Cyber Security Support

Network Security Support - knowledge

Network Solutions - Symantec

KEY ROLES AND RESPONSIBILITIES

• Perform Network Security operations.

• Responsible for installation/configuration/upgrade of security infrastructure (Firewalls).

• Prepare documentation for security technical standards, standard operational procedures, and hardening standards.

• Coordinate and implement appropriate technical security systems.

• Monitor, analyse, respond and resolve security incidents, conduct investigative procedures and implement corrective measures.

QUALIFICATIONS & EXPERIENCE

• Degree in Computer Science / Engineering or its equivalent.

• Knowledgeable in Network Security, Cyber Security in the operational environment.

• Expertise across a variety of security products including firewalls

• Must have experience in Firewalls management and migrations of Firewalls.

• Must have experience in network operational support.

1. At least 2 years IT Service Desk experience or,

2. At least 1 year in IT Remote Support experience or,

3. At least 1 year IT Onsite/Desktop Support Experience

• Perform troubleshooting for client platform related problems
• Support Windows OS, office software, and other Desktop Related Software & Hardware Respond promptly to incident,
• investigate & provide temporary &/or permanent resolution of incidents escalated
• Liaise with support vendors for maintenance, support or issues resolution
• Monitor the agreed service level, document & maintain the configuration of the systems Involve in client platform implementation/upgrade project
• Any ad-hoc duties assigned / required.

Professional Roles

• Train, coach and assess students and employees with special needs on-site to meet industrial standards and requirements of the nursing homes incorporating Work-readiness Skills and Work Habits – hard and soft skills.
• Support students and employees in integrating in workplace environment, including managing relationships with co-workers and supervisors
• Facilitate and support the implementation, review of the vocational education curriculum to enable students and employees with special needs to achieve competencies in both hard and soft skills.
• Preparing documents, reports and other communication materials, where necessary, for the purpose of communicating information to parents, documenting site observations or incidence reporting
• Monitor students and employees with special needs’ performance using CATs (Continuous Assessment Tools) and SWPs (Standard Work Performance)
• Provide on-site training/supervision as and when needed.
• Work with stakeholders that include trainees, their families, Professional Partners, Allied Professional, Job Coaches, instructors, alumni service team and Reporting Officers

Clinical Care

• Assist the nursing team in the delivery of nursing care to the residents by students and employees with special needs in the nursing homes.
• Assist the therapy team in the delivery of the therapeutic activities to the residents by students and employees with special needs in the nursing homes.
• Help to maintain a clean, safe and neat environment for the residents by students and employees with special needs in the nursing home.

Administration

• Provide administrative support for training and development activities under SG Enable
• Participating in meetings and trainings to develop relevant knowledge and skills
• Maintain confidentially in all aspects of participants, staff and organisation information
• Other duties as assigned by Care Programme Executive and/or Administrator

Pre-requisites

• A Diploma or GCE A level qualification
• Able to travel to offsite work locations, i.e. employer work sites, with possibility of more than one location a day
• Possess effective communication skills as required to communicate with external employers and workplace co-workers
• Strong organizational skills with strong detail orientation
• Ability to work in a fast paced, dynamic and challenging work environment
• Desire to learn about Autism and the passion to help special needs students/adults
• Proficiency in Microsoft Office applications

Our esteemed client, an established MNC company, is searching for a Logistics & Customer Support Executive:

Job Responsibilities:

• Issue and manage import/export documentation, including delivery orders, insurance documents, invoices, certificates of origin, health certifications, and other paperwork.
• Ensure documentation complies with relevant regulatory and industry standards.
• Build and maintain strong customer relationships by promptly addressing concerns.
• Leverage import/export expertise to boost customer confidence.
• Monitor shipment status and delivery schedules closely to ensure timely, accurate deliveries.
• Manage accounts receivable and payable for accurate financial tracking.
• Keep documentation organized, up-to-date, and compliant with regulations.
• Collaborate with internal teams for audit preparation and address discrepancies proactively.

Job Requirements:

• Diploma or Degree in Logistics, Supply Chain Management, or a related field.
• At least 4 years of relevant experience in managing import/export documentation.
• Willingness to travel to Taiwan for business support as required.

