Mandatory Skills

Job Description:

The suitable candidate will join a team of engineers and operations specialists in the support of DBS’ enterprise privileged access management infrastructure and operations. He/She will be responsible for the end to end design, deployment, operations and development of the bank’s privileged access management framework, infrastructure and processes.

Key responsibilities

• Drive the automation and integration of privileged access management infrastructure to other systems to achieve straight through processing and reduce manual work.
• Provide on-going operations support including management reporting and operations dashboards relating to the governance oversight of privileged accounts and passwords.

Requirements

• 5+ Years of CyberArk Experience: Demonstrated expertise in the deployment, configuration, management, and support of CyberArk infrastructure components. Proven ability to provide regional support and integrate CyberArk solutions via APIs. CyberArk certifications are preferred to validate knowledge and skills.
• Scripting and Reporting: Proficient in writing PowerShell scripts and SQL statements to develop comprehensive management reports focused on the usage and operational management of privileged accounts. This includes automating reporting processes and ensuring accurate data presentation for stakeholders.
• Data Visualization: Experienced with Grafana for creating data visualizations and dashboards, enabling real-time insights into access management and security posture. Skilled at translating complex data sets into understandable visual formats for better decision-making.
• Privileged Access Management: Strong understanding of enterprise privileged access management principles, encompassing risk management, compliance, governance, and control. Ability to develop and enforce policies that mitigate risks associated with privileged access.
• Audit Experience: Extensive experience in responding to audit queries and preparing detailed reports related to access management. Skilled in analyzing audit findings and implementing corrective actions to address compliance gaps. Proven ability to collaborate with internal and external auditors to ensure all necessary documentation is accurate and readily available.
• Remediation Expertise: Extensive experience in remediating CyberArk failed objects to ensure that auto-managed objects comply with security policies and standards. This includes troubleshooting and resolving issues to maintain operational integrity and compliance.
• Technical Platform Knowledge: In-depth knowledge of key operating systems and databases, including Windows, Unix, MSSQL, and MariaDB. Previous experience in administering these platforms enhances ability to manage and secure privileged accounts effectively.
• Banking Environment Experience: Familiarity with working in a banking or financial services environment, understanding the unique regulatory and security requirements involved. This background supports effective implementation of access management solutions tailored to industry standards.
• Educational Background: Bachelor’s degree in Computer Science, Information Systems, or Engineering (or a related field). Alternatively, a combination of relevant professional experience and CyberArk certifications is also acceptable, demonstrating a solid foundation in security practices.

Mandatory Skills

Job Description:

The suitable candidate will join a team of engineers and operations specialists in the support of DBS’ enterprise privileged access management infrastructure and operations. He/She will be responsible for the end to end design, deployment, operations and development of the bank’s privileged access management framework, infrastructure and processes.

Key responsibilities

• Drive the automation and integration of privileged access management infrastructure to other systems to achieve straight through processing and reduce manual work.
• Provide on-going operations support including management reporting and operations dashboards relating to the governance oversight of privileged accounts and passwords.

Requirements

• 5+ Years of CyberArk Experience: Demonstrated expertise in the deployment, configuration, management, and support of CyberArk infrastructure components. Proven ability to provide regional support and integrate CyberArk solutions via APIs. CyberArk certifications are preferred to validate knowledge and skills.
• Scripting and Reporting: Proficient in writing PowerShell scripts and SQL statements to develop comprehensive management reports focused on the usage and operational management of privileged accounts. This includes automating reporting processes and ensuring accurate data presentation for stakeholders.
• Data Visualization: Experienced with Grafana for creating data visualizations and dashboards, enabling real-time insights into access management and security posture. Skilled at translating complex data sets into understandable visual formats for better decision-making.
• Privileged Access Management: Strong understanding of enterprise privileged access management principles, encompassing risk management, compliance, governance, and control. Ability to develop and enforce policies that mitigate risks associated with privileged access.
• Audit Experience: Extensive experience in responding to audit queries and preparing detailed reports related to access management. Skilled in analyzing audit findings and implementing corrective actions to address compliance gaps. Proven ability to collaborate with internal and external auditors to ensure all necessary documentation is accurate and readily available.
• Remediation Expertise: Extensive experience in remediating CyberArk failed objects to ensure that auto-managed objects comply with security policies and standards. This includes troubleshooting and resolving issues to maintain operational integrity and compliance.
• Technical Platform Knowledge: In-depth knowledge of key operating systems and databases, including Windows, Unix, MSSQL, and MariaDB. Previous experience in administering these platforms enhances ability to manage and secure privileged accounts effectively.
• Banking Environment Experience: Familiarity with working in a banking or financial services environment, understanding the unique regulatory and security requirements involved. This background supports effective implementation of access management solutions tailored to industry standards.
• Educational Background: Bachelor’s degree in Computer Science, Information Systems, or Engineering (or a related field). Alternatively, a combination of relevant professional experience and CyberArk certifications is also acceptable, demonstrating a solid foundation in security practices.

