Johnson & Johnson is currently seeking a Senior Manager, APAC Wound Closure & Biosurgery Supply Chain. This is a regional role that can be based in Singapore or Pune, India.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Position Overview:

As an integral part of J&J MedTech Supply Chain organization that aspires to be the undisputed partner of choice for our customers as the world’s best-in-class supply chain, the regional Senior Manager, Wound Closure & Biosurgery is responsible for the overall planning processes and end-to-end supply chain orchestration for the 2 platforms Wound Closure and Biosurgery within Surgery Business Unit.

The main responsibility of this role is to optimize supply chain performance, consistently meet customer expectations and responsible for Integrated Business Planning (IBP) processes for Wound Closure & Biosurgery.

This role is a critical leadership position, responsible for the alignment of APAC Wound Closure & Biosurgery with the APAC Surgery Supply Chain, APAC Commercial and Global Supply Chain on strategy alignment and executions.

Expectation of the role is that he/she is the primary liaison with Global Supply Chain, Global Plan, Regional Commercial and market supply chain teams for accountable platforms (Wound Closure & Biosurgery) to ensure achievement of aligned business goals and objectives.

Key Responsibilities

With expertise in End-to-End Supply Chain process improvement, this individual will lead the Regional Planning Team and proactively coordinate cross-functional resources required for THREE major areas:

1. Customer Focus:

• Drive cross-functional collaboration to understand customer needs and translate external customer requirements into supply chain deliverables
• Set aligned target & manage service performance metrics for the specific platform (e.g., OTiFD, Backorder, MAPE/Bias, Inventory, ESO, GP etc.) and drive continuous improvements in this area
• Accountable for Wound Closure Healing & Biosurgery E2E supply chain - demand, supply and distribution planning processes that drive cost-effective inventory availability and gross profit, whilst ensuring customer service through a robust IBP process; provides leadership and guidance to teams and APAC markets
• Partner across Local/Regional/Global stakeholders to execute IBP according to blueprint. Drive balancing demand vs. supply decisions + eventual product allocations
• Responsible for regional Wound Closure and Biosurgery IBP with regional Surgery IBP/DP Lead and global SC & Plan teams
• Drive cross-functional collaboration with finance and commercial partners to reconcile and synchronize demand with sales expectations, delivering optimal customer service to end customers whilst managing inventory to target level
• Provide clear leadership vision to teams and markets to attain process efficiencies by continually reducing forecast error whilst increasing customer service performance
• Initiate actions/programs to drive significant improvement of service KPIs & agility (e.g., direct-ship, Inventory entitlement model, etc.), be accountable on the regional execution through strong collaboration with Global, markets and functional partners
• Partnering with Regional Surgery IBP/DP Leader, align Regional Consensus Demand Forecast for Operational and Strategic Planning for Global Manufacturing Capacity Planning with right E2E Network and Inventory
• Liaise with Global, Market & Commercial partners to drive resolution of major supply issues for Wound Closure & Biosurgery platforms
• Lead & Manage the regional execution of Wound Closure & Biosurgery Global & Market Transformational Program
• Identify and prioritize customer centric End-to-End Supply Chain solutions, whilst simplifying and standardizing for impact (Faster, Fewer, Bigger, Better)

2. Excellence in Execution:

• Drive changes and new ways of E2E Value Chain thinking, introducing and leveraging best practices, learning models and process excellence principles, all in the pursuit of core planning and end-to-end supply chain excellence
• Develop and optimize to ensure that appropriate planning processes and systems are in place to execute the planning operations
• Improve overall supply network agility to increase our ability to respond to Customer needs in local markets. Ensures initiation of corrective actions with the functional organizations when performance varies to target
• Collaborate with Global Plan and Functional Teams (Quality, RA, PLAN, SOURCE, MAKE, DELIVER, IT) to develop and implement end-to-end supply chain excellence and customer service, including developing product supply strategy to effectively meet market requirements (labeling, late-stage customization, lead-times, cycle-times, service levels)
• Establish processes for managing the Tender Planning, RA License expiry & renewal etc.
• Interface & manage the escalation point between Regional Franchise Supply Chain, Finance and Wound Closure & Biosurgery platform Global Plan & Commercial Partners
• Ensure understanding and communication on business consequences arising from trade-offs concerning the planning activities through applying scenario planning and issue resolution for decision-making as required
• Organize and present information that ensures timely forecasting communications and common goals and objectives across all functional areas and markets
• Lead and support supply chain customer solution initiatives that enable business plan attainment for current and future years
• Establish and consistently use FPX methodology / LEAN / Six Sigma to drive Execution Excellence, delivering cross functional end-to-end initiatives
• Ability to manage resources & processes in dynamic scenarios