Additional Information:

• Working Location: Downtown
• Working Hours: Monday to Friday, 9:00am - 6:00pm
• Salary: Basic Up to $4,400 + AWS + VB

For interested parties, kindly click on "APPLY NOW" or send in your resume in MS Word format to

[email protected]

*We regret that only shortlisted candidates will be notified*

TSTAR Recruit Pte Ltd| EA Licence No:22C1039| Co.Reg.No.202207088Z| EA Registration No.: R1767370 (SIA KAI SING)

Sales Coordinator

$2,200-$2,700
5.5 days (After 3 mths probation alternate Sat)
830am-530pm; 830am-12pm
Jurong East

Responsibilities:

• Handling sales enquiries;
• Preparing quotations;
• Order processing;
• Coordinate with operations team;
• Support project team for project sales

Requirements:

• Experience in sales / administrative roles
• Basic computer / MS office literacy

WhatsApp: +65 9837 8400

Lim Jun Yao Reg No.: R1989028

The Supreme HR Advisory Pte Ltd EA No.: 14C7279

• Minimum of 2years of experience in desktop application administration and support.

• Strong knowledge of GL OMS trading platforms and SGX applications.

• Familiarity with workflows involving SGX, SSH, and SFTP protocols.

• Proficiency in Level 1 network troubleshooting, including kiosk PC and network switch support.

• Monday to Friday (5-day workweek).

Covid-19 vaccination compliance is mandatory.

Roles & Responsibilities:

• Candidate will be part of our Support team liaising with Product developers to support Client Products deployed at customer sites across the globe.

• Will work along with the Support Lead, take up support tickets assigned, probe the issue, and give possible resolution within the Turn Around Time.

• Candidates will be trained in client products to give end to end resolutions on usual technical issues raised.

• Candidates will be receiving, prioritizing, documenting and actively resolving issues that arises out of our products in any contact center production environment.

• Job profile involves travel to Customer Site across the globe on need basis to perform any support related activities on Client Products.

• Must perform technical troubleshooting on our products implemented at customer site by taking a remote session (or) by coordinating with onsite engineer.

• May have to extend regular work timings (if required) while working on Support tasks assigned.

• Will report to the Support Lead.

Required Professional & Interpersonal Qualities:

• Any Graduate / BE / BTech /MCA.

• Exceptional ability to build and manage relationships and expectations with stakeholders, supporting organizations, and peers.

• Excellent communication, management, negotiation, and organization skills with the ability to communicate at executive levels of the organization.

• Working according to target market time zone a must. Excellent verbal, written and effective communication skills.

• Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment.

• Effective time-management, organizational and prioritization skills.

• Strong sense of responsibility, accountability and passion about quality of work, desire to learn and take ownership.

Job Scope:

• Provide troubleshooting and technical assistance for automation systems and software
• Monitor and maintain automation systems to ensure optimal performance and reliability
• Create and update technical documentation, including user manuals and support guides
• Collaborate with engineering teams to implement system improvements and upgrades
• Conduct training sessions for users on automation tools and systems
• Manage and resolve incidents related to automation processes
• Analyze system performance data to identify areas for improvement
• Ensure compliance with industry standards and regulations
• Assist in testing new automation solutions and technologies before deployment

Requirements:

• Diploma in Electrical Engineering/Computer Engineering from a recognized local polytechnics
• Relevant site co-ordination experience in LTA/SMRT projects with WSH Safety Co-Ordinator Level B certification.
• Strong interpersonal skill with a positive attitude.
• A leader who can work under minimum supervision, be independent and pro-active.
• A team player who is confident to lead, supervise and assist the various Project Manager in all sites related activities.
• A multitasker who thrives in a fast-paced environment with tight project schedule.
• Confident in communicating with LTA/SMRT and various SWC.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Scope:

• Provide programme administrative and logistical support for existing and new training programmes, seminars, conferences, study visits and ad hoc events.
• Responsible for full spectrum of programme administration and logistic duties (such as pre and post programme admin as well as onsite support) to ensure smooth delivery of programmes. The tasks include:

creating of course and class in TREX system

prepare publicity for programme

registration and confirmation of participants

coordinating travel arrangement (if applicable)

marking of attendance and compiling of course evaluation

• Procure items related to programmes/events
• Proper accrual of expenditures related to the programmes/events
• Timely invoicing/billing to participants
• Timely payments to trainers and suppliers
• Partner with domains and L&D Specialists/Researchers to ensure programme delivery is seamless and meet college KPIs such as LAE scores and target reach.
• Responsible for knowledge management ie. keeping accurate and proper records and comply client's standards and operation guidelines.

