As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

This role will be based in either SS&C’s Singapore or Hong Kong office.

The APAC TA Business Operations Support team is responsible for providing operations support services to the Transfer Agency Operations team servicing SS&C’s valued clients. This covers a range of operational support functions including configuration of TA applications for new client onboardings, first level production support issues, operational BAU support and supporting client driven small scale projects.

The role focuses on a range of products with the portfolio consisting of:

• A core Unit Registry platform
• Surrounding products of the Unit Registry platform that forms the ecosystem of application connectivity
• An enterprise digital platform for advisors and investors for Transfer Agency activities

Direct reports:

N/A

Role Responsibilities:

• Manage a team across multiple geographical locations and develop a highly effective team
• Versatile in managing support teams across different APAC locations to guide and train on TA processes
• Establish good working relations with APAC TA Business Operations and work closely to support Operations BAU, new businesses and initiatives
• Develop and motivate the team to drive performance efficiency and manage conflicts
• Communicate effectively with internal technology support teams and external TA vendors to resolve system issues and maintain service level standards
• Support new client onboarding by engaging all stakeholders to achieve end to end implementation
• Ensure continuous improvement of processes and practices to mitigate risks
• Ability to apply critical and analytical thought process to resolve production issues efficiently
• Perform business and project analysis to ensure accurate and thorough understanding of requirements and risks
• Lead and participate actively in client specific and regional project implementations and change requests
• Produce technical and business documentation for system enhancements and development
• Willing and able to travel within the region as required

Skills and Competencies:

• Experience in managing relationships with service providers
• Excellent verbal and written communication skills and a confident communicator
• Possess strong risk, control and governance frameworks and problem-solving skills
• Ability to work well under pressure and maintain professionalism
• Demonstrated drive and commitment towards attaining the highest possible standards
• Ability to work effectively and consultatively within a diverse team environment
• A keen interest in investigative work / service delivery, along with the ability to demonstrate a good use of initiative
• Strong advocate for continuous improvement in quality and delivery of team
• Competent with Projects and Business Analysis tools
• Project Management skills

Qualifications & Prior knowledge:

• Experience in a related role within the financial services industry.
• Preferably 8-10 years of experience in Transfer Agency
• Extensive knowledge of Transfer Agency services, systems and operations

Key behaviours:

• Instils Trust – contribute to building a safe learning environment in the business where the team can be listened to and understood.
• Collaborate – Must be able to work in a co-operative manner with both internal and external teams and take all views and interests into account when formulating outcomes.
• Ensure Accountability – Must take full ownership of their assigned responsibilities and the outcomes that are generated and pursued.
• Customer Focus – Must understand customer and partner needs from both a functional and operational perspective.
• Communicate Effectively – Must be able to communicate effectively and efficiently, both in written and verbal forms, across all levels of an organisation and all sizes of groups. Must also be able to listen to others and evidence that they have understood the needs communicated appropriately.

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

Job Description

We are seeking a dedicated Support Engineer professional to join our team to ensure the smooth operation of our systems and applications. The ideal candidate will have strong technical skills and be able to collaborate with various departments to support and maintain our software systems.

Responsibilities:

• Monitor and troubleshoot production issues (Linux VMs, Vendor Product, SFTP).
• Collaborate with cross-functional teams to identify and resolve production issues.
• Perform root cause analysis and provide solutions to prevent future issues.
• Create and maintain documentation related to production issues and resolutions via JIRA.
• Implement and maintain processes and procedures to improve production support.
• Provide daily, weekly, and monthly reports on system performance and issue status.
• Ensure proper deployment and release of software updates & infrastructure patches/upgrades.
• Participate in on-call rotation and respond to production issues after business hours.
• There are two shifts, Morning (7 AM to 4 PM) and Afternoon (2 PM to 11 PM), running 7 days a week.
• Deployments during silent hours.
• Development work within the vendor product (about 10%-20% of time).

Preferred Qualifications:

• Bachelor’s degree in Computer Science or related field.
• 2–4 years of experience in Production Support or related role.
• Strong technical skills in Java, SQL, UNIX, and scripting languages.
• Ability to troubleshoot and resolve complex production issues efficiently.
• Excellent problem-solving and analytical skills.
• Effective communication skills to collaborate with cross-functional teams effectively.
• Willingness to participate in on-call rotation.

Main Purpose of Job

Reporting to the Principal Officer, this role is primarily responsible for the oversight of the financial reporting for St. James’s Place International plc (Singapore Branch) (“SJPISB”). The role holder is also responsible for providing business support for SJPISB.

