Johnson & Johnson is currently seeking a Senior Supply Chain Manager, Process Design – Logistics, MedTech APAC based in Singapore.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Position Overview:

The Johnson & Johnson MedTech Companies have been working to improve surgery for more than a century. With relevant breadth and depth in surgical technologies, orthopedic and interventional solutions, we seek to improve and enhance medical care for people worldwide. Together, we are working to craft the future of health through differentiated products and services.

The Senior Supply Chain Manager, Process Design – Logistics is a member of the MedTech TranSCend Supply Chain ERP program organization and will report into the Process End to End Design Leader. The primary accountability of the role is to lead within Logistics workstream and to define, harmonize, and deliver Global ERP capabilities design and deployment, while delivering to the timeline and requirements provided by the Business Process Owner (BPO) and Subject Matter Experts (SME). The Senior Manager must drive alignment between BPO, GPO, SME’s, IT, and the project team to enable the solution and process blueprint in the ERP and the ecosystem.

The Senior Supply Chain Manager will be an authority within their functional space and strive to deliver core business capabilities and products to meet critical business process needs within the Logistics area. The Senior Supply Chain Manager will establish, document, validate, and deploy these capabilities using the TranSCend program methodology and tools, while partnering with coordinated functions, data team, business adoption team, and technology team to ensure the capabilities are realized through program results.

The Senior Supply Chain Manager will be a part of the design governance forums to ensure that we harmonize our processes and capabilities, and raise for review, resolution, and approval where deviation is required. The successful candidate must optimally collaborate with the GPO’s, BPO’s, SMEs, and all key partners to ensure successful deployment of the Global Template and meeting program timeline and objectives.

Key Responsibilities

• Responsible for the planning and executing of all process design while supporting build, test, and adoption activities within the functional area within the project team.
• Collaborate with GPO, SME, IT, and PMO on planning and prioritization of any process design and build requirements.
• Use process design methodology, including relevant templates, tools, methodology, controls, and cadence to drive comprehensive solutions within the scope of the project
• Review and approve process decisions, designs, and relevant builds/deployments to ensure compliance with the Global Template
• Drives definition, documentation, and alignment of capabilities across the key stakeholder groups
• Reviews and approves end user business adoption mitigations for process changes
• Deviations from Standard ERP or Template, requires leadership review and approvals
• Partner with Process Integration leader to ensure a well-rounded end-to-end solution
• Partner with IT team to drive capabilities that are systematically crafted, built, validated, and deployed
• Collaborate with master data team to ensure data configuration meet business capability needs
• Partner with project management office to establish coordinated project plans / schedules / results.
• Partner with business adoption team to ensure organizational change, business readiness, site readiness, and training are delivered to meet business needs.
• Exhibit strong communication and organizational change skills.
• Conduct positive relationship development, conflict resolution, and team building instincts, with the ability to build partnerships and collaborate both internally and externally.
• Exhibits outstanding business and digital competence
• Show initiative in innovative ways to challenges in a fast-paced, changing global environment.

Requirements

• An advanced Bachelor’s degree Engineering, Business or Supply Chain, MBA Specialization in Supply Chain & Operation Management or Graduate degree in Science, Business, Engineering (strongly preferred)
• Familiarity with GxP and SOX requirements and regulations.
• Certification in areas of expertise (e.g., PMP, APICS, Lean/Six Sigma /Process Excellence, etc.)
• Minimum of 3 years of experience in Logistics and minimum of 7 years of overall business experience within one of the following functions: Plan, Source, Make, Quality, Deliver, Logistics, or Analytics.
• Have at least 3 years of business process design, engineering, and optimization experience with hands-on systems design (i.e. ERP) experience.
• Familiar with building consensus and ability to negotiate trade off decisions across the organization.
• Proven understanding of MedTech Supply Chain.
• Strong and tried project management experience with customer focus (internal & external), including development and management of collaborators.
• Knowledge of deploying standardized work processes, tools, and templates.
• Experience leading to project timelines and achievements in a sophisticated business environment, and multi-ERP/system environment.
• This position is Singapore based and may require up to 25% travel.

For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world’s most pressing healthcare challenges.

We know that the success of our business – and our ability to deliver meaningful solutions – depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued, and our people can reach their potential.

At Johnson & Johnson, we all belong.

Johnson & Johnson is currently seeking a Senior Manager, APAC Wound Closure & Biosurgery Supply Chain. This is a regional role that can be based in Singapore or Pune, India.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Position Overview:

As an integral part of J&J MedTech Supply Chain organization that aspires to be the undisputed partner of choice for our customers as the world’s best-in-class supply chain, the regional Senior Manager, Wound Closure & Biosurgery is responsible for the overall planning processes and end-to-end supply chain orchestration for the 2 platforms Wound Closure and Biosurgery within Surgery Business Unit.

The main responsibility of this role is to optimize supply chain performance, consistently meet customer expectations and responsible for Integrated Business Planning (IBP) processes for Wound Closure & Biosurgery.

