Position Overview
We are seeking a highly skilled and motivated Business Analyst to join our team. The ideal candidate will possess a strong background in technology business analysis or software development, with a focus on business applications in the investment and banking industries. You will play a key role in bridging the gap between business needs and technical solutions, ensuring successful delivery of projects while fostering collaboration across teams. We are hiring from Mid to Senior Level BA.

Key Responsibilities

1. Business Analysis and Stakeholder Management: Conduct detailed business analysis functions, including gathering and documenting requirements, creating BRDs, FSDs, use cases, and visual models.
   Collaborate with senior-level stakeholders across different business units to align expectations and gain buy-in for proposed solutions.
   
2. Solution Design and Software Delivery: Design and recommend solutions based on in-depth analysis of business processes and technical requirements.
   Support software test planning and execution, ensuring alignment with business goals and technical feasibility.
   
3. Project Delivery and Agile Methodology: Work in an Agile environment, driving project delivery with a strong focus on timelines and quality.
   Contribute to sprint planning, stand-ups, and retrospective meetings to enhance Agile processes.
   
4. Technical Expertise and Collaboration: Utilize hands-on experience with ETL/ELT processes, SQL, API integrations, and database design to support business solutions.
   Work closely with software developers, UI/UX designers, and vendors to ensure adherence to financial application workflows, UI/UX standards, and software engineering best practices.
   
5. Production Support and Vendor Management: Provide production support for business applications, troubleshooting and resolving issues in a timely manner.
   Manage vendor relationships, ensuring timely delivery of project milestones and addressing technical queries.
   

Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or related fields.
• Minimally 3 to 5 years of relevant experience in technology business analysis or software development, with familiarity in business applications for investment or banking industries.
• Proficiency in SQL, API integrations, and ETL/ELT processes.
• Strong knowledge of Agile methodology, workflow design, and UI/UX principles.
• Experience in documenting business processes, BRDs, FSDs, use cases, and visual models.
• Excellent interpersonal and communication skills with the ability to manage and align expectations of senior stakeholders.
• Strong analytical, critical thinking, and problem-solving skills.

A growth mindset, team-player attitude, and confidence to work independently.

Advantageous:

• Relevant knowledge and experience in Fixed Income, FX, Futures and Options, Derivatives and OTC product, regulations and compliance.
• Experience in data management and operations in public market.
• Experience in data remodeling and migration projects.
  

· Strong Analytic/Troubleshooting Skills.

· Strong Communication Skills.

· Strong understanding of MS Windows Operating Systems.

· Strong working knowledge of MS Office and basic business application.

· Strong Customer Support Skills.

· Minimum 2 years desk side support services.

· Basic knowledge of networks, telecom, and compute/storage.

· Advanced knowledge of MacOS & iOS environment & administration.

· Advanced understanding of the MacOS imaging & end-point deployment process.

· Basic understanding of policy, user certificates and keychains design, management, and deployment.

· Advanced knowledge of mobile device support

· Provide Install Move Add Change (lMAC), Break-Fix and end user support activities as required.

· Where required, provide support for the Manufacturing “Shop-Floor” handhelds, laptops, and scanner devices.

· Perform data collection/preservation activities as they relate to migrations and/or eDiscovery.

· Provide smart Hands and Feet support for Technology team on demand

· Rack and Stack Support for commissioning/decommissioning infra devices to be provided.

· Provide physical access to vendors on demand for site/Communication rooms – IDF/MDF/MMR and Data Center/Server room.

· Good Knowledge and experience in managing Power Shut Down maintenance activities which includes shutting down network devices and servers in Data Center

· Printer Management/usage monitoring and coordinate with Vendors to ensure print services continuity.

· Co-ordination for cable patching with Vendors or enable on demand.

· Ensure basic Network connectivity (LAN), Wi-Fi access / Video Tandberg / Printer/ Voice are available at site

· Advanced Troubleshooting / Problem Solving capabilities to narrow down root cause of incident reported by end users for IT devices and mobility support/management

· Installing and configuring hardware and software components to ensure usability by end users

· Manage IT Asset lifecycle management for the location/region including, asset collection coordination with vendor, secure storage, labelling, imaging, allocation, recovery, hygiene validation, disposal, and system updates

· Experience in supporting overall manufacturing / lab IT systems and IT devices

· Familiarity with manufacturing, lab or distribution center IT equipment

· Includes but is not limited to scanners, printers (Zebra, etc..), rugged tablets, PCs attached to specialized test equipment, PCs used on the manufacturing line, etc..

· Advanced Troubleshooting / Problem Solving capabilities to narrow down root cause of incident

· Advanced communications skills to work with multiple teams and/or OEMs on high priority issues

· Advanced Microsoft skills (server support, etc.)

· Knowledge / Understanding of GMP and GxP

· Knowledge / Experience on working in a Clean Room environment and/or Manufacturing environment

· Strong focus on quality and attention to detail

Job Qualifications:

· Strong Analytic/Troubleshooting Skills.

· Strong Communication Skills.

· Strong understanding of MS Windows Operating Systems.

· Strong working knowledge of MS Office and basic business application.

· Strong Customer Support Skills.

· Minimum 2 years desk side support services.

· Basic knowledge of networks, telecom, and compute/storage.

· Advanced knowledge of MacOS & iOS environment & administration.

· Advanced understanding of the MacOS imaging & end-point deployment process.

· Basic understanding of policy, user certificates and keychains design, management, and deployment.

