Job Responsibilities:
Product Maintenance
Responsible for timely re-lodgement of Prospectus and Product Highlight Sheet (PHS) for regulatory filin..
Job Responsibilities:
Product Maintenance
Responsible for timely re-lodgement of Prospectus and Product Highlight Sheet (PHS) for regulatory filing with the Monetary Authority of Singapore (‘MAS’).
Responsible for product enhancements to support business initiatives and/or comply with regulatory changes. This will include amendment of Trust Deed, preparation of notice and ensure its timely dispatch to unitholders.
Responsible for maintenance of funds in foreign registration (e.g. Taiwan, Brunei) and assist with local filing and reporting requirements (including the preparation of quarterly fund factsheets and translated prospectus).
Responsible for periodic distribution payout of funds, ensure accuracy of information (i.e., distribution per unit) and payouts are executed in a timely manner.
Preparation of materials for periodic meetings with Product Development Committee.
Maintain product-related information and assist with product-related queries.
Handles fund related matters, including making invoice payments for costs incurred in the course of legal filings etc.
Requires working closely with the relevant functional units such as Legal, Compliance and Operations as well as external legal counsels and Trustee
Product Development
Assist with setup of new products (Authorised and/or Restricted scheme), including taking minutes of meetings and making sure issues raised for the project are addressed and the fund is timely registered with the Authority in support of Sales’ product launch timeline.
Requires liaising with relevant function units such as Sales Distribution team, Operations and Compliance.
Support for the Business Management
Work on ad-hoc projects or any other duties as may be assigned from time to time.
Pre-Requisites:
• Diploma in Law or Degree, preferably in Business, Finance & Accountancy
• At least 2 years of relevant experience in the financial industry (in product, para-legal or compliance role would be advantageous)
• Good understanding of unit trusts / ETFs
• Strong interpersonal and communication skills
• Strong Project management skills
• Meticulous and diligent individual with positive attitude
• Self-motivated
• Team player
Other Information:
Lion Global Investors Limited is committed to equal employment opportunity. Our employment decisions are made based on job requirements and qualifications, and regardless of age, race, gender, religion, marital status, family responsibilities, or disability.
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+..
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.
Job Description
This role will be based in either SS&C’s Singapore or Hong Kong office.
The APAC TA Business Operations Support team is responsible for providing operations support services to the Transfer Agency Operations team servicing SS&C’s valued clients. This covers a range of operational support functions including configuration of TA applications for new client onboardings, first level production support issues, operational BAU support and supporting client driven small scale projects.
The role focuses on a range of products with the portfolio consisting of:
A core Unit Registry platform
Surrounding products of the Unit Registry platform that forms the ecosystem of application connectivity
An enterprise digital platform for advisors and investors for Transfer Agency activities
Direct reports:
N/A
Role Responsibilities:
Manage a team across multiple geographical locations and develop a highly effective team
Versatile in managing support teams across different APAC locations to guide and train on TA processes
Establish good working relations with APAC TA Business Operations and work closely to support Operations BAU, new businesses and initiatives
Develop and motivate the team to drive performance efficiency and manage conflicts
Communicate effectively with internal technology support teams and external TA vendors to resolve system issues and maintain service level standards
Support new client onboarding by engaging all stakeholders to achieve end to end implementation
Ensure continuous improvement of processes and practices to mitigate risks
Ability to apply critical and analytical thought process to resolve production issues efficiently
Perform business and project analysis to ensure accurate and thorough understanding of requirements and risks
Lead and participate actively in client specific and regional project implementations and change requests
Produce technical and business documentation for system enhancements and development
Willing and able to travel within the region as required
Skills and Competencies:
Experience in managing relationships with service providers
Excellent verbal and written communication skills and a confident communicator
Possess strong risk, control and governance frameworks and problem-solving skills
Ability to work well under pressure and maintain professionalism
Demonstrated drive and commitment towards attaining the highest possible standards
Ability to work effectively and consultatively within a diverse team environment
A keen interest in investigative work / service delivery, along with the ability to demonstrate a good use of initiative
Strong advocate for continuous improvement in quality and delivery of team
Competent with Projects and Business Analysis tools
Project Management skills
Qualifications & Prior knowledge:
Experience in a related role within the financial services industry.
