• Inventory management for all e-shop portals, including virtual inventory process during presales and major launches.
• Validate daily online fraud reports and document verifications.
• Manage escalations and work with cross department on customer related issue resolution
• Manage and flag trending incidents on Shopify and RRP to ensure all cases are closed with resolution to customers, and incident logged on systems.
• Manual callback to customers and order firing for issues arising from online sales.
• Manual intervention of orders e.g. stuck orders, orders that failed, MNP rejections.

Requirements

• Minimum GCE "O" / "A" Levels / Diploma
• Excellent interpersonal and communication skills
• Patient and good team player
• On-job-training will be provided

POSITION SUMMARY

Involves the completion of administrative and/or operational tasks relating to the front-line operation which may include data entry, ramp activities, sort activities, trace activities, dispatch activities and local customer service.

PRINCIPLE DUTIES, AND RESPONSIBILITIES

• Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members.
• Performs defined procedures and processes with accuracy and completeness. Ensures time commitments and deadlines are met. Processes may include use of manual procedures or local or regional systems. Verifies data and completes procedural checks against predefined processes or criteria to ensure accuracy and quality. Uses appropriate tools and equipment as required. May make decisions relating to procedural checks, including situations where the outcome is not clearly indicated. Seeks support of senior team members as required. Provides feedback on processes and procedures proactively, making recommendations for continuous improvement to senior team members.
• Investigates and resolves problems or exception situations using systems or equipment, as appropriate. May act as the focal point for specific types of resolutions within the department and across other teams. Makes decisions based on clearly defined criteria and escalates others as appropriate to senior members. As required, evaluates options, escalates and gains approval for solutions that are outside of established parameters. Supports implementation of corrective actions.
• Uses appropriate communication methods to understand and share information with customers, team members including vendor staffs and other departments. Supports team members and other departments during process changes including participating in the development of appropriate Job Aids, procedures & on-the-job training materials. May deliver required training in accordance with defined standards.
• Validates or completes accurate and timely reporting. Supports/research relevant data and collates for analysis and interpretation. Prepares reports as required and may include recommendations for areas of improvement. Inputs data to company systems. Ensures accuracy of own and others’ data and completes checks of system to ensure data integrity is maintained.
• Ensures ongoing compliance with defined FedEx processes and procedures, relevant legislation and external regulations, and predefined agreements. Ensures required approvals are sought throughout processes. Notifies management of any non-compliance issues as they arise.
• Works closely with customer, team including vendor staffs and other departments to ensure accuracy of information and completion of processes to deadline. Also includes contact with customers, vendors or employees, to investigate or resolve issues as required. Aligns and gains commitment to actions from the different stakeholders.

JOB SPECIFICATIONS

Academic:

• Secondary education or equivalent
• Fresh graduates are welcome

Experience, knowledge & attribute:

• Accuracy & Attention to Detail
• Microsoft Office & PC Skills
• Planning & Organizing Skills
• Interpersonal Skills
• Problem Solving Skills

Responsibilities:

• Driving the improvement of finance-related systems to ensure they meet the evolving needs of the organization.
• Enhancing inter-departmental processes and systems to streamline workflows and foster greater efficiency.
• Oversee the cash flow to maintain the financial health and liquidity of the organization.
• Bridging communication effectively between the Finance team and the HQ Finance team located in South Korea, ensuring seamless exchange of information and ideas.
• Executing various ad hoc tasks and projects as they are assigned, demonstrating flexibility and responsiveness to the dynamic needs of the business.

Requirements:

• Graduate in Finance industry.
• No experience required

JK Tan (R1875280) Job Expert Pte Ltd (Co Reg: 202007543Z; EA License 21C0766)

By submitting your personal data and/or resume, you are giving consent to collect, use and disclosure of your personal data and/ or resume by the company (or its appointed EA ) for the purpose of the processing and administration relating to this job application.Only shortlisted candidates will be notified

Job Description

• Industry/ Organization Type: Marine Product Service Provider
• Position Title: Sales Support Coordinator
• Working Location: West – Tuas Link (Walking distance)
• Working Hours: 5 days (Monday to Friday: 8 am-5 pm)
• Salary Package: Up to SGD 3200 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Involve in the preparation of proposals, ensuring coordination and timely follow-ups on offers.
• Oversee and coordinate the timely and efficient fulfillment of orders, including the arrangement of delivery schedules.
• Accurately record all transactions and data entries in the system, and ensure proper filing of all related documents.
• Address customer queries and deliver comprehensive after-sales support.
• Aid in the collection of accounts receivables.
• Contribute to the preparation of reports as required.
• Continuously update product knowledge to effectively assist customers.
• Strive to meet and exceed individual and departmental KPIs.