· Advanced knowledge of mobile device support

EDUCATION:

· Diploma or degree in IT

· ITIL and/or any other additional certification preferred

EA License No: 11C4879 / Registration ID : R1218583

Apar Technologies Pte Ltd, Singapore

Job Summary

We are seeking a talented and detail-oriented Mid to Senior Level Metadata Analyst to support the implementation of an Enterprise Data Catalogue and ensure effective discovery and management of data assets. The successful candidate will play a critical role in driving metadata collection, quality control, and governance to support the organization's data governance and compliance roadmaps.

Key Responsibilities

• Perform metadata lifecycle activities, including collection, validation, quality control, and governance.
• Thoroughly review metadata to ensure accuracy, consistency, and completeness based on stakeholder inputs and governance guidelines.
• Collaborate with stakeholders in financial institutions to onboard them into the organization's data governance and compliance frameworks.
• Analyze metadata challenges, identify root causes, and propose actionable solutions to address issues.
• Support the development and management of the Enterprise Data Catalogue to enable efficient data discovery and asset management.

Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Demonstrated ability to perform metadata-related activities across the metadata lifecycle.
• Strong analytical skills with the ability to interpret and recommend accurate metadata.
• Proven experience in engaging stakeholders to align with data governance and compliance strategies.
• Excellent problem-solving skills, with a structured approach to resolving metadata-related challenges.

Advantageous:

• Advanced proficiency in Microsoft Excel, including pivot tables, advanced formulas, filtering, sorting, and matching techniques.
• Hands-on experience with data governance tools such as Precisely, Collibra, Informatica, or similar platforms.
• Prior experience in metadata management within the financial services industry.
• Understanding of financial and investment processes, terminologies, and organizational structures (e.g., public and private markets, risk, operations).
• Familiarity with diverse types of financial data, including risk data, transaction data, portfolio data, and market data.

Helpdesk Support

Need to do 12 hours rotating shift.12 hr 8am to 8pm, 8pm to 8am

Work location: Woodlands or Tuas or Airport (each resource has a primary site but need to do backup for the other 2 sites)

Main Responsibilities:

• Support Level 1 Service tasks
• Ensure customer satisfaction in maintenance and support
• Analyse, Troubleshoot, solve assigned tickets by the Team lead.
• Formalize corrective action plans or local workaround within the SLA
• Solve or escalate the analysis to the Level 2 support
• Communicate regularly to keep the customer informed on the progress
• Maintain components of IT infra and backend, including Hardware and Software
• Replacements of Hardware/Endpoint equipment when faulty.
• Perform site administration activities – Regular health checks on endpoints, Regular restart of services, monthly report submission.
• Perform Preventive maintenance of servers and wide range of endpoint devices.
• Backup and Restore – Database backups, logs housekeeping, Image backup of endpoint, workstation, servers etc.,
• Perform OS Patching, Anti-virus update, security patching.
• Assist in Change/Service request deployment and testing.

Skills Experience

• Minimum of 1-2 years of post-education IT work experience required.
• Working knowledge on Windows Desktop Operating Systems thru Windows 10
• Proficient level of computer skills including MS Word, PowerPoint, Excel and Outlook.
• Experience with call tracking / ticket management system, Autotask preferred
• Experience with Managed Services, IT Integration and/or Consulting experience a plus
• Basic Configuration and Administration of PC and Laptops will be a plus.

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd
Dinu Dinesh

EA License No: 11C5502

EAP Registration No: R22110286

Primary Purpose

This position provides the desktop support for the first contact point for customers, you will be responsible to provide prompt assistance to customers, addressing a range of IT topics and issues. Besides, you will ensure that software, licenses and operations comply with standards.

Responsibilities

· Ability to guide the team and resolve incident escalated by Desktop Support Engineers in confirming the validity of the problem and seeking and researching for known solutions related to these more complex issues.

· Performed Desktop Support services to users

· This includes receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when necessary to maintain customer satisfaction and SLA expectations.

· Perform imaging/re-imaging

· Perform asset inventories

· Perform technical escalation to 3rd party vendor or resolver groups (where appropriate)

· Updates Incident records

· Creates and updates work instructions (where necessary)

· Document standards and procedures (where necessary)

Requirement

· Min. ITE/Diploma graduate with 3 years experience in desktop support

· Min 3 years experience in Microsoft Windows 10 and Microsoft Office 365

· Clear Spoken & Written English.

· possess at least one (1) of the following certifications or their equivalent:

• Microsoft 365 Certified: Modern Desktop Administrator Associate
• Microsoft Certified: Azure Administrator Associate; and
• Microsoft Certified: Azure Security Engineer Associate.

· Previous IT helpdesk and/or call centre support experience, including providing remote support via the telephone or using remote tool will be added advantages

· Demonstrate knowledge in the support of workstations, and related components

· Good verbal and written communication skills

· Good coordination skills

· Ability to prioritize effectively and work with a sense of urgency

· Effectively communicates with teammates and managers

ob Description & Requirements

• IT support and programming experience in Windows Servers, IIS, .Net Framework,C#,VB, Asp.Net, PowerShell, Javascript
• Experience in monitoring, tuning and troubleshooting of IIS, .Net Framework related issues.
• Good understanding of server, Operating systems, network, firewalls, Load balancers, Active Directory, Database, etc.
• Good knowledge in ITIL
• Good troubleshooting and communication skills
• Able to work well in a team environment
• Support large scale IT infra environment on 24/7 basis; Ready to work in shifts and standby support
• Providing technical application/architecture support to infra and application teams; Assisting with system integrations and infrastructure
• Identifying and resolving technical issues; support day to day operations
• Provide operational support like shakedown, monitoring the availability of the applications, deployment, system health check, etc
• Attend to incidents and problem resolution within stipulated SLA
• Support SRs and changes; Follow the ITSM process
• Administer and maintain the system; Maintain availability and optimal performance of the systems
• Maintaining and updating technical documents and procedures
• Support and upgrade of software (IIS, .Net Framework, 3rd party monitoring tools, etc)
• Work with the vendor like Microsoft, IBM for upgrades/issues/analysis
• Interface with different stakeholders in the project (security team, customers, infra and application teams)

