Job Description:

· Advise management on EHS legal and other requirements,, including their changes.

· Ensure provision in legal requirement such as WSH Act and WSH (Construction) Regulations are complied with.

· Review company’s safety performance and formulate measures to achieve continuous improvement.

· Review company safety resources and provide recommendations to management to meet EHS requirement.

· To arrange with senior management and laisse with projects to conduct monthly safety site walk.

· Fulfill any additional responsibilities assigned by the Project/Site Manager.

Requirements:

· Accredited WSHO and ECO with a minimum of 5 years of experience in the relevant field.

· Possess a Diploma in Engineering or Environmental Health and Safety.

· Demonstrated proficiency in organizational, interpersonal, and leadership skills.

· Capable of leading WSHOs, offering supervision, guidance, and instructions to all safety personnel.

· Sound understanding of government regulations pertaining to Occupational Safety, Health, and Environmental domains.

· Well-versed in OSH/ISO documentation.

Roles & Responsibilities

· Assist the project manager with all activities on site.

· Manages the site, including planning, supervising, and ensuring orderly job delegation and smooth operations.

· To control materials, plan the overall schedule and implement specific planning measures.

· Arrangements for logistic, hoisting, and scaffolding access in support of daily operations

· Establish and maintain quality standards and ensure that site inspections and issues are resolved as soon as possible.

· Attend meetings related to the project and prepare progress reports and work schedules.

· Other ad hoc tasks as necessary

Requirement

· Minimum of a Diploma or Degree in Construction related fields.

· 5 years and above experience in building projects/civil preferred

· Good people management skills to coordinate with different teams.

· Able to work independently and possess good problem-solving skill.

Job Description

• Demand forecasting: Planning of monthly forecast and stock ordering. Predicting customer buying trends and ensuring that the right products are available in the right quantities at the right time.
• Inventory management: Optimizing inventory levels to minimize storage costs and avoid over stock or out of stock. Monitor stock balances to ensure sufficient fulfilment to the trade channels.
• Transportation planning: Prepare necessary shipping documentations and selecting the most efficient and cost-effective routes for shipping goods.
• Shipping management: Coordinate incoming and outgoing shipments with suppliers, 3PL & forwarders for shipments to/from overseas.
• Vendor and stakeholder management: Liaising with suppliers, 3PL & internal department stakeholder such as sales and warehouse team to ensure smooth inventory operations.
• Data analysis: Using data to identify trends, track performance, and make informed decisions.

Requirements

1. Proficiency in Microsoft Office, knowledge of SAP system is an advantage.

2. Efficient at multi-tasking and prioritizing

3. Proactive, responsible, good communication & attitude, hands-on attitude

Job Description

The responsibility of this position is to oversee and closely manage Keppel's submarine cable landing infrastructure and equipment which includes the following activities.

• To plan and make ready the cable landing station infrastructure ready to meet the Ready For Installation Date of new submarine cable system projects by working with the cable landing infrastructure providers including in the formulation and execution of agreements from the technical aspects
• Work with the submarine cable vendors and partners to drive the implementation of the submarine cable system including design, manufacturing and installation activities
• Operations and Maintenance of submarine cable infrastructure and equipment with the remote support from the partners, Cable System NOC (Network Operations Center) and coordination with the suppliers and partners as needed
• Work closely with the customers, partners and suppliers on project implementation activities like participation in site survey, installation, testing and commissioning of submarine cable and terminal equipment and follow up regularly to get all activities completed on time
• Ensure that the customers obtain their relevant statutory permits in their respective countries for initial installation with regular follow-up and providing necessary support to them as well as coordination with the supplier
• Ownership and management of the customer experience and relationship management
• Submarine cable fault repair activities in coordination with cable ship, System NOC, customers and other cable landing stations
• Understanding/Implementation of terrestrial fiber-optic network build and its connectivity for backhaul and local loops
• This position serves as a subject matter expert and a point of contact for the customers regarding fiber pair service delivery, service assurance and service management issues and for managing problems through to resolution
• Conduct periodic review meetings with customers/stakeholders and various vendors/providers to discuss about performance, issues and related action items
• Travel may be required within the region or other regions to assist at various sites. Must have good communications skills and able to lead a team
• Project and Operations activities can often require after-hours coordinated activity and/or unplanned after-hours accessibility involving customer-specific
• Ability to multi-task and work independently with minimal supervision in a non-structured environment. Superior interpersonal skills required to work with suppliers, partners, customers and internal departments for managing the life cycle activities of the submarine cable operation