Benefits:

• Wide exposure across all industries

• Career Coaching

• 5 days work week

• Competitive incentive scheme

• Overseas incentive trips

Responsibilities

· Provide full spectrum of recruitment

· Work closely with business operation to identify manpower requirement

· Develop and implement talent acquisition strategies

· Create, propose and implement strategic effective hiring channels, procedures or techniques to improve recruitment measures & talent pipeline

· Effectively engage employees with daily operations needs

· Responsible for consolidation of weekly and monthly reports for operations needs and generate statistical report as and when required

· Be the point of contact to deliver value added services to both management and employees

· Others ad hoc duties as assigned

Additional Information:

· Good interpersonal and communication skills

· Ability to work independently as well as a good team player

· Ability to multi-task in a fast-past environment

Applicants who possess the relevant experience or interest are most welcome to apply.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Chan Mui Lee (Sandy)

Registration Number: R1108925

EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

Job Role & Responsibilities

SALES SUPPORT

1. Prepare, generate & follow up on Proforma Invoice, Contract of Sales, Sales Order Confirmation, Quotation & other sales related documents

2. Follow-up with customer on product label, ensure label design are approved by customer before proceed with the printing

3. Consolidate and update of Sales Forecast & Sales Summary

4. Assists the Business Support team in Procurement coordination

5. Liaise with Suppliers on printing of product labels, leaflets & other packaging materials

6. Liaise with Regional offices for Sales/Marketing related matters

7. Liaise with various department to fulfil customers’ orders

HANDLING OF MARKETING ACTIVITIES

8. Coordinate on exhibition held at local/overseas

9. Sourcing & coordinating on diaries, calendars, table planners & corporate gifts

PERFORM ADMINISTRATION AND SECRETARIAL FUNCTION

10. Attending to visitors and setting up of meetings

11. Travel arrangement on Hotel & flight booking, Visa application and submission

12. Double-Tax Deduction submission to IE Singapore

13. Distribution of mails to Directors

14. Provide Secretarial duties to Directors

15. Handling telephone enquiries & other ad-hoc related duties

16. Manage domain email

Job Role Requirements:

· Diploma or equivalent qualifications

· Minimum 1 year of working experience in sales administration / coordination or secretary role will be an added advantage

· Proficient in Microsoft Excel, Microsoft Word and Microsoft Power Point

· Pro-active and a Good Team Player

Working Hours:

• Monday – Friday : 8.15am-5.30pm

Benefits:

• Transport provided to and fro nearby MRT stations
• Medical Insurance upon confirmation
• AWS and profit sharing upon eligibility

The Trading Credit Senior Advisor will be a key member in our Global Trading Credit team, working closely with traders, the Finance and Risk team and our global Credit organization to provide effective credit risk management and build up our capabilities to support the growing Global Trading organization. This position will report directly to the Global Trading Credit Manager in Houston.

What you will do

Responsibilities will include:

· Performing counterparty evaluations and risk assessments, proposing appropriate credit limit recommendations, and advising traders on credit risk appetite

· Providing real-time support to Trading teams on the identification and assessment of credit risks in spot and term deals

· Assisting in design and development of future credit risk capabilities and system requirements

· Supporting origination and structured finance teams in the design, evaluation and monitoring of complex structures across commodities

· Advising and negotiating on credit provisions, collateral requirements and security needs within trade and credit support agreements

· Risk monitoring of a regional trade portfolio, notifying Credit and Trading managers of any material risks or significant events

· Managing and maintaining external relationships with counterparties, financial intermediaries, and credit risk insurers

· Liaising across teams to connect credit risk with market, liquidity and other risks managed by traders

