Company’s Profile
Julian Grey’s client envisions global connectivity and innovation, striving to be among the best with a global outlook and cutting-edge technology.

Responsibilities

• Resolve customer issues promptly, escalating when needed.
• Track and route problems efficiently.
• Maintain records and produce reports.
• Guide customers through troubleshooting.
• Deliver exceptional service.
• Document and close support tickets.
• Identify procedure improvements.

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Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

JOB PURPOSE

• Lead and manage a team of technical engineers and/or an outsourced contracts in order to securely deliver IT end users Services according to the specifications agreed with Business and IT organization in SEA, Singapore.
• Provide 24/7 (Critical issue) reliable and up to date IT services across the ROA landscape of SABIC’s Business operations to serve its customers in SEA.
• Ensure timely and correct delivery of end-users facilities on user desk in conformance with agreed Service Levels.
• Ensure successful Connect to operations of global and regional programs and guarantee maintainability and sustainability.
• Accommodate future growth by making IT systems a facilitating asset when integrating the new business demand, ensure EUS services design to accommodate future growth.
• Lead the physical or virtual stake holder relationship management role in their respective area of coverage, ensure timely update to local leadership about the IT progress and performance, manage the relationship between the global IT country part and the regional IT to ensure smooth IT operations and strategic project rollout.
• Implement regional policies, processes and roadmap in alignment of ROA IT strategy and consultation with regional IT ROA leader.
• Lead local IT vendor engagement and ensure local guide lines follow for smooth vendor operations, team engagement, compliance & work to support the growth of local and global IT growth.

JOB KEY ACCOUNTABILITIES

• Participate and contribute to the development and refinement of IT end user services to ensure Regional IT maximizes its short-, medium- and long-term value to its customer.
• Ensure that global changes with local impact are aligned with regional preferences and that regional changes with global impact are aligned with regional & global directions.
• Formulate and implement plans and budget in line with regional IT strategy as befitting the End User and the needs and objectives of the SBUs in ROA
• Closely work with local business/functional leadership in country to contribute IT strategy and align their business strategy with IT strategy, ensure timely provide the feedback and plan to expansion as per the local directions.
• Lead regional implementation of global projects and drive cross-regional initiatives across ROA.
• Create and manage robust operations review processes, maintaining service levels objectives and continuous improvement initiatives across On-Site Support solutions and services.
• Maintain understanding of critical business processes.
• Establish and lead an effective and efficient operational team, integrating key On Site contacts with appropriate supplier representatives.
• Track and communicate operational metrics (including trending over time) and identify IT process improvement opportunities.
• Participate in teams supporting transformation projects, such as refresh and consolidation strategies and On-Site support technology rollouts
• Work with business and service providers to identify and resolve systemic process and/or service delivery issue.
• Ensure that incidents and problems handled by/with the on-site support are resolved in a timely and effective manner, and reduced by analyzing root causes, minimizing disruption to business operations and adhering to SLAs on availability and resolution response times.
• Tactical and operational alignment with peers in the region to guarantee an effective follow up of incidents.
• Optimize the delivery of existing and new services by the continuous improvement of the on-site support processes and work instructions.
• Ensure execution of firm enterprise and IT policies by the on-site support
• Facilitate collaboration of the on-site support with application architects, engineers, systems administrators, and other technology specialists in project and strategy implementations
• Intake and support knowledge transfer from projects to support organization as well as facilitate training of key users on site support functionalities in coordination with End-user training.
• Provide input for the requirements in projects impacting the on-site support and ensure that the knowledge transfer is done effectively at the end of projects.
• Safeguard quality of the delivered service by checking the impact of the proposed changes before the implementation.
• Professionally handle received complaints
• Be an ambassador for the IT Services organization towards the end-users.
• Oversee that the change request are handled according to the correct procedures and the quality of the input into the change process by user-representatives is at the correct level.
• Optimize the support resources to deliver quality services with most effective cost
• Negotiate and manage outsourcing contracts where necessary to meet agreed SLA targets
• Ensure proper and secure receipt, stock, delivery and disposal of user related HW and SW assets
• Track users related HW assets from purchase to decommission
• Lead as virtual or physical business stakeholder management role in respective region/country, regular participant in meeting, collect feedback, provide IT update & performance and communicate IT strategy which may impact to them.
• Safeguard that procedures regarding IT incident, change, and complaint management are followed
• Direct day-to-day operations, providing expertise and encouraging teamwork, to achieve high performance standards and meet targets
• Secure knowledge level of workforce is up to standard
• Adhere to and promote relevant helpdesk policies and procedures towards the IT organization and end users
• Analyze and check input from KPI measurement
• Take ownership of the processes and work instructions related to the Helpdesk and make sure they are maintained in accordance to the Quality Standards.
• Provide the documents needed to train the user-representatives.
• Ensure local compliance and guide line follow for SEA countries, single face of contact point, work closely with legal, HR, Admin & Vendor to maintain standard
• leveraging partnerships between service contractors, IT teams & stakeholders to enhance and support all modules in system to increase business profitability, increase operation efficiency and increase system resiliency to misuse.
• Exercise financial authority within established limits and control departmental budget expenditure in the region
• Provide helpdesk & end-user services manager (L4) with information related to optimization department performance including cost allocation and cost optimization (input for service bundles)
• Deliver input for departmental annual budget and control expenditures aligned with it
• Manage costs allocation process integrity and completeness
• Plan staffing in accordance with knowledge, experience and demand needs.
• In case of indirect resources, work closely with vendor to ensure proper resources are allocated to onsite
• Conduct appraisals for all internal direct reports to the position, provide feedback to vendor's team leader for indirect users
• Proactively Coach and Mentor the team when applicable, plan to increase knowledge among onsite staff and feedback vendor service leader to arrange require training
• Share official internal and external feedback of team and individuals
• Maintain regular contact with the relevant regional business and IT leaders to ensure services are aligned to their needs
• Ensure involvement of right stakeholders for major incidents communications and resolution on root cause fixes
• Ensure involvement of right stakeholders in pro-active communications regarding scheduled maintenance efforts, planned upgrades & system outages.
• Manage right expectations regarding service levels with stakeholders
• Recognize and acknowledge complaints and concerns
• Analyze recurring incidents and performance of existing systems, processes, people and ensure corrective actions are taken
• Continuously look for opportunities to make the functions’ processes and service delivery more efficient

