Group Overview

The Value-Added Services team is responsible for the short and long term growth of merchant acceptance for Visa’s existing and new Digital products and services. The team will achieve its success through working with and through its acquiring partners, key merchant partners and the technology firms driving innovation in the market place. This Singapore-based role will require you to be able to service mainly the Southeast Asian markets.

What a Senior Manager Technical Sales and Delivery does at Visa:

The Senior Manager Technical Sales & Delivery role will be responsible for providing technical and functional expertise for our Payments and Fraud Management and prevention platform. This role will also be responsible for consulting with our Clients on Business Processes and recommending Best in Class Payment and Fraud Prevention strategies. The role requires you to lead the pre-sales consultation and solution design discussion of new clients. Supporting client migration plans, developing and refining new solution offerings, and working with internal and external stakeholders to provide an optimal integration experience with the Cybersource and Visa platforms by demonstrating to our clients how our Integrated Commerce solutions can be integrated into their existing infrastructure and business processes while addressing any technical concerns.

You will be required to work closely with regional sales teams, internal operations teams, and product teams to ensure success. The success of this role will be measured on growth of revenue and successfully integrated clients. Candidates should have demonstrated skills in: Sales Engineering, Project Management, Consulting, and presentation/training in complex IT environments. The candidate should be familiar with SaaS solutions related to bankcard/acquiring, payment gateway, payment security, and fraud prevention. The right candidate will have a passion for project management excellence, customer advocacy, and will see this role as contributing to the strategic evolution of our business.

Responsibilities

• Develop tactical and strategic plans to support the needs of new and existing enterprise clients.
• Provide technical, functional and subject matter expertise to our sales team
• Conduct technical presentations and product demonstrations for customer audiences
• Be a lead resource in supporting the preparation and responses for RFPs and RFIs
• Work closely with our Product Management team to maintain technical and functional knowledge of existing and new services
• Identify and work with third party resources as necessary to support client integration needs; down to code level detail
• Project planning, coordination, and delivery of services
• Communication and risk management to senior stakeholders internally and externally
• Drive revenue activation projects with industry standard Project management methodologies
• Consult with Clients for Solution Design & Architectural design
• Design and document custom workflow processes
• Develop and deliver customer, partner and internal training
• Contributing to corporate knowledge and best practices by creating or enhancing documentation and processes.
• Work with internal and client teams to develop integration plans, manage diverse stakeholders, and manage expectations

Why this is important to Visa

The Senior Manager, Technical Sales & Delivery position will be an integral part of our growing Asia Pacific Cybersource sales force. In this role, you will be responsible for working closely with our sales teams in providing technical and functional expertise for our suite of payment and risk management solutions, responsible for implementation and integration of new strategic clients, supporting client migration plans, delivering new solution offerings, and working with internal and external stakeholders to provide an optimal integration and project delivery experience with the Cybersource and Visa platforms by demonstrating to our clients how our solutions can be integrated into their existing infrastructure and business processes while addressing any technical concerns.

Projects you will be a part of:

You will be required to work closely with regional sales teams, internal operations teams, and product teams to ensure success. The success of this role will be measured on growth of revenue and successfully integrated Card Present Processing, Card Not Present Processing and Integrated Commerce clients. Candidates should have demonstrated skills in: project management, and presentation/training in complex IT environments. The candidate should be familiar with SaaS solutions related to bankcard/acquiring, payment gateway, payment security, and fraud prevention. The right candidate will have a passion for Technical Selling, Solution Consultancy, project management excellence, customer advocacy, and will see this role as contributing to the strategic evolution of our business.

Furthermore, you will be at the forefront of Digital payment Systems of the Asia Pacific Markets, Working with Digital Market leaders that shape the landscape of payments. Not only will you be working with Acquiring Banks but also large scale Payment Technology Providers, merchants ,Payment Service Providers, Digital payment providers and market leaders.

About Us

Care Community Services Society (CCSS) is a social service agency dedicated to enhancing the lives of individuals and families in need. Through diverse programs and initiatives, we strive to foster community resilience, improve quality of life, and promote inclusivity. Our Active Ageing Centres provide a welcoming environment for seniors, offering a variety of activities and support services to promote healthy, active lifestyles.

Roles & Responsibilities

As a Centre Manager, you will oversee the day-to-day operations of our Active Ageing Centres, ensuring the delivery of quality programs and services for seniors. Your key responsibilities include:

Operational Management:

• Ensure smooth daily operations of the centre.
• Develop and implement programs that promote active ageing, physical wellness, and social engagement.
• Monitor and evaluate the effectiveness of programs and services.

Leadership & Team Management:

• Lead and manage a team of staff and volunteers.
• Provide mentorship and training to team members.
• Foster a collaborative and inclusive team culture.

Stakeholder Engagement:

• Build and maintain relationships with seniors, their families, community partners, and stakeholders.
• Coordinate with external agencies and organizations for joint initiatives.