APPLY NOW!!!

• Min. N level
• Min. 2 years of working experience in the related field
• Training is provided to an inexperienced candidate
• Familiar with Microsoft Office

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67190 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

• Location: Woodlands
• Salary : $2500
• Working days: Monday - Friday (830am - 6pm)

Job Responsibilities

• Assist to develop and implement trade marketing strategies to drive sales achieve business objectives.
• Work closely with sales team and to follow through on execution of trade and in-store activities.
• Track and manage the brand marketing budget efficiently, including preparation of A&P Claims.
• Ensure timely execution of point-of-sale marketing materials, displays, and in-store promotions.
• Analyse market trends and competitor activities for growth opportunities.
• Monitor and measure the effectiveness of branding campaigns and initiatives, and provide recommendations for improvement
• Assist in the management and delivery of the assigned brand’s profitability.
• Prepare monthly reports as required.
• Collaborate with various departments and external stakeholders to facilitate smooth communication and coordination.
• Other ad-hoc job-related duties as assigned

Ho Ming Jie (Edmund) Reg No: R1987094

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Our client is one of the leading player in education industry. Due to business needs, they are now recruiting a Sales Advisor to be part of their Sales Team for ongoing transformation projects.

Duties of Sales Advisor:

• Engage with customers at roadshows and events.
• Promote lifelong learning through various courses.
• Share details about programs.
• Provide excellent customer service and follow up with inquiries.

Requirements:

• Min 1 year of sales experience is preferred
• Entry level are welcome to apply
• Comfortable to travel across different sites

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Recruiter (WFH, Remote Support)/ Call Support/ Telemarketer - Commission based

Calling for Supermoms, Superdaddy, Superhero YOU!

YES! You are THE ONE! We are hiring Recruiter (WFH, Remote Support)/ Call Support/ Telemarketer) who are keen to take on flexible-work arrangement as a Recruiter cum Telemarketer.

We want you and we would like to journey with you to help you achieve your next career purpose that commensurate with an attractive benefit/ Commission and an integrated work life harmony.

Come, join our Team!

Interested applicants, we are waiting for you… wait no further and send over your MS word resume over to us.

Job Requirements

• Good track record in providing Customer Service/ Telemarketer.
• Proven experience as Recruitment Consultant, HR Consultant or similar position will be an added advantage
• Min. 2 years of Customer Service/ Telemarketer/ Cold-calling in a Call Centre environment experience.
• Experience working as a Telemarketer in a Bank or Contact Centre environment is highly desirable.
• Able to communicate effectively and professionally over the phone.
• Confident and pleasant personality
• Enjoy talking to people over the phone.
• Willing to learn the traits of recruitment.
• Able to work independently and as a team

**Incumbent must be CEI Certified or willing to go for the CEI course is required.

Candidate must be willing to take on a Commission base role.

Please contact us or apply in-confidence your update MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Who is Tenable?

Tenable® is the Exposure Management company. 44,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 45 percent of the Global 2000, and large government agencies. Come be part of our journey!

What makes Tenable such a great place to work?

Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together!

Your Role:

We're seeking an experienced Help Desk IT Support Engineer to join our Tenable APAC team in Singapore. You’ll provide onsite support at our office as well as remote assistance for the wider APAC region. Your main tasks will involve resolving technical issues, performing installations, upgrades, repairs, and backups, and ensuring smooth tech operations daily.

Your Opportunity:

• Provide Technical Support and answer queries from staff in person, over the phone, or through our ticketing system on all company-supported applications.
• IT Issues: Diagnose and resolve problems with computers, telephony, and network systems.
• Onboarding and User Management: Conduct IT onboarding for new hires, create/manage user accounts, and ensure configurations meet departmental needs.
• Equipment Provisioning: Set up and configure equipment for new staff across APAC, including provisioning and verifying with Hiring Managers. Resolve Compliance Tickets: Address vulnerability and non-compliance issues directly with end users.
• Documentation & Escalation: Document solutions for future reference. And route complex issues to relevant IT teams when necessary.
• Communication & Follow-Up: Clear communication keeps users informed throughout the issue resolution process.
• After-Hours Support: Participate in an on-call rotation to provide after-hours support as needed
• Asset Management: Manage the local inventory of IT hardware.
• Work from office five days a week

What You'll Need:

• Two or more years of technical support experience.
• Excellent verbal and written English skills.
• Experience supporting Microsoft Windows operating systems and applications.
• Experience supporting Apple Macintosh operating systems and applications with PC and Apple hardware.
• Experience with Active Directory and/or Okta.
• Experience using JAMF, Service Now for Ticketing and similar platforms, Bigfix, Google Workspace, supporting mobile devices, general knowledge of local area networks and troubleshooting.
• General knowledge of AWS Workspaces or similar environments. Experience with Linux is a plus.

