As a Supply Planning Analyst, your primary responsibility will be managing supply planning and inventory for various channels. You will be expected to maintain optimum stock levels, ensuring they are optimised within budget and meet market forecast requirements without excessive inventory risk exposure. Your role will also involve identifying service level improvement opportunities, maintaining SKU data, participating in demand review meetings, preparing monthly reports, and contributing to digital transformation projects. Your ability to manage complexity, coupled with your keen eye for detail and excellent analytical skills, will be crucial in this role.

• Manage and monitor stock levels, reporting excess, aged and discontinued stock
• Analyze all forecast for inventory and develop various processes for inventory purchases
• Ensure optimum level of inventory is maintained in order for target service levels
• Identify service level improvement opportunities from supply planning perspectives
• Maintain & setup new SKU in Product Cloud, Connect and JDE ERP system
• Involved in Demand Review & Pre S&OP Meetings with respective functions
• Prepare monthly reporting (Budget vs actual sales) and depletion/shipping forecast to Brand companies
• Work with Supply Planning Assistant Manager on developing and managing projects in driving business process improvement

What you bring:

The ideal candidate for the Supply Planning Analyst role brings a wealth of experience in supply chain management, specifically in supply planning and inventory management within a retail environment. You possess strong organisational skills, have an eye for detail, and are adept at managing complexity. Your excellent analytical skills enable you to identify root causes and solve problems effectively. Furthermore, your good interpersonal skills allow you to communicate effectively across functions. A degree in Supply Chain Management or Logistics is required for this role, along with IT proficiency, particularly in Excel and stock management systems.

• Degree in Supply Chain Management or Logistics
• 3+ years of relevant experience in Supply Chain management – supply planning and inventory management in a retail environment
• Strong organisation skills and ability to manage complexity
• Excellent analytical skills with the ability to identify root cause and solve problems
• Good interpersonal skills, communications skill with the ability to influence across functionally
• IT proficiency required - advanced Excel + techsavvy Good understanding of Stock management / MRP systems

What sets this company apart:

Our client is a leading player in the consumer industry, known for their commitment to innovation and excellence. They are currently undergoing a significant digital transformation, making it an exciting time to join their team. The company offers a dynamic work environment where every employee's contribution is valued and rewarded. They believe in fostering a culture of continuous learning and development, providing ample opportunities for professional growth.

What's next:

Ready to take the next step in your career? Apply now!

Apply today by clicking on the link provided. Please note that only shortlisted candidates will be contacted.

Do note that we will only be in touch if your application is shortlisted.

Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1871051 Gregorio Tabusalla Cazalis

Intel is in the midst of a transformational journey to deliver on its ambitious IDM 2.0 strategy which includes significant manufacturing expansions and the creation of a foundry to serve internal and external customers.

This position is a critical new role in our overall transformation supporting three key businesses involved in IDM 2.0; Manufacturing, Technology Development (TD), and Foundry Services (FS), collectively referred to as Intel Foundry.

Intel Foundry's Supply Chain Enablement (SCE) Team is looking for an experienced Business Architect to support our expanding Intel Foundry Services business. This role enables you to find and fix issues critical to foundry customer needs. This position will have responsibility to design supply planning solutions to support the needs of the Intel Foundry Services' Customers. Included in a business architect's responsibilities:

• Working in partnership with our team of integration leads and across Intel's supply chain organizations.
• Supporting programs thru implementation to confirm the technical solution meets evolving business needs while avoiding overengineered processes and tools.
• Delivering the future state of Foundry Services (FS) supply planning and supply chain solutions.
• Work closely with Intel IT, Factory Automation, and business integration managers to translate FS customer needs into detailed enterprise architectures delivered within the project timeline and translated into future roadmaps.
• Providing design criteria for control and oversight of technical solution providers to ensure delivered capabilities are in line with the design intentions and objectives.
• Providing thought-leadership through robust knowledge of best-in-class capabilities across the full supply chain, from Customer to Supplier.
• 
  