Administrative & Financial Oversight:

• Manage budgets, monitor expenditures, and ensure financial accountability.
• Oversee reporting and compliance with regulatory standards and organizational policies.

Community Outreach:

• Identify and address the needs of seniors in the community.
• Promote the centre’s activities to enhance participation and awareness.

Requirements

The ideal candidate will possess the following:

• Relevant education in gerontology or related field study
• Relevant experience in geriatric services
• Relevant work experience of at least 3 years
• Strong interpersonal and communication skills.
• Proven ability to lead teams and manage programs.
• Passion for working with seniors and addressing their needs.
• Knowledge of active ageing principles and practices.
• Proficiency in budgeting and financial management.
• Familiarity with relevant government policies and frameworks is an advantage.

Benefits

• Opportunities for professional development and training.
• A supportive and collaborative work environment.
• The chance to make a meaningful impact in the lives of seniors and the community.
• Annual leave, medical benefits, and other organizational perks.

Join us in making a difference in the lives of our seniors!

To apply, please send your resume and a cover letter to [email protected].

Only shortlisted candidates will be notified.

Tired of being neglected as a technical incline person?

Come join our sales team! We are looking for an enthusiastic technical person who wants to make a career switch to sales.

Responsibilities & Duties:

• Plan, implement and organize customer visits/meetings to close new sales to achieve sales target
• Develop and maintain a strong business relationships with existing/new customers as well as product principals
• Develop sales and marketing strategies with an action plan to penetrate into new markets
• Source and develop new customer accounts and expand business opportunities
• Keep track of market trends, competitor offerings and conduct regular market updates
• Preparation of proposals, tenders and quotations based on project requirements and close monitoring of project execution to optimize profitability and maximize customer satisfaction.
• Able to market company portfolio to potential customers
• Able to identify, plan and execute new projects
• Able to interact well with all levels of our customer’s organizational structure to ensure projects are being carried out on schedule
• Achieve sales revenue, profitability and sales growth targets set by the Management
• Any other ad hoc duties as assigned by management

Requirements:

• Degree/Diploma in Engineering or equivalent.
• Minimum 5 - 8 years of M&E working experience in the building construction industry, preferably with an electro-mechanical background in Industrial Automation or electrical control sector
• Able to communicate well in English and Chinese as to liaise with relevant counterparts
• Excellent written and verbal communication skills, with a high level of attention to detail.
• Strong interpersonal skills, ability to develop relationships and communicate with all levels of management.
• Good in coordination, documentation and analytical skills
• Proficient in Microsoft Office applications
• Possess own vehicle would be an added advantage

Would you like to do the opening of our Mama Shelter Singapore?

THE MISSION?

Ready to elevate Mama Shelter’s brand to new heights?

This is a fantastic opportunity for an experienced commercial Account Development Senior Manager who has prior experience of generating new revenue from existing clients. Taking direct accountability for a cluster of global clients, the Account Development SM combines an excellent knowledge of the FMCG industry and a deep understanding of NielsenIQ products and services. You will be responsible for aligning key customer priorities and insights with NielsenIQ’s capabilities, identifying and converting opportunities to deepen commercial relationships and drive additional revenue.

You will develop and maintain effective relationships with individuals and teams both internally and with the clients, to provide best-in-class NielsenIQ/client commercial partnerships.

We are looking for someone ready to drive positive change, able to challenge wider business processes, and be fully driven by achieving success with the support of the wider industry team.

You will need to engage at all levels and work successfully across a matrixed organization structure, fully leveraging the service model.

Responsibilities

• Individual seller responsible for accelerating organic growth whilst delivering on revenue plans
• Own the commercial relationship with your clients, develop Joint Business Plans and a strong understanding of your clients’ business strategy, objectives and growth opportunities
• Devise a strategic approach with agile and flexible solutions that deliver value to our clients in a profitable way
• Deliver revenue plans by negotiating the renewal of contracts and continuous services with clients
• Identify sales opportunities for NielsenIQ services and solutions to help the client achieve their strategic objectives
• Own and deliver on global contractual commitments with clients
• Build and maintain strong networking and C-suite engagement with key players in the clients’ business, and lead discussions with a wide range of decision influencers and budget owners.
• Partner closely with customer success team to help deliver relevant insights/ thought leadership using NielsenIQ proprietary tools to key clients stakeholders and help drive overall NIQ sales through this engagement
• Partner and develop effective relationships with Market Sales Leaders, Customer Success and relevant teams in the region to enable them to achieve their targets

The Technical Delivery Architect role provides End to End technical leadership and ownership for post sales engineering of customer solutions, engaging with Pre-sales, Product Engineering, Service Delivery, Service Assurance and the customer, through design, delivery and migration stages. Provide level 4 support for design related support issues. Serves as a technical expert on solutions design and implementation requirements to address business needs. Analyses the functionality and constraints of recommended solution/changes across multiple systems/platforms/applications. Also plans and implements processes and systems for effective delivery of complex solution sought by customers. Roles in this function require broad and deep technical knowledge and experience across varying infrastructure requirements, development, design and re-engineering.

