• To advise and support on customer's hardware issues / requirement (Upgrade of Ram etc.)
• Handle customer compliments / complains, crisis prevention, problem solving
• Manage projects from end to end
• To analyze existing processes and suggest improvement plans to increase productivity / cost-effectiveness

Job Requirements

• Diploma / Nitec in IT, Computer, Electronics, Electrical, Mechanical Engineering or related field
• Minimum 2 years experience in IT Hardware
• Hardworking , positive attitude
• 5 days work (8.30am to 6pm) at Depot Road
• Salary $2800 - $3500

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.

L1/ L2 Desktop support Engineer

Responsibilities:

CR creation:

• Creation of Change request, gather information from multiple sources
• Follow up with user for the missing information
• Validate the CR before submission
• Follow up with various stakeholder for the approval of the change request
• Perform CR amendments based on the user request
• Close the CR

Patching

• Perform UAT and production patching
• Follow the SOP for the patching
• Do pre-preparation for the patching
• Follow up the change request and patch the server and components which are only listed in the change
• Get user confirmation before proceeding to next step
• Any issues or error report to the technical team
• Follow up with user on the verification and testing signoff

Shift:

• Its 24/7 shift work including weekends
• Patching should be performed in the patching room at office

Ideal Candidate should have 1-2 years of experience as L1/L2 Desktop support services.

Willing to work in Rotating shifts (9am-6pm, 1pm-10pm, 9pm-6am) including occasional overnight shifts for UAT and weekend work as required.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the Tech Aalto Privacy Policy, a copy of which is published at Tech Aalto’s website (https://www.techaalto.com/privacy/)

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

Position title : Fashion Advisor

Salary : Basic $1800 - $2,500 (Gross up to $3,500)

Working Days: 5 days, Monday- Sunday (rotating shift)

Working hours : 44 hours (Depending on Schedule)

Working Location: Orchard / Douby Ghaut

Job Scope

• The Retail Fashion Advisor is the customer service specialist of the store.
• You can take great care of our customers and are responsible to exceed their expectations by listening to their needs, answering questions about products and services, finding products that meet their needs, providing in depth product information about the goods they are interested in and
• Achieving sales, delivering service and operations excellence.

Email: [email protected]

Tan Yong Zhi (Jackson) | Reg: R24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279

SAMH manages the Mobile Support Team (MST), it is a community based allied health-led team which provides psycho-social therapeutic interventions for clients with mental health needs and support for their caregivers to maintain clients wellbeing in the community.

Purpose

Responsible for the provision of case management services and support for persons in recovery from mental health conditions/possible mental health conditions, and their caregivers.

Core Duties:

• Case management, implement and coordinate follow-ups with case plans
• Conduct home visits to clients and caregivers where necessary
• Provide individual and family counselling, group work and support
• Administrative support, to write case recordings, case reports and correspondence to agencies
• Collect and verify client-related information and compile updated records for reporting
• Outreach involvement, to conduct in-house and external talks, man information booths to promote SAMH services and to raise awareness of mental health concerns
• To collaborate with and support other SAMH programmes or projects when required
• Provide guidance for case management practices and facilitate the development of staff’s growth with agency
• Other administrative and support duties assigned

Qualifications

• At least a recognized Basic/Honours Degree in Social Work, Counselling or Psychology
• 3 to 5 years of direct case management intervention experience in social service/mental health setting, preferably in social or counselling work
• Experience in supervisory role in the area of clinical management of persons with mental health conditions will be preferred
• Effective communication and strong interpersonal skills
• Able to communicate in English and Mandarin with the clients

Work Location

Blk 1 Maude Road, Singapore 200001

To apply, please email to [email protected]
Kindly be informed that only shortlisted candidates will be notified.