This role is a critical leadership position, responsible for the alignment of APAC Wound Closure & Biosurgery with the APAC Surgery Supply Chain, APAC Commercial and Global Supply Chain on strategy alignment and executions.

Expectation of the role is that he/she is the primary liaison with Global Supply Chain, Global Plan, Regional Commercial and market supply chain teams for accountable platforms (Wound Closure & Biosurgery) to ensure achievement of aligned business goals and objectives.

Key Responsibilities

With expertise in End-to-End Supply Chain process improvement, this individual will lead the Regional Planning Team and proactively coordinate cross-functional resources required for THREE major areas:

1. Customer Focus:

• Drive cross-functional collaboration to understand customer needs and translate external customer requirements into supply chain deliverables
• Set aligned target & manage service performance metrics for the specific platform (e.g., OTiFD, Backorder, MAPE/Bias, Inventory, ESO, GP etc.) and drive continuous improvements in this area
• Accountable for Wound Closure Healing & Biosurgery E2E supply chain - demand, supply and distribution planning processes that drive cost-effective inventory availability and gross profit, whilst ensuring customer service through a robust IBP process; provides leadership and guidance to teams and APAC markets
• Partner across Local/Regional/Global stakeholders to execute IBP according to blueprint. Drive balancing demand vs. supply decisions + eventual product allocations
• Responsible for regional Wound Closure and Biosurgery IBP with regional Surgery IBP/DP Lead and global SC & Plan teams
• Drive cross-functional collaboration with finance and commercial partners to reconcile and synchronize demand with sales expectations, delivering optimal customer service to end customers whilst managing inventory to target level
• Provide clear leadership vision to teams and markets to attain process efficiencies by continually reducing forecast error whilst increasing customer service performance
• Initiate actions/programs to drive significant improvement of service KPIs & agility (e.g., direct-ship, Inventory entitlement model, etc.), be accountable on the regional execution through strong collaboration with Global, markets and functional partners
• Partnering with Regional Surgery IBP/DP Leader, align Regional Consensus Demand Forecast for Operational and Strategic Planning for Global Manufacturing Capacity Planning with right E2E Network and Inventory
• Liaise with Global, Market & Commercial partners to drive resolution of major supply issues for Wound Closure & Biosurgery platforms
• Lead & Manage the regional execution of Wound Closure & Biosurgery Global & Market Transformational Program
• Identify and prioritize customer centric End-to-End Supply Chain solutions, whilst simplifying and standardizing for impact (Faster, Fewer, Bigger, Better)

2. Excellence in Execution:

• Drive changes and new ways of E2E Value Chain thinking, introducing and leveraging best practices, learning models and process excellence principles, all in the pursuit of core planning and end-to-end supply chain excellence
• Develop and optimize to ensure that appropriate planning processes and systems are in place to execute the planning operations
• Improve overall supply network agility to increase our ability to respond to Customer needs in local markets. Ensures initiation of corrective actions with the functional organizations when performance varies to target
• Collaborate with Global Plan and Functional Teams (Quality, RA, PLAN, SOURCE, MAKE, DELIVER, IT) to develop and implement end-to-end supply chain excellence and customer service, including developing product supply strategy to effectively meet market requirements (labeling, late-stage customization, lead-times, cycle-times, service levels)
• Establish processes for managing the Tender Planning, RA License expiry & renewal etc.
• Interface & manage the escalation point between Regional Franchise Supply Chain, Finance and Wound Closure & Biosurgery platform Global Plan & Commercial Partners
• Ensure understanding and communication on business consequences arising from trade-offs concerning the planning activities through applying scenario planning and issue resolution for decision-making as required
• Organize and present information that ensures timely forecasting communications and common goals and objectives across all functional areas and markets
• Lead and support supply chain customer solution initiatives that enable business plan attainment for current and future years
• Establish and consistently use FPX methodology / LEAN / Six Sigma to drive Execution Excellence, delivering cross functional end-to-end initiatives
• Ability to manage resources & processes in dynamic scenarios

3. Strategic Platform and Talent Development:

• Represent the customer and serve as interface between the Global Plan, Global Supply Chain and Regional Supply Chain Team, including a strong connection to local and regional organization
• Shared accountability on metrics that drive Surgery value (Compliance & Quality, Customer Service, Growth, Efficiency) and Wound Closure & Biosurgery business performance
• Work with Global Plan, Platform Leads and Value Stream Leads on efficient product life-cycle management and ensure continuous complexity reduction and “waste” removal across end-to-end value chain that is impacting downstream in region and markets
• Collaborate with regional commercial partner on NPI (ensuring Speed-to-Market) and Lifecycle Management (LCM) activities and shared accountability for business impact on GP including inventory, CIP attainment
• Support and own talent development for self and team, to build capabilities in the region and create a strong pipeline of leaders
• Supervise, coach and guide direct and indirect reports to continuously build professional skills (e.g., E2E supply chain excellence, translating data to insights, advance analytics and digital solutions and mine data from appropriate systems and carry out complex analysis for business requests) and leadership capabilities (e.g., articulation and influencing, developing leaders)
• Forge an environment that embraces Diversity, Equity & Inclusion