Skills and Qualifications

· Bachelor’s degree required from an accredited college or university

· Minimum of 5 years’ experience in a similar role in the energy / commodity trading industry or supporting a bank’s energy desk

Preferred Qualifications / Experience

· MBA or advanced degree

· Experience supporting energy-related origination and structured finance transactions

· Deep understanding of energy trading with an ability to identify, manage and mitigate credit risk across trading strategies

· In-depth market knowledge and experience of trading credit risk mitigation (e.g. credit risk insurance, factoring, netting)

· Ability to assist in the design and development of future trading credit capabilities and systems

· Strong communication and collaboration skills with demonstrated experience working with Trading support functions

· Prior experience developing and implementing credit pricing methodologies and practices

Job purpose

To monitor and maintain the networks, application softwares and hardware systems in the company; providing technical support to local and overseas staff via remote or in person and proposing cost-saving solutions to meet the needs.

Duties and responsibilities

Providing first-level helpdesk and end-user support.

· Installing and configuring computer hardware, software, systems, networks, printers and handheld scanners.

· Monitoring and maintaining computer systems and network infrastructure from end to end – patch panels, UPS, routers, switches, wireless access points, Firewalls, internet connectivity, VPN connectivity etc.

· Administration and management of physical and virtual servers (patching, updating etc.).

· Administration of user accounts (Active Directory, LDAP).

· Troubleshooting system and network problems and diagnosing and solving hardware or software faults.

· Repairing equipment and replacing parts as required.

· Managing backup jobs.

· Providing support, including procedural documentation and relevant reports

· Supporting the roll-out of new applications.

· Maintaining records of software licenses.

· Managing IT Assets, inventory and other IT supplies.

· Source and co-ordinate with vendors for procurement, maintenance and support issues.

· Testing and evaluating new technology.

Requirements

· Proven 3 – 4 years of hands-on experience working in an end-user IT Support role or computer operations environment.

· Experience in installation, setup, configuration, migration, upgrading and maintenance of servers, PCs, OS, software and other related peripherals.

· Required technical troubleshooting skills for Windows 10, 11.

· Knowledge on Windows Server 2012, 2016 and 2021.

· Managing of Action Directory and User email accounts, Symantec Endpoint Protection and Veritas Backup Exec Virtualisation preferably VMware.

· Basic networking protocol (DNS, DHCP, VLAN) with advanced printer / peripheral device troubleshooting.

· Support for handheld smartphones and tablets.

· Monitor and ensures compliance with company’s IT Security policies.

· Patch management.

· Able to work independently and carry out day-to-day IT support with good analytical problem-solving, time management and decision making skills.

· Willingness to take ownership of task and express interests in learning new technologies and systems.

· Cyber-security background will be an added advantage.

Working conditions

· Singapore based.

· 5.5 work days / alternate Saturday

Quality Lab Support Coordinator

6 months contract

About the Company:
Our client is a US healthcare and a leading global biopharmaceutical company. They have a revenue of US $40.1 billion, with more than 69,000 employees across 140 countries with a heritage of more than 125 years. Our client is committed to provide patients and customers with a reliable supply of high-quality, safe, and effective medicines and vaccines. Their global supply strategy relies on manufacturing capabilities and expertise to achieve this mission

Responsibilities:

In this role, you will be responsible for all or subset of the key responsibilities below:

• Receive, archive, retrieve and dispose retention sample, following standard work, approved procedures and regulatory requirements in timely manner.
• Maintain proper 5S and ensure inspection readiness of retention sample rooms.
• Perform assigned tasks within stipulated timeline and escalate discrepancies to Reporting Manager.
• Support laboratory supplies stock check, receiving, stock arrangement and disposal as necessary.
• Any other duties as assigned by reporting manager.

Requirements:

• GCE O Level qualification and above
• Proficient with computer software such as Microsoft Word & Excel
• The role will require the person to be able to move heavy boxes up to 15 KG during process like transfer of samples/stocks checking.
• Customer focus with strong business acumen and continuous improvement mindset.
• Critical thinking mindset with a collaborative and problem-solving attitude.
• Good communication and interpersonal skills.
• Ability to work effectively in a team-based environment.

Reg No: R22104540

EA License no: 94C3609

We are seeking a motivated Assistant Engineer (Sales & Marketing Support) to join our dynamic team! This role will serve as a bridge between our engineering, sales, and marketing teams, ensuring seamless communication and support. The ideal candidate will bring a combination of technical expertise and customer-oriented skills to assist in delivering exceptional service to our clients.