Key Responsibilities of the Job

• Ensure that all financial reporting for SJPISB is in accordance with all relevant reporting standards/requirements and consistent with the relevant accounting policies and standards.
• Ensure that the Key Finance Controls of SJPISB are appropriate including the processing of payments and transfers within the Branch's delegated authorities framework.
• Responsible for review and oversight of quarterly and annual regulatory and tax-related returns including ensuring appropriate sign off and governance.
• Responsible for monthly and quarterly Management Information reports for distribution to SJPISB management and relevant Committees.
• Ensure that all other monthly, quarterly, and annual timetable actions are completed, and the SJPISB's Finance Monthly Task Calendar is signed off accordingly.
• Be the local liaison for the auditors to allow them to complete their annual audit in a time efficient manner.
• Ensure all relevant mandates, controls and documentation are updated and in line with MAS requirements.
• Provide local oversight of service relationships with external banking providers, corporate secretarial, tax and other advisers.
• Support SJPISB in its oversight of its third party providers including the administration centres, asset custodian, actuary and payroll providers.
• Responsible for the production of the outsourcing oversight Management Information reports.
• Support SJPISB and the Asia & Middle East Finance Division in related processes as requested by the Principal Officer.

Requirements of the Job:

• At least 4 years of relevant experience
• Qualified Accountant (CA, ACCA, etc.) with knowledge of Singapore FRS and accounting fundamentals
• Sound working knowledge of insurance accounting and RBC 2 reporting will be advantageous
• Accuracy and attention to detail
• Strong analytical and problem-solving skills
• Ability to work independently and liaise with other stakeholders to find the best solutions
• Strong interpersonal skills with the ability to communicate with a range of internal and external stakeholders
• High level of proficiency in Microsoft suite (Excel, Word, PowerPoint etc.)

Job Highlights

• Great exposure to a large Japanese MNC
• Nearest MRT: Bedok (Walking distance to work location)
• Working Hours: Mon- Fri (8am - 5pm)
• Contract Duration: 12 months (Convertible/Renewable depending on performance)
• Hybrid working arrangement

Job Summary
We're seeking an experienced Systems Analyst professional to support and enhance our in-house ERP systems. In this role, you'll handle user support, lead system improvements, manage projects, and optimize business processes. Working with cross-functional teams, you'll maintain critical applications while ensuring smooth operations in our manufacturing environment. The ideal candidate brings 4+ years of IT support experience, strong Oracle database knowledge, and expertise in ERP systems.

Job Description

• Provide comprehensive support for in-house applications, ensuring smooth functionality and addressing user concerns.
• Analyze business processes and requirements, offering recommendations for enhancements and optimizations.
• Develop and maintain relevant documentation, including user manuals, process flow diagrams, and system specifications.
• Independently conduct user acceptance testing (UAT) and collaborate with users to validate system functionality.
• Proactively engage with stakeholders to gather requirements, clarify needs, and propose effective solutions.
• Plan and schedule project milestones to ensure timely and efficient execution.
• Function as a project manager when required, coordinating tasks, timelines, and resources to ensure successful project delivery.

Job Requirement:

• Degree in Computer Science or Information Technology or other related fields
• Strong knowledge of ERP systems, Sales Order, Finance, and MRP applications.
• A minimum of 4 years of experience in IT application support, with a good understanding of the Software Development Life Cycle (SDLC).
• Hands-on experience with Oracle databases and strong technical proficiency.
• Possesses good interpersonal skills. Project management experience is an advantage.
• Demonstrates analytical and multi-tasking capabilities.
• Able to work independently, be a good team player and communicate well at all levels.
• Proficiency in SQL for database querying, reporting, and data management.
• Experience in the Manufacturing sector would be advantageous.

Company Description

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Job Description

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.

We are looking for a Strategic Support Consultant to join our team in delivering an excellent experience for some of our larger enterprise customers. In this role, you will be the customer’s point of contact for LinkedIn product information and support. You will be responsible for effectively resolving and escalating customer issues while also ensuring customers are utilizing our solutions and tools to meet their business objectives.

Responsibilities :

• Provide dedicated support to LinkedIn Talent Solutions clients
• Collaborate with Strategic Support Partners to provide the best member experience
• Work with a small book of accounts and within a queue-support model with specific daily targets on client satisfaction, responding to clients in an effective and efficient manner
• Analyze and understand clients and their businesses to provide consultation of products/features, answering all product inquiries and questions
• Conduct phone calls with admins and license holders to answer inquiries, provide technical assistance and best practices in regard to license functionality
• Establish effective working relationships with managers, cross-team members and co-workers to ensure excellent information flow and feedback on process, policy, and product changes that will affect users
• Document all communication with users and accounts accurately and in a timely manner via system tools
• Ensure that all issues are escalated appropriately to the correct internal departments and management

Basic Qualifications :

• 2+ years of experience in one or more of the following areas: customer support, complaint resolution, or sales/ account management supporting a product/solution utilizing multiple communication channels (email, phone, and chat)
• Fluent in both verbal and written Japanese (Bilingual or Japanese language test N1 level) and English

Preferred Qualifications :

• Experience working in Internet companies
• Experience in technical and product support/troubleshooting
• Experience analyzing data, trends and client information to identify product or service growth opportunities
• Expert knowledge of MS Office (Outlook, Word, PowerPoint and Excel)
• Excellent verbal and written communication skills

Suggested Skills:

