managing the full range of compliance matters.

10 years of experience in a compliance role within a Singapore licensed trust company or MAS licensed firm would be advantageous (not strictly necessary)

Job Description

(A) Principle duties and responsibilities

• Manage, supervise and lead the compliance team, setting clear objectives and providing ongoing training
• Ensure compliance with all relevant laws, regulations, and guidelines issued by the Monetary Authority of Singapore (MAS) and other applicable regulatory bodies.
• Monitor, keep abreast and interpret changes in regulations, laws and industry practices that may impact the business and communicate such changes to the relevant stakeholders and staff
• Lead, support and from time to time, update the impact assessment and periodic review of the firm’s compliance program to meet regulatory requirements and changes.
• Assist in developing, updating and implementing compliance related policies, procedures, and workflows that are related with relevant regulations and industry best practices e.g. notices and guidelines as issued by MAS from time to time
• Conduct periodic compliance risk assessments to identify potential compliance vulnerabilities and provide mitigation strategies
• Conduct gap analysis across business functions, as well as collaborate with stakeholders across the company to enhance compliance controls
• Oversee the FATCA and CRS due diligence and reporting

(B) Governance and Reporting

• Participate in client classification, risk rating, KYC and transaction monitoring. Familiarity with regulatory requirements of AML and CFT and other applicable laws and regulations
• Serve as the primary point of contact for all compliance-related matters within the organisation and act as the liaison with regulatory bodies and external auditors (including liaising with regulators on matters arising from AML/KYC/CFT)
• Lead the preparation and submission of regulatory filings, including MAS reports, FATCA/CRS and ensure accurate and timely compliance with regulatory deadlines

(C) Regulatory Compliance and Risk Management

• Review the client onboarding documentation, due diligence checks, and enterprise-wide risk assessment.
• Perform transaction monitoring activities, identify, investigate, and escalate any irregularities as part of the monitoring process.
• Conduct compliance and anti-money laundering and countering the financing of terrorism training to all employees.
• Perform any additional duties or participate in ad-hoc projects assigned by the Head of Legal and Risk from time to time.

We regret to inform that only shortlisted candidates will be notified.

Responsibilities

• Evaluate loan applicants by conducting in-depth credit assessments and analysing financial stability, repayment capacity, and overall creditworthiness.
• Maintain a proactive approach to addressing credit risks and delinquencies by implementing suitable remedial actions when necessary.
• Build strong relationships with SME clients, ensuring their inquiries, concerns, and requests are addressed effectively.
• Collaborate closely with internal teams, including credit analysts and legal staff, to ensure accurate and timely loan documentation and processing.
• Develop tailored financial solutions by gaining a thorough understanding of clients' industries, market trends, and unique business needs.
• Identify and source new lending opportunities within the SME segment through lead generation and prospecting activities.
• Oversee a portfolio of SME loans, monitoring repayment behavior, compliance with agreements, and overall loan performance.
• Guide clients through the loan application process, assisting with documentation preparation and ensuring a smooth approval and disbursement experience.

Requirements:

• At least 1 year of experience in business development for SME Loans in a financial institution or broker.
• Proven success in managing SME loan portfolios, achieving lending targets, and mitigating credit risks effectively.
• Excellent communication and interpersonal skills
• Ability to establish rapport with clients and stakeholders and negotiate effectively.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L739Y773

As the Manager of Corporate Communications, you will play a crucial role in developing and executing strategies to build a sustainable, adaptive, and thriving the insititute Brand Ecosystem. Your work will ensure that the institute resonates with both internal and external stakeholders, bringing measurable value and impact to patients. You will be responsible for expanding reach, increasing brand awareness, and driving stakeholder engagement, all with the goal of supporting the institute's leadership in cancer care.

Key Responsibilities

1.Brand Ecosystem Development:

• Lead the creation and implementation of a comprehensive brand strategy aimed at strengthening the institute's position as a leader in cancer care, research, and education.
• Ensure the the brand remains relevant, adaptive, and impactful to patients, caregivers, healthcare partners, and stakeholders across all levels.

2. Stakeholder Engagement:

• Build and maintain relationships with key internal and external stakeholders, including patients, donors, healthcare providers, research institutions, and government agencies.
• Create and execute integrated communication plans that foster continuous, meaningful touchpoints with these audiences, enhancing engagement and loyalty to the brand.