MINIMUM EDUCATION/EXPERIENCE REQUIREMENTS

• University degree in IT or Engineering or commercially oriented discipline such as Finance, BA or related fields
• 5-10 years leadership experience in different business or IT functions thorough/extensive IT Knowledge
• 5 years experience in a global virtual Industry or IT environment
• 3-5 years management experience in different business or IT functions or programs/project or direct/indirect team lead
• 3-5 years relevant IT experience such as Infrastructure or end users services or IT security services

Responsibilities

• Consistently analyse relevant Aftersales Market data along given parameters, e.g. age distribution, car models, customer retention customer segment, components and parts
• Based on Market Analysis and in coordination with Brand Principal, initiate and conduct programs, campaigns and promotions to improve retention, throughput, parts sales/throughput, labour sales/throughput and revenue.
• Regularly monitor and market intelligence on pricing for parts, labour and accessories to meet revenue- and profit targets.
• To assist the Aftersales Development team in strategic sourcing for Aftersales through the development of sourcing strategy, management of tender projects, supplier development, contract management and negotiation etc. to generate cost savings and maximize profit
• Management of business partners, suppliers, and contractors to ensure they adhere to contract scope and requirements; at the same time ensuring they are well integrated with employees and work processes
• To develop creative strategies to improve sales of existing products/services and/or to source suitable new products/services for cars.
• To engage in projects to open up new opportunities and revenue streams for Aftersales
• To develop programs and strategies to achieve various business objectives such as parts purchase targets, VoC targets, Group Financial targets, customer retention etc.
• To assist in managing the various Aftersales customer feedback channels such as VoC survey, Aftersales email, Call Centre, Salesforce etc to ensure that the customers feedback is being attended to
• Management and optimization of the customer experience and contact jointly with CRM team via various channels such as Call Centre, emails, SMS and phone calls.
• Work closely with Sales, Marketing, CRM, Parts, Service, and other support teams for all Aftersales collaterals
• Ensure that marketing collaterals and communications adhere to company standards, Brand Principal and government bodies guidelines and requirements
• To manage the relationship with Brand Principals (& CRM Department)
• To collaborate with the marketing department to build customer loyalty programs with Service Managers

Requirements:

• At least 3 years of working experience
• Excellent presentation skills
• High degree of interpersonal skills
• Ability to read and interpret raw data and summarize it into a concise report.
• Knowledge of the automotive market preferred.
• Monday to Thursday 8.30am to 6.00pm,Friday 8.30am to 5.30pm, Alexandra
• Job Reference: QX7WYYY3

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: 6950 9754

EA Registration Number: R22110899

EA License number: 02C4944

EA Personnel: Celeste Wong Xin Yann

about the company
Our Client is an established European bank with worldwide presence.

about the job

• Timely and accurate entry of corporate actions events
• Liaise with custodians to clarify on corporation actions events
• Assist the team on settlements of securities products
• Handle queries from Front Office
• Review on reconciliation breaks for all activities

skills and experience required

• Candidates without prior experience may apply
• Team player
• Good communications skills

To apply online please use the 'apply' function.
Charlene Lin (EA: 94C3609/R21100955)

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Sale Support Admin / Sales Coordinator @ Raffles Place (General Insurance Agency)

Salary: $2200-$2800

5 Days Week

Mon-Fri: 9.30am-6.30pm

- Healthy work culture

Job Responsibility:

• Without Experience may apply, Training Provided

• Provide administrative support to the sales team by managing paperwork, filing, and documentation.

• Coordinating and supporting the sales team.

• Assist the sales team in preparing and processing insurance policies, quotes, and applications.

• Collaborating with other Insurer departments, such as underwriting, claims, and marketing, to ensure a seamless and effective customer experience.

• Perform basic office management tasks such as replenishment of stationaries, printers etc.

• Any other adhoc administrative duties and responsibilities as assigned by supervisor

About Sleek

Sleek is on a mission to revolutionize how entrepreneurs operate their business. We want to give small business owners peace of mind and the power of online solutions to allow them to focus on what they do best - growing their business. As we work for our thousands of customers, we gather millions of data points about their businesses, and in turn we transform those into useful, actionable insights and recommendations to accelerate their growth through smart algorithms.

We are a team of 500 builders from 18 countries, with offices in Singapore, Philippines, Hong Kong, Australia and the UK committed to delivering a delightful experience to our clients!

By submitting a job application, you confirm that you have read and agree to our Data Privacy Statement for Candidates.