• The ideal candidate should exhibit the following skills and experience:
• Experience working with factory and engineering personnel.
• Strong understanding of interrelated organizations and processes - Sales, Finance, Tax, Trade.
• Data Analytics: ability to understand various data sets and define KPIs and dashboards needed to drive the correct behaviors and business decisions.
• Demonstrated broad Supply Chain and project management knowledge.
• Supply Chain Management Software: proficiency in various supply chain tools and ERP systems.
• System Architecture Design: Knowledge of designing and integrating various systems and technologies within the supply chain.
• Strategic Planning: ability to develop long-term supply chain strategies that align with business goals.
• Risk Management: expertise in identifying risks and mitigations within the supply chain.
• Cost optimization: optimizing processes to reduce costs while maintaining efficiency and quality.
• Analytical Thinking: strong ability to analyze complex supply chain problems and develop innovative solutions.
• Process Improvement: Skills in Lean, Six Sigma, or other continuous improvement methodologies to enhance supply chain efficiency.
• Communication: ability to communicate complex ideas clearly to technical and non-technical stakeholders.
• Business Operations: deep knowledge of how the supply chain impacts overall business operations and profitability.
• Financial Acumen: ability to understand and manage the financial aspects of the supply chain, including budgeting, cost analysis, and financial forecasting.
• Emerging Technologies: awareness of emerging technologies like IoT, blockchain, and AI, and their potential applications in supply chain management.
• Compliance Management: Understanding of relevant laws, regulations, and industry standards that impact the supply chain.

The ideal candidate should exhibit the following behavioral abilities:

• Problem solving in a complex environment dealing with stakeholder.
• Working within a cross-functional team environment with effective communications skills and able to cultivate new connections and working partnerships.
• Working independently and drive resolution to new challenges and proliferate learnings across Intel.
• Taking initiative to solve problems.
• Tolerance of ambiguity with ability to define and solve customer roblems.
• Flexibility: adapting to changing business environments and supply chain dynamics.
• Proven leadership skills to inspire and guide teams towards achieving objectives.
• Influencing decision-making and drive initiatives within an organization.

Job Requirements:

Qualifications

For consideration, the candidate should meet with minimum qualifications. Preferred qualifications are additional considerations beyond the minimum and are a plus factor in identifying top candidates. This position is eligible for Intel immigration sponsorship.

Minimum Qualifications

• Bachelor's degree in industrial engineering, supply chain management, computer science, or a related field of study.
• 5+ years of supply chain experience, AND
• 2+ years' experience in manufacturing, OR
• 2+ years' experience in planning, and customer fulfillment, OR
• 2+ years' experience in supply chain processes and impact on external organizations

Preferred Qualifications

• Master's degree in industrial engineering, supply chain management, computer science, or a related field of study.
• Experience in ERP, manufacturing systems, supply chain, supply planning, customer fulfillment, and supply chain processes and impact on external organizations.

• Collaborate with the Supply Chain Management (SCM) team to address issues in existing monthly reports.
• Gather and document business requirements for SCM reporting needs.
• Partner with the IT analytics team to identify data sources and design the report structure.
• Compile data and create reports with Power BI presentations.
• Provide user support, including guidance on report interfaces, user acceptance testing, and Go-Live assistance.
• Gain a thorough understanding of the Demand and Supply Planning process.
• Take ownership of developing and enhancing SCM reports and dashboards.

Key Responsibilities

• Collect, analyze, and interpret data to identify trends and insights.
• Create and present reports and dashboards to stakeholders.
• Oversee database management and ensure accurate data maintenance.
• Design and deliver data visualizations and interactive dashboards.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No. 20C0270

• Well Established Company
• Basic $4500 - $5000 + Allowance
• Excellent Welfare and Benefits + Career Progression
• Working location: Changi
• Working Days: Monday – Friday
• Working Hours: 9am - 6pm

Job Responsibilities:

• Responsible for getting in new clients
• Build and nurture strong relationships with existing clients and identify sales leads to develop new business opportunity
• Act as the main point of contact for client inquiries and concerns.
• Identify and pursue new business opportunities within the logistics sector.
• Conduct market research to discover potential clients and industries.
• Develop and implement effective sales strategies to meet and exceed revenue targets.
• Collaborate with the sales team to create compelling proposals and presentations.
• Negotiate terms and conditions with clients to secure mutually beneficial agreements.
• Work closely with internal teams, including operations and customer service, to ensure seamless service delivery
• Provide regular sales reports and updates to the management team.
• Ensure high levels of customer satisfaction through proactive communication and issue resolution.
• Stay informed about industry trends, competitor activities, carriers and market conditions.
• Work on tenders/RFQs/Bids if required

Job Requirements:

• Possess minimum Diploma in Business Management or related discipline
• Possess 3 – 5 years related working experiences

