The Problem Manager for Major Incident is a Service Operations Specialist who is responsible to maintain high levels of service and ensuring all service recovery, protective mitigations, stakeholder communications and problem management activities are performed. He/She is responsible to drive both internal and external teams to ensure compliance to SLOs, SLAs, KPIs and metrics relating to service performance and operations performance.

He/She possesses strong analytical skills in the completion of service operations related activities and is responsible for tracking and analysing important reports covering service performance metrics and operations activities.

Role and Responsibilities

• Support and assist in high severity incidents and drive problem management meetings, gather required experts to perform root cause analysis for problem resolution

• Manages high severity incident communications to all stakeholders and provide regular updates to management and stakeholders until incident closure

• Drives internal and 3rd party service provider / vendor review meetings covering performance, service improvements, quality and processes

• Participate in high severity incidents/Command Centers and collaborates with multiple internal teams across disparate groups to restore services when major incidents occurs

• Track and ensure compliance to SLAs, KPIs and metrics relating to service performance and operations performance

• Ensure all operational support material is complete and all process comply within internal security and technology standards

• Prepare and deliver status updates / report to management

• Log and track problem tickets relating to S1/S2 or high impact issues

• Maintain processes, templates and SOP, website and information related to incident and problem management

• Assist senior leaders in disaster recovery planning and activities

Requirements / Qualifications

• Bachelor’s degree or Diploma in computer science or other highly technical, scientific discipline

• 5-10 yrs of Technical / Application Support or Problem / Incident management experience

• Proven experience of working efficiently in a cross functional team

• ITIL v3/v4 certification and strong service oriented experience / background

• Knowledge and understanding of IT industry environment and business needs Strong competency in IT technologies covering operating systems, databases technologies, networking, server, load balancing and/or application related domains covering healthcare and healthcare related industries

• Ability to establish and manage processes and practices through collaboration and the understanding of business

• Ability to adapt to a fast-changing environment and work under a fast-paced and dynamic environment.

Our client is a luxury brand group specializing in fine jewellery and known for its exquisite engagement and bridal jewellery, commitment to masterful craftsmanship.

• Oversee daily activities, ensure efficient administration, and maintain high standards in customer service and visual merchandising.
• Create long-term plans to boost sales targets, brand awareness, and overall profitability.
• Train, motivate, and supervise the sales team, ensuring effective onboarding and accountability for performance.
• Provide personalized shopping experiences, manage key customer relationships, and maintain the client database.
• Plan in-store events, analyse sales data, and ensure optimal stock levels while managing the store budget.
• Work with the marketing team and corporate office to enhance client experiences and ensure timely submission of sales reports.

Requirements:

• GCE 'O' and above
• At least 5 years of experience as a Manager in the Fine Jewellery and Hospitality industry.
• Proven track record in retail sales.
• Strong organisational and customer management skills

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Project Manager

• Work Location: Changi Naval Base, Project Office at Maude Rd(Lavender area)
• Working days: 5.5 days 8am to 5pm, alt sat full day
• Salary: $9000 to $13000 (depends on experience)

Requirement

• Masters/Degree in Civil & Engineering or equivalent, recognized universities under the BCA is a plus.
• Minimum 10 years of Experience. Experience in Civil Works, Dredging, revetment, construction of pier/wharf.
• Proficient in AutoCAD

Job scope

• Carry out project planning, scheduling, cost control, good documentation system and project management.
• Meet with clients to take detailed ordering briefs and clarify specific requirements of each project.
• Responsible to participate in the contract review to evaluate company’s capability to fulfil contract order requirements that include involvement in the tender clarification meeting with the prospective client.
• Ensure that all aspects meet the government regulations and standards, including safety of works, inspections and testing of equipment and machinery, training needs of staff.
• Control and monitor work progress and ensure work quality.
• Oversee the effective management of project activities to assure timely delivery and low wastage.
• Overall planning and controlling of the cost of project execution.
• Manage and lead a group of engineers and construction managers.
• Overall co-ordination of the work progress of large and complex projects.
• Co-ordination with other departments on issues affecting project work.
• Liaise with government/statutory authorities, consultants, clients, suppliers etc.
• Provide timely project progress reporting to management.
• Attending project execution meetings.
• Responsible for application for the required consent / permits from the relevant statutory board or regulatory body – e.g. Port Singapore Authority (PSA), ministry of manpower.
• Detect project problems and ensure effective corrective measures are executed.
• Other ad-hoc duties required to carry out.

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Meta is seeking a seasoned Benefits professional to work in the APAC Benefits Strategy team. This role is responsible for managing and executing employee benefits programs across APAC, ensuring alignment with business objectives, competitiveness, and compliance with local regulations. You will collaborate cross-functionally to ensure effectively and contribute to thought leadership and creative solutions to a growing organization. This is a full-time role based in Singapore and reports to the APAC Compensation and Benefits lead.

Responsibilities

• Support the strategic evolution of employee benefit programs, focused on taking care of our people and meeting the needs of a diverse workforce.
• Drive efficiency improvements to optimize the total benefits offering enhancing overall employee experience.
• Assist in the qualitative and quantitative analysis and research on employee benefits related programs including developing key metrics to analyze programs and help shape design decisions using data.
• Drive the reporting processes of APAC benefits program, including budget management, metrics review and reporting"
• Support the implementation of programs including working with the cross functional teams (HRBPs, Benefits Operations, Legal, Payroll, Tax) to develop the implementation strategy and roadmap.
• Things can always be done better. This role will strive for efficiency, including process design in partnership with the People Operations team.
• Design and implement effective communication and education strategies for benefits programs across APAC.
• Partner with global benefit teams to ensure consistent rollout & adoption of global benefits philosophy across APAC

Minimum Qualifications

• 8+ years broad exposure in benefits design and delivery across benefit programs, including health and mental health programs, risk insurances, leaves programs, retirement plans and family support across APAC, ideally in fast growth performance driven cultures.