3. Strategic Platform and Talent Development:

• Represent the customer and serve as interface between the Global Plan, Global Supply Chain and Regional Supply Chain Team, including a strong connection to local and regional organization
• Shared accountability on metrics that drive Surgery value (Compliance & Quality, Customer Service, Growth, Efficiency) and Wound Closure & Biosurgery business performance
• Work with Global Plan, Platform Leads and Value Stream Leads on efficient product life-cycle management and ensure continuous complexity reduction and “waste” removal across end-to-end value chain that is impacting downstream in region and markets
• Collaborate with regional commercial partner on NPI (ensuring Speed-to-Market) and Lifecycle Management (LCM) activities and shared accountability for business impact on GP including inventory, CIP attainment
• Support and own talent development for self and team, to build capabilities in the region and create a strong pipeline of leaders
• Supervise, coach and guide direct and indirect reports to continuously build professional skills (e.g., E2E supply chain excellence, translating data to insights, advance analytics and digital solutions and mine data from appropriate systems and carry out complex analysis for business requests) and leadership capabilities (e.g., articulation and influencing, developing leaders)
• Forge an environment that embraces Diversity, Equity & Inclusion

Critical Success Factors:

• Demonstrated depth of business unit product knowledge and insights of business unit customers.
• Ability to lead with limited authority and provide direction and drive positive change.
• Ability to drive innovation, prioritize and collaborate in a heavily matrixed environment.
• Effective interdependent and proactive partnering with key stakeholders in Ethicon and broader Medical Devices Supply Chain Organization on a regional and global basis.
• Proven talent development champion - plays a critical role in building organizational capability in Ethicon (e.g.: End-to-End Lean, IBP, S&OP, FPX, NPI and product life cycle management)
• Ability to deliver on platform performance metrics and shared goals in alignment with Ethicon Supply Chain Performance Metrics.

Requirements

• Bachelor’s degree Engineering, Business or Supply Chain, MBA Specialization in Supply Chain & Operation Management or Graduate degree in Science, Business, Engineering (strongly preferred)
• Minimum 10 years’ experience in complex Supply Chain environment
• Must have 5 or more years people / team management experience
• Hands-on working experience with strong track record in at least 2 of the following areas required: supply / demand planning / IBP and S&OP management / financial processes / MRP systems / inventory / distribution / order management
• Proven track record in delivering ‘Best in Class’ business results through innovative customer focused solutions
• Demonstrate a very good understanding of the entire Value Chain, and a keen understanding of how both commercial and supply chain decisions impact the Customer and financial performance.
• Problem solving mentality and “can do” attitude. Strong leadership, analytical, problem solving, reasoning skills and the ability to master complexity is required
• Able to analyze multiple data sources in high pressure environment to give prompt recommendations & solutions.
• Strong influencing and articulation skills to enable effective communication and gain alignment with stakeholders. Ability to articulate and simplify Supply Chain challenges to all stakeholders, quick decision-making, to work under time pressure, and the capacity to make good judgement in situations. Accuracy and prioritization in a fast-paced environment are required.
• Must have experience in planning processes, inventory management and financial knowledge.
• Strong collaboration, partnering and negotiation skills. Able to work with diverse group of people, and act as a change agent. Seek for feedback to ensure alignment across stakeholders, followed by prompt execution on positive actions.
• Interpersonal communication skills and team building is required.
• Superior planning and organization skills. The ability to master prioritization process by seeking sponsors and partners feedback is required.
• Leading and developing high performing cross-functional and matrix teams
• Proficiency using ERP / planning system (e.g. SAP, APO, OMP, Tableau, Power BI) experience in implementation and deployment of tools is preferred
• This position can be Singapore or Pune based and may require up to 10% travel

For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world’s most pressing healthcare challenges.

We know that the success of our business – and our ability to deliver meaningful solutions – depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued, and our people can reach their potential.

At Johnson & Johnson, we all belong.

Job Description

The Crane Operators are responsible for keeping their equipment well maintained and safe, prior to operating the equipment. In addition, the Crane Operator must constantly inspect the crane cables and hooks for signs of wear and tear and ensure that the weight loads and lifting capacities are not exceeded.

Responsibilities

• Follow instructions
• Understand and comply with safety requirements
• Operate mobile crane at various sites as required
• Perform pre-operational inspections, safety checks, test lifts and load chart calculations
• Communicate with assign crew to determine the best placement of the crane for planned lifts
• Participate in rigging procedure when required
• May perform other related duties as required
• Participate in safety / tool box meetings
• Participate in on the job training and any additional training
• Perform daily checks and Maintain operational log sheet
• Perform safe lifting operation at various site as required Report immediate if any defect

Requirements

• Possess Class 5 Singapore driving license and Mobile Crane Operator Certificate
• Valid Certificate of Registration with MOM
• Ability to complete applicable reports and records
• Able to communicate effectively with staff and others involved in the lifting operation
• Sound knowledge of the safety requirement and operating procedures of the mobile cranes
• Physically healthy and fit
• Minimum 15 years of relevant experience in similar capacity
• SOC (Oil / Petrochemical)

d²X Expertise is a global IT Services company dedicated to Project Management, Service Management and Contract Management operations.

We provide to our customers, CxOs (CIO, CTO, COO, CEO) of multinational, or large international companies, a full range of services to secure their commitments.

Headquartered in France with offices in Belgium, Switzerland and Singapore. Our consultants have both a strong experience and the right soft skills to steer and manage multi-level projects and complex IT projects.