Additional Job Description

Knowledge and Skill requirements

• Education and Experience
• Degree in Engineering. (Electrical, Electronics or Telecommunication Engineering)
• More than 10 years of relevant experience in submarine cable operations or submarine cable projects
• Knowledge, Skills and Abilities
• Experience on working with submarine cable equipment like PFE, monitoring equipment, OADM, SLTE, etc
• Knowledge of Fiber Cables handling and working experience on OTDR, COTDR, BER testers and fiber scope, etc
• Experience in handling customer service delivery, assurance or partnership management
• Well-developed analytical and problem-solving skills, with the ability to set priorities, recognize basic causes, and recommend problem solutions that meet the practical needs of the business
• Good communication skills (both written and verbal)
• Balanced interpersonal style; a team player able to work effectively with employees at all levels
• Self-starter, able to take initiative and work with minimum direction in a fast-paced environment
• Ability to work under severe time pressure

Responsibilities:

• Ensure the seamless delivery of HR services to support business objectives
• Oversee the entire cycle of recruitment, selection, performance management, and off-boarding processes
• Review HR workflows and processes periodically to enhance efficiency and productivity
• Participate in routine annual HR activities, such as Performance Appraisal, Salary Review, and Variable Bonus exercises, as well as handle ad hoc salary reviews or promotions
• Address employee queries related to HR policies, procedures, staff benefits, and other relevant topics
• Develop and execute a retention strategy to retain team members for effective client service
• Proactively identify operational gaps and implement strategic changes to foster excellence in processes

Requirements:

• Possess a Degree/Diploma in Human Resource Management or equivalent.
• Minimum of 10 years of HR expertise, with a background in HR generalist/business partnering and talent management.
• Comfortable operating in a fast-paced and evolving business setting

How to apply:
By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Registration No.: R21103560
EA License No.: 20C0426 (Elitez & Associates)

A general manager is expected to improve efficiency and increase profits while managing the overall operations of a company or division. General manager duties include managing staff, overseeing the budget, employing marketing strategies, and many other facets of the business.

What is the process of manufacturing signage?

In conclusion, signage manufacture is a multi-step process that involves design, material selection, manufacturing, installation, and maintenance. Each step is critical to ensure the sign meets the client's needs and lasts for as long as possible.

• To develop and submit a Project Interface Plan (PIP) which manages the interface management process throughout the project life cycle.
• To be responsible for the project wide internal and external interface management activities.
• To conduct weekly interface meeting with all stakeholders and interface manager of all contractors (including SC, direct contractors / specialists to be appointed)
• To manage and coordinate with interface manager of all systems to incorporate the finalised interface details into the overall combined services plans /BIM
• To work with BIM coordinator and be responsible for the BIM coordination for development of BIM Model.

Job Requirement

Shall possess an Engineering Degree with at least 10 years of relevant working experience in M&E services coordination OR

A diploma with at least 20 years of relevant working experience in M&E services coordination.

Brief description of the Restaurant

We bring people together in one precinct with distinct lifestyle concepts to provide great food, drink, and entertainment for any day and any time from lunch to late night.

Your role is a really important one, as you’ll be part of our family where you’ll create the first and lasting impression for our guests, and they’ll want to be back time and time again for delicious food, drinks, and hearty conversations with us.

The General Manager responsibilities include formulating overall strategy, managing people and establishing policies. To be successful in this role, you should be a thoughtful leader and a confident decision-maker, helping our people develop, while ensuring our operations continue to uphold the vision of providing excellent service and value-add to our customers. Good candidates are adept leaders with strong business minds and a knack for organization and collaboration.

Job Descriptions

# The Role:

As a Marketing Manager, your role is to lead and manage a team of executives and creatives to develop and oversee marketing strategies and campaigns to help grow brand awareness. This role will encompass analytical, digital, creative, commercial and administrative responsibilities.