Position Duties
As a Business Process Analyst intern at Sleek, you will be part of a highly collaborative and amazing team, with a focus on strategic & continuous improvement projects focusing on data quality & operational excellence, such as:

• Support in set up and process optimisation of global CRM tool to drive customer excellence
• Identify automation opportunities to improve operational efficiency
• Establish a knowledge base and continuously build training materials to ensure everyone is proficient in the tools
• Identify issues with current and new processes and conduct root cause analysis
• Supports in project management to roll out new product features
• Take ownership of business process re-engineering to continuously improve and optimise business processes
• Spot emerging trends and patterns, leveraging data to make informed process adjustments

Performance Standards

• Bachelor's Degree and above (final year or fresh graduates)
• Independent and logical thinker with learning agility
• Be highly collaborative across multiple cross-functional teams
• Possess strong analytical and critical thinking skills with a flair for data analysis
• Ability to work independently; can prioritize and adjust tasks in a dynamic and fast paced environment
• Strong Project Management experience with attention to detail
• Technical familiarity and process automation is a plus

More about Sleek!

At Sleek, we work in a fast-paced start-up environment. We have a strong culture built around our five core values: Simplicity, Loyalty, Excellence, Entrepreneurship, Kindness. As a deliberately multicultural team, our team comprises more than 18 nationalities and spoken languages.

We consider the company’s success to be a result of committed individual and team efforts, and are looking to onboard talented and creative people who want to make a difference. Corporate social responsibility is a passion, and as an equal opportunity employer we aim at making the world a better place. We are the 1st international incorporation and accounting brand to achieve B Corp certification status, meeting the highest standards of social and environmental impact performance. With a strong commitment to also make Sleek a great place to work, we offer a flexible working environment where we empower every team member to be the best they can be - regardless of race, ethnicity, religion, gender, age or identity.

If you think you would be a good fit for our mission, we look forward to hearing from you!

About Sleek

Sleek is on a mission to revolutionize how entrepreneurs operate their business. We want to give small business owners peace of mind and the power of online solutions to allow them to focus on what they do best - growing their business. As we work for our thousands of customers, we gather millions of data points about their businesses, and in turn we transform those into useful, actionable insights and recommendations to accelerate their growth through smart algorithms.

We are a team of 500 builders from 18 countries, with offices in Singapore, Philippines, Hong Kong, Australia and the UK committed to delivering a delightful experience to our clients!

By submitting a job application, you confirm that you have read and agree to our Data Privacy Statement for Candidates.

Position Duties
As a Business Process Analyst intern at Sleek, you will be part of a highly collaborative and amazing team, with a focus on strategic & continuous improvement projects focusing on data quality & operational excellence, such as:

• Support in set up and process optimisation of global CRM tool to drive customer excellence
• Identify automation opportunities to improve operational efficiency
• Establish a knowledge base and continuously build training materials to ensure everyone is proficient in the tools
• Identify issues with current and new processes and conduct root cause analysis
• Supports in project management to roll out new product features
• Take ownership of business process re-engineering to continuously improve and optimise business processes
• Spot emerging trends and patterns, leveraging data to make informed process adjustments

Performance Standards

• Bachelor's Degree and above (final year or fresh graduates)
• Independent and logical thinker with learning agility
• Be highly collaborative across multiple cross-functional teams
• Possess strong analytical and critical thinking skills with a flair for data analysis
• Ability to work independently; can prioritize and adjust tasks in a dynamic and fast paced environment
• Strong Project Management experience with attention to detail
• Technical familiarity and process automation is a plus

More about Sleek!

At Sleek, we work in a fast-paced start-up environment. We have a strong culture built around our five core values: Simplicity, Loyalty, Excellence, Entrepreneurship, Kindness. As a deliberately multicultural team, our team comprises more than 18 nationalities and spoken languages.

We consider the company’s success to be a result of committed individual and team efforts, and are looking to onboard talented and creative people who want to make a difference. Corporate social responsibility is a passion, and as an equal opportunity employer we aim at making the world a better place. We are the 1st international incorporation and accounting brand to achieve B Corp certification status, meeting the highest standards of social and environmental impact performance. With a strong commitment to also make Sleek a great place to work, we offer a flexible working environment where we empower every team member to be the best they can be - regardless of race, ethnicity, religion, gender, age or identity.

If you think you would be a good fit for our mission, we look forward to hearing from you!

• Location : Central
• Salary Range : Up to S$15,000 Per month

Responsibilities:

• Conduct research to enhance predictions of oil market trends, prices, and supply and demand factors.
• Utilize data to gather insights, improving decision-making processes and performance.
• Serve as a subject matter expert on designated markets or products.
• Provide recommendations on trading strategies and risk management to internal stakeholders.
• Develop and maintain financial models, databases, and charts to support oil market analysis.
• Collaborate with the trading team to refine strategies across various products from short-term, long-term, and fundamental perspectives.

Requirements:

• Bachelors degree or equivalent qualification.
• Proficiency with data analytic tools and platform experience is preferred.
• Ability to develop analytical models and handle a wide variety of data and information.
• Minimum of 5 years of experience working in the oil and petroleum industry, preferably in an analyst or trading role.
• Knowledge of global oil and gas production, refining processes, and market trends.
• Experienced in analysing various types of oil products, including Heavy Fuel Oil, Middle Gas, and Light Naphtha.
• Passion for research and trading to drive profitable strategies.
• Excellent communication skills, with the ability to present large, complex data and findings effectively.
• Capability to independently conduct market analysis and generate insights, while also collaborating within a team with a focus on continuous improvement.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9740

http://www.peopleprofilers.com

EA License Number: 02C4944
Registration Number: R1330005
Posting Personnel: Reeve Lim Kok Kiong

Technical Support Engineer

Location: Henderson Road

Working Hour: 5 Days work Week 9AM – 6PM

Salary: $4,500 - $5,000

Interested applicants can also send your resume to

WA:+65 8151 4682 (Ms Angel) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Job Scope