Key Responsibilities

• Timely verification of each day’s surgery charges for patients and ensure all charges are properly interfaced to the billing system and are accurate and free from errors
• Follow up with vendors, nursing, clinicians, or other disciplines’ colleagues for any charging issues
• Follow up with patients or business office for billing issues
• End-to-end process for purchases, including but not limited to obtaining quotation, raising purchase requests, arranging delivery, processing invoices and delivery orders for billing
• Tracking consumption rates, contract balance values, and working with vendors, nurses and other operations colleagues for projection, top up or extension of Purchase Orders
• Requisite, control and maintain utilization of office supplies in the assigned area
• Assist nursing on their daily staff roster and to prepare OT final list for the Nurse Manager in-charge
• Issue of lockers and resetting unused lockers in staff change room
• Assist with the review and update of Standard Operating Procedures where applicable
• Collate statistics/reports required by the department for purposes of cost containment or process improvements
• Manpower management, including roster and leave planning for team members

Key Requirements

• Good interpersonal and communication skills
• Proficient in Microsoft Office Applications
• Ability to multi-task, work independently and work in a team
• Service-oriented and customer-focused
• Independent with strong decision making capabilities

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Esther Lim Suk Hui

EA Personnel No: R18728082

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

As a Server / Network Security Support Engineer, you are required to provide maintenance support to clients. You will play a key part in Technology Services Delivery team to ensure security solution maintained at the highest quality and standard

What will you do?

• Perform Preventive Maintenance on customers solution with accuracy and adhere to high quality of work
• Perform Corrective Maintenance on any fault calls reported and comply closely to project SLA
• Perform Patch Management support, plan and apply regular updates to mitigate vulnerabilities, OS patching and maintain system compliance
• Provide support to customer asset discovery, consolidation, tracking, updating and monitoring to ensure they are up-to-date
• Perform regular health checks and activities to ensure operational effectiveness for customers
• Provide and prepare technical maintenance documentation to be delivered for customers
• Work closely and collaboration with different stakeholders from internal teams to vendors to provide end to end of assigned task
• Work closely with Team Leader or Service Manager to meet customer delivery milestones
• Participate in maintenance standby duty to cover 24x7 support on rotational basis as pre-assigned by the team lead

The ideal candidate should possess:

• Diploma / ITE in Computer Science / Computer Engineering / Information Technology related field, or IT equivalent
• Typically 1-2 or more years of experience in IT domain and some experience in patching for Window environments
• Understanding of System/Servers and Network technology
• Knowledge of network system, network architecture, routing, switching, firewall and security
• Knowledge of technical vulnerability management (vulnerability assessment, penetration testing), security technologies (system hardening, IDS/IPD, firewall), security incident response and security assessment
• Certification in CCNA, CISSP or equivalent network or IT security certifications will be value-add
• Team player with strong communication and interpersonal skills
• Self-motivator with a positive attitude and with high energy
• Independent and customer focused
• Proficient in written and spoken English
• Able to travel as required

(Part Time) Beauty Advisor (Skin Care Product)

• Min. 3 months commitment
• Salary: $12/hr
• Working hours: 12pm-8pm (1 hr unpaid break)
  Work Schedule: Min 3-4 days in a week (inclusive of 1 weekend)
• Outlet Locations: Vivocity, ION, Takashimaya, Raffles City, Parkway, Ang Mo Kio, East (Changi Airport/Tampines), etc (rotational; must be able to commit to more than one location )

Job Description:
•  Demonstrate a thorough understanding of skincare products, ingredients, and their benefits.
•  Engage customers to assess their skincare needs and concerns.
•  Recommend suitable skincare routines and products based on individual requirements.
•  Provide product demonstrations and explain the application techniques
•  Proactively cross-sell and upsell products to maximize sales opportunities.
•  Assist in maintaining the cleanliness, organization, and visual merchandising of the store.
•  Monitor inventory levels and promptly restock products as needed

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile. https://go.persolkelly.com/job/apply/7143

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • UEN No. 200007268E • EA License No. 01C4394 • EA Registration No. R23117223 (Poh Siew Ling)

Job Responsibilities:

• Develop the business.
• Consistently networks to attract new customers and develop customer database.
• Consults with customers to discover their needs by exploring customer preferences and occasions for which the customers are shopping.
• Anticipate customers expressed and unexpressed needs and wants and responds appropriately to exceed customer expectations
• Utilize CRM software as the primary tool for after-sales communication
• Take ownership of resolving customer issues or complaints with empathy
• Drive and perform onsite audits of store physical inventories
• Develop progressively in-depth knowledge of company’s product, craftsmanship, fabrics, made-to-measure and style evolution whilst translating such knowledge into customer benefits.
• Actively communicate customer, product and other store information within the store team to ensure customer and business needs are met

Job Requirements:

• A professional education certification in any field
• Minimum 1 year of working experience in the same role
• Excellent communication skills, independent and a team player
• Service and sales-oriented, self-starter

Other Information:

• Location: Island-wide
• Retail working hours, 44 hours/week
• Salary ranging from $2400-3200 (depends on experience) + Commission + Incentives

Interested applicants please share your updated resume to [email protected] or click on “Apply Now” button.

Liang Kai Yan Cayenne (R1874693)

Manpower Staffing Services (S) Pte Ltd

EA License No. 02C3423

# location at Orchard/ Suntec
# beauty product
# 5days work (Sat & Sun work, off-day on weekdays)
# Training provided

Key Responsibilities

● Drives top line store sales and growth by personally selling to customers

● Proactively engages with customers, reads cues and responds effectively

● Creates enthusiasm for selling strategies by inspiring, supporting and

mentoring others’ selling behaviours

● Work in a fast-paced retail environment with a 5-day workweek and 9-hour shifts (including a 1-hour lunch break)

● Displays expert product knowledge and takes initiative to elevate personal and peer knowledge of product categories

● Responsible to meet minimum monthly sales target

● Contributes to and thrives in a sales-driven culture.

Requirement

● An excellent communicator with strong interpersonal skills

● A team player with a positive attitude and enthusiasm for sales

● Able to work in a dynamic environment and adapt to changing situations

●Passionate about the beauty industry and eager to share their knowledge

Benefits:

● Monthly Variable Bonuses

● Employee Discount

● Team Bonding

● Career Enhancement

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Wei Jye (Jaylyn)

EA Personnel Reg No: R24121213

• Position: Career Consultant
• Working Mode: Hybrid
• HQ Location: West gate
• Working Hours: 9am- 6pm
• Salary : $4,500 - $5,000 + incentives (Depends on experience)

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Key Responsibilities

a. Client Engagement
• Clarify and manage Job Seeker expectations of the programme including responsibilities of both parties, data protection and programme requirements in order to achieve buy-in
• Provide career consultancy support including resume tailoring, interview preparation, exploration of alternative career options, etc. according to Job Seeker needs
• Identify barriers to employment, job goals and various training needs to develop mutually agreed upon Action Plan to support Job Seeker back into employment
• Hold regular follow-up appointments to provide accountability and monitor progress on Action Plan, adjusting along the way as necessary
• Motivate, encourage and empower Job Seekers throughout their job search journey

b. Business Partnering
• Work with the business development team to communicate and value-add of company/ CMP Programme to build relationships with employers and secure new vacancies
• Understand employer business needs and partner with them to fulfil their hiring requirements by matching suitable Job Seekers accordingly
• Research and maintain up-to-date knowledge of the local labour market, employers and industry sectors

c. In-Work Support
• Support Job Seekers through their first 12 months of new employment via monthly calls to ensure sustained employment
• Assist Job Seekers with adjusting to their new work environment, troubleshooting any issues that may affect sustained employment

d. Administration & Quality
• Adhere to company, Project and WSG guidelines, policies, and procedures at all times
• Document all correspondences and support rendered to Job Seekers on CRM system
• Ensure Job Seeker details on all systems are updated in a timely and accurate manner
• Provide accurate and timely reporting on all relevant activities
• Maintain strict confidentiality of Job Seeker information in accordance to PDPA requirements

Job Requirements
• Minimum Diploma / Degree qualification
• Minimum 4 years of working experience with relevant transferable straits
• IT-savvy with the ability to pick up new systems / software
• Experience working in a customer facing environment
• Evidence of setting and achieving targets across a broad range of KPIs