# You should have/be:

• Have a passion and the ability to lead, guide, and nurture a team of marketing and creative members
• Ability to work strategically and systematically, delegating tasks well to reporting subordinates
• Strong communication skills and high emotional intelligence
• Creative and innovative problem solver

# Responsibilities:

• Able to develop a full spectrum of marketing and communication efforts to achieve our company’s business goals
• Able to lead a Marketing & Events Sales team to develop, plan, and execute strategic marketing and promotional activities to drive customers’ outreach and engagement
• Responsible for overall marketing communications, promotional activities and guest experiences in our restaurants and bars
• Build strong relationships and foster inter-department collaboration and external vendors and/or agencies to ensure the smooth execution of marketing plans
• Manage online channels with timely updates and engaging content on social media channels and brand websites
• Manage team to produce on-brand copywriting and development of our marketing collaterals
• Propose and facilitate partnerships, barter deals, sponsorships, and events that support business objectives
• Develop and implement media relation strategies and tactics to increase brand awareness
• Measure, monitor, and report on the effectiveness of marketing and media relations efforts; ROI on marketing and PR spend; key performance indicators

Job Requirements

• Minimum Diploma/Degree in Business Marketing or related studies
• Minimum 3-5 years of experience in a similar role will be required

Working hours

• 5 days work week 9am-6pm

KEY ACTIVITIES / ACCOUNTABILITIES

All matters and reporting (statutory and internal) involving:

• GST
• Corporate Tax
• Withholding Tax
• Transfer Pricing co-ordination

ESSENTIAL EDUCATIONAL AND / OR TRAINING QUALIFICATIONS & CERTIFICATES

• Degree in Accounting and Finance – Taxation Specialisation
• Certifications from SCTP, ATTS, ISCA or other professional bodies in Singapore

PREFERRED EXPERIENCE AND KNOWLEDGE

• Conversant with local taxation including GST, Corporate Tax, Withholding Tax, Transfer-Pricing
• Hands-on experience in taxation matters

NECESSARY TECHNICAL / FUNCTIONAL SKILLS

• Well-versed with GST reporting and submission a must
• Knowledge and experience in GST for Logistics, Warehousing and eCommerce business advantaged

Responsibilities

• Lead for Contracts Management activities supporting Project Manager
• Compliance with all Company policies, Procedures and Standards
• Manage key suppliers and contractors relationship

Requirements

• Diploma and above in Quantity Surveying or Engineering
• 3 years relevant experience in Mechanical & Electrical / ACMV

Working Hours

5 days work week

Mon - Fri : 0830 to 1800 hrs

• Project lead experience in actual projects
• Facilitating BIM Coordination meeting
• Planning BIM processes
• BIM Legal and Contractual issues
• Organisation's adoption plan

Job requirement

• BIM quality check
• BIM authoring tool
• BIM design review
• BIM analysis tool
• BIM Coordination tool
• Project workspace
• BCAA specialist diploma

Job Responsibilities:

• Manage customers on forecasting and ordering
• Analyse Price trends and forecast for account
• Increase new customer account for Business Growth
• Perform cold call activities
• Follow-up on leads with new customers
• Service and maintain existing customer account
• Handle customer request and queries (e.g. short-time orders, etc.)
• Identify and respond to customer needs
• Establish and offer competitive price to customers
• Prepare and issue Sales Quotation using SAP
• Maintain inventory level for customer orders and optimise delivery
• Negotiate purchase pricing with suppliers for competitive advantage
• Undertake task/project assigned to achieve Organisational objectives.

Job Requirements:

• Must possess a Diploma or Bachelor’s Degree in Chemical engineering/ Chemistry / Material Science
• At least 5 years of working experience in relevant fields
• Understand customer requirements and propose suitable solutions
• IT savvy and knowledge in MS Office and SAP
• Persuasive and Negotiation Skills
• Cost Management Techniques
• Listening and communication skills
• Customer Relationship Management

Salary: Up to $4,500 (depends on qualification and experience)

Job description:

Lead and direct the routine functions of the Accounts, Admin & Human Resources (HR) department and participate in process improvement and other streamlining initiatives to drive operational excellence in the organization.

Job responsibilities:

Accounting:

Plan and direct the accounting activities of the department to ensure timely month-end closing and proper housekeeping and filling of all necessary financial records.

• Manage the accounting staff who are responsible for general accounting, accounts payable, and collections to ensure accurate record keeping and information management.
• Responsible for full accounting functions, preparation of financial reports/ management reports, and other general finance related duties.
• Handle all matters related to year-end audit and liaison with auditors and tax agent.
• Prepare and file tax returns - GST and withholding tax.
• Establish and enforce proper accounting SOP/ Policy.
• Coordinate with various departments to prepare annual budget for Management review.
• Monitor budget performancethroughout the fiscal year and provide regular updates to management.
• Analyse budget vs. actual performance and provide recommendations for improvements.
• Regular review of general ledgers to identify irregular transaction(s) and make necessary adjustment.
• Performs other related duties as necessary or assigned.