Location: Buona Vista

Contract Period: 8 months

Mon to Fri

EA License No: 96C4864

Reg. No.: R24121728

Mon to Fri 8.30am - 6pm

Job Description

• Respond to customer inquiries via phone, email, and other communication channels.

• Prepare and process quotes, and other sales-related paperwork. (Airfreight /

Seafreight / Logistic / CBT).

• Preparing reports on a weekly/or monthly basis.

• Trouble Shooting (Damage Cargo, Billing Issues, etc.) (Airfreight / Seafreight /

Logistic / CBT).

• Coordinate with internal teams such as outdoor sales, operation, finance, and

customer service.

• Work alongside with outdoor sales with generating new business and maintaining

existing customer relationships.

Job Requirements

• Optimistic, Positive and Proactive.

• Effective communication and Interpersonal skills.

• Keen to make an effort and pursue areas of improvement.

• Able to cope and work under pressure or overtime if required.

• Able to perform independently or connect well in a team player environment.

• General knowledge on excel format if any.

• Relevant experience and knowledge in customer service/freight forwarding industry

Working within the Embedded SRE organisation, the Application Support Analyst will be handling the day-to-day operations including handle, triage and escalate on alarms and issues that may arise.

Job Responsibilities

• Provide Level 1 troubleshooting support and response, and be on standby up to 12h a day during the week of standby.
• Log, escalate and follow through with issues, ensuring that issues are resolved.
• Review and improve our alarms and alarm response.
• Periodic reviews and submission of the capacity needs of the business.
• Support and/or drive disaster recovery response drills.
• Deploy new versions of the software.
• Generate reports on the operational workloads, review capacity needs of the business, support and/or drive disaster recovery response drills.

Requirements

• Diploma/Bachelor's Degree in Computer Science or other related discipline.
• 2-5 years of Technical/Application Support experience on various technology platforms.
• Responsible and proactive approach to resolving problems, and being able to have a structured approach to problem-solving.
• Open to work shift work and be on on-call rotation.

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Why Join Us?

A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.

Become a maker of possible with us!

Active member of a global virtual team, who in turn is responsible for:

• Executive End User IT Support of C-level executives and their executive administrators, plus all VIPs (job group 7 and higher)
• Meeting concierge services (internal, external & remote)
• Possible support of BD Board of Directors-on and offsite Meeting support, IT support Executive’s and Executive Administrator’s mobile device maintenance, configuration and procurement
• Office hardware installation, maintenance, configuration and procurement
• Partner with Executive Administrators with meeting support and consultations, onboarding and assisting new executive hires and maintaining customer confidentiality in all ways.
• Partnering with the Global Executive Support team to facilitate large scale events both online, onsite and offsite.
• May include evening work and/or weekend work occasionally.

Education and Experience

• Bachelor Degree required in Computer Science, Business, or applicable certifications with 5 years of service desk and/or customer service experience.
• 5+ years of I.T. experience in a team environment, preferably in an executive support type capacity.
• MS certified, ITIL certified, Six Sigma certified (preferred)
• Experience of working alongside C-level corporate executives in a polished, professional manner.
• Solid experience in C-level executive IT support services; 5+ years of corporate experience
• Experience in a virtual team, self-motivated work environment.
• Experience with large-scale events and mixed venues, audio visual meeting room systems and supporting technologies for meetings of up to 10,000 attendees virtually.
• Collaboration solutions, such as MS-Teams, MS Live and Town Hall platforms.

Knowledge and Skills

• Strong customer service and interpersonal skills
• Excellent Communication skills, polished, professional appearance and demeanor.
• Process creation and management skills
• Strong relationship building skills with contractors, vendors, and other teams.

Click on apply if this sounds like you!

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

To learn more about BD visit: https://bd.com/careers

Job Description & Requirements

ECTION A: POSITION SUMMARY

- Provide 1st Level IT Support, via Phone and Remote-Control tool, to manage users’ incidents and queries in a professional and timely manner. Able to work independently with minimum supervision during weekend or night shift.

SECTION B: KEY RESPONSIBILITIES AND RESULTS

1. Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2. Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3. Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

4. Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5. Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6. Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

7. Ensure Email Backlogs are cleared before the following day start of business.

Want to be part of a fun and exciting team in one of the fastest growing IT companies in Singapore? Xtremax is an established IT company that provides IT services such as website development and design to government agencies and private companies to help them transform their digital experience. We are expanding and actively looking for an experienced and highly motivated individual for the Technical Support role.