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

CHENG JAU WEI (R23115788)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Working Hours:5 days, 8.30am- 6pm
• Salary: $6500 -$8000 + $500 transport allowance
• Location: Geylang, and required to travel to 15 branches. Company will be moving to Woodlands Senoko in 2026

Job scope:

• Analyse data relationships, patterns and trends to gain important insights and make informed decisions
• Develop and maintain business continuity strategies, policies and guidelines
• Establish business continuity processes
• Provide leadership during crisis situations
• Direct negotiation policy and develop negotiation limits
• Facilitate innovation and lead managers to manage change
• Establish and maintain strategic business partner relationships
• Resolve conflicts with stakeholders
• Develop service recovery framework
• Drive customer loyalty for service excellence
• Develop and establish financial budget and plan
• Drive service quality and customer satisfaction
• Create original applications or ideas to reveal new possibilities and reshape goals through high level of innovativeness
• Facilitate innovation process within the organisation
• Lead by example at organisational level. Inspire, motivate and guide others to adopt a point of view, make changes or take action. Cultivate an open, cooperative and collaborative learning culture for the organisation
• Champion a service excellence ethos
• Lead managers to develop organisational and governance strategies
• Establish strategies for the allocation and deployment of resources efficiently and effectively
• Foster business relationships and organisational diversity
• Strategize workforce for service excellence
• Provide mentorship to help others in their professional and personal development to improve performance and further their careers
• Develop managers and high-potential employees through organisational talent capability reviews
• Develop self to maintain professional competence to lead an organisation
• Develop a business plan
• Establish business strategies for the business function
• Establish operational plans for the business function
• Strategize service operations
• Anticipate potential problems beyond the current scope and apply higher order problem solving tools and techniques to turn problems into opportunities
• Lead programme and project after-action review
• Develop a risk management framework, policy and process
• Manage compliance with F&B hygiene policies and procedures
• Manage revenue management

Requirements:

• At least Diploma in Business Management or any related fields
• Minimum 8 years’ experience in F&B operations with at least 3 years’ experience in leading at least a market chain outlets as Operations Manager or equivalent
• Ability to forecast and follow through budgets
• Set business plans and strategies with control in place
• High analytical skills to identify opportunities and trends in making business decisions
• Excellent computer skills in Power point, Words & Excel
• lf-initiate with inter-department leaders to develop plans to meet business KPIs
• Set vision and lead the team to achieve business results

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

• Position: Operations Manager (Fast Food Chain)
• Working Hours:5 days, 8.30am- 6pm
• Salary: $6500 -$8000 + $500 transport allowance
• Location: Geylang, and required to travel to 15 branches. Company will be moving to Woodlands Senoko in 2026

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job scope:

• Analyse data relationships, patterns and trends to gain important insights and make informed decisions
• Develop and maintain business continuity strategies, policies and guidelines
• Establish business continuity processes
• Provide leadership during crisis situations
• Direct negotiation policy and develop negotiation limits
• Facilitate innovation and lead managers to manage change
• Establish and maintain strategic business partner relationships
• Resolve conflicts with stakeholders
• Develop service recovery framework
• Drive customer loyalty for service excellence
• Develop and establish financial budget and plan
• Drive service quality and customer satisfaction
• Create original applications or ideas to reveal new possibilities and reshape goals through high level of innovativeness
• Facilitate innovation process within the organisation
• Lead by example at organisational level. Inspire, motivate and guide others to adopt a point of view, make changes or take action. Cultivate an open, cooperative and collaborative learning culture for the organisation
• Champion a service excellence ethos
• Lead managers to develop organisational and governance strategies
• Establish strategies for the allocation and deployment of resources efficiently and effectively
• Foster business relationships and organisational diversity
• Strategize workforce for service excellence
• Provide mentorship to help others in their professional and personal development to improve performance and further their careers
• Develop managers and high-potential employees through organisational talent capability reviews
• Develop self to maintain professional competence to lead an organisation
• Develop a business plan
• Establish business strategies for the business function
• Establish operational plans for the business function
• Strategize service operations
• Anticipate potential problems beyond the current scope and apply higher order problem solving tools and techniques to turn problems into opportunities
• Lead programme and project after-action review
• Develop a risk management framework, policy and process
• Manage compliance with F&B hygiene policies and procedures
• Manage revenue management

Requirements:

• At least Diploma in Business Management or any related fields
• Minimum 8 years’ experience in F&B operations with at least 3 years’ experience in leading at least a market chain outlets as Operations Manager or equivalent
• Ability to forecast and follow through budgets
• Set business plans and strategies with control in place
• High analytical skills to identify opportunities and trends in making business decisions
• Excellent computer skills in Power point, Words & Excel
• lf-initiate with inter-department leaders to develop plans to meet business KPIs
• Set vision and lead the team to achieve business results

Operations Manager

• Working Hours:5 days, 8.30am- 6pm
• Salary: $6500 -$8000 + $500 transport allowance
• Location: Geylang, and required to travel to 15 branches.