Job Scope:

Technical Support for Sales Team:

• Provide technical assistance and product knowledge to the sales team during customer meetings, presentations, and calls.
• Prepare technical documentation, product specifications, and comparison reports for sales presentations.

Customer Interaction & Troubleshooting:

• Assist in addressing technical inquiries from clients and help troubleshoot product-related issues.
• Participate in customer meetings to explain technical aspects of UF membranes and their applications.

Project Support:

• Collaborate with the sales team to support technical aspects of client projects, including sizing and selecting appropriate UF membrane products for specific applications.
• Monitor project timelines and provide updates to the sales team to ensure smooth coordination with customers.

Market Research & Product Development Input:

• Conduct market research to understand customer needs, competitor products, and industry trends.
• Provide feedback to the R&D and production teams regarding potential improvements or modifications to the UF membrane products based on customer feedback and market demand.

Training & Product Demonstrations:

• Organize and conduct product training sessions for the sales team, distributors, and customers.
• Assist in product demonstrations and pilot installations for potential clients to showcase membrane performance.

Documentation & Reporting:

• Maintain detailed documentation of customer interactions, technical issues, and solutions provided.
• Prepare regular reports on customer feedback, product performance, and sales support activities.

Collaboration with Marketing Team:

• Work closely with the marketing team to develop technical content for brochures, presentations, and marketing materials.
• Assist in planning and executing marketing events, such as exhibitions, webinars, and customer workshops.

Qualifications:

Educational Background:

• Bachelor’s degree in Engineering (Chemical, Environmental, Mechanical, or related field).
• Knowledge of water treatment or membrane technology is a plus.

Technical Knowledge:

• Ability to read technical drawings and understand product specifications.
• Familiar with AutoCAD or Solidworks
• Programming and Data analysis will be a plus

Communication Skills:

• Strong verbal and written communication skills.
• Ability to explain technical concepts to non-technical audiences and prepare technical reports.

Problem-Solving & Collaboration:

• Good analytical skills to troubleshoot and address customer needs.
• Team player with the ability to work across different departments.

Job Description

• Industry Type: Ship
• Working Location: Boon Lay
• Working Hours: 5.5 days (Alternate Saturday)
• Duration: Permanent Role

Responsibilities

· Responsible for managing the incoming and outgoing orders

· Handle Import/Export permit declarations, custom clearance

· Maintain accurate records of shipping documents as per SOP standards

· Arrange and coordinate import/export shipments

· Coordinate sea/ air freight shipments and transport arrangement

· Liaise with air/sea freight forwarding, shipping lines, transporters to ensure timely delivery of shipment

· Process shipping operation and courier service

· Handling of all billing and invoices

· Ad-hoc duties as and when required

Requirements

· Diploma or equivalent

· With 1 – 3 years of relevant experience

· Proactive and positive working attitude

· Meticulous with good organizational skills

· Proficient in MS Office

· Good interpersonal skills and able to work independently with minimum supervision

Job Info:

• Monday - Friday 8.00am - 5.30pm
• 5 Mins walk from Joo Koon MRT

Roles & Responsibilities

• Assist in the day-to-day operations of the HR Department
• Provide assistance with recruitment such as posting of job advertisements, phone call interviews, scheduling interviews etc
• Assist with the onboarding process such as carrying out the new staff orientation program, introducing the new hire to current employees, preparation of documents etc
• Maintains and update HR database
• Assist with the offboarding process such as exit interviews, clearance for the workers and signing of documents
• Application, renewal and cancellation of work passes for foreign workers
• Provide clerical and administrative support to HR Executives
• Arranging for classes/courses for newly hired employees
• Planning of company events such as Chinese New Year, Christmas etc
• Assist with employee requests regarding human resources issues, rules and regulations

Requirements

• Diploma in Human Resource Management or related field would be preferred
• No work experience needed. Fresh graduates are welcome!
• Strong interpersonal communication skills
• Problem solving and critical thinking skills
• Ability to multi-task with attention to detail
• Proficient with MS Excel and Word
• Self-motivated, team player with good people skills
• High level of discretion with company confidential material

To perform routine sampling and report the results according to the SOP’s.

Ad-hoc duties for office administration.