Job Description:

• Support day-to-day retail operations as a Brand Ambassador
• Achieve Individual sales and Store sales target
• Execute sales strategies and action plans implemented by the Managers
• Perform cashiering duties and various payment transactions in store
• Manage in-store visual merchandising display and floor set changes
• Ensure all monies and sales transactions are accordance to the operation procedures
• Keep abreast of product knowledge, sales & customer service whilst providing excellent WOW service experience to customers
• Maintaining and upholding the company’s image as a prestigious and luxurious brand at all times
• Work with the Manager to best handle customer complaints
• Comply with Brand standards, company SOP and the Code of Business Conduct
• Perform store opening and closing procedures and to ensure the process follows company SOPs
• Ensure proper care of stocks, fixtures and furniture within the store, and kept neatly and tidy at all times
• Any Ad Hoc duties as assigned by the management

Brands available in-store ( La Mer, Tom Ford, SK-II, Dior, Yves Saint Laurent and many more)

Requirements:

• 6-hours daily with 4-day work week; 24 hours per week (weekdays & weekend, retail shift).
• Basic salary $1600 with commission.
• Only Singaporean & SPR.
• Leave entitlement 7 days per year.
• 1-2 years beauty experience.

Job Description:

• Support day-to-day retail operations as a Brand Ambassador
• Achieve Individual sales and Store sales target
• Execute sales strategies and action plans implemented by the Managers
• Perform cashiering duties and various payment transactions in store
• Manage in-store visual merchandising display and floor set changes
• Ensure all monies and sales transactions are accordance to the operation procedures
• Keep abreast of product knowledge, sales & customer service whilst providing excellent WOW service experience to customers
• Maintaining and upholding the company’s image as a prestigious and luxurious brand at all times
• Work with the Manager to best handle customer complaints
• Comply with Brand standards, company SOP and the Code of Business Conduct
• Perform store opening and closing procedures and to ensure the process follows company SOPs
• Ensure proper care of stocks, fixtures and furniture within the store, and kept neatly and tidy at all times
• Any Ad Hoc duties as assigned by the management

Brands available in-store ( La Mer, Tom Ford, SK-II, Dior, Yves Saint Laurent and many more)

Requirements:

• 6-hours daily with 4-day work week; 24 hours per week (weekdays & weekend, retail shift).
• Basic salary $1600 with commission.
• Only Singaporean & SPR.
• Leave entitlement 7 days per year.
• 1-2 years beauty experience.

(Part Time) Beauty Advisor (Skin Care Product)

• Min. 3 months commitment
• Salary: $12/hr
• Working hours: 12pm-8pm (1 hr unpaid break)
  Work Schedule: Min 3-4 days in a week (inclusive of 1 weekend)
• Outlet Locations: Vivocity, ION, Takashimaya, Raffles City, Parkway, Ang Mo Kio, East (Changi Airport/Tampines), etc (rotational; must be able to commit to more than one location )

Job Description:
•  Demonstrate a thorough understanding of skincare products, ingredients, and their benefits.
•  Engage customers to assess their skincare needs and concerns.
•  Recommend suitable skincare routines and products based on individual requirements.
•  Provide product demonstrations and explain the application techniques
•  Proactively cross-sell and upsell products to maximize sales opportunities.
•  Assist in maintaining the cleanliness, organization, and visual merchandising of the store.
•  Monitor inventory levels and promptly restock products as needed

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile. https://go.persolkelly.com/job/apply/7143

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • UEN No. 200007268E • EA License No. 01C4394 • EA Registration No. R23117223 (Poh Siew Ling)

As a sales support administrator, you will:

1. Assist to list in SKUs, follow up on sales requests and action items.

2. Attend customer meetings ( in house or on site ) , take minutes and ensure follow up of action items.

3. Assist in Accounts Receivables , ageing debts follow up.

4. Assist the Accounts team in support duties.

5. General admin office support duties and as and when tasked by management.

6. Assist to manage marketing activities and programs.

• In-house Support IT
• Support and maintain WAN/LAN network links and equipment's
• Administration of the Servers
• Support and maintain the Firewall System
• Fault diagnosis and resolution of software and system errors on the desktop
• Fault diagnosis of desktop hardware and co-ordination of repairs and replacements
• Software installation and decommissioning of desktop hardware
• Outdoor / Onsite Project Support for IT Related Products
• Interactive Panel Firmware update
• Network Devices Firmware update
• IP configuration of network devices
• Support Product Preventive Maintenance
• Any other task assign by Superior

We are looking for an L1+L2 App Support Engineer to join our dynamic team! You will play a crucial role in ensuring the smooth operation of applications and providing technical support to end users.

• Competitive remuneration package (up to $4,000 + AWS + VB).
• Hybrid working arrangement.
• Be part of a collaborative and supportive team that encourages growth.

Responsibilities:

• Provide assistance to users, addressing inquiries, troubleshooting issues, and quickly implementing solutions to restore systems to full functionality.
• Keep detailed documentation of user interactions, reported problems, solutions applied, and any further actions needed by management or tier 2 support.
• Create user manuals and troubleshooting guides to aid both support teams and users in effectively interacting with the system.
• Work closely with L3 Technical staff and the project manager to set objectives and plan system upgrades and improvements.
• Develop and implement new procedures to boost efficiency, enhance customer satisfaction, and reduce operational costs.

Job Requirements:

• Singaporean only.
• Bilingual in English and Mandarin to handle Mandarin-speaking clients.
• Prior experience with some programming languages (HTML, JAVA) will be an added advantage.
• Good writing and communication skills.
• Strong troubleshooting and problem-solving skills with experience in identifying and resolving complex technical issues.
• Experience with ticketing systems (e.g., JIRA, ServiceNow) and version control tools (e.g., Git) is a plus.
• Prior experience in supporting mobile or web applications is an added advantage.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].
• All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Wong Vi Yin (Vanessa) – R24123532
ScienTec Consulting Pte Ltd – 11C5781

Functioning as an OSO, you will assist the Estate Manager in facilities management and be responsible in carrying out cleaning duties, enforcing access control and maintaining the general appearance of the building and surroundings in accordance with the required standards.

You are required to provide logistical and simple administrative support in school operations and undertake any other duties as directed by the Estate Manager using the prescribed methods and frequencies in line with the requirements of the cleaning specification and safe working procedures.

Critical Work Functions and Key Tasks

• Ensure high and consistent standards of cleanliness of your designated area as assigned
• Clean designated areas using appropriate equipment or/and machinery with supplies as directed
• Assist the Estate Manager in pest control, such as supervising of fogging & anti termite treatment / surveillance
• Check and take measures to prevent mosquito breeding
• Assist the Estate Manager in facilities management such as reporting faults, accompany contractors for maintenance works, check /accept tasks carried out by contractors
• Assist in the management of donated goods, such as receiving, storage, stock taking, packing & distribution
• Provide logistic support for special events. Understand the requirement / overall layout / prepare the venue and clean up the site after the event
• Assist in enforcing Health & Safety procedures
• Report any Health & Safety issue to Supervisor
• To assist in kitchen operations and / or act as a relief for the kitchen crew when required
• Perform any other duties as assigned by the Estate Manager or Management

Requirements

• Some knowledge of maintaining facilities
• Some knowledge on food preparation & hygienic requirement

Job Summary:

The Applications Support Engineer provides technical support and maintenance for software applications, ensuring their optimal performance and availability. This role involves troubleshooting issues, implementing solutions, and collaborating with other IT teams to enhance system functionality. The Applications Support Engineer is also responsible for documenting processes, managing application configurations, and assisting in the deployment of software updates and patches.

Key Responsibilities:

• Application Support: diagnose and troubleshoot application issues reported by end-users or detected through monitoring tools. Provide timely and effective resolution to application problems, escalating issues when necessary.
  