3. Drive Brand Awareness and Market Share:

• Develop campaigns to increase the institute's brand visibility and reach, expanding its market share and impact within the healthcare industry and public awareness.
• Lead the development of content and narratives that position the institute as a thought leader in cancer treatment and research, ensuring alignment with the broader NUHS communications strategy.

4. Internal Communications and Culture:

• Champion internal communications efforts to ensure that staff are aligned with the institutes goals and values.
• Collaborate closely with leadership teams to foster a strong internal culture that mirrors the insitute's external brand promises.

5. Crisis and Reputation Management:

• Work with Group Communications to establish and oversee a crisis communications framework that protects and enhances the institute's reputation during unforeseen challenges.
• Act as a spokesperson during critical moments, managing all external communications related to crises and other sensitive matters.

6. Content Creation and Digital Strategy:

• Oversee the development of content across various platforms, including social media, website, newsletters, and press releases.
• Lead digital communication efforts to ensure the institute remains at the forefront of new media trends, using analytics and market insights to refine strategies.

7. Event Management and Public Relations:

• Lead the planning and execution of high-profile events, including public forums, cancer awareness campaigns, donor events, and conferences.
• Drive public relations efforts to promote programs, partnerships, and research breakthroughs, working closely with media outlets to secure positive coverage.

8. Team Leadership and Development:

• Lead and mentor a team of communication professionals, ensuring they have the resources and guidance needed to execute key initiatives successfully.
• Develop training programs and professional development opportunities for the team to foster continuous learning and excellence.

Key Requirements

• Bachelors degree in Communications, Public Relations, Marketing, or a related field.
• Minimum of 8-10 years of experience in corporate communications, with at least 3 years in a leadership role, preferably in healthcare, education, or non-profit sectors.
• Proven ability to develop and execute large-scale communication and brand strategies.
• Strong media relations and crisis communication experience.
• Exceptional verbal and written communication skills, with a talent for creating compelling narratives and campaigns.
• Strategic thinking with a keen understanding of the healthcare landscape and patient engagement.

Only shortlisted candidate will be notified.

To apply, please visit to www.gmprecruit.com and search for Job Reference: LR5YYR4R

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jaremy Ong | Registration No: R1876766

This is in partnership with the Employment and Employability Institute Pte Ltd (e2i).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltds PDPA and e2is PDPA.

This position plays a pivotal role in overseeing patient billing, appointments, financial counselling, and providing leadership to a team of two staff members. The Manager will work closely with the team to ensure efficient operations and exceptional patient care within our organisation.

Key Responsibilities

Patient Billing Management

• Oversee the accurate and timely procesing of patient bills and invoices
• Resolve billing discrepancies and ensure compliance with insurance and regulatory requirements
• Monitor accounts receivable and coordinate with finance depatment for timely payouts

Appointment Scheduling

• Manage and optimise chemotherapy appointment scheduling systems and workflows to ensure optimal patient flow and minimise wait times
• Coordinate with staff to schedule appointments efficiently, considering patient preferences, medical priorities and the institute satellite centres

Financial Counselling

• Provide guidance and support to patients regarding financial aspects of their treatment
• Assist patients in understanding insurance coverage, payment options, and financial assistance programs

Staff Supervision

• Mentor and supervise a team of two junior staff members
• Conduct regular performance reviews and provide ongoing training and development opportunities
• Ensure junior staff adhere to organisational policies and procedures

Operational Support

• Collaborate with other departments to streamline processes related to patient care and administrative functions
• Implement improvements in billing systems, appointment scheduling, and financial counseling services
• Equipped with excellent knowledge of departmental processes, lead end-to-end service development, including conceptualisation, execution, maintenance and change management

Compliance & Reporting

• Ensure adherence to legal and regulatory requirements related to patient billing and financial counselling
• Prepare reports on billing activities, appointment scheduling metrics, and financial counseling outcomes

Key Requirements

• Bachelor Degree in Healthcare, Business Administration, or a related field. A Master's Degree will be an advantage
• Required 5 years' experience in healthcare administration in the supervisory capacity, preferably in a clinical setting or cancer centre will be an advantage
• Strong understanding of medical billing practices, insurance procedures, and financial counseling.
• Excellent leadership and interpersonal skills with the ability to effectively manage and motivate a team
• Be able to lead and develop a team based on their strengths and capabilities
• Exceptional organisational and time management skills, with keen attention to details
• Proficiency in using healthcare management software and Microsoft Office Suite

Only shortlisted candidate will be notified.

