• MNC
• 5 days' work week
• Near MRT

Job Responsibilities:

• To check customer’s PO and process all in-coming orders from all customers accurately and efficiently in timely manner
• To respond quickly and efficiently to all in-coming sales enquiries, by email and telephone to all parties concerned
• Attention to detail is essential at all times to ensure the highest standard of customer satisfaction
• To design special switch drawing, engraving, special mounting unit, etc. as according to customer requirement
• To update customer orders/enquiries in the central database this to ensure an efficient tracking system is in place
• To coordinate with our counterpart on special switch diagrams/order numbers/ bill of material of the products and update the information in the central database in timely manner
• To coordinate and monitor closely with factory on urgent deliveries request by customer and need to follow up closely
• Filling of orders/drawing and other documents in timely manner
• To assist outdoor Sales engineers when need arise
• To liaise with Workshop/Store department on customer orders when necessary
• To liaise with Account department on the payment status when necessary
• Continuous communication with the sales team for any feedback from customer
• To contribute ideas on how to improve our processes in timely manner
• To answer incoming calls and engage with customer and transfer the call to other department
• To be an excellent team player and help each other to complete daily work
• To assist in designing/preparing marketing materials when need arise

Requirements:

• Must be computer literate
• Able to read, write and converse in English.
• Good communication & inter-personal skills
• Experience in customer services an advantage
• Time management is important - must be able to deal with a number of things at one time and constantly re-evaluate priorities.
• Possess Technical Certificate in Electrical or Electronic preferred is an added advantage

Job Description

• Industry/ Organization Type: Electrical Equipment Manufacturer/ Production
• Position Title: Technical Support Engineer
• Working Location: Ubi
• Working Hours: Monday to Friday, 8.30 am – 5.30 pm; Saturday 8.30 am – 12.30 pm
• Salary Package: Up to $5,000 + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Provide technical support to customers for UPS, DC Systems, and Battery installations, commissions, repairs, and maintenance.
• Coordinate with end-users on-site to ensure smooth installation, commissioning, and maintenance activities.
• Collaborate with customers and engineers to ensure safe execution of site work.
• Deliver training to customers on the startup and operation of UPS and DC Systems.
• Monitor and follow up on maintenance contracts to ensure work is completed promptly.

APPLY NOW!!!

• Minimum Diploma in Electrical/ Electronics Engineering or its equivalent.
• At least 3 years of relevant experience in the UPS and DC power industry.
• Willing to travel across Asia on short notice.
• Immediate availability and own transport required.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69101 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Temp Engineer Support (MNC; PCB manufacturing companies)

Location Loyang (Pick up transport from Pasir Ris, Tampines, Bedok) Duration: Jan to Apr 2025 (Min 3 months)

Shift 1: Monday to Thursday Work hours: 8pm to 8am Salary: $18/HR + $16/DAY

Shift 2: Monday to Thursday Work hours: 8am to 8pm Salary: $12/HR + $6/DAY (SHIFT ALLOWANCE)

Shift 3 Monday to Friday Work hours: 8.30am to 5.30pm Salary: $12/HR

Responsibilities: • To conduct quality check of product, boards and panels (ie. 1st Article Check) • Adhere to Work-Station-Instruction Procedures • Responsible to fill out proper documentation • Responsible for maintaining Good Discipline and Housekeeping • Other ad hoc duties as assigned

How to Apply: Send your resume to:

Be a Part of Something BIG!

Join us in revolutionizing the future of technology through direct, face-to-face marketing. We're seeking enthusiastic individuals to help drive our innovative solutions forward by engaging customers in dynamic, real-world interactions. If you're passionate about delivering impactful experiences and connecting with clients personally, we invite you to join our team.

Apply now and begin shaping the future together!

Make an Impact by:

• Collaborate and work closely with different departments to understand key challenges while driving impactful initiatives
• Work independently with guidance and support from managers
• Mentor less experienced team members and help establish best sales practices with peers to drive success
• Conduct peer reviews of solution designs and foster strong engagement with team to ensure the best outcomes
• Lead and participate in knowledge sharing sessions, focusing on sales strategies and best practices

Rewards that Go Beyond:

• Ongoing development programs
• Regular acknowledgment of achievements with performance bonuses
• Overseas retreats, fun team bonding activities
• Cross-Department exposure within organisation
• Invitations to events, conferences, and internal leadership summits to grow your professional network
• Defined growth trajectories within the company, with regular performance reviews and advancements

Your Career Growth Starts Here. Apply Now!

