We are looking for Performance Operations resourses on a contract & perm basis. There are two headcounts for the role.
KEY ACCOUNTABILITIES
As a ..
We are looking for Performance Operations resourses on a contract & perm basis. There are two headcounts for the role.
KEY ACCOUNTABILITIES
As a Performance Operations System/FactSet Support, your main focus will be to support and maintain our FactSet Systems (B-One system and FactSet (SPAR/PA) system), used by the Performance team for the production of performance measurement, reporting and attribution analysis.
You will also support our enterprise-wide operating model for Performance & Analytics (“P&A”) Reporting, that would include integration with our proprietary database called HERA for downstream reporting in HERA and ATHENA Dashboards, and with our data providers (Fund Accountants & Middle Office Service Provider) for all data related queries & feeds.
In addition, you will have supplementary responsibilities that would include ensuring the accurate and timely delivery of investment performance and analytical reporting for various stakeholders, that include Portfolio Managers, Client Groups (Sales and Marketing), Senior Management and Local Business Units (LBUs).
Maintenance of our FactSet Systems: B-One system, and FactSet (SPAR/PA) system.
Conduct & support data reconciliation in between our FactSet Systems
Conduct, support & maintain set-ups, configurations, workflows and data checks in our FactSet Systems and in the P&A Operating Workflow
Investigate & resolve breaks and potential issues related to the P&A Operating Workflow, by identify root cause, by engaging stakeholders (FactSet counterparts, HERA engineers and Data Providers e.g. Fund accountants and Middle Office service provider) and by working towards proper resolution
Escalate timely errors, processes gaps and other inaccuracies as needed
Liase & work closely with the key stakeholders for re-designing process flows and for maintenance of our FactSet Systems and our P&A Operating Workflow
Maintain stakeholder relationships and manage expectations
Answer & support query on fund and benchmark returns, asset returns or attribution results
Ensure all new procedures are documented and agreed
Identify and execute continuous process improvement and automation
EXPERIENCE / QUALIFICATIONS
5 years relevant experience in support & maintaining Performance or Attribution system, for performance analysis, investment risk analysis or similar role
Experience in using Factset Systems (preferably FactSet (SPAR/PA/Vault) system, B-One is a plus)
Implementation / System Migration experience of a Performance or Attribution system is a plus.
Bachelors degree in Finance, Accounting, Economics, Mathematics, Computer Science or similar field
Understanding of portfolio analysis including performance calculation methodologies and risk analytics
Strong analytical and quantitative skills, comfortable with complex formulas and financial instruments (eg: derivatives)
Strong knowledge of Excel and SQL queries
Good Python, C# and VBA skillset to support data transformation & workflow automation
CIPM or CFA is preferred (or working towards)
Language skills – English required, fluency in one or more asian languages will be a plus
Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia..
Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.
We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.
We are searching for our next team members to join our growing team.
If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.
What will you do?
We adopt agile software practices as our core operating principle, and we work with the latest software technologies and best practices. We are also very proud of our flat team structure, and collaborative and fun culture.
We are seeking a highly motivated software engineer who will write beautiful code, and contribute in delivering the next generation national health claims processing platform.
If you are looking to collaborate with highly motivated peers, and immerse in best industrial practices, or if you have a deep passion for contributing to the public good, this is the right opportunity for you.
Design, develop, document, test, deploy, and maintain software applications.
Improve software quality using Scrum practices such as code review and unit testing.
Be well-rounded and collaborate with QE, DevOps, or Product Owners and Business Analysts to contribute to the success of the project.
Perform L2 Support
What are we looking for?
Degree in Computer Science, Computer or Electronics Engineering, Information Technology or related disciplines.
At least three years of professional experience in a software engineer or equivalent position.
Familiar with cloud-native technology and architecture.
Familiar with Clean Code, Design Patterns and Unit Testing.
Knowledge and experience in Kotlin, Spring Boot Framework and Spring Cloud will be advantageous.
Working experience in Agile and UX development environments will be an added advantage.
Good presentation and listening skills.
What do we offer in return?
Fun working environment
Employee Wellness Program
Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat
Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.
Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.
Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.
Please consult our Privacy Notice () to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.
Assist the Sales & Business Development Department, focusing on the Building Services business unit to boost sales and enhance company profitability.
Preparing documents such as quotes, meeting notes, project inventories, and sales reports.