Critical Success Factors:

• Demonstrated depth of business unit product knowledge and insights of business unit customers.
• Ability to lead with limited authority and provide direction and drive positive change.
• Ability to drive innovation, prioritize and collaborate in a heavily matrixed environment.
• Effective interdependent and proactive partnering with key stakeholders in Ethicon and broader Medical Devices Supply Chain Organization on a regional and global basis.
• Proven talent development champion - plays a critical role in building organizational capability in Ethicon (e.g.: End-to-End Lean, IBP, S&OP, FPX, NPI and product life cycle management)
• Ability to deliver on platform performance metrics and shared goals in alignment with Ethicon Supply Chain Performance Metrics.

Requirements

• Bachelor’s degree Engineering, Business or Supply Chain, MBA Specialization in Supply Chain & Operation Management or Graduate degree in Science, Business, Engineering (strongly preferred)
• Minimum 10 years’ experience in complex Supply Chain environment
• Must have 5 or more years people / team management experience
• Hands-on working experience with strong track record in at least 2 of the following areas required: supply / demand planning / IBP and S&OP management / financial processes / MRP systems / inventory / distribution / order management
• Proven track record in delivering ‘Best in Class’ business results through innovative customer focused solutions
• Demonstrate a very good understanding of the entire Value Chain, and a keen understanding of how both commercial and supply chain decisions impact the Customer and financial performance.
• Problem solving mentality and “can do” attitude. Strong leadership, analytical, problem solving, reasoning skills and the ability to master complexity is required
• Able to analyze multiple data sources in high pressure environment to give prompt recommendations & solutions.
• Strong influencing and articulation skills to enable effective communication and gain alignment with stakeholders. Ability to articulate and simplify Supply Chain challenges to all stakeholders, quick decision-making, to work under time pressure, and the capacity to make good judgement in situations. Accuracy and prioritization in a fast-paced environment are required.
• Must have experience in planning processes, inventory management and financial knowledge.
• Strong collaboration, partnering and negotiation skills. Able to work with diverse group of people, and act as a change agent. Seek for feedback to ensure alignment across stakeholders, followed by prompt execution on positive actions.
• Interpersonal communication skills and team building is required.
• Superior planning and organization skills. The ability to master prioritization process by seeking sponsors and partners feedback is required.
• Leading and developing high performing cross-functional and matrix teams
• Proficiency using ERP / planning system (e.g. SAP, APO, OMP, Tableau, Power BI) experience in implementation and deployment of tools is preferred
• This position can be Singapore or Pune based and may require up to 10% travel

For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world’s most pressing healthcare challenges.

We know that the success of our business – and our ability to deliver meaningful solutions – depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued, and our people can reach their potential.

At Johnson & Johnson, we all belong.

d²X Expertise is a global IT Services company dedicated to Project Management, Service Management and Contract Management operations.

We provide to our customers, CxOs (CIO, CTO, COO, CEO) of multinational, or large international companies, a full range of services to secure their commitments.

Headquartered in France with offices in Belgium, Switzerland and Singapore. Our consultants have both a strong experience and the right soft skills to steer and manage multi-level projects and complex IT projects.

• Project Management: PM in infrastructure, solution, application, IT Project Office set-up, Business Analyst…
• Service Management: implement ITIL process, Service Catalog, SLA, KPI, Change Management, Service Delivery Management, Outsourcing Contract Management)
• Contract management: Transition Manager, Relationship Manager, Contract manager..

We serve key accounts across Asia & Europe in multiple industries which includes Manufacturing, Financial Services, Transportation & Logistics, Telecom.

KEY ACTIVITY

As an IT Operator, you will play a key role in overseeing the availability and performance of the IT systems, infrastructure, and processes that support our data operations. Your responsibilities will include proactively monitoring and addressing potential issues such as batch delays, FileSystem errors, and system anomalies.

Key Responsibilities:

1. Batch Job Management: Monitor end-of-day batch processes to ensure timely initiation. Conduct initial analysis of failures, perform recovery actions, and escalate to relevant stakeholders when needed. Check critical job milestones to ensure completion on schedule.
2. Application System & Infrastructure Monitoring: Continuously monitor alerts for any issues with applications, servers, services, disk space, or other system resources, and notify support teams when necessary.
3. Service Requests & User Support: Handle user requests such as running one-time jobs, scheduling new tasks, copying/resending files, troubleshooting transactional issues, and involving experts when required.
4. Software Release Support: Assist in supporting software releases by pausing and resuming batch jobs as needed, ensuring that all systems are operational for post-release user testing.
5. System Patch & Upgrade Support: Support the execution of regular system patches and third-party upgrades, ensuring minimal disruption during these activities.
6. Disaster Recovery & Business Continuity: Maintain awareness of disaster recovery plans to ensure continuous operations and minimize disruptions in the event of a disaster.