• Incident and Problem Management: manage and resolve application-related incidents and problems, ensuring root causes are identified and addressed. Maintain an incident log and provide regular updates to stakeholders on the status of issues.
  
• Application Maintenance and Updates: work with development teams to deploy new versions and patches of applications and implement changes. Test and validate updates before deployment to ensure minimal disruption to users.
  
• User Support and Training: assist end-users with application-related queries and provide technical support. Conduct training sessions for users on new features or changes to applications. Develop user guides and support documentation to assist end-users.
  
• Configuration Management: manage application configurations, including settings, permissions, and access controls. Ensure that application configurations are documented and maintained in line with organizational standards.
  
• Collaboration and Communication: work closely with developers, system administrators, and other IT teams to resolve application issues. Communicate effectively with stakeholders, providing regular updates on application status and issues. Participate in project meetings to provide input on application support requirements.
  
• Continuous Improvement: identify areas for improvement in application performance and user experience. Propose and implement solutions to enhance application efficiency and reliability.
  

Requirements:

• Degree in Computer Science, Information Technology, or related field.
• Preferably 2 to 5 years of experience in application support, software troubleshooting, or a related role.
• Beneficial to have experience in an Aircraft Engine Maintenance Repair and Overhaul shop.
• Good knowledge of MS Excel, databases, SQL, and scripting languages (e.g., Python, PowerShell).
• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong customer service orientation.
• Training provided for candidate without prior experience.

Job Scope:

• Designing electrical systems and circuits
• Analyzing the performance of electrical systems and identifying areas for improvement
• Testing electrical equipment to ensure safety and functionality
• Managing electrical engineering projects from initiation to completion
• Collaborating with other engineers on multi-disciplinary projects
• Creating detailed technical documentation, including schematics and user manuals
• Ensuring electrical systems comply with safety regulations and industry standards
• Providing technical support and troubleshooting assistance to teams and clients
• Improving system efficiency, reliability, and sustainability
• Overseeing the installation and commissioning of electrical systems
• Researching and integrating new technologies into existing electrical designs
• Conducting feasibility studies to assess the viability of system upgrades or new installations
• Preparing cost estimates for materials, labor, and installation
• Training and mentoring junior engineers and technicians
• Maintaining accurate project documentation and records

Requirements:

• Diploma/Degree in Electrical Engineering
• 2 to 3 years of relevant experience in automation machine design and development
• Proficient in writing PLC application programs (e.g., Omron, Allen Bradley, Siemens, Keyence, Beckhoff)
• Knowledge of PC-based programming (Visual Basic, C++) for machine control systems
• Hands-on experience with schematics and electrical layout design
• Ability to guide technicians on technical matters
• Occasional travel required

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Purpose: To manage and provide technical support of IT systems and networks, to ensure uninterrupted and secured business operation, and compliance with VDL/ETG standards and roadmap.

Key Area of Responsibilities:

• Maintain and update all information technology (IT) systems, devices and peripherals, within the company to ensure stable and reliable performance.
• Maintain and update the company’s network infrastructure and adhere to the parameters & static address tables according to the One-ETG standard.
• Trouble-shoot and resolve all IT-related technical issues and prevent re-occurrences.
• Ensure security and proper access control of all IT systems, networks and data, so that they are free from malware, spyware, hacking, illegal software and unauthorized access.
• Create regular backups of all relevant company data and store it safely, to ensure Business Continuity, in case of systems and/or network outage.
• Research and benchmark new developments in the IT industry, and propose improvements to business processes to save costs and drive for better efficiency and productivity.
• Source, communicate and manage external parties or service providers that provide service support and maintenance to operational IT matters.
• Support and participate in company continuous improvement program.