Human Resource:

Lead and direct the routine functions of the HR department, including hiring and interviewing staff, administering pay, benefits, and leave, and enforcing company policies and practices.

• Manage the staffing process which includes but not limited to recruiting, interviewing, hiring, and onboarding; and other administrative matters pertaining to staff employment, confirmation, promotion, and resignation, etc.
• Responsible for handling end-to-end work passes related issues such as application, renewal, cancellation, appealing, expiration, follow up with medical check-ups, updating personal particulars to MOM and tax clearance (IR21) for foreign employee, etc.
• Prepare and process monthly payroll.
• Prepare itemised payslip.
• Timely submission of CPF contribution to CPF Board.
• Preparation and submission of employees’ earnings through IRAS Auto-Inclusion Scheme.
• Handle discipline and termination of employee in accordance with company policy.
• Maintain compliance with local employment laws and regulations and recommended best practices; review policies and practices to maintain compliance.
• Maintain personnel records and payroll administration.
• Handle employee medical insurance and benefits administration.
• Assist Country Manager with the performance management and review process.
• Plan and oversee supporting staff in organising employee relations activities and provide guidance and support as necessary.

Admin:

Oversee and supervise support staff to ensure daily office operation are performed in a seamless and efficient manner:

• Handle insurance renewal(Property all rick, Public Liability, WICA) for office & Flagship centres.
• Manage and keep track of hire purchase contract for office equipment.
• Performs other related duties as necessary or assigned.

Requirements:

• Degree or Diploma in Accountancy with professional qualifications.
• Minimum of 4 years of accounting experience
• Demonstrable proficiency with Microsoft Word, Excel, PowerPoint, and other accounting tools
• Good communication & interpersonal skills
• Highly motivated individual, independent and hands-on will be crucial.
• Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow.
• Versatility, flexibility, and willingness to work within constantly changing priorities with enthusiasm.

Job Description:

• Managing the design and coordination of a team of M&E coordinators, Engineers, and BIM modellers.
• Liase with consultants on matters relating to all M&E works.
• Participate in technical meetings and site meetings.
• To assess and resolve any technical or site issues related to M&E drawings and M&E work with consultants and subcontractors
• On-site supervision of work progress
• Maintaining schedules and coordinating the work of subcontractors.
• Assist in finalising accounts of MYE Sub-contractors.

Job Requirements:

• Degree or Diploma in Engineering or Construction related degree
• At least eight (8) years of relevant experience as M&E Manager in large scale projects is an advantage
• Highly motivated, independent, initiative and responsible.
• Great communication and interpersonal skills.

Job Description

· The candidate will report directly to Head of Marketing and will undertake the ownership of the products assigned, develop marketing strategies to increase brand awareness, grow market share and its profitability.

· Develop and execute short/long term action plans to grow the product portfolios in terms of its brands awareness, market share and product profitability.

· Plan and execute ATL and BTL campaigns, marketing communications (online and offline) and POSM production for all product portfolios under his/her responsibility.

· Plan and manage A&P spending within budget assigned and ensuring ROI for each campaign

· Lead and execute the promotion, advertising, and marketing campaign effectively through strategic partnership alliances with agencies, vendors, and other external stakeholders to ensure successful implementation according to timeline.

· Conduct market research, analyze consumer’s insights, market intelligences & competitive information to develop new product idea/concepts and effective marketing plan for the assigned products/brands.

· Conceptualizes innovative, consumption-driving promotions that are profitable and linking promotions to advertising wherever possible to create an integrated & targeted 360-degree marketing plan

· Build strong brand/product presence in all distribution channels (including assisting in e-commerce at Marketplace)

· Work with internal stakeholders (Sales, Promoters, Finance, Warehouse) to implement marketing plans effectively according to timelines

· Track and monitor market and competitive trends

Requirements

• Possess a Degree or Diploma in Business or Marketing related studies
• Able to work independently and collaboratively with stakeholders
• Interested or passionate to work in the Fast Moving Consumer Goods (FMCG) industry
• Creative mindset; proactive in providing marketing input