Preferably 8-10 years of experience in Transfer Agency
Extensive knowledge of Transfer Agency services, systems and operations
Key behaviours:
Instils Trust – contribute to building a safe learning environment in the business where the team can be listened to and understood.
Collaborate – Must be able to work in a co-operative manner with both internal and external teams and take all views and interests into account when formulating outcomes.
Ensure Accountability – Must take full ownership of their assigned responsibilities and the outcomes that are generated and pursued.
Customer Focus – Must understand customer and partner needs from both a functional and operational perspective.
Communicate Effectively – Must be able to communicate effectively and efficiently, both in written and verbal forms, across all levels of an organisation and all sizes of groups. Must also be able to listen to others and evidence that they have understood the needs communicated appropriately.
Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
Job Description
We are seeking a dedicated Support Engineer professional to join our team to ensure the smooth operation of our systems and applic..
Job Description
We are seeking a dedicated Support Engineer professional to join our team to ensure the smooth operation of our systems and applications. The ideal candidate will have strong technical skills and be able to collaborate with various departments to support and maintain our software systems.
Responsibilities:
Monitor and troubleshoot production issues (Linux VMs, Vendor Product, SFTP).
Collaborate with cross-functional teams to identify and resolve production issues.
Perform root cause analysis and provide solutions to prevent future issues.
Create and maintain documentation related to production issues and resolutions via JIRA.
Implement and maintain processes and procedures to improve production support.
Provide daily, weekly, and monthly reports on system performance and issue status.
Ensure proper deployment and release of software updates & infrastructure patches/upgrades.
Participate in on-call rotation and respond to production issues after business hours.
There are two shifts, Morning (7 AM to 4 PM) and Afternoon (2 PM to 11 PM), running 7 days a week.
Deployments during silent hours.
Development work within the vendor product (about 10%-20% of time).
Preferred Qualifications:
Bachelor’s degree in Computer Science or related field.
2–4 years of experience in Production Support or related role.
Strong technical skills in Java, SQL, UNIX, and scripting languages.
Ability to troubleshoot and resolve complex production issues efficiently.
Excellent problem-solving and analytical skills.
Effective communication skills to collaborate with cross-functional teams effectively.
Main Purpose of Job
Reporting to the Principal Officer, this role is primarily responsible for the oversight of the financial reporting for St. James�..
Main Purpose of Job
Reporting to the Principal Officer, this role is primarily responsible for the oversight of the financial reporting for St. James’s Place International plc (Singapore Branch) (“SJPISB”). The role holder is also responsible for providing business support for SJPISB.
Key Responsibilities of the Job
Ensure that all financial reporting for SJPISB is in accordance with all relevant reporting standards/requirements and consistent with the relevant accounting policies and standards.
Ensure that the Key Finance Controls of SJPISB are appropriate including the processing of payments and transfers within the Branch's delegated authorities framework.
Responsible for review and oversight of quarterly and annual regulatory and tax-related returns including ensuring appropriate sign off and governance.
Responsible for monthly and quarterly Management Information reports for distribution to SJPISB management and relevant Committees.
Ensure that all other monthly, quarterly, and annual timetable actions are completed, and the SJPISB's Finance Monthly Task Calendar is signed off accordingly.
Be the local liaison for the auditors to allow them to complete their annual audit in a time efficient manner.
Ensure all relevant mandates, controls and documentation are updated and in line with MAS requirements.
Provide local oversight of service relationships with external banking providers, corporate secretarial, tax and other advisers.
Support SJPISB in its oversight of its third party providers including the administration centres, asset custodian, actuary and payroll providers.
Responsible for the production of the outsourcing oversight Management Information reports.
Support SJPISB and the Asia & Middle East Finance Division in related processes as requested by the Principal Officer.
Requirements of the Job:
At least 4 years of relevant experience
Qualified Accountant (CA, ACCA, etc.) with knowledge of Singapore FRS and accounting fundamentals
Sound working knowledge of insurance accounting and RBC 2 reporting will be advantageous
Accuracy and attention to detail
Strong analytical and problem-solving skills
Ability to work independently and liaise with other stakeholders to find the best solutions
Strong interpersonal skills with the ability to communicate with a range of internal and external stakeholders
High level of proficiency in Microsoft suite (Excel, Word, PowerPoint etc.)
We are looking for Performance Operations resourses on a contract & perm basis. There are two headcounts for the role.