Preferred Qualifications

• Strong analytical capabilities
• Good mix of hands-on, operational and design/strategy experience.
• A solid knowledge of international benefit programs from market positioning to administrative details.
• Excellent communication and facilitation skills with demonstrated ability to build relationships & credibility with business leaders.
• Demonstrated ability to exercise sound judgment, present well formulated points of view and to justify ideas with good data.
• Demonstrated project management experience, and the ability to work to tight deadlines with multiple priorities, and across multiple countries.
• Self-starter and able to work with a high degree of autonomy

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

About the role

Be part of a groundbreaking journey as our client opens its first-ever café in Asia! Our client are seeking a dynamic and experienced Café Floor Manager to be part of their pioneer team in Singapore. This is a unique opportunity to bring the brand's luxury experience to life through exceptional service, ambiance, and culinary offerings.

As the Café Floor Manager, you will lead a team dedicated to delivering an elevated and seamless customer experience, managing daily operations, and upholding brand’s renowned standards of elegance and sophistication.

Responsibilities

• Assist the Café Manager in overseeing daily operations, ensuring service excellence and smooth floor activities.
• Lead the floor team to provide a welcoming, memorable experience that aligns with Prada’s luxury standards.
• Help recruit, train, and motivate the team to maintain high service standards and a positive environment.
• Monitor the quality of food, beverages, and ambiance, addressing issues and upholding Prada’s brand values.
• Track inventory levels, conduct stock checks, and assist in ordering to ensure smooth operations.
• Enforce health, safety, and hygiene protocols to maintain a safe environment for guests and staff.
• Address customer feedback on the floor and escalate to the Café Manager as needed.
• Help monitor daily sales and expenses, contributing to financial targets and budget adherence.

Requirements

• At least 3-5 years of experience in a managerial role within the hospitality or luxury food and beverage sector.
• Proven ability to lead, motivate, and manage a team while maintaining high standards of service.
• Strong interpersonal skills to interact effectively with customers, team members, and management.
• A keen eye for maintaining quality, presentation, and luxury service standards in all aspects of the café operation.
• Proficiency in English, with additional languages a plus, to communicate with a diverse customer base.

Apply today!

Registration No: R22104771
EA Licence No: 22C1376

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Human Resource (HR) Manager to handle our HR operations and act as a strategic partner to the business units, providing expert advice on HR matters and aligning HR practices with the organization's strategic objectives.

Key Responsibilities:

Strategic Partnership:

• Partner with business leaders to understand business goals and challenges, providing HR solutions that align with business strategies.
• Develop and implement HR strategies and initiatives that support the business objectives and drive organizational success.

Employee Relations:

• Act as a point of contact for employees on HR-related issues, addressing concerns and resolving conflicts.
• Promote a positive work environment and foster employee engagement through various initiatives.

Change Management:

• Support organizational change initiatives by providing guidance on change management practices and communication strategies.
• Ensure smooth transitions during restructuring or reorganization processes.

Learning and Development

• Identify training needs and collaborate with learning and development teams to deliver relevant programs.
• Facilitate leadership development and succession planning to build a strong talent pipeline.

Compliance and Policies:

• Ensure compliance with local employment laws and regulations.
• Develop and update HR policies and procedures to ensure they meet legal requirements and best practices.

Data and Analytics:

• Utilize HR metrics and data analytics to provide insights and recommendations for improving HR practices and business performance.
• Prepare and present reports on HR-related metrics to senior management.

Requirements:

• Bachelor's degree in Human Resources, Business Administration, or related field. A Master's degree or HR certification (e.g., SHRM-SCP, CIPD) is a plus.
• Proven experience as an HR Manager / Business Partner or similar role, with a good understanding of HR best practices and business acumen.
• Candidates with past consultancy background (eg. Staffing / RPO) will have an advantage
• Strong knowledge of Singaporean employment laws and regulations.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to build and maintain strong relationships with stakeholders at all levels.
• Proficient in HRIS systems and MS Office Suite.

Summary

Reporting to Head of Tax (Asia Pacific), you will be providing senior level support and expert tax advisory to Asia Pacific (APAC) senior management for business support, M&A, tax technical and compliance matters as required.

As the APAC Tax Expert/Manager, you will be collaborating closely with tax and finance teams primarily in APAC and also contribute in other jurisdictions with the Group’s Headquarters tax department. The incumbent is expected to lead discussions and bring issues to resolution.