About the Role

We are looking for a dedicated and resourceful Calypso Application Support Programmer to join our team. This role focuses on defining and implementing application monitoring solutions, providing Level 2 support for Calypso applications, and managing incidents and requests to ensure operational efficiency.

The ideal candidate will have experience with Calypso version 16, a solid understanding of financial assets and the trade lifecycle, and foundational skills in Java, PL/SQL, and Linux. If you are passionate about delivering reliable application support and improving system performance, this role offers a fulfilling career opportunity.

Key Responsibilities

1. Application Monitoring:Define and implement application monitoring solutions to ensure system health and availability.
   Proactively identify potential issues and resolve them before they impact operations.
   
2. Level 2 Support:Provide Level 2 application support, handling complex issues that require in-depth analysis.
   Work closely with Level 1 support teams to ensure timely escalation and resolution.
   
3. Incident and Request Management:Analyze, manage, and resolve incidents and requests related to the Calypso application.
   Ensure root cause analysis is performed and documented for recurring issues.
   
4. Collaboration & Communication:Liaise with cross-functional teams, including development, infrastructure, and operations, to address technical challenges.
   Provide clear and concise communication to stakeholders regarding incident status and resolutions.
   

Qualifications and Skills

• Technical Expertise:Basic knowledge of Java, PL/SQL, and Linux environments.
  Hands-on experience with Calypso version 16 is required.
  
• Domain Knowledge:Understanding of financial assets (e.g., equities, derivatives, fixed income) and the trade lifecycle.
  
• Problem-Solving:Analytical mindset with the ability to diagnose and resolve technical issues effectively.
  
• Soft Skills:Strong communication and interpersonal skills to work collaboratively with teams and stakeholders.
  Organized and proactive approach to managing incidents and requests.
  

Preferred Qualifications

• Degree in Information Technology, Computer Science, or a related field.
• Experience in financial services or a similar industry.
• Familiarity with monitoring tools and frameworks to enhance system performance.
• Knowledge of ITIL practices for incident and request management.

Mandatory Skills

Job scope

• Organize/Support Webex Event
• High profile meeting support and monitoring
• Advance troubleshooting for application related issue
• Issue TAC and collecting of log
• Perform daily system health check
• Perform CR
• Preparation of report and material
• Chinese speaking (prefer but not compulsory, to support our regional markets)

Requirements:

· Bachelor’s degree or diploma in Computer Science, Information Technology, Cybersecurity, or a related field.

· 1-5 years of experience in IT or cybersecurity roles.

· -Practical working expertise with one or more of the following technologies: Trend Micro Deep security, Web Gateway ,Tripwire, IWS, Fortigate.

· Sound fundamental knowledge on IP networking (e.g. TCP/IP, routing, etc.) and Firewalls (e.g. Checkpoint, Fortigate)

· Strong analytical and problem-solving skills.

Excellent communication and teamwork abilities.

Work Hours: 8am to 7pm | Mon - Fri

(Staggered work hours i.e. either 8-5, 9-6 or 10-7 depending on which login time is assigned to you)

Weekend / OOH Work Requirement:

ADHOC weekend and out of office hours’ activities. Participation for such activities is a requirement for this position. These activities vary from Power Down, network verifications, desk moves, etc. but are not frequent and will be made aware in advance.

Job Summary

The IT Support engineer will be working within a team structure to provide world class IT services to end client. The IT Support engineer and the Local IT team will provide a full range of IT related services onsite as well as dispatch, including the support of IT hardware and software related to PCs, laptops, Thin Clients and corporate mobile devices.

Responsibilities:

• Provide onsite hands-on technical support and insightful advice to customers
• Focus on providing customers with best-in-class support experiences
• Listen and in take all customer queries, requirements and needs with patience and empathy
• Educate & share with customers on new technology and processes to enhance technology adaption
• Provide guidance and training to customers on current technology and IT policies
• Promote self-help through the use of Knowledge Base and technology specific portals
• Provide continuous improvement on end user services offered to customers
• Manage customer expectations accordingly to enhance IT Support experience.