Key Responsibilities

• Post-sales design documentation, implementation and migration of advanced complex solutions
  for managed enterprise customers. Complex solutions consist of multi-product services. The TDA’s
  role is to ensure that these services interoperate and integrate into the customer environment.
• Such products consist of but not limited to SDWAN, MPLS, Ethernet, IPSec VPN’s, VoIP,
  Video Conferencing, Orchestration, WAN Optimization, Managed Security Services, Cloud
  Services, Managed Hosting and Complex Migration Planning,
• In general, TDA engineers must be expert level certified in one or more disciplines. Have a broad
  understanding across the technical landscape within Telecommunications and Enterprise IT
  architectures and have a natural ability to converse with both technical and executive audiences
• Basic Knowledge on programming & scripting including but not limited to Python, Yang, Perl, JSON
  etc.
• The TDA will own the technical delivery of customer solutions and will be the technical interface
  between the customer, product teams and project management during service delivery.
• Close engagement with pre-sales, technically validating solutions proposed are deliverable and all
  technical aspects are clearly defined prior to contract signature. The TDA accepts technical
  ownership of the solution at the point of contract signature.
• Engaging with and supporting pre-sales during contracting, with project management during
  service realization and the training of Service Assurance, through design, delivery and handover
  into lifecycle management.
• Lead customer-facing technical workshops in the delivery phase requiring excellent communication
  with the ability to articulate technical concepts clearly to all levels of competency.
• 4th Line escalation. Providing support to 3rd line teams for OEM and design related faults.

Minimum qualification & experience

• 8+ years industry background
• Experience & expertise in minimum 2 SDWAN OEMs design & deployments ( Cisco, Versa and Fortinet preferred)
• Expert Level certification ( Equivalent to CCIE) in technologies such as Routing and Switching, Service Provider,
• Application Acceleration and Optimization
• Excellent communication and documentation skills
• Design related background
• Ability to demonstrate technical knowledge & industry best practices under pressure
• Basic Coding skills desirable
• Telecommunication Product or Solution Design related background

Our vision is to transform how the world uses information to enrich life for all.

Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.

The Global Procurement team is an integral engine to Micron’s growth, delivering best-in-class total cost and supply chain resiliency through cutting-edge predictive capabilities, risk analysis and a focus on sustainability and diversity. Our business goals are directly tied to the value we place on our team members – our greatest asset. We invest in our people through a skills-based learning and development model to create clear career pathways for development and career growth. We also strive to create an engaging and inclusive culture through building camaraderie and celebrating the diverse perspectives of all our global team members. Join us and discover why Micron’s Global Procurement team is the preferred destination to unleash your talent!

We are looking for a motivated and skilled Sr Program manager in Singapore. In this role, you will be instrumental in achieving our strategic objectives by using analytics. Working collaboratively with team members across Micron’s global sites, you will contribute to our profitability goals and future cost reduction aspirations. You will also lead cross-functional initiatives across category teams, developing and implementing actionable insights that empower the category team to meet business objectives. This position offers an exciting chance to create a significant impact on our global operations and strategic goals.

Key Responsibilities:

• Be functional expert(Semicon Material, Interconnect, Mechanical, etc) to be able to provide training & coaching to related CSM on the specific categories’ should cost analysis.
  
• Work closely w/ related CSM using the McKinsey Cleansheet system to do the should cost model creation, related data gathering & validation, and should cost vs. current price gap analysis & the identify the continuous cost improvement opportunity.
  
• Work w/ related should cost champion to quarterly evaluate, validate should cost w/ the CSM. Report the should cost related KPI including saving opportunity, should cost coverage/adherence rate etc.
  
• Further enhance should cost related process and system efficiency and improve the data visualization through dashboard development.
  
• Continuously work w/ CSM & SMAI team to apply process enhancement & automation for the should cost related activities.
  
• Support Design for Cost efforts between Sourcing, Engineering and Business units;
  

Requirements

• Familiar w/ the product cost analysis including identifying the cost structure, investigate the cost element and continuously explore cost improvement opportunities.
  
• Deep knowledge on the related commodities including operation process, equipment running cost, technical specification and raw material consumption etc and could build the cost model independently.
  
• Strong project management skill and able to cooperate effectively with the related stakeholder and drive the business performance. PM certification is a plus.
  
• Able to do the cost related market intelligence analysis to facilitate the related data collection.
  
• Solid system development skill including the knowledge of SQL, Power BI, Tableau, ML/AI etc.
  
• Experience of the McKinsey Cleansheet system or similar cost analysis system is a must.
  