• be the primary technical contact for customers
• Assist customers in the repair and maintenance activities, but also with providing spare parts and associate services
• identify and translate customers’ requests ;
• handle technical incidents and establish reports (troubleshooting, expertise, gathering useful information for analysis
• Guarantee, when necessary, the proper processing of offers : spare parts, onsite interventions and repairs.
• Coordinate onsite interventions actions and ensure an ongoing communication to the customer.
• provide technical assistance to the Repairs Department and Field Service Technicians + Business Centers ;
• Occasionally promote to customers, technical training sessions and sales of spare parts and repairs ;
• Initiate, together with the appropriate stakeholders, the implementation of corrective actions that arose from customer complaints/claims.
• be the technical interface within the departments, such as Engineering, Purchasing, Sales, Production, Global Service and customers
• identify potential sales opportunities and forward the information to the sales teams.
• Identify the spare parts needed for Sales team to quote to customer
• Recommend spare parts needed for regular maintenance/during troubleshooting
• Acts as last form of technical checks to make sure the spares quoted is according to customer’s requirement
• curb warranty costs.
• be responsible for the collection of outstanding payments for the Customer Service department
• maintain proper records of interaction with customers within the CRM tool
• control offers and order confirmation as per applicable procedures

Requirements

• Have 3 to 5 years of experience in Mechanical Engineering. Marine engineering with mechanical knowledge will also be considered.
• Degree in Mechanical Engineering
• Be willing to travel if needed.

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Details of the Division and Team:

Deutsche Bank is the leading global bank with strong European roots. We’re driving growth through our strong client franchise. Against a backdrop of increasing globalization in the world economy, Deutsche Bank is very well-positioned, with significant regional diversification and substantial revenue streams from all the major regions of the world. We serve our clients’ real economic needs in commercial banking, investment banking and private banking. We are investing heavily in digital technologies, prioritizing long term success over short-term gains, and serving society with ambition and integrity.

Environment, Social and Governance (ESG) is included in the top-4 strategic priorities of the group-wide transformational strategy of Deutsche Bank (DB). The increasing trade and capital flows between Asia Pacific (APAC) and Middle East and Africa (MEA) are giving rise to new and growing business opportunities. The transition of APAC and MEA towards sustainable practices has enhanced the need for ESG transaction models, products and solutions that are customized to support on-the-ground realities in these regions. ESG transactions in APAC and MEA must therefore present practical solutions while meeting international ESG standards.

As a European bank with global presence and established credentials in the global ESG market, DB is well positioned to lead growth of APAC and MEA ESG market. We established our ESG team in Singapore in June 2020 with the appointment of Managing Director and Head of ESG in Asia Pacific. The establishment of our ESG Center of Excellence (COE) in April 2021 was an important and strategic step in the implementation of our Group ESG strategy. Our ESG strategy is client-centric (not product centric), focusing on banking solutions to support the sustainability commitments of our clients. The COE works with and offers DB clients a full suite of sustainable finance products and services from all business divisions - Investment Bank, Corporate Bank and Private Bank.

As we continue to grow our franchise globally, we are building a team of professional with world-class expertise in ESG / sustainable finance The ESG Associate/Analyst will be gain operational experience, focused primarily on public and private ESG transactions as well as new product development and advisory, including advice to regulators and regional bodies such as ASEAN, APEC and MEA counterparts. This is an outstanding opportunity to develop a deep understanding of ESG and hone relevant skills in the fast-growing ESG market and help shape your career in a sustainable finance.

What we will offer you:

A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

• Flexible benefits plan including virtual doctor consultation services
• Comprehensive leave benefits
• Gender Neutral Parental Leave
• Flexible working arrangements
• 21 days of annual paid leave, plus public holiday & Flexible Working Arrangement

Your key responsibilities:

The ESG Associate/Analyst will be based in Singapore and will report the Director of ESG for APAC and MEA. The ESG Associate/Analyst will operate with the following responsibilities:

Responsibilities:

• Assist the ESG COE team in supporting transaction teams and clients in preparation of ESG transactions
• Conduct company research and prepare information material on sustainability programs of companies, presenting them in client-ready power point presentations and or other formats as required for the engagement
• Conduct research on relevant global standards for ESG-compliant transactions and associated metrics to measure, monitor and report on ESG impact
• Conduct research on reputational risk issues associated with transactions with environmental, social and political sensitives
• Support the development of internal expertise on ESG via knowledge acquisition and dissemination by managing knowledge repository and various internal platforms to establish knowledge database
• Work with DB’s communications team to support external communications vis-à-vis ESG credentials and experiences of DB
• Work on financial models and economic models in the structuring of ESG transactions, including the selection of ESG KPIs and preparation of ESG impact/results frameworks
• Assist the ESG COE team to coordinate any ESG related matters as appropriate

Your skills and experience:

• Minimum 1 year relevant ESG sustainability programs experience
• Highly motivated and excellent written and analytical skills
• Excellent research skills, including experience using Refinitiv, Bloomberg and other ESG data platforms
• Fully proficient in MS Office applications (Excel, PowerPoint and Word)
• An open mind and willingness to learn

Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirements may apply.

How we’ll support you:

• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
• Training and development to help you excel in your career
• Coaching and support from experts in your team

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do.

Deutsche Bank & Diversity

Our values define the working environment we strive to create – diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.

We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.

Visit Inside Deutsche Bank to discover more about the culture of Deutsche Bank including Diversity, Equity & Inclusion, Leadership, Learning, Future of Work and more besides.