To apply, please visit to www.gmprecruit.com and search for Job Reference: L45RR645

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jaremy Ong | Registration No: R1876766

This is in partnership with the Employment and Employability Institute Pte Ltd (e2i).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltds PDPA and e2is PDPA.

Job Responsibilities

1. Wellbeing Centre Development, Growth and Operations

• Development and growth of Wellbeing Centre
• Oversee the day-to-day management of the Centre
• Support patients and caregivers to navigate and access services within the institute, in the community and the broader health care system
• Ensure adherence to relevant quality and safety, professional and healthcare standards and mandatory education related to risk management, occupational health and safety, and other relevant areas
• Lead and oversee the recruitment and selection of any new staff and wellbeing champions (volunteers) to ensure they are orientated to the procedures and operations of the Centre.
• Manage and supervise staff, monitor staff performance and development, and address staff performance issues effectively according to policies and procedures.
• Manage the Centres wellbeing/cultural champions (volunteers) including offering training, support and debriefing opportunities.
• Ensure all complaints and incidents are managed in accordance to cluster policies and procedures

2. Patient and Caregiver Engagement and Advocacy

• Active promotion of an organisational culture of engaging patient and caregiver advocates in all related activities.
• Establish structures at an operational level to facilitate patient and caregiver engagement.
• Create and implement a consumer engagement framework to reinforce values and goals.
• Establish a Patient and Caregiver Advocacy Network and Advisory Committee and provide ongoing support to patient and caregiver advocates.
• Collaborate and be the representative for the Group Patient and Caregiver Support Office

3. Research, Impact and Innovation

• Implement systems to collect measurable outcomes on wellbeing programs (e.g., mental health improvements, reduced hospital readmissions, and enhanced quality of life).
• Publish findings to position the institute as a leader in patient-centric cancer care.
• Collaborate on studies exploring psychosocial wellbeing, innovative care models, and survivorship experiences.
• Create learning opportunities for medical students, oncology trainees and researchers to integrate wellbeing into cancer care delivery.
• Pilot New Models of Care including testing novel approaches, such as multidisciplinary wellbeing teams (navigators, psychologists, nutritionists, therapists) working closely with oncologists.
• Evaluate and scale successful models to benefit more patients and caregivers.

4. Others

• Coordinate and oversee key wellbeing projects and initiatives involving patients, caregivers, and staff.
• Contribute to the implementation of a broader wellbeing model of care
• Build and maintain effective relationships with key stakeholders involved in the provision of health, mental health and psychosocial services for cancer patients and caregivers
• Ensure there is financial responsibility and accountability in all areas of responsibility
• Other duties consistent with the position where required and/or requested by management

Job Requirements

• Tertiary qualifications in Health or Health Related discipline such as public health, nursing/allied health, health service management and/or project management
• Knowledge and experience in the principles and practices of patient-centred care, patient and caregiver participation in health, and community engagement
• Demonstrated experience developing, implementing and evaluating a multidisciplinary program of activities and services.
• Demonstrated experience at managing all aspects of staff and team performance, including recruitment, staff orientation, supervision, performance development and team building
• Strong communication and interpersonal skills with the ability to build relationships and work collaboratively with diverse stakeholders across the organisation; including patients, carers, the community and external providers
• High level prioritising skills and developed capacity to multi-task under pressure without loss of efficiency or composure
• Strong analytical skills with the ability to leverage data to drive decision-making and operational improvements
• Dynamic, collaborative leadership who thrives on agility, innovation and change
• Self-motivated, positive with a can-do attitude
• Ability to work independently and collaboratively as a team member
• Excellent communication (verbal and written) and presentation skills
• Experience engaging, communicating, and managing relationships with diverse stakeholders including patient and caregiver advocates, clinicians and researchers.
• Experience providing education to patient and caregiver advocates as well as staff.
• Understanding of cancer experiences and survivorship will be an advantage
• Experience in developing policies and procedures in a hospital setting will be an advantage
• Knowledge of medical terminology will be an advantage
• Experience in patient experience offices and cancer wellbeing programs will be an advantage
• Multi-lingual will be an advantage due to the interactions needed with different groups of stakeholders

Only shortlisted candidate will be notified.

To apply, please visit to www.gmprecruit.com and search for Job Reference: QVV66448

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jaremy Ong | Registration No: R1876766

This is in partnership with the Employment and Employability Institute Pte Ltd (e2i).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltds PDPA and e2is PDPA.