• Relationship management skills
• Time management skills
• Problem solving skills

• Working Days: 5 days/week – 44 hrs (3 shifts)
• Salary: $2,200 to $3,100
• Potong Pasir

Responsibilities

• Carry out the daily operational duties and supervise residents in their regular activities
• Assist residents with any difficulties related to day-to-day issues at Dayspring Residential Treatment Centre and ensure their welfare and safety
• Promote discipline among the residents and be a mentor/role model to them
• Assess, respond and handle crises or conflicts
• Carry out individual therapeutic interventions based on care plans by treatment team
• Participate in providing physical, emotional, spiritual, mental, educational, and social needs of residents

Requirement

• With experience in working with youth at-risk
• With basic processing and counselling skills
• With knowledge of common issues and disorders that appears in trauma and abuse
• Willing to work on 3-shift rotations and over weekend/Public Holidays

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

• Perform pre- and post-sales technical support to customers.
• Provide support to the sales staff in technical presentations.
• Evaluate and establish a vision system performance specification.

Requirements:

• Diploma in any Engineering field
• At least 2 years of experience in field servicing and semiconductor industry.
• Able to troubleshoot electronics hardware system, PC hardware, OS and networking.
• Good understanding in Die Sorter or Wafer Sorter

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Key Responsibilities:

Technical Support:

Provide Level 1 deskside support to troubleshoot and resolve hardware and software issues for desktops, laptops, and printers.

Address internet and broadband connectivity issues.

Perform routine user check-ins to identify and resolve any technical problems promptly.

Ticket Management:

Manage and escalate tickets using ITSM tools such as ServiceNow, Jira, and HP ALM.

Ensure timely resolution of user queries while maintaining SLA compliance.

System Setup and Deployment:

Configure and set up computer devices and software packages, ensuring systems are ready for immediate client use.

Assist healthcare professionals and staff in understanding and using hardware, software, and IT tools effectively.

Software Testing and Documentation:

Design and execute test cases and scripts to ensure software functionality and reliability.

Perform review testing, including functional and user acceptance testing (UAT).

Document software processes and user manuals for newly developed solutions.

Document and Data Management:

Manage physical and digital documentation, including scanning, sorting, and processing records specific to healthcare environments.

Ensure accurate and secure handling of confidential documents, particularly in healthcare operations and patient-related processes.

Healthcare IT Support:

Provide IT support tailored to the healthcare sector, including assisting with healthcare management systems, EHR/EMR platforms, and compliance with healthcare IT standards.

Address and resolve IT-related issues in healthcare facilities to ensure minimal disruption to critical operations.

Data Analysis and Reporting:

Conduct data reconciliation and trend analysis to support healthcare business operations.

Generate reports on system performance and operational progress.

Key Requirements:

Work Experience:

Have prior work experience in the healthcare sector, preferably providing IT support in a clinical or healthcare environment.

Familiarity with healthcare IT systems and compliance standards is a strong advantage.

Key Skills and Competencies:

Strong hands-on expertise in troubleshooting hardware and software issues.

Strong organizational and problem-solving abilities.

Knowledge of SDLC methodologies and IT deployment practices.

Educational Background:

Diploma in Financial Technology, Republic Polytechnic

We are looking for Performance Operations resourses on a contract & perm basis. There are two headcounts for the role.

KEY ACCOUNTABILITIES

As a Performance Operations System/FactSet Support, your main focus will be to support and maintain our FactSet Systems (B-One system and FactSet (SPAR/PA) system), used by the Performance team for the production of performance measurement, reporting and attribution analysis.

You will also support our enterprise-wide operating model for Performance & Analytics (“P&A”) Reporting, that would include integration with our proprietary database called HERA for downstream reporting in HERA and ATHENA Dashboards, and with our data providers (Fund Accountants & Middle Office Service Provider) for all data related queries & feeds.

In addition, you will have supplementary responsibilities that would include ensuring the accurate and timely delivery of investment performance and analytical reporting for various stakeholders, that include Portfolio Managers, Client Groups (Sales and Marketing), Senior Management and Local Business Units (LBUs).

Maintenance of our FactSet Systems: B-One system, and FactSet (SPAR/PA) system.

Conduct & support data reconciliation in between our FactSet Systems

Conduct, support & maintain set-ups, configurations, workflows and data checks in our FactSet Systems and in the P&A Operating Workflow

Investigate & resolve breaks and potential issues related to the P&A Operating Workflow, by identify root cause, by engaging stakeholders (FactSet counterparts, HERA engineers and Data Providers e.g. Fund accountants and Middle Office service provider) and by working towards proper resolution

Escalate timely errors, processes gaps and other inaccuracies as needed

Liase & work closely with the key stakeholders for re-designing process flows and for maintenance of our FactSet Systems and our P&A Operating Workflow

Maintain stakeholder relationships and manage expectations

Answer & support query on fund and benchmark returns, asset returns or attribution results

Ensure all new procedures are documented and agreed

Identify and execute continuous process improvement and automation

EXPERIENCE / QUALIFICATIONS

5 years relevant experience in support & maintaining Performance or Attribution system, for performance analysis, investment risk analysis or similar role

Experience in using Factset Systems (preferably FactSet (SPAR/PA/Vault) system, B-One is a plus)

Implementation / System Migration experience of a Performance or Attribution system is a plus.

