Job Description

Top non-negotiable skills:

• Min. 3-4 yrs exp of deployment project (network deployments)
• Understanding of the tools (Jira)
• Agile project mindset (Scrum and Sprint)
• In depth exp in project governance
• Reporting
• Proj Mgt qualification (Scrum master).
• Good to have Certification Prince 2, PMP.

A Network Engineering and Operations (NEO) Optical Project Manager (PM)/Scrum Master is responsible for managing optical network deployments that form the interconnection platform. Optical Projects include the deployment of network hardware, services or process improvements that enhance our project delivery. You will be responsible for ensuring all project plans, tasks, and issues are up to date. Identify solutions that overcome blockers, mitigate risks, and escalate as required. Represent NEO Optical delivery within meetings, whilst providing clear and concise updates to the business.

Abilities

• Experience working in fast-paced organizations with the ability to work to deadlines, whilst managing often changing and conflicting priorities.
• Establish trust with project staff and develop strong working relationships.
• Identify cross-functional dependencies and work with relevant department stakeholders to coordinate and prioritize activities.
• Possess a good understanding of IT and Telecommunications terminology and practices.
• Experience working on optical network deployment projects or similar function.
• Manage escalations with project stakeholders.
• Resolve issues by identifying the root cause and implementing robust, lasting solutions to prevent reoccurrence.
• Continuous Improvement (CI) mindset.

Typical daily tasks

• Manage Programs/Projects involving Optical Infrastructure/Services deployment.
• Project Governance - Ensuring project resources execute against plans within the agreed time frame and budget.
• Tracking costs associated to a project, ensuring projects remain within budget
• Stakeholder Management - Leading scrum and other project calls as required, whilst keeping teams and management informed of critical activities and challenges impacting the program.
• Supporting Vendor & Supplier Management, including logistics where needed
• Reporting - Create group/project weekly Product Status Reports (PSRs), Milestone trackers, Metrics & Reports for communicating statuses to management.
• Risk & Issue Management – Working with resources to ensure risks/issues are identified, documented, and managed to guidelines.
• Attend project wash-up reviews and provide input to develop key learnings and execute actions to address them.
• Identify areas for continuous improvement, document issues seen, and provide suggestions on how to handle them.

Skills

• 5 years+ experience executing Agile project/program management.
• Optical/DWDM deployment project experience of Ciena and/or Infinera networks is desirable
• Relevant experience in the IT/Telecom and/or Datacenter industry
• Good knowledge of networking fundamentals
• Ability to prioritize and manage multiple tasks.
• Excellent time management and problem-solving skills
• Ability to communicate at the executive level.
• Experience with Jira/Confluence & MS Office suite

Qualifications

• Bachelor’s degree in computer science or related field
• SCRUM practitioner certification or equivalent
• ITIL V4 foundation desirable.

EA Number: 11C4879

Key Responsibilities:

• Assess clients' insurance needs and provide appropriate solutions.
• Develop and maintain strong relationships with clients, understanding their goals and concerns.
• Present and explain insurance policies and products to clients, ensuring they understand their options.
• Customize insurance plans to meet clients' specific needs and budgets.
• Handle policy renewals, modifications, and claims.
• Stay updated on industry trends, regulations, and best practices.
• Collaborate with team members to achieve sales targets and business objectives.
• Provide exceptional customer service and support.

Qualifications:

• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to build rapport and trust with clients.
• Highly organized and detail-oriented.
• Performance driven

What We Offer:

• Competitive salary and performance-based incentives.
• Comprehensive benefits package.
• Opportunities for professional development and career advancement.
• Supportive and collaborative work environment.
• Ongoing training and resources to help you succeed.

How to Apply:

If you are a dedicated and proactive individual with a passion for helping others and a desire to grow your career in this industry, we would love to hear from you!

Role Overview:

Your mission is to deliver an exceptional spa experience by managing appointments, supporting our team, and ensuring every client feels valued and rejuvenated. Your role is key in maintaining a seamless, serene environment that embodies our commitment to top-notch service and wellness.