Job Description

• Industry/ Organization Type: Manufacturing (Consumer Appliances)
• Position Title: Technical Support Assistant
• Working Location: Pasir Ris
• Working Hours: 5 days (Mon – Fri, 8.30 am – 6.30 pm)
• Salary Package: Basic salary up to $3,500 + AWS + Overseas Allowances + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Troubleshoot various hotel guestroom appliances such as safes, minibars, kettles, hairdryers, irons, and clocks.
• Manage the entire spare parts inventory and improve inventory control processes.
• Handle technical issues for local and overseas hotel customers and generate investigation reports.
• Collaborate closely with certification and sales colleagues to address challenges.
• Participate in testing, evaluating, and implementing new products.
• Visits to overseas customers/distributors to provide technical support.

APPLY NOW!!!

• A diploma or degree in electrical and/or mechanical engineering is advantageous.
• Familiarity with Microsoft Word, Excel, and PowerPoint.
• A hands-on, eager-to-learn, and progressive attitude.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69028 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Electrical Equipment Manufacturer/ Production
• Position Title: Technical Support Engineer
• Working Location: Ubi
• Working Hours: Monday to Friday, 8.30 am – 5.30 pm; Saturday 8.30 am – 12.30 pm
• Salary Package: Up to $5,000 + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Provide technical support to customers for UPS, DC Systems, and Battery installations, commissions, repairs, and maintenance.
• Coordinate with end-users on-site to ensure smooth installation, commissioning, and maintenance activities.
• Collaborate with customers and engineers to ensure safe execution of site work.
• Deliver training to customers on the startup and operation of UPS and DC Systems.
• Monitor and follow up on maintenance contracts to ensure work is completed promptly.

APPLY NOW!!!

• Minimum Diploma in Electrical/ Electronics Engineering or its equivalent.
• At least 3 years of relevant experience in the UPS and DC power industry.
• Willing to travel across Asia on short notice.
• Immediate availability and own transport required.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69101 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Responsibilities

• Oversee day-to-day operation to ensure smooth operational effectiveness
• Handling vehicles for inspection and other services (when requried)
• Assist in handling customer’s enquiries (when required)
• Data entry for work related matters
• Provide good Customer Service
• Ad-hoc duties as assigned

Requirements

• Possess Valid Class 3 License
• Possess Vocational License will be an added advantage
• Proficiency in Microsoft Word, PowerPoint and Excel
• Communication, Customer Service and Problem Solving Skills
• ‘O’ Level, Diploma, Advanced/Higher/Graduate Diploma
• Able to work independently
• A good team player who is proactive and meticulous
• Has good communication and interpersonal skills
• Keen to learn with positive work attitude
• Entry level candidates are welcome to apply
• 5.5 days work

About AP Media

AP Media is a creative media tech company that represents a new multi-disciplinary intersection point in the industry. At a time when audiences are craving for more immersive digital content, we are here to provide the technical expertise, experimental thinking and marketing innovation brands need to thrive.

We aim to make futurealistic experiences across a spectrum of domains, from real-time 3D set mapping, virtual and hybrid activations to interactive live streaming, immersive multimedia and experiential marketing.

We want to make these experiences accessible to everyone. To do that, we help connect the dots across six key dimensions for new brand opportunities you can create today.

We are looking for an open-minded, proactive, resourceful and dynamic individual, to join as a Virtual Production Camera Technician

Job Description:

• Setting up, configuring, operating, and maintaining various electronic equipment involved in outside broadcasting production, such as HD Video, UHD Video, Audio, and Communication Equipment.

• Troubleshooting camera equipment and effectively communicating and reporting any issues to the studio manager and manufacturer for problem-solving.

• Keeping equipment updated with the latest software releases to ensure optimal performance.

• Ensuring that technical equipment and systems meet safety and technical standards with minimal disruption to operations.

• Proficiency in reading and designing camera connection workflows.

• Maintaining and routing video signals, including split camera signals, genlock, and data cables.

• Familiarity with video standards, calibration, and routing signals such as HD-SDI, DisplayPort, HDMI, RAW files, color metadata, and data wrangling.

• Care and upkeep of Virtual Production systems, including cameras, tracking objects, cabling, and AV signal flow.

• Assisting camera crew with calibration workflows and mounting Virtual Production tracking hardware on set.