KEY ACCOUNTABILITIES
As a ..
We are looking for Performance Operations resourses on a contract & perm basis. There are two headcounts for the role.
KEY ACCOUNTABILITIES
As a Performance Operations System/FactSet Support, your main focus will be to support and maintain our FactSet Systems (B-One system and FactSet (SPAR/PA) system), used by the Performance team for the production of performance measurement, reporting and attribution analysis.
You will also support our enterprise-wide operating model for Performance & Analytics (“P&A”) Reporting, that would include integration with our proprietary database called HERA for downstream reporting in HERA and ATHENA Dashboards, and with our data providers (Fund Accountants & Middle Office Service Provider) for all data related queries & feeds.
In addition, you will have supplementary responsibilities that would include ensuring the accurate and timely delivery of investment performance and analytical reporting for various stakeholders, that include Portfolio Managers, Client Groups (Sales and Marketing), Senior Management and Local Business Units (LBUs).
Maintenance of our FactSet Systems: B-One system, and FactSet (SPAR/PA) system.
Conduct & support data reconciliation in between our FactSet Systems
Conduct, support & maintain set-ups, configurations, workflows and data checks in our FactSet Systems and in the P&A Operating Workflow
Investigate & resolve breaks and potential issues related to the P&A Operating Workflow, by identify root cause, by engaging stakeholders (FactSet counterparts, HERA engineers and Data Providers e.g. Fund accountants and Middle Office service provider) and by working towards proper resolution
Escalate timely errors, processes gaps and other inaccuracies as needed
Liase & work closely with the key stakeholders for re-designing process flows and for maintenance of our FactSet Systems and our P&A Operating Workflow
Maintain stakeholder relationships and manage expectations
Answer & support query on fund and benchmark returns, asset returns or attribution results
Ensure all new procedures are documented and agreed
Identify and execute continuous process improvement and automation
EXPERIENCE / QUALIFICATIONS
5 years relevant experience in support & maintaining Performance or Attribution system, for performance analysis, investment risk analysis or similar role
Experience in using Factset Systems (preferably FactSet (SPAR/PA/Vault) system, B-One is a plus)
Implementation / System Migration experience of a Performance or Attribution system is a plus.
Bachelors degree in Finance, Accounting, Economics, Mathematics, Computer Science or similar field
Understanding of portfolio analysis including performance calculation methodologies and risk analytics
Strong analytical and quantitative skills, comfortable with complex formulas and financial instruments (eg: derivatives)
Strong knowledge of Excel and SQL queries
Good Python, C# and VBA skillset to support data transformation & workflow automation
CIPM or CFA is preferred (or working towards)
Language skills – English required, fluency in one or more asian languages will be a plus
Work with development teams throughout the software life cycle ensuring sustainable software releases.
Perform analytics on previous incidents and usage patterns to better predict issues and take proactive actions.
Lead and participate in performance tests; identify bottlenecks, opportunities for optimization, and capacity demands.
Adhere to firm-wide architecture standards, risk management and security policies.
Team player and ability to work in Global Team setup, product owners and business team to develop, build & support application.
Communicate and collaborate on development items with global team, as well as raise/work to resolve issues impacting development.
Participate in quality assurance, peer reviews and code reviews Qualifications.
Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
A successful history of manipulating, processing, and extracting value from large datasets.
Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.
Experience supporting and working with cross-functional teams in a dynamic environment.
Up to date with latest ongoing technologies in the industry
Well-spoken/Articulate and Emotionally intelligent
Well connected to industry members, attends developer and tech meetups.
Strong understanding of DevOps practices, tools, and techniques.
Degree in Computer Science/ IT or other related fields
Experienced deploying application in a containerized environment using Docker/Kubernetes/PCF/Openshift/AWS etc.
In-Depth OS experience (RHEL, Ubuntu, Windows Server) with strong debugging, troubleshooting, and problem-solving skills.
Experience in site reliability engineering in one of the following languages: Python, Java, PowerShell, shell scripting.
Hand-on experience especially in deployment, monitoring and operations, such as Prometheus, Splunk, Elasticsearch, Grafana
Strong working knowledge of modern development technologies and tools such Agile, CI/CD, Git, Terraform and Jenkins.
Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
Good understanding of networking protocols and cybersecurity best practices in public cloud environment
Advanced working SQL knowledge and experience working with RDBMS, Hadoop, and NoSQL DB.
Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
The CDD Business Advisory and Support (CDD-BAS) unit supports the Corporate & Institutional Banking (C&IB) and Wealth Management (WM) business..
The CDD Business Advisory and Support (CDD-BAS) unit supports the Corporate & Institutional Banking (C&IB) and Wealth Management (WM) businesses on Client Due Diligence (CDD) related matters including:
CDD documentation preparation required for client onboarding and periodic reviews
Liaising with Business and Compliance units to address any gaps in the CDD reviews
Monitoring of client accounts (including onboarding conditions, adverse news, documentation validity) and initiate trigger reviews
Conduct AML/CFT related in-house surveillance reviews along with Business and Compliance
Preparation of MIS (e.g. CDD statistics report)
Initiation and implementation of process improvement and digital transformation projects to streamline current process for better efficiency.
CDD Analyst will work with Relationship Managers (RM) to:
Obtain mandatory CDD documents from clients in the C&IB Business including Financial Institutions
Perform name screenings on client and all relevant related parties via Factiva and OWC (World Check)
Prepare CDD review pack (including CDD write up / assessment)
Ensure that documents submitted for onboarding / periodic reviews / trigger reviews are in line with Bank’s requirements
Assist in managing Customer Account Review Committee (CARC) meetings including drafting of agenda and Minutes after each meeting.
Job Content
Key Results
Oversee CDD Documentation
Preparation and Client Monitoring
Performance Measures
Timeliness: Turnaround Time (TAT)
Accuracy
Achievement agaisnt standards
Customer experience is positive
Main Tasks
Perform name screenings activities
Liaising with clients to obtain all required CDD documents
Prepare CDD review pack (including CDD write up / assessment)
Responsible for e-filing documents in relevant CDD depository
Ensuring all documents are complete and gaps adequately addressed prior submission for approval
Job Requirements
Education
The incumbent to have a poly or degree education as minimum
Professional certifications in Compliance, AML such as CAMS
Experiences
The incumbent to have aleast 2 - 3 years of banking industry experience in KYC / CDD or client onboarding (Audit, Risk, AML may also be areas of experience) in relation to Corporate and Financial Institutions CDD.
Basic knowledge of CDD / Compliance / AML procedures and standards.
Good understanding of MAS regulations and guidelines relating to Anti Money Laundering (AML) and Counter Financing of Terrorism (CFT)
Knowledge & Skills (Technical)
Meticulous and detail oriented
Problem identification and solving skills
Good time management skills and adherence to deadlines
Good verbal and written communication skills
Behavioural Competencies (Thinking, People & Self-Related)
Company Description
LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workfo..
Company Description
LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.
Join us to transform the way the world works.
Job Description
At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.
We are looking for a Strategic Support Consultant to join our team in delivering an excellent experience for some of our larger enterprise customers. In this role, you will be the customer’s point of contact for LinkedIn product information and support. You will be responsible for effectively resolving and escalating customer issues while also ensuring customers are utilizing our solutions and tools to meet their business objectives.
Responsibilities :
Provide dedicated support to LinkedIn Talent Solutions clients
Collaborate with Strategic Support Partners to provide the best member experience
Work with a small book of accounts and within a queue-support model with specific daily targets on client satisfaction, responding to clients in an effective and efficient manner
Analyze and understand clients and their businesses to provide consultation of products/features, answering all product inquiries and questions
Conduct phone calls with admins and license holders to answer inquiries, provide technical assistance and best practices in regard to license functionality
Establish effective working relationships with managers, cross-team members and co-workers to ensure excellent information flow and feedback on process, policy, and product changes that will affect users
Document all communication with users and accounts accurately and in a timely manner via system tools
Ensure that all issues are escalated appropriately to the correct internal departments and management
Basic Qualifications :
2+ years of experience in one or more of the following areas: customer support, complaint resolution, or sales/ account management supporting a product/solution utilizing multiple communication channels (email, phone, and chat)
Fluent in both verbal and written Japanese (Bilingual or Japanese language test N1 level) and English
Preferred Qualifications :
Experience working in Internet companies
Experience in technical and product support/troubleshooting
Experience analyzing data, trends and client information to identify product or service growth opportunities
Expert knowledge of MS Office (Outlook, Word, PowerPoint and Excel)
Service Delivery Executive, Infrastructure Support
Full-time
Full-time
Senior Executive
Singapore
Customer Service
2 days ago
As a Service Delivery Executive, Infrastructure Support, you will oversee the Integrated Services Desk team, serving as the primary point of leadershi..