Clime Capital (www.climecap.com) is a Singapore-licensed fund manager formed to identify, incubate, and scale innovative clean-energy investment platforms. Drawing on a deep understanding of global and regional energy markets and clean energy technologies, we identify and support investment opportunities in Southeast Asia that contribute towards alleviating climate change risk, alleviating infrastructure gaps, and building sustainable economies and societies.

Clime Capital is a fast-moving, dynamic workplace that requires a high level of enthusiasm for identifying and growing businesses that have the potential to generate transformational impact to accelerate the low carbon transition. Clime Capital is headquartered in Singapore, with team members in Vietnam, Indonesia, the Philippines, and India.

Position Summary

Clime Capital is seeking an Investment Analyst to join its Singapore-based, regionally-focused investment execution team. Their responsibilities will include establishing and leading deal flow, managing deal progress from inception to exit against agreed timelines, and promoting and representing Clime Capital.

The Investment Analyst will work closely with Clime Capital’s senior management and investment team, including in-country team members, to identify, screen, and invest in high-impact businesses driving the low carbon transition in Southeast Asia.

Duties and Responsibilities

• Investment due diligence and transaction execution:

o Support screening potential clean energy investment opportunities that are appropriate for the Investment Guidelines.

o Support information collection and synthesis during initial due diligence.

o Support procurement and management of due diligence contractors.

o Collect required data/ information to support due diligence and manage the data room.

o Support drafting of preliminary and final approval memoranda for the Investment Committee.

• Investment analysis:

o Analyze financial statements and summarize key risk factors/areas to evaluate in due diligence.

o Conceptualize key business value drivers and risk factors to evaluate in due diligence.

o Build and maintain internal financial models for pipeline and portfolio companies independently with limited oversight.

o Conduct comparable company and comparable transaction analysis (financials and multiples analysis) for each pipeline and portfolio company.

• Investment management, monitoring, and reporting:

o Provide post-investment support with Clime Capital Country Managers and Portfolio Management team, including:

§ Support quarterly valuation review.

§ Support investment commitment and disbursement procedures.

§ Support initiatives to improve business processes, strengthen management talent, achieve successful exits, etc.

§ Maintain up-to-date information in archives and portfolio management systems.

o Support ongoing portfolio company reporting as required.

• Market research and analysis:

o Monitor key developments in the clean energy space in Southeast Asia.

o Maintain and update our database of companies in our core sub-sectors.

o Monitor policy and regulatory changes that impact the fund-level investment strategy in Vietnam, Indonesia, and the Philippines.

o Provide regular internal updates on market developments.

Qualifications

· 1-3 years of investment experience in either private equity/venture capital, management consulting, or investment banking

· Competency to create and manage valuation models based on a logical approach to key economic drivers of early-stage ventures

· Proven analytical, investment analysis, structuring, and financial modelling skills

· Ability to write in a clear, succinct, and engaging manner, argue compellingly, and present data intelligently

· Attention to detail

· Collaborative approach with management and team members

· Strong verbal and written communication skills; articulate and confident in presenting ideas in a group setting

· Team player with excellent interpersonal and networking skills with proven ability to develop and maintain effective business relationships

· Ability to manage multiple tasks and responsibilities simultaneously and drive to take ownership of processes and take tasks to completion

· Energy sector and climate change experience would be an advantage: understanding of market, regulatory, and economic drivers that impact the low carbon transition in Southeast Asia

· Proficiency in regional languages would be an advantage (e.g., Vietnamese, Bahasa, Tagalog)

· Desire and comfort to join and contribute to a small, high-calibre team by supporting investment execution

· Demonstrated interest in the intersection of private markets and climate impact

· Naturally curious and inquisitive

Benefits and Compensation

• Market-based compensation that is commensurate with work experience

Priority will be given to Singaporean / PR candidates

We regret that only shortlisted candidates will be notified.

Job Description: Credit Analyst

Our client is a well-established Venture Capital Investment firm with a solid track record of investing in promising high growth technology firms across Asia Pacific. Headquartered in Singapore with team presence across other APAC cities, they have recently expanded their investment strategy by successfully raising a Private Credit fund.

As part of this exciting development, they are now looking for a bright and motivated Credit Analyst to join the team in their Singapore office. Under the supervision of senior members of the team, the Credit Analyst will assist in the monitoring of the credit portfolio under the guidance of senior members of the credit team and support loan growth and risk management.

Responsibilities

1) Monitor and analyse an assigned portfolio of borrowers

- Obtain business, financial and ESG updates from borrowers

- Track, compare and analyse actual versus projected and actual versus sensitised business performance

- Oversee and evaluate loan-covenant compliance as well as prepare action plans to address non-compliance and work-out situations

- Assess and monitor compliance with ESG goals and initiatives

2) Assist in the preparation of portfolio management reports and presentations and participate in and contribute to regular review meetings

3) Work alongside senior members of the credit team in writing credit memos and due diligence approval packages for new loans and modifications

4) Draft credit committee minutes and credit recommendation requests

5) Aid in the preparation of loan documentation

6) Facilitate deal closing and loan disbursement and assure credit files comply with internal and external regulatory policies and procedures

7) Study industry sectors and assist in devising investment strategies for the same

Qualifications & Requirements:

1) Undergraduate degree with 2+ years of experience and a demonstrated interest in finance and technology.