Duties:

• You will diagnose IT issues on the spot and offer solutions to quickly get users up and running with minimum downtime.
• Provide customers with training and advice on client technologies and updates during service visit
• Perform IMAC activities
• Utilize Service Now to record and track all incident related to service calls
• Work with Local IT team to provide coverage for a full business day
• Provide written documentations, updates and root cause analyst on IT issues to management as needed
• Create knowledge articles for new issues discovered where there’re no existing KBs
• Provide feedback on potential issues or concerns to mitigate risks in the future

Skills Required

General:

• Communicative, friendly and reliable
• Good level of spoken and written English

Basic Technical skills:

• Microsoft Office Products
• Microsoft Operating System (currently Windows 7, 10)
• Hardware and provisioning (PC/Notebooks/Printers/Smartphones)
• Mac System
• Security knows how
• Usage of Ticketing Tools

Enhanced Technical skills:

• Structure and functionality of IT networks and the components (basic)
• Microsoft Active Directory
• Mobile Office (VPN-Solution, iOS devices)
• Virtual Desktop troubleshooting(basic)
• ITIL or process know how
• IT Security (basic)
• Installation/troubleshooting Knowledge of trading platforms (Bloomberg, Reuters) (basic)

• 1. Learn and master the company's core technology and product, provide technical support for customers and distributors, including technical explanations, training, (answering questions, solving problems), etc. according to the technical process and specifications of the company
  2. Provide on-site technical support for customers specifically in Imaging, Flow Cytomtery and Clinical application in the responsible area to ensure the success rate of the Demo;
  3. Summarize product and application experience, and cooperate with the local sales team to carry out targeted technical presentations to key account, so as to enhance the core competitiveness of Miltenyi products in the customer base.
  4. Update training materials in a timely manner, and provide complete training tools for internal sales and distributors;
  5. Cooperate with the sales team to achieve sales targets and provide customers with continuous, satisfactory and timely technical support;
  6. Other affairs arranged by the company due to business needs.

• Salary range: $2500-$3500
• Working Hours: 8:30 am–5:30 pm
• Working Days: 5 days
• Address: [Raffles Place MRT]

Responsibilities:

• Sales & Administration documentations.
• Prepare shipping and banking documents and liaise with shipping companies, banks, customers and vendors on all shipping and banking documentations.

Requirements:

• Shipping & Banking documentation knowledge.
• Minimum 5 years of related working experiences in an International commodity trading environment.
• Minimum Diploma or its equivalent.

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Join Our Team as an Administrative Support Assistant!

Are you organized, detail-oriented, and ready to support a dynamic team? If so, we want you to play a key role in ensuring smooth operations and supporting our training processes. This is your chance to be part of a team that values efficiency, collaboration, and growth!

What You’ll Be Doing:

• Managing Key Documentation: Handle essential administrative tasks and ensure documentation is accurate, up-to-date, and well-organized.
• General Administrative Tasks: Take on a variety of other administrative duties as assigned, keeping your workday engaging and diverse.
• Handling Purchasing Tasks: Source suppliers, obtain quotations, process purchase orders, and coordinate deliveries to ensure timely receipt of goods and services.
• Maintaining Purchasing Records & Inventory: Keep accurate records of purchasing activities, monitor inventory levels, and support operational needs by ensuring stock is maintained and replenished as needed.

What We’re Looking For:

• Educational Qualifications: A minimum of GCE 'N' Level or higher.
• Skills: Proficiency in Microsoft Office (Word, Excel, PowerPoint) to help you stay efficient and organized.
• Experience: Previous experience in purchasing is a plus, but not required.
• Attitude: A proactive, can-do attitude with a passion for supporting a fast-paced team!

Why You’ll Love Working with Us:

• Variety: Every day is different! You’ll take on a variety of tasks and enjoy a dynamic and engaging work environment.
• Opportunities for Growth: We value your professional development and offer opportunities to learn and grow within the team.
• Collaborative Culture: Be part of a friendly, supportive team where your contributions are valued and appreciated.

Mandatory Skills

Job scope

• Organize/Support Webex Event
• High profile meeting support and monitoring
• Advance troubleshooting for application related issue
• Issue TAC and collecting of log
• Perform daily system health check
• Perform CR
• Preparation of report and material
• Chinese speaking (prefer but not compulsory, to support our regional markets)

Position Description

This position is responsible for supporting sales team in achieving sales target and growth of all NEWAY® products business within the stated region for NEWAY with direct responsibility for distributors/agents in the region.

Main Responsibilities

· Handles sales enquiries and prepare quotations to distributors, customers in the timely manner

· Work closely with the Sales Team and provide technical support to customers

· Process sales orders to HQ, and manage the orders from sales orders to delivery

· Keep track of order status, update distributors & customers on order, delivery status

· Coordinate with HQ, liaise with distributors and customers on delivery shipment, payment issues, collection of payment

· Liaise and resolve any sales issues with respective customers

· Track quotes and provide weekly / monthly updates to Management.