What we seek to accomplish together:

• Proactively 'hunt' for potential malicious activity and incidents across the environment using advanced threat network and host-based tools adopting Mitre Attack Framework.
• Perform hunting for malicious activity across the network, endpoint, and Critical Assets.
• Create hunting hypothesis and perform IOCs & TTPs based threat hunting and share reports with the management weekly on the findings, misconfiguration, use case development and provide suggestions for counter measurement.
• Expertise in hunting, managing, and writing detections using logs from Endpoint Detect and Response solutions like Carbon Black EDR, CrowdStrike EDR & Cortex XDR etc.
• Research on different TTP's for ATP Threat groups which are used by attackers during the sophisticated Cyber-attacks.
• Collaborates with technical and threat intelligence team to provide indications and warnings and contributes to predictive analysis of malicious activity.
• Perform cyber security threat hunting & detection activities with specific focus on countermeasure Tactics, Techniques and Procedures (TTPs)
• Contribute to the tuning and development of security information and event monitoring systems (SIEM) use cases and other security control configurations to enhance threat detection capabilities.
• Familiarity with threat modelling, development of attack plans, performing manual & automated Ethical Hacking, & develop proof of concept exploits.
• Evaluates new security technologies and products and performs engineer-level work and analysis to determine if solutions should be pursued.

Additional Details:

• It’s a client serving role – there will be KPIs and SLAs expected on role service tasks.
• Location Serangoon/One North

Requirements:

• Degree in Computer Science, Information Systems, Engineering or equivalent
• At least 3 years of IT security experience in areas of risk management, network security
• Must have: GIAC Continuous Monitoring Certification (GMON), GIAC Information Assurance Certified Intrusion Analyst (GCIA), GIAC Information Assurance Certified Incident Handler (GCIH).
• Self-motivated with the ability to work independently and as a team member with minimal direction
• Strong interpersonal and stakeholder management skills
• Good written and communication skillsDegree in Computer Science, Information Systems, Engineering or equivalent
• Singapore Citizen only.

Responsibilities:

· To engage and assist business managers and end users to articulate requirements

· Elicit requirements, prioritise and analyse requests, design business processes, workflows and user interfaces, review of functional specifications and data mapping templates

· Work with System Delivery and Project Office as well as other internal IT departments, IS and vendor to arrive at optimal solutions for the Business with compliances to Bank’s standards, policies and guidelines

· Able to translate technical designs and jargons into terms that business can understand and associate

· Prepare / review test scenarios and test cases, support test utility team for SIT, support user for UAT and other related activities to ensure business needs are met

· Ensure gaps in deliverables are identified early and addressed effectively

Requirement:

· At least 5 years of relevant business analysis experience in financial services environment, preferably in area of corporate credit processing, pre-processing checks, loans origination, approval, acceptance, disbursement, renewal, and limits/facility management.

· Possess end to end business knowledge of corporate credit processing all the way from credit proposition initiation via loan origination system to facility, collateral implementation and consolidated limits management.

· Credit processing here can refer to both loans that are tailored to SME and larger/complex corporations.

· Strong analytical skills with the ability to assimilate information quickly and gain consensus from multiple stakeholders when required

· Understanding of technology and development lifecycle – experience in both SDLC & Agile/SCRUM delivery

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret to inform that only shortlisted candidates will be contacted.

EA License No. 01C4394

EA Personnel Reg.No. R22105078 (Kanimozhi Naveen Kumar)

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Details of the Division and Team:

Deutsche Bank (“DB”) is committed to the highest standards of control in the areas of Anti-Money Laundering (“AML”), Sanctions & Embargoes, Anti-Bribery and Corruption and Anti-Fraud (collectively referred to as Anti-Financial Crime or “AFC”). All employees are required to adhere to these standards to protect DB and our reputation from those who may intend to use our products and services for illegal purposes including, but not necessarily limited to, money laundering, bribery, corruption, fraud and/or terrorist financing.

FCIU’s mission is to proactively identify and analyse current and emerging financial crime and associated risk factors, to produce actionable Intelligence and related insights. FCIU also conducts retrospective investigations into significant events which can be triggered from internal or external sources which affect DB and its clients.

This role is a regional investigative role covering Asia Pacific. The role is responsible for investigations, analysis, report preparation and support other defined functions within AFC. Discretion and the highest levels of confidentiality are required.

What we will offer you:

A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

• Flexible benefits plan including virtual doctor consultation services
• Comprehensive leave benefits
• Gender Neutral Parental Leave
• Flexible working arrangements
• 25 days of annual paid leave, plus public holiday & Flexible Working Arrangement

Your key responsibilities:

• Perform thorough investigations into potential money laundering, terrorist financing, and other financial crimes arising from enquiries/ intelligence from regulators/law enforcement agencies/external agencies; and referrals from Global FCIU and country AFC teams.
• Conduct intelligence assessments/reviews based on known typologies to proactively identify potential risk exposure to the Bank.
• Proficient with data collection, data cleansing, and data mining techniques to conduct an effective investigation.
• Conduct online and database research for adverse information screening and articles.
• Maintain complete audit trail and sufficient supporting documents for all investigations conducted.
• Prepare reports/memos presenting outcomes in a comprehensive and concise manner with recommendations for mitigating action by the country AFC teams.
• Identify current typologies and keep abreast of emerging ones with a view of applying these typologies to investigations/reviews.
• Coordinate and/or prepare the required management information reporting data for local, regional or global submission as applicable.
• Provide input on key initiatives and other ad hoc projects as needed.
• Manage complex and confidential investigations with minimal guidance/supervision.
• Involvement in FCIU-related technical and project work and user-acceptance tests.