As a Service Delivery Executive, Infrastructure Support, you will oversee the Integrated Services Desk team, serving as the primary point of leadership for desktop support operations. The Team Lead is responsible for ensuring prompt, efficient assistance to customers across a variety of IT topics and issues, while also maintaining high standards of service delivery. Key responsibilities include managing team performance, enhancing operational processes, and ensuring that service desk operations adhere to established standards and best practices
What will you do?
Leadership and Team Management: Direct and oversee the Service Desk team, ensuring high levels of technical support and customer service. Lead by example to motivate team members towards achieving individual and team objectives.
Strategic Oversight: Develop and implement strategies to enhance the efficiency and effectiveness of first call resolution (FCR), including optimizing call and email response times. Evaluate team performance metrics and conduct regular review sessions to identify areas for improvement.
Incident Management and Escalation: Oversee the process of incident classification, prioritization, and escalation to 2nd level resolver groups. Ensure a streamlined workflow and maintain clear communication channels between all involved parties.
Quality Assurance and Training: Monitor and evaluate the quality of support provided by the team. Identify training needs and organise sessions to address skill gaps, ensuring the team remains proficient in the latest technologies and service management processes.
Customer Relationship Management: Maintain a proactive relationship with customers, providing them with regular updates on incident resolutions and gathering feedback to drive continuous improvement.
Reporting and Documentation: Generate comprehensive reports on team performance, incident trends, and resolution statistics. Ensure all incident documentation is accurate, complete, and adheres to service level agreements (SLAs).
Crisis Management: Lead the response to critical incidents, ensuring swift action and communication. Coordinate with internal teams and stakeholders to minimize impact and conduct post-incident reviews to prevent future occurrences.
Responsibility
· Provide IT support and perform initial troubleshooting or escalate to our outsourced IT specialists for complicated cases, or provid..
Responsibility
· Provide IT support and perform initial troubleshooting or escalate to our outsourced IT specialists for complicated cases, or provide alternatives to resolves the cases.
· Support HQ and project sites regarding IT-related issues.
· Monitor and maintain in-house networks and servers.
· Manage and maintain computer hardware and software systems, Inventory, and deployment to users.
· Upgrade, install and configure new hardware and software to meet company objectives.
· Create user accounts and set up email accounts for new staff.
· Perform diagnostic tests and debugging procedures to optimize computer systems.
· Document processes, as well as backing up and archiving data.
· Develop data retrieval and recovery procedures.
· Perform any ad-hoc assignment as instructed by superiors.
Requirements
· ITE, Diploma or Higher qualification in computer science, information technology, information systems, or related fields.
· Preferable with at least 1-2 years of relevant working experience in a similar role.
Office Manager & IT Support
Fintonia Group is a Singapore licensed asset manager, combining a strong background in traditional finance with disru..
Office Manager & IT Support
Fintonia Group is a Singapore licensed asset manager, combining a strong background in traditional finance with disruptive technology.
You will be joining a fun and fast-paced environment and will be working with a small team of seasoned industry professionals with experience working at top tier global investment banks and industry leaders.
Fintonia Group has launched the first Bitcoin tracker fund managed by a Monetary Authority of Singapore licensed fund manager, and has also obtained a provisional license from the Dubai Virtual Assets Regulatory Authority.
We are looking for a driven and experienced Office & IT Admin Executive to support Fintonia's administrative and IT requirements in Singapore and across our various offices. This role will suit a high performing individual who is well organised, technologically savvy and results focused. It is a part-time role that will be equivalent to 3 days a week in the office.
The Role:
The Office & IT Administrator is integral to ensuring that Fintonia Group’s office operations are efficient, professional, and aligned with our corporate standards. This role encompasses comprehensive management of physical and procedural office needs, along with overseeing key administrative projects that support our growth and operational excellence. This part-time position (3 days a week) is ideal for someone who is meticulously organized, proactive, and experienced in handling a wide range of administrative and executive support-related tasks.
Your responsibilities will include:
1. Office Management
Maintain an orderly office environment that is conducive to efficiency and is in alignment with company standards.