· Develop and maintain good customer business relationship

Qualifications/Requirement.

· Minimum Diploma in Mechanical Engineering

· Candidate with valves and actuation experience is an advantage

· Working in similar valves line or practical knowledge with Ball, Butterfly, GGC valves and its associated actuators will be advantage

· Good command in English & Chinese to liaise with HQ associates & customers

· Proficient with Microsoft Office and SAP is a plus point

· Good communication skills and able to liaise with factory

· Independent, articulate, strong technical knowledge and a team player

· Singapore Citizen or Singapore PR only.

SJI International Elementary School is seeking a passionate and collaborative Learning Support Teacher to join our vibrant team starting in July 2025. The role involves working with students aged 4 to 12 years through in-class support and individualised pull-out interventions. The successful candidate will play a key role in developing and delivering differentiated learning strategies to meet diverse student needs.

Experience in a similar role is advantageous, and familiarity with inclusive education practices is highly desirable. Applicants should respect and appreciate the school’s Catholic Lasallian identity, although they are not required to share the same faith.

Shortlisted candidates will be contacted the week of January 6, 2025, with interviews taking place during the week of January 20, 2025.

Job Purpose

• Collaborate with Homeroom and other teachers in planning for Learning Support
• Develop plans of support for a student or group of students based on learning data, curriculum expectations and homeroom or other teacher input
• Maintain records of student support through the Learning Diaries
• Observe and screen students under the direction of the Learning Support Lead
• Work alongside the Learning Support Lead to create and update IEPs
• Communicate regularly with parents, teachers and Learning Support Lead on support provided, progress made and next steps
• Model and promote the school’s positive behaviour policy and the Virtues programme that underpins this

Key Responsibilities

• Enable students to feel successful and supported in learning and school
• Observe and screen students, alongside other members of the Learning Support Department, in order to identify specific needs and recommendations to address these needs
• Plan, prepare and deliver effective support programs that meet the individual needs of the students and enable them to access the curriculum and progress.
• Assess and monitor the progress of the student, using data to inform next steps in teaching and learning
• Write and review an IEP as part of the team around the child
• Provide support for students individually or in small groups, within or outside of the Homeroom
• Maintain assessment data records and engage in discussion around these with the homeroom teacher and other Student Success staff, including the Learning Support Lead
• Liaise with parents, teachers and other education professionals and specialists as appropriate, to discuss a student’s needs and progress
• Engage in Professional Development opportunities and be willing to share learning with others in the department
• Support the Learning Support Lead in the preparation and delivery of workshops for teachers and parents

Specific Tasks and Duties

Strategic Leadership

• Support the Learning Support Lead in identifying student needs and the allocation of staff and resources in response to this
• Contribute to the development and coordination of the Student Success Department
• Engage with and contribute to aspects of the Elementary School Improvement Plan (ESIP) as a member of the Student Success Team
• Liaise closely with the Homeroom teacher (and specialists where appropriate) around student needs, providing support for both the teacher and student
• Know and comply with school policies and procedures relating to safeguarding, health and safety and behaviour management

Curriculum and Pedagogy

• Plan, prepare and deliver engaging and effective lessons and activities that motivate, inspire and improve student achievement
• Identify clear teaching objectives and learning outcomes, with appropriate challenge and high expectations for each student
• Work collaboratively with the homeroom and other teachers in support of the child’s academic, social, emotional or physical development
• Have a sound knowledge of the school’s curriculum and pedagogy in order to identify expectations and plan for differentiated instruction for students on the Learning Support register
• Ensure thorough and current knowledge of the pedagogy and strategies associated with student support and that cater for a range of different needs
• Support the transition of students from their current grade level to the next
• Ensure that school policy and guidelines such as those for planning, marking, workbook presentation and assessment and recording are followed as a model of leading by example

Assessment and Reporting

• Possess a thorough knowledge of the school’s Assessment Policies and Procedures
• Maintain a regular system of assessing and monitoring of progress that can be shared with students, teachers, parents and the Learning Support Lead
• Ensure that assessment data is recorded, analysed and used to plan future teaching and learning, and to evaluate the effectiveness of the support provision
• Report on student progress as required, outlining the content covered, results of formative and summative assessments and next steps in learning

Collaboration and Relationship Management

• Organise and manage groups or individual students whilst promoting high standards of behaviour and discipline
• Meet regularly with the homeroom teacher (and other teachers where needed) in order to plan relevant, challenging and meaningful support for students
• Work collaboratively and purposefully with any assigned Teaching Assistant
• Collaborate and communicate regularly with the Learning Support Lead, Pastoral Team and teachers as part of a team around the academic, social and emotional development of each child