• Fluent oral & written English is a must
  

Leads people who are responsible for internal business projects and programs involving department or cross-functional teams of subject matter experts, delivering products through the design process to completion. Plans and directs schedules as well as project budgets. Monitors the project from inception through delivery. May engage and oversee the work of external vendors. Assigns, directs and monitors system analysis and program staff. These positions' primary focus is project/program management, rather than the application of expertise in a specialized functional field of knowledge although they may have technical team members.

About Us

SPH Media is evolving, and we welcome talented individuals to join us in our transformation journey. Our mission is to be the trusted source of news and lifestyle content in Singapore and Asia. As an employer, we are committed to rewarding our people fairly and developing them in their careers. Grow your career in a vibrant and collaborative environment built around a culture of respect and inclusivity. Join us! To work with passionate people who impact lives through the stories they tell.

Reporting to the Chief Financial Officer, you will drive all matters relating to Enterprise Risk Management (ERM) within the organisation.

Roles & Responsibilities

• Lead the development of fit-for-purpose ERM framework and policies
• Develop and maintain organisation wide risk appetite including monitoring of adherence to the risk appetite through associated Key Risk Indicators (KRIs)
• Lead and/or support all phases of the design and delivery of the overall ERM plan, including but not limited to risk identification, monitoring, and controlling activities that include threat scanning and KRIs reviews.
• Supervise and undertake ERM projects that meet organisational imperatives, departmental and other appropriate standards.
• Lead risk assessments of assigned department or functional areas including the review of risk registers and the development of key risk management tools and templates
• Influence and facilitate changes to improve the controls environment to mitigate risks to an acceptable level.
• Key business partner to maintain and develop relationships with key stakeholders to help ensure the ERM plan carried out adequately addresses the key risks in the Organization.
• Advice, train, execute communication and outreach initiatives to nurture a culture focused on identifying and managing risks impacting the Organization’s ability to achieve its strategic and operational objectives
• Go-to person as the COE for risk management matters including advisory and solutioning
• Prepare and assist with the appropriate Management and Audit & Risk Committee reporting.

Job Requirements

• Strong risk management background, preferably with 10 years of relevant working experience
• Possess professional qualifications such as CRMA, CISA, CIA or COSO ERM certified
• Able to work independently, as well as maintain seamless interactions with the various teams and business units across the organization
• Strong ethics and professional integrity with ability to demonstrate discretion, respect confidentiality and sensitivity of information
• Strong team leader with ability to coach, inspire, motivate a team to deliver.
• Strong analytical skills and ability to focus on the details and see the ‘big picture’
• Sound project management capabilities to organize, priorities and meet deadlines
• Ability to understand complex issues taking in the cross-organizational / cultural context
• Outstanding relationship management capabilities, including dealing confidently with senior management and ability to influence them to drive change

The Opportunity:

As the APAC Product Manager, Pathology Lab, you will be responsible for:

• Developing and implementing strategies and innovative approaches, to drive the penetration of the Pathology Lab - Assays portfolio (Key focus on High Medical Value assays across Breast, Lung, and Gastric Cancer Portfolios).
• Driving Pharma Partnerships KOL & Pathology society engagements, thus enabling faster penetration of companion diagnostic assays.
• Forging strong collaboration with the affiliates within the APAC region, regional colleagues across Clinical, Lab & C Suite, Access and Regulatory functions & global teams.
• Driving the brand and channel fill strategy for the cited areas of focus, while working closely with the product manager for HMVA & PHCS, regional CVS colleagues as well affiliates.
• You will report to the APAC Business Lead Pathology Lab, Lab & C suite Value stream.

As the Product Manager /Business Manager - Assays, Pathology Lab, you will be responsible for:

• Responsible for managing multiple stakeholders as the single point of contact for portfolio stakeholders, Global Functions, Regional Functions, Affiliates, etc, for all discussions regarding assigned portfolio
• Define focus areas and KPIs for marketing campaigns and team up with the other Product Managers/ Business managers within the Pathology Lab team, for innovative profitability improvement measures like paired consumables/PAB uptake/Digital Pathology Algorithms etc
• Provide support to business analysis, KPI tracking, and other projects as required
• Support affiliates in executing planned portfolio strategies to achieve business objectives.
• Utilize strong commercial acumen with a deep understanding of the diagnostic world in the context of overall healthcare market and environment
• Have insights into trends or technology for the assays portfolio, identify how to tap into these trends to streamline performance, become market shapers, grow market share and outperform the competition, through the Pathology Lab Communities
• Around 30% travel will be required for this role.

Who You Are:

• Hold a Bachelor’s degree in Marketing or Science; advanced degrees (Masters, MBA, Medical Degree, or PhD) preferably with over 10 years of relevant work experience within the industry;
• Self-motivated, proactive, with proven analytical, problem-solving, and commercial acumen.
• Well-organized, capable of prioritizing and managing multiple projects in a fast-paced environment. Strong communication, presentation, negotiation skills, and experience in managing collaborations with internal and external stakeholders.
• Intrapreneurial mindset with proven ability to incubate and foster agile organizations with a complex, global corporate environment
• Familiar with the technological trends and their relevance to the healthcare industry.