• Troubleshooting video feed, tracking, and calibration issues with the Virtual Production team.

• Communicating changeover status and camera changes to the Virtual Production team for smooth operation.

• Continuously learning and adapting to new technologies in the industry to maintain a cutting-edge skillset.

• Proficiency in video editing.

You will be responsible to ensure day to day financial transactions, including verifying, classifying, computing, posting and checking all accounting related entries submitted by stakeholders are accurate in the system.

This role will act as the intermediaries between other internal departments within the organization and also liaise with external parties with regards to accounting related matters.

ACCOUNTS RECEIVABLE

1. AR Retail Sales, Collection & Reconciliation

2. AR Non-Retail / Non-Trade, Collection & Reconciliation

3. Bank Statement Reconciliation & Reporting

4. Back-End Collection Creation & Refund Processing

FINANCE SUPPORT & REPORTING

1. Bank Related Support & Liaison

2. General Insurance Coverage

3. Payment Terminals Arrangement & Follow-up

4. Liaise with Company Secretary

5. Liaise with Singapore Department of Statistics

6. Ad Hoc Tasks/Projects assigned

Requirements

1. Polytechnic Diploma or Degree in Accounting / ACCA

2. 1 years’ experience in related AR / AP / GL Accounting functions will be advantage

3. Fresh Diploma or Degree Graduates may apply

4. Meticulous and analytical

5. Business acumen & Finance savvy

6. Detail oriented and able to work in a fast-paced environment

7. Intermediate or advance level competency in MS Excel

We are seeking a passionate and technically skilled Support Engineer to join our Asia team in Singapore. In this role, you will be the frontline champion, providing top-tier technical support to our customers. Your ability to solve complex issues with precision, combined with a strong customer focus, will help ensure our clients' success and satisfaction.

Your Responsibilities:

• Act as the primary point of contact for technical inquiries, delivering prompt and professional support to customers.
• Diagnose and resolve complex technical challenges, escalating cases when needed for effective resolution.
• Maintain detailed and accurate case documentation, ensuring clarity and traceability in our support systems.
• Keep customers informed with timely updates on case progress and ensure follow-ups are completed promptly.
• Work closely with internal teams to drive resolutions and enhance overall customer satisfaction.
• Stay updated on Milestone products, support procedures, and industry best practices through continuous learning.
• Identify patterns in recurring issues and share insights with the team to improve product performance and processes.

What You’ll Bring:

• A bachelor’s degree in Computer Science, Information Technology, or a related field.
• At least 3 years of hands-on experience in technical support, ideally in a customer-facing role.
• Strong technical expertise in:
  - IP networking and related technologies.
  - Microsoft Windows Server operating systems and Active Directory.
  - Tools like TeamViewer and Wireshark for troubleshooting.
  - Virtualization and storage solutions.
  - SQL and database troubleshooting.
• Outstanding communication skills, with fluency in English (spoken and written).
• Ability to manage multiple cases efficiently in a fast-paced environment.
• A proactive, customer-focused mindset with a dedication to delivering effective solutions.
• Experience with Milestone VMS or similar video management systems is a plus.
• Proficiency in Japanese or other Asian languages is highly desirable and will be a strong advantage in supporting our diverse customer base across the region.

Why Join Milestone Systems?
At Milestone Systems, we are more than a workplace – we are a community.

• Being part of a diverse, innovative, and collaborative team.
• Accessing continuous learning opportunities and professional growth.
• Working with cutting-edge technology in a dynamic industry.
• Contributing to a mission that truly makes a difference – help us make the world see.

Apply Today
If you are ready to take on a meaningful role in a company that values innovation, teamwork, and excellence, we’d love to hear from you.

About Us

At Milestone, your work goes beyond what the human eye can see. With our unique video technology software, you help people make wiser and more responsible decisions – in and beyond security. Whether you advance our software, inspire to new integrations, or elevate our customers, you are part of a growth company recognized by the industry. We have a unique people-first approach to everything we do, and it’s not just empty words. Being part of a fun, friendly, and flexible environment you’ll find, that working here almost feels like a home away from home. If you are curious to know more about who we are, we suggest you visit http://milestonesys.com/career

About the Team

You will experience an inclusive and unbiased recruitment process where all employment decisions are based on qualifications rather than race, color, ethnicity, gender identity, age, sexual orientation, and religion. We advise you not to attach a cover letter to your application but instead, we encourage you to write a few lines about why you are applying for the position in your resume/CV. Additionally we recommend you not to add a photo in your resume/CV.