Responsibilities

1. for Laboratory Assistant

1. Perform routine/non routine Environmental monitoring for all required facilities, clean rooms and labs, inclusive of Particle monitoring (by Particle counter).

2. Perform water sampling as stipulated in the SOP’s

3. Documentation of test results in accordance with current Good Manufacturing Practices(cGMP)

2. For Office support

1. Liaise with the clients by providing support, information, recommending products

2. Making report, plan meeting and taking minutes of meeting

3. Act as point of contact for customer as well as vendors

4. Develop and carry out an efficient documentation and filing system

5. Be responsible for end to end order fulfilment process:

Create / Amend order / fulfilment / delivery until the completion of every order.

Requirements:

1. Bachelor in Science or Advanced Diploma/Diploma in Microbiology/Pharmaceutical Science/ Life science with 1 year relevant laboratory experience

2. Able to work independently

3. Good communication skills (oral & written)

4. Singaporean/ SPR only

5. Freshers welcome to apply, training will be provided

Job Responsibilities

• Provide 24 X 7 technical assistance via phone,
• Troubleshoot CPE issues, Mobile Broadband, Web/Mail Hosting/setup, co-location and other ISP related products and services
• Coordinate with other departments and handle internal escalations
• Attend to faults and escalate if necessary. Common faults are outages, server failure, router, switch etc.
• Manage monitoring systems (eg. bandwidth monitoring, link monitoring, DDOS notification etc)
• Provide after-hours technical assistance to Data Centre (eg. handle customer visits, reboot server, DDOS issues, etc)
• Coordinate with other departments for basic troubleshooting support
• Ensuring alert for major project is being follow up closely and ensure that relevant department is being updated of the progress
• Ability to adapt quickly to ever changing priorities and handle multiple tasks simultaneously

Job Requirements:

• Degree/Diploma or equivalent with NOC experience
• Minimum 2 years of experience in a support/service environment with a keen interest in Internet Technology
• Preferably with CCNA certification or other network certifications
• Customer oriented, motivated and driven to explore new ways of doing things
• Team worker with good interpersonal, communication and writing skills
• Able to work within constraints and meet service levels
• Willing to accept new challenges and responsibilities
• Highly motivated with initiative
• Willing to work on rotating shift, inclusive of weekends and public holidays
• Customer focused attitude with ability to explain technical information to non-technical people with compassion
• Outstanding communication skills in English, both written and verbal

Job Responsibilities:

• Provide Level 2 support to all IT hardware and Network related matters
• Ad-hoc projects assignment and fulfillment
• Review and improve processes pertaining to Infrastructure related services
• Develop and build quality Service document and procedures
• Enhance and establish Knowledge Management with ITIL as framework
• Handle and coordinate IT system procurement
• Assist in Annual Maintenance of Data center
• System Deployment
• Assist in Data backup and restoration
• Coordinate with vendor on network/hardware/software related matters
• System / Network troubleshooting and rectification
• Assist in Annual system Audit
• Asset management

Job Requirement:

• 3- 7 years of relevant work experience
• Minimum Diploma in related fields
• Ability to communicate with people of various level
• Hands on and a team player
• Knowledge in MS office, Printers, MFP, MS Operating systems, Active Directory
• Networking knowledge a must
• Microsoft certification will be added advantage
• Strong Problem solving skills

Others:

• Working Location: Bulim Walk (nearest MRT: Boon Lay)
• Mondays - Fridays: 8:00am to 5:30pm
• Uniform & Lunch provided
• Company transportation at various pickup points (Northern & Western areas of Singapore)

Job Responsibilities

• Provide 24 X 7 technical assistance via phone,
• Troubleshoot CPE issues, Mobile Broadband, Web/Mail Hosting/setup, co-location and other ISP related products and services
• Coordinate with other departments and handle internal escalations
• Attend to faults and escalate if necessary. Common faults are outages, server failure, router, switch etc.
• Manage monitoring systems (eg. bandwidth monitoring, link monitoring, DDOS notification etc)
• Provide after-hours technical assistance to Data Centre (eg. handle customer visits, reboot server, DDOS issues, etc)
• Coordinate with other departments for basic troubleshooting support
• Ensuring alert for major project is being follow up closely and ensure that relevant department is being updated of the progress
• Ability to adapt quickly to ever changing priorities and handle multiple tasks simultaneously