Responsibilities & Duties:

• Be the first smiling face our clients see, ensuring their journey from booking to bliss is seamless.
• Keep everything running like clockwork—appointments, schedules, and all the little details. Including digital touchpoints in spas
• Handle housekeeping duties and manage inventory to ensure everything is well-maintained.
• Work closely with ground team to ensure the highest quality service.
• Handle inquiries, manage bookings, and maintain client records and to also manage inventory and transactions
• Assist in creating a relaxing, luxurious environment that keeps clients coming back for more.

Job Requirements:

1. Exceptional customer service and interpersonal skills.
2. Strong organizational and multitasking abilities and ability to work under pressure
3. Excellent verbal and written communication skills.
4. Attention to detail and strong problem-solving skills.
5. Ability to maintain a calm and professional demeanor under pressure.
6. Bilingualism is a plus.
7. Opportunity for growth into more senior roles with increased responsibilities and leadership opportunities based on performance.

Job Summary: MONOLOQ is actively searching for a Sales Advisor who exudes confidence and places a strong emphasis on customer satisfaction to join our team. If you're someone who thrives on customer interactions and possesses unwavering self-assurance, this role is designed for you. As a Sales Advisor, your primary objective is to provide exceptional customer service, maintaining smooth store operations, and use your self-confidence to boost sales and create a positive shopping experience. If you are motivated and enthusiastic about delivering outstanding service, we encourage you to apply and become an integral part of our success.

Responsibilities:

1) Greet customers with a warm smile and be readily available to assist them throughout their visit.

2) Confidently engage with customers, actively listening to their needs, and ensuring they feel valued.

3) Efficiently manage daily store operations to guarantee a seamless shopping experience.

4) Participate in various sales activities, including approaching customers, offering product recommendations, promoting our offerings, addressing objections, upselling, cross-selling, and closing sales.

5) Offer valuable feedback on merchandise to influence product planning and cater to customer preferences.

6) Demonstrate your self-assured creativity in merchandise displays to captivate customers' attention.

7) Stay well-informed about our product offerings and industry trends, enabling you to confidently educate customers about product features and benefits.

8) Assist customers in placing online orders and coordinate online order pickups for a seamless experience.

9) Collaborate with the team to meet and exceed sales targets.

10) Be prepared to assist with ad-hoc duties and activities as needed.

Requirements:

▫️Possess strong communication skills with the ability to confidently engage customers.

▫️Exhibit excellent interpersonal skills and maintain a friendly and approachable demeanor.

▫️Be detail-oriented and capable of upholding a clean and organized retail space.

▫️Display the ability to work independently as well as part of a team.

▫️Show enthusiasm for learning about products and sharing that knowledge with customers.

▫️Be flexible in terms of working various shifts, including weekends and holidays.

Role Overview:

Your mission is to deliver an exceptional spa experience by managing appointments, supporting our team, and ensuring every client feels valued and rejuvenated. Your role is key in maintaining a seamless, serene environment that embodies our commitment to top-notch service and wellness.

Responsibilities & Duties:

• Be the first smiling face our clients see, ensuring their journey from booking to bliss is seamless.
• Keep everything running like clockwork—appointments, schedules, and all the little details. Including digital touchpoints in spas
• Handle housekeeping duties and manage inventory to ensure everything is well-maintained.
• Work closely with ground team to ensure the highest quality service.
• Handle inquiries, manage bookings, and maintain client records and to also manage inventory and transactions
• Assist in creating a relaxing, luxurious environment that keeps clients coming back for more.

Job Requirements:

1. Exceptional customer service and interpersonal skills.
2. Strong organizational and multitasking abilities and work under pressure.
3. Excellent verbal and written communication skills.
4. Attention to detail and strong problem-solving skills.
5. Ability to maintain a calm and professional demeanor under pressure.
6. Bilingualism is a plus.
7. Opportunity for growth into more senior roles with increased responsibilities and leadership opportunities based on performance.

Top non-negotiable skills:

· Min. 3-4 yrs exp of deployment project (network deployments)

· Understanding of the tools (Jira)

· Agile project mindset (Scrum and Sprint)

· In depth exp in project governance

· Reporting

· Proj Mgt qualification (Scrum master).

· Good to have Certification Prince 2, PMP.

Abilities

· Experience working in fast-paced organizations with the ability to work to deadlines, whilst managing often changing and conflicting priorities.

· Establish trust with project staff and develop strong working relationships.

· Identify cross-functional dependencies and work with relevant department stakeholders to coordinate and prioritize activities.