2) Ability to write in a clear and concise manner.

3) A self-starter who is able to think laterally.

4) Excellent communication, organizational and presentation skills as well as a keen eye for detail.

5) Comfortable with financial statements and financial analysis.

Kindly send your updated CV to Sang-Chin BOH at [email protected] for our consideration. Only shortlisted candidates will be contacted for further discussions.

PMO Analyst

Job Requirement:

• 2 years of experience as Project Management Representative

Responsibilities:

• As a Program/Project Management Office Analyst, you will be responsible for overseeing the day-to-day operations of the Project

• Work with project team to prepare program level decks and reports Support project team in administrative tasks pertaining to billing and invoicing processes.

• Support the end to end PMO related functions for the project such as billings, procurement, resource planning, client deliverables management & project status reporting.

• Work closely with the project team in the preparation of the project status reports and ensure timely submission.

• Participate in client meetings for project status updates and document action points where needed.

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

Recruitment Manager

Hand Phone: +65 92333815

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

• Maintain, manage and modify all software systems, tools, and applications.
• Develop, analyze and implement testing procedures, programming, and documentation.g
• Identify the areas of improvement to reduce time to delivery avoiding manual errors.
• Support version upgrade for the products and amend the scripts/process as and when required.
• Integrate with SMS/NaaS notification tool.
• Coordinate with developers to build and implement technology solutions.
• Excellent communication skills and problem-solving abilities are essential.
• Enhance system to deliver Change workflow functionality
• Provide testing support to meet DITSCAP, DII COE, JTA-A, and DoD standards.
• Knowledge of databases, system security and troubleshooting recommended.
• Prepare required documentation to cover each SDLC stages (e.g. Functional spec, test cases etc).
• Rollout the solution to all environments across different environments.

We are looking for a talented and experienced Business Analyst for one of our investment banking clients to work on building business solution in banking domain. The resource should be well versed with market treasury products.

The candidate will be required to:

· Lead/manage large global projects for Market products involving cross functional and multi geographic teams as a Lead Business Analyst.

· Involve in requirement gathering, create functional requirement document, co-ordinate with development team, execute user acceptance testing and ensure quality delivery of software solution to business.

· Closely work with Trading desks, Product Control team, business managers, Market risk and Technology teams to understand and implement requirements as per project plan.

· Implement Global requirements for business, Participate actively with Development design and deliver the projects/solutions on time.

· Preparing BRD/FRD - in consultation with Business/Tech teams

· Collaborate and Partner closely with project managers/ programme managers, development leads, test leads and production support teams to ensure software solution is tested and implemented to highest quality.

· Partner with wider Technology group to leverage best practices across software development life cycle.

Required Skills

· Min. 8 years of experience in banking industry as Lead Business analyst/ Business analyst.

· Strong experience of building software solutions for banking applications (treasury is preferred) with focus on market products.

· Experience in treasury and market risk products are preferred

· Ability to comprehend customer business process and requirements and interprret into functional requirements across wide array of market treasury products and technologies.

· Experience of working with multiple system partners, Product Control teams, development and support teams.

· Excellent communication skills (verbal, written, and presentation of complex information and data) and confident in presenting to partner teams and senior stakeholders.

· Ability to draft Use Cases, Process Flows, and Activity Diagrams, specific to banking Architecture.

· Ability to independently track multiple issues, effectively manage time and competing priorities to drive results.

· Experienced in project management and agile methodologies.

Responsibilities:

• As an Entry-Level Program/Project Management Office Analyst, you will be responsible for overseeing the day-to-day operations of the Project

• Work with project team to prepare program level decks and reports Support project team in administrative tasks pertaining to billing and invoicing processes.

• Support the end to end PMO related functions for the project such as billings, procurement, resource planning, client deliverables management & project status reporting.

• Work closely with the project team in the preparation of the project status reports and ensure timely submission.

• Participate in client meetings for project status updates and document action points where needed.

Internal ref: H

Regards,

Lini

Recruitment Consultant

R22108463

Salary: $2,500 to $4,000

Duration: 1 Feb 2025 - 31 Jan 2026

Location: CWT Distripark Jalan Buroh and/or Bras Basah

Working Hours:

Mondays to Sundays (5 days a week as per schedule) rotating day and night shift: 7am to 4pm/ 1pm to 10pm/ 10pm to 7am
and/or Mondays to Fridays: between 8.30am to 6.30pm (8 hours a day)

Responsibilities:

1. Hardware and Software Support:

• Install, configure, and maintain computers, workstations, and related hardware for office staff.
• Provide troubleshooting and technical support for hardware (computers, printers, scanners, etc.) and software issues.
• Install and update software applications (e.g., office productivity tools, antivirus software, email clients).
• Maintain a record of all IT equipment inventory and ensure regular updates, repairs, or replacements are carried out.

2. Network and Connectivity Support:

• Ensure stable network connectivity (Wi-Fi, LAN, VPN) for all office users.
• Diagnose and resolve network-related issues, such as slow internet speeds, wireless connectivity problems, etc.
• Assist with setting up and configuring network printers, scanners, and other shared devices.

3. User Support and Troubleshooting:

• Act as the first point of contact for all IT-related issues from office staff (email, phone, ticketing system).
• Troubleshoot and resolve basic technical issues related to operating systems, office applications, and network connectivity.
• Provide remote support for employees working offsite (home offices, remote locations) using tools like remote desktop support.
• Assist with onboarding new employees by setting up user accounts, email, and necessary hardware/software.