******Company will be moving to Woodlands Senoko in 2026******

Job scope:

• Analyse data relationships, patterns and trends to gain important insights and make informed decisions
• Develop and maintain business continuity strategies, policies and guidelines
• Establish business continuity processes
• Provide leadership during crisis situations
• Direct negotiation policy and develop negotiation limits
• Facilitate innovation and lead managers to manage change
• Establish and maintain strategic business partner relationships
• Resolve conflicts with stakeholders
• Develop service recovery framework
• Drive customer loyalty for service excellence
• Develop and establish financial budget and plan
• Drive service quality and customer satisfaction
• Create original applications or ideas to reveal new possibilities and reshape goals through high level of innovativeness
• Facilitate innovation process within the organisation
• Lead by example at organisational level. Inspire, motivate and guide others to adopt a point of view, make changes or take action. Cultivate an open, cooperative and collaborative learning culture for the organisation
• Champion a service excellence ethos
• Lead managers to develop organisational and governance strategies
• Establish strategies for the allocation and deployment of resources efficiently and effectively
• Foster business relationships and organisational diversity
• Strategize workforce for service excellence
• Provide mentorship to help others in their professional and personal development to improve performance and further their careers
• Develop managers and high-potential employees through organisational talent capability reviews
• Develop self to maintain professional competence to lead an organisation
• Develop a business plan
• Establish business strategies for the business function
• Establish operational plans for the business function
• Strategize service operations
• Anticipate potential problems beyond the current scope and apply higher order problem solving tools and techniques to turn problems into opportunities
• Lead programme and project after-action review
• Develop a risk management framework, policy and process
• Manage compliance with F&B hygiene policies and procedures
• Manage revenue management

Requirements:

• At least Diploma in Business Management or any related fields
• Minimum 8 years’ experience in F&B operations with at least 3 years’ experience in leading at least a market chain outlets as Operations Manager or equivalent
• Ability to forecast and follow through budgets
• Set business plans and strategies with control in place
• High analytical skills to identify opportunities and trends in making business decisions
• Excellent computer skills in Power point, Words & Excel
• lf-initiate with inter-department leaders to develop plans to meet business KPIs
• Set vision and lead the team to achieve business results

Interested Personal kindly contact WhatsApp :+65 8833 7969(Lydia)

OR

Email to : [email protected]

The Supreme HR Advisory Pte Ltd

Reg No: R1988890

EA No: 14C7279

Our client is a well-known coffee and fast-food chain, famous for its coffee, donuts, and a wide variety of breakfast and lunch items. The Shift Leader plays a vital role in the store team by overseeing daily operations during their shift. They guide and support team members to provide excellent customer service, maintain store standards, and improve operational efficiency.

Working Location: Across the island (usually near your residence after training)
Working Hours: 5 days a week, totaling 44 hours, including Saturdays, Sundays, and public holidays

Job Responsibilities:

• Follow customer service standards and sales techniques to boost sales.
• Train team members to meet sales targets.
• Create a welcoming environment for customers.
• Stay updated on promotions and product features.
• Complete tasks efficiently and accurately.
• Handle customer transactions at the register.
• Help with hiring new team members.
• Execute merchandising programs.
• Ensure health and safety training for all team members.
• Conduct regular safety checks.
• Maintain a clean and organized store.
• Assist with merchandise placement.
• Coach and provide feedback to team members.
• Communicate openly and explain initiatives.
• Delegate tasks and motivate the team.
• Encourage teamwork and professionalism.

Job Requirements:

• At least 3 years’ work experience in the service industry, with at least 1 year in a similar supervisory role.
• Passion for the F&B industry with proven experience in delivering excellent customer experiences.
• Proven experience in leading, managing, and coaching teams.
• Strong interpersonal and communication skills.
• Demonstrated abilities in multitasking and managing change in a fast-paced environment.
• Willingness to engage in shift work, including weekends and public holidays.