Required Skills & Experience:

• Batch Processing: Familiarity with batch job processing and troubleshooting.
• TWS (Tivoli Workload Scheduler): Proficient in TWS for creating and analyzing plans, as well as troubleshooting issues related to job failures and system resources.
• Scripting: Strong knowledge of Unix Shell scripting.
• TWS Administration: Experience with TWS functions, including installation, configuration, maintenance, and troubleshooting.
• Expert Troubleshooting: Expertise in resolving issues with the Master Domain Manager, FTA Unlinks, failed jobs, and full file systems.
• Ticketing Tools: Experience with Jira and HP Quality Center for managing and tracking issues.
• System Performance Monitoring: Proven experience in system performance evaluation and tuning to optimize efficiency.

Additional Responsibilities:

• Risk Management: Proactively identify risks and raise issues with the client team along with mitigation plans.
• Business Process Management: Support Business Continuity Planning (BCP) and process documentation/analysis.
• Leadership & Organization: Ability to plan, organize, lead, and manage tasks efficiently.

Communication & Coordination:

• Strong communication skills for collaborating with staff at all levels.
• Advanced customer service capabilities.
• Ability to schedule and facilitate meetings with both offshore and onsite teams.

Financial & Control Activities:

• Ability to detect anomalies in financial reports, budgets, and other documents.
• Experience in resource management and performance reviews.
• Capability to manage tasks related to forecasting, financial projections, and segregation of duties.

We are looking for a dedicated and personable Service Operator to join our team. As a Service Operator, you will be the first point of contact for our guests over the phone, ensuring that their requests and inquiries are handled efficiently and with the utmost professionalism. This role is crucial to delivering the exceptional guest experience Mondrian Singapore Duxton is known for.

Key Responsibilities:

• Answer all incoming calls promptly and professionally, directing them to the appropriate departments or handling guest requests directly.
• Process guest requests, such as room service, housekeeping, or maintenance needs, and ensure timely follow-up and resolution.
• Provide accurate information about hotel facilities, services, and local attractions to guests.
• Manage internal communication between departments to coordinate and fulfill guest needs seamlessly.
• Record and log guest requests and any service issues, ensuring clear communication and efficient solution.
• Handle emergency calls and follow hotel protocols to ensure guest and staff safety.
• Assist with wake-up calls and other routine guest service requests.
• Uphold hotel standards in all interactions to ensure a positive and welcoming guest experience.

Qualifications:

• Experience: Previous experience in a customer service role; experience in hospitality or hotel services is a plus.
• Communication Skills: Strong verbal communication skills in English; additional languages are an advantage.
• Technical Skills: Familiarity with hotel phone systems and property management systems is helpful.
• Customer Service: Friendly, patient, and committed to providing exceptional guest service.
• Problem-Solving: Ability to handle guest inquiries or issues calmly and efficiently.
• Team Player: Work collaboratively with all hotel departments to meet guest needs.
• Flexibility: Willing to work in shifts, including weekends, nights, and holidays.

How do I deliver this?

• Tell it like it is- Authentic, honest, you mean it, sincere, true.
• Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.
• I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.
• Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.
• Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

Machine Operation:

• Operate and maintain woodworking machinery (e.g., saws, drills, sanders, routers, planers, etc.)
• Set up and calibrate machines based on production requirements and design specifications
• Monitor machine operation to ensure high-quality, consistent output

Carpentry Production:

• Read and interpret blueprints, technical drawings, and work orders to produce precise wood products
• Measure and cut wood pieces to specified sizes and shapes
• Assemble wooden components into finished products using appropriate tools, fasteners, and adhesives

Quality Control:

• Inspect finished products for defects, ensuring adherence to design specifications and quality standards

Material Handling:

• Ensure that raw materials are readily available for production and efficiently used to minimize waste
• Organize and maintain materials for future production need

Maintenance and Safety:

• Perform routine maintenance and cleaning of woodworking tools and machinery to ensure they remain in optimal working condition
• Report machine malfunctions or required repairs to supervisors or maintenance teams

Collaboration and Communication:

• Work with team members to meet daily production targets and deadlines
• Communicate effectively with supervisors, design teams, and quality control to ensure product specifications and requirements are met
• Follow instructions and feedback from supervisors regarding any adjustments to work processes or materials

Requirements:

• Proficiency in Chinese and English. (The machine and system are in Chinese, require to coordinate with China)
• Can read 2D, 3D drawing
• 5 days Work Week

Job Description

The Crane Operators are responsible for keeping their equipment well maintained and safe, prior to operating the equipment. In addition, the Crane Operator must constantly inspect the crane cables and hooks for signs of wear and tear and ensure that the weight loads and lifting capacities are not exceeded.