4. Security and Backup Management:

• Assist with IT security initiatives, including the setup of antivirus software, and data encryption.
• Assist in data recovery processes in case of system failures.
• Monitor and enforce IT policies regarding password management, data security, and access control.

5. System Maintenance:

• Ensure that all office systems (servers, workstations, etc.) are regularly maintained and updated with the latest security patches and updates.
• Perform routine hardware checks to prevent issues and minimize downtime.

6. IT Documentation:

• Maintain a knowledge base of common IT issues and resolutions for quick reference.
• Keep detailed records of all IT incidents, troubleshooting steps, and resolutions for future reference.
• Document IT configurations, processes, and procedures to ensure consistency and scalability.

7. IT Project Assistance:

• Assist with IT-related projects such as office relocations, upgrades to office technology, or system migrations.
• Provide technical support during the implementation of new IT systems or software.

8. Training and Guidance:

• Provide basic IT training and guidance to employees, including the use of new software, hardware, and cybersecurity best practices.
• Assist in creating and distributing IT-related training materials to improve staff competency.

9. Vendor Coordination:

• Liaise with external IT vendors and service providers for equipment repairs, software licensing, and other IT-related services.
• Manage software licenses and subscriptions to ensure compliance with licensing agreements.

10. General Administrative Support:

• Assist in the procurement of new hardware and software.
• Track and manage IT-related purchases and warranty information.

Requirements:

1. Technical Skills:

• Hardware and Software Proficiency: A strong understanding of computer hardware, operating systems (Windows, macOS, Linux), common applications (Microsoft Office, Adobe Creative Suite), and mobile devices.
• Troubleshooting and Problem-Solving: Ability to diagnose and resolve technical issues related to hardware, software, networks, and peripherals.
• Networking Basics: Knowledge of network protocols, connectivity, and basic network troubleshooting.
• Security Awareness: Understanding of basic security principles and best practices to protect against malware, phishing, and other threats.

2. Communication and Interpersonal Skills:

• Excellent Communication: Ability to explain technical concepts clearly and concisely to non-technical users, both verbally and in writing.
• Active Listening: Paying attention to user's descriptions of their issues to accurately understand the problem.
• Empathy and Patience: Demonstrating understanding and patience when dealing with frustrated or stressed users.
• Customer Service Orientation: A focus on providing positive and helpful service to end-users.

3. Service Delivery Standards:

• Responsiveness: Providing timely responses to user requests and incidents.
• Resolution Time: Aiming to resolve issues quickly and efficiently, while keeping users informed of progress.
• Service Level Agreements (SLAs): Adhering to defined SLAs for response and resolution times.
• Ticket Management: Using a ticketing system to track and manage user requests and incidents.
• Knowledge Base: Maintaining a knowledge base of common issues and solutions for self-service support.

4. Other Important Requirements:

• Documentation: Creating clear and concise documentation for users and internal use.
• Training: Providing training to end-users on new software, hardware, and IT policies.
• Adaptability: Keeping up-to-date with new technologies and trends.
• Teamwork: Collaborating effectively with other IT staff and departments.
• Experiences: Preferably with 1 year IT support experiences

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394
R1435126 (Aw Yu Chen)

about the job

• Support the establishment of credit risk management framework and oversee its implementation to ensure exceptional risk performance.
• Actively manage credit risk exposure within the designated portfolio by performing risk assessments and monitoring counterparties. Facilitate business growth by implementing risk mitigation solutions that align with the company's risk appetite and credit policy.
• Engage proactively with external stakeholders, including funding partners and insurers, to secure their support for our risk framework, ensuring smooth asset distribution.
• Deliver quality risk reporting at both portfolio and country levels, and complete ad hoc projects in specific areas or countries.

skills and experience required

• Degree in Accountancy, Banking & Finance, Business Management, Economics is a plus
• Possesses a robust analytical aptitude centered on evaluating and adjusting credit risk.
• Demonstrates excellent English verbal and written communication capabilities, with a track record of effectively collaborating across diverse cultures and in dynamic settings.
• Exhibits a solid comprehension of financial statement analysis and trade finance and cross border trade
• Works well within a team, displaying a proactive and positive attitude.
• At least 4 years of credit underwriting experience is required

To apply online please use the 'apply' function

EA: 94C3609/ R21103354)

Squarepoint is a global investment management firm that utilizes a diversified portfolio of systematic and quantitative strategies across financial markets that seeks to achieve high quality, uncorrelated returns for our clients. We have deep expertise in trading, technology and operations and attribute our success to rigorous scientific research. As a technology and data-driven firm, we design and build our own cutting-edge systems, from high performance trading platforms to large scale data analysis and compute farms. With offices around the globe, we emphasize true, global collaboration by aligning our investment, technology and operations teams functionally around the world.

Overview of Desk Quant Analyst Position:

• Maintain and upgrade the codebase and configuration of strategies within the firm’s automated trading framework.
• Manage large datasets used in both research and production environments.
• Perform live as well as historical monitoring of trading activities. For instance, do some post-trade analysis or production reconciliation.
• Work in close collaboration with quant researchers and traders to understand the constantly evolving needs of the trading desks.

Typical Day of Desk Quant Analyst:

• Before market open, check that all required data and related processes are ready for the trading day.
• During market hours, sporadically monitor behavior and performance of strategies.
• Work on various longer-term projects required for expanding our systematic trading activities and ensuring their robustness.