Your skills and experience:

• Minimum of 6 years of working experience in a Financial Crime Intelligence or Investigations role within a regulatory or financial institution.
• Proven sound technical AML and investigations knowledge and skills with demonstrated hands on experience in potential money laundering, terrorist financing, and other related financial crimes.
• A minimum of 3 years’ experience working with diverse banking products across business lines in Corporate and Investment Banking, Private Banking, Wealth Management and experience in working on AML monitoring and case management systems.
• Be the subject matter expert in AML/CTF typologies/trends.
• Working experience in data analytics-heavy projects using data analytic and visualisation tools such as MS Excel and the ability to consolidate data from multiple data sources.
• Have Relevant AML or related certifications (e.g., CAMS, ICA Diploma, ACFE).
• Ability to work well within a team and managing stakeholders across diverse geographies with a professional business attitude in the workplace.
• Able to demonstrate problem-solving and analytical skills with an investigative mindset while ensuring attention to detail and efficiency.
• Possess strong verbal and written communication skills as the role involves report writing.

Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirements may apply.

How we’ll support you:

• Flexible working to assist you balance your personal priorities
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
• Training and development to help you excel in your career

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. Click click here to see what we do.

Deutsche Bank & Diversity

Our values define the working environment we strive to create – diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.

We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.

Visit Inside Deutsche Bank to discover more about the culture of Deutsche Bank including Diversity, Equity & Inclusion, Leadership, Learning, Future of Work and more besides.

Our ideal candidate should have the ability to handle sensitive information confidentially. Desired personal traits include the ability to navigate through the emerging space, be a team player, able to work effectively and collaborate with colleagues across the firm.

Roles and Responsibilities:

• Compliance review of the CDD and client screening function, such as ensuring that CDD processes meet policy standards and working with the Compliance Manager to manage risk.
• Maintain MVGX’s regulatory and compliance documents which include MVGX’s KYC and AML, Listing and Trading rules, Conflicts of Interest and other policies and procedures to ensure they are up-to-date and comply with MAS and MVGX requirements.
• Executing processes to review new and existing account documentation for completeness and validity.
• Ensure ongoing processes and controls is complete and accurate recordkeeping of all documentation and relevant communications with internal stakeholders, regulators, and clients.
• Advise on, and escalate, higher risk relationships and reputation risks arising from CDD and customer screening.
• Partner with functional experts (i.e., Legal, Business, etc) to develop procedures, processes, and controls.
• Provide full support on all regulatory and compliance matters, including periodic reporting and submissions to the Monetary Authority of Singapore.
• Other ad hoc matters as and when required.

Requirements:

• Diploma or bachelor’s degree in law, finance, business management or a related field.
• Minimum 2 years of relevant experience in fintech industry or Digital Payment Token (DPT) Service Providers.
• Familiar with Payment Services Act (PSA) would be advantageous
• Excellent at building rapport with different client types through effective communication and interpersonal skills.
• Training will be provided to the suitable candidates. Prior experience in clientonboarding and AML/CDD in a financial institution is a plus.
• Strong verbal, presentation, and written communication skills. Fluency in both Chinese and English is required.
• Result focused, detailed-oriented, diligent, and collaborative.
• A team player that collaborates well with other departments.

Company’s Profile
Julian Grey’s client envisions global connectivity and innovation, striving to be among the best with a global outlook and cutting-edge technology.

Responsibilities

• Resolve customer issues promptly, escalating when needed.
• Track and route problems efficiently.
• Maintain records and produce reports.
• Guide customers through troubleshooting.
• Deliver exceptional service.
• Document and close support tickets.
• Identify procedure improvements.

Follow us for more updates, interview tips!
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https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

• Responsible for daily forecasting and analyzing of retail operations.
• Generate operation analysis reports, provide conclusions and suggestions to various departments.
• Compiling data and applying generic statistical models to project trends into the future.
• Using data analytics to:
• Recognize products demands and determine purchase quantities and allocations.
• Establish the optimal price point for a specific product at any specific location.
• Collect and analyze market data to uncover insights into consumer preferences, competitor strategies, industry trends, and potential opportunities for growth.
• Studies financial records of retail chain to determine its financial health and predict its future sales and revenue performance.
• To examine quantitative and qualitative data from inventory and pricing and utilize data to develop recommendations on increasing sales targets and profits including market trends and current sales atmosphere.
• Build a data analysis model, provide data support for daily operation activities, and be able to provide strategies and suggestions for business development based on data analysis.
• Utilize data analytics and visualization tools to examine data, communicate findings about key business aspects such as sales, revenue, costs, and production.
• Develop and improve business strategies, summarize and analyze, continuously optimize, and ensure it brings actual value to business growth.
• Involve in inventories and purchasing analysis
• Data analyzation reports.

The Company:

Aramco Trading was established as Saudi Aramco’s trading arm in 2011 under the approval of Saudi Aramco’s Board of Directors. It established its headquarters in Al-Midra Tower in Dhahran, Saudi Arabia and have 4 other global offices in London, Singapore, Dubai and America. With five offices currently operating worldwide, Aramco Trading has broader access to markets, a wider client base, a more talented and diversified workforce, and a more sophisticated and integrated global business model.

Today, the company is recognized globally as a critical trading partner for refiners, shipping companies, financial institutions, end-users, and other product-trading companies. The company trades across the barrel including Crude, Middle distillates, Light distillates, bulk petrochemicals, polyolefin and recently clean energy like LNG, Emission and Biofuels.

Aramco Trading Singapore (ATS) is the largest subsidiary out of the kingdom and is actively trading within the region and globally across all products since 2018.

The Function:

ATS Finance team manages and carries out day-to-day and period-end accounting functions. Confirms the integrity of accounting information by investigating and researching accounting issues to ensure compliance as well as establishing quality control over financial transactions and financial reporting.