Responsibilities:

• Promote Company Products on TikTok:Responsible for promoting the company's application product on the US TikTok platform.
  Select quality cooperative influencers/KOLs to achieve promotional cooperation.
  
• Content Production:Assist in the content production process.
  Collaborate and liaise with influencers/KOLs, writing scripts, creating attention-grabbing content, and scheduling content publishing on TikTok platforms.
  
• Trend Analysis and Recommendations:Keep abreast of emerging trends and make appropriate recommendations for effective promotion and product placement.
  Collaborate with influencers/KOLs to develop ad creatives required for product placement.
  
• Data Analysis and Reporting:Use a data-driven mindset to measure, analyze, and report the traffic performance of TikTok ads.
  Analyze metrics cyclically to determine the output and value of TikTok content. Use data as a critical planning tool to refine strategy and tactics.
  
• Influencer/KOL Relationship Management:Attract, engage, manage, and maintain positive relationships with influencers/KOLs.
  
• Discord Community Management and Development:Manage and develop Discord community engagement.
  Implement strategic initiatives to boost weekly retention on Discord.
  Facilitate and engage in community discussions in Discord channels and group chats, resulting in increased activity levels and improved user satisfaction and retention.
  

Qualifications:

• Proven experience in social media marketing, particularly on TikTok and Discord.
• Strong understanding of influencer/KOL marketing and content production.
• Excellent communication and collaboration skills.
• Proficient in analyzing data and metrics to drive strategy.
• Ability to stay updated with emerging trends in social media and community engagement.
• Experience in managing and growing online communities, specifically on Discord.

What We Offer:

• Competitive salary and benefits package.
• Opportunity to work with a dynamic and innovative team.
• Flexible working environment with opportunities for growth and development.

POSITION OVERVIEW : Front Office Level 2 Application Support

POSITION GENERAL DUTIES AND TASKS : Qualifications, Skills, and Experience

Experience: 1 - 3 years Proven experience in Level 2 application support within the financial services or trading technology space. Expertise in front-office trading platforms and financial applications, such as ION, Bloomberg, MarkitWire, Fidessa, Front Arena, CME Brokertec, TradeWeb, and Trading Technologies. Experience supporting a diverse range of financial products, including IR and CR Derivatives, TRS, Equities, Fixed Income, FX products. Strong understanding of incident management processes, familiarity with ITSM tools (e.g., GLPI, ServiceNow, Remedy, JIRA) and the ability to resolve complex technical issues under pressure.

Technical Skills: Advanced troubleshooting and diagnostic skills, particularly within trading platforms, market data feeds, and trade execution systems. Familiarity with ITSM tools (e.g., GLPI, ServiceNow, JIRA) for managing incidents, requests, and tracking progress. Proficiency in Unix/Linux and Windows environments, including command-line tools and scripting for basic system administration. Understanding of networking protocols and data feeds and how they interact with trading platforms. Experience with SQL and the ability to query databases to investigate data-related issues.

Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate with traders, ensuring seamless communication across teams, all while working in a fast-paced, production-driven environment. Ability to explain technical issues to non-technical stakeholders, providing clear instructions and updates. Maintain composure and focus while working in high-pressure, fast-paced environments to ensure issues are resolved quickly and efficiently.

Problem-Solving Skills

Ability to think critically and solve complex problems, particularly in high-pressure situations. Proactive approach to identifying and addressing potential issues before they impact the project. Excellent attention to detail, ensuring tasks are completed accurately and thoroughly.

Personal Attributes:

Customer-focused with a passion for delivering excellent user support. Self-motivated, with the ability to work independently and as part of a team. Strong attention to detail and methodical approach to incident management. Ability to multi-task and manage a high volume of incidents simultaneously. This role typically operates in a fast- paced, high-pressure environment within a financial institution or consultancy.

• Well Established Company

• Working location at Woodlands, Senoko

• Working hour: Monday - Friday (8am – 5.30pm) & Saturday (8am – 12pm)

• Variable Bonus + Excellent Welfare & Benefits

Job Scope

• Provide technical/ IT Support.
• System Hardware Integration.
• Liaise with client for the project.
• Access Control/ FR Installation & Configuration.
• Service Team Support.
• API Integrate for device.