• Project Management: PM in infrastructure, solution, application, IT Project Office set-up, Business Analyst…
• Service Management: implement ITIL process, Service Catalog, SLA, KPI, Change Management, Service Delivery Management, Outsourcing Contract Management)
• Contract management: Transition Manager, Relationship Manager, Contract manager..

We serve key accounts across Asia & Europe in multiple industries which includes Manufacturing, Financial Services, Transportation & Logistics, Telecom.

KEY ACTIVITY

As an IT Operator, you will play a key role in overseeing the availability and performance of the IT systems, infrastructure, and processes that support our data operations. Your responsibilities will include proactively monitoring and addressing potential issues such as batch delays, FileSystem errors, and system anomalies.

Key Responsibilities:

1. Batch Job Management: Monitor end-of-day batch processes to ensure timely initiation. Conduct initial analysis of failures, perform recovery actions, and escalate to relevant stakeholders when needed. Check critical job milestones to ensure completion on schedule.
2. Application System & Infrastructure Monitoring: Continuously monitor alerts for any issues with applications, servers, services, disk space, or other system resources, and notify support teams when necessary.
3. Service Requests & User Support: Handle user requests such as running one-time jobs, scheduling new tasks, copying/resending files, troubleshooting transactional issues, and involving experts when required.
4. Software Release Support: Assist in supporting software releases by pausing and resuming batch jobs as needed, ensuring that all systems are operational for post-release user testing.
5. System Patch & Upgrade Support: Support the execution of regular system patches and third-party upgrades, ensuring minimal disruption during these activities.
6. Disaster Recovery & Business Continuity: Maintain awareness of disaster recovery plans to ensure continuous operations and minimize disruptions in the event of a disaster.

Required Skills & Experience:

• Batch Processing: Familiarity with batch job processing and troubleshooting.
• TWS (Tivoli Workload Scheduler): Proficient in TWS for creating and analyzing plans, as well as troubleshooting issues related to job failures and system resources.
• Scripting: Strong knowledge of Unix Shell scripting.
• TWS Administration: Experience with TWS functions, including installation, configuration, maintenance, and troubleshooting.
• Expert Troubleshooting: Expertise in resolving issues with the Master Domain Manager, FTA Unlinks, failed jobs, and full file systems.
• Ticketing Tools: Experience with Jira and HP Quality Center for managing and tracking issues.
• System Performance Monitoring: Proven experience in system performance evaluation and tuning to optimize efficiency.

Additional Responsibilities:

• Risk Management: Proactively identify risks and raise issues with the client team along with mitigation plans.
• Business Process Management: Support Business Continuity Planning (BCP) and process documentation/analysis.
• Leadership & Organization: Ability to plan, organize, lead, and manage tasks efficiently.

Communication & Coordination:

• Strong communication skills for collaborating with staff at all levels.
• Advanced customer service capabilities.
• Ability to schedule and facilitate meetings with both offshore and onsite teams.

Financial & Control Activities:

• Ability to detect anomalies in financial reports, budgets, and other documents.
• Experience in resource management and performance reviews.
• Capability to manage tasks related to forecasting, financial projections, and segregation of duties.

Machine Operation:

• Operate and maintain woodworking machinery (e.g., saws, drills, sanders, routers, planers, etc.)
• Set up and calibrate machines based on production requirements and design specifications
• Monitor machine operation to ensure high-quality, consistent output

Carpentry Production:

• Read and interpret blueprints, technical drawings, and work orders to produce precise wood products
• Measure and cut wood pieces to specified sizes and shapes
• Assemble wooden components into finished products using appropriate tools, fasteners, and adhesives

Quality Control:

• Inspect finished products for defects, ensuring adherence to design specifications and quality standards

Material Handling:

• Ensure that raw materials are readily available for production and efficiently used to minimize waste
• Organize and maintain materials for future production need

Maintenance and Safety:

• Perform routine maintenance and cleaning of woodworking tools and machinery to ensure they remain in optimal working condition
• Report machine malfunctions or required repairs to supervisors or maintenance teams

Collaboration and Communication:

• Work with team members to meet daily production targets and deadlines
• Communicate effectively with supervisors, design teams, and quality control to ensure product specifications and requirements are met
• Follow instructions and feedback from supervisors regarding any adjustments to work processes or materials

Requirements:

• Proficiency in Chinese and English. (The machine and system are in Chinese, require to coordinate with China)
• Can read 2D, 3D drawing
• 5 days Work Week

Braemar is one of the world’s largest shipbrokers and a provider of expert advice in shipping investment, chartering, and risk management to the marine and energy industries with offices in the UK, Switzerland, Greece, Spain, USA, Australia, China, UAE, Singapore, India and Brazil. The Group comprises two operating divisions: Shipbroking, and Corporate Finance. These work together to offer a unique combination of skills for clients, at anytime, anywhere in the world. Shipbrokers act as intermediaries between two parties in the shipping industry.

Key Responsibilities

Reporting to the Operator Manager, you will work alongside colleagues in our Singapore office to provide ship operations support to the Dry Cargo Desk.

Job Responsibilities:

• Oversee end-to-end operation of the vessels, ensuring the highest level of service delivery.
• Coordinating with various parties like Owners/Charterers/Brokers on day-to-day operational matters.
• Close monitoring of the vessel’s movement and performance.
• Resolving operational issues to ensure the smooth running of voyages.