Job Requirements:

• Degree/Diploma or equivalent with NOC experience
• Minimum 2 years of experience in a support/service environment with a keen interest in Internet Technology
• Preferably with CCNA certification or other network certifications
• Customer oriented, motivated and driven to explore new ways of doing things
• Team worker with good interpersonal, communication and writing skills
• Able to work within constraints and meet service levels
• Willing to accept new challenges and responsibilities
• Highly motivated with initiative
• Willing to work on rotating shift, inclusive of weekends and public holidays
• Customer focused attitude with ability to explain technical information to non-technical people with compassion
• Outstanding communication skills in English, both written and verbal

Job descriptions

• Assist with day-to-day administrative tasks.
• Emails (writing, distribution, follow-up)
• Analyse service reports with technicians and prepare quotations.
• Maintain a centralized filing system
• Administrative issue resolution
• Procure spare parts and component.
• Offer administrative support and assist the team.
• Co-ordination work between suppliers, clients and internal teams.

Job requirements:

• Minimum GCE "O" or "N" level or ITE qualification.
• Minimum 2 - 3 years of working experience
• Computer literacy, including proficiency in Microsoft Office Applications (Word, Excel, Outlook)
• Proactive and able to work independently.
• Good team player with positive work attitude and pleasant personality

Key Responsibilities:

• Customer Support to clarify technical requirements for all MTU, OM/LPR & Detroit Engines and systems.
• Technical support including trouble shooting problems with Distributors, Service Partners OEM.s and customers
• Supervise installation and commissioning work for all MTU, OM/LPR & Detroit Industrial engines in the region
• Conduct, with relevant MTU support groups, Installation and commissioning discussions, pre installation checks for all MTU Engines internally and with OEMs.
• Review relevant service information pertaining to all MTU, OM/LPR & Detroit Engines Industrial products.
• Review PID's , installation reports and travel ravel reports pertaining to commissioning and field service work
• Evaluate all data and reports supplied pertaining to any and all commissioning, breakdown and field repairs on stated application engines.
• Supply diagnostic processes to OEM's service partners, Distributors and customers to resolve any and all issues that may arise
• Co-ordinate field work and service recovery with local service partners and Distributors.
• Provide on-site investigations/troubleshooting in the APAC region when required
• Support warranty claims evaluation and provide justification for approval and rejection according to PSPM.
• Provide leads and support to Sales Dept.
• Coordinates with Failure Analysis Center to carry out FAC as required.
• Any other Support Requirement to the region.
• Assist diagnosis of problems on other applications if required.

Qualifications and Skills:

• Minimum Diploma/ Degree in Engineering (Mechanical or Mechatronics)
• At least 5 to 10 years working experiences with engine background but open for consideration if the attributes fits, will consider for senior engineer/assistant manager level
• Good planning/coordinating skills and able to handle customers will be a BIG plus
• Good Presentation skills
• Must be able to travel as and when required
• Pro-active team player, able to take pressure to meet tight timeline, good follow-ups and hands-on type

We offer excellent opportunities to develop, along with a competitive salary and exceptional benefits.

Responsibilities:

• Legal Advisory: Offer expert advice on regulatory compliance, corporate governance, and commercial issues.

• Contract Management: Draft, review, and negotiate contracts, including partnerships, licensing, and employment

agreements.

• Regulatory Compliance: Monitor legal changes and develop compliance strategies.

• Litigation Oversight: Handle legal disputes and work with external law firms as needed.

• Employment Law: Advise on hiring, terminations, and labor law compliance.

• Risk Management: Identify and mitigate legal risks, managing global insurance policies and claims.

• Research and Development: Conduct legal research and provide informed opinions.

• Collaboration: Coordinate and support with overseas counsel.

Requirements:

• Degree in Law or an equivalent qualification.

• Relevant experience in in-house legal departments or law firms is preferred.

• Knowledge of corporate law, contract law, intellectual property law, and applicable regulatory frameworks.

• Excellent communication and negotiation abilities.

• Strong attention to detail, analytical thinking, and a commitment to ethical and professional conduct.