Bachelors degree in Finance, Accounting, Economics, Mathematics, Computer Science or similar field

Understanding of portfolio analysis including performance calculation methodologies and risk analytics

Strong analytical and quantitative skills, comfortable with complex formulas and financial instruments (eg: derivatives)

Strong knowledge of Excel and SQL queries

Good Python, C# and VBA skillset to support data transformation & workflow automation

CIPM or CFA is preferred (or working towards)

Language skills – English required, fluency in one or more asian languages will be a plus

Argyll Scott Consulting Pte Ltd

• Willing to work in shifts to provide rotational 24/7 shift application support duties as mentioned below.
• Has experience or knowledge on Incident and Problem management.
• Health check and monitoring production system and job scheduling to ensure SLA is meet.
• Troubleshoot and solve production issues related to performance and reliability throughout the software stack.
• Proactively identify bottlenecks in the system and work to resolve these issues before they become a problem.
• Continuous improvement of the system, e.g. job automation, performance tuning.
• Should be able to identify and fix the bugs.
• At least 4 years of hands-on experience on troubleshooting the applications
• Have experience of at least 2 years on Cobol, CICS application support
• Preferably have experience in VPC
• Support infra upgrades and address SW/HW vulnerabilities
• At least 2 years of working experience in production support in banking applications running on Windows and Unix environments.
• Perform code packaging end to end until release to Production, the maintaining application is done by the Production team
• Should have strong hold on SQL server/Oracle databases and able to write/debug the SQL programs.
• Good knowledge in Linux/Unix/Windows environment and scripting.
• Should be open to learn and adapt to new technologies.

1. Shift Timing
   1. Morning shift 6am to 3pm
   2. General shift 9am to 6pm.
   3. Afternoon shift 2pm to 11pm
   4. Night shift 10pm to 7am.
2. Need to support including night shift, weekends and public holidays

Mercuria is a major player in the Physical and Financial Global Commodity markets, with major trading centres in London, Geneva, Houston, Singapore, Shanghai and Beijing. We actively trade in all the major commodity asset classes, from Crude and Refined oil products, to power & gas, coal and emissions, through to freight, metals, and agricultural products.

We operate a global diversified technology team across key hubs such as Geneva, London, Houston and Singapore, while operating in close partnership with some strategic co-development centres in Bucharest, Bangalore and Hyderabad. All running an Agile delivery model in unison with our business partners to deliver multi-asset-class commodity systems, with a focus on automation, user experience, innovation and control.

The role

This is a great opportunity to join one of the largest integrated energy and commodity trading companies in the world.

We are looking for a hands-on senior technologist with exposure in the Commodities industry who is passionate about technology and has experience supporting enterprise-wide systems.

The successful candidate is adept at partnering with end-users to log issues, analyse issues, provide tactical/strategical solutions and ultimately deliver tangible business value & benefit.

This role will report into the Head of Application Support – ENDUR working on different business systems critical for the trading life cycle.

Key responsibilities

• Supporting of Commodity Trading and live position applications during trading hours.
• Support of CTRM and connected upstream/downstream applications for Intraday and End of day activities.
• Take appropriate actions to ensure that time-critical batch steps run successfully. This may involve root cause analysis of issues and taking appropriate corrective actions (fixing curves, excluding deals/portfolios etc.).
• Monitor applications availability and report issues pro-actively.
• Communicate with clients/vendors as required: inform/follow-up for incident progress, notify them of impending changes or agreed outages
• Good organizational skills in managing issues, projects and communicating to the stake holders.
• Fast turnaround of client requests.
• Log and prioritize tickets in the ticketing system.
• Work with the Service Desk to ensure requests are routed to appropriate resource in order to be resolved quickly and efficiently
• Escalate service requests that require 3rd level support
• Improve client service, perception, and satisfaction.

Technical expertise

• 10 years of work experience in IT industry, 7 years of experience in Endur.
• Minimum 3 years of working experience in energy trading domain.
• Must have experience of working on trading floor and supporting traders during peak hours.
• Good knowledge of OpenLink Endur
• Working knowledge of Endur OpenJVS programming.
• Good experience with CTRM Application support including upstream/downstream systems. (E.g. Understands business workflow, trade life cycle and operations)
• Must have business knowledge of Gas and/or Power trade life cycle.
• Working knowledge of Gas and/or Power markets in APAC/EMEA.
• Programming skills using JAVA or .Net or any programming language.
• Diagnosis skills of technical issues related to programs in Java, .Net or any other programming language.
• Understanding of databases and analysing SQL scripts.
• Should be able to support team members in different geographical regions.
• Motivated and willing to learn and work on different systems 3rd party and in-house developed

Non-technical Skills

• Fluent in English
• Excellent communication skills to interact with various stakeholders both internal and external.
• Ability to work under intense pressure and manage/prioritize multiple requests/projects independently.
• Analytical and critical thinking with ability to problem solve complex issues
• Self-motivated, able to multitask and ability to work under pressure
• Ability to work with geographically distributed team.
• Adapt to changes quickly and communicate effectively.
• Flexible to work shift patterns on Rota.