Job Description

• Able to monitor public tenders and private tenders in the local market.
• Able to take off quantity and costing during the tender stage.
• Able to lead QS during the tender stage, construction stage, and handing over project stage.
• Assist management in overall planning and strategy, as well as project risk management.
• Able to prepare and control project budgeting.
• Source, evaluate, negotiate, and coordinate between vendors, sub-contractors, and manufacturers.
• Attend project kick-off meetings, site meetings & client-consultant meetings.
• Monitor all contractual records with clients and vendors to be compliant to protect the company's interest at all times. Able to handle disputes with clients or vendors, if any, based on the type of contract signed.
• Prepare pre and post-budget, progress claims, projected cash flow, tender documentation, and final accounts.
• Ensure every progress claim, certifications, and invoice to clients are issued on a timely basis
• Oversee and manage the operation of the Contract team by ensuring the Company’s contractual obligations and requirements are met and fulfilled in any undertaken project.
• Job Requirements
• Degree in Engineering or Quantity Surveying.
• Preferably 5 years of relevant working experience in handling of Contractual Terms & Conditions in the Construction Industry.
• Excellent written and verbal communication skills are required, with the ability to effectively present information and respond to questions from groups of managers, and clients.
• Able to work independently with minimum supervision
• Able to work under pressure with high initiative.

Job Responsibilities:

• Manage and oversee the food service operations of cafeteria
• Lead & supervise a team of F&B staffs
• Administer staff record and submit report to immediate supervisor
• Manage, build, and maintain cordial relationships with customers and clients
• Accountable for food cost management, menu planning, as well as the development and creation of new products needs
• Responsible for the running and the supervision of food preparation to ensure that food quality standards are met and delivered to clients
• Ensure that operations team adhere to sanitation, food safety and hygiene standards as set in our HSE requirement
• Implement Kitchen Planner & Inventory system for own outlet and perform central ordering system
• Schedule of roster and other ad hoc responsibilities
• Perform paperwork duties

Job Requirements:

• Preferably specializing in Food/Beverage/Restaurant Service, operational support and client management or equivalent
• Confident communication skills for reporting to stakeholders at different levels, ability to influence people across the organization
• Strong experience in involving team management, project management, ownership of budget and costs structure financial management, and operations workflow
• Candidate must possess at least a Diploma, Bachelor's Degree, Food & Beverage Services Management, Hospitality/Tourism/Hotel Management, Business Studies/Administration/Management or equivalent
• At least 3 years of working experience in the related field is required for this position
• Excellent interpersonal and communications skills, able to liaise with all employees
• Previous setting up of outlet experience an advantage
• Familiar with MS Office applications including Excel, Project and PowerPoint
• Proactive team player, working collaboratively with and through others
• Ability to clearly articulate messages to a variety of stakeholders

By submitting an application or your resume, you are deemed to have consented to Elitez Pte Ltd collecting, using and disclosing your data for the purposes stated in our privacy notice (www.elitez.asia/privacy-policy/). You acknowledge that you have read, understood, and agree with the terms in our privacy notice.

We regret that only shortlisted candidates will be notified.

Registration No: R23113834

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

Highlights:

• This job is an individual contributor sales role with 100% New Customer Development responsibilities at the first stage.
• We are looking for an experienced salesperson with at least one year of experience in trading electronic components (from brokers or distributors).
• This job is based in Singapore, Tai Seng.

We Offer:

• Competitive Compensation
• Comprehensive Training
• Positive Company Culture
• Respectful and Vibrant Working Environment

What You’ll Do:

1. Seek out potential and new customers who are OEMs, EMS, CEMs, and end-user customers to achieve sales targets.
2. Reach out and maintain relationships with customers and suppliers through various channels, including but not limited to cold calling, proposal emails, and in-person meetings.
3. Process the sales orders to meet customers' requirement, for example, Spot-buy, lead time buy (bulk production order) and Excess Material resales.
4. Focus on providing a full line of electronic products, including semiconductor integrated circuits, passive and active components: GPU, MCU, Memory, IGBT...
5. Work closely with our internal procurement specialists to efficiently address customer inquiries, generate quotations, process orders, coordinate deliveries, and collect payments. Ensure a seamless and efficient sales process for our customers.
6. Contribute to various ad-hoc projects as required, demonstrating flexibility and adaptability in this role.

About You:

1. Minimum of 1 year of sales experience in a related industry, specifically in electronics components trading, or 3 years of sales experience in a different field.
2. Background from a top 50 company in the industry, as well as experience in other SME trading companies, is advantageous.
3. A high-energy and persistent approach to sales especially telesales, with a strong drive for success.
4. Outgoing personality with excellent communication skills, logical thinking, a positive attitude, and the ability to work under pressure.
5. Self-motivated learner with a strong goal-oriented mindset and a knack for independent customer development and business expansion.