· Possess a good understanding of IT and Telecommunications terminology and practices.

· Experience working on optical network deployment projects or similar function.

· Manage escalations with project stakeholders.

· Resolve issues by identifying the root cause and implementing robust, lasting solutions to prevent reoccurrence.

· Continuous Improvement (CI) mindset.

Typical daily tasks

· Manage Programs/Projects involving Optical Infrastructure/Services deployment.

· Project Governance - Ensuring project resources execute against plans within the agreed time frame and budget.

· Tracking costs associated to a project, ensuring projects remain within budget

· Stakeholder Management - Leading scrum and other project calls as required, whilst keeping teams and management informed of critical activities and challenges impacting the program.

· Supporting Vendor & Supplier Management, including logistics where needed

· Reporting - Create group/project weekly Product Status Reports (PSRs), Milestone trackers, Metrics & Reports for communicating statuses to management.

· Risk & Issue Management – Working with resources to ensure risks/issues are identified, documented, and managed to guidelines.

· Attend project wash-up reviews and provide input to develop key learnings and execute actions to address them.

· Identify areas for continuous improvement, document issues seen, and provide suggestions on how to handle them.

EA Number: 11C4879

Responsibilities:

Sales Administration / Support

• Process customer purchase orders by completing Customer Order Processing (COP) forms and ensuring stock reservations are made.
• Prepare and submit purchase requisitions for equipment, spare parts, and accessories needed for projects and ad-hoc orders, seeking approval as necessary.
• Communicate with customers, manufacturers, vendors, and suppliers via email or phone to track shipment statuses.
• Take responsibility for following up on the receivables and deliverables of ordered goods, and identify ordered equipment to prepare material take-off schedules.
• Coordinate with the Warehouse and Logistics Departments to ensure timely packing and delivery of goods to customers.
• Respond to customer inquiries (via phone or email) regarding pricing, stock availability, or complaints (such as invoice disputes), and ensure proper follow-up actions are taken.
• Assist Sales Manager(s) / Assistant Sales Manager(s) in preparing proposals and quotations for customers.
• Support Sales Manager(s) / Assistant Sales Manager(s) in gathering different variations for projects to facilitate price negotiations with customers.
• Ensure proper organization and filing of documents.
• Perform other ad-hoc tasks as assigned by the Head of Sales / Sales Manager(s) / Assistant Sales Manager(s).

Marketing Communication

• Assist Sales Manager(s) / Assistant Sales Manager(s) in organizing and coordinating events, such as trade exhibitions, road shows, and product seminars.
• Help Sales Manager(s) / Assistant Sales Manager(s) plan and organize internal events, such as dealer meetings.
• Prepare and organize marketing materials and collateral.
• Oversee the maintenance and updating of the company’s website content to ensure it is current.
• Support Sales Manager(s) / Assistant Sales Manager(s) in coordinating with partners of trade magazines and media agencies.
  

Requirements:

• With 5 years of Customer Support or Sales Support experience.
• Exceptional customer service and presentation skills.
• Positive, dynamic and results-oriented

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Prepare and rehearse for live performances, ensuring high-quality delivery of artistic content
• Perform ing live shows.
• Interacting and engaging with the audiences
• Collaborate with fellow artists, musicians, and production staff to coordinate performances and ensure smooth execution.
• Adhere to safety regulations and protocols during rehearsals and live shows to maintain a safe environment for performers and audience members.
• Assist stage producers and managers with developing and refining performances

Job Description:

• Registration of patient’s visit, issuance of queue ticket, retrieves or create patient records and assist in any administrative work required at front counter
• Billing enquiries and cashiering duties
• Schedule follow-up appointments for patients and advice on the necessary tests / investigations
• Assist in preparing clinic reports
• Liaise with doctors, nurses and internal departments on any clarifications for patient matters
• Assist in counter closing

Job Description

• Min N/O/A levels/ Diploma
• No Experience needed/ Full training and guidance will be provided during work
• Must be able to commit to a minimum of 3 months
• Able to start work immediately as positions are urgent

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected] (Attn: Clinic Assistant)

Thank You.