Responsibilities

• Follow instructions
• Understand and comply with safety requirements
• Operate mobile crane at various sites as required
• Perform pre-operational inspections, safety checks, test lifts and load chart calculations
• Communicate with assign crew to determine the best placement of the crane for planned lifts
• Participate in rigging procedure when required
• May perform other related duties as required
• Participate in safety / tool box meetings
• Participate in on the job training and any additional training
• Perform daily checks and Maintain operational log sheet
• Perform safe lifting operation at various site as required Report immediate if any defect

Requirements

• Possess Class 5 Singapore driving license and Mobile Crane Operator Certificate
• Valid Certificate of Registration with MOM
• Ability to complete applicable reports and records
• Able to communicate effectively with staff and others involved in the lifting operation
• Sound knowledge of the safety requirement and operating procedures of the mobile cranes
• Physically healthy and fit
• Minimum 15 years of relevant experience in similar capacity
• SOC (Oil / Petrochemical)

Braemar is one of the world’s largest shipbrokers and a provider of expert advice in shipping investment, chartering, and risk management to the marine and energy industries with offices in the UK, Switzerland, Greece, Spain, USA, Australia, China, UAE, Singapore, India and Brazil. The Group comprises two operating divisions: Shipbroking, and Corporate Finance. These work together to offer a unique combination of skills for clients, at anytime, anywhere in the world. Shipbrokers act as intermediaries between two parties in the shipping industry.

Key Responsibilities

Reporting to the Operator Manager, you will work alongside colleagues in our Singapore office to provide ship operations support to the Dry Cargo Desk.

Job Responsibilities:

• Oversee end-to-end operation of the vessels, ensuring the highest level of service delivery.
• Coordinating with various parties like Owners/Charterers/Brokers on day-to-day operational matters.
• Close monitoring of the vessel’s movement and performance.
• Resolving operational issues to ensure the smooth running of voyages.

Education, Experience and Skills:

• Diploma level ( Maritime Studies desirable)
• Minimum 2 years of experience in the field of Shipping Operations (Dry Bulk desirable)
• Understanding of Shipping terminology
• Good written and spoken English
• Excellent team player
• Attention to detail

The LNG Operator will collaborate closely with internal stakeholders to manage all aspects of cargo and commercial operations and develop relationships with counterparties.

He/she will ensure obligations arising from trading contracts are met, optimize profitability and minimize losses as well as support the development of new contracts.

Responsibilities:

• Stay abreast of the global LNG market supply and demand drivers.
• Liaise with counterparty operators to coordinate operational requirements as set out in the agreements
• Coordinate cargo documentation exchange, import/export permits declaration for regulatory compliance, and liaise with terminals, vessels, and counterparts in completing all the cargo documents
• Appoint independent surveyors and review surveyor reports and verify cargo quantity in accordance with agreed measurement & testing protocols
• Facilitate invoicing and payment process, demurrage calculation and invoicing, and manage inventory of post-operation paperwork.
• Ensure that all pertinent information is entered in an accurate and timely manner into trading systems
• Monitor inventory and cargo quality of storage tank at the terminal; coordinate storage & reload activities.
• Review term sheet/agreement for operational excellence and compliance.

Requirements:

• Bachelor's Degree
• At least 2 year's experience working as an LNG Trading Operator with a physical trading company

Contact:

Dawn Gulanes

[email protected]

EA Licence no. 18S9419 | EA Personnel no. R1551518

Context:

Reporting to the Head of Monitoring, you will be the eyes and ears of the IT system. You ensure the availability and performance of the infrastructures, equipment, software and processes supporting the data in order to anticipate anomalies, batch delays, FileSystem problems, and the like.

Job Description:

• Contribute to IT projects for Antaes clients
• Batch Job Management - monitor the end-of-day batch and ensure that it starts on the prescribed time, perform first level analysis if there’s failure, perform recovery and involve other stakeholders when necessary. Do a milestone check of the critical jobs to ensure they complete on time and do the proper escalation if there’s any delay.
• Application System and Infrastructure Monitoring – constantly monitor the alerts from the monitoring tool that tells whether an application, server, website, service, disk space or other system resources are having issue and inform the support persons if necessary.
• Service Requests and User Support – handling of user requests such as running of one-time job, scheduling of new job, copying and resending of file, troubleshooting transactional problem and involving other experts if necessary.
• Software Release Support – support the regular release of new software from development teams by stopping and resuming the batch when necessary and ensuring all systems are available for user sanity testing after release deployment.
• System Patch and Upgrade Support – support the regular third-party system upgrade and patches and minimize any disruption
• Disaster Recovery and Business Continuity Support – awareness and readiness of the disaster recovery plans to ensure continuous operation and minimize disruption in case of disaster.
• Contribute to the promotion of Antaes services on top of assistance provided to clients.

Job Requirements:

• Education Level: Bachelor’s Degree
• At least 5 years of working experience in similar fields and roles
• Knowledge of the requirements of IT production (Banking System)
• Familiar with UNIX / TWS / SHELL Script / Python / Splunk

Analysis, development and evaluation activities:

• Familiarity with batch Processing
• Deep knowledge in TWS (Tivoli Dynamic Works Console) to create a New Plan, and reverse knowledge to scratch a plan analysis.
• Good knowledge in Unix Scripts & Shell Scripting.
• TWS administration experience with its functions to Plan, Install, Configure, Upgrade, Maintain and Troubleshoot failures.
• Expert in Troubleshooting & Resolution of problems with the Master Domain Manager.
• Expert in Troubleshooting & Resolution of problems with FTA Unlinks.
• Expert knowledge in troubleshooting Failed jobs and file system full issues
• Knowledge in ticketing tools Jira & HP Quality Center
• Proven experience with monitoring and evaluating system performance and performing tuning functions to achieve optimal system efficiency.