Qualification & Experiences:

• Degree in Computer Science/Electrical and Electronic Engineering or other relevant field.
• Minimum 3 years of working as a system support engineer in the semiconductor industry or other similar roles.
• Proficient in Microsoft Excel functions
• Good communication skills

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Working Location: Senja Care Home

The Senior Operations Support Executive (OSE)/Assistant Manager (AM) assists in nonclinical administration and support operations to manage the Care Home facilities and a team to run daily administrative, operational, logisitics, maintenance, safety and security activities required to deliver the required resident services to the healthcare team and residents of the Care Home. The Senior OSE/AM supports the Centre Director/Manager
and Chief Operating Officer (COO) in managing the various support operational services, as decribed in the next section, in an effective and efficient manner in accordance to stipulated service level standards.

• Deliver all support services of the Care Home and maintain targeted performance standards.
• Plan, coordinate and manage the various operational support services in providing day to day operations & administration, procurement & logistics support, cleaning, maintenance, safety and security services.
• Facility Assistants in supporting facilities management, food provision, laundry services, equipment maintenance, logistics, fire safety requirements, general administration support, provision of transport arrangements, and procurement of equipment and services.
• Work with and manage the outsourced vendors and ensure that their performance is up to stipulated service standards.
• Assists the CM to supervise and work closely with the following staff:
  1. Facility Assistants and / or outsourced vendors to ensure and upkeep the
  cleanliness of the general and common areas of the Care Home premise(s).
  2. Appointed maintenance contractors to provide proper and regular maintenance of all furniture, fixtures and equipment in the Care Home premise(s).
  3. Security staff or outsourced vendors to ensure physical security of the Care Home premise(s).
  4. Facility Assistants (Laundry) to ensure and maintain the proper laundering, folding and delivery of resident-related linen, clothing, curtains; maintenance of machinery, and coordinating of transport services to ensure timely exchange and delivery of soiled/clean linen. This includes management of drivers (if any).
  5. Healthcare/Facility Assistants or outsourced food vendors to ensure kitchen cleanliness, and the safe and proper management and handling of food in the kitchen.
  7. Handyman to ensure simple defects are rectified properly, safely and in a timely manner. 8. OAA/ MSW/ Finance Exec/CCR Exec to attend to internal / external customers’ enquiries and feedback.
  9. OAA to provide general administration include stationary supplies, office
  administration support
  10. Relevant staff on workplace safety and fire safety requirements to ensure compliance to organization and national requirements.
• Ensures proper maintenance of administrative records, general stores, office equipment and stationery. This includes tagging, tracking and management of inventory.
• Adheres to the procurement protocols for the procurement of equipment, supplies, etc, including preparation of the documentations required for procurement process, taking delivery and entering invoices for claims purposes.
• Assists to collate monthly duty roster for the respective section within the operations department.
• Leverages on the Integrated Healthcare Asset Management (IHAM) system to manage FM workflow and the company’s assets.
• Collates operational statistics and assist in the preparation of reports.
• The Assistant Manager will lead the team and be accountable to the Centre
  Director/Manager in ensuring that the above-mentioned operations are carried out effectively and efficiently.
• The Assistant Manager will lead the team and be accountable to the Centre
  Director/Manager in ensuring that the above-mentioned operations are carried out effectively and efficiently.
• The Assistant Manager will also be involved in tender projects and the preparation of reports.
• Takes on ad-hoc functions/projects and assist the Centre Director/Manager or COO in other duties as required.

Requirements:

• Degree. Candidates with Diploma can be considered if previously equipped with more than 3 years relevant operations and corporate experience performing similar functions.
• Knowledge of security operations, facility management, fire safety and work place health and safety.
• Applicants for the AM position should also have corporate experience in managing budgets, managing teams, preparing and making PowerPoint presentations, using Excel for data management and analysis, preparing reports, and developing tender documents (including specifications and evaluation criteria).
• Applicants for the AM position should be confident in their writing ability.
• Proficient in Microsoft Office applications.
• Meticulous with an eye for detail.
• Good communication skills and able to work with others.