Resource Management

• Ensure that classroom resources are organised and managed to provide an efficient, effective and safe learning environment
• Monitor, evaluate and review the available teaching and learning resources and communicate suggested improvements or changes to the Learning Support Lead
• Look for and recommend resources that may be available beyond the school that support teaching and learning or provide professional development opportunities for the team

Communication

• Communicate with the Learning Support Lead, School Leadership Team and colleagues effectively, respectfully and in a timely manner
• Ensure positive and effective partnerships with parents through regular and clear communication about the student
• Share assessment data with parents as appropriate e.g. reports, PTC, as related to Learning Support
• Report to the Safeguarding Lead or relevant member of the SLT, any matters related to child safeguarding, Health and Safety, discipline or personal concerns

Self-Evaluation and Quality Assurance

• Reflect and evaluate own teaching and assessment practices through the school’s Professional Reflection and Development structure and in discussions with school leadership in order to ensure continuous improvement
• Participate in the school’s PRD process as a reflective practitioner and providing a role model to others in this process
• Engage in professional dialogue and opportunities, such as classroom observations, to share best teaching practices and strategies with others
• Seek opportunities for professional development through a range of opportunities such as professional reading, work with a mentor or critical friend, network groups, in-school or external workshops

General Areas of Responsibility

• Be an advocate of the school and its decisions during interactions with students, staff and the community.
• Lead in nurturing a Lasallian Catholic ethos by building upon the legacy and tradition of the school firmly anchored in Faith, Service and Community
• Maintain good working relationships with colleagues and students
• Be a role model within the school in terms of professional expertise and conduct and lead by example
• Treat others fairly and with respect in order to create and maintain a positive school culture
• Build a collaborative learning culture within the school and manage innovation and change
• Inform and support the SLT as needed
• Take on specific tasks related to the day-to-day administration and organisation of the school as requested by the Principal or SLT
• Support the PRD and performance management process as required to help staff develop goals and improve professional effectiveness
• Support staff in meeting personal and professional goals

Job Requirements

• Minimum Bachelor Degree
• Minimum 3 years of experience
• Significant experience in supporting students with Learning Support needs as a homeroom teacher or experience as a Learning Support teacher

Application Process

All applications for this position strictly to be submitted through Schrole/APLi only. The link to our Schrole/APLi page can be found on our Employment Page (https://www.sji-international.com.sg/about/employment)

We regret that only shortlisted candidates will be notified.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Location: Chai Chee Road

Overview:

• We are looking for an IT Operations Support Analyst to maintain and support our IT operations. The role involves developing batch jobs, managing cron jobs, and ensuring the stability of IT systems. Ideal candidates will have experience with .NET, SQL databases, and scripting for operational processes.

Key Responsibilities:

• Monitor and maintain daily IT operations and system performance.
• Develop batch jobs using .NET and manage cron job scheduling.
• Troubleshoot and resolve operational issues related to systems and databases.
• Collaborate with teams to implement solutions and improve processes.
• Provide Level 1 and 2 support for system incidents and service requests.

Requirements:

• Bachelor’s degree in IT, Computer Science, or a related field.
• 3-5 years of experience in IT operations or support.
• Proficient in .NET programming and SQL databases.
• Experience with cron job scripting and scheduling.
• Strong problem-solving skills and ability to work independently.

JOB DESCRIPTION:

1. Programming language/framework: Java, Spring MVC, MySQL.

2. Hands-on experience in Linux & Shell.

3. Hands-on experience in SQL.

4. Hands-on experience in AWS services.

5. Experience in using ITSM tools.

6. Experience in Release Management activities.

7.Knowledge of Airline Domain.

8. Knowledge in Splunk & Datadog

Responsibility of / Expectations from the Role

1 Responsible to handle coverage support (24x7 mobile support) and provide permanent solution / workaround depending on the nature of issue.

2 Collaborate with interface teams to troubleshoot any interface issues and provide resolution.

3 Collaborate with Business users and stakeholders to understand and troubleshoot issues and provide resolution.

4 Work with Infrastructure / Cloud operations teams for any change requests, issues, patching activities etc.

5 Perform deployment & release management activities.

6 Collaborate with development squad to provide insights for defect fix by providing analysis performed.

Immediate hire starting in Dec

6 months contract

Location in Senoko

Based in the Senoko, Client is a LifeScience client and we are looking for a Sales Support Admin to assist the Onsite Operations team. The candidate will report to the Project Managers and Engineers for this role. We prefer the candidate to be able to start work in Dec 2024.