Responsibilities

• Provide expert technical advice in support of APAC tax leadership

• Advise APAC business leadership as the subject matter expert on all taxation matters

• Provide tax advisory guidance and counsel to group shipping carrier organizations in APAC

• Lead in tax projects and/or lead for tax in cross functional projects

• Perform tax impact analysis in support of new business transactions

• Monitor tax provisions and interlock with internal teams to ensure consistency

• Provide tax audit and/or tax query support as required

• Support tax compliance processes as required

• Research and analyse tax law developments that may affect the Group

• Independently manage external tax consultants

Requirements

• Minimum 5 years’ experience in a corporate tax environment in an MNC with/or Big 4 Accounting firm experience

• Bachelor’s degree in Accounting, Law or Economics from a recognized institution with at least 1 additional recognized tax accreditation or advanced degree in taxation

• Strong technical knowledge and abilities in Singapore Income Tax and cross border International Tax in shipping carriers/shipping is a huge plus

• High attention to detail and proficient in Microsoft Excel

• Ability to work under pressure and ambiguity and solve complex issues

• Strong team player with the ability to lead in projects

• Pro-active, solution-driven and a problem-solver

• Analytical mindset, with good written and spoken English communication skills

**This role is opened for local employment only.

**Salary package (local) & job title shall commensurate with experience.
**Kindly note that only short-listed applicants will be contacted.

** By applying for this role, you hereby consent to the CMA CGM Group collecting, processing and using any personal information you submit, for the following purposes:
(i) To process the application for the role being applied for;
(ii) To process the application for other open positions within the CMA CGM Group which may be suitable to you;

(iii) To conduct necessary reference checks; and
(iv) Any other purpose related to one or more of the above.

You further consent to the CMA CGM Group retaining such personal information for a period of two years following your submission thereof, so that we may consider you for other open positions within the CMA CGM Group which may be suitable to you in the event that you are not selected for this role.

NOTICE TO THIRD PARTY AGENCIES: Please note that CMA CGM Group does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, CMA CGM Group will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, CMA CGM Group explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of CMA CGM Group.

Category Manager - Marine Spare Parts

Position Overview: We are seeking an experienced and results-oriented Category Manager for Marine Spare Parts to join our team. This strategic role will involve managing and developing the product category, optimizing product selection, and driving growth within the marine spare parts segment. The ideal candidate will have a strong background in category management, a deep understanding of the marine industry, and a proven ability to drive sales and profitability within their category.

Key Responsibilities:

• Category Strategy & Planning: Develop and implement a comprehensive category strategy for marine spare parts, ensuring alignment with company goals and market trends. Create short- and long-term plans to drive category growth and profitability.
• Product Selection & Optimization: Oversee the assortment of marine spare parts, ensuring the range meets market demand, customer needs, and regulatory standards. Continuously evaluate product performance and make data-driven decisions to optimize the product offering.
• Supplier & Vendor Management: Candidate needs to have connections to suppliers of relevant marine products. Then, to cultivate strong relationships with key suppliers and vendors to negotiate pricing and terms. Ensure product quality, on-time delivery, and effective inventory management in collaboration with suppliers.
• Market & Competitor Analysis: Conduct regular market analysis to identify trends, customer needs, and competitor activity. Use this information to adjust the product offering, pricing strategies, and promotional activities.
• Sales & Profitability: Analyze sales data to identify opportunities for growth, cost reduction, and margin improvement. Collaborate with the sales team to develop promotional strategies and initiatives to increase market share in the marine spare parts segment.
• Inventory Management: Work closely with the inventory and logistics teams to maintain optimal stock levels, reduce overstocking or stockouts, and ensure product availability across multiple channels.
• Cross-functional Collaboration: Partner with marketing, sales, operations, and customer service teams to ensure effective execution of category strategies. Provide insights and support for product launches, promotions, and customer engagement efforts.
• Budgeting & Forecasting: Manage the category budget, ensuring accurate forecasting, pricing, and cost management. Track financial performance and adjust strategies as needed to meet or exceed targets.
• Customer Feedback & Continuous Improvement: Gather customer feedback and insights from the sales team to improve product offerings, identify gaps in the market, and enhance customer satisfaction.

Requirements:

• Proven experience as a Category Manager or Product Manager, preferably in marine spare parts, marine equipment, or a related industry.
• In-depth knowledge of the marine industry, including key spare parts for various types of vessels, maintenance processes, and regulations.
• Strong analytical and problem-solving skills with the ability to manage and interpret large amounts of data to drive strategic decisions.
• Experience in vendor negotiations, pricing strategy, and managing supplier relationships.
• Excellent communication, negotiation, and presentation skills.
• Strong project management skills and the ability to prioritize and execute multiple initiatives simultaneously.
• Ability to work effectively across different departments and with a wide range of stakeholders.
• Proficient in using ERP systems and category management tools (e.g., SAP, Oracle, or similar systems).
• A bachelor's degree in Business, Supply Chain, Engineering, or a related field.
• Knowledge of marine spare parts inventory management, logistics, and supply chain best practices.

• Award winning restaurant chain originating from China.
• Leasing Manager to spearhead the brand’s establishment in Singapore.