Skill Set Required For Position:

• Degree in Engineering, Computer Science or related technical subject.
• Programming proficiency with at least one major programming or scripting language (e.g. C++, Java, Python).
• Great attention to details.
• Strong communication skills and ability to work well with colleagues across multiple regions.
• Ability to work well under pressure.

Additional Desirable Qualifications:

• Knowledge of Q/KDB+.
• Knowledge of Linux and Bash.
• Advanced quantitative skills.

Your future position

Kpler provides the most comprehensive tracking of commodity flows in dry bulk, and we are rapidly expanding it. Our portfolio covers critical commodities that are integral to global energy and food security, such as thermal coal and grains, those essential for industrialization, including iron ore, metallurgical coal, and aluminium as well as the energy transition (copper and nickel).

As part of our market data operations team, you'll play a vital role in driving the advancement of our offerings. Your contributions will be instrumental in ensuring our clients receive accurate and reliable data, empowering them to navigate intricate market dynamics and capitalise on emerging opportunities with confidence.

Your mission is to:

•Own Quality: Take charge of specific regions and product groups and ensure the highest standard of data quality, by reviewing internal constraints and ingest data from external sources.

•Continuous improvement: Identify technology and process improvements to efficiently and effectively process data and improve data accuracy of our seaborne flows.

• Monitor market news and developments, to first extract meaningful patterns and detect new trends and then support our product managers by providing evidence to improve business rules and algorithms.

• Draft fast-response analysis to ad-hoc requests from clients (emails, chats, video calls and in person meetings) and assist the sales and customer success teams in meeting clients’ data needs and optimise client engagement by adding further improvements to our internal system.

It could be a good fit if..

• You have 2 - 5 years of experience working with large, disparate and/or unstructured data sets (advanced Excel and SQL skills and Python knowledge would be a plus).

• You have proven experience integrating data and ease with working with databases.

•You have experience working with some of the following tools: JIRA, Postman, Tableau, Appsmith, Rundeck, Slack.

• You show willingness to learn, are a team player, quick learner, and able to work within short deadlines across multiple tasks

• You have the ability to work and communicate in an international cross-cultural environment, with a strong focus on providing solutions

• You are comfortable working with ambiguity and uncovering answers to complex product development questions

• Prior experience in shipping and trading, or knowledge of dry bulk commodities is a Plus! Strong interest is a prerequisite.

Commercial Analyst for Chemicals is a newly created position with one of the world's largest trading organizations, which aims to bolster its global growth and expansion.

With strong experience in data and market analytics for the chemicals sector, you are also:

• keen to gain global exposure and further develop your network and expertise
• have a strong desire to influence commercial decisions on a daily basis in a fast-paced, high-performing environment

Key Responsibilities:

• Conduct detailed market analysis on global supply and demand, production trends, and geopolitical events to inform trading strategies.
• Use time series analysis and market data to forecast oil price trends based on fundamental supply and demand factors.
• Assess the impact of global economic indicators, including inflation, currency fluctuations, and interest rates, on oil markets.
• Monitor geopolitical developments and evaluate their effects on oil supply, demand, and price volatility.
• Prepare and present comprehensive reports, offering actionable insights to senior management and traders to drive market strategies.

Qualifications and Experience:

• Bachelor’s Degree in Finance, Economics, Mathematical or other relevant discipline
• 3-8 years experience in petrochemicals, olefins, or aromatics as a market/fundamental analyst
• A mandatory high level of expertise in programming languages such as Python and/or visual analytics platforms like Tableau or PowerBI is highly advantageous.

Contact:

Dawn Gulanes

[email protected]

EA Licence no. 18S9419 | EA Personnel no. R1551518

Commercial Analyst for Chemicals is a newly created position with one of the world's largest trading organizations, which aims to bolster its global growth and expansion.

With strong experience in data and market analytics for the chemicals sector, you are also:

• keen to gain global exposure and further develop your network and expertise
• have a strong desire to influence commercial decisions on a daily basis in a fast-paced, high-performing environment

Key Responsibilities:

• Conduct detailed market analysis on global supply and demand, production trends, and geopolitical events to inform trading strategies.
• Use time series analysis and market data to forecast oil price trends based on fundamental supply and demand factors.
• Assess the impact of global economic indicators, including inflation, currency fluctuations, and interest rates, on oil markets.
• Monitor geopolitical developments and evaluate their effects on oil supply, demand, and price volatility.
• Prepare and present comprehensive reports, offering actionable insights to senior management and traders to drive market strategies.

Qualifications and Experience:

• Bachelor’s Degree in Finance, Economics, Mathematical or other relevant discipline
• 3-8 years experience in petrochemicals, olefins, or aromatics as a market/fundamental analyst
• A mandatory high level of expertise in programming languages such as Python and/or visual analytics platforms like Tableau or PowerBI is highly advantageous.

Contact:

Dawn Gulanes

[email protected]

EA Licence no. 18S9419 | EA Personnel no. R1551518

about the company
Strong branding in the engineering industry with strong presence and is held in high esteem. They are now looking for a Treasury Analyst to help with the growing needs of the business.

about the role
This role is primarily involved with managing cash flow, forecasting, and ensuring liquidity. Key tasks include tracking project accounts, preparing reports, analyzing trends, and collaborating with teams to optimize cash conversion and working capital.

skills and experience
You should be Degree qualified in Accountancy/Finance. You have to possess at least 2 years of working experience in dealing with cashflow analysis/treasury or full sets experience. You are able to liaise with Japanese stakeholders in fluent Japanese or minimally at a business proficiency level and is a good team player. You are comfortable travelling to the west of Singapore, transport is provided.