Leon Leong De Cong

R1551708

Recruiter's Ref Code: #HDC

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Position: Desktop Support Engineer (Band 1)
Working Location: Jurong / Changi (Client Site)
Working Days : 5 Days ( Mon- Fri)
Working Hours: 8am-5pm
Salary Range: $2,600 - $2,800

Interested applicants can also send your resume to WA:+65 8839 3566 (Ms Angel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

In addition the Band 1 Technician will mentor and assist Band 0 technicians in their work and provide support to Band 2 Technicians in resolving tickets.

• Well Established Organization
• Basic $2000 - $2600 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Bishan
• Working hours: 9.00am to 6.30pm (Tuesday to Saturday)

Responsibilities:

• Responsible for administrative matters
• Required to perform front-line customer service tasks such as answering enquiries and following up with email correspondences, etc.
• Co-ordinates, receives and monitors applications for courses, projects and activities at the Area level.
• Prepare claims submission documents for courses, activities, and events and monitor related expenditure.
• Sources for vendors in accordance with the needs of related courses, projects, events and activities assigned budget and prepares Call for Quotations where necessary.
• Supports activities and events as needed.
• Monitor and update office supplies and inventories.
• Submits monthly reports
• Any other duties assigned

Requirements:

• Possess experience in admin related role
• Physically active and interested in outdoor activities (need to organised/participate in outdoor activities)

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

NG JYA YEE (R23119014)

EA Recruitment Pte Ltd

EA License No: 21C0492

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Engineering Sales Advisor to join their Sales Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Engineering Sales Advisor:

• Present and sell products/services to current and potential customers.
• Develop and execute strategic sales plans for assigned products and clients.
• Engage customers to understand their needs and recommend suitable solutions.
• Analyze market potential and track sales progress within the territory.
• Build technical expertise on products to support customer interactions effectively.
• Cultivate and maintain strong client relationships to expand the product portfolio.

Requirements:

• Diploma in Mechanical Engineering
• 2 - 3 years Technical Sales experience in relevant industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

• Well established Company
• Basic $3000 to $5000 + AWS + Variable Bonus
• Working location: Redhill
• Working hours: 9.00am – 6.00pm (Mon to Fri)
• Training Provided for those with less experience
• Flexible work arrangement can be discussed with various position available

Job Responsibilities:

• BIM/CAD consultation and related services (i.e., model integration, scheduling attributes using modeled info, etc.) for design, construction, and post-construction activities
• Support project modelling requirements for project, ensure timely deliveries of outcomes
• Audit model and BIM data to insure data integrity and consistency
• Trouble-shoot & resolve BIM issues pertaining to BIM models
• Manage model data to facilitate model coordination between multiple disciplines and subcontractors
• Collaborate and communicate with multiple disciplines and sub-contractors to deliver and/or manage BIM data, if needed via online system / email etc
• Audit and report project metrics related to the BIM model and data as defined by the customer’s team
• Generate progress & status reports
• Support and educate the customer’s team to utilize BIM data
• Support sales team in requirement gathering, proposal writing; marketing and presentation.
• Other advice duties as assigned.

Requirements:

• Possess Diploma and or Degree in BIM or equivalent
• Proficient in Autodesk Revit/ArchiCAD or equivalent BIM software.

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

NG JYA YEE (R23119014)
EA Recruitment Pte Ltd
EA License No: 21C0492

• Basic UP $3500 + Commission + Transport Allowances

• Working hour: 9am – 6pm (Mon – Fri)

• Company located at Bukit Batok

• AWS + Variable Bonus + Excellent Welfare

• Well Established Freight Forwarding Company

Job Scope

• Promote international air and ocean services.
• Cold calls to prospects.
• Prepare monthly sales report.
• Achieve sales target.
• Identify potential clients and develop new accounts.
• To manage sales and daily logistics duties.
• Ensure high customer satisfaction.
• Conduct Marketplace and research.
• Identify and enlarge targeted customer base.
• Ensure smooth freight service from pick up to delivery
• Other ad-hoc duties as assigned by the Manager

Requirement

• GCE O Level and above
• 1 to 3 years of relevant experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

SIM BEI NA (R22111637)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Position : Corporate Customer Service Specialist (IT- Helpdesk Support/ Incident Report/ Ticketing)
• Location : Mount Faber (Attached to the Vendor)
• Working hours : 5 Working day: Monday to Friday - 9am-6pm
• Salary (commensurate with experience) : Up to $3800 + Annual Leave Transportation Allowance + Medical
• Duration : Contract for 6 Months – Renewable
• Industry : Technology/ IT Network