Staff member benefits:

• 5-day work week
• Health and medical coverage
• Employee discount
• Store performance incentives
• Career development and progression pathways

JAC Recruitment Pte. Ltd.

EA License Number: 90C3026

Registration Number: R22107842

EA Personnel Name: Ng Siew Thien

• Working Hours:5 days, 8.30am- 6pm
• Salary: $6500 -$8000 + $500 transport allowance
• Location: Geylang, and required to travel to 15 branches. Company will be moving to Woodlands Senoko in 2026

Job scope:

• Analyse data relationships, patterns and trends to gain important insights and make informed decisions
• Develop and maintain business continuity strategies, policies and guidelines
• Establish business continuity processes
• Provide leadership during crisis situations
• Direct negotiation policy and develop negotiation limits
• Facilitate innovation and lead managers to manage change
• Establish and maintain strategic business partner relationships
• Resolve conflicts with stakeholders
• Develop service recovery framework
• Drive customer loyalty for service excellence
• Develop and establish financial budget and plan
• Drive service quality and customer satisfaction
• Create original applications or ideas to reveal new possibilities and reshape goals through high level of innovativeness
• Facilitate innovation process within the organisation
• Lead by example at organisational level. Inspire, motivate and guide others to adopt a point of view, make changes or take action. Cultivate an open, cooperative and collaborative learning culture for the organisation
• Champion a service excellence ethos
• Lead managers to develop organisational and governance strategies
• Establish strategies for the allocation and deployment of resources efficiently and effectively
• Foster business relationships and organisational diversity
• Strategize workforce for service excellence
• Provide mentorship to help others in their professional and personal development to improve performance and further their careers
• Develop managers and high-potential employees through organisational talent capability reviews
• Develop self to maintain professional competence to lead an organisation
• Develop a business plan
• Establish business strategies for the business function
• Establish operational plans for the business function
• Strategize service operations
• Anticipate potential problems beyond the current scope and apply higher order problem solving tools and techniques to turn problems into opportunities
• Lead programme and project after-action review
• Develop a risk management framework, policy and process
• Manage compliance with F&B hygiene policies and procedures
• Manage revenue management

Requirements:

• At least Diploma in Business Management or any related fields
• Minimum 8 years’ experience in F&B operations with at least 3 years’ experience in leading at least a market chain outlets as Operations Manager or equivalent
• Ability to forecast and follow through budgets
• Set business plans and strategies with control in place
• High analytical skills to identify opportunities and trends in making business decisions
• Excellent computer skills in Power point, Words & Excel
• lf-initiate with inter-department leaders to develop plans to meet business KPIs
• Set vision and lead the team to achieve business results

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Operations Manager

• Working Hours:5 days, 8.30am- 6pm
• Salary: $6500 -$8000 + $500 transport allowance
• Location: Geylang, and required to travel to 15 branches.

******Company will be moving to Woodlands Senoko in 2026******

Job scope:

• Analyse data relationships, patterns and trends to gain important insights and make informed decisions
• Develop and maintain business continuity strategies, policies and guidelines
• Establish business continuity processes
• Provide leadership during crisis situations
• Direct negotiation policy and develop negotiation limits
• Facilitate innovation and lead managers to manage change
• Establish and maintain strategic business partner relationships
• Resolve conflicts with stakeholders
• Develop service recovery framework
• Drive customer loyalty for service excellence
• Develop and establish financial budget and plan
• Drive service quality and customer satisfaction
• Create original applications or ideas to reveal new possibilities and reshape goals through high level of innovativeness
• Facilitate innovation process within the organisation
• Lead by example at organisational level. Inspire, motivate and guide others to adopt a point of view, make changes or take action. Cultivate an open, cooperative and collaborative learning culture for the organisation
• Champion a service excellence ethos
• Lead managers to develop organisational and governance strategies
• Establish strategies for the allocation and deployment of resources efficiently and effectively
• Foster business relationships and organisational diversity
• Strategize workforce for service excellence
• Provide mentorship to help others in their professional and personal development to improve performance and further their careers
• Develop managers and high-potential employees through organisational talent capability reviews
• Develop self to maintain professional competence to lead an organisation
• Develop a business plan
• Establish business strategies for the business function
• Establish operational plans for the business function
• Strategize service operations
• Anticipate potential problems beyond the current scope and apply higher order problem solving tools and techniques to turn problems into opportunities
• Lead programme and project after-action review
• Develop a risk management framework, policy and process
• Manage compliance with F&B hygiene policies and procedures
• Manage revenue management