PURPOSE

Support the Head of Pricing in the pricing of life insurance products.

KEY ACCOUNTAIBILITIES

• Develop actuarial pricing model for new or repriced products.
• Perform pricing financial assessment and sensitivity testing to support the Team in launching competitive products whilst ensuring compliance to internal policies, regulatory requirements and industry guidelines.
• Identify pricing risks and support Team Lead in developing solutions for alignment at the PMC.
• Collaborate with wider business (including product development, IT, risk & compliance, etc) to ensure timely end-to-end product development and implementation with good audit trail.
• Prepare internal (FWD local entities and FWD Group) and external product filing.
• Work closely with Appointed Actuary in proposing assumptions for new products and justifications.
• Pro-actively drive initiatives/projects to enhance overall pricing process efficiency and governance/controls.
• Support discussion and negotiation on reinsurance, together with Product team
• Assist in special quotations.
• Guide/lead junior pricing actuaries to ensure quality and timely deliverable.

QUALIFICATIONS / EXPERIENCE

• Qualified actuary from a recognized professional actuarial body is preferred.
• Min 6 - 8 years of actuarial experience, with individual life product pricing experience.

KNOWLEDGE, SKILLS & ABILITY

• Strong knowledge on (i) Singapore RBC2 or similar regulatory framework, (ii) embedded value and (iii) IFRS17 would be an advantage.
• Good knowledge of Life insurance products in the Singapore market would be an advantage.
• Proficient in Prophet.

Role Description

This position reports to the Head of Treasury and interfaces with internal (Finance, Trading, Operations, Business & Risk Control, Internal Control) and external (financial institutions) stakeholders. Awin Resource International is committed to an employee-orientated, high performance culture that emphasizes empowerment, professional growth, personal growth, superior corporate culture, and the recruitment and on-going development of a superior workplace.

Specific Responsibilities

Individual to be involved in:

Trade Finance

• Apply for credit lines to banks when appropriate.
• Manage the term sheet discussion for new credit facilities & negotiation on the terms and conditions and pricing with the banks.
• Negotiate & coordinate with banks for financing transactions and ensuring that the deals are followed through. e.g. LC Issuance.
• Coordinate with banks on loans repayment, and ensuring timely repayment of loans.
• Ensure sound working capital management and optimal utilization of the credit facilities.
• Maintaining strong relationships with banks and other financial institutions.
• Ensure financial security for each shipment is in good order before giving the approval to load/discharge.
• Work closely with the Structured Trade Finance team on structured trade transactions.
• Ensure adherence to contractual terms and credit policies.
• Oversee and train Trade Finance Executive
• Dealing with other bank-related issues.

Treasury

• Daily settlements and reconciliations of the financial instruments including FX, money market, interest rates, etc. Handle documentations such as ISDA and credit support agreements, and ensuring the daily settlement and confirmation of the financial instruments. Manage ad hoc change processes and various interface operational projects.
• Verify and make payment for subsidiaries.
• Responsible in obtaining receipts and issuing receipts voucher.
• Perform Bank Accounts opening and closing.
• Receive bank statements from banks.
• Perform check on daily bank balances
• Obtain bank charges and interest and preparation of ledger.
• Perform as cashier for petty cash.
• Cash flow management and forecasting of cash flow
• Verify that incoming/outgoing payments are made on time.
• Oversee and train Treasury Executive

Competencies

• Banking/Finance degree or professional qualification.
• Trade Finance, Treasury or Banking certifications will be advantageous.
• Minimum 5 years relevant working experiences in Corporate Treasury, Banking or Commodities Trading industries.
• Strong knowledge of financial instruments, settlement or fund management services.
• Good verbal and written communication skills.
• Microsoft Office skills.
• Proficient in English and Mandarin (to deal with China’s associates).