About the role

Your daily responsibilities will be supporting and coordinating the sales order process to guarantee customer satisfaction. Managing orders in a timely, effective, and efficient manner. Ensuring the smooth running of transport processes and associated documentation

:▪ Organize, select, and plan the transport of our products to (international) customers via sea, air, express and road transport.

▪ Prepare the transport documentation for the goods to customers.

▪ Review invoices from the transporter/forwarder in consultation with the finance team.

▪ Manage special requests, non-conformities, and complaints.

▪ The primary contact person for the customer is to ensure customer satisfaction.

▪ Key in Sales Order in the system.

▪ Process & arrange for Samples Requests.

▪ Handle SFA Food Export Cert & VET Health Certificate applications

Skills and experience

The successful candidate will possess:

• Ability to work under pressure and meet deadlines.

▪ Knowledge of logistics processes and systems.

− Good knowledge with MS Words, Excel applications

− Strong communication and multi-tasking skills will be an advantage.

− Team-Oriented – collaborative, contribution, and support

▪ Minimum of ‘A’ level or equivalent.

▪ Minimum 1– 3 years of relevant work experience, preferably in food industry, a multi-national, matrix-structured based company.

To apply online, please click on the appropriate link.

EA: 94C3609 / R1110392

Job Description:

POSITION OVERVIEW : Front Office Level 2 Application Support

POSITION GENERAL DUTIES AND TASKS :
Qualifications, Skills, and Experience

Experience: 1 - 3 years

Proven experience in Level 2 application support within the financial services or trading technology space.

Expertise in front-office trading platforms and financial applications, such as ION, Bloomberg, MarkitWire, Fidessa, Front Arena, CME Brokertec, TradeWeb, and Trading Technologies.

Experience supporting a diverse range of financial products, including IR and CR Derivatives, TRS, Equities, Fixed Income, FX products.

Strong understanding of incident management processes, familiarity with ITSM tools (e.g., GLPI, ServiceNow, Remedy, JIRA) and the ability to resolve complex technical issues under pressure.


Technical Skills:

Advanced troubleshooting and diagnostic skills, particularly within trading platforms, market data feeds, and trade execution systems.

Familiarity with ITSM tools (e.g., GLPI, ServiceNow, JIRA) for managing incidents, requests, and tracking progress.

Proficiency in Unix/Linux and Windows environments, including command-line tools and scripting for basic system administration.

Understanding of networking protocols and data feeds and how they interact with trading platforms.

Experience with SQL and the ability to query databases to investigate data-related issues.


Communication Skills:

Excellent verbal and written communication skills, with the ability to effectively communicate with traders, ensuring seamless communication across teams, all while working in a fast-paced, production-driven environment.
Ability to explain technical issues to non-technical stakeholders, providing clear instructions and updates.

Maintain composure and focus while working in high-pressure, fast-paced environments to ensure issues are resolved quickly and efficiently.

Problem-Solving Skills

Ability to think critically and solve complex problems, particularly in high-pressure situations.
Proactive approach to identifying and addressing potential issues before they impact the project.
Excellent attention to detail, ensuring tasks are completed accurately and thoroughly.


Personal Attributes:

Customer-focused with a passion for delivering excellent user support.
Self-motivated, with the ability to work independently and as part of a team.
Strong attention to detail and methodical approach to incident management.
Ability to multi-task and manage a high volume of incidents simultaneously. This role typically operates in a fast-paced, high-pressure environment within a financial institution or consultancy.

Overview

The Marine Parade Community Space Ltd (MPCSL) is a charity and Institute of a Public Character established to look after vulnerable residents in Marine Parade. Its main role is to run the upcoming Marine Parade Community Care Hub, a social service Hub that will be operation in late 2025.

The Head, Caregiver Support Network (CSN) will oversee the running and development of the CSN programme which was launched in 2022 to look after caregivers in the community. The CSN programme is a programme of MPCSL.

Expectations

The Head role is a dynamic one, and candidates are expected to take ownership of the role and CSN’s development. The candidate must take an interest in maintaining existing relationships with community partners, understand the community’s culture, and build/ grow new relationships.

The role is also hands-on, and requires the candidate to be adept at both strategic thinking and handling the day to day operations of the programme.

Qualifications

Candidate must have minimally a bachelor’s degree and have experience leading small teams. Candidate must have good written English capabilities. Experience in the social service sector is a bonus.

Attributes

Candidate must be a team player and be supportive of his/ her colleagues. Candidate is required to take on a mentoring role towards his/ her subordinates.

Candidate must have a problem-solving attitude and be able to take on tasks independently and complete them comprehensively. The candidate must show a heart for the cause.