Manage all office logistics, including supply inventory control, procurement of office items, and the maintenance of office equipment and facilities.
Oversee the setup and upkeep of office infrastructure, ensuring all spaces are functional and reflect the company’s professional image.
Coordinate with IT support to resolve any technical issues and maintain office equipment such as printers, computers, and telecommunication systems.
2. Administrative Projects
Initiate and manage administrative projects that improve office operations, such as office moves, layout changes, or the implementation of new systems and processes.
Work closely with management to understand project requirements and goals, developing project plans that align with business objectives.
Track progress, manage timelines, and ensure stakeholders are informed of developments and project outcomes.
Evaluate the effectiveness of new processes post-implementation and make adjustments as necessary to optimize operations.
3. HR Support
Support HR initiatives such as recruitment logistics, employee onboarding processes, and maintaining personnel records.
Assist in coordinating HR activities and documentation, ensuring compliance with statutory regulations and company policies.
4. Information Technology Support
Troubleshoot basic IT issues: Assist staff with the resolution of basic hardware and software issues, including setting up workstations, managing printer setups, and basic troubleshooting of office networks and connectivity problems.
Liaise with IT vendors and support services: Serve as the primary point of contact for external IT service providers and vendors. Coordinate service calls and follow-ups to ensure effective resolution of more complex IT issues.
Manage software updates and licenses: Oversee the installation and updating of software, ensuring all office systems are running the latest versions and maintain logs of software licenses and renewals.
5. Vendor and Stakeholder Relations
Establish and maintain strong relationships with vendors and external partners to manage procurement and contracts effectively.
Negotiate with service providers to secure cost-effective services and supplies.
Qualifications and Experience:
Minimum of a diploma
At least 7 years of professional experience in office administration or a closely related field, particularly in managing office operations and leading administrative projects.
Strong organizational skills and meticulous attention to detail.
Proficiency in Microsoft Office Suite and Google Enterprise Suite of tools and adept at learning new software tools.
Excellent communication skills, capable of effectively managing tasks and prioritizing workload.
Experience in supporting HR functions and familiarity with HR practices are advantageous.
Sales Admin Support
Working Hour : 5.5 Days ( Mon -Fri 9am-6pm) , (Sat WFH 9am-1.30pm)
Address : Ubi Rd
Salary : $2500
Job scope :
Attend ..
Sales Admin Support
Working Hour : 5.5 Days ( Mon -Fri 9am-6pm) , (Sat WFH 9am-1.30pm)
Address : Ubi Rd
Salary : $2500
Job scope :
Attend to customer enquires relating to sales or sales operations
Handle office administration matters such as application/renewal of work
permits, worker insurance, etc
Provide general office/administrative duties and assist various departments in the administrative job, such as letters preparation, copying, scanning, filing, data entry, etc
Assist in typing of quotations, invoices and other documents
Job Descriptions:
Provide comprehensive support for freight operations, with a primary focus on air freight (95%), and secondary responsibilities f..
Job Descriptions:
Provide comprehensive support for freight operations, with a primary focus on air freight (95%), and secondary responsibilities for trucking (4%) and ocean freight (1%).
Collaborate with 3PL warehouses, freight providers, and relevant stakeholders to resolve shipment issues, including documentation, cargo damage,discrepancies, and other related concerns.
Respond promptly and professionally to stakeholders' inquiries, addressing shipment queries, issues, and providing necessary assistance.
Manage service recovery efforts, including containment of escalations, conflict resolution, and conducting investigations to identify root causes.
Oversee the performance of the 3PL transportation team and freight providers, ensuring that agreed-upon service standards and key performance indicators (KPIs) are met consistently.
Assist in identifying and implementing enhancement requests related to both operations and systems, aiming to improve efficiency and service quality.
Requirements:
A minimum of 5 years of work experience in a similar role.
Must have experience in air freight operations support, preferably within semiconductor companies or handling semiconductor shipments.
Proven experience working with forwarders, integrators, and premium service carriers.
Solid working knowledge of shipment Incoterms, shipment liabilities, and claims processes.
Ability to provide support during weekends for urgent shipments, particularly during peak periods (remote support is available).
Strong communication skills, with the ability to respond professionally via email, meetings, and phone calls.
Comfortable attending meetings with 3PL warehouses, freight providers, and global stakeholders.