Leasing Manager (F&B Brand)

about the company

Our client is a well-known restaurant brand, originating from China known for its commitment to quality, and taste, and are in the midst of starting operations here in Singapore. With concrete plans for the future, its objective is to develop new business opportunities and boost its presence in the market. It is looking to build a team of passionate change-drivers who will work closely with the management team to bring the organisation to new heights, and to deliver strong, fast and sustainable growth beyond 2024.

key responsibilities:

• Real Estate Acquisition: Lead efforts to identify and secure prime locations for the brand, ensuring strategic alignment with business objectives.
• Stakeholder Network: Leverage established relationships with major landlords, mall developers, and smaller commercial property developers to secure favorable leasing opportunities.
• Site Selection Oversight: Manage site selection, lease reviews, and lease management processes, driving efficiency and supporting the brand’s expansion strategy.
• Market Research: Conduct thorough market studies and feasibility assessments to uncover growth opportunities in new and existing areas.
• Negotiations and Partnerships: Build and maintain strong relationships with landlords, government bodies, and property agents to facilitate successful lease negotiations and foster long-term partnerships.
• Strategic Reporting: Develop detailed reports and presentations for management to support decision-making and improve brand visibility in the market.

qualifications and skills:

• A degree in Real Estate, Building, Business Management, or a related discipline.
• Approximately 8 years of experience in lease management, site selection, and property acquisition.
• Ability to communicate effectively with Chinese speaking stakeholders.
• Strong presentation, negotiation, and multitasking skills with exceptional attention to detail.
• Solid understanding of financial principles, including profit and loss (P&L) analysis.
• Outstanding written and verbal communication skills.
• Ability to work independently while collaborating effectively within a team.
• Comprehensive knowledge of Singapore’s real estate landscape, with experience in restaurant site selection as a strong advantage.
• Problem-solving mindset with the flexibility to adapt to evolving market conditions.
• Leadership capabilities to inspire and manage high-performing teams, with opportunities for skills development through training.

If you’re ready to take on a dynamic role and contribute to our brand’s growth, we’d love to hear from you! Apply today to be a part of our journey.

(EA: 94C3609/ R23112482)

We are seeking a highly skilled and detail-oriented Procurement Business Partner with expertise in Ariba system management to join our operations team. The ideal candidate will be responsible for daily procurement operations, procurement process, managing stakeholder and vendor relationships, and optimizing the utilization of the Ariba system to streamline purchasing operations

- Manage end-to-end procurement processes, including sourcing, Evaluation, Contracting and vendor management.

- Utilize the Ariba system to create purchase orders, manage contracts, and track procurement activities.

- Collaborate with cross-functional teams to ensure alignment between procurement activities and organizational objectives.

- Negotiate pricing and terms with vendors to secure favourable agreements and optimize cost savings.

- Monitor supplier performance and implement corrective actions as necessary to maintain service levels and quality standards.

- Develop and maintain relationships with key suppliers to foster collaboration and drive continuous improvement initiatives.

- Conduct regular analysis of procurement data to identify trends, opportunities for cost reduction, and process improvements.

- Provide guidance and support to internal stakeholders on procurement policies, procedures, and best practices.

- Stay current with industry trends, market conditions, and regulatory requirements related to procurement and supply chain management.

Requirements / Qualifications

Bachelor’s degree in supply chain/Business Administration/IT/Engineering or a related discipline.

- Minimum of 5-6 years of experience in procurement. Experience in IT procurement, Healthcare industry, formulation and review of procurement policies and procedures are advantageous.

- Proficiency in Ariba system management, including experience with purchase to order, source to contract management, and supplier collaboration.

- Strong negotiation skills and ability to drive cost savings initiatives.

- Excellent communication and interpersonal skills, with the ability to effectively collaborate with internal and external stakeholders.

- Analytical mindset with the ability to interpret data and make data-driven decisions.

- Detail-oriented with a focus on accuracy and quality.

- Ability to thrive in a fast-paced environment and manage multiple priorities simultaneously.

Position: Solar Project Manager

• Monday-Friday (9.00 - 6.00pm)
• Address: Kallang
• Salary : $4,000-$5,000

Requirement:

• Diploma/Degree in Electrical Engineering or related fields

• 3-4 Years of experience in Mainly Solar project management

• Candidate with experience in solar project execution will be in advantage

• Knowledge in energy modelling software (PVsyst), Autocad and construction modelling software

Job Scope:

1. Project Planning and Execution:
2. Develop comprehensive project plans for solar energy systems , outlining scope, objectives, deliverables, and timelines.
3. Coordinate with engineering, procurement, and construction teams to ensure project milestones are met
4. Monitor project progress and implement necessary adjustments to achieve project goals.
5. Stakeholder Management:
6. Collaborate with internal teams, contractors, suppliers, and regulatory agencies to ensure alignment with project requirements for both solar and EV infrastructure projects.
7. Serve as the primary point of contact for client communication, addressing inquiries, concerns, and providing regular project updates.
8. Budget and Resource Management:
9. Prepare and manage project budgets for solar, forecasts, and expenditures.
10. Procure necessary materials, equipment, and resources to support project activities for both solar and EV infrastructure projects.
11. Identify cost-saving opportunities and implement efficient resource utilization strategies.
12. Quality Assurance and Compliance:
13. Implement quality control measures to ensure adherence to industry standards and project specifications for both solar and EV infrastructure projects.
14. Monitor regulatory compliance and obtain necessary permits and approvals for project implementation.
15. Risk Management:

a. Identify project risks and develop mitigation strategies to minimize potential impacts.

b. Proactively address issues and challenges to maintain project momentum and achieve successful outcomes.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Responsibilities:

Business Performance and Management

- To evaluate customers' needs and provide solutions in the areas of wealth protection and accumulation, retirement planning, estate preservation and endowment planning.

- Design and recommend wealth solution to meet the objectives of the customers

- Take initiative to plan and organize daily schedule for various sales generating activities

- Conduct daily calls to the customers in their portfolio base to arrange for appointments and to offer assistance to them.

- To regularly update their clients on their holdings and investment performance.

- Achieve monthly sales target for various banking products with consistency

- Fulfill training requirements which are set by the organization

- Ensure completeness and accuracy in application process to minimize reworks.