Main Responsibilities:

• Manage systems changes using an established change request process, including assessing the impact, obtaining necessary approvals, and communicating status updates
• to multiple stakeholders.
• Respond promptly to incidents, conducting thorough investigations, and providing timely temporary and/or permanent resolutions.
• Conduct root cause analysis for incidents and proactively implement measures to prevent recurrence. Continuously monitor the effectiveness of implemented measures and make adjustments as necessary.
• Proactively monitor and measure the performance and availability of systems, using appropriate monitoring tools and methodologies. Identify and implement corrective actions to improve system performance and availability based on the findings.
• Monitor and maintain agreed service levels, such as response times for service requests and system availability. Document and regularly update system configurations, and provide comprehensive reports to relevant parties on a regular basis.
• Develop and implement comprehensive service continuity measures, including robust backup/restore procedures and disaster recovery plans, to ensure uninterrupted business operations in the event of a disruption.
• Provide expert technical advice and guidance on systems to customers and project teams, assisting them in making informed decisions and resolving complex technical
• issues.
• Manage the resources and schedule for system implementation and operation activities, ensuring optimal utilization and adherence to timelines

Requirements:

• NO EXPERIENCE REQUIRED - must be from IT background - Training Provided
• At least 2 years’ experience in Customer Service/ Help desk is preferred
• Higher Nitec Certification IT Field or any related discipline.
• IT support and helpdesk experience will be a plus
• Good Communication Skills who can write in details the incident report to submit to the vendor

Email to: [email protected] or call me at: 6398 5689 for more information.

Like us on Facebook or Instagram (For Career tips and Job vacancies): www.facebook.com/search.personnel / https://www.instagram.com/search.personnel

Join us on Linkedin: www.linkedin.com/company/search-personnel-pte-ltd

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jane Chua

Associate Consulting Director (APAC)

License no: 13C6684

EA Personnel: R2197224

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

• Position title : Fashion Advisor
• Location: Joo Seng Rd, Uniplas Building ( Office)
• Working Location islandwide
• Working Days: 5 days, Monday- Sunday( rest rotated)
• Working hours : 44 hours (Depending on Schedule)
• Salary : Basic $1800 - $2,500 (Gross up to $3,500)

Job Scope

The Retail Fashion Advisor is the customer service specialist of the store.

You can take great care of our customers and are responsible to exceed their expectations by listening to their needs, answering questions about products and services, finding products that meet their needs, providing in depth product information about the goods they are interested in and

Achieving sales, delivering service and operations excellence.

✅The Supreme HR Advisory Pte Ltd EA No: 14C7279

✅SAMUEL SIAW Reg No: R24124745

Responsibilities:

• Clerical duties and general administrative support
• Attend to phone calls, queries and emails
• Develop and maintain filing system
• Preparation of legal documents (training will be provided)
• Carry out simple payments, invoicing and receipts functions
• Archival of both digital and hard-copy documents

Requirements:

• Proficient in Microsoft Office and Outlook
• Organized and detail-oriented
• Strong customer service and communication skills

Responsibilities:

• Clerical duties and general administrative support
• Attend to phone calls, queries and emails
• Develop and maintain filing system
• Preparation of legal documents (training will be provided)
• Carry out simple payments, invoicing and receipts functions
• Archival of both digital and hard-copy documents

Requirements:

• Proficient in Microsoft Office and Outlook
• Organized and detail-oriented
• Strong customer service and communication skills

Technical Knowledge: Strong understanding of computer systems, networks, TCP/IP, OSI layers, DNS, routing, switching, and protocols.

Communication Skills: Excellent verbal and written communication; ability to explain technical concepts to various audiences.

Problem-Solving: Strong analytical skills for troubleshooting and root cause analysis.

Customer Focus: Customer-oriented mindset with patience and clarity in delivering solutions.

Teamwork: Ability to collaborate effectively with cross-functional teams and escalate issues as needed.

Documentation: Proficiency in creating clear technical documentation and guides.

Adaptability: Quick learner with a proactive approach to staying updated on new technologies and trends.