The Opportunity:

As the Product Manager - Assays, Pathology Lab, you will be responsible for:

• Developing and implementing strategies and innovative approaches, to drive the penetration of the Pathology Lab - Assays portfolio (Key focus on Core Antibodies including Cell Marque, Discovery Reagents, Hematopathology portfolio & associated new launches like Neuropathology).
• Forging strong collaboration with the affiliates within the APAC region, regional colleagues across Clinical, Lab & C Suite, Access and Regulatory functions & global teams.
• Driving the brand and channel fill strategy for the cited areas of focus, while working closely with the product manager for HMVA & PHCS, regional CVS colleagues as well affiliates.
• You will report to the APAC Business Lead Pathology Lab, Lab & C suite Value stream.

As the Product Manager / Business Manager - Assays, Pathology Lab, you will be responsible for:

• Responsible for managing multiple stakeholders as the single point of contact for portfolio stakeholders, Global Functions, Regional Functions, Affiliates, etc, for all discussions regarding assigned portfolio
• Define focus areas and KPIs for marketing campaigns and team up with the other Product Managers/ Business managers within the Pathology Lab team, for innovative profitability improvement measures like paired consumables/PAB uptake/Digital Pathology Algorithms etc
• Provide support to business analysis, KPI tracking, and other projects as required
• Support affiliates in executing planned portfolio strategies to achieve business objectives.
• Utilize strong commercial acumen with a deep understanding of the diagnostic world in the context of overall healthcare market and environment
• Have insights into trends or technology for the assays portfolio, identify how to tap into these trends to streamline performance, become market shapers, grow market share and outperform the competition, through the Pathology Lab Communities
• Around 30% travel will be required for this role.

Who You Are:

• Hold a Bachelor’s degree in Marketing or Science; advanced degrees (Masters, MBA, Medical Degree, or PhD) preferably with over 10 years of relevant work experience within the industry;
• Self-motivated, proactive, with proven analytical, problem-solving, and commercial acumen.
• Well-organized, capable of prioritizing and managing multiple projects in a fast-paced environment. Strong communication, presentation, negotiation skills, and experience in managing collaborations with internal and external stakeholders.
• Intrapreneurial mindset with proven ability to incubate and foster agile organizations with a complex, global corporate environment
• Familiar with the technological trends and their relevance to the healthcare industry.

Develop, maintain and measure Expeditors' world-wide activity with your customer(s). Manage all aspects of our relationship to grow revenue and deliver exceptional customer service, including local and global alignment with our execution teams and the customer(s).

JOB EXPECTATIONS & KEY RESPONSIBILITIES

• Dedicate yourself to the success of Expeditors' and the customer using ethical business practices, personal commitment, passion, sacrifice and an obsession with the fundamentals of running the business. ]
• Create and communicate a global strategic business plan in alignment with the customers' and Expeditors' company goals.
• Penetrate customers' organization structure at all levels, developing relationships beyond the main point of contact at all locations.
• Focus on product & GEO diversification by owning, being accountable for, and management of your sales pipeline to ensure you deliver revenue growth for Expeditors.
• Improve your personal knowledge of your customers' supply chain and industry, their financial objectives, and general business goals in order to continually offer value add services. Create a network diagram to support you on this endeavor.
• Initiate value add solutions based on Expeditors service offerings and technology.
• Establish systems requirements (such as EDI) to better improve our customer connectivity and overall customer service.
• Ensure global visibility and collaboration across Expeditors network (strategic updates, KPI's, service deliverables and initiatives).
• Follow our established bid process and engage key stakeholders so they are aware of, and actively supporting your efforts.
• Create and deliver effective customer business reviews with emphasis placed on how Expeditors can support customers with achieving their goals and initiatives.
• Establish and monitor performance standards according to agreed KPI's.
• Ensure customer expectations are clearly documented (through SharePoint or Customer SOP) and communicated effectively.
• Highlight and escalate customers at risk.
• Ensure yields are managed and in line with company expectations with regular review either in SAS (CAM-GAM accounts), or through BI portal (LAM accounts).
• Ensure rates are kept up to date and communicated effectively to operations and customer either through customer SOP or SharePoint.
• Ensure customer is properly set up in CRM & customer account according to CHQ expectations.
• Document all meetings, opportunities and any other customer related information in CRM; and ensure data is accurate and consistent at all times.
• Achieve and maintain acceptable scoring of related AM measurements including the engagement of corrective measures when applicable.
• Travel when necessary.
• Regular 1:1 meetings with CRDM with expectations review

Carry out day-to-day site operations and supervise construction workers.

Carry out inspection as well as resolving and monitoring rectification works.

Assist and support Engineers in carrying out works as assigned.

Supervise the construction of works and incorporation of materials and ensure that they are carried out in accordance with the Project Plan.