Education, Experience and Skills:

• Diploma level ( Maritime Studies desirable)
• Minimum 2 years of experience in the field of Shipping Operations (Dry Bulk desirable)
• Understanding of Shipping terminology
• Good written and spoken English
• Excellent team player
• Attention to detail

Job Scope:

a. Perform soldering of PCBA with microscope;

b. Assist in SMT basic setup (OJT to be provided) e.g., Kitting Process, Tape and Reel Feeder loading, In-Process Checks; and

c. Cleanroom working environment, with donning of ESD apparels such as smock, shoes, hairnet, mask.

Requirements:

a. Basic manual soldering experience, with understanding of electronic and PCB Board, soldering processes;

b. Education level N level and above; and

c. Able to converse and understand assembly instructions written in English.

Training:

a. Training will be provided for successful candidates to perform his/her job scope.

* Soldering of through-hole and surface mount soldering

* Rework method

* SMT preparation

The working hours are as follows:

Mondays to Thursdays: 8.30am to 6.00pm

Fridays: 8.30am to 5.30pm

Meal Breaks: 1 hour

The basic monthly salary will commensurate with the shortlisted candidate’s work experience, negotiable.

The Operator is required to perform soldering of PCB, electronics and wiring harness etc.

The Operator must have a solid understanding of electronic components and PCB, soldering processes including through-hole and surface mount soldering/rework and ability to work and solder under microscope for long hours (minimum 8 hrs).

The Operator must also have knowledge of conformal coating processes, such as application methods of spray/manual brushing process.

The Operator must be able to work under cleanroom environment, with donning of ESD apparels such as smock, shoes, hairnet, mask.

The working hours are as follows:

Mondays to Thursdays: 8.30am to 6.00pm

Fridays: 8.30am to 5.30pm

Meal Breaks: 1 hour

Education level:

N level, NITEC in Electronics & Internet of Things or NITEC in Microelectronics is preferred though not essential.

Understanding of assembly instructions and specifications is necessary for complying with procedures and meeting quality standards.

Fresh graduate, or 1-2 years of working experience.

Ability to work independently.

Open to Singaporeans and Singapore Permanent Residents only.

The basic monthly salary will commensurate with the shortlisted candidate’s work experience, negotiable.

Context:

Reporting to the Head of Monitoring, you will be the eyes and ears of the IT system. You ensure the availability and performance of the infrastructures, equipment, software and processes supporting the data in order to anticipate anomalies, batch delays, FileSystem problems, and the like.

Job Description:

• Contribute to IT projects for Antaes clients
• Batch Job Management - monitor the end-of-day batch and ensure that it starts on the prescribed time, perform first level analysis if there’s failure, perform recovery and involve other stakeholders when necessary. Do a milestone check of the critical jobs to ensure they complete on time and do the proper escalation if there’s any delay.
• Application System and Infrastructure Monitoring – constantly monitor the alerts from the monitoring tool that tells whether an application, server, website, service, disk space or other system resources are having issue and inform the support persons if necessary.
• Service Requests and User Support – handling of user requests such as running of one-time job, scheduling of new job, copying and resending of file, troubleshooting transactional problem and involving other experts if necessary.
• Software Release Support – support the regular release of new software from development teams by stopping and resuming the batch when necessary and ensuring all systems are available for user sanity testing after release deployment.
• System Patch and Upgrade Support – support the regular third-party system upgrade and patches and minimize any disruption
• Disaster Recovery and Business Continuity Support – awareness and readiness of the disaster recovery plans to ensure continuous operation and minimize disruption in case of disaster.
• Contribute to the promotion of Antaes services on top of assistance provided to clients.

Job Requirements:

• Education Level: Bachelor’s Degree
• At least 5 years of working experience in similar fields and roles
• Knowledge of the requirements of IT production (Banking System)
• Familiar with UNIX / TWS / SHELL Script / Python / Splunk

Analysis, development and evaluation activities:

• Familiarity with batch Processing
• Deep knowledge in TWS (Tivoli Dynamic Works Console) to create a New Plan, and reverse knowledge to scratch a plan analysis.
• Good knowledge in Unix Scripts & Shell Scripting.
• TWS administration experience with its functions to Plan, Install, Configure, Upgrade, Maintain and Troubleshoot failures.
• Expert in Troubleshooting & Resolution of problems with the Master Domain Manager.
• Expert in Troubleshooting & Resolution of problems with FTA Unlinks.
• Expert knowledge in troubleshooting Failed jobs and file system full issues
• Knowledge in ticketing tools Jira & HP Quality Center
• Proven experience with monitoring and evaluating system performance and performing tuning functions to achieve optimal system efficiency.

Organization, management and implementation activities:

• Identify risks and issues proactively and take it up to the client team with mitigation plan.
• Business Process Management (BCP)
• Process Documentation and Process Analysis
• Planning, Organizing, Leading, and Controlling

Communication, contact, animation and sales activities:

• Ability to communicate effectively with all staff levels
• Advanced customer service skills
• Scheduling meetings with offshore team as well as onsite team

Financial and control activities:

• Detecting overlaps and anomalies (Financial budgets, financial reports, profit and loss statements, balance sheets, etc.,)
• Segregation of duties - splitting tasks for bookkeeping, deposits, reporting, and auditing
• Forecasting and making projections
• Resource management
• Performance reviews, and verification processes

lifting and moving materials around a construction site as safely and efficiently as possible.