Responsibilities:

• Provide customer support by answering phone and email enquiries
• Primary investigation, information gathering before escalating to internal team for further diagnosis
• Manage operational issues/risks in a timely manner; escalating when necessary
• Keep track of service requests to meet service KPIs
• Follow standard operating procedures, and respond professionally
• Communicate effectively between customers and development team on escalated issues
• Understanding of issues raised by customer
• Good sense of ownership to customers’ reported issues and track them through resolution and bring to closure of ticket raised
• Serve as a key point of contact based on agencies assigned
• Cross functional collaboration: You are required to work with different teams within our organisation to meet the needs of our business.
• Escalate critical issues / roadblocks to the Technical Support Team Lead

Requirements

• Minimum polytechnic diploma in IT, computer engineering, or relevant experience
• Preferably have knowledge in cloud services (eg. Microsoft 365, Amazon Web Services, Microsoft Azure, Google Cloud)
• Preferably have knowledge in ticketing system (JIRA)
• Good interpersonal and communication skills
• Strong analytical and problem solving/troubleshooting skills
• Strong interest in technology
• Ability to communicate highly technical information to both technical and non-technical customer audience
• Ability to work independently and as a team in a dynamic environment

By submitting your resume/CV, you consent and agree to allow the information provided to be used and processed by or on behalf of Xtremax Pte Ltd for purposes related to your registration of interest in current or future employment with us and for the processing of your application for employment.

You also represent to us that you have obtained the consent of your referees when you disclose to us their personal data for the purpose of conducting reference checks.

The personal data held by us relating to your application will be kept strictly confidential and in accordance with the PDPA. You may also refer to our Privacy Policy for more details here: https://www.xtremax.com/privacy-policy

We regret to inform you that should you not consent to providing the necessary data required for us to process your application, your application will be considered void.

Apply for this job

Job Descriptions:

* Perform System deployment, implementation, testing and documentation, maintenance and optimization of Software Application.

* Develop technical specifications, design, coding, data security, implementation, integration, documentation and user guide for computer, server and cloud computing

* Provide technical support in daily operational administration and field support.

* Perform in-house proof of concept, research and testing

* Perform Systems Development Life Cycle (SDLC) methodology.

* Perform Support & Engineering services

* Install, configure, troubleshoot and administration of cybersecurity / system infrastructure/ networking / Windows servers / Disk storage / Cloud Management.

* Perform backup, disk space housekeeping, and creation/deletion of user accounts.

* Provide direct support to other employee on IT Related matter

Job Requirements:

* Diploma or Degree in Computer Science, IT or Computer Engineering

* 1-2 Years of similar working experience, Fresh graduate are welcome

* Experience in system integration work.

* Experience in database such as Oracle, MS SQL Server, Informix, NoSQL time-series databases

* Programming experience in .Net, VB and C/C++.

* Experience in implementing Cloud computing, ASP.NET, Web Service and desktop applications

* Developed websites with PHP, HTML, Ajax, JSON and jQuery is a plus

* Skilled in enterprise technical architecture

* Well versed in Cloud Management, Server Management such as MS Windows, Red Hat Enterprise Linux

* Virtualization platforms such as VMware ESX and Microsoft Hyper-V

* Operating System Clustering such as Windows, Red Hat, Hardware load balancing

* Server skillsets in Ms SQL, IIS, Group policy, Active directory, Backup & Recovery, Monitoring,

* Networking skills, LAN, Wifi, Cyber Security, DHCP, DNS, etc

* Security hardening of Windows and Redhat Servers is an advantage

* Disk and tape storage technologies

* Possess good verbal/written communication and interpersonal skills

* To stay abreast of new product and technologies in IT infrastructure data management solution.

* Quick learner in languages, pragmatic in solution delivery

Interested applicant please send resume with expected remuneration to [email protected]

We regret that only shortlisted candidates will be notified

(WEST) - near Tuas West Road MRT

Responsibilities:

- Manage ex-stock list and record incoming and outgoing stocks.

- Fetch sales enquiries, discuss clients’ needs and propose concepts, products & solutions.

- Negotiate price and project timelines with customers.

- Follow up closely on job orders with clear and concise communications with produtions.

- Ensure stock inventory list is accurate and up-to-date at all times.

- Support sales team with processing quotation, sales order & filing.

- Attend to customer enquiries, follow-up and maintain good relationship with customer.

- Coordinate orders and lead time with operations team.

- Participate in sales & marketing meetings to provide update on feedback from customer.

- Achieve team target and provide back up to other team members when they are away.