Assist the Engineers in ensuring that the works are carried out to schedule and in accordance to relevant regulations.

Ensure company’s safety rules are observed and obeyed.

Cooperating and communicating effectively with project manager and other project participants to provide assistance and technical support Performing overall quality control of the work (schedule, plans, personnel’s performance) and reporting regularly on project status.

Any ad hoc duty will be assigned.

Carry out day-to-day site operations and supervise construction workers.

Carry out inspection as well as resolving and monitoring rectification works.

Assist and support Engineers in carrying out works as assigned.

Supervise the construction of works and incorporation of materials and ensure that they are carried out in accordance with the Project Plan.

Assist the Engineers in ensuring that the works are carried out to schedule and in accordance to relevant regulations.

Ensure company’s safety rules are observed and obeyed.

Cooperating and communicating effectively with project manager and other project participants to provide assistance and technical support Performing overall quality control of the work (schedule, plans, personnel’s performance) and reporting regularly on project status.

Any ad hoc duty will be assigned.

1. Establish competitive and luxury brand-specific customer experience and operational processes through in-depth user insights and industry research, and implement them in conjunction with showroom management.
2. Identify existing pain points in customer experience within the automotive industry, propose practical operational optimization solutions, and drive their initiation and implementation within the company.
3. Fully understand the company's strategy, Denza's brand image, and positioning to set standards for operational processes and customer experience, iterate and maintain these standards, and ensure their effective execution and supervision through collaboration with various departments, thereby enhancing overall operational efficiency.
4. Continuously optimize service processes and improve service quality to increase customer satisfaction and brand recognition.
5. Continuously analyze data, customer profiles, project tracking, and market research, collaborate with frontline teams, and initiate customer experience innovation projects based on business needs.

Requirements:

1. More than 5 years of relevant experience in the automotive industry, familiar with the service experience operations processes and models of local luxury car brands.
2. Preference given to candidates with experience in customer experience roles (operations, training, sales, product manager, etc.) in industries such as airlines, five-star hotels, fine dining, and luxury goods.
3. Possess innovative thinking and acute market insight, with a high sensitivity to customer experience.
4. Demonstrate an inclusive, open-minded, and forward-thinking attitude, keeping up with cultural phenomena, new trends, and industry developments.
5. Have strong data analysis skills and be proficient in using common office software such as Excel and PowerPoint.

Carry out day-to-day site operations and supervise construction workers.

Carry out inspection as well as resolving and monitoring rectification works.

Assist and support Engineers in carrying out works as assigned.

Supervise the construction of works and incorporation of materials and ensure that they are carried out in accordance with the Project Plan.

Assist the Engineers in ensuring that the works are carried out to schedule and in accordance to relevant regulations.

Ensure company’s safety rules are observed and obeyed.

Cooperating and communicating effectively with project manager and other project participants to provide assistance and technical support Performing overall quality control of the work (schedule, plans, personnel’s performance) and reporting regularly on project status.

Any ad hoc duty will be assigned.

Job Description

• Ensure all construction works are performed on time and in compliance with all necessary standards, code of practice and safety regulations.
• Responsible for the supervision and coordination of works at construction site.
• Monitor progress, quality of workmanship.
• Supervise the work activity on site, monitor the progress and keep track based on schedule
• Supervise and coordinate of construction workers / operators in construction project
• To assist in prepare information to office to prepare progressive claims and VO.

Carry out day-to-day site operations and supervise construction workers.

Carry out inspection as well as resolving and monitoring rectification works.

Assist and support Engineers in carrying out works as assigned.

Supervise the construction of works and incorporation of materials and ensure that they are carried out in accordance with the Project Plan.

Assist the Engineers in ensuring that the works are carried out to schedule and in accordance to relevant regulations.

Ensure company’s safety rules are observed and obeyed.

Cooperating and communicating effectively with project manager and other project participants to provide assistance and technical support Performing overall quality control of the work (schedule, plans, personnel’s performance) and reporting regularly on project status.

Any ad hoc duty will be assigned.

Job Description:

• Provide strategic leadership and oversee the execution of construction projects from inception to completion.
• Manage budgets, schedules, and resource allocation to ensure projects are completed on time and within budget.
• Establish and implement policies, procedures, and standards to ensure operational efficiency.
• Collaborate with stakeholders, including clients, subcontractors, suppliers, and regulatory bodies, to ensure project success.
• Drive business growth through strategic planning, market analysis, and identifying new opportunities.
• Lead tendering, contract negotiations, and risk management activities.
• Ensure compliance with safety regulations, construction laws, and environmental standards.
• Monitor project progress through regular site visits and performance evaluations.
• Prepare detailed reports on operational and financial performance for the board and other stakeholders.
• Mentor and guide senior management and project teams to achieve organizational goals.
• Maintain strong relationships with clients, suppliers, and other stakeholders.
• Address customer concerns promptly and ensure high levels of satisfaction.
• Represent the company at industry events and networking opportunities.
• Identify and secure new business opportunities and partnerships.
• Lead marketing initiatives and campaigns to enhance brand visibility.
• Analyze market competition and adjust strategies accordingly.