Organization, management and implementation activities:

• Identify risks and issues proactively and take it up to the client team with mitigation plan.
• Business Process Management (BCP)
• Process Documentation and Process Analysis
• Planning, Organizing, Leading, and Controlling

Communication, contact, animation and sales activities:

• Ability to communicate effectively with all staff levels
• Advanced customer service skills
• Scheduling meetings with offshore team as well as onsite team

Financial and control activities:

• Detecting overlaps and anomalies (Financial budgets, financial reports, profit and loss statements, balance sheets, etc.,)
• Segregation of duties - splitting tasks for bookkeeping, deposits, reporting, and auditing
• Forecasting and making projections
• Resource management
• Performance reviews, and verification processes

Job Description.

• Operate pressing machines
• Sort linens, clothing, and other laundry items.
• Follow all safety protocols.
• Other ad-hoc duties.

Requirements

• Able to speak English
• Good to know ironing.

*Work Location Laundry Plant located within Shangri-La Singapore.

*Lunch Provided.

*Company transport provided to and from Newton MRT.

Job Scope:

a. Perform soldering of PCBA with microscope;

b. Assist in SMT basic setup (OJT to be provided) e.g., Kitting Process, Tape and Reel Feeder loading, In-Process Checks; and

c. Cleanroom working environment, with donning of ESD apparels such as smock, shoes, hairnet, mask.

Requirements:

a. Basic manual soldering experience, with understanding of electronic and PCB Board, soldering processes;

b. Education level N level and above; and

c. Able to converse and understand assembly instructions written in English.

Training:

a. Training will be provided for successful candidates to perform his/her job scope.

* Soldering of through-hole and surface mount soldering

* Rework method

* SMT preparation

The working hours are as follows:

Mondays to Thursdays: 8.30am to 6.00pm

Fridays: 8.30am to 5.30pm

Meal Breaks: 1 hour

The basic monthly salary will commensurate with the shortlisted candidate’s work experience, negotiable.

lifting and moving materials around a construction site as safely and efficiently as possible.

Conducting machine safety checks each day.

Work in compliance with safety regulations and procedures.

Prepare and update daily log of material transportation which includes the position of materials and type of materials.

Present the day to day report to the Site Supervisor and Project Engineer.

Employ levers, pedals, and buttons efficiently.

Ensure all loads are in accordance with crane limits.

Assemble and set up crane towers at the Construction sites.

Maintain heavy lifting cables on a uniform basis.

Stay updated about your knowledge of crane functions and its operations.

Operate Tower crane as per the deployment schedule assigned by the Managers/Supervisors ;

To carry out daily checks of the assigned vehicle to ensure safe lifting operations at all time ;

Maintain assigned crane in clean and tidy working condition ;

Perform risk assessment of surroundings and goods to be lifted so as to ensure that the lifting operations can be carried out safely

The Operator is required to perform soldering of PCB, electronics and wiring harness etc.

The Operator must have a solid understanding of electronic components and PCB, soldering processes including through-hole and surface mount soldering/rework and ability to work and solder under microscope for long hours (minimum 8 hrs).

The Operator must also have knowledge of conformal coating processes, such as application methods of spray/manual brushing process.

The Operator must be able to work under cleanroom environment, with donning of ESD apparels such as smock, shoes, hairnet, mask.

The working hours are as follows:

Mondays to Thursdays: 8.30am to 6.00pm

Fridays: 8.30am to 5.30pm

Meal Breaks: 1 hour

Education level:

N level, NITEC in Electronics & Internet of Things or NITEC in Microelectronics is preferred though not essential.

Understanding of assembly instructions and specifications is necessary for complying with procedures and meeting quality standards.

Fresh graduate, or 1-2 years of working experience.

Ability to work independently.

Open to Singaporeans and Singapore Permanent Residents only.

The basic monthly salary will commensurate with the shortlisted candidate’s work experience, negotiable.

Role Summary

You will be the eyes and ears of the IT system. You ensure the availability and performance of the infrastructures, equipment, software and processes supporting the data. In order to anticipate anomalies, batch delays, FileSystem problems, etc.

Main Responsibilities

• Batch Job Management - Monitor the end-of-day batch and ensure that it starts on the prescribed time, perform first level analysis if there’s failure, perform recovery and involve other stakeholders when necessary and do a milestone check of the critical jobs to ensure they complete on time and do the proper escalation if there’s any delay.
• Application System and Infrastructure Monitoring – Constantly monitor the alerts from the monitoring tool that tells whether an application, server, website, service, disk space or other system resources are having issue and inform the support persons if necessary.
• Service Requests and User Support – Handling of user requests such as running of one time job, scheduling of new job, copying and resending of file, troubleshooting transactional problem and involving other experts if necessary.
• Software Release Support – Support the regular release of new software from development teams by stopping and resuming the batch when necessary and ensuring all systems are available for user sanity testing after release deployment.
• System Patch and Upgrade Support – Support the regular third party system upgrade and patches and minimize any disruption
• Disaster Recovery and Business Continuity Support – Awareness and readiness of the disaster recovery plans to ensure continuous operation and minimize disruption in case of disaster.