Identifying sales leads through platforms like LinkedIn, BCI, etc.
Conduct market research to pinpoint opportunities and trends.
Coordinating and negotiating to secure the best prices from suppliers for product procurement.
Ensure timely customer payments and support core business processes as needed.
Effectively communicate all information gathered or created to your direct supervisor and management.
Other tasks assigned by the Superior and Management.
APPLY NOW!!!
Excellent communication skills and the ability to build good interpersonal relationships.
Ability to work under pressure and meet tight deadlines.
Organized with the capability to multitask and maintain focus.
Kindly apply through ANY of the following methods:
Submit your application by clicking the APPLY button;
Email your resume to [email protected]. Please indicate #71680 on the email subject.
Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.
Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131
Assist the Sales & Business Development Department, focusing on the Building Services business unit to boost sales and enhance company profitability.
Preparing documents such as quotes, meeting notes, project inventories, and sales reports.
Identifying sales leads through platforms like LinkedIn, BCI, etc.
Conduct market research to pinpoint opportunities and trends.
Coordinating and negotiating to secure the best prices from suppliers for product procurement.
Ensure timely customer payments and support core business processes as needed.
Effectively communicate all information gathered or created to your direct supervisor and management.
Other tasks assigned by the Superior and Management.
APPLY NOW!!!
Excellent communication skills and the ability to build good interpersonal relationships.
Ability to work under pressure and meet tight deadlines.
Organized with the capability to multitask and maintain focus.
Kindly apply through ANY of the following methods:
Submit your application by clicking the APPLY button;
Email your resume to [email protected]. Please indicate #71680 on the email subject.
Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.
Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131
Requirements
5+ Years of CyberArk Experience: Demonstrated expertise in the deployment, configuration, management, and support of CyberArk infrastr..
Requirements
5+ Years of CyberArk Experience: Demonstrated expertise in the deployment, configuration, management, and support of CyberArk infrastructure components. Proven ability to provide regional support and integrate CyberArk solutions via APIs. CyberArk certifications are preferred to validate knowledge and skills.
Scripting and Reporting: Proficient in writing PowerShell scripts and SQL statements to develop comprehensive management reports focused on the usage and operational management of privileged accounts. This includes automating reporting processes and ensuring accurate data presentation for stakeholders.
Data Visualization: Experienced with Grafana for creating data visualizations and dashboards, enabling real-time insights into access management and security posture. Skilled at translating complex data sets into understandable visual formats for better decision-making.
Privileged Access Management: Strong understanding of enterprise privileged access management principles, encompassing risk management, compliance, governance, and control. Ability to develop and enforce policies that mitigate risks associated with privileged access.
Audit Experience: Extensive experience in responding to audit queries and preparing detailed reports related to access management. Skilled in analyzing audit findings and implementing corrective actions to address compliance gaps. Proven ability to collaborate with internal and external auditors to ensure all necessary documentation is accurate and readily available.
Remediation Expertise: Extensive experience in remediating CyberArk failed objects to ensure that auto-managed objects comply with security policies and standards. This includes troubleshooting and resolving issues to maintain operational integrity and compliance.
Technical Platform Knowledge: In-depth knowledge of key operating systems and databases, including Windows, Unix, MSSQL, and MariaDB. Previous experience in administering these platforms enhances ability to manage and secure privileged accounts effectively.
Banking Environment Experience: Familiarity with working in a banking or financial services environment, understanding the unique regulatory and security requirements involved. This background supports effective implementation of access management solutions tailored to industry standards.
Educational Background: Bachelor’s degree in Computer Science, Information Systems, or Engineering (or a related field). Alternatively, a combination of relevant professional experience and CyberArk certifications is also acceptable, demonstrating a solid foundation in security practices.
Job Description
1. Maintain cleanliness in assigned rooms.
2. Locking all rooms at the end of the day
3. Perform traffic duty at respective school ga..
Job Description
1. Maintain cleanliness in assigned rooms.
2. Locking all rooms at the end of the day
3. Perform traffic duty at respective school gates as assigned
4. Accompany contractors for maintenance or repair work of
equipment and premise.
5. Arrange desks and chairs for school events.
6. Any other duties, include Saturday work, as and when
Interested candidate please share your updated copy of resume at [email protected]
( For fast response please drop message at whatsapp number- +..