Key Accountabilities:

· Perform Monthly management accounts closing and prepare appropriate financial statement at quarter and year end

· Prepare monthly Finance Trade book PnL and balance sheet schedules

· Prepare Inventory reconciliation

· Posting internal AR/AP Transactions

· Prepare government surveys and other ad hoc duties.

· Maintain accounting controls by preparing and recommending policies and procedures

· Prepare and coordinate financial schedules for Quarter and year end Audit

· Documentation of processes and review of existing processes for enhancement.

· Provide support to senior management on cost and revenue analysis, key performing indicators and trend analysis

· Liaise directly with HQ (ATC) on submission of key performance reports

· Ensure compliance with statutory and regulatory requirements.

Requirements:

· Bachelor’s degree preferred in Accounting, Finance or related field

· Minimum 5 years’ of prior Accounting or Finance experience in a trading environment

· Prior audit experience in Big 4 is preferred

· Some tax knowledge is a plus

· Knowledge of generally accepted accounting principles GAAP

· Proficient in MS Excel, vlookup, SAP is a must

· Good team player with the ability to work both independently and collaboratively in a team

· Able to work under pressure to meet tight deadlines

· Meticulous and a strong team player

. Need to commit to work on some weekends and after office hours

Investment Company of the People’s Republic of China (Singapore) Pte Ltd (中国华新投资有限公司) is a fully owned subsidiary of the People’s Bank of China, which acts as the Central Bank in the People’s Republic of China. Our Company manages a part of foreign exchange reserve within the scope authorized by the People’s Bank of China, undertakes and transacts various kinds of investment businesses.

Job Description:

Your responsibilities will include, but not limited to:

• Support trading activities of fixed income, currencies, exchange-traded and OTC products.
• Provide post-trade support to traders and portfolio managers.
• Coordinate between central dealer team and back office.
• Perform ad-hoc market research, trade data process, design strategies.
• Performing macro research, with focus on Emerging Market.
• Process macro information, generate research ideas.
• Analyze financial market trends, provide trade ideas and support investment work.
• Write research reports and presentations regularly.

Requirements:

• Minimum Bachelor's Degree in Finance or Quantitative subjects.
• A good team player, self-motivated with good communication, analytical abilities and collaborative skills.
• Fluent in both Mandarin and English, good at writing reports in Chinese would be an advantage
• Attention to detail and good quantitative skills
• Knowledge of SQL, Python, R and VBA would be an advantage.
• Keen willingness to learn and develop.

Interested applicants may apply by sending in your updated resume to [email protected]

We offer a competitive salary which commensurate with experience, or beyond the stated salary range for unicorns.

What the day will look like

· Achieve team goals of growth, profitability & increasing market share in Japanese business mainly by assisting with administrative support

· Help develop and maintain leads and opportunities; penetrate existing business; cross sell within Aon.

· Manage existing Japanese accounts

· Facilitate smooth handover of Closed Won business to account managers when needed.

· Help Identify and implement regional Japanese business sales strategies, initiatives & events in liaison with Japan Global Solutions, Head of Dept, team S&M Head, Regional Business Development Director, Sales & marketing team, Marketing Dept and/or others as required.

· Advise & negotiate with clients, underwriters and stakeholders

· Supporting responses to tenders and developing quality presentations as needed, working with the relevant country and regional expertise

· Accurate & timely maintenance of systems, billings and data entry; reporting & forecasting

· Deliver a consistently high and reliable service standard

· Know, understand and accurately utilize the products and insurers available in the market

· Help identify, develop & implement efficient team operational sales & marketing processes

· Build successful long term business relationships & professional network.

· Performing other duties and tasks as reasonably assigned by your Manager and members of the Regional Leadership Team

· Contributing, as required, to Health Solutions Asia and Global Benefits APAC initiatives

· Engaging with all internal country and regional teams to bring the best of Aon to the client, and in particular by working closely with Global Benefits APAC and HS Asia teams

· Maintaining a continual professional development standard through Aon University and any other industry driven licensing (not relevant if not providing client advice) or educational requirements

Skills and experience that will lead to success

- Degree or Diploma from a recognised university or polytechnic

- 5 years or more in the related experience (Japanese business)

- Minimum regulatory requirements (BCP, PGI. CommGI, HI, M5, M9) for registration as Broking and FA rep with MAS

- Business proficiency in Japanese and English

- Analytical, critical thinking and decision making

- Good skills on MS systems including Word, Excel, Powerpoint required

Position Summary

The IT Support Center L2 Tech is a key member of the IT team that provides technical assistance and support to end users across the organization. The L2 Tech is responsible for resolving issues related to hardware, software and systems at tier 1 and tier 2 levels. The L2 Tech works with both local and remote staff in Singapore and globally This role typically reports to a supervisor or manager.

Essential Duties

• Ability to field calls, emails, tickets, and inquiries related to the technologies employed by Odyssey Group operations, troubleshoot tickets and e-mails to provide technical help for external business partners, as well as internal staff. The candidate will need to be able to provide hands-on assistance via remote control or direct visits to the user’s desktop
• Document and track user requests, problems, solutions, and feedback using IT ticketing system.
• Utilize Azure, ARS tools to administer Active Directory domain accounts, access, and permissions.
• Escalate complex or unresolved issues to higher level support staff or vendors.
• Assist as required in hardware deployment, maintenance and assist in proper upkeep and utilization of system Asset management which includes documenting procedures, updating documentation to record new equipment installs, new sites, and changes to computer configurations.
• Review work orders to move, change, install, repair, or remove data communications equipment
• Provide end user orientation on hardware, software, and network operations

Other Duties and Responsibilities

• Always maintain confidentiality of company-sensitive data.
• Promptly resolve assigned Help Desk tickets.
• If necessary, perform PC workstation setups and deploys (desktop, laptop, thin client).
• Keep supervisor informed of activities and situations which will impact the achievement of corporate, and department goals and objectives.
• Maintain clear, concise, and consistent logs.
• Call software and hardware vendors to request service regarding defective products.
• Search for equipment and/or accessories online and create quotes for purchasing.
• Perform miscellaneous job-related duties as assigned and perform other related duties as required to achieve the goals and objectives of the company and department.
• Some travel will be required to branch locations.