Conducting machine safety checks each day.

Work in compliance with safety regulations and procedures.

Prepare and update daily log of material transportation which includes the position of materials and type of materials.

Present the day to day report to the Site Supervisor and Project Engineer.

Employ levers, pedals, and buttons efficiently.

Ensure all loads are in accordance with crane limits.

Assemble and set up crane towers at the Construction sites.

Maintain heavy lifting cables on a uniform basis.

Stay updated about your knowledge of crane functions and its operations.

Operate Tower crane as per the deployment schedule assigned by the Managers/Supervisors ;

To carry out daily checks of the assigned vehicle to ensure safe lifting operations at all time ;

Maintain assigned crane in clean and tidy working condition ;

Perform risk assessment of surroundings and goods to be lifted so as to ensure that the lifting operations can be carried out safely

Job Description.

• Operate pressing machines
• Sort linens, clothing, and other laundry items.
• Follow all safety protocols.
• Other ad-hoc duties.

Requirements

• Able to speak English
• Good to know ironing.

*Work Location Laundry Plant located within Shangri-La Singapore.

*Lunch Provided.

*Company transport provided to and from Newton MRT.

Role Summary

You will be the eyes and ears of the IT system. You ensure the availability and performance of the infrastructures, equipment, software and processes supporting the data. In order to anticipate anomalies, batch delays, FileSystem problems, etc.

Main Responsibilities

• Batch Job Management - Monitor the end-of-day batch and ensure that it starts on the prescribed time, perform first level analysis if there’s failure, perform recovery and involve other stakeholders when necessary and do a milestone check of the critical jobs to ensure they complete on time and do the proper escalation if there’s any delay.
• Application System and Infrastructure Monitoring – Constantly monitor the alerts from the monitoring tool that tells whether an application, server, website, service, disk space or other system resources are having issue and inform the support persons if necessary.
• Service Requests and User Support – Handling of user requests such as running of one time job, scheduling of new job, copying and resending of file, troubleshooting transactional problem and involving other experts if necessary.
• Software Release Support – Support the regular release of new software from development teams by stopping and resuming the batch when necessary and ensuring all systems are available for user sanity testing after release deployment.
• System Patch and Upgrade Support – Support the regular third party system upgrade and patches and minimize any disruption
• Disaster Recovery and Business Continuity Support – Awareness and readiness of the disaster recovery plans to ensure continuous operation and minimize disruption in case of disaster.

Qualifications & Experience

• Bachelor’s Degree in Information Technology of related fields.
• At least 5 years of relevant working experience.
• Knowledge of the requirements of IT production (Banking System).
• Knowledge in UNIX / TWS / SHELL Script / Python / Splunk.
• Ability to work under pressure, rigorous and committed.
• Has Sense of organization, Sense of planning and Sense of service to be rendered.

Analysis, development and evaluation activities:

• Familiarity with batch Processing.
• Deep knowledge in TWS (Tivoli Dynamic Works Console) to create a New Plan, and reverse knowledge to scratch a plan analysis.
• Good knowledge in Unix Scripts & Shell Scripting.
• TWS administration experience with its functions to Plan, Install, Configure, Upgrade, Maintain and Troubleshoot failures.
• Expert in Troubleshooting & Resolution of problems with the Master Domain Manager.
• Expert in Troubleshooting & Resolution of problems with FTA Unlinks.
• Expert knowledge in troubleshooting Failed jobs and file system full issues.
• Knowledge in ticketing tools Jira & HP Quality Center.
• Proven experience with monitoring and evaluating system performance and performing tuning functions to achieve optimal system efficiency.

Organization, management and implementation activities:

• Identify risks and issue proactively and take it up to the client team with mitigation plan.
• Business Process Management (BCP).
• Process Documentation and Process Analysis.
• Planning, Organizing, Leading, and Controlling.

Communication, contact, animation and sales activities:

• Ability to communicate effectively with all staff levels.
• Advanced customer service skills.
• Scheduling meetings with off shore team as well as onsite team.

Financial and control activities:

• Detecting overlaps and anomalies (Financial budgets, financial reports, profit & loss statements, balance sheets, etc.)
• Segregation of duties - splitting tasks for bookkeeping, deposits, reporting, and auditing.
• Forecasting and making projection.
• Resource management.
• Performance reviews, and verification processes.