Willingness to travel to ALPS for warehouse visits, particularly during quarter-end periods.
Availability and commitment to work hands-on during peak quarter months, which are in March, June, September, and December.
Independent, responsible, resourceful, and a fast learner with a strong sense of urgency.
Good to Have:
A diploma or degree in a related field is preferred.
Knowledge of customs permits and Free Trade Zone (FTZ) requirements.
Familiarity with the SAP system is advantageous.
Only shortlisted candidate will be notified.
To apply, please visit to www.gmprecruit.com and search for Job Reference: L79YV6V5
GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Remus Gan | Registration No: R21102972
about the company
Our client is a north america company specializing in electronics. They are seeking a sales support executive to handle order proces..
about the company
Our client is a north america company specializing in electronics. They are seeking a sales support executive to handle order processing and coordinate deliveries. The company operates on a smaller scale and prefers a self-sufficient individual, as they do not engage in micromanagement.
details
West
M-F 8.30am - 5.30pm
about the job
Order processing
Handling customers' enquiries via email or phone
Coordination of deliveries
skills and experience required
Preferably individuals with at least 2 years of relevant experience
To apply online please use the 'apply' function, alternatively you may contact Noelle at noelle.ng(@)randstad.com.sg.
(EA: 94C3609/ R1982617 )
Job Description
Collaborate with cross-functional teams to identify and resolve production issues.
Perform root cause analysis and provide solut..
Job Description
Collaborate with cross-functional teams to identify and resolve production issues.
Perform root cause analysis and provide solutions to prevent future issues.
Create and maintain documentation related to production issues and resolutions via JIRA.
Monitor and troubleshoot production issues (Linux VMs, Vendor Product, SFTP).
Implement and maintain processes and procedures to improve production support.
Provide daily, weekly, and monthly reports on system performance and issue status.
Deployments during silent hours.
Development work within the vendor product (about 10%-20% of time).
Ensure proper deployment and release of software updates & infrastructure patches/upgrades.
Participate in on-call rotation and respond to production issues after business hours. There are two shifts, Morning (7 AM to 4 PM) and Afternoon (2 PM to 11 PM), running 7 days a week.
2–4 years of experience in Production Support or related role.
Strong technical skills in Java, SQL, UNIX, and scripting languages.
Ability to troubleshoot and resolve complex production issues efficiently.
Bachelor’s degree in Computer Science or related field.
Excellent problem-solving and analytical skills.
Effective communication skills to collaborate with cross-functional teams effectively.
Context:
Data Solutions for Capital Markets IT (CMI) division which manages information systems for capital markets activities which includes Front..
Context:
Data Solutions for Capital Markets IT (CMI) division which manages information systems for capital markets activities which includes Front Office (FO) booking platforms, Risk Management (RM) control and regulatory reporting systems, financial product and contract valuation systems, and much more.
Job Description:
Contribute to IT initiatives for Antaes Asia clients.
Delivery of comprehensive business analysis to provide solutions for business needs.
Work with the project team including product owner, senior developers, architects, BA’s to deliver business requirements and improve business processes and systems.
Work closely with stakeholders to define requirement and various artifacts around application development or enhancement.
Specification of business rules for regulatory reporting, business operations and transformations.
Functional design and testing of solutions.
Maintenance and promotion of best practices around the data dictionary of the bank.
Interaction with developers to define implementation specs
Interaction with other IT teams to explain and communicate on Data services
Assisting with the daily operations through Scrum, Jira and Kanban, techniques.
Contribute to the promotion of Antaes services on top of assistance provided to clients.
Job Requirements:
At least Bachelor’s Degree in Computer Science, Information Technology, Programming & Systems Analysis, Science (Computer Studies) or related Finance fields.
At least 2 years of relevant experience (Data Solutions)
Strong communication to bring consensus on requirements.
Functional knowledge of financial products, capital market processes & regulatory reporting.
Knowledge on the MIFID2/SFTR/EMIR / any APAC transaction regulatory reporting principles is desirable.
Strong problem-solving skills with ability to think out of box.
Excellent communications and proven documentation capabilities.
Skilled in Data analysis using database queries (SQL/Oracle/Sybase), TSQL.
Do you have "control" and "Conduct" mindset? Are you able to notice the gaps and risks in a business process- and are ready to tackle it?
With bases ..