- Ensure correct billing information with accounts receivable & provide support in recovering outstanding bills.

- Attend site visits, Build rapport with customers, providing consultation and sales support.

- Ensure successful outcome of transactions, contracts and proposals.

- Keep abreast of industry trends and news and ensure product offerings are updated and relevant.

- Any other related task and ad-hoc duties as assigned.

Requirements:

- Possess Diploma / Certificate

- Minimum 2 years of relevant experience.

- Good communication skills (Spoken and Written)

- Meticulous, highly organized and team-player.

- Self-driven, adaptive and interpersonal skills.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

Key Accountabilities:

• Undertake the assignments on one's own such as commissioning, installation, maintenance, trouble-shooting and repair/overhaul for MTU engines and associated product
• Capable of resolving technical matters and completing services according to the works order for acceptance by the customers.
• Conduct acceptance test of equipment and systems with customers or customer representatives.
• Carry out repair/adjustment if required.
• Provide service/investigation reports where applicable.
• Prepare and submit travel report on work progress as well as completion of project.

Requirements:

• Minimum Diploma/Degree in Mechanical or Marine Engineering.
• At least 2 – 3 years of experience in the diesel engine/generator industry.
• Experience in troubleshooting, project handling/execution, servicing and commissioning.
• Communicates effectively, has a strong initiative and ability to work under pressure.
• Possess logical and analytical skills
• Highly independent, and an excellent team player.

Tasks & responsibilities

1. Assist in the planning and coordination of Families Life Ministries events, and Church Camp
2. Manage Event logistics such as obtaining quotations, selecting venues, coordinating with vendors, and overseeing attendee registrations.
3. Maintain event planning schedules and ensure timelines are adhered to.
4. Organize and keep detailed records of bookings and administrative tasks.
5. Prepare and coordinate event resources in advance.
6. Provide on-site event support, including setting up and dismantling event spaces.
7. Manage and track department inventory.

You should possess the following:

• Diploma/Degree holder in any discipline.
• Minimum 1 year of Christian ministry and/or relevant experience is preferred.
• Proficiency in Microsoft Office, Canva, Adobe Acrobat and Google Forms.
• Prior administrative experience is required.
• Ability to multitask, prioritise effectively to manage multiple projects with multiple deadlines.
• Self-starter with attention to details.
• Strong organisational skills.
• Good interpersonal and communication skills.

A&O Shearman is a new global industry-leading law firm, with nearly 50 offices in 29 countries worldwide. Our fluency in English law, US law, and the laws of the world’s most dynamic markets, enables us to provide unmatched insight and seamless delivery to clients. We work on challenging and important deals and disputes that have the potential to shape the future.

We offer exceptional opportunities for our people; opportunities to work for the world’s leading businesses; to transform the status quo, and to deliver your best work, helping you and your career to thrive, while delivering unparalleled outcomes for our clients.

Whether you're helping clients solve complex challenges, transforming the ways we manage our business, or ensuring the smooth-running of our operations, this is an environment where you can belong and excel. We provide first-rate training and development, we are committed to diversity, equity and inclusion and we provide support and ways of working that help you optimise your wellbeing.

What truly defines a career with us? We recruit the best and ask for the best of you. And together, we will redefine success.

Department purpose
The Technology Services department is responsible for providing world class support and services to our business all across the globe. The IT Service Management team is part of Technology Services, and operates all of the IT services and infrastructure for the firm.

Role purpose
The Senior M365 Support Analyst is accountable for implementing A&O Shearman’s strategy, architecture, standards and roadmaps in the following areas:

• Administration and support of the entire suite of M365 applications in use at A&O – Exchange Online; Office 365 (Word/PowerPoint/Excel/OneNote); MS Teams; OneDrive; SharePoint Online; AvePoint (M365 backup), Copilot
• All messaging flow services – Proofpoint, Mimecast;
• All other collaboration tools used in the firm – Cisco WebEx; Zoom; Slack;Mural; Condeco
• Document tools – Adobe Acrobat suite; Litera suite; Templafy
• All office add-ins, including Legal Tech applications, excluding iManage
• Including packaging, configuration, deployment, patching of software
• Providing technical expertise for projects, where required

Key Relationships

• Works with Technical Team Leads (within the IT Technology Services management teams), senior managers, and Specialists to ensure a seamless approach to support and improvement across applications and infrastructure.
• Ensure that the technology area is well understood by peers and is actively considered in wider technology decision making. It is key that we do not operate in technology silos.