Interested candidate please share your updated copy of resume at [email protected]
( For fast response please drop message at whatsapp number- +65 96310776 )
Job Description
We are seeking a dedicated Support Engineer professional to join our team to ensure the smooth operation of our systems and applications. The ideal candidate will have strong technical skills and be able to collaborate with various departments to support and maintain our software systems.
Responsibilities:
Monitor and troubleshoot production issues (Linux VMs, Vendor Product, SFTP).
Collaborate with cross-functional teams to identify and resolve production issues.
Perform root cause analysis and provide solutions to prevent future issues.
Create and maintain documentation related to production issues and resolutions via JIRA.
Implement and maintain processes and procedures to improve production support.
Provide daily, weekly, and monthly reports on system performance and issue status.
Ensure proper deployment and release of software updates & infrastructure patches/upgrades.
Participate in on-call rotation and respond to production issues after business hours. There are two shifts, Morning (7 AM to 4 PM) and Afternoon (2 PM to 11 PM), running 7 days a week.
Deployments during silent hours.
Development work within the vendor product (about 10%-20% of time).
Preferred Qualifications:·
Bachelor’s degree in Computer Science or related field.
· 2–4 years of experience in Production Support or related role.
· Strong technical skills in Java, SQL, UNIX, and scripting languages.
· Ability to troubleshoot and resolve complex production issues efficiently.
· Excellent problem-solving and analytical skills.
· Effective communication skills to collaborate with cross-functional teams effectively.
Development experience in technologies like Java, Spring boot, SQL, Shells scripts, C#.net
Experience of DevOps tools and framework to monitor ap..
Development experience in technologies like Java, Spring boot, SQL, Shells scripts, C#.net
Experience of DevOps tools and framework to monitor applications.
Enhance existing development, release, support process to maintain/improve service level & quality.
Use dev-ops tools and frameworks to monitor applications and build recovery processes.
Team player with good inter-personal skills and ability to work with other teams as well as with multiple cross-functional stakeholders.
Min 7 years of total experience in Application Support / Development
Provide Solution's and Coordinate with infrastructure activities for applications from initiation to go-live.
Experience in Linux environments and command line tools.
Good problem solving and process improvement skills, detailed and logical in thought process, able to articulate clearly and have good written and verbal communication skills.
This position play a crucial role in ensuring that customers derive maximum value from a product or service, ultimately fostering long-term satisfacti..
This position play a crucial role in ensuring that customers derive maximum value from a product or service, ultimately fostering long-term satisfaction and loyalty. Their responsibilities typically include:
Customer Support: Serve as a primary point of contact for customers, addressing inquiries, troubleshooting issues, and providing technical assistance promptly and effectively.
Product Training: Provide training sessions & educate customers on how to effectively use the product or service to maximize its value.
Onboarding: Guide new customers through the initial setup and implementation process, ensuring a smooth transition onto the product or service.
Cross-functional Collaboration: Work together with teams across the organization, including sales, marketing, product development, and support, to ensure a unified and positive customer experience
Requirement :
-1-2 year experience in customer support role
- Possess good HR payroll , leave system , CPF & OT claims concept
- Good communication skills and able to handle difficult customers
Company Description
LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workfo..
Company Description
LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.
Join us to transform the way the world works.
Job Description
At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.
We are looking for a Strategic Support Consultant to join our team in delivering an excellent experience for some of our larger enterprise customers. In this role, you will be the customer’s point of contact for LinkedIn product information and support. You will be responsible for effectively resolving and escalating customer issues while also ensuring customers are utilizing our solutions and tools to meet their business objectives.
Responsibilities :
Provide dedicated support to LinkedIn Talent Solutions clients
Collaborate with Strategic Support Partners to provide the best member experience
Work with a small book of accounts and within a queue-support model with specific daily targets on client satisfaction, responding to clients in an effective and efficient manner
Analyze and understand clients and their businesses to provide consultation of products/features, answering all product inquiries and questions
Conduct phone calls with admins and license holders to answer inquiries, provide technical assistance and best practices in regard to license functionality
Establish effective working relationships with managers, cross-team members and co-workers to ensure excellent information flow and feedback on process, policy, and product changes that will affect users
Document all communication with users and accounts accurately and in a timely manner via system tools
Ensure that all issues are escalated appropriately to the correct internal departments and management
Basic Qualifications :
2+ years of experience in one or more of the following areas: customer support, complaint resolution, or sales/ account management supporting a product/solution utilizing multiple communication channels (email, phone, and chat)
Fluent in both verbal and written Japanese (Bilingual or Japanese language test N1 level) and English
Preferred Qualifications :
Experience working in Internet companies
Experience in technical and product support/troubleshooting
Experience analyzing data, trends and client information to identify product or service growth opportunities
Expert knowledge of MS Office (Outlook, Word, PowerPoint and Excel)
We are seeking a proactive and detail-oriented Junior Production Support Engineer to join our team. In this role, you will monitor and troubleshoot pr..