Tasks & responsibilities

• Send periodic reminders to clients on key matters using standard templates
• Serve as the main point of contact for client follow-ups
• Conduct research on for related information
• Identify and recommend further opportunities to expand client services
• Work closely with internal teams to offer additional support and solutions
• Maintain a tracking system to ensure timely follow-ups on outstanding tasks
• Handling office administrative duties and paperwork which includes data entry, copying, scanning & attending to e-mails, etc.
• Update and maintain proper filing systems and records
• Coordinate with colleagues to achieve department goals
• Other Ad hoc Duties assigned

Qualifications & experience

• Degree in Business Administration or Law. Other qualification will be considered
• Prior experience in relevant field will be an advantage
• Excellent written and spoken communication skills in English
• Proficiency in Mandarin required to liaise with Mandarin speaking clients
• Positive working attitude, pro-active, good team player and able to work independently with minimal supervision
• High attention to detail and accuracy in data entry and paperwork
• Possess strong honesty, integrity and confidentiality
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Able to work under pressure

Benefits

• Medical & Dental benefits upon confirmation
• Increased annual leave entitlements and birthday leave upon confirmation
• Birthday Leaves upon confirmation
• Long service award and cash incentive for confirmed employees
• Annual salary review & performance bonus for confirmed employees
• Company reward incentives for confirmed employees
• Quarterly employee engagement activities
• Free snacks and drinks
• Free monthly company arranged lunch & drinks
• Training & Development

Job Description:

• Provide support for IT troubleshooting end-to-end including service levels monitoring of both internal and outsourced IT service partners.
• Manage processes and data to meet the quality service and customer satisfaction standards.
• Collate, analyse and maintain data records for service standards tracking, dashboard reporting, audit and governance.
• Manage IT assets including storage and accounting of the laptops, coordination with partners for stocktake, maintenance, and top-up of centralised asset pool.
• Manage IT hardware tokens such as IT cards including collection, destruction, and distribution of cards to users.
• Manage IT accounts including coordinating with service partners for account creation, updates, enabling/disabling, deletion in accordance to prevailing IT and security policies.
• Manage IT provisioning and IT induction on new hires first day of work to issue them IT devices and orientate them on usage of the accounts and devices based on IT policies.
• Support rollout of IT projects / initiatives e.g. coordination with stakeholders and employees, data progress tracking. Facilitate authorisation of IT configuration changes, account access rights based on prevailing IT security policies.
• Educate and guide users on the policies, processes and their responsibilities in management of IT devices and accounts.

Skills & experience needed:

• Diploma in IT / Computing/ Engineering or ITE Certificate with relevant IT experience
• Good knowledge of IT and Microsoft Office software/applications (e.g. Excel) and ITIL foundation trained will be advantageous

Other Information:

• Location: Central & West (Has to be comfortable working at 3 different locations)
• Salary: $2,600 - $2,900
• Performance Bonus
• 14 Days Annual Leave
• Duration: 5 years contract (Yearly Renewable)
• Working hrs: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

About Us:

We develop comprehensive software products and solutions ranging from IT consultancy to infrastructure and hardware setup to optimise customers' experiences. To establish ourselves as a leading provider of applications and healthcare support services for the Asian market, and partner healthcare customers to build a safe medical environment for all.

We are driven by our group philosophy as defined below:

1. Provide the best to our customers through a service-oriented culture

2. Create new value through innovation

3. Realise greater possibilities through advanced technology

Roles and Responsibilities:

• Responsible for providing technical assistance and support related to computer systems, hardware or software testing
• Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution
• Provide technical assistance and support for incoming queries and issues related to computer, systems, software, and hardware
• Respond to queries either in person or over the phone
• Write training manuals
• Maintain daily performance of computer systems
• Respond to email messages for customers seeking help
• Ask questions to determine nature of problem
• Walk customer through problem-solving process
• Install, modify, and repair computer hardware and software
• Run diagnostic programs to resolve problems
• Are required to apply information security in accordance with the established policies and procedures of the organization.

Requirements:

• Diploma or Certificate in IT/Computer Engineering with 1-2 years of working experience in technical support
• Experience in basic networking support
• Experience in supporting OS platforms such as Windows 10 and MS Office applications
• Prefer candidates who are resourceful, good working attitude & takes initiative
• Good communication skills and administrative skills