• Develop, test, and debug automated tasks (Apps, Systems, Infrastructure)
• Have a solid technical skill with diversity of thought and creative solutions that are in the best interests of our customers globally.
• Lead and participate in performance tests; identify bottlenecks, opportunities for optimization, and capacity demands.
• Troubleshoot priority incidents, facilitate blameless post-mortems.
• Work with development teams throughout the software life cycle ensuring sustainable software releases.
• Perform analytics on previous incidents and usage patterns to better predict issues and take proactive actions.
• Adhere to firm-wide architecture standards, risk management and security policies.
• Team player and ability to work in Global Team setup, product owners and business team to develop, build & support application.
• Communicate and collaborate on development items with global team, as well as raise/work to resolve issues impacting development.
• Participate in quality assurance, peer reviews and code reviews Qualifications.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• Good understanding of networking protocols and cybersecurity best practices in public cloud environment
• Advanced working SQL knowledge and experience working with RDBMS, Hadoop, and NoSQL DB.
• Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.
• Experience supporting and working with cross-functional teams in a dynamic environment.
• Strong understanding of DevOps practices, tools, and techniques and experienced deploying application in a containerized environment using Docker/Kubernetes/PCF/Openshift/AWS etc.
• Hand-on experience with cloud-based technologies and tools especially in deployment, monitoring and operations, such as Prometheus, Splunk, Elasticsearch, Grafana

Key Responsibilities:

Technical Support:

Provide Level 1 deskside support to troubleshoot and resolve hardware and software issues for desktops, laptops, and printers.

Address internet and broadband connectivity issues.

Perform routine user check-ins to identify and resolve any technical problems promptly.

Ticket Management:

Manage and escalate tickets using ITSM tools such as ServiceNow, Jira, and HP ALM.

Ensure timely resolution of user queries while maintaining SLA compliance.

System Setup and Deployment:

Configure and set up computer devices and software packages, ensuring systems are ready for immediate client use.

Assist healthcare professionals and staff in understanding and using hardware, software, and IT tools effectively.

Software Testing and Documentation:

Design and execute test cases and scripts to ensure software functionality and reliability.

Perform review testing, including functional and user acceptance testing (UAT).

Document software processes and user manuals for newly developed solutions.

Document and Data Management:

Manage physical and digital documentation, including scanning, sorting, and processing records specific to healthcare environments.

Ensure accurate and secure handling of confidential documents, particularly in healthcare operations and patient-related processes.

Healthcare IT Support:

Provide IT support tailored to the healthcare sector, including assisting with healthcare management systems, EHR/EMR platforms, and compliance with healthcare IT standards.

Address and resolve IT-related issues in healthcare facilities to ensure minimal disruption to critical operations.

Data Analysis and Reporting:

Conduct data reconciliation and trend analysis to support healthcare business operations.

Generate reports on system performance and operational progress.

Key Requirements:

Work Experience:

Have prior work experience in the healthcare sector, preferably providing IT support in a clinical or healthcare environment.

Familiarity with healthcare IT systems and compliance standards is a strong advantage.

Key Skills and Competencies:

Strong hands-on expertise in troubleshooting hardware and software issues.

Strong organizational and problem-solving abilities.

Knowledge of SDLC methodologies and IT deployment practices.

Educational Background:

Diploma in Financial Technology, Republic Polytechnic

Job Description & Requirements

• Support large scale IT infra environment
• Providing technical application/architecture support to infra and application teams; Assisting with system integrations and infrastructure
• Identifying and resolving technical issues; support day to day operations
• Provide operational support like shakedown, monitoring the availability of the applications, deployment, system health check, etc
• Attend to incidents and problem resolution within stipulated SLA
• Support SRs and changes; Follow the ITSM process
• Administer and maintain the system; Maintain availability and optimal performance of the systems
• Maintaining and updating technical documents and procedures
• Support and upgrade of software (IIS, .Net Framework, 3rd party monitoring tools, etc)
• Work with the vendor like Microsoft, IBM for upgrades/issues/analysis
• Interface with different stakeholders in the project (security team, customers, infra and application teams)

Requirements:

• Degree in IT, Computer Science or equivalent
• Minimum 5 years of IT support and programming experience in Windows Servers, IIS, .Net Framework,C#,VB, Asp.Net, PowerShell, Javascript
• Experience in monitoring, tuning and troubleshooting of IIS, .Net Framework related issues.
• Good understanding of server, Operating systems, network, firewalls, Load balancers, Active Directory, Database, etc.
• Good knowledge in ITIL
• Good troubleshooting and communication skills
• Able to work well in a team environment