Do you have "control" and "Conduct" mindset? Are you able to notice the gaps and risks in a business process- and are ready to tackle it?
With bases in more than 65 countries, this international bank has opened up an integral position in their Corporate & Institutional Banking Team responsible for APAC.
This is a Global projects focusing on client onboarding and interactions across APAC. You will be working in a lean team of 4 to implement 'chats' and 'video conferencing' tools such as Wechat, kakaotalk, whatsapp, and Line.
The team is looking for a suitable candidate who is able to analyse business needs, risks, gap analysis, liaise directly with vendors, create and design processes, and relay designs to IT Team. This is NOT an IT role, this is a functional business analyst role.
Direct Responsibilities
Acts as primary interface with business lines
Collect, analyze and document business scenarios for the use of voice and chat channels
Understand business interactions with clients and other external counterparties
Identify risk and conduct scenarios and contribute to create the framework to address them
Technical (Must possess/Essential)
Minimum 7 years of experience
Have prior experience working with implementing recording and surveillance over voice and chat channel
Have prior experience working with setting up controls
Excellent soft skills- communications, critical thinking, finding a solutions, attention to details
Languages: Fluency in Mandarin is a very BIG PLUS
Note: Contract role (12 months renewable upon performance)
If you are ready to take the next steps and work in a multicultural, supportive environment while being exposed to vast technologies and teams, then... apply now for this opportunity and immediate consideration.
Tan Peng Chin LLC, a medium-sized law firm, invites candidate (with or without any experience) for the position of Leasing Secretary / Leasing Support..
Tan Peng Chin LLC, a medium-sized law firm, invites candidate (with or without any experience) for the position of Leasing Secretary / Leasing Support Staff to join its established and expanding Real Estate Department. We offer direct experience handling extensive leasing matters, with rewarding opportunities and a competitive and fair remuneration package.
Requirements:
GCE "O" Levels / Diploma / Degree
Proficient in MSWord and MSExcel
Good command of written and spoken English
Good attitude and must be open minded, committed and able to work in our team of dedicated and valued colleagues
Good working speed and accuracy, with the ability to work under pressure in a fast-paced environment if necessary
Experience in handling landlord and tenant leasing matters would be an advantage
Key Responsibilities:
Technical Support:
Provide Level 1 deskside support to troubleshoot and resolve hardware and software issues for desktops, lapt..
Key Responsibilities:
Technical Support:
Provide Level 1 deskside support to troubleshoot and resolve hardware and software issues for desktops, laptops, and printers.
Address internet and broadband connectivity issues.
Perform routine user check-ins to identify and resolve any technical problems promptly.
Ticket Management:
Manage and escalate tickets using ITSM tools such as ServiceNow, Jira, and HP ALM.
Ensure timely resolution of user queries while maintaining SLA compliance.
System Setup and Deployment:
Configure and set up computer devices and software packages, ensuring systems are ready for immediate client use.
Assist healthcare professionals and staff in understanding and using hardware, software, and IT tools effectively.
Software Testing and Documentation:
Design and execute test cases and scripts to ensure software functionality and reliability.
Perform review testing, including functional and user acceptance testing (UAT).
Document software processes and user manuals for newly developed solutions.
Document and Data Management:
Manage physical and digital documentation, including scanning, sorting, and processing records specific to healthcare environments.
Ensure accurate and secure handling of confidential documents, particularly in healthcare operations and patient-related processes.
Healthcare IT Support:
Provide IT support tailored to the healthcare sector, including assisting with healthcare management systems, EHR/EMR platforms, and compliance with healthcare IT standards.
Address and resolve IT-related issues in healthcare facilities to ensure minimal disruption to critical operations.
Data Analysis and Reporting:
Conduct data reconciliation and trend analysis to support healthcare business operations.
Generate reports on system performance and operational progress.
Key Requirements:
Work Experience:
Have prior work experience in the healthcare sector, preferably providing IT support in a clinical or healthcare environment.
Familiarity with healthcare IT systems and compliance standards is a strong advantage.
Key Skills and Competencies:
Strong hands-on expertise in troubleshooting hardware and software issues.
Strong organizational and problem-solving abilities.
Knowledge of SDLC methodologies and IT deployment practices.
Educational Background:
Diploma in Financial Technology, Republic Polytechnic
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Maintenance of our FactSet Systems: B-One system, and FactSet (SPAR/PA) system.