SLA Compliance: Meet response times, resolutions, and customer satisfaction metrics within defined SLAs.

Our client, one of Asia-Pacific’s leading organizations is looking for:

Desktop Support

Responsibilities:

• First and Second level technical support for users’ desktops and laptops (Windows OS)
  a. Troubleshoot and resolve any hardware, operating system, software problems relating to desktops, laptops including logging into it remotely if required
  b. Manage Windows XP, Windows 7/10/11, MS Office 2003 and above, network connectivity, printer mapping and folder mapping etc
• Office 365 Administration
  a. Office 365 Admin center administration e.g. user creation, deletion, shared mailboxes etc
  b. Intune administration e.g. enrol and unjoin devices etc
• PC Setup
  a. AD creation for users e.g. create, delete, disable etc
  b. Join computer to domain
• Software support
  a. Standard Office 365 software support e.g. Teams’ desktop, MS Word, MS Excel etc
  b. Other Apps support e.g. Adobe Acrobat installation and license assignment, Zoom, FortiClient etc
• Endpoint protection support
  a. Trend Micro Apex One installation and administration
• Printers support
  a. Printers and Konica copiers MFP setup and support including scanning / incoming faxes configuration
• IT Assets
  a. Annual PC Tech refresh for users
  b. Maintains hardware and software inventory and keep it up to date – prepare checkout forms and check-in
  c. Assist in annual assets condemnation exercise
• Liaise with vendors for servicing and quotation.
• Perform patch update and upgrades to computers, hardware, and software as required for end users’ devices
• Create and close tickets on the ticketing system, Zendesk, and provide details and respond in a timely manner to service issues and requests
• Video conferencing support
  a. Manage the installation and maintenance of multimedia displays, projectors, video conference system support
  b. Standby for support for meetings (it can be after office hours but not frequent)
• Room booking supporting including the meeting room lcd panels (knowledge transfer and training will be provided)
• Assist in putting in daily tapes and collection by offsite company, Crown, when Infra engineer is on leave
• Assist in troubleshooting network or internet connectivity. Escalate to Infra engineer to resolve network related and server issues.

-----------------------------------------------------------------------------------------------------

Interested applicants can also email CV at [email protected] (for faster processing, please state the exact job/position title applied “Desktop Support”)

Only shortlisted candidates will be notified.

-----------------------------------------------------------------------------------------------------

EA License Number: 10C3636
EA Personnel Name: Vimmi Baunthiyal
EA Personnel Registration Number: R1543982

Youle Mandarin is a young and dynamic Pre-School and Primary School Mandarin Enrichment School. We specialize in Mandarin programmes for children ages 1 to 12.

• Be at the forefront in handling customers’ inquiries, maintaining relationships with existing customers, and coordinating teachers’ and students’ attendance records
• Have to actively drive student recruitment and enrolment of students as well as organize and plan the class schedules for the centre
• Assist in generating daily customer inquiries, student enrolment, class attendance and other relevant centre operational statistics reports
• Assist in all other routine admin work required in the centre daily operations

Candidate Requirements 教师需求

• Ability to handle customers’ inquiries and turn customer leads into actual sales and student enrolment is a must
• Effectively bilingual in Mandarin and English (to liaise with Mandarin speaking associates)
• Able to work both weekends
• Motivated team player with a pleasant personality, positive working attitude, and determination to learn, achieve and excel
• A self-starter who has energy and passion is key to success in the role
• Able to multi-task and work in a fast-paced and dynamic environment
• Marketing competency is required
• Prior teaching experience and working experience in preschool enrichment centre will be looked upon favourably
• Bookkeeping knowledge will be a plus point
• Candidates with relevant experience could be considered for a Centre Manager role

What We Offer 待遇福利：

• Attractive Salary
• Numerous career growth opportunities
• Comprehensive and structured training provided
• Staff incentive
• Not required to work on public holidays, and one year 4 weeks fixed annual leave
• Performance Bonus
• Medical and dental benefits
• Long service award
• School fee discount for staff children

The client is an insurance broker firm that partners with private banks to provide wealth management solutions to the UHNW individuals. They are seeking to expand their sales support team so provide greater support to their expanding sales team.