Requirements:

• At Least Diploma in Construction Management, Interior Design or a related
• Minimum 10 years of total working experience in the construction industry.
• At least 4 years of experience as a General Manager in a construction company.
• Proven leadership and team management capabilities.
• Strong negotiation, problem-solving, and decision-making skills.
• In-depth knowledge of construction laws, safety standards, and industry best practices.
• Proficiency in project management tools, financial management, and tendering processes.
• Exceptional communication and stakeholder management skills.
• Ability to handle complex, large-scale projects under tight deadlines.
• Strong analytical mindset and ability to drive organizational performance.

We are regret that only shortlisted candidates will be notified.

Carry out day-to-day site operations and supervise construction workers.

Carry out inspection as well as resolving and monitoring rectification works.

Assist and support Engineers in carrying out works as assigned.

Supervise the construction of works and incorporation of materials and ensure that they are carried out in accordance with the Project Plan.

Assist the Engineers in ensuring that the works are carried out to schedule and in accordance to relevant regulations.

Ensure company’s safety rules are observed and obeyed.

Cooperating and communicating effectively with project manager and other project participants to provide assistance and technical support Performing overall quality control of the work (schedule, plans, personnel’s performance) and reporting regularly on project status.

Any ad hoc duty will be assigned.

BENEFITS:

Competitive salary package & staff benefits

Housing allowance: cover all relocation expenses

Yearly bonus

15 days annual leaves

Petrol and telephone allowance, business trip

Medical allowance

MAIN DUTIES:

Lead the Sales & Marketing division in Singapore

Co-ordinate with sales & marketing teams from different countries in Asia Pacific

Provide customer service & maintain existing key customer accounts

Approach new client accounts from different countries especially new market regions

Increase sales volume specifically in the Asia Pacific region

REQUIREMENTS:

At least 5 years experience in Sales B2B, at least in either Food Flavors or Fragrances (Or Sales Flavor for: Food / Beverage / Tea / Coffee / Bakery or Fragrance for Detergent / Shower Gel / Chemical for Cosmetics)

Minimum Diploma/Degree qualification in Food Technology / Business Administration/ Business Management / Sales & Marketing

Successful sales track records

AUXILIARY CONSULTANT (AC) / EA LIC:19C0013

CHARLOTTE, TAN SZE MIN/ EA Reg: R2196393

Would you like to do the opening of our Mama Shelter Zurich?

THE MISSION?

Mama does not compromise with cleanliness and hygiene!

Responsibilities:

• Reporting to the Project Manager/ Project Director/ Business Unit Head.
• Jointly prepare the project start-up and execution plan with the Project Manager, as well as define key project targets in terms of time, cost, quality, resources, EHS, and contractual.
• Manage and plan every stage of a construction project and ensure the project is completed safely, within budget, on time while achieving the desired quality.
• Manage resource deployment and overall management of site at all stages of construction works.
• Manage the procurement of material and stock control, as well as the timely delivery of equipment, building components, and any other related logistics arrangement at all stages of construction works.
• Manage subcontractors, including monitoring of manpower, work progress, and scheduling of their works.
• Work closely with client representatives and consultants in all project matters, especially relating to contracts, construction, and EHS issues.
• Establish appropriate reporting and controlling procedures to improve project operations and delivery.
• Drive the implementation of innovative construction methodologies and practices on-site to improve productivity and achieve lean outcomes.

Requirements:

• Degree in Civil Engineering or related.
• 5-10 years experience in project management and/ or site management works for building projects and multi-level basement construction.
• Strong technical understanding of construction methodologies and sequencing, with a special interest in precast and DfMA technology;
• Good leadership skill and a team player

1) POSITION SUMMARY

• Plan and manage all marketing, advertising, publicity and promotional events for the assigned brand(s) according to set guidelines.
• Support the store Business Goals.
• Support the CRM and increase existing base of VIP customers.
• Be an ambassador for the represented BRAND and portray at all times a professional and customer-oriented image.

2) KEY PERFORMANCE INDICATORS :

• Traffic build
• CRM registration
• Tagging and life cycle management
• Social following and engagement

3) KEY AREAS OF RESPONSIBILITIES

Plan and Manage all Marketing, Advertising, Publicity and Promotional

• Plan and direct advertising, public relations, and promotional events and strategies for the assigned Brand(s).
• Develop media relations policy
• Initiate, develop, and maintain local, national, and international relations.
• Initiate, develop, and maintain media contacts for disseminating information.
• Arrange interviews for and regularly briefs company officials on sensitive and/or controversial issues; recommends public relations course of action in crisis and in routine public relations situations.
• Frequently act as a company spokesperson, representing officials at media interviews and company meetings with approval from Directors
• Interpret company programs for the media and the public, including retail business areas peculiar to the company.
• Coordinate ceremonies, press conferences, and other events or special projects.
• Oversee and manage company use of contracted advertising and public relations
• Manage the advertising, public relations, and promotional budget by writing the narrative, projecting costs, determining necessary