Regulatory Compliance

- Ensure compliance with Group Policy and Standards and procedures of the Bank.

- Ensure sales process is met and follow throughout and maintain BSC grading of A/B

- Ensure proper screening and gathering of customer information to satisfy KYC procedure.

Requirements:

- Minimum Diploma with local institutions

- RNF registered/ Licensed Personal Banker

The Company

Our client is a prominent financial services organization with a global footprint, is seeking a Privilege Banking Relationship Manager (Indonesia) to join their expanding team.

The Role

• Build and manage relationships with privilege banking clients, understand their financial needs, and provide tailored financial planning and advisory services to grow their portfolio.
• Deliver regular market updates and recommend suitable wealth management products.
• Ensure exceptional service levels to meet client expectations and enhance their overall experience.
• Adhere to internal compliance standards, including KYC and AML requirements.

The Requirements

• Proven experience in wealth management with a successful track record in managing client portfolios (Personal/Privilege Banking).
• Strong knowledge of financial markets and investment products.
• Excellent interpersonal and relationship-building skills, combined with a driven mindset to thrive in a dynamic and challenging environment.
• Fluency in Bahasa Indonesia (native or professional level) is required for effective communication with native Indonesian privilege banking clients (offshore).

The Benefits

Our client provides significant opportunities for career advancement within their organization. They strongly believe in investing in their employees' career development to ensure job satisfaction and maintain a low attrition rate within the organization.

Next Step

If you are interested in applying for this role, please submit your resume through this portal or send a copy of your CV (Word document) to [email protected].

EA Reg No. R1217793

EA License No. 23S1593

Responsibilities & Duties

• Be a key player in the customer acquisition team to onboard new parents to the company's community
• Share the company's vision and recommend suitable coding programs for students
• Support customer success initiatives like special programmes or competitions, or community events like fireside chats for customer engagement
• Maintain customer relationships and build a strong the company's community.
• Act as parents’ advocate and manage relationships with them
• Plan lead generation events with key partners like Parent Sharings, trial classes and make sure payment for classes are received
• Work with the teaching team to assess the students and follow up with parents for conversion
• Responsible for handling general administrative duties, e.g. sending out onboarding emails, data entry, sorting out data and research
• Ensure that all customer information is properly documented and updated in the CRM system
• Relationship manager for the company's community, continue to track the progress of students and maintain relationships with parents

Skills & Qualifications

• Strong communication and problem solving skills
• Driven, fast learner, proactive and ability to work in a fast-paced environment
• Organised, detail-oriented and ability to manage different projects at once
• Get things done attitude, self-driven
• You are very meticulous and independent, able to set own priorities with time management to complete projects timely
• Diploma / Degree Graduates without experience are welcome to apply as on job training will be provided!

Additional (Good-to-Have!)

• You love to learn and expand knowledge in Computer Science and/or Engineering
• Strong communication and problem solving skills. Open-minded and dynamic
• You are eager to shape the skills and minds of our next generation in equipping them with the right digital skills You have prior teaching experience, be it tutoring, or team training

Location: West Coast Plaza

Company background: Learning in Coding / Robotics for Primary & Secondary school kids.

Working hours: 9am to 6pm (5 days per week, Wednesday to Sundays, PH OFF)

Salary: $2800 to $3500 per month + quarterly / annual bonus

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

about the company

A regional bank with strong presence in the APAC market has an approved headcount for an RM in their Corporate Banking Team, covering clients from diverse industries such as commodities, shipping, construction, power & utilities etc.

about the job

• Building and maintaining relationship with new and existing corporate clients
• Hunting for new opportunities and expanding the client base
• Origination and execution, covering the end-to end process of deals
• Preparation of credit proposals for both new applications and renewals
• Liaising with internal and external stakeholders to oversee and follow through on deals

about the manager/team

You’ll be part of a dynamic team with good teamwork and working culture.

skills and experience

• Degree holder in Accounting, Business, Banking & Finance and Economics
• 5+ years of experience as a corporate banking RM, preferably with hunting experience
• Candidates with experience in Bilateral, Syndicated Loan, Project Finance and LBO

To apply online please use the 'apply' function, alternatively you may contact Judy at judy.low[@]randstad.com.sg

(EA: 94C3609/ R22110790)

General Manager (Family Office)

My client is a well-established family office based in Singapore seeking to hire a General Manager to spearhead the Family Office. This leadership position combines the responsibilities of overseeing public relations (PR) efforts with administrative and operational management within an organization. The role requires balancing strategic communication, efficient administrative operations, effective communication with external and internal stakeholders, and the management of day-to-day administrative functions.

Responsibilities

• Working closely with Chairman and other executives to coordinate and implement business strategies across an organization, in line with a company's business plan and objectives.
• Ability to showcase leadership of cross-functional teams to address key business challenges.
• Manage internal communications to ensure employees are informed and aligned with the company's values, objectives, and any significant company developments.
• Organize internal and external meetings, conferences, and corporate engagements that require administrative and PR coordination.

Administrative Management:

• Oversee the day-to-day administrative operations of the organization, ensuring efficiency and effectiveness in tasks such as office management, resource allocation, and personnel coordination.
• Develop and implement policies and procedures to monitor the efficiency of operational processes and ensure quality control.
• Ability to handle multiple projects and responsibilities, balancing the strategic and operational needs of both PR and administrative functions.
• Ability to manage high-pressure situations and navigate complex issues with professionalism.