Requirements:

• At least Diploma in Business Management or any related fields
• Minimum 8 years’ experience in F&B operations with at least 3 years’ experience in leading at least a market chain outlets as Operations Manager or equivalent
• Ability to forecast and follow through budgets
• Set business plans and strategies with control in place
• High analytical skills to identify opportunities and trends in making business decisions
• Excellent computer skills in Power point, Words & Excel
• lf-initiate with inter-department leaders to develop plans to meet business KPIs
• Set vision and lead the team to achieve business results

Interested Personal kindly contact WhatsApp :+65 8833 7969(Lydia)

OR

Email to : [email protected]

The Supreme HR Advisory Pte Ltd

Reg No: R1988890

EA No: 14C7279

• 5 days, Alexandra (South-West), walking distance from MRT
• $4200 - $4800 basic, 1mth AWS,performance bonus
• Phone allowance, Career advancement

Responsibilities:

• Support the customer requirements in collecting data, perform statistical analysis and coming up with better processes or updated processes.
• Work closely with the department leads in mapping the current process and developing the 'to be' processes.
• Create SOP, work instructions and get the required approvals. Train operations team after work instructions approval.
• Handle multiple projects of small and medium sizes.
• Suppor current business solutions team as required.
• Train and build technical and process capabilities within department while providing technical expert support to other sites.

Requirements:

• Possess a Diploma/Degree preferably in Mechanical Engineering, IT Engineering, Process Engineering, Supply Chain or equivalent.
• Comprehensive understanding in Warehousing system.
• Experience with Data collection and statistical analysis.
• Knowledge in manufacturing systems e.g. CAD, SAP,ERP etc.
• Able to lead small Project teams and do SIT,UAT as per customer requirements.
• Proven project management skills.
• Good presentation skills and in MS Word, Powerpoint and Excel.
• Good to know the Industrial Engineering basics-VSM, process mapping, time
• studies

Interested applicants, please send your resume to [email protected]

Operations Manager

• Working Hours:5 days, 8.30am- 6pm
• Salary: $5,000 -$6,000 + $500 transport allowance
• Location: Geylang, and required to travel to 15 branches. Company will be moving to Woodlands Senoko in 2026

Job scope:

• Analyse data relationships, patterns and trends to gain important insights and make informed decisions
• Develop and maintain business continuity strategies, policies and guidelines
• Establish business continuity processes
• Provide leadership during crisis situations
• Direct negotiation policy and develop negotiation limits
• Facilitate innovation and lead managers to manage change
• Establish and maintain strategic business partner relationships
• Resolve conflicts with stakeholders
• Develop service recovery framework
• Drive customer loyalty for service excellence
• Develop and establish financial budget and plan
• Drive service quality and customer satisfaction
• Create original applications or ideas to reveal new possibilities and reshape goals through high level of innovativeness
• Facilitate innovation process within the organisation
• Lead by example at organisational level. Inspire, motivate and guide others to adopt a point of view, make changes or take action. Cultivate an open, cooperative and collaborative learning culture for the organisation
• Champion a service excellence ethos
• Lead managers to develop organisational and governance strategies
• Establish strategies for the allocation and deployment of resources efficiently and effectively
• Foster business relationships and organisational diversity
• Strategize workforce for service excellence
• Provide mentorship to help others in their professional and personal development to improve performance and further their careers
• Develop managers and high-potential employees through organisational talent capability reviews
• Develop self to maintain professional competence to lead an organisation
• Develop a business plan
• Establish business strategies for the business function
• Establish operational plans for the business function
• Strategize service operations
• Anticipate potential problems beyond the current scope and apply higher order problem solving tools and techniques to turn problems into opportunities
• Lead programme and project after-action review
• Develop a risk management framework, policy and process
• Manage compliance with F&B hygiene policies and procedures
• Manage revenue management

Requirements:

• At least Diploma in Business Management or any related fields
• Minimum 8 years’ experience in F&B operations with at least 3 years’ experience in leading at least a market chain outlets as Operations Manager or equivalent
• Ability to forecast and follow through budgets
• Set business plans and strategies with control in place
• High analytical skills to identify opportunities and trends in making business decisions
• Excellent computer skills in Power point, Words & Excel
• lf-initiate with inter-department leaders to develop plans to meet business KPIs
• Set vision and lead the team to achieve business results