Responsibilities:

• Able to answer calls and handle situations quickly and accurately with quality customer service level
• Ensure guests receive the most cordial attention when they contact our hotline
• Able to understand and handle guests’ requests tactfully and smoothly
• Assist with any basic requests such as invoicing, in-house restaurant enquiries, operating hours of the facilities and outlets in the Hotel, Lost and Found and basic e-mail enquiries
• Work closely with all hotel staff to provide our guests with friendly, courteous and efficient personal service at all times
• Must be able to handle computer terminals at the call centre and Front Office respectively
• Ensure that there are adequate supplies of forms and stationeries for Front Office
• Assist with any other duties that may be assigned from time to time by the management

Requirements:

• Relevant work experience as telephone operator/call centre agent will be preferred
• Able to perform 3 rotating duties including overnight shift, weekends and public holidays
• Excellent interpersonal and human relations abilities
• Good communication skills
• Basic computer skills, with basic Microsoft Office knowledge

PARKROYAL COLLECTION Pickering, Singapore is dedicated to providing equal employment opportunities, including individuals with disabilities.

We regret that only shortlisted candidates will be notified.

Assisting Guest Services Manager in managing the hotel call centre (One Connect) daily operations, plays a pivotal role in ensuring smooth operations and exceptional customer service. Supervising and motivating the team, handling escalated customer issues and optimizing One Connect performance to meet or exceed established goals.

Responsibilities:

• Oversee all incoming calls from guests and ensure prompt, courteous and accurate responses to their inquiries, requests and concerns
• Resolve escalated issues efficiently and provide appropriate solutions to ensure guest satisfaction
• Update and conduct daily handover log and briefing to provide and elaborate latest and updated information to the team
• Ensure the team always adhere to company policies, SOPs and acted according to the company code of conducts or employee handbook
• Regularly monitor and respond to guest inquiries received through email, ensuring timely accurate responses. Prioritize urgent matters and delegate tasks within the team to ensure efficient handling of emails
• Conduct regular performance evaluations, providing constructive feedback and recognition for accomplishments
• Develop and deliver comprehensive training programs for One Connect team, focusing on customer service skills, product knowledge, communication techniques, and problem solving abilities. Ensure that the team are equipped with the necessary skills to provide exceptional service to guests
• Provide new hires with on boarding training to familiarize them with One Connect processes, systems and customer service expectations
• Offer ongoing guidance, coaching and support to the team to enhance their performance and identify opportunities for improvement
• Monitor and analyse call centre metrics, such as call volume, average handling time, response time and abandoned rate. Identify trends, implement process improvements and develop strategies to optimize team performance and exceed service level goals
• Fully aware with the Emergency Procedures and One Connect contingency plan in the event of any system down
• Liaise with various hotel areas and departments, including Front Desk, Guest Relations, Concierge & Bell, Reservation, Housekeeping, Food & Beverage, Sales & Catering and others to maintain and to ensure seamless communication and coordination of guests requests and concerns
• To assist with any other duties that may be assigned from time to time by the management

Requirement:

• possess minimum ‘N’ level certification
• Minimum of 2 years of experience in a Call Centre environment, preferably in the hospitality industry
• Previous experience in a leadership or supervisory role within a Call Centre setting
• Able to work rotating shifts including night shift, weekends and/or public holidays
• Experience in handling escalated calls and resolving customer issues effectively
• Familiarity with Call Centre metrics and performance management
• Excellent verbal and written communication skills, with the ability to convey information clearly and concisely
• Strong customer service orientation, with the ability to handle challenging situations with empathy and professionalism
• Excellent organizational and multitasking abilities with attention to details
• Able to work under stress and fast paced environment

PARKROYAL COLLECTION Pickering, Singapore is dedicated to providing equal employment opportunities, including individuals with disabilities.

We regret that only shortlisted candidates will be notified.

Role and Responsibilities:

• Fully support the school’s Health and Safety policies and follow all procedures.
• Adhere to all Safeguarding policies, raising concerns and following reporting lines.
• Uphold and promote the Dover Court International School Mission and Values, fostering an inclusive, respectful, and supportive community where every individual is valued.
• Carry out duty supervision as required.
• Be punctual and professional, demonstrating personal responsibility at all times.

Learning and Teaching:

• Ensure that all students are accounted for through accurate register taking.
• Ensure that plans and resources prepared are delivered and that the learning environment is both safe and productive and, where appropriate to subject specialism, plan and deliver lessons.
• Ensure in our diverse learning community that the needs of all learners are met and that plans are followed as explained.
• Successfully manage classroom behaviour in accordance with the school’s Behaviour Policy, fostering an environment of mutual respect and positive relationships.
• Build and maintain positive relationships with students by acting as a role model, ensuring students are empowered to reach their full potential and contribute to the school community.
• Collaborate with Heads of Faculty and the Secondary Leadership Team and colleagues to contribute to the smooth operation of the school day, with a strong commitment to student well-being and student achievement.

Planning and Preparation:

• Actively supervise and monitor learning, providing feedback as required and appropriate.
• Ensure assessments are conducted appropriately

Personal Specifications – Skills, Knowledge, and Experience:

• Teaching Degree preferred.
• Strong understanding of effective teaching and learning and the ability to meet the individual needs of all students, promoting inclusion and diversity in the classroom.
• Effective use of IT and a willingness and ability to learn systems in use.
• International experience preferred, with a global perspective aligned to the school’s mission of preparing students to be active participants in a globally connected community.
• Desired: Familiarity with the IGCSE and IBDP (International Baccalaureate Diploma Programme) curricula, understanding their academic structure and focus on inquiry-based learning, academic rigour, and holistic development.