Role and responsibilities
Architecture & Technology Planning

• Provide specialist advice to support the strategy, architecture, standards and roadmaps (which are owned by the Office of the CIO/CTO).
• Accountable for ensuring there is an up-to-date forward view of IT upgrades required to ensure that devices continue to meet the business needs and that they remain supportable. Ensure that the supporting business case is robust so that funding is secured to deliver the required changes.

Application and Technology Support
Works to ensure effective, seamless support for end users to include:

• Administration and support of the entire suite of M365 applications in use at A&O – Exchange Online; Office 365 (Word/PowerPoint/Excel/OneNote); MS Teams; OneDrive; SharePoint Online; AvePoint (M365 backup), Copilot
• All messaging flow services – Proofpoint, Mimecast;
• All other collaboration tools used in the firm – Cisco WebEx; Zoom; Slack; Mural; Condeco
• Document tools – Adobe Acrobat suite; Litera suite; Templafy
• All office add-ins, including Legal Tech applications, excluding iManage

Service Delivery

• Diagnose complex incidents/problems and identify root cause and actions required to maintain or improve service levels:
• As necessary investigate complex incidents/problems through involvement in SWATs.
• Develop implementation plans for dealing with more complex requests for change; evaluate risks to the integrity of the service inherent in proposed implementations; seek authority for those activities; undertake review of effectiveness of change implementation.
• Define and deliver continuous improvement programmes so that, where applicable, systems deliver a improved performance to the business:Enhancements and improvements to services should be delivered by the appropriate governance authority
  Instil a culture of continual improvement and problem solving; and
  Provide advice, assistance and leadership associated with the planning, design and improvement of service and component availability, including the investigation of all breaches of availability targets and service non-availability, with the instigation of remedial activities.
  

Risk Management

• Embed risk awareness and management into the technical decision making in order to support Allen & Overy's approach to risk, with a focus on stability and integrity of systems.
• Refer to domain experts for guidance on specialised areas of risk, such as architecture and environment.
• Take part in audits and risk assessments.

Quality, Methods, Tools

• Champion and ensure use of appropriate techniques, methodologies and tools.
• Provide advice on the application of appropriate quality and/or environmental management techniques.
• Provide advice to the Product Leader on ways of improving the effectiveness and efficiency of their control mechanisms.

Key requirements
Business Competencies

• Commercial acumen, including an understanding of the overall picture of IT service costs and how IT adds value to the business.
• An enthusiasm and passion for technology. The ability to promote technology within the firm, using business friendly language, and seek out opportunities with tangible business benefits.
• High level of personal credibility, impact and influence with proven ability to work effectively and persuasively at all levels of the business.
• Having an open mind to consider all alternatives when making technology decisions.
• Excellent communication and presentation skills, both orally and written.
• Ability to manage ambiguity and often conflicting priorities.
• Ability to develop good working relationships across the breadth of the IT function and effectively share knowledge between individuals and teams to contribute to the overall effectiveness of project and service improvement work.
• Experience of working in a global environment across international locations with an appreciation of multiple cultures.

Knowledge

• Excellent all-round technology knowledge and practical experience of the majority of technologies within this discipline.
• Detailed practical knowledge of the operation and maintenance of IT infrastructure and services within a Microsoft technology environment.
• Expected to have a solid understanding of all technologies used by A&O, business working practices and active working experience and understanding of the core applications.

Experience

• Extensive IT experience with experience in a 2nd/3rd line role supporting a number of the technologies listed in this job description.
• Proven track record in providing technical leadership and delivering enterprise-wide solutions.
• Experience working within the professional services sector with an appreciation of the demands placed on support teams by the business.

RESPONSIBILITIES

• Provide administrative and marketing support to the Sales & Marketing Divisions
• Prepare quotations, follow up on sales orders and tender preparations
• Generate reports and maintenance of database
• Help to build and maintain good relationship with customers

REQUIREMENTS

• Diploma/Degree holders, preferably with the background of medical, scientific or equivalent
• Prior experience in the medical/scientific equipment, devices and consumables industry would be an added advantage
• Entry level candidates are welcome to apply
• Good communication skills
• Proficient in Microsoft Office
• Meticulous and organized
• Good attitude and willingness to learn
• Knowledge of SAP/SAGE will be an additional advantage
• Good team player