Responsibilities

CSN Operations:

Guide the Programme Manager(s) on the day-to-day operations of the programme, including:

• Managing new enrolments
• Executing the activities of the programme
• Managing the Caregiver Relief Fund

Supervise and mentor the Programme Manager(s) and ensure their positive development

CSN Planning:

• Oversee the strategic development of CSN, and ensuring it meets its intended targets
• Engage the CSN Sub-Committee

Caregiver Clubhouse/ Resource Centre:

Oversee and manage the development of the upcoming Clubhouse/ resource centre

CSN Admin:

• Ensure sustained funding for the CSN programme
• Be responsible for the use of funds ringfenced for CSN
• Engaging donors and preparing the necessary reports/ updates for donors/ grant bodies
• Application of new grants to fund CSN

Interested candidates can email their CV to Mr. Derrick Wong at [email protected]

Relevant information: www.facebook.com/CaregiverSupportNetwork

We are looking for a motivated and detail-oriented Customer Service Representative/Exec with a strong knowledge of Crypto to join our expanding team. As a senior team member, you will not only be the voice of Independent Reserve, delivering an exceptional and personal experience that builds trust and loyalty with every single interaction, but you will also serve as the escalation point for more complex customer issues. Your experience and skill in this field will allow you to resolve escalated issues effectively or direct them to higher-level management as needed.

The ideal candidate will have a solutions-driven and critical thinking mindset who is genuinely delighted to help customers.

Based in our Singapore office, you will support customers across Singapore, Australia, and the APAC region on a full-time basis. Reporting to the COO in Singapore, you’ll collaborate closely with teams across the business, including the OTC Desk, KYC, Compliance, and Sales.

Important Note: To ensure you’re fully equipped for this role, you will participate in a comprehensive three-month training program in Sydney, Australia. Independent Reserve will cover all travel and accommodation expenses during this period, allowing you to immerse yourself in our operations, learn directly from our Australian team, and build valuable connections with key stakeholders.

An integral role with plenty of growth and development opportunities, some of the key responsibilities will include:

• Responding to customer queries or concerns by email or phone, in a professional and timely manner.
• Serving as an escalation point for more complex customer issues and using your judgement to determine when matters require senior management’s involvement.
• Effectively and empathetically engaging with customers to identify needs and resolve concerns, including the appropriate handling of customers in vulnerable circumstances.
• Diagnosing and troubleshooting customer technical issues, including issues with devices, account access, login difficulties, and transaction errors.
• Identifying and reporting any customer request or account irregularities and proactively communicating with customers to understand their objectives and provide solutions.
• Collaborating with sales to assist with onboarding and gain a thorough understanding of the client's expectations and requirements.
• Collaborating with the KYC team to facilitate and assist with the client verification process.
• Maintaining accurate records of customer interactions and providing the business with valuable feedback and insights to improve our service.
• Staying up to date with industry trends and company policies to provide current and accurate information to customers.
• Staying up to date with regulatory training from Compliance and KYC.

Key Requirements

• Ideally 5+ years of customer service or customer support experience; previous experience in crypto or Fintech is advantageous but not essential.
• Knowledge of Bitcoin and other cryptocurrencies.
• Bi-lingual in Mandarin and English.
• General technical proficiency and familiarity with different operating systems, devices and security protocols such as 2FA.
• Strong attention to detail.
• Excellent written and verbal communication skills.
• Ability to prioritise and handle multiple customer queries or issues simultaneously without sacrificing the quality of service.
• Comfortable working with Google Suite, Slack, and quick to adapt to new systems.
  Ability to communicate with customers at both a technical and non-technical level.
  Proven ability to find solutions and defuse difficult situations with customers.
• Experience working in a customer-centric and dynamic environment.

Other skills and experience which would be ideal:

Familiarity with the mechanics of cryptocurrency trading as well as a solid understanding of blockchain technology, including how transactions work, types of wallets, etc.

Experience/knowledge of KYC and AML/CTF protocols.

About Independent Reserve

Founded in 2013, Independent Reserve is one of Australia’s most secure and trusted cryptocurrency exchanges, with a mission to transform digital asset technology into secure, regulated financial services.

With over 300,000 customers in Australia, New Zealand, and Singapore, we provide services like Bitcoin and Ethereum trading, an OTC desk, AutoTrader, API connectivity, and world-class security.

In 2021, Independent Reserve became the first cryptocurrency exchange in Singapore to receive a PSA license from MAS, standing out among 170 global competitors.

As we continue to grow, we’re looking for talented individuals to join our team and be part of our exciting journey in the cryptocurrency space.

This an in-office role so please do not apply if you are looking for a remote or hybrid role.