To apply online please use the 'apply' function, alternatively you may contact geraldynn

(EA: 94C3609/ R21102872 )

About The Job:

The candidate will support Customer Service in the following areas:

• Resolve complaints in an independent, effective and timely manner within the firm’s service standards
• Deliver timely and quality responses to customers’ queries and feedback received at various customer service touch points
• Manage customer surveys and call-backs with accuracy and promptly
• Support delivery of projects and monthly statistics
• Any other duties assigned to meet the firm and department goals

Requirements:

• Minimum 3 to 5 years of Customer Service experience within Financial Services Industry
• 2 years’ experience in managing escalated complaints from touchpoints
• Ability to identify triggers, customers’ pain points and areas of improvement for the business
• Ability to think for the customer and not accept the status quo
• Knowledge of Financial Advisory sales process, insurance and investment products (preferred)

Company Reg No.: 201131609D | License No.: 24S2411 | Reg No: R1110891 | Sugam

About Pertamina International Marketing and Distribution Pte. Ltd.

Pertamina International Marketing & Distribution Pte. Ltd. (PIMD) is a wholly owned subsidiary of PT Pertamina (Persero), Indonesia's state-owned energy company. Established in August 2019 and headquartered in Singapore, PIMD focuses on cargo and bunker trading within the Asia Pacific region, aiming to spearhead Pertamina's downstream business expansion both regionally and internationally.

Key Responsibilities:

• Market Entry Strategy Development: Conduct comprehensive market research to support entry strategies for industrial and aviation fuels in new territories, leveraging expertise in markets like Australia.
• Supply Chain Analysis: Evaluate and optimize supply chain opportunities.
• Strategic Business Planning: Formulate business strategies, to integrate market insight with financial goals.
• Competitive Market Assessments: Monitor and anlyze global trends in the energy sector to identify opportunities for innovation and strategic growth.
• Data-Driven Decision Support: Provide actionable insights through detailed data analysis and forecasting to inform executive-level decisions on overseas developments.

Qualifications:

• Industry expertise: Extensive experience in global energy markets, particularly industrial and aviation fuels, with a proven track record of driving business expansions.
• Analytical Skills: Proficient in conducting in-depth market research, forecasting and competitive analysis to guide decision-making.
• Project Management: Demonstrated ability to oversee and deliver strategic initiatives, from market entry to supply chain impletmentations.
• Communication and Collaboration: Strong ability to collaborate across departments and present complex data effectively to stakeholders.
• Certifications and Education: Master's Degree in Business Administration with certifications such as Certified Professional Marketer.

Preferred Skills:

• Proven track record of leading successful market entry projects in at least three distinct international markets, preferably in highly regulated industries.
• Proven ability to negotiate and manage contracts exceeding $1 bilion in value, with multinational stakeholders.
• Advanced proficiency in business intelligence tools, including Excel and ERP systems, with the ability to forecast trends in volatile markets.
• Comprehensive understanding of supply chain dynamics, including storage, distribution, and optimization for large-scalel operations.
• Track record of developing innovative supply chain solutions for niche energy products.
• Minimum 17 years of professional experience, including 10 years in a senior strategic or international market development role.

Description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Delivering high-quality research and analysis to investors around the world, the Global Research team covers economics, currencies, equities, fixed income and climate change to help our clients best navigate and make sense of turbulent global financial markets. Global Research offers fundamental, cross-asset, technical and quantitative analysis presented through multiple platforms and formats.

We are currently seeking a high calibre professional to join our team as an ASEAN Equity Research Analyst.

Principal Responsibilities

Position Overview:

The Equity Research Analyst will work closely with senior analysts in ASEAN region, assist in analysing and covering ASEAN-listed companies and sectors. This role involves creating and maintaining detailed financial models, writing research reports, supporting the efforts of senior analysts and contributing to investment recommendations for our clients.

• Assist in the preparation and maintenance of financial models and valuation for ASEAN companies. Maintain and update financial database
• Conduct thorough industry and company research including analyzing financial statements, industry trends, and macroeconomic factors to support investment thesis
• Draft research reports, providing insights on financial performance, industry trends and investment ideas
• Track and interpret market news, economic developments and company-specific events, and provide actionable investment ideas
• Assist in preparing materials and presentations for client meetings, liaise company - client meetings and fulfil client requests
• Participate in earnings calls, investor conferences and company meetings, develop corporate and industry contacts

Qualifications

• Handling of Vietnamese speaking clients and documents in Vietnamese. Vietnamese language capability required
• Strong analytical, quantitative, written and verbal communication skills
• Strong understanding of financial statements, valuation techniques and financial modelling
• Strong attention to detail and organizational skills, ability to multi-task
• Ability to work independently and proactively in a fast-paced environment
• Fluency in English, proficiency in additional ASEAN language is a plus
• Team player, diligent, organised and inquisitive

To be considered for this role, the relevant rights to work in Singapore is required.

The chosen candidate for this role will be required to undergo enhanced vetting. Subject to local laws, this will require the individual to satisfactorily pass a series of additional checks as part of the recruitment process and on an ongoing basis, if appointed to the role. HSBC Group reserves its position with regards to any steps which it may take in relation to any material adverse findings which arise either when the checks are originally completed, and/or if relevant, on an ongoing basis.

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Video URL - External

https://www.youtube.com/watch?v=y4LU9-uRd_4

Job Description & Requirements

As a Business Analyst, you will be responsible for gathering requirements, analysis and participate in change management for International payment (SWIFT) . The focus is on the implementing new requirement and related changes. The role requires the successful candidate to gather requirements, document the requirements, getting sign off and assist in doing UAT with end users.