Job Description

• Maintain service standards to develop and improve customer satisfaction and retention
• Ensure that all customer requests are handled in a timely and consistent manner
• Ensure that all transactions are in adherence to regulatory, compliance and internal audit requirements
• Support sales team to provide excellent service to high net-worth clients to achieve client retention
• Partner customer, Business Support and service providers to ensure timely transaction processing and service delivery of customers’ requirements and enquieries

Experience & Skills required

• Minimum diploma required
• Good effective communication skills
• Analytical and logical thinking

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

EA Licence No: 11C5502 | EAP Registration No: R2199597

This is a temporary hourly-rated position attached to a Community Club in the West. Location: Jurong area

Duration: 1 year

Job Scope

– Answer enquiries from members of the public, actively promote and market CC activities, courses and events available at the CC to customers and to attract new customers to the CC.
– Work with the CC team to support CC services and manage CC customers.
– Provide administrative support to the Constituency Office (CO) and Grassroots Organisations (GROs).
– Initiate and implement activities, programmes and services to meet the needs of the community at the CCs and RCs.
– Perform other duties as assigned by the Supervisors.

Requirements

-Possess pleasant and positive personality and enjoy interacting with people from different backgrounds

-Have good communication and computer skills

-Physically fit

Retirees and students are welcome to apply

Working Hours/Days

Monday to Sunday, 5 day week
AM shift: 9.30am to 6pm

PM shift: 1.30pm to 10pm
Off day & Rest day: 2 days per week, one weekday and one weekend off

Hourly Pay $11.00

To Apply

WhatsApp resume: 8023-1992 OR

Email resume: [email protected]

Cookery Room / Kitchen (Main Duties)

• Assist in placing order for food and ingredients.

• Assist in receiving and storing food supplies in both kitchens.

• Assist in preparation of ingredients prior to the start of the practical lessons.

• Mop and clean the floors of both kitchens daily to remove oily/greasy stains.

• Assist in the setting up and sorting of kitchen equipment and utensils.

• Assist in maintenance of perishable food supplies and items with expiration dates.

• General maintenance of cleanliness for both kitchens and to prevent accumulation of dust.

• Cleaning the refrigerators in both kitchens periodically

• Wash, dry and keep kitchen equipment and utensils used by teachers for lesson demonstration to students.

• Stow away crockeries and utensils previously left to dry.

• Cleaning of sink and window ledges, storage shelves and cupboards periodically.

• Tidying up the kitchen floors, sinks and centre tables after each practical lesson.

• Machine wash, dry, fold and neatly store dish cloths and tea towels used during practical lessons.

• Final check that safety valves are turned/switched back to neutral positions at the end of the day.

Maintain neatness of utensils in shelves, cupboards, cabinets and drawers.

Cookery Room / Kitchen Stock-Check Duties

• Replace broken glassware from stock and be responsible for all equipment used in the teaching of Food & Consumer Education (FCE) / Food & Nutrition Science (NFS) lessons.

• Keep a stock-book and breakage record to indicate necessary item replacement.

• Prepare an inventory stock-list annually for the annual stock-take exercise.

Operations Support Duties

• To assist in cleaning special rooms and cabinets/cupboards and shelves and instruments/equipment or apparatus as deployed by the Operations Manager

• To help with emergency duties in the movement of resources, tables and chairs and simple logistics as required by the Operations Manager

This is a temporary hourly-rated position attached to a Community Club in the West. Location: Jurong area

Duration: 1 year

Job Scope

– Answer enquiries from members of the public, actively promote and market CC activities, courses and events available at the CC to customers and to attract new customers to the CC.
– Work with the CC team to support CC services and manage CC customers.
– Provide administrative support to the Constituency Office (CO) and Grassroots Organisations (GROs).
– Initiate and implement activities, programmes and services to meet the needs of the community at the CCs and RCs.
– Perform other duties as assigned by the Supervisors.

Requirements

-Possess pleasant and positive personality and enjoy interacting with people from different backgrounds

-Have good communication and computer skills

-Physically fit

-Retirees and students are welcome to apply

Working Hours/Days

Monday to Sunday, 5 day week
10am to 6pm
Off day & Rest day: 2 days per week, one weekday and one weekend off

Hourly Pay $12.00

To Apply

WhatsApp resume: 8023-1992 OR

Email resume: [email protected]