Duties and Responsibilities:

• Notifying investigator sites, sponsors, and affiliates of laboratory results, exclusion flags, and test cancellations as defined in the Statement of Work (SOW).
• Monitoring, tracking, and resolving requisition holds and informing the Manager and the Project Manager of any delays.
• Updating the database with appropriate information and informing personnel of additional testing needs.
• Acts as a liaison for investigator sites and sponsors; communicates investigator site needs when new policies or procedures are discussed.
• Effective and timely adherence to management communications, meetings, and Standard Operating Procedures (SOP).
• Assists and supports management in the implementation of global processes and procedures.
• Tracks and reports metrics as determined by management in the agreed timelines.
• Document all service failures, resolve, and escalate to management when appropriate resolution is incomplete.
• Act as a liaison for the investigator sites.
• Instills a culture where patient safety is top priority.
• Promptly address patient safety issues and escalates as needed for resolution.
• Ensures the investigator’s needs are explored prior to implementation of new processes and procedures.
• File all supporting documentation that is project specific (i.e. project-related correspondence). Other duties as assigned.

Requirements :

• Degree or equivalent
• Ability to work independently.
• Ability to use computer and office software applications (e.g. Microsoft Word, Excel and Outlook)
• Strong verbal and written skills
• Attention to details.
• Customer service experience
• Demonstration of strong contribution to teamwork
• Knowledge of medical terminology (preferred)
• Liaising with Korea counterparts is expected, proficiency of Korean is essential

Purpose: To manage and provide technical support of IT systems and networks, to ensure uninterrupted and secured business operation, and compliance with VDL/ETG standards and roadmap.

Key Area of Responsibilities:

• Maintain and update all information technology (IT) systems, devices and peripherals, within the company to ensure stable and reliable performance.
• Maintain and update the company’s network infrastructure and adhere to the parameters & static address tables according to the One-ETG standard.
• Trouble-shoot and resolve all IT-related technical issues and prevent re-occurrences.
• Ensure security and proper access control of all IT systems, networks and data, so that they are free from malware, spyware, hacking, illegal software and unauthorized access.
• Create regular backups of all relevant company data and store it safely, to ensure Business Continuity, in case of systems and/or network outage.
• Research and benchmark new developments in the IT industry, and propose improvements to business processes to save costs and drive for better efficiency and productivity.
• Source, communicate and manage external parties or service providers that provide service support and maintenance to operational IT matters.
• Support and participate in company continuous improvement program.

Qualification & Experiences:

• Degree in Computer Science/Electrical and Electronic Engineering or other relevant field.
• Minimum 3 years of working as a system support engineer in the semiconductor industry or other similar roles.
• Proficient in Microsoft Excel functions
• Good communication skills

Job Responsibilities

• Provide 24 X 7 technical assistance via phone,
• Troubleshoot CPE issues, Mobile Broadband, Web/Mail Hosting/setup, co-location and other ISP related products and services
• Coordinate with other departments and handle internal escalations
• Attend to faults and escalate if necessary. Common faults are outages, server failure, router, switch etc.
• Manage monitoring systems (eg. bandwidth monitoring, link monitoring, DDOS notification etc)
• Provide after-hours technical assistance to Data Centre (eg. handle customer visits, reboot server, DDOS issues, etc)
• Coordinate with other departments for basic troubleshooting support
• Ensuring alert for major project is being follow up closely and ensure that relevant department is being updated of the progress
• Ability to adapt quickly to ever changing priorities and handle multiple tasks simultaneously

Job Requirements

• Degree/Diploma or equivalent with NOC experience
• Minimum 2 years of experience in a support/service environment with a keen interest in Internet Technology
• Preferably with CCNA certification or other network certifications
• Customer oriented, motivated and driven to explore new ways of doing things
• Team worker with good interpersonal, communication and writing skills
• Able to work within constraints and meet service levels
• Willing to accept new challenges and responsibilities
• Highly motivated with initiative
• Willing to work on rotating shift, inclusive of weekends and public holidays
• Customer focused attitude with ability to explain technical information to non-technical people with compassion
• Outstanding communication skills in English, both written and verbal

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Core Technology Infrastructure:

• Believes diversity makes us stronger so we can reflect, connect and meet the diverse needs of our clients and employees around the world.
• Is committed to building a workplace where every employee is welcomed and given the support and resources to perform their jobs successfully.
• Wants to be a great place for people to work and strives to create an environment where all employees have the opportunity to achieve their goals.
• Provides continuous training and development opportunities to help employees achieve their career goals, whatever their background or experience.
• Is committed to advancing our tools, technology, and ways of working to better serve our clients and their evolving business needs.
• Believes in responsible growth and is dedicated to supporting our communities by connecting them to the lending, investing and giving them what they need to remain vibrant and vital.