Requirement

• Diploma / Degree in Computer Science and Technologies or equivalent.
• 1 - 3 years of relevant working experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

SIM BEI NA (R22111637)

EA Recruitment Pte Ltd

EA License No: 21C0492

Interested candidate please share your updated copy of resume at [email protected]

( For fast response please drop message at whatsapp number- +65 96310776 )

Job Description

We are seeking a dedicated Support Engineer professional to join our team to ensure the smooth operation of our systems and applications. The ideal candidate will have strong technical skills and be able to collaborate with various departments to support and maintain our software systems.

Responsibilities:

• Monitor and troubleshoot production issues (Linux VMs, Vendor Product, SFTP).
• Collaborate with cross-functional teams to identify and resolve production issues.
• Perform root cause analysis and provide solutions to prevent future issues.
• Create and maintain documentation related to production issues and resolutions via JIRA.
• Implement and maintain processes and procedures to improve production support.
• Provide daily, weekly, and monthly reports on system performance and issue status.
• Ensure proper deployment and release of software updates & infrastructure patches/upgrades.
• Participate in on-call rotation and respond to production issues after business hours. There are two shifts, Morning (7 AM to 4 PM) and Afternoon (2 PM to 11 PM), running 7 days a week.
• Deployments during silent hours.
• Development work within the vendor product (about 10%-20% of time).

Preferred Qualifications:·

Bachelor’s degree in Computer Science or related field.

· 2–4 years of experience in Production Support or related role.

· Strong technical skills in Java, SQL, UNIX, and scripting languages.

· Ability to troubleshoot and resolve complex production issues efficiently.

· Excellent problem-solving and analytical skills.

· Effective communication skills to collaborate with cross-functional teams effectively.

· Willingness to participate in on-call rotation.

*************************************************************************************

Ashwani - R. No: R1114530
__________________________________________________

Helius Technologies Pte Ltd (Licence No: 11C3373)

• Development experience in technologies like Java, Spring boot, SQL, Shells scripts, C#.net
• Experience of DevOps tools and framework to monitor applications.
• Enhance existing development, release, support process to maintain/improve service level & quality.
• Use dev-ops tools and frameworks to monitor applications and build recovery processes.
• Team player with good inter-personal skills and ability to work with other teams as well as with multiple cross-functional stakeholders.
• Min 7 years of total experience in Application Support / Development
• Provide Solution's and Coordinate with infrastructure activities for applications from initiation to go-live.
• Experience in Linux environments and command line tools.
• Good problem solving and process improvement skills, detailed and logical in thought process, able to articulate clearly and have good written and verbal communication skills.

This position play a crucial role in ensuring that customers derive maximum value from a product or service, ultimately fostering long-term satisfaction and loyalty. Their responsibilities typically include:

Customer Support: Serve as a primary point of contact for customers, addressing inquiries, troubleshooting issues, and providing technical assistance promptly and effectively.

Product Training: Provide training sessions & educate customers on how to effectively use the product or service to maximize its value.

Onboarding: Guide new customers through the initial setup and implementation process, ensuring a smooth transition onto the product or service.

Cross-functional Collaboration: Work together with teams across the organization, including sales, marketing, product development, and support, to ensure a unified and positive customer experience

Requirement :

-1-2 year experience in customer support role

- Possess good HR payroll , leave system , CPF & OT claims concept

- Good communication skills and able to handle difficult customers

- Training will be provided

Mon to Fri 9am to 6pm

• In-house Support IT
• Support and maintain WAN/LAN network links and equipment's
• Administration of the Servers
• Support and maintain the Firewall System
• Fault diagnosis and resolution of software and system errors on the desktop
• Fault diagnosis of desktop hardware and co-ordination of repairs and replacements
• Software installation and decommissioning of desktop hardware
• Outdoor / Onsite Project Support for IT Related Products
• Interactive Panel Firmware update
• Network Devices Firmware update
• IP configuration of network devices
• Support Product Preventive Maintenance
• Any other task assign by Superior

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Engineering Sales Advisor to join their Sales Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Engineering Sales Advisor:

• Present and sell products/services to current and potential customers.
• Develop and execute strategic sales plans for assigned products and clients.
• Engage customers to understand their needs and recommend suitable solutions.
• Analyze market potential and track sales progress within the territory.
• Build technical expertise on products to support customer interactions effectively.
• Cultivate and maintain strong client relationships to expand the product portfolio.