Skills, Knowledge & Abilities

• Ability to diagnose and resolve complex technical problems in a timely and professional manner.
• Effective communication skills, both verbal and written, can explain technical issues to non-technical users.
• Extensive knowledge of Windows technology, Azure, Operating Systems/Windows 10/11, MS Office365 applications with strong Excel skills, Outlook, and Internet Browsers.
• General knowledge of MS InTune, Citrix, ServiceNow, and TCP/IP networking
• Strong written and verbal communication skills, including the ability to dialogue with executives with confidence and provide white glove support when necessary. Fluency in English is required.
• Highly motivated self-starter

Education

• Minimum Required: Technical certificate, or equivalent coursework or training in a directly related area.
• Preferred Qualifications: Bachelor’s degree in computer science, Information Systems, or related field; certification as a Microsoft Certified Professional (MCP), CompTIA A+, ITIL, or equivalent; experience in customer service or help desk environments.

Experience

• Minimum Required: Three to five years of experience directly related to the duties and responsibilities specified, including knowledge of operating systems, and applications

The Job Overview

SQREEM is a fast-growing AI Marketing and Insights Platform based in Singapore, and serving global clients across multiple market sectors. Based in our Singapore Headquarters we are looking for a Technical Support Engineer to support our growing teams globally.

Your role and responsibilities include, but are not limited to:

• Managing our data lake in Funnel, handling requests from clients to integrate APIs, etc.
• New or non-standard SQL queries
• Assist with dashboard (Data Studio) configuration, new dimensions/metrics, calculated fields, and template updates.
• Investigate/resolve dashboard/platform inconsistencies.
• Configure new dimensions, metrics, platforms, and non-standard features in Funnel.
• Follow up on issues with platforms, Funnel, and Data Studio
• Occasional assistance with non-dashboard issues, e.g. email, Google Workspace, website, and domain management.
• Agency-level dashboards, giving an overview of multiple clients.
• TI team dashboards give more useful campaign performance feedback including insights across multiple campaigns and clients.
• Potential to feed data integrated into Funnel back to platforms or other tools automatically.
• Research and implement a more advanced reporting tool to improve user experience and support the options above.
• Build out more advanced dashboard templates in Data Studio, especially as their feature list grows.
• Management and maintenance of our internal portal, as well as improving and building new features.
• Work closely with our SG, PH, and VN teams to understand the AI platform and help integrate our product vision. There will be travel to these regions required as part of this role.
• Write and maintain product activation, support, and bidder documentation.
• Manage complexities such as online advertising campaign setup, QA, troubleshooting, and resolution across various key players.

Qualifications & Skillsets

• 3 – 7 years of relevant experience
• Experience with Infrastructure, Hardware, Operating Systems, and Security.
• Strong communication skills with a track record of working with and collaborating with cross-functional teams.
• Strong analytical and quantitative skills with the ability to break down and communicate complex issues, ideas, and solutions.
• Ability to influence others and identify the best solutions among many stakeholders.
• Strong troubleshooting and problem-solving skills
• Ability to translate technical things in simple terms to a non-technical audience
• Ability to communicate at a deeper technical level
• Deep understanding of the ad tech ecosystem as well as RTB, DSP, DMP, SSP, and dynamic ad-serving fundamentals

Company Profile

Julian Grey’s client is a Singapore based solution provider for high quality IT security products to value add to their MNC clients & channel partners and has been in the market for 25 years. With a team of more than 200 highly experienced professionals, the company is looking for individuals who are passionate about the IT security industry to join their rapidly expanding team.

Job Responsibilities

• Maintain, troubleshoot, and upgrade various systems.
• Ensure seamless operations through effective coordination with external vendors.
• Optimize and configure systems for peak performance.
• Spearhead the deployment and management of innovative systems.
• Conduct training sessions for analysts on system functionalities.

The Ideal Candidate

• A minimum of 2 years of experience in a Security Operations Center (SOC) role, focusing on SIEMs and case management tools.
• Knowledge of SOC standard operating procedures.
• SANS 400 certification is an advantage.
• Expertise in SIEMs parsers setup and scripting.
• Proficient in handling, analyzing, and interpreting log and network packet data, including formats like SNARE, CEF, PCAP, and Netflow.
• Strong foundation in internet protocols (TCP/IP), routing protocols, and basic networking.
• Experienced in administration across Unix/Linux/Windows platforms, including virtualization, storage, and network security.
• Understanding of security threats and mitigation strategies.
• Capable of analytical thinking for problem-solving and troubleshooting.
• Efficient in time management and organizational tasks.
• Effective communication skills, both written and verbal.
• Preferable: Training in system management related to SIEMs, Breach Detection Systems, and Network Forensic Systems.

Follow us for more updates, interview tips!

https://www.instagram.com/juliangreygroup/

https://www.linkedin.com/company/juliangreygroup/

https://www.facebook.com/juliangreygroup/

Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants

Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei

Reg No. R22110928

Julian Grey Corporate Advisory Pte. Ltd.

EA License No: 19C9568