Job Description:

Seeking a Tech-savvy solution driven Network production engineer Level2. Be apart of a dynamic global team supporting one of the largest customer install base. Independently discover and partner with various teams, developing a strong understanding behind application interconnectivity.

Possess the ability to lead on technical triages working closely with application, systems, vendors. Restoring stability to customer services in the quickest time factoring risks and potential reoccurrences.

Responsibilities:

• Possess a high level of curiosity in the networking space
• Experience lead in driving customer service remediation / mitigation
• Event monitoring with state of the art tools and customization
• Validation post change window. Certify completion without impact
• Competent in collecting packet captures on complex problem and using it to isolate and identify potential root cause
• Participate in post incident review for high impacting network related issues. Assist in the follow-up and potential permanent fixes with the respective teams/vendors

Required Skills:

• Cisco routing and switching exposure and certification
• F5 Loadbalancer covering an understanding of irules
• Have a working exposure to Firewalls / Proxy / DNS
• Possess good logical and critical thinking skills
• Shift work, includes weekends

Desired Skills:

• Interests in automation and toll reduction
• Project leadership
• Background in network security

Responsibilities:

• Provides administrative support to department
• Processes and handles work order and miscellaneous billings
• Regularly updates the system in response to residents' needs and work demands
• Liaises with the HR on the details and particulars of new residents arriving at the facility
• Handles the logistics on facilities stocks - PO, storage, issuance and records of usage
• Utilities reading entry and monitoring
• Assists in operation tasks
• Provides other administrative support to the site

Requirements:

• Diploma or Degree in any disciplines
• Min 1 to 3 years of relevant experience in lease management
• Ability to work in a fast-paced environment
• Proficient in Microsoft Office (MS Word/Excel).
• Strong communication and interpersonal skills

Our Addresses and Working Hours:

Seatrium (SG) Pte. Ltd.

Acacia Lodge

530 - 540 Bukit Batok Street 23, Singapore 659548

Mon - Thu: 8.00am - 5.15pm

Fri: 8.00am - 4.30pm

Interested candidates are invited to send us an updated resume with your current and expected salary and earliest availability.

We regret that only shortlisted candidates will be notified.

Please note that your personal data disclosed to Seatrium Limited and our group of companies, shall be used for the purposes of evaluation, and processing in accordance with our recruitment processes and policies. By providing your personal data, you have consented to the aforesaid purpose under the provisions of the Personal Data Protection Act 2012.

IT Desktop Support Manager (EUC)

Working Hour: Monday to Thursday 8.30am to 6pm, Friday 8.30am to 5.30pm

Working Location: Central

Responsibilities:

• Provide essential enterprise level end user computing services to organisation.
• Plan and execute new initiatives and enhancements that result in innovative use of end-point technologies to meet the needs of forward-looking organisation.
• Work with team leaders and outsourced service providers to plan, manage and deliver projects to upkeep, strengthen or build new desktop services to improve service satisfaction and delivery.
• Execute projects to deliver desktop services that achieve standardisation of desktop services across Public Service agencies to reduce operations overheads and greater satisfaction of desktop services.
• Supervise and maintain desktop services across organisation and work with outsourced service

Requirements:

• Degree/Diploma in Computer Science or equivalent with minimum 3 years of relevant working experience in designing deploying and managing enterprise level ICT infrastructure for end point services
• Good knowledge of end-user computing (EUC) or ICT operations (ICT infrastructure; servers, network, IT security)

If you are excited by the above opportunity and challenges and enjoy making things happen, do apply now!

OR

Email your resume to: [email protected]

Wyman Low

Team Lead (IHRP - CP)

Low Yong Wei (Wyman) - R1550983

ScienTec Consulting Pte Ltd - 11C5781

● Desktop/Laptop/Printer installation and de-installation

● User data migration

● Windows OS installation/Image load

● Microsoft office installation and configuration

● Application installation

● Hard drive/memory upgrade

● Client products troubleshooting

● Desktop/Laptop/Printer installation and de-installation

● User data migration

● Windows OS installation/Image load

● Microsoft office installation and configuration

● Application installation

● Hard drive/memory upgrade

● Client products troubleshooting