JOB DESCRIPTION

• Plan, organize and manage the procurement and supplier management processes for the assigned plants, projects and tender support under Energy-as a Service in Singapore and overseas.
• Liaise with key stakeholders (Plant/Project Manager, Section Manager/Head, and Engineers) to understand their current and anticipated demand for goods, services, and works. Integrate these requirements into the Procurement Plan.
• Engage in sourcing, evaluating, and qualifying new suppliers. Conduct performance evaluations for existing suppliers on an annual basis.
• Identify and develop alternative suppliers and support cost reduction programs.
• Handle and manage RFQ/RFP, commercial evaluations, price and terms & conditions negotiation, PO/Contract award, and PO/Contract administration to final delivery and PO/Contract closeout. Ensure the Company’s best interest is consistently achieved.
• Procure, administer, develop, and manage all tenders and contracts in accordance with safety and budgetary requirements, technical specifications, contract, and procurement guidelines.
• Ensure that the procurement process adheres to Company and Client requirements, Company policies, and procedures.
• Evaluate and manage associated supply chain risks and disruptions.
• Develop and maintain a commercially sound supplier list, survey the market for new supply sources including non-traditional ones, and maintain the project “Approved Supplier List.”
• Build, manage, and develop relationships and partnerships with suppliers and contractors.
• Work with internal stakeholders to resolve supplier issues which has been escalated and/or advise the assigned plant as appropriate.
• Ensure that monthly procurement reports and cost-saving/cost-avoidance statistics are consolidated and reported on time to the Procurement Manager.
• Undertake tasks, activities, and assignments at the direction of the Procurement Manager and/or Head of Department.
• Such other duties and responsibilities as may be reasonably requested by your immediate supervisor from time to time.

JOB REQUIREMENTS

• Diploma/Degree in Engineering or equivalent business studies with more than 3 years of procurement experience, particularly with experience in EPC (Engineering, Procurement and Construction) projects or Plant Operations & Maintenance environment, tenders and sub-contracting.
• High integrity, mature and driven to work independently.
• A good team player who is able to build rapport with a diverse workforce in a multi-cultural setting and work well with other departments and internal stakeholders.
• Strong ability to negotiate, resourceful, good analytical and problem-solving skills.
• Able to work under pressure and align priorities for execution.
• Proficiency in SAP S/4 HANA ERP and/or SAP Ariba System is a strong plus.
• Knowledge of financial, legal, contract law ("PSSCOC, FIDIC Conditions of Contract, etc.") and corporate social responsibility issues.

Location: CBD, Corporate banking

​​​​​​​​​​​​​​Responsibilities:

• Act as the main point of contact for internal bank customers, facilitating communication for CMD.
• Prepare timely management reports and statistics from various sources like EDP systems and credit files.
• Manage the Marketing Support Unit, providing administrative support to CMD officers, including:
• Preparing materials for Loan Committee meetings.
• Recording and forwarding legal documents to CAD.
• Conducting searches on ACRA, World Check, Factiva, and Fircosoft.
• Managing CAs due for review and coordinating target dates with AOs.
• Drafting letters to customers for financial statements and insurance renewals.
• Lead or assist in ad-hoc projects, including audit preparation, RAR, and Annual Budget coordination.
• Provide administrative support when needed.

Requirements:

• Degree holder with at least 1 – 2 years’ knowledge of credit administration, supporting banking loans
• Proficient in administrative tasks, strong in PC usage and Excel are essential
• Excellent communication abilities

** This Singapore-based position is opened to Singaporeans only.

Email: [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Nurul Amirah | Registration No: R22108940

Tan Peng Chin LLC, a medium-sized law firm, invites candidate (with or without any experience) for the position of Leasing Secretary / Leasing Support Staff to join its established and expanding Real Estate Department. We offer direct experience handling extensive leasing matters, with rewarding opportunities and a competitive and fair remuneration package.

Requirements:

• GCE "O" Levels / Diploma / Degree
• Proficient in MSWord and MSExcel
• Good command of written and spoken English
• Good attitude and must be open minded, committed and able to work in our team of dedicated and valued colleagues
• Good working speed and accuracy, with the ability to work under pressure in a fast-paced environment if necessary
• Experience in handling landlord and tenant leasing matters would be an advantage
• Experience in law firms is an advantage
• Intensive on job training will be provided