Qualifications & Experience

• Bachelor’s Degree in Information Technology of related fields.
• At least 5 years of relevant working experience.
• Knowledge of the requirements of IT production (Banking System).
• Knowledge in UNIX / TWS / SHELL Script / Python / Splunk.
• Ability to work under pressure, rigorous and committed.
• Has Sense of organization, Sense of planning and Sense of service to be rendered.

Analysis, development and evaluation activities:

• Familiarity with batch Processing.
• Deep knowledge in TWS (Tivoli Dynamic Works Console) to create a New Plan, and reverse knowledge to scratch a plan analysis.
• Good knowledge in Unix Scripts & Shell Scripting.
• TWS administration experience with its functions to Plan, Install, Configure, Upgrade, Maintain and Troubleshoot failures.
• Expert in Troubleshooting & Resolution of problems with the Master Domain Manager.
• Expert in Troubleshooting & Resolution of problems with FTA Unlinks.
• Expert knowledge in troubleshooting Failed jobs and file system full issues.
• Knowledge in ticketing tools Jira & HP Quality Center.
• Proven experience with monitoring and evaluating system performance and performing tuning functions to achieve optimal system efficiency.

Organization, management and implementation activities:

• Identify risks and issue proactively and take it up to the client team with mitigation plan.
• Business Process Management (BCP).
• Process Documentation and Process Analysis.
• Planning, Organizing, Leading, and Controlling.

Communication, contact, animation and sales activities:

• Ability to communicate effectively with all staff levels.
• Advanced customer service skills.
• Scheduling meetings with off shore team as well as onsite team.

Financial and control activities:

• Detecting overlaps and anomalies (Financial budgets, financial reports, profit & loss statements, balance sheets, etc.)
• Segregation of duties - splitting tasks for bookkeeping, deposits, reporting, and auditing.
• Forecasting and making projection.
• Resource management.
• Performance reviews, and verification processes.

Responsibilities:

• Able to answer calls and handle situations quickly and accurately with quality customer service level
• Ensure guests receive the most cordial attention when they contact our hotline
• Able to understand and handle guests’ requests tactfully and smoothly
• Assist with any basic requests such as invoicing, in-house restaurant enquiries, operating hours of the facilities and outlets in the Hotel, Lost and Found and basic e-mail enquiries
• Work closely with all hotel staff to provide our guests with friendly, courteous and efficient personal service at all times
• Must be able to handle computer terminals at the call centre and Front Office respectively
• Ensure that there are adequate supplies of forms and stationeries for Front Office
• Assist with any other duties that may be assigned from time to time by the management

Requirements:

• Relevant work experience as telephone operator/call centre agent will be preferred
• Able to perform 3 rotating duties including overnight shift, weekends and public holidays
• Excellent interpersonal and human relations abilities
• Good communication skills
• Basic computer skills, with basic Microsoft Office knowledge

PARKROYAL COLLECTION Pickering, Singapore is dedicated to providing equal employment opportunities, including individuals with disabilities.

We regret that only shortlisted candidates will be notified.

Assisting Guest Services Manager in managing the hotel call centre (One Connect) daily operations, plays a pivotal role in ensuring smooth operations and exceptional customer service. Supervising and motivating the team, handling escalated customer issues and optimizing One Connect performance to meet or exceed established goals.

Responsibilities:

• Oversee all incoming calls from guests and ensure prompt, courteous and accurate responses to their inquiries, requests and concerns
• Resolve escalated issues efficiently and provide appropriate solutions to ensure guest satisfaction
• Update and conduct daily handover log and briefing to provide and elaborate latest and updated information to the team
• Ensure the team always adhere to company policies, SOPs and acted according to the company code of conducts or employee handbook
• Regularly monitor and respond to guest inquiries received through email, ensuring timely accurate responses. Prioritize urgent matters and delegate tasks within the team to ensure efficient handling of emails
• Conduct regular performance evaluations, providing constructive feedback and recognition for accomplishments
• Develop and deliver comprehensive training programs for One Connect team, focusing on customer service skills, product knowledge, communication techniques, and problem solving abilities. Ensure that the team are equipped with the necessary skills to provide exceptional service to guests
• Provide new hires with on boarding training to familiarize them with One Connect processes, systems and customer service expectations
• Offer ongoing guidance, coaching and support to the team to enhance their performance and identify opportunities for improvement
• Monitor and analyse call centre metrics, such as call volume, average handling time, response time and abandoned rate. Identify trends, implement process improvements and develop strategies to optimize team performance and exceed service level goals
• Fully aware with the Emergency Procedures and One Connect contingency plan in the event of any system down
• Liaise with various hotel areas and departments, including Front Desk, Guest Relations, Concierge & Bell, Reservation, Housekeeping, Food & Beverage, Sales & Catering and others to maintain and to ensure seamless communication and coordination of guests requests and concerns
• To assist with any other duties that may be assigned from time to time by the management