Responsibilities:

• Reports to the Project Director supporting in attaining holistic Service Levels for various assigned matrices.
• Manage a team to achieve operational objectives through workforce planning, setting Key Performance Indicators (KPIs), execution, and contingencies.
• Provide strategic plans to synergize mailboxes and escalation management to attain timely and professional deliveries with articulacy.
• Plays a pivotal role to work with the various survey managers to drive quality standards and service excellence throughout inbound and outbound workforce.
• Align objectives and setting expectations with Stakeholders on realistic Service Levels versus email volume, timeframe, and other correlating factors.
• Handle internal and external escalations via investigations, incident reporting, findings and providing de-escalation solutions.
• Perform service recovery calls/emails as needed for de-escalation.
• Determining call quality and standards via call audits and calibrations.
• Evaluate and improve current email templates for continuous improvement.
• Ensure team is fully utilized during lull period by initiatives to support continuous productivity.
• Timely reporting to management team and stakeholders
• Conduct coaching and mentoring to the team to improve knowledge, skills and attitudes.
• Conduct year-end appraisals and identifying talents for retention and recognition with Talent Management team.
• Perform other adhoc duties as assigned.

Requirements:

• Possess a degree in related fields.
• Equipped with at least 5 to 7 years in quality service experience with 2 years of managerial expertise.
• Applicants with call centers, statistical and/or large data processing background will be advantageous.
• Proficient in MS Word, Excel, and PowerPoint due to intensities of reporting and communication plans.
• Able to communicate effectively and manage different hierarchies in internal and external environment.
• 6 + 6 months contract (Highly renewable)
• Location: Central
• Salary up to $7K
• 5 days work week (Mon - Fri)

To apply, simply click "APPLY" and submit your curriculum vitae (CV) through GO, the official PERSOLKELLY job application platform.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg No: R1982883 (Koh Wei Ling, Gao Weiling)

GOREF:11030

Job Objective:

The Investment Operations Manager assists ZICO Asset Management’s discretionary fund management team, whereby the company is the appointed Investment Fund Manager, in the day-to-day delivery of operational and support functions relating to investment/portfolio management. The Investment Operations Manager is primarily responsible for:

• conducting operational due diligence of existing and prospective counterparties (namely administrators, custodians and other service providers)
• managing relationships with external counterparties
• sustaining the investment platform to achieve cost and operational efficiency.

Essential Duties & Responsibilities:

Documentation-Related

• Assist in the onboarding process of the company’s partners such as brokers, custodians, issuers as well as products/service providers.
• Assist in the onboarding process of investors for Fund Management Services to ensure adherence to AML/CTF guidelines.
• Coordinate with Fund Administrator (and Portfolio Manager) to ensure a smooth onboarding process of new/potential investors.
• Provide strategic recommendations to enhance the Investor Subscription Agreement and associated documentation for the company's evolving products and services.
• Manage and oversee the end-to-end investor onboarding process.
• Co-ordinate with Group Legal and Compliance to review agreements to be executed between ZICOam and partners

Operational Support

• Support for fund audit to be performed on an annual basis.
• Support Portfolio Manager for NAV calculation.
• Monitoring & maintenance of subscription cash and investment trading accounts for settlement and other investment activities.
• Liaise with counterparties (namely banks, brokers, custodians, facility agents, issuers) to facilitate investments and perform trade reconciliation.
• Co-ordinate with internal stakeholders for all fund operation related matters.
• Monitor the receipt of funding for subscription request made by the investors.
• Support investment-related and customer service activities.
• Ongoing strategic enhancement of fund management policies and procedures.
• Provide support to the senior management as required.
• Maintain records on all company client accounts, data, trades, custodian banks, brokers and partners.
• Reconcile trades for all advisors for reporting purposes.
• Provide support for company’s regulatory quarterly, annual reporting and ad hoc surveys.

Risk Management

• Act as gatekeeper for overall operational processes to ensure compliance with regulatory directives/guidelines/notices.
• Support Compliance Officer in enforcing policies and audit compliance matters.

Systems Related

• Perform regular housekeeping to remove obsolete files from personal and shared folders.

Qualifications:

• A degree in business, economics, finance or a related subject.
• At least 3-5 years of work experience within the industry or related field in investment operations.

Job Specific Skills:

• Efficiency in data interpretation and analysis.
• Proficiency in Microsoft Word, Excel, PowerPoint and Outlook.
• Solid communication and interpersonal skills.
• Strong administrative, organizational and planning skills.
• Proactive, responsive, strategic resource in managing partner relationships internally and externally.
• Ability to coordinate with various stakeholders and counterparties.

Behavioral Competencies:

• Creative mind with an ability to suggest improvements.
• Self-directed and meticulous.
• Effective user of Microsoft Excel.
• Excellent organizational skills to coordinate efforts among multiple parties.
• Ability to exercise good judgment in a variety of situations, with strong written and verbal communication, administrative, and organizational skills.