Requirements:

• Diploma in Mechanical Engineering
• 2 - 3 years Technical Sales experience in relevant industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Purpose: To manage and provide technical support of IT systems and networks, to ensure uninterrupted and secured business operation, and compliance with VDL/ETG standards and roadmap.

Key Area of Responsibilities:

• Maintain and update all information technology (IT) systems, devices and peripherals, within the company to ensure stable and reliable performance.
• Maintain and update the company’s network infrastructure and adhere to the parameters & static address tables according to the One-ETG standard.
• Trouble-shoot and resolve all IT-related technical issues and prevent re-occurrences.
• Ensure security and proper access control of all IT systems, networks and data, so that they are free from malware, spyware, hacking, illegal software and unauthorized access.
• Create regular backups of all relevant company data and store it safely, to ensure Business Continuity, in case of systems and/or network outage.
• Research and benchmark new developments in the IT industry, and propose improvements to business processes to save costs and drive for better efficiency and productivity.
• Source, communicate and manage external parties or service providers that provide service support and maintenance to operational IT matters.
• Support and participate in company continuous improvement program.

Qualification & Experiences:

• Degree in Computer Science/Electrical and Electronic Engineering or other relevant field.
• Minimum 3 years of working as a system support engineer in the semiconductor industry or other similar roles.
• Proficient in Microsoft Excel functions
• Good communication skills

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Please submit your application on https://smrtr.io/pmz6d. Applications submitted on MCF will be ignored.

About CyberArk
CyberArk (NASDAQ: CYBR), is the global leader in Identity Security. Centered on privileged access management, CyberArk provides the most comprehensive security offering for any identity – human or machine – across business applications, distributed workforces, hybrid cloud workloads and throughout the DevOps lifecycle. The world’s leading organizations trust CyberArk to help secure their most critical assets. To learn more about CyberArk, visit our CyberArk blogs or follow us on Twitter, LinkedIn or Facebook.

What you will do

Provide expert technical support for the company’s worldwide enterprise customers and partners. Maintaining the highest level of expertise throughout all company products, including integration of CyberArk products with 3rd party enterprise systems. Perform advanced analysis, troubleshooting, problem isolation of customers and partners issues and requests. Sustaining a high level of customer relations whilst managing multiple cases simultaneously. You will be joining a team of highly skilled technical specialists providing our global customers and partners with a 24/7 support service.

Responsibilities

As an Associate Support Engineer at CyberArk, your key duties and responsibilities will include:

• Troubleshoot and resolve complex, critical and sensitive support issues both over the phone, electronically and occasionally over remote sessions.
• Collaborate efficiently with your Support colleagues, both in region and globally.
• Escalate critical issues and roadblocks to the various available internal escalation paths.
• Transition product issues to Engineering and product enhancements to Product Management, tracking status to the customer regularly.
• Reproduce customer issues and, if needed, document solutions to known/common issues.
• Learning and accumulating knowledge on new technologies, and act as a multiplier.
• Availability to be on call after hours and on weekends on occasion.
• Diagnose and troubleshoot technical issues through documented procedures
• Responsible for the monitoring of incoming Calls/Emails and handle customer requests within the prescribed SLA
• Able to work in a competitive environment and meet the KPIs (Productivity, CSAT, TTC,IR,FR,KM, etc.)
• Compliant with Support Quality and Audit Policies, processes and procedures regarding Case handling, installations, escalations etc.
• Acting as a customer advocate, prioritizing and managing assigned cases and escalations in queue with little.
• To keep customers up to date with progress, manage expectations and to liaise with team members and management in an appropriate manner
• Able to multi-task, switch between tasks quickly; handle calls, emails etc.
• Take ownership and control of an issue and ask supervisor or SME assistance as needed to continuously improve the support service and maintain a high level of customer satisfaction
• Manage all assigned tasks and solve problems in a timely manner
• Engaging with the cross functional teams like enablement, escalations, operations and R&D to build, drive and improve tools and processes for quicker issue resolution.