Job Description

• Industry/ Organization Type: Cargo & Container Leasing
• Position Title: Client Support Representative
• Working Location: Bugis
• Working Hours: 5 days (Monday to Friday 8.30 AM – 5.30 PM)
• Salary Package: Basic Salary up to $5,000 + AWS + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Coordinate and communicate with the Regional Sales Manager about existing clients and prospects in such a way as to ensure optimal support, both internally and externally.
• Provide information by telephone to clients about business opportunities and lease options.
• Assist with providing rate indications to customers as support in such a way as to ensure the timely and proper provision of proposals.
• Assist in the preparation of lease proposals for potential customers.
• Draft proposals and apply the predetermined price structure, providing an explanation upon request.
• Prepare and send lease contracts for tank containers to existing clients within the scope of agreed framework contracts, and process accepted proposals in the system.
• Maintain proper document filings - hardcopy contracts, lease amendments, related documents, etc.
• Compile the Exposure Reports, Bi-weekly Off-hire Forecast Summary, and monthly activity report.
• Any other ad-hoc duties as assigned.

APPLY NOW!!!

• Diploma in Engineering, Administration, Facility Management or equivalent
• Has a minimum of 1-2 years of relevant working experience
• Prior working experience in the tank container industry would be an added advantage

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #68109 on the email subject.

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Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

We are a leading IT software solution company focus on assisting businesses in elevating productivity by streamlining internal HR processes through the use of our HRiQ Human Capital Management Software. We are a fast-growing company that recognises people as our biggest asset and we continually search and invest in talent to fit into our team culture.

This is an exciting position and you will be working with the team to deliver a great customer support on our world class Human Capital Management to the Customers in Singapore and region.

Responsibilities:

• Attend to customer support requests on queries or problems on Application Software.

• Check, Debug, rectify and test system on program error to ensure resolution.

• Perform Data fixes, Technical Bug fixes and Configuration fixes

• Ensure smooth workflow processes and attainment of service level commitments.

• Communicate and work closely with the Software Product Team on reported problems or enhancements needed for the software.

• Understanding and mapping Client’s functional requirements against the Software available functions and guiding the users

• Identifying customization where needed and working with our own technical team to detail the scope of the customization works where required

• Ensuring quality assurances, user acceptance and implementation of completed customization

• Logging of tickets and all transaction on the Support ticketing tool

Requirements:

• Degree/Diploma in Information Technology, Computer Science or related disciplines

• At least 2-3 years’ experience in Application Software Support environment with preferably from Solution provider environment

• Knowledge of Microsoft Windows Operating System, SQL Server Database and programming skills in ASP.NET, VB.NET are required. Microsoft SQL Server Reporting Services will be an added advantage

• Strong and proactive approach to problem-solving and inquisitive mind-set

• Ability to manage and meet customer expectation and delivery timelines

• Prior experience in developing and/or supporting enterprise business application such as Human Resource Management Systems or ERP is an added advantage.

• Able to communicate effectively and willingness to work hard to achieve results;

• Shown ability to work with other team members

• Customer handling skills and service oriented

• To understand and adhere to the company policies and procedures regarding information security management, Personal data protection and data confidentiality

• Perform the role assigned, if applicable, in managing information security and data protection.

• Role title - Receptionist cum Admin
• Work location – Anglo-Chinese School (Barker Road), 60 Barker Road, Singapore 309919
• Name of Authority - Ministry of Education, Singapore
• Salary: $1700- $2100 (Negotiable)
• Nationality/Citizenship: Singaporean/PR
• Duration – 12 months (renewable )

Personnel to be deployed at the following hours:

• Mondays to Thursdays: 7.00am to 4:15 pm, inclusive of 45 mins lunch break

• Fridays: 7.00am to 3:45pm, inclusive of 45 mins lunch break

• Service not required on Saturdays, Sundays and gazetted public holidays

The Services required are set out as follows:

• Provide front desk support to the General Office

• Administrative duties will generally include:

(a) Manning the front desk to answer queries from public, parents and students

(b) Handling of incoming and outgoing letters, packages, and deliveries

(c) Handling all incoming calls to the school

(d) Issuing of Graduation Certificates and Academic certificates to students

(e) Updating students’ and staff attendance

(f) Maintaining internal facility bookings in the Campus

(g) Maintaining school internal calendar

(h) Assisting in the photocopying of school materials

(i) Assisting in the transport arrangements/confirmation for CCA and/or events

(j) Assisting in office admin such as updating organisation chart and honour rolls, office equipment maintenance, ordering fruit baskets, preparation/setup of events venue, replenishing first aid box, stationery, sanitisers, tissue boxes etc 2-2