Responsibilities

• Ensuring the technical support team quickly and efficiently responds technical support issues, via telephone, email, and the company’s support ticketing system and that all issues are documented and resolved within SLA.
• Well understand solutions projects SLA/SLG and make sure Systems Engineer team in line to ensure customer satisfaction and SLA/SLG.
• Defining support processes and procedures and in-depth reporting and analysis of the reported technical issues, along with root cause analysis leading to recommended remedial action.
• Responsible for ensuring the correct elevation of issues from 1st line to 2nd line support members, and ultimately any un-resolved software issues to the technology team. He/she will further be responsible for ensuring that these issues, once resolved, are correctly communicated to the support team and in turn communicated out to the customer base.
• Managing prioritisation, escalation, and resolution of support incidents to the Technology team.
• Ensuring the ticketing and documentation process for all support incidents is adhered to.
• Managing on-site support services as required.
• Recruit, train and supervise L2 Systems Engineer team.
• Build and manage L2 Systems Engineer team’s roadmap.
• Develop & maintain online technical training courses for support division engineers.

Requirements

• Bachelor’s degree or equivalent experience.
• Leadership ability.
• Proven work experience as leading technical support team (Minimum 03 years).
• Experience with Customer Service.
• Outstanding organisational and communication skills.
• Familiarity with best practices in IT service management.
• Hands-on technical skills in systems and network.
• Familiarity with Linux, virtualization platforms (VMware) and open-source application.
• Familiarity with IT Automation and scripting.
• Familiarity with cloud technologies and administration.
• Self-motivated with ability to work in a fast-paced environment.

RESPONSIBILITIES

• Provide data or report in a timely manner
• Perform inbound and outbound data entry
• Ensure documents, data and records are properly updated and kept for ease of retrieval
• Handle administration task on site
• Other ad-hoc duties as assigned

REQUIREMENTS

• Good PC and MS office skills
• Accurate and attentive to details
• Willingness to work in warehouse environment

Technical Delivery Manager

· At least 5 years’ Experience of Private Banking system implementation/projects.

· Private bank functional and technical understanding is must.

· At least 10 years of experience in every stage of software development lifecycle.

· Relevant Technical & PM certification will be plus including knowledge of technologies like J2EE, Oracle, Unix, MQ etc.

· Experience in effective planning, execution, monitoring End-to-end technical activities and reporting to senior management .

· Experience in managing Technology vendor and Business stakeholders.

Overview:

We are seeking a self-motivated Operations Service Manager to join our HR manpower deployment team.

This position offers the ability to grow, develop and maintain relationships with key clients and our deployed employees. The talent will be responsible for acquiring and managing clients mainly in various industries and sectors.

Job Highlights:

• Working in a fast-paced and service-oriented environment
• Opportunities to grow within the organisation

Job Responsibilities:

• Acquire new corporate clients in manpower outsourcing
• Manage projects based on client's manpower requirements.
• Sourcing, rostering, training, deploying and verifying timesheets of staff, as well as coordinating with client representatives on job scope.
• Plan and execute recruitment of temp staff and full time employees.
• Manage manpower attraction, development and retention to meet clients’ needs.
• Manage post project administrative matters (reports, , reviews and meetings with clients)
• Be on site as required, to ensure operations are executed smoothly

Job Requirements:

• Minimum Degree with 2 years of working experience in related service industry. Diploma holders with 3 years or more working experience will be considered
• Able to work in a fast-paced environment
• Excellent leadership and management skills
• Good interpersonal skills
• Proficient in Microsoft Office
• Performance driven
• CEI-KAH / Basic holders will be prioritized.

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts. To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis
• Produce valuable and engaging content for our website and blog that attracts and converts our target groups
• Build strategic relationships and partner with key industry players, agencies and vendors
• Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely
• Oversee and approve marketing material, from website banners to hard copy brochures and case studies
• Measure and report on the performance of marketing campaigns, gain insight and assess against goals
• Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

• A Bachelor’s degree in marketing, business or any other relevant field
• Sound understanding of marketing fundamentals and tactics
• Creative thinking and problem-solving ability
• Leadership and project management skills
• Knowledge of digital marketing and social media marketing strategies
• Excellent verbal and non-verbal communication skills
• Proficiency with marketing tools and software
• Proficient in marketing research and statistical analysis
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).