What you need to succeed

• Any degree in I.T, Technology, CyberSecurity
• Knowledge of troubleshooting tools and technologies
• Strong written and verbal communication skills
• Excellent customer service skills that build high level of customer satisfaction
• Ability to multi-task and react to shifting priorities and balance department responsibilities.
• Demonstrate logical thinking, creative problem-solving approach and strong analytical skill.
• Knowledge of Windows OS and proficiency in Linux/*Nix OS
• Applicable technical and troubleshooting skills.
• Capable of understanding the technical aspects of a complex system
• Strong ability to troubleshoot issues and provide resolution
• Ability and desire to learn and work independently as well as in a team
• Ability to manage time well and meet multiple deadlines in a sometimes hectic environment

Mon to Fri 8.30am - 6pm

Job Description

• Respond to customer inquiries via phone, email, and other communication channels.

• Prepare and process quotes, and other sales-related paperwork. (Airfreight /

Seafreight / Logistic / CBT).

• Preparing reports on a weekly/or monthly basis.

• Trouble Shooting (Damage Cargo, Billing Issues, etc.) (Airfreight / Seafreight /

Logistic / CBT).

• Coordinate with internal teams such as outdoor sales, operation, finance, and

customer service.

• Work alongside with outdoor sales with generating new business and maintaining

existing customer relationships.

Job Requirements

• Optimistic, Positive and Proactive.

• Effective communication and Interpersonal skills.

• Keen to make an effort and pursue areas of improvement.

• Able to cope and work under pressure or overtime if required.

• Able to perform independently or connect well in a team player environment.

• General knowledge on excel format if any.

• Relevant experience and knowledge in customer service/freight forwarding industry

Job Title: After Sales Support Executive

Location: Singapore

Employment Type: Full-Time

Department: After Sales Department

Reports To: Head of After Sales

Salary Range: $3,500 to $4,000 Monthly

Job Highlights:

• Be part of a global leading wellness brand, Technogym, that powers Olympic athletes and is trusted by luxury gyms, health clubs, and elite sports teams worldwide.
• Be part of a high performing team that challenges individual growth while continuously innovating in the fitness and wellness industry.
• Access Technogym world-class fitness equipment for personal training as part of our staff benefits.

About the Company
SE Active is the exclusive partner for Technogym in Singapore & Malaysia, managing everything from equipment sales to after-sales services and warranty protection. SE Active aims to be the market leader in offering total wellness solutions in both countries, with a customer-first approach to meet fitness and wellness needs. The company's focus is on growing the brand's presence and anchoring market dominance while providing the Technogym experience by embodying its core values.

About Technogym

For more than 40 years, we at Technogym have been helping people live healthier and happier lives. If 50 million people in the world train on our equipment every day, it’s not just a matter of chance. We are the global experts of wellness, be it for fitness, health, or sports. Reaching over 100 countries in the world, Technogym has brought wellness through movement to thousands of locations around the world. Technogym produces top-notch fitness equipment found in luxury property gyms and has been the Official Supplier of the Olympic Games for nine consecutive editions, from Sydney 2000 to Paris 2024, supporting Olympic athletes in their quest for excellence.

Job Overview:

We are looking for an After Sales Support Executive to fill a critical role in ensuring customer satisfaction and operational efficiency by managing technical schedules of our field engineers, spare parts, and customer support processes. This position requires a proactive individual who can handle a variety of responsibilities, from coordinating field engineers and maintaining service contracts to resolving customer issues and managing logistics. The ideal candidate is highly organized, customer-focused, and possesses strong negotiation and relationship-building skills. If you're passionate about technology, fitness, and providing outstanding customer service, we would love to hear from you!

Responsibilities:

Team Scheduling & Resource Management

• Lead and manage forecasting and planning of the technical team’s schedules for installations, maintenance, repairs, troubleshooting, and other after-sales processes.
• Ensure the technical team’s schedules are efficient and adequately resourced.

Spare Parts Management

• Oversee requirements for spare parts and tool purchases.
• Submit warranty queries for spare parts to Technogym prior to customer replacements.
• Prepare monthly warranty claim reports and ensure accurate submission to Technogym.
• Arrange the shipment of faulty electronic parts to Technogym via FedEx for warranty approvals and refunds.

Customer Engagement & Service Excellence

• Manage client opportunities through all stages: client communication, proposal submission, contract negotiation, and maintaining accurate records in real-time.
• Ensure high levels of customer retention for existing service contracts.
• Guarantee timely and thorough resolution of client-reported issues via telephone, email, or other support channels.
• Schedule on-site visits for field engineers, including third-party service providers as necessary.
• Provide professional, high-standard support to guarantee customer satisfaction (e.g., first-time fix rates, responsiveness).

