About our client
Our client is a well-established and reputable leader in the automotive industry.
They are looking for an individual to join them in their growing team, here is your chance to be part of an exciting team geared towards both company and personal success.
BMW Parts Advisor
Overview:
The Parts Advisor (Parts Counter) sells parts over the counter and answer enquiries over the phone. He/she assists customers in selecting required parts in a friendly professional and efficient manner. Guaranteeing customer satisfaction and loyalty are top priorities. He/she is the main contact person to the technician in material request. He/she reports to the Parts Manager.
Duties and Responsibilities:
- Answering phone calls, providing retail prices and further information enquired by customers and the service department.
- Attending to technicians’ and all other customers’ inquiries and requests for spare parts at the counter.
- To raise parts ordering request forms for customers’ cars as requested by service advisors/technicians via the Power Apps.
- Informing the Parts Executive / Parts Supervisor to increase stocking level based on movement.
- Identifying and ensuring correct parts are issued out to technicians for repairing at workshop as well as to ensure all parts issued out are discarded/invoiced via DMS.
- Keeping records of all ordered / special ordered parts and to ensure parts ordered are to be issued out to the requestor.
- Staying in contact with the service department body / paint shop, customers and warehouse for orders and delivery dates.
- Update/inform customers when special ordered parts have been received if parts are ordered directly with the parts department and to arrange for collection.
- To identify and update records on returned charged out parts from service department/body shop and to check that they are in good condition for future sales.
- Ensure tidiness and cleanliness of workstations and parts mini store.
- To carry other duties that may be assigned from time to time by the management.
Job Requirements:
- Minimum 2 years of relevant experience.
- Experience in a Dealership setting will be an advantage.
- Attention to detail and a commitment to delivering high level of customer service.
- Strong organizational and multitasking abilities
- Valid driving license
Are you ready for a challenging and exciting endeavour that will require the investment of a lot of hard work, dedication and all your experience? Are you ready to bring your skills and competencies to support the establishment and enhancement of our client’s business? If yes, you might be exactly the new team member they are looking for!
Please submit your updated and comprehensive CV in MS WORD FORMAT ONLY (NOT PDF) with full career details, stating current or last drawn salary with full breakdown such as base, incentives, AWS, etc. and expected salary, contact details, educational qualifications, working experiences, reasons for leaving each past employment(s) and availability date to:
[email protected]
What our client offers
Develop Your Potential:
They emphasise and offer career growth, learning and development opportunities, which will fuel your career aspirations and complement your business exposure across their business network.
Diverse, Equal Opportunity:
They build a sustainable work culture where their people feel welcome, valued, respected and able to express their ideas and beliefs freely. They believe that diversity of thought and approaches in their workplace makes them stronger as a team.
Competitive Compensation and Benefits:
They are committed to recognising and rewarding your contributions to the business. They benefits packages aim to improve your quality of life by providing support for various health and recreational schemes.
Personal Data Protection Statement for Job Applicants
Please be informed that the personal data you provided by way of your job application to Benchmark will be collected, used and disclosed by or on behalf of Benchmark to determine or investigate your suitability, eligibility or qualifications for employment with Benchmark and/or its clients and manage your application for employment with Benchmark and/or its clients including identifying you as potential candidate for future suitable positions and/or notifying you of any such positions, either existing or in the future.
Thank You!
We thank all applicants for their interest in a career with our client. Due to the high volume of incoming applications, we will not be able to respond to all applicants. Therefore, only shortlisted applicants will be notified for interviews. All applications will be treated with the strictest confidence.
THOMAS CHAN | MOM CEI No: R1766693 | Benchmark Staffing Solutions | MOM EA License: 21C0679 | UEN: 53435609E