Qualifications:

• Bachelor and/or Master Degree in Public relations, Communication, Business Administrativeor related field. CA/CPA or CFA and MBA is a plus.
• At least 10-15 years of relevant experience in public relations or administrative leadership role, with a significant portion of that in a managerial capacity.
• Excellent analytical, problem-solving, and decision-making skills.
• Outstanding communication and interpersonal skills, with the ability to build strong relationships with internal and external stakeholders.
• Positive, open attitude with flexibility to work on different projects under different timelines.
• An energetic, efficient, and resourceful team player and self-starting individual contributor.
• Strong attention to detail and organization skills, coupled with high integrity and proven history to perform high quality work.

about the company

This position is with a top global reputable bank and falls under the Offshore Segment.

about the job

The Offshore Priority Relationship Manager plays a key role in client relationship management, which involves client acquisition, providing personal wealth advisory, and ongoing servicing of affluent High Net Worth clients.

Advise clients on their personal financial objectives by analysing their financial situation, recommend suitable in-house financial solutions, execute client instructions, address queries regarding their existing banking and financial transactions.

about the manager/team

You will be working alongside a supportive manager and a dynamic and experienced group of wealth & product specialists.

skills and experience required

Minimally 3 years of sales experience in the relevant field is required. You should be a good communicator with strong analytical skills. CMFAS papers required. Preferably prior experience as an Offshore Relationship Manager.

What you’ll do

The Senior Manager, New Market Development will play a pivotal role in driving our strategic direction and growth and will be involved in M&As for expanding our business into new regions, international expansion, building financial partnerships strategies and executing GTM strategies.

You Will:

• Analyze where to deploy resources and develop partnerships, investments, and/or acquisition strategies to drive long term strategic value
• Execute M&A transactions that will have a material impact on the business by providing access to regulatory licenses in new geographies
• Identifying acquisition targets, manage negotiations, deal structuring, financial analysis, due diligence process and execution of acquisition deals, ensuring alignment with Airwallex’s strategic goals and regulatory needs
• Work closely with licensing and legal teams to navigate the regulatory landscape to secure necessary approvals, and understand what’s required in targeted new geographies
• Collaborate with legal, finance, and CEO’s office to ensure seamless post-acquisition integration of the acquired entities

Skills:

• A strategic thinker and analytical in your approach to developing strategies
• Success-oriented and hold yourself accountable for delivering key outcomes
• Self-starter that can identify and prioritize opportunities to focus on
• Someone who consistently “goes the extra mile” in your work
• Someone who works collaboratively with people at all levels and across functions and cultures
• Someone with the ability to synthesize and communicate in a simple but effective manner to stakeholders and senior management

What You Will Bring

• 6+ years of experience, preferably in top-tier investment banking, private equity, corporate development in technology companies or equivalent
• Strong analytical skills & data literacy, especially the ability to create and manage investment memos and financial models
• Experience in technology, financial services and/or experience in a high growth environment is advantageous
• Demonstrated experience as a self-starter capable of prioritizing tasks with great written and verbal communication skills to communicate complex concepts to senior management and stakeholders
• Success-oriented and hold yourself accountable for delivering key outcomes
• Bachelor’s degree or equivalent

At Airwallex you’ll have the ability to make an impact in a rapidly growing, global fintech. We want you to share in our success, which is why you’ll be offered a competitive salary plus valuable equity within Airwallex. We also like to ensure we create the best environment for our people by providing a collaborative open office space with a fully stocked kitchen. We organize regular team building events and we give our people the freedom to be creative.

Job Summary

We are seeking a highly skilled and creative Social Media Content Manager to join a dynamic marketing team and work on projects for a renowned bank.

Mandatory Skill-set

• Degree in Marketing, Communications, Business, or a related field;
• At least 3+ years of experience in social media content creation, management, or digital marketing, ideally within the financial or corporate sector;
• Experience in the B2B environment, particularly in corporate banking, financial services, or related industries;
• Strong command of English and Chinese (both written and spoken) for content creation and communication;
• Excellent understanding of LinkedIn and other social media platforms' algorithms and best practices;
• Proficiency in social media management and analytics tools (e.g., Hootsuite, Sprout Social, Google Analytics);
• Strong writing, editing, and proofreading skills, with an eye for detail;
• Demonstrated ability to analyze social media metrics and adapt strategies accordingly;
• Ability to think strategically and creatively to produce high-impact content that drives business outcomes.

Desired Skill-set

• Familiarity with graphic design tools like Adobe Creative Suite or Canva;
• Knowledge of SEO principles and experience optimizing social media content for search.