Quotations & Contract Management

• Prepare and send quotations to customers.
• Manage customer inquiries and ensure professional handling of support requests.

Logistics & Inventory Management

• Coordinate deliveries of equipment and accessories from the logistics warehouse.
• Manage spare parts inventory and ensure proper tracking and labelling of spare parts packages.
• Source local suppliers for non-Technogym parts, including upholstery shops, cable fabrications, and other specialized needs.

General Support

• Perform other ad-hoc duties and provide office support as required by the company.

Requirements:

• 3–4 years of relevant working experience.
• Some background in telesales is preferred.
• Experience in handling contracts, preparing quotations, and negotiation.
• Strong customer-oriented mindset with excellent problem-solving skills.
• Ability to work well with diverse personalities, including challenging clients.
• Exceptional negotiation and relationship-building skills.
• Highly organized, detail-oriented, and capable of multitasking effectively.

Alignment with our Core Values:

• Refinement: Living in curiosity to drive excellence and improve processes.
  • Behaviours: Curiosity and Process Driven.
• Respect: Respecting others and oneself, with humility in approach.
  • Behaviours: Humility and Self-Worth.
• Reliability: Actions following sincere commitments, accountable for words and actions.
  • Behaviours: Sincerity and Accountability.
• Relentlessness: Challenging what’s possible, thriving despite challenges.
  • Behaviours: Possibility & Resilience.
• Resourcefulness: Being creative and proactive in adding value.
  • Behaviours: Proactiveness & Creativeness.

A public listed corporation, our client is a global leader in the design, building, and operation of data centers. They are currently looking for a Sales Support Executive to join their growing corporation.

Acting as an individual contributor, the Sales Support Executive will be fronting Sales Directors by understanding their business requirements and converting it into CPQ tool for pre-sales pricing process, pricing tool and system support. Reporting to the Sales Manager, the incumbent will prepare training materials and provide training on changes of the system in support of broader digital transformation needs.

Successful candidates can expect to enjoy the close-knit atmosphere of the office, as well as the stability and resources of a respected organization that prioritizes work life balance.

REQUIREMENTS:

• Possess at least a Degree from any field
• Minimum 2 year(s) of working experience in sales support for B2B sales
• Candidates with IT knowledge or prior working experience in IT roles would be preferred
• Strong communication skills
• Knowledge of Oracle CPQ and/or Salesforce is a plus

Interested applicants kindly use the apply button or send in your application in MS word format to Kelvin.Tan at/onyxrecuit.com.sg(R22111268| EA: 18C9213)

*We regret that due to potential volume of responses, not all applicants be contacted.

We are looking for a proactive and technically skilled Application Support Engineer to manage and maintain critical applications, ensuring seamless functionality and user satisfaction. This role is vital to providing first-level application support, performing routine maintenance, managing incidents, and collaborating with IT and development teams to deliver robust application solutions.

Expertise in troubleshooting and resolving application issues, deploying and testing updates in development and UAT environments, and ensuring applications run efficiently and securely in production. With a solid understanding of technologies such as Java (Spring Boot), JavaScript, React.js, RESTful APIs, and OracleSQL, as well as operating environments like RedHat/Linux, you will play a key role in maintaining and optimizing application performance.

Key Responsibilities:

Application Support

• Provide first-level support for application-related issues.
• Troubleshoot and resolve technical problems promptly.
• Escalate complex issues to higher-level support or development teams as needed.

Routine Maintenance

• Perform regular maintenance tasks such as updates, patches, and backups. And code changes
• Deploy and test application in DEV and UAT before deploy to prod
• Ensure applications are running efficiently and securely.

User Assistance

• Assist end-users with application-related queries and issues.
• Provide basic training and guidance on application usage.
• Document common issues and solutions for future reference.

Incident Management:

• Track and manage incidents using a ticketing system.
• Ensure timely resolution of incidents and communicate status updates to users.
• Participate in incident reviews and contribute to continuous improvement efforts.

Collaboration:

• Work closely with other IT teams to ensure seamless application integration and functionality.
• Collaborate with development teams to understand application changes and updates.
• Coordinate with third-party vendors for application support and maintenance

Preferred skill:

Java, JavaScript, Java (Spring boot), Corba, Maven, JSP, ActiveMQ, Oracle SQL, SSH, Redhat/Linux, Debugging, React.js, Compiling, Software Architect Design, CI/CD, HTML, RESTful API.

Shortlisted candidate will be notified.