Requirements

• Min 6 years of experience in IT with min 3 years working as business analyst
• Good understanding of banking solution
• Experience working with API
• Experience in SDLC
• Strong commuicator
• Prior experience in IT Project is a must

Interested candidates please email your latest resume to [email protected]

Purpose of the role

To execute trades and manage risk within a defined portfolio of financial instruments and staying informed about market trends and developments to make informed trading decisions.

Accountabilities

• Execution of buy and sell orders or pricing of liquidity in various financial instruments while adhering to the bank's trading strategies and risk parameters.
• Monitoring and analysis of global financial markets, economic indicators, news, and geopolitical events to identify trading opportunities and assess market risks.
• Management and monitoring of the risk associated with the trading portfolio and ensuring compliance with regulatory and internal risk management guidelines.
• Collaboration with research analysts and other teams to gather insights and information for trading decisions.

Analyst Expectations

• To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement.
• Requires in-depth technical knowledge and experience in their assigned area of expertise
• Thorough understanding of the underlying principles and concepts within the area of expertise
• They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources.
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate.
• Will have an impact on the work of related teams within the area.
• Partner with other functions and business areas.
• Takes responsibility for end results of a team’s operational processing and activities.
• Escalate breaches of policies / procedure appropriately.
• Take responsibility for embedding new policies/ procedures adopted due to risk mitigation.
• Advise and influence decision making within own area of expertise.
• Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
• Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function.
• Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Make evaluative judgements based on the analysis of factual information, paying attention to detail.
• Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.
• Guide and persuade team members and communicate complex / sensitive information.
• Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Become a Structured Rates Trader of Barclays’ Rates Options and Structured Rates (ROST) Team, where you’ll play a pivotal role to our business which runs globally with centres of excellence in London, New York and Singapore. Being a leading market maker, Barclays offers world-class execution in non-linear products in Rates Options and structured notes including Vanilla Interest Rate Options as well as Structured Interest Rate Derivatives. In your role, you’ll deliver the market making and execute client trades with sales teams across the regions. You’ll participate into the risk management of global books and work closely with colleagues across Japan, Hong Kong, Singapore, New York and London. You’ll will liaise with Research and Sales teams to develop trade ideas for clients as well as portfolio positioning strategies. You’ll handle general desk supports (including working with Product Control, Compliance, Legal and other infrastructure areas). You may be assessed on key critical skills relevant for success in role like, good understandings in financial market and wide interests in Options Trading. Being detail focused, able to work under pressure as well as having excellent analytical skills and being proficient in Python & VBA will be ideal. Being a team player who can build solid relationship with internal and external stakeholders will be a plus.

Regulated Role

This role is deemed as a Certified role under the Monetary Authority of Singapore (MAS) and may require the role holder to hold mandatory regulatory qualifications or the minimum qualifications to meet internal company benchmarks.

IAR Regulated Role

This role is deemed as a Certified role under the PRA & UK Financial Conduct Authority - Individual Accountabilities Regulations and may require the role holder to hold mandatory regulatory qualifications or the minimum qualifications to meet internal company benchmarks.

Smartkarma is hiring a Finance and Business Operations Analyst to optimize and enhance our finance, sales support, and operational processes.

About Smartkarma

Smartkarma is a leading data and insights platform empowering global investors, corporates, and financial decision-makers with actionable intelligence. We deliver premium market research, data, and analytics to drive informed decision-making in a rapidly evolving financial landscape. Join our dynamic team to contribute to a culture of innovation and excellence.

About the Role

We are looking for a numerically adept, tech-savvy, and highly proactive Finance & Business Operations Analyst to join our team. Reporting directly to the Finance Leadership, you will play a critical role in streamlining and accelerating processes across finance, sales, business growth, and operations. This role requires meticulous attention to detail, a methodical problem-solving approach, and a commitment to meeting deadlines.

Key Responsibilities

Finance

• Collaborate with the Finance team to improve the efficiency of key financial processes.
• Support Finance Leadership in managing vendor relationships and payments.
• Liaise with corporate secretaries, auditors, and tax vendors to assist CXOs and the Board.
• Prepare accurate, timely reports to inform strategic management decisions.
• Oversee systems related to talent management and staff benefits.

Business Operations

• Work closely with Sales and Account Management to:
  • Manage operational aspects of key accounts, including deal management, invoicing, and commission tracking.
  • Oversee end-to-end operations for house accounts.

Culture and Engagement

• Contribute to a positive workplace culture by organizing engaging social events, including town halls, monthly birthday celebrations, and team-building activities.

About You

Qualifications & Experience

• Previous experience in finance, business operations, or a related field.
• Diploma or Bachelor’s degree in Business, Finance, or Accounting (preferred).

Skills & Attributes

• Tech-savvy with strong commercial awareness.
• Excellent organizational and communication skills, including concise writing and presentation abilities.
• A collaborative team player who works effectively across all organizational levels.
• A self-starter with creative problem-solving abilities.
• Experience in a fintech company or high-growth startup is a plus.

Why Join Smartkarma?

• Competitive Benefits: Enjoy a competitive salary and comprehensive health coverage.
• Flexible Work: Benefit from a supportive work-from-home policy promoting work-life balance.
• Career Growth: Advance your career in a dynamic, innovative fintech environment.

If you're passionate about finance and business operations, thrive in dynamic settings, and want to make a meaningful impact, we’d love to hear from you.

Apply now and join the Smartkarma team!