Marketing

• Plan, implement and monitor events calendar for positive brand building through promotional activities
• Develop Marketing plans for the Brand(s) and attain necessary approvals prior to execution. The Marketing Plan must have an ROI indicated for every initiative (where possible).
• Partner with Brand to develop seasonal marketing and PR strategies
• Ensure all marketing materials are approved by Brand and/or Directors.
• Share store photos with Brand Principal if required.
• Ensure a copy of all final marketing materials are sent to Brand Principal if requested.
• Make periodical store visits to better understand the business marketing needs.
• Build effective working relations with Brand Managers within the Company.
• Review and research marketing campaigns of competitor brands.
• Ensure timely submission of all marketing reports including post-event reports.
• Have strong understanding in Social Media sites and Website updates
• Monthly engagement with Store Manager at store level

4) POSITION SPECIFICATION:

Minimum a Bachelor’s Degree In Marketing

Minimum 4-5 years of management experience in luxury goods or a comparable retail environment.

• Good interpersonal skills
• Strong Financial Acumen
• Ability to handle stress, show resilience and adapt to changing market trends.
• Pleasant Personality with positive attitude
• Excellent communicator
• Good Persuasion and negotiation skills
• Proficient in computer skills

Fluent English and both in written and spoken. Knowledge of other language is added advantage.

Job Overview:

The General Manager will oversee the day-to-day operations of Tree Art International, ensuring efficiency, team coordination, and profitability. The role requires an experienced leader with at least 10 years of relevant experience, including a minimum of 5 years in a senior leadership position. The General Manager will be responsible for managing resources, leading teams, and implementing policies and strategies in an education-focused environment.

Key Responsibilities:

-Oversee daily operations of the company, ensuring efficient delivery of educational services and programs.
-Lead and mentor department heads, including curriculum development, teaching staff, and operations teams, to achieve their respective goals.
-Implement business strategies, plans, and procedures tailored to the education sector, ensuring alignment with the company’s vision and goals.
-Manage financial performance, including budgeting, forecasting, and cost control, with a focus on educational program sustainability and profitability.
-Foster a positive learning and working environment, promoting collaboration and professional development among staff.
-Develop performance metrics for education programs and regularly review and report on business and educational outcomes.
-Ensure compliance with education regulations, licensing requirements, and safety standards.
-Collaborate with the executive team to identify and implement growth opportunities in the education sector.
-Represent the company to external stakeholders, including clients, education partners, and government bodies.

Requirements:

-Bachelor’s degree in Business Administration, Education Management, or a related field (Master’s preferred).
-Minimum of 10 years of professional experience, with at least 5 years in a leadership role overseeing operations in the education sector.
-Proven experience in a senior management position, with a strong understanding of business and education operations.
-Strong financial acumen and experience managing budgets and resources in an educational environment.
-Excellent leadership, communication, and problem-solving skills.
-Ability to work under pressure and manage multiple priorities, particularly in an education setting.
-Experience in developing and implementing educational business strategies.
-Strong interpersonal skills and ability to lead diverse teams of educators and administrators

Job Description

-Manage day to day operations and ensure smooth running of Tree Art campus.

-Proactively engage customers and build good rapport through understanding of students and their progress development.

-Engage in effective sales pitch through familiarising with Tree Art curriculum and programme.

-Support management in planning and executing strategies to increase sales.

-Plan, organise and communicate to customers on the various programme and campus events.

-Serve as customer’s main point of contact and manage communication platforms.

-Responsible for customer enquiries, student enrolment and post-sales services.

-Coordinate class schedule and arrange for replacement teachers when necessary.

-Monitor student attendance and follow up to arrange for makeup lesson.

-Perform administrative duties including maintaining ERP, student records and tracking withdrawals.

-Share expertise and provide guidance to direct report.

-Motivate and work as a team in the achievement of service excellence and centre targets.

-Liaise with landlord on updates.

-Perform any other duties and responsibilities as assigned by the Operations Director.

Qualification:

-Minimum Diploma in Business, Marketing, or a related field.

-Sales experience in industries such as beauty, cosmetics, or retail services is highly desirable. -Fresh graduates with a strong sales acumen are welcome to apply.

-At least 1 year of relevant experience in sales, hospitality, marketing, or education. -Proficient in Microsoft Office (Excel, Word, PowerPoint).

-Excellent communication and interpersonal skills.

-Meticulous, organized, and able to multitask. -Prior experience working with children is an added advantage.

Working Hours (43 hours per work week):

-Mon : off

-Tuesday - Friday : 1.30pm - 7.30pm

-Saturday and Sunday: 9.00am - 7.30pm