We are seeking a proactive and detail-oriented Junior Production Support Engineer to join our team. In this role, you will monitor and troubleshoot production systems, collaborate with cross-functional teams to resolve issues, and ensure smooth deployment and maintenance of software and infrastructure updates. This position requires a blend of technical skills, problem-solving abilities, and effective communication. The role involves working in shifts, including occasional after-hours support.
Key Responsibilities:
Monitor production systems, including Linux VMs, vendor products, and SFTP platforms, to promptly identify and resolve issues.
Conduct root cause analysis for production issues and implement solutions to prevent recurrence.
Work closely with cross-functional teams to resolve production challenges efficiently and ensure minimal disruption to operations.
Maintain detailed documentation for production incidents, troubleshooting steps, and resolutions using JIRA or similar tools.
Develop and refine processes to enhance production support efficiency and system reliability.
Generate daily, weekly, and monthly performance reports on system health and issue resolution.
Support the deployment and release of software updates and infrastructure patches during silent hours to minimize impact on business operations.
Participate in a rotating on-call schedule to address production issues outside standard business hours. Shifts include Morning (7 AM – 4 PM) and Afternoon (2 PM – 11 PM), with coverage 7 days a week.
Perform development tasks within the vendor product, allocating 10–20% of time for this responsibility.
Preferred Qualifications:
2–4 years of experience in Production Support or a similar role.
Proficient in Java,SQL,UNIX, and scripting languages (e.g., Bash, Python).
Strong troubleshooting and analytical skills to diagnose and resolve complex technical issues.
Excellent verbal and written communication skills for effective collaboration with internal and external stakeholders.
A team-oriented mindset with the ability to work under pressure and meet deadlines.
Willingness to participate in on-call rotations and flexible to work shifts as needed.
To apply, simply click the "Apply" button or send your updated profile to [email protected]
EA Licence No.:18S9405 / EA Reg. No.:R1330864
Percept Solutions is expanding and actively seeking talented individuals. We encourage applicants to follow Percept Solutions on LinkedIn at https://www.linkedin.com/company/percept-solutions/to stay informed about new opportunities and events.
STAR CAREER is passionate about providing the high-quality service for our clients and candidates, creating a workplace fulfilment where our people wi..
STAR CAREER is passionate about providing the high-quality service for our clients and candidates, creating a workplace fulfilment where our people will stay, perform and can be successful
Our esteemed Company is seeking for Independent Recruitment Consultants and new talents who possess the potential to develop into high performers. There are many on-the-job training opportunities in this role as Independent Recruitment Consultant expand their skillsets through collaboration with other recruiters and learn more effective techniques to attract and identify talents.
You will enjoy building relationships from a strong team-based support Company culture that rewards and celebrate success together.
Our esteemed Company is seeking for Independent Recruitment Consultants and new talents who possess the potential to develop into high performers. There are many opportunities for on-the-job training in this role as Independent Recruitment Consultant expand their skillsets through collaboration with other recruiters and learn more effective techniques to attract and identify talents.
You will enjoy building relationships from a strong team-based support Company culture that rewards and celebrate success together.
Job Summary : Recruitment consultants will assist in finding the best people to staff the client’s
business needs by evaluating candidates and building networks of potential hires,
taking on a more hands-on role in assessing candidate resumes and credentials.
To understand and match the needs of the clients and candidates to provide quality
recruitment services
Main Duties and Responsibilities
Candidate Management
· Taking on the role of a recruitment consultant to understand clients’ recruitment needs and assist in placing the right talents with their Organization
· Source candidates using web-based services, job portals data base and social media recruitment methods to network and identify the right candidates for clients’ vacancies
· Evaluate resumes and applications
· Assume responsibility of pre-interview screening
· Provide career advice and consultation to job-seekers
· Facilitate and finalize agreements for candidates
Job Requirements
· Able to communicate effectively and professionally
· Min. 3 years of Recruitment experience will be desire.