Job Description

• Collaborate with cross-functional teams to identify and resolve production issues.
• Perform root cause analysis and provide solutions to prevent future issues.
• Create and maintain documentation related to production issues and resolutions via JIRA.
• Monitor and troubleshoot production issues (Linux VMs, Vendor Product, SFTP).
• Implement and maintain processes and procedures to improve production support.
• Provide daily, weekly, and monthly reports on system performance and issue status.
• Deployments during silent hours.
• Development work within the vendor product (about 10%-20% of time).
• Ensure proper deployment and release of software updates & infrastructure patches/upgrades.
• Participate in on-call rotation and respond to production issues after business hours. There are two shifts, Morning (7 AM to 4 PM) and Afternoon (2 PM to 11 PM), running 7 days a week.
• 2–4 years of experience in Production Support or related role.
• Strong technical skills in Java, SQL, UNIX, and scripting languages.
• Ability to troubleshoot and resolve complex production issues efficiently.
• Bachelor’s degree in Computer Science or related field.
• Excellent problem-solving and analytical skills.
• Effective communication skills to collaborate with cross-functional teams effectively.
• Willingness to participate in on-call rotation.

about the company
Our client is a north america company specializing in electronics. They are seeking a sales support executive to handle order processing and coordinate deliveries. The company operates on a smaller scale and prefers a self-sufficient individual, as they do not engage in micromanagement.

details

• West
• M-F 8.30am - 5.30pm

about the job

• Order processing
• Handling customers' enquiries via email or phone
• Coordination of deliveries

skills and experience required

• Preferably individuals with at least 2 years of relevant experience

To apply online please use the 'apply' function, alternatively you may contact Noelle at noelle.ng(@)randstad.com.sg.
(EA: 94C3609/ R1982617 )

JOB DESCRIPTION

An MNC in commodities trading industry is currently looking for a Trading Support Analyst to join their expanding team.

The Trading Support Analyst will be responsible in supporting Traders in their management of Carbon Credit poftfolios. Responsibilities include supporting carbon credit transaction process, market research and analysis, developing commercial opportunities, KYC, inventory control, and onboarding new customers.

While supporting, the Trading Support Analyst will need to understand the trading market, trading strategies, and learn trading skills.

Successful candidates can expect to work in an established organization with a cohesive team.

REQUIREMENTS:

• Minimum Bachelor's degree
• Minimum 1 year of experience in environmental industry, internship experience considered
• Experience or knowledge in carbon credits, global carbon market, or environmental commodity market is highly advantageous
• Proficiency with Microsoft Excel

Interested applicants kindly use the apply button or send in your application in MS word format to [email protected] (EA: 18C9213 | R23112611)

*We regret that due to potential volume of responses, not all candidates will be contacted.

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

The Apps Support Intmd Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.

Responsibilities:

• The Apps Support Intmd Analyst provides technical and business support for users of Citi Applcations.
• Utilizes good understanding of apps support procedures and concepts and basic knowledge of other technical areas to field issues and queries from stakeholders, provide short-term resolutions and work with relevant technology partners for long term remediation.
• Develop a comprehensive understanding of how areas of apps support collectively integrate to contribute to achieving business goals.
• Act as a liaison between users/traders, interfacing internal technology groups and vendors
• Participates in disaster recovery testing
• Participate in application releases, from development, testing and deployment into production.
• perform post release checkouts after application releases and infrastructure updates. Develop and maintain technical support documentation.
• Considers implications of the application of technology to the current environment.
• Analyzes applications to identify risks, vulnerabilities and security issues.
• Makes evaluative judgments based on analysis of factual information; resolves problems by identifying and selecting solutions Cooperation with Development colleagues to prioritize bug fixes and support tooling requirements.
• Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams.
• Exchanges ideas and information
• Active involvement in and ownership of Support Project items, covering Stability, Efficiency, and Effectiveness initiatives.
• Performs other duties and functions as assigned in a concise and logical manner.
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 3-5 years of strong Application production support experience in the financial industry
• Experience using call/ticketing software
• Hadoop/Big Data Platform
• Working knowledge of various components and technologies under Cloudera distribution like HDFS, Hive, Impala, Spark, YARN, Sentry, Oozie, Kafka.
• Perform daily performance monitoring of the cluster - Implement best practices, ensure cluster stability and create/analyze performance metrics.
• Hands-on experience in supporting applications built on Hadoop.
• Linux
  3 - 5 years of experience
• Database
  Good SQL experience in any of the RDBMS.
• Scheduler
  Autosys / CONTROL-M or other schedulers will be of added advantage.
• Programming Languages
  UNIX shell scripting, Python / PERL will be of added advantage.
• Microsoft
  Strong knowledge of Microsoft based operating systems
  Experience using/troubleshooting Office with emphasis on Word, Excel.
• Additional Skills (preferable)

Other Applications
Knowledge / working experience of ITRS Active Console/other monitoring tools
Knowledge / working experience of Autosys/scheduler.

How You’ll Succeed

Be conscientious and consistent in identifying security vulnerabilities and working with the respective engineering teams and stakeholders to provide sound guidance and remediations. Be a team player, and a keen learner.