Personal Attributes:

• High levels of personal integrity, aligned with the school’s mission to act with integrity and promote core values as a guide for action.
• Conscientious, with a strong focus on achieving excellence in learning and completing work to a consistently high standard.
• A flexible, positive approach to work, with the ability to embrace change and new experiences, showing initiative.
• Excellent organisational and time-management skills, with great attention to detail.
• Adaptable and able to work effectively in a fast-paced and ever-changing environment.
• Ability to remain calm and composed under pressure.
• Proactive, with a willingness to take on multiple tasks and contribute where needed.
• Self-motivated, enthusiastic, and able to work both independently and collaboratively.
• A team player, eager to support colleagues and demonstrate flexibility.
• A commitment to continual improvement, seeking opportunities for growth and development.

Essential:

• Compliance with visa requirements for working in Singapore
• Must hold a current Enhanced Criminal Records Bureau Disclosure or equivalent for countries lived in outside of the UK.
• A commitment to safeguarding and promoting the welfare of all pupils, with a willingness to undertake appropriate child protection training as required.

Safeguarding

At Nord Anglia Education we are committed to providing a world class, safe, happy environment in which children and young people are able to thrive and learn. We are committed to safeguarding and promoting the welfare of all our students irrespective of race, ability, religion, gender or culture.

All post holders in regulated activity (having regular unsupervised contact with children) are subject to appropriate national and international vetting procedures including satisfactory criminal record checks from both your country of residence/birth and any country of residence within the last 10 years. The school will help to assist in obtaining this check.

Job Scope

• Operate production machines to meet output & quality, may handle two or more machines at the same time
• Perform sorting/cleaning/deflashing/quality inspection/packaging
• Ensure good housekeeping of work area
• Perform ad hoc duties assigned by Supervisor/Manager

Working Hours: 7am to 4.18pm, 5 day week

Requirement

• No work experience required
• Physically fit
• Good eye-sighted will be an added advantage
• Preferably entry level specialized in manufacturing/production operations or equivalent

Job Types: Full-time

Salary: $1,000 + Incentive + Allowance

Salary up to $1,900 per month

Duties and Supporting Responsibilities

• Provide close guidance to colleagues within assigned shift, overseeing the efficient operations of the Telephone Department in the following:
• To answer phone calls promptly ensuring telephone etiquette is observed and a positive attitude is displayed. Be knowledgeable of the NEC UA pbx, functions and features.
• To attend to Glowing requests promptly, ensuring responses are articulated.
• To ensure all faults and maintenance issues are raised in Hotsos promptly.
• To ensure daily task checklists assigned are followed through and documented.
• To check on wakeup call time requests from guests (FITS, Crew, Groups) and ensure they are promptly processed.
• To check on incoming text or fax messages from the Fuji Xerox ensuring delivery of messages to guest rooms meet LQE standards.
• To check telephone and line fault reported, ensure thorough test is conducted before calling an external contractor. Ensure PR/Checkscm is raise for all job done by external contractor.
• Be knowledgeable on telecommunication wiring rates and requests made by sales for function or guest room, ensuring they are effectively processed.
• Be knowledgeable of IDD rates and IDD call checks on Jazzware for overseas telephone calls made and ensuring they are posted in HMS.
• Be knowledgeable of hotel’s telephone and trunk inventory and programming via PCPro.
• Conduct checks on information on the HMS Concierge Directory and update accordingly.
• To maintain a high grooming standard as required when on duty.
• Be knowledgeable of Hotel’s Policies and Procedures.
• Have a thorough understanding of the various services provided by the Hotel.
• Be well versed on information concerning Mandarin Oriental Hotel Group in general.

Requirements:

• Preferably with experience working in similar capacity and in hotel industry.
• Good communication skills and enjoys interaction with guests.
• Candidate must be able to work on rotational shift including weekends and public holidays.

Responsibilities

· Responsible for P&L which include setting up of yearly budget preparation, monthly sales & forex forecasting and trend analysis.

· Monitor forecast accuracy, communicate findings and question the assumptions underlying the forecast calculation.

· Manage independently assigned country operation and perform problem-solving independently on operation issues.

· New business creation - New RFQ handling including risk assessment, pricing/quotation and new business set up

· Drive continuous improvement with the team to identify potential areas for improvement. Explore and implementation of innovative improvement ideas to achieve operational excellence.

· Participate in cross-functional and cross regional projects and initiatives to align with company/department's goals.

· Support reporting manager in case of irregular request.

Requirements

· A degree in any discipline, preferably logistics, supply chain management.

· At least 2 years working experience in Supply Chain related fields.

· Ability to work independently in a fast-paced environment, good time management & "can do" attitude.

· Taking a creative approach to problems as compared to using a more conventional style of thinking. (Thinking out of box)

· Strong communication abilities and a track record of working with different stakeholder/departments

· Experience with working with cross cultural teams across different time zones.