Responsibilities

• Develop and implement a social media content strategy that drives engagement and increases visibility across corporate banking platforms, particularly LinkedIn;
• Ensure that all content aligns with the bank's brand and marketing goals, maintaining consistency in tone, style, and messaging;
• Create engaging and shareable content for B2B audiences, including thought leadership articles, infographics, client success stories, and industry updates;
• Oversee the end-to-end creation of multimedia content (including text, images, video, and interactive elements) that resonates with corporate clients;
• Collaborate with internal teams (marketing, design, PR) to produce high-quality content tailored for social media platforms;
• Optimize content for maximum reach, engagement, and virality across various platforms (with a primary focus on LinkedIn);
• Regularly evaluate content performance and adapt strategies based on data insights and social media analytics;
• Build and manage online communities of corporate clients and industry influencers, ensuring timely responses and ongoing engagement;
• Analyze content performance using platform insights and third-party analytics tools to track engagement, impressions, and ROI;
• Work closely with other marketing teams, including digital marketing, public relations, and branding, to ensure cohesive messaging and a unified approach to content distribution
• Suggest and experiment with new content formats, platforms, and social media tools to keep the brand’s digital presence fresh and innovative.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE's website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Job Descriptions:

• Participate in IT outsourcing risk management, lead IT outsourcing risk assessment, participate in due diligence and annual inspections of IT outsourcing vendors, participate in verification of the implementation of IT risk management and control measures of outsourcing vendors, and other IT outsourcing management work.
• Regularly organize and carry out inspections of the first line of defense, make inspection plans, scope and approaches for the first line of defense, and follow up with relevant departments or teams to complete the rectification of inspection problems.
• Take the lead in response of TRMG gap analysis and other regulatory requirements, verify the implementation of regulatory compliance requirements, and ensure compliance of the branch's IT risk work.
• Participate in the assessment and mitigation of IT risks and vulnerabilities, and monitor the completion of the mitigating of risk vulnerabilities timely. Participate in the assessment of local regulatory and head office IT risk alerts, and follow up with relevant teams to complete risk mitigation work according to requirements.
• Improve the IT risk identification and assessment working mechanisms and methods, and organize relevant teams to carry out IT risk identification and assessment work.
• Participate in the construction and organization promotion of IT risk quantification indicator system and other management tools , improve the use of IT risk monitoring platforms, cooperate with the second and third line of defense departments to carry out risk and internal control management work ; organize risk assessment matrix, RACA , KRI , LDC and other assessment work.
• Organize and complete the data collection, review and submission of the IT risk quantitative indicator system of the head office.
• Develop branch-level IT risk safety training plans and organize their implementation.
• Participate in completing other tasks assigned by superiors and the head office.

Job Requirements:

• Able to communication effectively both written and spoken in English & Chinese with internal/external stakeholders and HQ.
• Open to candidates with interests in IT risk, IT governance, IT audit, IT regulatory compliance who are keen to explore a career in IT risk management.
• Knowledge of regulatory requirements and industry practices (e.g. MAS TRM Guidelines, MAS Cyber Hygiene, ISO27001 etc.)
• Attention to details, with the ability to thoroughly and accurately review IT policies, process, reporting and audit responses.
• Bachelor's degree or above in IT relevant majors.
• Relevant professional qualifications and certificates will be a plus.

Assistant Sales and Marketing Manager

Are you passionate about supporting the future of education? Join us at Stalford Academy, a vibrant K-12 PEI registered with SSG-CPE, as our Assistant Sales and Marketing Manager. We're looking for a motivated and creative individual to help drive our brand forward and support our efforts in reaching students across Singapore, China, India, and South-East Asia.

What You’ll Do

• Support Global Growth: Assist in developing and implementing strategies to increase international student enrolment and promote Stalford Academy as a leading choice for education.
• Enhance Engagement Efforts: Help design and coordinate pre- and post-enrolment programs that provide comprehensive support to parents and students.
• Collaborate on Marketing Campaigns: Work alongside the marketing team to create and execute innovative campaigns across digital and traditional platforms, ensuring maximum impact.
• Build and Maintain Partnerships: Assist in managing relationships with student recruitment agencies, including the selection, training, and performance monitoring processes.
• Represent Our Academy: Participate in international recruitment events and fairs, representing our academy to prospective students and their families.
• Monitor Market Trends: Stay informed about market trends within the private education sector and provide insights to support strategic decision-making.
• Enhance the Student Experience: Support the management of the student lifecycle, from admission to graduation, ensuring a positive and smooth experience for all.
• Strengthen Our Digital Presence: Contribute to the continuous improvement of our website and social media channels to engage our global audience effectively.
• Assist in Creative Collaboration: Work with external vendors to help develop and distribute high-quality marketing materials that align with our brand.

Who You Are

• Educated and Enthusiastic: You hold a diploma in any discipline and have experience in Sales and/or Marketing, preferably within the education sector.
• A Strong Communicator: Your communication and interpersonal skills allow you to effectively collaborate with team members and external partners.
• Detail-Oriented and Organized: You bring a systematic approach to your work, ensuring tasks are completed with accuracy and attention to detail.
• Tech-Savvy: You’re proficient in Microsoft Office and have a basic understanding of design tools like Canva, Adobe Photoshop, Illustrator, or InDesign.

Join Us!

If you're eager to contribute to the success of a dynamic education institution and support students from around the world, we’d love to hear from you. For more details, contact us at [[email protected]].

What to expect

As a Senior Manager in Accuracy, you will find yourself immersed in some of the most interesting and complex infrastructure projects in the world, in a variety of sectors such as transport, utilities, renewables and other infrastructure projects. You will work as part of a team of industry experts within Accuracy, solving complex business issues across the lifecycle of their infrastructure projects – from inception, business case planning, through to procurement, construction and operation. Your role might include:

• Supporting clients in initiating complex projects, including assessing the viability of projects and the impact that projects might have on society and the organisations delivering them;
• Establishing the structures to design, build, finance and operate projects, including effective procurement using a public, private partnership (PPP) framework;
• Transforming projects that are underway, looking into their governance and reporting structures, to maximise the likelihood of being delivered to original intent and objectives and delivered successfully; and
• Working with project owners and contractors to navigate challenging situations that arise during delivery and operation of projects which allow clients to understand how their projects have gone wrong (e.g. delay and cost overruns) and recommend mitigations to bring the project back on track.