Requirement:

• possess minimum ‘N’ level certification
• Minimum of 2 years of experience in a Call Centre environment, preferably in the hospitality industry
• Previous experience in a leadership or supervisory role within a Call Centre setting
• Able to work rotating shifts including night shift, weekends and/or public holidays
• Experience in handling escalated calls and resolving customer issues effectively
• Familiarity with Call Centre metrics and performance management
• Excellent verbal and written communication skills, with the ability to convey information clearly and concisely
• Strong customer service orientation, with the ability to handle challenging situations with empathy and professionalism
• Excellent organizational and multitasking abilities with attention to details
• Able to work under stress and fast paced environment

PARKROYAL COLLECTION Pickering, Singapore is dedicated to providing equal employment opportunities, including individuals with disabilities.

We regret that only shortlisted candidates will be notified.

• Operate, maintain and ensure safety while operating the crane.
• Inspect the crane regularly for repair and ensure it is in good working condition for the next day operations.

Requirements:

• Holds a valid Crawler Crane Certificate
• At least 3 years of crawler crane operation experience.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Execute daily production activities on the production line according to work instructions, including tofu making operations.
• Ensure cleanliness and hygiene standards are maintained in the production area.

Requirements:

• PSLE and above
• At least 1 year of relevant working experience.
• Able to work in hot, humid and wet environment.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

• Operate, maintain and ensure safety while operating the crane.
• Inspect the crane regularly for repair and ensure it is in good working condition for the next day operations.

Requirements:

• Holds a valid Crawler Crane Certificate
• At least 3 years of crawler crane operation experience.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Operator

Working Location: Kian Teck Ln (Pioneer)
Working Days: 5 Days
Working Hours : 8am - 5pm
Salary: $ 1,600 + Attendance Allowance $90 + Transportation Allowance $80 + AWS 13th Salary + Variable Bonus provided

Job Responsibilities (Not cell specific as all operators requires for cross-cell trainings):

• Follow work instructions.
• Operate equipment / tools / machinery to prepare and assemble product.
• Ability to read print schematics and requests.
• Assure product meets all quality standards.
• Test and inspect products per procedure.
• Keep area and equipment clean and organized.
• Check and fill out necessary reports, manufacturing orders, scrap, production times, rejects, etc.
• Work under direct supervision on standardized duties and tasks using established procedures or written instructions.

Job Requirement:

• Relevant experience in manufacturing industry.
• Basic understanding of data analysis Demonstrate knowledge with computer systems.

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

• Perform daily production tasks.
• Check on quality and comply to the safety regulations.
• Perform other duties as assigned.

Requirements:

• Technical qualification or equivalent
• At least 2 years of experience in manufacturing industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Execute daily production activities on the production line according to work instructions, including tofu making operations.
• Ensure cleanliness and hygiene standards are maintained in the production area.

Requirements:

• PSLE and above
• At least 1 year of relevant working experience.
• Able to work in hot, humid and wet environment.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

• Execute daily production activities on the production line according to work instructions, including tofu making operations.
• Ensure cleanliness and hygiene standards are maintained in the production area.

Requirements:

• PSLE and above
• At least 1 year of relevant working experience.
• Able to work in hot, humid and wet environment.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Job Highlights

• Great exposure to a large Japanese MNC
• Nearest MRT: Bedok (Walking distance to work location)
• Working Hours: Rotating Shift work morning / night (5-2)
• Company Gym

Job Summary

We are seeking a skilled and reliable Machine Operator to join our team. The Machine Operator will be responsible for setting up, operating, and maintaining machinery to ensure efficient production processes. This role requires attention to detail, a commitment to safety, and a focus on quality output.

Job Description

• Prepare machinery for operation by setting up necessary components and materials, and adjusting machine settings for optimal performance.
• Operate equipment according to standard operating procedures (SOPs).
• Inspect products for quality and consistency.
• Identify and report defects or irregularities in the production process.
• Perform routine maintenance and cleaning of machinery.
• Troubleshoot mechanical issues and coordinate repairs when necessary.
• Adhere to all safety guidelines and procedures.
• Ensure compliance with company policies and industry regulations.
• Maintain accurate logs of machine operation and production outputs and document any issues or downtime for review.
  

Requirements

• Education minimally GCE 'N' levels or above.
• Has experience working in a manufacturing or production setting.
• Basic knowledge of MS applications such as Microsoft Excel.
• Ok with working in a clean room environment

• Operate, maintain and ensure safety while operating the crane.
• Inspect the crane regularly for repair and ensure it is in good working condition for the next day operations.

Requirements:

• Holds a valid Crawler Crane Certificate
• At least 3 years of crawler crane operation experience.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996