· Familiarity with digitalization tool and process of continuous improvement will be advantageous

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No. 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at?https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Responsibilities:

• Function as Demand & Supply Specialist to manage monthly operations, mid-long term sales forecasting for countries
• Work closely with counterparts such as cross functional team and distributor to maximize sales with appropriate production
• Create monthly demand & supply plan and negotiate with distributor
• Explain demand & supply thinking way to cross function team to secure production allocation for future months
• Simulate and create rundown to discuss with distributor based on supply outcome
• Input monthly full spec orders into global system and ensure accurate orders is sent to production side
• Visit distributor and dealers regularly to gather feedback from frontline and improve forecast accuracy
• Monitor sales achievement daily/monthly and discuss countermeasures with Distributor or Function team to bridge the gap

Requirements:

• Degree in Business/Marketing/Economics/Engineering/Finance related
• No experience welcome to apply as on the job training provided
• Strong in analysis, problem solving and numbers
• Possess good time management, communication & negotiation skills, as well as good interpersonal skills
• A team player with strong determination & perseverance, able to work independently.
• Proficient in MS Office (especially Excel).
• Excellent communication skills and a team player
• Well organized with good time management abilities to meet deadlines and schedules
• Determined and takes strong ownership in task
• Able to travel overeas and work overtime when required
• 5 days week, Automobile MNC

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: 6950 9754

EA Registration Number: R22110899

EA License number: 02C4944

EA Personnel: Celeste Wong Xin Yann

• Execute daily production activities on the production line according to work instructions, including tofu making operations.
• Ensure cleanliness and hygiene standards are maintained in the production area.

Requirements:

• PSLE and above
• At least 1 year of relevant working experience.
• Able to work in hot, humid and wet environment.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

• Execute daily production activities on the production line according to work instructions, including tofu making operations.
• Ensure cleanliness and hygiene standards are maintained in the production area.

Requirements:

• PSLE and above
• At least 1 year of relevant working experience.
• Able to work in hot, humid and wet environment.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Job Highlights

• Great exposure to a large Japanese MNC
• Nearest MRT: Bedok (Walking distance to work location)
• Working Hours: Rotating Shift work morning / night (5-2)
• Company Gym

Job Summary

We are seeking a skilled and reliable Machine Operator to join our team. The Machine Operator will be responsible for setting up, operating, and maintaining machinery to ensure efficient production processes. This role requires attention to detail, a commitment to safety, and a focus on quality output.

Job Description

• Prepare machinery for operation by setting up necessary components and materials, and adjusting machine settings for optimal performance.
• Operate equipment according to standard operating procedures (SOPs).
• Inspect products for quality and consistency.
• Identify and report defects or irregularities in the production process.
• Perform routine maintenance and cleaning of machinery.
• Troubleshoot mechanical issues and coordinate repairs when necessary.
• Adhere to all safety guidelines and procedures.
• Ensure compliance with company policies and industry regulations.
• Maintain accurate logs of machine operation and production outputs and document any issues or downtime for review.
  

Requirements

• Education minimally GCE 'N' levels or above.
• Has experience working in a manufacturing or production setting.
• Basic knowledge of MS applications such as Microsoft Excel.
• Ok with working in a clean room environment

Operator

Working Location: Kian Teck Ln (Pioneer)
Working Days: 5 Days
Working Hours : 8am - 5pm
Salary: $ 1,600 + Attendance Allowance $90 + Transportation Allowance $80 + AWS 13th Salary + Variable Bonus provided

Job Responsibilities (Not cell specific as all operators requires for cross-cell trainings):

• Follow work instructions.
• Operate equipment / tools / machinery to prepare and assemble product.
• Ability to read print schematics and requests.
• Assure product meets all quality standards.
• Test and inspect products per procedure.
• Keep area and equipment clean and organized.
• Check and fill out necessary reports, manufacturing orders, scrap, production times, rejects, etc.
• Work under direct supervision on standardized duties and tasks using established procedures or written instructions.

Job Requirement:

• Relevant experience in manufacturing industry.
• Basic understanding of data analysis Demonstrate knowledge with computer systems.

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

• Operate, maintain and ensure safety while operating the crane.
• Inspect the crane regularly for repair and ensure it is in good working condition for the next day operations.

Requirements:

• Holds a valid Crawler Crane Certificate
• At least 3 years of crawler crane operation experience.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Operate, maintain and ensure safety while operating the crane.
• Inspect the crane regularly for repair and ensure it is in good working condition for the next day operations.

Requirements:

• Holds a valid Crawler Crane Certificate
• At least 3 years of crawler crane operation experience.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Descriptions

• Co-ordinate the servicing, repairs and monitoring of smooth operations of Fault Management Centre, location is west of Singapore
• To act and respond to faults / incidents / complains as per established SOP
• Generating Fault Reporting
• Support in other roles as may be instructed by facility supervisor

Requirements

• At least three (3) ‘O’ level passes (including English), and Higher Nitec and above or Equivalent in Mechanical/ Electrical / Electronics Engineering.
• At least Two (2) years of relevant experience dealing with customers in a frontline / call center experience
• Candidate with facilities maintenance experience will be prefered or deal with fault / repairs reporting for buildings.
• Be proficient in English and one other language, computer literate, adequate typing skills
• Able to handle and swiftly respond with proper etiquette to telephone calls, emails received.

5.5 work days week

Based in Tagore Lane

Able to work on shifts