· Highly driven and enthusiastic with positive attitude
· Good in coordination and liaison work
· Enjoy engaging with people
· Good track record in Recruitment Life Cycle
· Proven experience as Recruitment Consultant, HR Consultant or similar position will be an added advantage
Candidate must be willing to take CEI Certification.
If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : Jeline@starcareerconsulting.com
Jeline Yong (Reg. No. R1101621)
STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)
POSITION OVERVIEW : Front Office Level 2 Application Support & Development
POSITION GENERAL DUTIES AND TASKS : Qualifications, Skills, and Exper..
POSITION OVERVIEW : Front Office Level 2 Application Support & Development
POSITION GENERAL DUTIES AND TASKS : Qualifications, Skills, and Experience Proven experience in Level 2 application support within the financial services or trading technology space. Expertise in front-office trading platforms and financial applications, such as ION, Bloomberg, MarkitWire, Fidessa, Front Arena, CME Brokertec, TradeWeb, and Trading Technologies. Experience supporting a diverse range of financial products, including IR and CR Derivatives, TRS, Equities, Fixed Income, FX products. Strong understanding of incident management processes, familiarity with ITSM tools (e.g., GLPI, ServiceNow, Remedy, JIRA) and the ability to resolve complex technical issues under pressure.
Technical Skills: Advanced troubleshooting and diagnostic skills, particularly within trading platforms, market data feeds, and trade execution systems.
Development / implementation experience Familiarity with ITSM tools (e.g., GLPI, ServiceNow, JIRA) for managing incidents, requests, and tracking progress. Proficiency in Unix/Linux and Windows environments, including command-line tools and scripting for basic system administration. Understanding of networking protocols and data feeds and how they interact with trading platforms. Experience with SQL and the ability to query databases to investigate data-related issues.
Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate with traders, ensuring seamless communication across teams, all while working in a fast-paced, production-driven environment. Ability to explain technical issues to non-technical stakeholders, providing clear instructions and updates. Maintain composure and focus while working in high-pressure, fast-paced environments to ensure issues are resolved quickly and efficiently.
Problem-Solving Skills
Ability to think critically and solve complex problems, particularly in high-pressure situations. Proactive approach to identifying and addressing potential issues before they impact the project. Excellent attention to detail, ensuring tasks are completed accurately and thoroughly.
Personal Attributes: Customer-focused with a passion for delivering excellent user support. Self-motivated, with the ability to work independently and as part of a team. Strong attention to detail and methodical approach to incident management. Ability to multi-task and manage a high volume of incidents simultaneously. This role typically operates in a fast- paced, high-pressure environment within a financial institution or consultancy.
With over 30 years of excellence in the automotive industry, we are proud to deliver premier automobile solutions to our loyal and valued clientele. O..
With over 30 years of excellence in the automotive industry, we are proud to deliver premier automobile solutions to our loyal and valued clientele. Our history is built on trust, transparency and ethics.
Assume a role in Client Servicing and Account Management, focused on fully supporting Senior Sales Manager, maintain business relationships with referrers and external salespeople.
Core Responsibilities:
Serve as main contact point for referrers and external salespeople
Gather, organise and verify financial documents for loan processing and disbursement
When necessary, follow-up with salespeople for customer’s documentations
Monitor and update loan application approval statuses
Handle negotiation requests and feedback
Process and monitor insurance renewal and vehicle leasing cases
Any other ad-hoc duties assigned by the Senior Sales Manager
Job Requirements:
Minimum GCE O Level or equivalent
At least 1 year experience in the client servicing and processing role in the automotive industry
Team player with strong interpersonal and communication skills
Comfortable with number crunching
Able to work independently in a fast-paced environment
Ability to identify and effectively solve problems
Job Description:
Provide support for IT troubleshooting end-to-end including service levels monitoring of both internal and outsourced IT service p..
Job Description:
Provide support for IT troubleshooting end-to-end including service levels monitoring of both internal and outsourced IT service partners.
Manage processes and data to meet the quality service and customer satisfaction standards.
Collate, analyse and maintain data records for service standards tracking, dashboard reporting, audit and governance.
Manage IT assets including storage and accounting of the laptops, coordination with partners for stocktake, maintenance, and top-up of centralised asset pool.