Responsibilities

• Develop and implement comprehensive performance marketing strategies and campaigns (For Hong Kong, Singapore and Japan Market) to drive leads to achieve business objectives
• Manage owned and paid media channels, including SEO/SEM, social media marketing, email marketing, online and OMO advertising campaigns to drive customer engagement and increase sales
• Manage budgets and analyze digital marketing performance to drive strong CPL, CPA, ROI, brand exposure, and awareness to inform future strategies
• Implementing A/B testing, conversion rate optimization, and retargeting campaigns
• Implementing marketing automation and lead generation strategies
• Provide leadership and direction to the performance marketing team, including managing personnel, setting goals, and providing performance feedback
• Work closely with the management team to share funnel conversion improvement ideas and feedback, present results, and assist in projects

Requirements

• Degree holder in Marketing, Business Administration, or any related disciplines
• 10+ years of solid digital marketing experience in a similar role as well as experience building effective multi-channel marketing strategies
• Solid expertise in campaign and channel analysis and reporting, to drive actionable insights & actions
• Experience with Fintech, SaaS, or B2B tech business is highly preferred
• Able to work under pressure independently, strategic thinker, result-driven, a visionary leader and detail-minded
• With excellent commercial acumen and strong ability to achieve business KPIs through effective marketing strategies

About the company:

I'm incredibly excited to be representing - a leading provider of innovative AI communication platform. They are experiencing rapid global growth and are now expanding their presence in the APAC region.

They are seeking their first hire here in Singapore. You will play a crucial role in driving revenue growth by acquiring new customers and expanding existing accounts across the Asia-Pacific region.

Responsibilities:

• Proactively identify and qualify potential customers through various channels, including outbound prospecting, responding to inbound inquiries, and attending industry events.
• Develop and run strategic sales plans to penetrate target markets and achieve sales quotas.
• Conduct product demonstrations and presentations to showcase the value proposition of the company's solutions.
• Negotiate contracts and close deals effectively, ensuring customer satisfaction and long-term value.
• Build and maintain strong relationships with key decision-makers at prospective and existing clients.
• Utilize CRM software to track sales activities, manage leads, and forecast revenue.
• Collaborate with cross-functional teams.
• Stay abreast of industry trends and competitive landscapes to identify new market opportunities.
• Travel domestically and internationally as needed to attend industry events.

Qualifications:

• 3+ years of proven success in a sales role, ideally within the technology sector.
• Experience selling B2B SaaS solutions is highly preferred.
• Strong understanding of the sales process, from lead generation to closing deals.
• Excellent communication, presentation, and negotiation skills.
• Strong analytical and problem-solving abilities.
• Proficient in using CRM software and other sales tools.
• Proficiency in other Asian languages is a strong plus as you will be working with various regions.

If this sparks at interest for you, drop me a message / apply!

EA License No.: R22109322

Agency License No.: 11C4388

We are working with a Regional firm to search for a Regional IT Infrastructure Manager.

As the lead, you will be responsible for driving innovation in Cloud and Identity services.

You are responsible for managing the maintenance of lifecycle on-premises servers and network infrastructure e.g. migration to cloud, evaluate new tools and technologies to enhance existing platforms.

You are also responsible for creating strategic roadmaps for each country in the APAC region.

Together with the team, you will be working with internal and external stakeholders on IT strategic planning, IT infrastructure design, project planning and budget planning

To qualify, individuals must possess:

• Bachelor’s Degree
• Min. 5 years of relevant experience

MUST HAVE:

1. Experienced in cloud platforms e.g. Azure
2. Experienced in managing identity platforms e.g. Active Directory, Entra ID (Azure AD)
3. Experienced in M365 Administration and software development lifecycle management

Interested applicants, please contact Shan at [email protected] or +65 6950 0365 for a confidential discussion

EA License No: 16S8066

Registration No: R1980894

Only successful candidates will be notified.

Our client is a local-based company and a value-added solutions partner specializing in cutting-edge technologies in the AI and IoT sectors.

• Identify key stakeholders in the commercial real estate and office building sectors, such as property developers, building owners, and facility managers.
• Formulate and execute sales strategies to enhance market reach for smart workspace solutions.
• Keep abreast of industry trends, advancements in building automation technologies, and competitor activities to uncover new opportunities.