• Experience in application support role for min 5 years for support and good knowledge of Java, Unix/Linux, SQL
• Experience in Unix commands , SQL queries
• Experience in programming languages such as JAVA/J2EE.
• Knowledge of web applications, batch jobs, JBOSS, MariaDB, SQL, Shell
• Knowledge of Job scheduling, MQ setup
• Dynamic individual with thirst to learn
• Strong team player with excellent inter-personal skills & ability to meet SLAs

We are looking for a reliable and proactive Application Support Engineer for one of our established clients. Reporting to the Senior Manager (PMO), he/she will be responsible for supporting, troubleshooting, and fixing application errors that arise across the business. The ideal candidate should possess a minimum of 3 years’ relevant experience in system support, problem-solving, troubleshooting, and application development, along with excellent communication skills.

Responsibilities:

· Provide all levels of application support, handling change requests and project coordination.

· Analyze and troubleshoot application errors raised by business users.

· Establish the root causes of application errors and propose solution to Support Lead.

· Perform system bug fixing and testing under the supervision of System Analyst.

· Follow up on unresolved cases with end users/next level and ensure timely resolution.

· Report significant and recurring issues to support lead for future solution.

· Collect feedback to determine patterns and issues that can be resolved by building a knowledgebase.

· Provide FAQs to end user to ease in troubleshooting.

· Able to stay back for critical issue support and during project implementation.

· Reports and documentation.

· Complete all other application support related duties as assigned.

Key performance Indicators:

· Customer satisfaction.

· Good internal working relationships.

· Timely response and Resolution.

Requirements:

· Diploma or higher in Information Management / Technology.

· Minimum 3 years’ relevant experience in application system support, problem solving, troubleshooting and application development.

· Exceptional ability to identify application errors and root cause.

· Ability to develop and fix bugs in .Net, C#, Vue.js programming language.

· Possesses strong communication skills in both verbal and written forms, a positive working attitude, and is a fast learner.

To apply, please send your CV to [email protected].

We regret that only shortlisted candidates will be notified. Thank you for your understanding.

Yue Hwa Chinese Products is a dynamic and innovative company dedicated to providing top-notch IT solutions. We are looking for a motivated and enthusiastic Junior Desktop Support professional to join our team.

As a Desktop Support specialist, you will play a crucial role in ensuring the smooth operation of our IT infrastructure. Your primary responsibilities will include:

• Providing desktop support for end users utilizing Microsoft software.
• Conducting preliminary troubleshooting of infrastructure issues such as Wi-Fi, network, printer, and server problems.
• Deploying images for desktops and point of sales systems.
• Assisting with software installations, updates, and patches.
• Managing user accounts and permissions.
• Providing support for mobile devices and remote access solutions.
• Assisting with hardware setup & maintenance, including desktops, laptops & peripherals.
• Ensuring data backup and recovery processes are followed.

Key Responsibilities:

• Respond to and resolve technical issues reported by end users.
• Assist with the setup, configuration, and maintenance of desktop systems.
• Troubleshoot & resolve connectivity issues related to Wi-Fi and network.
• Provide support for printer and server-related problems.
• Deploy & manage desktop images for new and existing systems.
• Document & track issues using our ticketing system.
• Collaborate with other IT team members to ensure seamless support.
• Understand & troubleshoot basic networking protocols such as TCP/IP, DHCP, and DNS.
• Assist in maintaining network security and performance.
• Install, update, and troubleshoot software applications.
• Manage user accounts, permissions, and access rights.
• Provide support for mobile devices, including smartphones and tablets.
• Assist with remote access solutions and VPN configurations.
• Set up & maintain hardware, including desktops, laptops, monitors & other peripherals.
• Ensure data backup and recovery processes are in place and followed.
• Provide training and support to end users on IT-related topics.

Qualifications:

• Basic understanding of Microsoft software and operating systems.
• Familiarity with troubleshooting network, Wi-Fi, printer, and server issues.
• Basic knowledge of networking protocols including TCP/IP, DHCP, and DNS.
• Experience with deploying desktop images is a plus.
• Strong problem-solving skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• A degree in IT or a related field is preferred but not required.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A supportive and collaborative work environment.
• The chance to work with cutting-edge technology.

Join a leading asset management firm in Asia as a Performance Operation System, where you'll be part of a dynamic team shaping innovative financial solutions, driving growth, and making a meaningful impact in global markets

What You’ll Do

• Support and maintain FactSet Systems (B-One, SPAR/PA) for performance measurement, reporting, and attribution analysis.
• Collaborate with key stakeholders to ensure seamless performance data integration into proprietary systems like HERA and ATHENA Dashboards.
• Deliver accurate and timely investment performance reporting for Portfolio Managers, Sales & Marketing teams and Senior Management.
• Troubleshoot, resolve and prevent system and workflow issues by working closely with stakeholders, including FactSet, HERA engineers, and data providers.

What We’re Looking For

• Proven experience in managing performance or attribution systems for investment analysis.
• Expertise in FactSet Systems (SPAR/PA/Vault preferred; B-One experience is a plus).
• Strong analytical skills with knowledge of portfolio performance calculation methodologies and risk analytics.
• Comfortable working with complex financial instruments, including derivatives.
• A proactive problem-solver with a passion for innovation and efficiency.

Company Reg No.: 201131609D | License No.: 24S2411 | Reg No: R1110891