Manage IT hardware tokens such as IT cards including collection, destruction, and distribution of cards to users.
Manage IT accounts including coordinating with service partners for account creation, updates, enabling/disabling, deletion in accordance to prevailing IT and security policies.
Manage IT provisioning and IT induction on new hires first day of work to issue them IT devices and orientate them on usage of the accounts and devices based on IT policies.
Support rollout of IT projects / initiatives e.g. coordination with stakeholders and employees, data progress tracking. Facilitate authorisation of IT configuration changes, account access rights based on prevailing IT security policies.
Educate and guide users on the policies, processes and their responsibilities in management of IT devices and accounts.
Skills & experience needed:
Diploma in IT / Computing/ Engineering or ITE Certificate with relevant IT experience
Good knowledge of IT and Microsoft Office software/applications (e.g. Excel) and ITIL foundation trained will be advantageous
Other Information:
Location: Central & West (Has to be comfortable working at 3 different locations)
Salary: $2,600 - $2,900
Performance Bonus
14 Days Annual Leave
Duration: 5 years contract (Yearly Renewable)
Working hrs: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)
“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”
Responsibility
· Provide IT support and perform initial troubleshooting or escalate to our outsourced IT specialists for complicated cases, or provid..
Responsibility
· Provide IT support and perform initial troubleshooting or escalate to our outsourced IT specialists for complicated cases, or provide alternatives to resolves the cases.
· Support HQ and project sites regarding IT-related issues.
· Monitor and maintain in-house networks and servers.
· Manage and maintain computer hardware and software systems, Inventory, and deployment to users.
· Upgrade, install and configure new hardware and software to meet company objectives.
· Create user accounts and set up email accounts for new staff.
· Perform diagnostic tests and debugging procedures to optimize computer systems.
· Document processes, as well as backing up and archiving data.
· Develop data retrieval and recovery procedures.
· Perform any ad-hoc assignment as instructed by superiors.
Requirements
· ITE, Diploma or Higher qualification in computer science, information technology, information systems, or related fields.
· Preferable with at least 1-2 years of relevant working experience in a similar role.
Job Responsibilities:
• To attend to all sales inquiries, RFP/ITQ and tenders in a prompt and timely manner, within 24- 48 hours.
• Prospect and q..
Job Responsibilities:
• To attend to all sales inquiries, RFP/ITQ and tenders in a prompt and timely manner, within 24- 48 hours.
• Prospect and qualify new leads through various channels, such as inbound calls, cold calling, whatapps, email marketing, online inquiries, Philippines contact center.
• Contacting prospects and partners through various channels – reaching out on WhatsApp, telephone and/or emails.
• Gather critical information to prepare Sales Managers for the demos/meeting
• Deliver compelling sales pitch and proposals that highlight the value of our products or services.
• Execute lead allocation to best-fit sales manager to increase closing rate.
• Scheduling sales meetings and web demos – perform follow-ups for missed appointments and rescheduling of appointments.
• Execute and assist Sales Managers in effective sales strategies to convert leads into paying customers.
• Monitoring sales cycle for sales managers by promptly replying to sales inquiries, perform multiple follow-ups, expediate closing deals and chasing payments.
• Build and maintain strong relationships with prospects and existing clients to ensure satisfaction and retention.
• Collaborate with other departments, such as marketing, sales, partnership and support to ensure a seamless customer experience.
• Support all sales and marketing initiatives, including ad-hoc roadshows/events
• Collaborate with PHP call center in acquiring quality leads for web demos.
• Prepare and deliver lead allocation reports and presentations.
• Consistently update Hubspot, ensuring data integrity.
Job Qualification/Requirements:
• Diploma/Advanced Diploma/Degree in any field
• A minimum of 1-2 years of experience in a B2B environment, especially within the service and consulting industry
• Knowledge in HR solution system or HR function would be at advantage.
• Ability to provide good customer service.
• Strong communication skills and a pleasant personality.
• Ability to adapt to changes and evolving business needs.
• Able to work independently in a fast-paced environment and display abilities as a good team player.
• CRM (Hubspot) and automation tools familiarity is a plus.
• Interest in sales
• This position would require communicating with Chinese speaking client
About Healthcare Support Department:
Healthcare Support Department supports frail/home-bound elderly in their healthcare needs so that they can remain..