(k) Attending to emergency cases by calling for emergency ambulance services when directed

(l) Any other duties assigned by Admin Manager or supervising officers

Company Profile

Singapore's First Flameless/Aqua/Water Cremation Provider for Pets. A local provider run by pet lovers, for pets. Based in Singapore. Redefining funeral aftercare, with unique & innovative technology, products, and service offerings. Our approach is to revolutionise the funeral industry and provide a more sustainable option for those seeking aftercare services. We are the first to provide pet owners in Singapore with an alternative form of cremation for their cherished pet companions after death. Through the process of Aqua Cremation, also known as Aquamation or Water-Cremation we return loved ones back to Mother Nature. We are looking for a highly motivated individual to join our core founding team. This position offers an excellent opportunity to gain hands-on experience from the ground up in a dynamic and fresh environment. We are not only tackling the taboos of the industry but also serving the community. You will have countless opportunities to test and develop your skills across different areas of the business, gaining exposure to a range of functions and skills, while having the freedom to test new ideas in a company that is looking to introduce innovative solutions and revolutionise the industry. Moreover, you will have the chance to make a meaningful impact on the future of Singapore, particularly in areas related to giving back, sustainability, and pets. Your work will contribute to important initiatives that aim to make a positive change in the community and the environment.

Job Highlights:

• Career development opportunities for an emerging startup.
• Open, friendly, fresh, and dynamic work environment.
• Attractive salary commensurate with transferable experience and skills from various industries (example: hospitality and tourism, F&B, any other service orientated roles).
• Overtime incentives.
• Incentives based on cases handled.
• Pay increment review based on annual performance
• Work on pro-bono initiatives to give back and raise awareness in the community in the aspects of mental wellness & animals in need.

The Customer Service & Support Representative will be responsible for a wide range of tasks to ensure smooth operations and top-notch customer support.

Responsibilities:

• Manage incoming calls and perform telephone screening.
• Take and promptly pass on telephone messages to the operations team to plan the pickup of pets.
• Handle administrative matters such as purchasing daily supplies, managing packages, and overseeing deliveries.
• Arrange couriers and prepare proforma invoices and related documents.
• Assist with internal communication issues.
• Handle administrative and clerical work.
• Provide administrative support to the Operations Department.
• Coordinate daily operational activities.
• Monitor jobs closely and provide necessary updates to clients.
• Respond to customer feedback and inquiries, offering excellent client support while maintaining strong client relationships.
• Attend to guests, customers, vendors, and candidates.Ensure rooms are pleasant and clean before guest arrival.
• Manage phone calls and inquiries in accordance with standard operating procedures (SOP).
• Maintain a friendly, neat, pleasant, and professional image to guests.
• Welcome and greet guests, addressing them by name if known, in a warm and professional manner according to service standards.
• Attend to guests with light refreshments or any other needs.
• Handle cashier duties.
• Maintain effective communication with the operations team to ensure funeral rooms are booked and prepared.
• Perform general administrative duties as required.Assist in resolving customer inquiries as necessary.
• Deliver work and service excellence consistently.
• Uphold the company's reputation at all times.
• Perform other ad-hoc duties as required.

This job posting offers a diverse range of responsibilities and an opportunity to be part of a dynamic startup. If you have the skills and experience to excel in this role, we encourage you to apply.

We look forward to welcoming a new team member who shares our commitment to service excellence & giving back to the community.

Location: Central
Employment Type: Full-time

Salary: Up to S$4,000

Job Overview:

• Provide technical support for internal staff and occasionally for clients. Responsible for troubleshooting, managing IT equipment, and handling onboarding processes. Ensure smooth IT operations within the agency and at client sites as needed.

Key Responsibilities:

• Troubleshoot and resolve hardware, software, and network issues.
• Set up accounts and IT equipment for new hires (onboarding).
• Install, configure, and maintain desktops, laptops, and mobile devices.
• Manage IT inventory and coordinate repairs with vendors.
• Provide on-site support for clients as needed.
• Ensure software updates, system patches, and security protocols are implemented.
• Document support requests and maintain user guides.

Requirements:

• Diploma/Degree in IT or related field.
• 2+ years of experience in desktop support or IT helpdesk.
• Proficient in Windows/macOS environments, Active Directory, and Office 365.
• Strong communication and problem-solving skills.
• Willingness to travel for on-site support when required.