Requirements

• An outstanding academic track record (2:1 or above) in Business and/or Engineering-related field
• Demonstrate experience in the lifecycle of a typical infrastructure project – can include experience in infrastructure feasibility studies, infrastructure project management and delivery or advising on projects in relation to procurement and project finance
• Experience in PPP projects, concessions and/or operational projects – Bid Side and/or Government Advisory experience would be preferred
• A demonstrable ability to analyse complex infrastructure project situations, and an ambition to become and expert advisor on projects
• A track-record in establishing effective relationships with clients and/or business managers
• Have led teams and contributed to the career development of team members
• Taken a proactive approach to your own career development
• Have an awareness and interest in local and international business and economic issues relevant to the field of infrastructure projects
• Exceptional numerical and analytical skills, commercial awareness and attention to detail
• Fluency in English with excellent oral and written communication skills (fluency in other languages is also desirable but not essential)
• Ability to work independently and as part of a team, both locally and globally on projects
• Self-confidence and humility: curious, enthusiastic and willing to learn
• Have the right to work in Singapore

As a research institute within the Agency for Science, Technology and Research (A*STAR), IME bridges the gap between academia and industry. Our mission is to accelerate innovation in advanced packaging, piezoMEMS, SiC, RF/mmwave GaN, and photonics & sensors, and to develop talent and inspire in Singapore.

We are looking for a resourceful and motivated individual to join our dynamic team. As a member of the Corporate Services (CS) team, you will manage the purchasing function in IME, ensuring operations run efficiently and effectively.

Job Responsibilities:

• Manage the tender documentation and processes, working with stakeholders on tender requisition, evaluation, seeking approval for award and contract management.
• Implement Procurement Policies and Procedures to align with business needs, offering guidance to stakeholders to support informed purchasing decisions, while balancing public accountability, prudent use of resources and operational efficiency.
• Conduct training of Procurement Policies and Procedures to stakeholders.
• Perform demand aggregation in partnership with stakeholders.
• Manage purchase orders, track delivery timelines, and ensure timely receipt of goods and services.

Job Requirements:

• Minimum 3 years of relevant experience in procurement.
• A good understanding of Government Procurement Policies will be advantageous.
• Familiar with SAP and proficiency in data analytics/visualization tools like Power BI will be beneficial.
• A resourceful individual with active listening skills to gather information and anticipate next steps.
• A motivated individual with clear communication skills for stakeholder and management reporting.

Our client is a luxury brand group specializing in fine jewellery and known for its exquisite engagement and bridal jewellery, commitment to masterful craftsmanship.

• Oversee daily activities, ensure efficient administration, and maintain high standards in customer service and visual merchandising.
• Create long-term plans to boost sales targets, brand awareness, and overall profitability.
• Train, motivate, and supervise the sales team, ensuring effective onboarding and accountability for performance.
• Provide personalized shopping experiences, manage key customer relationships, and maintain the client database.
• Plan in-store events, analyse sales data, and ensure optimal stock levels while managing the store budget.
• Work with the marketing team and corporate office to enhance client experiences and ensure timely submission of sales reports.

Requirements:

• GCE 'O' and above
• At least 5 years of experience as a Manager in the Fine Jewellery and Hospitality industry.
• Proven track record in retail sales.
• Strong organisational and customer management skills

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Staggered 8.5hr Shift – Between 7.30am to 7.30pm (SGT), Weekend duty as per roster

About the job:

• Manage and lead the Service Desk and staffs to provide 1st level technical support.
• Act as a further escalation point for unresolved or escalated cases and provide guidance to the team.
• Take on a wider customer service role and promote the customer service ethic to maintain a high degree of customer service for all support queries and adhere to all service management principles.
• Report to SD managers on any issue that could significantly impact the SLA and recommends action plan.
• Take overall responsibility for incident management and request fulfilment (if any).
• Ensure staffs take ownership of user’s incidents and be proactive when dealing with user’s incidents.
• Ensure all calls and emails are logged in the Service Desk logging system as per operating procedure.
• Allocate more complex calls and emails to the relevant IT Support member.
• Arrange for external technical support where problems cannot be resolved within L1
• Manage Service Quality Assessment and Coach the agents on proper handling approaches.
• Provide Domain Briefing/ Training to new joiners.
• Able to front Service Desk to stakeholders for clarification and enquiries.

About you:

• Minimum Diploma in IT relevant discipline.
• Familiar with Service Desk day to day Operation. This requirement does not include those with Customer Service Experience in a non-technical call center environment.
• To have a minimum of 3-year end-user support experience, desktop, or technical service desk. Minimally 3-year experience in leading a Service Desk team of at least 15 agents.
• To have the in-depth technical skills to support existing and new computing devices like desktops, notebooks, tablet devices and smartphones with knowledge of Windows Operating Systems, Active Directory Account Administration, and Microsoft Office applications.
• Experience in Situational Management to provide Ad-hoc instructions to the team.
• Experience in Gap Analysis, Productivity, Call Statistic, and Incident Trending.
• Experience in managing Complaints, identify training needs and coaching SD agents.
• Experience in Service Level Agreement (SLA) Reports, identify Service Improvement Opportunities and recommend Action plan.

This position required to do project clearance.