About Healthcare Support Department:
Healthcare Support Department supports frail/home-bound elderly in their healthcare needs so that they can remain to age well at the comfort of their homes and in the community. The department understands the challenges faced in taking care of elderly at home. They ensure there is continuity of care integrating healthcare and social support whenever necessary so that caregivers and their loved ones will be well-supported and enjoy good care at the same time.
Responsibilities:
Nursing Assessment, developing individual careplan, monitoring and evaluation
Assess, monitor, review care needs of client and caregiver
Develop individualised care plan and identify types, duration and frequency of services
Monitor client’s response to services and evaluate progress towards goals.
Able to perform nursing procedures such as wound care, tube change, medication management and initiate medical care interventions where necessary
Provide health education for the client and caregiver
Provide caregiver’s training for the client’s caregiver
Manage acute and chronic medical conditions in consultation with a doctor
Requirements:
Minimum a Diploma in Nursing, at a local tertiary institution
Minimum 1 year experience in nursing
Registered with Singapore Nursing Board
Possesses a valid certification in Basic Cardiac Life Support (BCLS)
Good communication & interpersonal skills
This position is on contract basis, with normal office working hours
We are seeking a skilled and proactive Network Maintenance Engineer to provide comprehensive support for multiple customer network environments. This ..
We are seeking a skilled and proactive Network Maintenance Engineer to provide comprehensive support for multiple customer network environments. This role involves maintaining and troubleshooting a wide range of network devices, including routers, switches, access points (APs), Wireless LAN Controllers (WLCs), Cisco Identity Services Engine (ISE), as well as supporting Windows servers and laptops. The ideal candidate will have a strong background in helpdesk support, network and system maintenance, with a customer-focused and solution-oriented mindset.
Key Responsibilities:
Helpdesk and Troubleshooting:
Act as the primary point of contact for support requests across multiple customer environments.
Investigate and resolve network and system-related issues, such as connectivity problems, faulty devices, or server issues.
Provide laptop and Windows server support, addressing common problems like login failures, configuration errors, and hardware issues.
Simulate customer environments to replicate and diagnose complex issues.
Document resolutions and create knowledge-based articles for future use.
Stay updated on changes across all supported customer environments.
Maintenance and Change Request:
Replace or repair faulty network and system equipment, such as access points, switches, and laptops.
Implement minor network and system configuration changes, including enabling switch ports, changing VLANs, onboarding new devices to Cisco ISE, or updating Windows server configurations.
Firmware and OS patching for network and system equipment.
Ensure all network and system devices are operating optimally and securely.
24x7 Standby and Incident Response:
Participate in a 24x7 standby rotation with a duty phone for handling urgent incidents.
Respond promptly to calls and emails, diagnosing and resolving issues to restore normal operations.
Manage multiple incidents simultaneously, ensuring effective communication and resolution for all customers.
Testing and Collaboration:
Test product updates, patches, and integrations to ensure compatibility and stability.
Collaborate with internal teams and external vendors to resolve complex issues.
Documentation:
Maintain detailed and accurate documentation of network configurations, system setups, incident responses, and maintenance procedures.
Ensure all team members have access to up-to-date customer system information.
Required Qualifications:
Education: Bachelor's degree in Computer Science, Information Technology, or a related field.
Experience: Minimum of 1 year of experience as a maintenance engineer, with a focus on maintenance of enterprise environments, preferably in customer-facing roles.
Technical Skills:
Proficiency in working with various network products, including Cisco, Juniper, Alcatel, and Aruba.
Strong expertise in maintaining and troubleshooting network components such as routers, switches, APs, WLCs, and Cisco ISE.
Experience in supporting Windows servers and laptops, including hardware and software troubleshooting.
Familiarity with common system administration tasks like user account management, group policies, and server configuration.
Ability to simulate customer environments for diagnostic purposes.
Excellent communication and problem-solving skills with a customer-centric approach.
Detail-oriented with the ability to manage multiple tasks simultaneously
Preferred Qualifications:
Certifications in networking related technologies.
Experience in a maintenance-focused role serving multiple external customers.
Soft Skills:
Strong problem-solving and analytical skills.
Excellent communication and customer service abilities.
Ability to work under pressure and manage critical incidents effectively.
Detail-oriented with a commitment to maintaining high standards of network and system reliability.
Maintenance of our FactSet Systems: B-One system, and FactSet (SPAR/PA) system.