Requirements:

• Degree in Business/Marketing or equivalent.
• At least 4 years of B2B sales experience in Building Automation industry.
• In-depth knowledge of building automation systems and related technologies.
• Good communication and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Looking for a new opportunity to utilise your already excellent skills in vessel operations? Aiming high and with a flexible approach NORDEN is in search of a Senior Operations Manager who wants to combine a strategic, commercial and operational approach.

In this role, you will lead vessel operations and make a meaningful impact. Located in the heart of Singapore at our Suntec City office, this role offers the chance to work with a team built on collaboration, trust, respect and shared ambition.

If you are ready to bring your expertise into an environment that is open to ideas and focused on growth, we would love to hear from you.

What is in it for you
You will in collaboration with other close colleagues set the direction around the Operations of our Projects and Parcelling team. At NORDEN, vessel operations are about more than just getting from A to B—we are all about working together to find better ways of doing things.

In this role, you will be part of a team that values curiosity, collaboration and a hands-on approach to problem-solving.

The tasks that await you
As a Senior Operations Manager, you will ensure the daily planning, execution, and optimisation of voyages, all while mentoring and empowering colleagues and trainees to grow and succeed.

Your primary responsibilities will further include:

• Voyage planning: Plan the ship's voyage, including the load and discharge operations, ordering materials, bunkers and updating itineraries.
• Communication: Communicate with Internal teams as well as with the crew, charterers, agents, stevedores and other third parties.
• Documentation: Handle bills of lading, letters of indemnity, manifests, laytime, freight invoices, calculations and other paperwork.
• Problem-solving: Identify ways to increase productivity and resolve issues.

Your competences and core qualifications
You display a focus on combined efforts, ensuring joint goals take precedence over individual aims.

In addition, you bring:

• Min 5 years’ experience as a Vessel Operations Manager in Multipurpose or Projects.
• Understanding of SEDNA and IMOS systems.
• Understanding of market practices and charter party terms.

About the Role

iCapital is looking for a talented Implementation Specialist – Assistant Vice President to join our team in Singapore. The role will report to the Implementation team APAC lead.

The role encompasses supporting the technical and operational needs of all platform offerings as well as supporting and identifying the development of custom features for new partners including providing support to design unique platform workflows. The ideal candidate has a penchant for knowledge, a hunger for growth and learning, and will embrace a collaborative, fast-paced entrepreneurial environment.

This position is an opportunity to expand your skillsets rapidly and progress your career at an accelerated pace with the support of industry leaders in a collaborative environment while showing a can-do attitude.

Responsibilities:

As an Implementation Specialist – Assistant Vice President, you will concurrently support multiple projects and tasks. These tasks may include:

• Manage and coordinate small to medium-sized projects, and participate in larger projects;
• Manage and coordinate client meetings, producing status reports and anticipating problems, while establishing a clear communication governance;
• Develop and maintain implementation project plans, alerting to potential project implementation constraints and issues;
• Coordinate ongoing implementation activities with multiple teams and stakeholders to ensure all business requirements are covered;
• Manage, coordinate, and control the implementation of project-related documents to ensure quality and consistency;
• Work with other team members to scope, prepare, and manage detailed technical implementation tasks for timely launches;
• Gather business and functional requirements and configure platform settings to answer client needs;
• Lead configurations on the platform to achieve client's business outcomes/Target Operating Model;
• Support and guide the definition of clients' workflows and use cases;
• Provide support in test cases definition including manage and drive their execution;
• Learn and support all interfaces on the iCapital platform; develop an in-depth understanding of the platform and proactively identify issues and areas for improvement from a business to technical view;
• Work diligently with senior management to engage new opportunities;
• Support data integrations with clients/vendors (SFTP, DLT, API);

Qualifications

• B.Sc in computer or Engineering related fields
• Holding a Master's degree or MBA is a plus
• 3+ years of work experience in business integration, project technology implementation
• Project management certification is a plus
• Experience with technical platform integration in the Financial Services industry
• Analyzing system workflows and business process flow is a plus
• Excellent writing skills and ability to produce detailed project documentation to drive successful development
• Proven ability to manage fast-paced projects and different client stakeholders with attention to detail
• Strong work ethic and a high degree of accountability
• Ability to quickly learn new business operations, processes and procedures
• Demonstrate initiative, passion, willingness to roll up one's sleeves, get the job done, and a desire to work in a fast-moving entrepreneurial environment
• Exceptional written and verbal communication skills in English required for effective performance. Knowledge of other languages is an added advantage

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.